Help Center/ Using Podspun
Using Podspun
Step-by-step answers for common tasks in your Podspun account: editing your site, making clips, sending newsletters, choosing how videos play, custom domains, and billing.
How do I build or edit my website?
Go to Build Your Website. Click Add Site to create one, or Edit on a site to open the page editor. A brand-new page offers three ways to start: pick a ready-made page layout, build it block by block, or ask the AI assistant. Changes save as a draft until you Publish.
The purple Visual Edit button opens the page itself for editing: click text to type, swap images in place, and drag blocks to arrange.
What is the Visual AI Editor?
A chat panel inside the page editor that makes changes when you ask in plain words: shorten an intro, add a questions and answers section, give a section a dark background. Open a page in Build Your Website, click the purple Visual Edit button, and pick the Visual AI Editor tab.
It edits a draft and every change is checked against your site's design, so it can only make the kinds of edits you could make yourself. Nothing goes live until you press Publish.
How do I make a page with AI?
Open Create with AI in the page editor and describe the page you want in one box, like "a page about the science the show covers most". The AI drafts it out of real blocks and drops you on a live preview of the finished page.
Under Options you can base the page on one of your episodes, so it writes only from what was actually said and links readers to the exact moments, and you can make it a news article instead of a regular page. The same box can make a whole starter site if you switch it to A whole site.
Whatever it makes is a private draft. You review the real output on the preview and it only goes public when you press Publish.
What are page layouts?
Ready-made pages: a set of blocks already arranged for a common kind of page. There are seven: Home (a hero, an intro beside search, featured episodes, and a mailing list signup), Channel (one show's banner, a featured episode, highlights, quotes, topics, and the quiz), About, Contact, News article, Photo story, and Questions and answers. Each card in the picker is drawn in your site's own colors and fonts so you can see how it will look. Pick one, then replace the placeholder text and images with your own.
Find them on any empty page, or with the Pick a page layout button in the page editor.
How do I add a gallery, photos, or images to my site?
Open your site in Build Your Website and edit the page. Click Add block and choose the Grid block, which is an even grid of images that works well as a gallery. For a single image or video use the Media block, and to put images inside text use a Rich text block. Each image is set with the image picker, so there is no URL to paste.
Can AI write an article from one of my episodes?
Yes, two ways. In Entries, News Articles, click Write from an episode, search your episodes, and pick one. Or open Create with AI in the CMS sidebar, describe any page you want in Make a Page, and attach an episode to base it on. Either way the AI writes from that episode's own transcript, grounded in what was actually said, with links that jump readers to the exact moments on the episode page. It arrives as a draft for you to read, edit, and publish.
Can AI make a page from my own description?
Yes. Open Create with AI in your site's CMS sidebar and use Make a Page: describe what you want in plain words (a topic page, a questions and answers page, an article), optionally base it on one of your episodes so it writes from that transcript, and choose whether it lands as a regular page or a news article. It arrives as a draft built from real blocks, and one click removes it if you don't like it.
Can AI build my whole site?
Yes. Open Create with AI in your site's CMS sidebar (from Build Your Website). Build Pages reads the shows on your site and drafts a home page, an about page, and more out of real blocks, including live episode blocks that stay current on their own. Everything arrives as drafts for you to review, edit, and publish, and one click removes the whole batch if you don't like it. Picking your colors and fonts is a separate switch, off unless you turn it on, because that is the one thing that changes your live look right away.
The same screen writes news articles from your episodes' transcripts, and points you to the Visual AI Editor for editing an existing page in plain words.
How do I add a contact form to my site?
Build the form first in your site's Forms section (in the CMS sidebar): give it a name and add any fields in any order. Text, Message, Email, Phone, and Date (visitors pick from a calendar). Each field has a label, an optional placeholder, and a Required switch; drag rows to reorder and delete any field. You can also style the submit button (label, alignment, full width; colors follow your site's button style). Then place the form on any page with the Form block and pick it.
Messages land in Forms, Inbox, and each form can also email you every submission, replying straight to the visitor when the form asks for an email. When Email is on for your account and the form has an Email field, visitors also get a join-the-mailing-list checkbox with the same confirmation step as your signup forms. Spam protection (an invisible captcha and a honeypot) is built into every form, and each form's messages download as a CSV with a column per field.
What is a reusable (Global) block, and how do I edit one?
A reusable block is content you write once and place on as many pages as you like. Every page holding it shows the same thing, so changing it in one spot changes it everywhere. You can spot one by its dashed orange outline and its Global tag, both in the block list and on the page itself.
Edit one the same way as anything else: click the text or image right on the page in the visual editor and change it. Because the content belongs to the shared block rather than to this page, the change shows on every page that holds it, and it goes live as soon as you finish typing instead of waiting for Publish (a reusable block has no draft of its own). If you want to change the wording on just one page, swap the reusable block for a normal block there.
Manage the full list under Reusable Blocks in the CMS sidebar, where you can rename one, edit it, or see which pages use it.
Can I make an image with AI?
Yes. Anywhere you pick an image, open the asset browser and choose the Make with AI tab. Describe the image in plain words and click Make it. You see the result first, big, and nothing is saved yet: add it to your assets when you like it, or tweak the words and make a variation until it is right. There is also a Stock photos tab for searching free photos.
Where are my images and files? What is the Assets section?
Assets holds every image and file your site uses, and it works the same as the picker you see anywhere you add an image. It opens on All assets, a searchable view of everything you have, so you never dig through folders to find a picture. Type in the search box to filter by name, Upload adds a file (or drag files straight from your desktop onto the panel), and clicking an image opens the editor to crop it or set its focal point.
The Stock photos tab searches free, no-attribution photos, and Make with AI generates an image from a description, shows it to you first, and saves it only when you approve it. Folders are optional: switch to Browse folders to organize, or ignore them and All assets still shows everything.
How do I add a single image or a video?
Use the Media block: one image or video with an optional caption, good for breaking up a long page. Add it in the page editor with Add block, then choose the image or paste the video.
Do I need to write alt text for my images?
Not usually. Every image you upload is described automatically (AI-made images keep the description you typed, stock photos keep the photographer's), and when you place an image in a block with an Alt Text field, the description fills in on its own. You can always edit it, and a hand-written line beats an automatic one for important images.
What blocks can I add to a page?
Rich text (paragraphs, headings, links, and embedded images or video), Hero (the top banner), Grid (an even grid of images or items, good for a gallery), Cards (a row of cards, with a Carousel option), Media (one image or video), CTA (a prompt with one button), Stats, Partner logos, Contact, Form (a contact form with its own inbox), FAQ, Email signup, News, and Spacer.
Plus live podcast blocks that stay current on their own: Episodes, Episodes archive, Episode list, Episode player, Playlist, Channels, Channel hero, Topics, AI Search, Caption search, Key moments, Pull quotes, the Quiz, and the Case file quiz. Add any of them with Add block in the page editor.
How does the Hero block work? What are Slides and Fixed Content?
A Hero has two parts. Slides are the backgrounds, and they move: add one for a still banner, or several and they rotate on their own like a carousel. Tick Add copy on a slide to give that one background its own words, which change along with it.
Fixed Content does not move. It stays in one place while the slides change behind it, so use it when you want the same words or buttons on every slide, like a headline or a Watch Now button that is always there. It is off until you press Add fixed content.
How do I change my logo, colors, or fonts?
In the website editor, open the theme settings to pick a color palette and fonts, and set your logo with the image picker. The colors and fonts apply across the whole site.
How do I publish my changes or preview a draft?
Edits in the website editor save as a draft and do not change the live site until you Publish. Use the preview to see a draft first, then click Publish to make it live. You can roll back to an earlier version if needed.
A draft stays current on its own: if the live page gets edited while a draft is open, those live changes are folded into the draft the next time you open it (your own draft edits always win), so publishing a draft never quietly undoes newer live work. The What changed link next to the Draft chip lists every difference before you publish.
Can I schedule a page to go live later?
Yes. In the page editor, set Go Live At in the sidebar to a future date and time. The page stays hidden until then, and appears on its own when the time passes. Leave it empty to be live right away. News articles schedule the same way with the Publish date in their Config tab.
How do I see what a draft changes before I publish it?
Open the draft in the website editor and click What changed, next to the draft label at the top. It shows every difference side by side, the live page on the left and the draft on the right, with removed words struck out and new words highlighted. That covers page settings, blocks you added or removed, edits inside cards and slides, and rearranged blocks.
The Pages list shows the same thing at a glance: a page with a draft that holds real changes carries a chip like Draft, 4 changes, and clicking the chip opens that draft. A draft that matches the live page shows no chip.
Version history works the same way: open View all revisions and click Compare on any version to see exactly what restoring it would change before you roll back.
How do I use my own custom domain?
In Build Your Website, open your site's settings to add your custom domain, then follow the DNS records it shows you. Once the DNS is set the site serves on your domain.
How do I make a clip?
Open Clips and Thumbs Maker and click Make a clip, or start from a suggested clip. Pick the episode, click the transcript to set the start, trim the length, choose the output (video clip, audiogram, or mp3), shape, captions, and logo, then press Make clip. Finished clips land in My Outputs, ready to download and post.
Your first 3 clips each month are free; past that they come in packs of 25.
How do I send a newsletter or email my audience?
Go to Email Campaigns and click New campaign. Build the email from templates, pick a list, and send; every campaign shows its sent, open, and click counts. Personal email sends one message to one person. Turn Email on first if you have not; it bills by your number of subscribed contacts.
Where do I see analytics for my channels?
Insights. It covers page views, visitors, AI questions, searches, and clicks across your sites, plus the Narrative episode analyzer and AI content ideas, split into Traffic, Narrative, Ideas, Email Digest, and Ask AI tabs.
What is Podspun.com Setup?
Podspun.com Setup is your landing page on the shared Podspun.com hub. It is separate from your own hosted website (Build Your Website).
How do I show or hide a podcast on podspun.com?
Go to Podspun.com Setup, open the podcast, and use Show on podspun.com. On gives the podcast its own public page on podspun.com, where people can browse, play, and search its episodes. Off takes that page down and removes the podcast from podspun.com entirely.
If a feed is split into separate shows, each show is listed on its own and has its own settings, so you can, for example, index one show and hide another. Editing a show changes only that show.
To change several at once, check them in the Podspun.com Setup list and use Change a setting. It can turn Show on podspun.com, SEO indexing, Podspun exposure, and AI search on or off for all of the checked items, and set How videos play.
How do I choose how my videos play, and does it affect ads?
Go to Podspun.com Setup, open the podcast, and use How videos play. It is a YouTube-only setting with three modes. Normal play is our interactive player with the live synced transcript, but YouTube does not run ads on it. Ads play uses YouTube's standard click-to-play player so YouTube can run ads (the transcript stays searchable but no longer highlights live). Link out to YouTube sends viewers to YouTube.
Pick Ads play if ad revenue matters; pick Normal play for the richest on-site experience.
How do I get my catalog as data (the API)?
Data API in your account gives you a token-gated key to pull your episodes and transcripts as JSON for use anywhere.
Where do I manage billing, my profile, or my team?
How do I keep Shorts or certain videos off my site?
Open the channel in Podspun Dataweaver and use Filter the feed. Video type shows both, full videos only, or Shorts only (a Short is under three minutes). By title adds rules like "title must contain" or "title cannot contain".
It is a display filter: everything stays imported, the filtered episodes are just hidden from every surface, so changing your mind later brings them back instantly.
Can I split one feed into separate shows?
Yes. Open the channel in Podspun Dataweaver and use Split into shows. Episodes matching your rules become their own show, listed under the parent channel, with its own pages, search, and presentation settings. Useful when one feed carries several series.
How do I check for new episodes right now?
Open the channel in Podspun Dataweaver and click Check now under Check for new episodes (available once every three hours). You rarely need it: Podspun also checks automatically through the day and runs a full sync nightly.
How do I switch between accounts or add another?
Go to Accounts. It lists every account you created or were given access to; Switch to this account moves you into it, and a banner brings you back. Add new account creates a fully separate account with its own channels, websites, people, and billing.
How do I give other people access to my account?
Go to Accounts and use Add someone to invite them by email with a role: Full Admin (everything, including billing), Tech Admin (everything except billing and team), or Content Admin (content, ideas, and reports). They sign in with their own Podspun login, and you can change or remove access anytime.
These roles are the one place you manage access. They cover every website in the account too: a Full or Tech Admin can fully edit each site, and a Content Admin can edit each site's content. There is no separate per-site access list to keep in sync.
What is Quick Start?
The fastest way in: paste a link to your show and Podspun both brings it into the Dataweaver (import, transcription, indexing) and builds a starter website from it, ready to edit. Find it on the Welcome page or under Alerts, where you can watch the build progress.
What is a collection page on podspun.com?
A landing page on podspun.com that groups several of your podcasts in one place, at its own address like podspun.com/collection/your-name. Good for networks and agencies. Set it up in Podspun.com Setup: name it, write a short bio, pick the podcasts, and optionally add an email signup that feeds your Email contacts.
What is the subscribe pop-up on my YouTube link?
When your site's YouTube social link points at your channel or a video, YouTube can greet visitors who aren't subscribed yet with a small "Subscribe?" prompt. It's on by default; turn it off with the checkbox under your YouTube link in the site's Menus, Social section. It only has an effect on channel and video links.
Please let us know any questions we haven't answered: email [email protected].