Help CenterUsing Podspun
Using Podspun
Step-by-step answers for common tasks in your Podspun account: editing your site, making clips, sending newsletters, choosing how videos play, custom domains, and billing.
Building pages with AI
How do I build or edit my website?
Go to Website Builder. Click Add Site to create one, or Open Builder on a site to edit it. A brand-new page offers three ways to start: pick a ready-made page layout, build it block by block, or ask the AI assistant. Changes save as a draft until you Publish.
The purple Visual Edit button opens the page itself for editing: click text to type, swap images in place, and drag blocks to arrange. Every block, including blocks inside containers, has side handles for changing its width. Full Bleed in Config overrides that width. Free placement adds finer columns and lets you drag blocks around the page. Inside a container, the green insertion line shows where a block will land. Press Escape during a drag or resize to cancel it.
You can also reorder blocks with the keyboard: focus a drag handle in the editing panel, press Space to pick up the block, use the arrow keys to move it, and press Space to drop it. Escape cancels the move. Use Undo or Redo to revisit a change.
How do the guides on Welcome work?
After your initial website setup, Welcome shows Meet your next favorite feature. Each guide introduces a feature with a framed illustration. Its walkthrough shows a different screenshot for each step. Select Show me how, then Next step to follow it. Previous guide and Next guide switch features. Browse guides opens a gallery of illustrated covers with titles underneath. Select a cover to open that guide.
Welcome opens on Edit your site: asking for what you want in the built-in chat editor, or from ChatGPT, Claude or another AI app. It stays put while you read; it does not advance automatically. Browse guides also offers All features and filters for Website Builder, AI tools, Contacts & Email, Data & Integrations, Clips & Media, Memberships & Income, Art & Film, and Account & Analytics. Each area has one consistent cover color and a written label; the colors do not indicate access or plan availability. The separate setup Next step link comes from your unfinished Checklist tasks and appears only when there is a required task you can act on. Open Activity for account totals, traffic and conversion charts, email audience growth, a comparison across your websites, billing, and the Switchboard.
The public homepage tips and Cloud guides use the same feature content, with a different presentation on each page. Full guide opens a detailed public walkthrough with the same step screenshots, examples, review checks and troubleshooting.
How do I find a page, tool or setting in Podspun?
Select Search & Help at the bottom of the sidebar in Podspun Cloud. On phones, you can also use the search icon in the bottom corner. The visual editor has the same control in its toolbar. The panel has one field for finding pages and asking questions, plus links to the Help Center and Contact support.
Type a page title or describe what you want to do, such as How do I change my logo?. Matching links appear as you type. Press Enter or select Search for advice from the AI help assistant, with links to the relevant screens. Billing-only members can find pages and tools, but cannot request AI advice.
Search covers the websites in the current account, including when you open it inside one website. Each result names its website. If you open a website that belongs to another account you have access to, search covers that account's websites. Someone with access to only one website can search only that website. The field starts empty, with no results or suggestions. Clearing it removes the results and advice.
Select a result to open it. Arrow keys move through the matching links and Enter opens the selected link. Escape, the close button or a click outside closes the panel and returns you to the same place on the page. Navigation follows the usual warning if you have unsaved changes.
Can I edit a page directly from my live website?
Yes. While signed into Podspun Cloud, open a page on your website and select Edit this page at the bottom. It opens that exact page in the visual editor, using the usual draft and publishing controls.
The chip appears for the owner, team members with content editing access and Podspun admins. Visitors and people without editing access do not see it. If you were already signed in when this feature was added, open Cloud once and refresh your website. On custom domains, your browser must allow the Cloud sign-in check across sites. When that check is blocked, open the page from Cloud instead.
Where do I change the content Podspun builds for my website?
Open your website from Website Builder. The Pages list has a Content Controls row near the top. Episode Overrides opens the summaries, guests, highlights, quotes and topics for the episodes on a podcast website. Content Categories opens the category cards for your site's content. Monthly Quiz & Most Viewed opens the switches for those sections across the website.
The relevant block editors have the same shortcuts above their fields. Episode blocks link to Episode Overrides, Categories blocks link to Content Categories, and Monthly Quiz, Arcade Room and Social Explorer blocks link to Monthly Quiz & Most Viewed. The combined Episodes page has an Episode Overrides shortcut as well. Quizzes / Games has the website's quiz visibility shortcut beneath its List and Automation Config tabs.
These links open the existing Site Settings pages and apply across the website. They appear only for people who can manage website settings. If an editor has unsaved changes, the usual warning appears before leaving.
Can I ask the site to plan and write articles for me?
Yes. Open AI Site Editor in your website editor's sidebar and choose Site Editor Chat. Type what you want the way you would say it to a person, for example "Give me article ideas for SEO from my Italy posts", and ask follow-up questions in the same chat.
It works from your own content. It reads your Instagram and TikTok posts and your podcast episodes, the places your posts are about, the articles already on your site, what visitors searched for, and what they asked your site's AI box. Article ideas show how many of your posts back each one and whether an article about it exists yet. Select Show article ideas from visitor questions for ideas built from what visitors asked in the last 30 days, with the questions listed under each idea. Select Write This Article on an idea and it writes a full article in your voice from those posts, with your photos placed through it, your related posts, common questions, and a search title and description.
It looks at every photo in your carousels, uses each picture only once (a photo you posted twice counts once), and places each one by what it actually shows, which also becomes its alt text. Ask it to redo an article, or to use more of your posts, and it writes the whole article again into a draft at the same address.
It can also change an article you already have ("shorten the intro of the Sedona article", "add a packing list"). To add your own photos, select the paperclip, drop them onto the chat, or paste them, then say where they go. They are saved to your Assets and described for their alt text automatically.
Everything it writes is a draft. Each article it makes or changes shows a card with Preview and Edit, which opens the article in the editor, and Publish. Once an article is live, the card links to it on your site. Your chats are saved on the left, so you can come back to one later. Double-click a chat's name to rename it.
What is the Visual AI Editor?
A chat panel inside the page editor that makes changes when you ask in plain words: shorten an intro, add a questions and answers section, give a section a dark background. Open a page in Website Builder, click the purple Visual Edit button, and pick the Visual AI Editor tab.
Every change is checked against your site's design, so it can only make the kinds of edits you could make yourself. On a page that is already published, nothing goes live until you click Save, which puts the changes on the live page. Click Create a draft instead to keep them as a draft, which goes live when you click Publish on it.
Can AI build my whole site?
Yes. Open AI Site Editor, Page Makers in your site's CMS sidebar (from Website Builder). Page Maker reads the shows on your site and drafts a home page, an about page, and more out of real blocks, including live episode blocks that stay current on their own. Everything arrives as drafts for you to review, edit, and publish, and one click removes the whole batch if you don't like it. Picking your colors and fonts is a separate switch, off unless you turn it on, because that is the one thing that changes your live look right away.
The same screen writes news articles from your episodes' transcripts, and points you to the Visual AI Editor for editing an existing page in plain words.
How do I make a page with AI?
Open AI Site Editor, Page Makers in the website editor's sidebar. In the Page Maker tab, choose One Page and describe the page under What Do You Want?, like "a page about the science the show covers most". Choose Make the page to request its plan, the page title, its address, and the sections it will build, and nothing is created until you click Create this page. Then it drafts the page out of real blocks and drops you on a live preview of the finished page.
Under Advanced, use Base It On an Episode to choose one of your episodes, so it writes only from what was actually said and links readers to the exact moments, and you can make it a news article instead of a regular page. The same box can make a whole starter site if you switch it to A Whole Site.
Site Assistant, the next item under AI Site Editor, works on the site you already have: Tighten Vertical Gaps closes big empty bands between sections, Grammar and Spelling suggests fixes for real mistakes in your text, and SEO Review suggests stronger search titles and descriptions. Each one scans first and shows you every change; nothing is applied until you accept it, one by one or all at once, and every accepted change saves a revision you can roll back.
Whatever the Page Maker makes is a private draft. You review the real output on the preview and it only goes public when you press Publish.
Can AI make a page from my own description?
Yes. Open AI Site Editor, Page Makers in your site's CMS sidebar and use Page Maker: describe what you want in plain words (a topic page, a questions and answers page, an article), optionally base it on one of your episodes so it writes from that transcript, and choose whether it lands as a regular page or a news article. It arrives as a draft built from real blocks, and one click removes it if you don't like it.
How do I start a new post?
Select + New post. The editor opens and asks how you want to start. News Article lays out the post for you: its title as the headline, a lead photo, and the story below. Build Block by Block starts empty and opens the block list. Use Our AI Assistant For Help opens the assistant so you can describe the post in plain words. Close the window to start from an empty post.
The byline fills itself in with your site's default author, or with your only author if the site has one. A post published without a date takes the day it goes live, so it appears at the top of your news list. Set a date in the post's Config tab to use a different one; a future date schedules it.
What are page layouts?
Ready-made pages: a set of blocks already arranged for a common kind of page. Pick one, then replace the placeholder text and images with your own. Each card in the picker is drawn in your site's own colors and fonts so you can see how it will look.
On a page, the picker leads with the pages people add most: Basic text (one rich text area for plain written pages), About Landing (the story beside a photo, then a contact form), Contact Landing, Questions and answers, Team Landing, Photo story, and News article. The landing pages a site is built with once (Home, Channel, and News landings, Live Portrait, the social wall, and the artist and filmmaker pages) are under More layouts.
On a post or a News article, the picker shows only article layouts, News article first: the post's title as the headline, a lead photo, and the story.
Find them on any empty page, where the editor asks how you want to start, or with the Add layout button in the page editor.
Can I copy a page from my old website?
Yes. Open AI Site Editor, Page Makers in the website editor's sidebar and pick the Scrape a Page tab. Paste the address of one page on any public website and it comes across as a draft page on your site: the words in their written order, the photographs where they sit (each one added to your Assets), and the page's search title and description.
The Notes field tells the assistant what to make from the page. It can rewrite the page's text (shorten the intro, drop the prices, write it in the first person), create article types, and turn the links the page holds into articles. For example: "create a type called Press and make each article linked under Publications an external Press article" reads the page and plans one draft article per linked publication. Instructions like that open as an import plan under Imports: you see exactly what will be made, untick anything, and run it. Leave the Notes empty to bring the page across exactly as written.
It arrives as a draft, so nothing on your live site changes until you review and publish it. To move a whole site at once, with every page and blog post, use a full migration instead.
Can AI write an article from one of my episodes?
Yes, two ways. In Entries, News / Blog, click Write from an episode, search your episodes, and pick one. Or open AI Site Editor, Page Makers in the CMS sidebar, describe any page you want in Page Maker, and attach an episode to base it on. Either way the AI writes from that episode's own transcript, grounded in what was actually said, with links that jump readers to the exact moments on the episode page. It arrives as a draft for you to read, edit, and publish.
Can I make an image with AI?
Yes. Anywhere you pick an image, open the asset browser and choose the Make with AI tab. Describe the image in plain words and click Make it. You see the result first, big, and nothing is saved yet: add it to your assets when you like it, or tweak the words and make a variation until it is right. There is also a Stock photos tab for searching free photos.
How do I add Podspun to Claude?
Podspun is listed in Claude’s connector directory. Open Podspun in Claude’s directory, select Connect, sign in to Podspun Cloud and select Allow. There is no token to copy or keep safe.
Then, in a Claude chat, open the plus menu, choose Connectors and turn Podspun on. Ask for what you want in plain words: a new page, a rewritten section, a menu change, a news post.
The connection covers every website in your account that you can edit, with the same access you have. Changes go live as Claude makes them, so ask for a draft when you want to review a page change first.
The connection is listed on Data API & ChatBot Tokens, marked Signed in. Select Delete there to remove it. Anything that takes a payment, and changes to your password or sign-in email, are done by you in Podspun Cloud.
Connected this way, Claude is not offered the Make an image with AI tool. To use that tool from Claude, connect with an AI Editing token: Can I edit my website from Claude, ChatGPT, or Codex? has those steps.
Can I edit my website from Claude, ChatGPT, or Codex?
Yes. In Claude, the quickest way is the Podspun connector: open Podspun in Claude’s directory, select Connect, sign in to Podspun Cloud and select Allow. There is no token to copy. How do I add Podspun to Claude? has the steps.
For ChatGPT, Codex or another AI app, use a token. Open Data API & ChatBot Tokens and select Create token under AI Editing Tokens. Give the token a label and copy the connector address it shows. The address is shown once. Tokens are free.
Paste it into your AI app. In Claude, open Customize, then Connectors, and add a custom connector with the address as its URL. In ChatGPT, open Plugins, select Add, then Add custom MCP server, and enter the address as the Server URL with Authentication set to No authentication. The page shows the exact steps for both. For any other AI agent, such as Claude Code, Codex or Cursor, the page gives you a message to paste in: the agent adds the connector itself and keeps it in its global settings, so it works in every session.
You can also connect by signing in, with no token to copy. Give your AI app this connector address: https://cloud.podspun.com/api/mcp. In ChatGPT, leave Authentication on OAuth for this address. The app opens Podspun Cloud, where you sign in and select Allow. The connection is then listed with your tokens on Data API & ChatBot Tokens, marked Signed in, and Delete removes it. When Claude is connected by signing in, it is not offered the Make an image with AI tool. Claude connected with a token still is.
After that, ask the AI in plain words for what you want: a new page, a rewritten section, a menu change, a new color or font, a news post. It works on every website in the account that you can edit, with the same access you have. It can read and change pages, news posts, blocks, menus, the theme, site settings, images, calendar events, films, quizzes and games, contact forms and their responses, reusable blocks, categories, translations, redirects and custom code. A Content Admin’s connection covers pages, posts, menus, images, events, films and quizzes. It is refused the Site Settings, and it cannot change forms or reusable blocks. Beyond the website itself, it can do what you can do anywhere in Podspun Cloud: Art Studio, the Store, Email Campaigns, the Podspun Dataweaver and its channels, memberships, Team and building new websites. New features are available to it as soon as they are in Podspun, with nothing to update. For a file on your computer, it gives you a link to a page where you drop the file in. It can read an export such as your product list, and for a PDF such as an invoice it gives you a link to open. Three things you always do yourself in Podspun Cloud: change your password or sign-in email, add a payment card, and make or remove AI connections. When the app is connected through the Claude or ChatGPT app store, anything that takes a payment or adds a charge is also done by you in Podspun Cloud, because those stores do not let a connected app spend money. Claude gives you the link to the screen for it. Through the ChatGPT store, prices, plans, payment cards and canceling are also yours to do in Podspun Cloud. Its changes go live as it makes them. Ask it to save a draft instead when you want to review a page change before it goes live.
Podspun gives connected AI apps writing guidance for natural, complete sentences that preserve your voice and use facts from your own material. Ask for a light edit to keep the existing meaning and layout while smoothing awkward wording. Ask it to leave any wording you want to keep unchanged.
What can an AI Editing token do, and how do I stop it?
A token is the person who made it. The AI can do what that person can do, on every website in the account that they can edit. Its changes go live as it makes them, or it saves a page change as a draft when you ask it to. If you have an unpublished draft of a page open in the CMS, a change the AI makes live does not publish your draft; your draft picks up its change the next time you open it. Every publish is kept in the page’s history, so a change can be rolled back from the page in the Website Builder. Menus keep their own history.
Anyone with the connector address can edit those websites, so keep it private. To cut an AI off, open Data API & ChatBot Tokens and select Rotate (a new address, the old one stops working) or Delete. Removing someone from your team also stops every token they made. Tokens are free; the AI app runs on your own plan with that app.
A token reaches only the websites of the account it was made in, and only the ones its person can edit. That is checked on the Podspun side for every request, so nothing typed into the AI, and nothing it reads, can point it at a website in another account. Every connection, read and change is recorded in the activity log with the time, the app, the IP address and place, what the AI sent, and the values each change replaced, including the full content of any page it deleted. A change to a page, the settings, the theme, menus, redirects or social links has an Undo button there that puts it back, and so do a deleted page and a discarded draft. Other changes, such as an event, a film, a form or a quiz, are recorded with what they replaced and are put back by hand. An undo is logged too and can be undone the same way. The log is kept for a year.
Pages and blocks
Why does my site have Channels, Episodes, News, and Search pages, and can I remove them?
Podspun adds these pages when they become useful: Episodes and Search once a show is connected, Channels once a custom-domain site features more than one show, and News once you publish your first article.
On Podspun.com hosting, these standard pages are managed for you and appear read-only under Entries, then Pages. News stays editable in its own section. On a custom-domain site, each is a normal page you can rename, edit, or set to Inactive. Home and Page Not Found always stay on, since the site needs both to work.
What blocks can I add to a page?
Rich text (paragraphs, headings, links, and embedded images or video), Hero (the top banner), Grid (an even grid of images or items, good for a gallery), Cards (a row of cards, with a Carousel option), Media (one image or video), CTA (a prompt with one button), Stats, Partner logos, Contact, Form (a contact form with its own inbox), FAQ, Email signup, News, and Spacer.
Plus live podcast blocks that stay current on their own: Episodes, Episodes archive, Episode list, Episode player, Playlist, Channels, Channel hero, Topics, Categories (cards for the places your episodes visit), AI Search, Caption search, Key moments, Pull quotes, and four games: the Monthly Quiz, Guess the Episode (a daily blur-reveal), Who Said It? (name the episode a quote is from), and Higher or Lower (before or after on the timeline), plus the Arcade Room that gathers them into one hub. Every game comes in a Classic or Arcade style. Add any of them with Add block in the page editor.
How does the Hero block work? What are Slides and Fixed Content?
A Hero has two parts. Slides are the backgrounds, and they move: add one for a still banner, or several and they rotate on their own like a carousel. Tick Add copy on a slide to give that one background its own words, which change along with it.
Fixed Content does not move. It stays in one place while the slides change behind it, so use it when you want the same words or buttons on every slide, like a headline or a Watch Now button that is always there. It is off until you press Add fixed content.
A slide's Slide Content setting can also point it at live site content instead of a hand-set background: Latest News Entry shows your newest published article with a Read the Story button, Social Page shows a recent post with a View All Social button, and Live Portrait shows the Portrait's current cover with an Open Live Portrait button. A preset slide fills itself and stays current as the site changes; leave it on Custom to set the background and copy yourself.
With one picture and the Image Layout set to Image Beside Text, more choices appear under it: Split Image Reach (inside the page or to the screen edges), Split Band, Picture Fit (show the whole picture, or let it fill its half), Picture Placement (a cut-out portrait can stand on the bottom edge), Picture Background, Headline Color, and Label Color (the small line above the headline: Default, Highlight, or Accent, all from your theme; Highlight suits a dark band). The color behind the whole hero is the block's Background, in its Config tab. On any hero, the Headline section sets the Headline Size and whether it is in capitals.
Banner Height works on any hero with a picture, whether the picture sits beside the words or runs across the whole banner. Same As Artwork Banners keeps it at the height a cover-art banner uses, cropping the picture to fit, so pages with different banners match. Natural lets the picture decide. Phones keep their own height either way.
What is a reusable (Global) block, and how do I edit one?
A reusable block is content you write once and place on as many pages as you like. Every page holding it shows the same thing, so changing it in one spot changes it everywhere. You can spot one by its dashed orange outline and its Global tag, both in the block list and on the page itself.
Edit one the same way as anything else: click the text or image right on the page in the visual editor and change it. Because the content belongs to the shared block rather than to this page, the change shows on every page that holds it, and it goes live as soon as you finish typing instead of waiting for Publish (a reusable block has no draft of its own). If you want to change the wording on just one page, swap the reusable block for a normal block there.
Manage the full list under Reusable Blocks in the CMS sidebar, where you can rename one, edit it, or see which pages use it.
A reusable block in the footer area shows above the footer on every page. A page that also places that same reusable block in its own layout shows it once, where the page places it.
How do I add a contact form to my site?
You already have one. Every site is built with a Contact page carrying a ready-to-use form (Name, Email, Message), linked from the footer of every page. Responses go to Form Submissions, under Account tools. Open it in the page editor to change the wording or the fields.
To build another form: go to your site's Pages & Content, then Contact Forms and press + New form, at the top of the page or under the list. Give it a name, then under Add A New Question pick the kind of question and press + Add question, in any order. Text, Message, Email, Phone, Date (visitors pick from a calendar), Multiple Choice (visitors pick one of the answers you list, shown as boxes two to a row, with an optional note under them), Pick Several (the same boxes, and visitors can pick more than one), Dropdown (one answer from a menu), Number, Yes / No, Star Rating (1 to 5 stars), and Text Only (your own words between the questions; it asks nothing). Each field has a label, an optional placeholder, an optional help line under the label, and a Required switch; drag rows to reorder and delete any field. You can also style the submit button (label, alignment, full width; colors follow your site's button style). Then place the form on any page with the Form block and pick it.
Every form also has its own page on your site, shown under Own Link in the builder (for example yoursite.com/forms/contact), to share anywhere. To open a form from a button or menu link, pick A form in the link and choose the form.
Pages are optional. A longer form can have them, as a multi-step form: under Pages (Optional), press + Add page and your fields so far become Page 1, with an empty Page 2 to fill in; visitors see one page at a time with Next and Back buttons and a Step 2 of 3 line. Under each page, After This Page sets where people go next: rules such as "If Which best describes you? is I am a teacher, go to Teacher" (a rule needs a Multiple Choice, Dropdown or Yes / No question on that page), and where everyone else goes, the next page by default. Drag fields between pages, or drag a page by its grip to reorder. Only the pages a person goes through are checked and saved. A link to a form with pages can also open it already on a path: pick A form, the form, then Start At. Preview, at the top of the builder, opens the form as it is on screen, saved or not, so you can click through every path; Send is off there.
Under After Someone Sends It: What They See is a thank-you message or one of your pages. Email Me Each Submission can go to the form's own Send To address; a new address gets an email with a link and is used once it confirms (until then, and when it is empty, messages go to the address in Site Settings, Contact, or your login email). For people who can manage website settings, Default Email Settings beneath Send To opens the website's default delivery address. Leaving Send To empty uses that default. Email Them A Thank-You sends the person your own words with a copy of their answers, from your website's name, when Email is on for your account. If your newsletter is on Substack, turn on Newsletter Tick (Substack) under Mailing List Checkbox: people who tick it see your Substack subscribe box on the thank-you screen and finish there with one click. Checkbox Words changes what the checkbox says.
In an unpaid preview, you can fill in the fields, but Send remains unavailable. Hover over Send or reach it with the Tab key to read the explanation.
Responses land in Form Submissions, and each form can also email you every submission, replying straight to the visitor when the form asks for an email. When Email is on for your account and the form has an Email field, visitors also get a join-the-mailing-list checkbox with the same confirmation step as your signup forms. Spam protection (an invisible captcha and a honeypot) is built into every form, and each form's messages download as a CSV with a column per field.
Pick a website in Form Submissions to see its responses as a table. Pick a form or a quiz in the From menu to get a column for each of its first questions; a form with pages also gets a Path column and a Path filter (Teacher, Leader...). Filter by date, search any answer, and Open a message to read every answer or delete it (you type DELETE to confirm; tick several rows to delete them together). Download CSV downloads what the table is filtered by. Picking a quiz also shows how many people got each result. People who send a form with pages are tagged in Contacts with their path, for example Connect with Betsy: Teacher.
Already have the form in Tally? On the Contact Forms page, press Copy from Tally and paste the link people use to fill it in (it looks like tally.so/r/abc123). You see what came over: its pages, questions, paths and newsletter tick, and what did not (Tally's colors and font, since your site's theme is used, and its ?path= links, which become Start At links in Podspun). Open in builder saves it as a new form to check and adjust. Only Tally can be copied for now.
Can I put links in FAQ answers?
Yes. In the page editor, open an FAQ block, expand a question, and edit its Answer. The block's Width keeps the questions to the text column or runs them across the whole section. Answers support formatted text, lists, and links. Select the words to link and use the link control to choose a page or paste an address. External links open in a new tab. You can also edit the answer directly in the page preview.
How do I show a list of essays or other texts that open when clicked?
Add an Expandable Text block to the page in Website Builder. Each entry has a Title, an optional Note (a line under the title, such as an author, a source or a date) and its Text. Visitors see the list of titles and notes, click a title to open its text under it, and click it again to close it. The text is in the page whether it is open or closed, so search engines can read it.
For questions and answers, use the FAQ block. It opens and closes the same way and also describes its entries to search engines as questions and answers.
What are the games and the Arcade Room?
The games are interactive blocks built automatically from your own show. They give visitors a reason to stay, come back, and explore your older episodes, because every game is drawn from your episodes and transcripts and links back to the real episode. There are four games, plus a hub called the Arcade Room that gathers them in one place.
The Monthly Quiz is a short set of questions drawn from what was said across your episodes, played right on the page with answers and explanations after each one. On the page it sits under the title “Take the Monthly Quiz!”, or under your own Heading if you set one on the block. After each answer, the explanation starts with a bold CORRECT or INCORRECT, so the player sees right away whether they got it. A new quiz arrives every month, written mostly from that month's episodes and skipping the ones the last few quizzes already asked about, so it is a gentle reason for people to check back and it does not keep circling the same episodes. On an Instagram or TikTok channel the questions are about the person: where they went, what they chose, what they recommend and why. Some are picture questions, where each answer shows the photo of the post it stands for.
Guess the Episode is a daily game: one of your episode thumbnails appears heavily blurred and sharpens a little with each wrong guess. Naming it in fewer guesses scores more points (300, then 200, then 100). Everyone gets the same puzzle each day and a new one arrives at midnight, so there is a reason to come back tomorrow.
Who Said It? is endless: a real line from one of your transcripts appears and the player guesses which episode it came from. Right answers build a streak, one miss ends the run, and the best streak is saved. Every reveal links to the exact moment in the episode.
Higher or Lower is an endless timeline game: one episode shows its release date, a mystery episode hides its own, and the player calls whether it came out before or after. A right call keeps the streak going; one wrong call ends the run.
The Arcade Room is the hub. It shows an optional scoreboard on top (day streak and high scores, which you can turn off with the Show Scoreboard option) plus a grid of all four games. Visitors open one at a time, so the page stays short, and Columns sets how many game fronts sit per row. Drop the Arcade Room on a page to offer everything at once, or add any single game on its own.
Every game and the whole Arcade Room come in two looks, set by the Style option: Classic (the default) is a calm, clean card that matches your site's theme colors, and Arcade is a retro neon cabinet with a glowing marquee and press start. The game plays the same either way, so pick whichever fits your site.
The games run on your Podspun data, so connect a channel and publish your site. On an unpublished preview each game shows a short "coming soon" placeholder until Podspun has pulled in your episodes and transcripts. Add any of them with Add block in the page editor, under the Podspun Quizzes / Games section.
Where each one lives. The Monthly Quiz belongs to a show, because its questions are about that show. Guess the Episode, Who Said It and Higher or Lower belong to a website: each website gets one pool per game covering every show on it, so a website with six shows has three pools rather than eighteen. Set a game block to a single show and it plays that show's part of the pool. The pools are only built for a website that has one of these games on a page, so nothing is generated for a game you have not used yet. Everything is listed and editable in Quizzes / Games.
What is an Evergreen Quiz, and how do I make one?
An Evergreen Quiz is a quiz you write yourself that stays up until you change it. It has no right answers. Each answer adds a point to one of the quiz's results, and at the end people see the result with the most points, for example "You are apparently an Empath." with your write-up, one of your episodes and a button.
To make one, open Quizzes / Games, click New Quiz or Game, pick Evergreen Quiz and choose the website. Then:
- Results: what people can come out as. Each has a Result Name (only you see it), a Title, a Write-Up, an optional Picture, an Episode, optional Text Under The Episode and a button, which can open a page or an email.
- Questions: next to each answer, pick which result it adds a point to, or No result. A Help Line under the question is optional.
- When Two Results Tie: show the first one in the Results list, or ask one more question whose answers each point to a result.
- Ask For Their Email: Required, Optional (with a Skip) or Don't ask. Emails land in Form Submissions, with an optional newsletter tick.
- Result Email: set Email Them Their Result to Yes and each person gets their result in their own inbox right after they give their email, sent from your website's name. The email is the result itself: the fields marked Page + email (Title, Write-Up, Picture, Episode, Text Under The Episode and the button), under a Line At The Top you write, such as "Thanks for taking the quiz. Here is your result." Subject is optional; left empty it is the result's Title. Send Me A Test Email sends the first result to your own login email. It needs Email turned on for your account, and each message in Messages says Result emailed: Yes or No.
Download CSV on the quiz's row in Quizzes / Games gives a spreadsheet of everyone who gave their email to that quiz, with a column each for the date, email, result, newsletter tick, whether the result was emailed, and the page.
To put it on a page, add the Quiz block, set Quiz Type to Evergreen and pick the quiz under Which Evergreen Quiz. The settings that only apply to the monthly quiz go away, and the Style is Classic. A Quiz block left on Monthly plays the show's quiz for this month, exactly as before.
An evergreen quiz belongs to a website, not a show, and a website can have several, all on at once. Turn one off from the Quizzes / Games list with Set selected, Turn Off; a Quiz block showing it then shows nothing until it is back on.
How do I add space between the blocks inside a Container?
Open the Container in the page editor. At the top of its Content tab, Space Between Blocks sets the room between the blocks inside it: under each block in a stack, and between blocks that sit side by side. Choose None, Small, Medium, or Large.
None keeps the blocks close together, which is how every Container looked before this setting existed. Phones stack the blocks in one column with their own spacing whichever you choose.
Images and files
How do I add a single image or a video?
Use the Media block: one image or video with an optional caption, good for breaking up a long page. Add it in the page editor with Add block, then choose the image or paste the video.
How do I add a gallery, photos, or images to my site?
Open your site in Website Builder and edit the page. Click Add block and choose the Gallery block: a set of images or videos shown as a masonry grid (each one keeps its natural shape and they pack together neatly) or a carousel. You choose the column count and the spacing between items, and visitors click any item to view it full screen; videos play right in the viewer. Add each item with the image picker and give it an optional caption.
The Grid block also works for an even grid of images, the Media block holds a single image or video, and a Rich text block puts images inside text.
Where are my images and files? What is the Assets section?
Assets holds every image and file your site uses, and it works the same as the picker you see anywhere you add an image. It opens on All assets, a searchable view of everything you have, so you never dig through folders to find a picture. Type in the search box to filter by name, Upload adds a file (or drag files straight from your desktop onto the panel), and clicking an image opens the editor to crop it or set its focal point.
The Stock photos button searches free, no-attribution photos, and Make with AI generates an image from a description, shows it to you first, and saves it only when you approve it. Folders are optional: switch to Browse folders to organize, or ignore them and All assets still shows everything.
Channel posts shows the pictures from your connected channels, like your Instagram, TikTok and YouTube posts and podcast episodes. Pick a channel to page through them or search by title. They come from each channel and update with it, so they can be viewed but not renamed or deleted there, and you can still pick one for any image on your site. Renaming or moving a file in Your assets never breaks a page, because pages keep each file's address.
Do I need to write alt text for my images?
Not usually. Every image you upload is described automatically (AI-made images keep the description you typed, stock photos keep the photographer's), and when you place an image in a block with an Alt Text field, the description fills in on its own. You can always edit it, and a hand-written line beats an automatic one for important images.
Logo, colors and fonts
How do I change my logo, colors, or fonts?
In the website editor, open the theme settings to pick a color palette and fonts, and set your logo with the image picker. The colors and fonts apply across the whole site.
Can the site name in the header be a different color from the accent?
Yes. Open your website, then Site Settings, Theme, and under the advanced colors pick a color for Site name. It colors the name in the header when the header shows it as text rather than a logo picture. Links, buttons and other accents keep the Accent color. Leave Site name unset and the name follows the Accent, as before. If the color you pick is hard to read on the header, Podspun darkens or lightens it just enough to read.
How is a new site's palette chosen?
Every new site starts on one of the designed palettes shown in the theme settings. When the site is created from a channel, Podspun reads the channel's own art and picks the palette closest to it: dark or light, colorful or restrained, and which color leads. When no art can be read, the pick falls back to the channel's name and description.
The chosen palette is highlighted in the theme settings, and you can switch to any other palette there at any time.
How do I change the page width, spacing, or corners across my site?
Blocks decide how each page is arranged. The theme settings hold the site-wide defaults blocks use when they have no setting of their own. In the website editor, open Site Settings, then Theme, then Advanced.
Spacing sets the Page Width, the Page Margins, the Reading Column for text, Section Alignment (centered, or every section on one left edge), Card Size, the Space Between Cards, and the space between blocks side by side and stacked. Fonts adds Heading Capitals, Heading Letter Spacing, Medium, Semibold and Extra Bold heading weights, more menu styles, Text Weight and Text Line Spacing (Snug, Default or Airy) for paragraphs, the Site Name Style (spaced or tight capitals, or set like a heading, upright or italic), a Subheadings font with Subheading Capitals for small headings and card titles, and a Menu size and a Page title size (the title at the top of each page) beside the other Type sizes. Images sets the corners of cards, panels and bands. Colors has Field Borders, the edge color of form fields. Buttons has Wide capitals.
The header and footer have their own options under Site Settings: the header's Finish (with or without the shadow and the gradient over photos), its Height (Default, Roomy or Tall), and Dim Other Menu Pages, and the footer's Background and Space Above. Picking a palette fills in the values it was designed with, and you can change any one afterward.
A block's own Config tab can set Sit Close to the Block Above, which removes the space between it and the block above (a button that belongs to the list above it). A Gallery in the Carousel style can be kept to the Reading Column.
An Image + Text block keeps its picture settings under Picture, folded to one row so the text is easy to reach; click Picture to open them. Beside its text, the picture can go on the Right, take 20 to 80 percent of the row with Picture Width (the slider, or drag the edge between the picture and the words on the page), show the whole picture without cropping it (Picture Fit), and sit on a Picture Background, a color around the picture with room on every side. A Call to action block's Placement can be Middle of the page, which centers the panel on themes that otherwise start it at the left edge. In any text box, the Text style menu shows the style of the line the cursor is in, the same in the panel and on the page, and has Label (small bold capitals above a heading) and Large Text (an introduction set big), the Center button centers a line, and the Text color menu sets a line in your theme's Accent or Highlight color. Subheading sets a heading in the theme's Subheadings font. A Rich text block's Alignment can be Middle of the page, which moves the block to the middle of the page with its lines left-aligned, or Centered, which also centers every line, for a short statement.
A Cards block can set Card Text Size to Large, for a row of cards that are mostly words. A Live Portrait block shown as a Teaser can be Compact, a slim band with a small picture. The footer's Background can also be a color you pick. A block's photo background keeps the focal point set on the picture in Assets. A Big Image's Size can be To the screen edges, for a wide strip or banner.
Drafts, publishing and menus
How do I publish my changes or preview a draft?
On a page that is already published, Save in the website editor puts your changes on the live page, in the classic editor and the visual editor alike. To work on changes without them going live, click Create a draft instead: the page then has a draft, marked Draft on the Pages list, and the live page stays as it is until you click Publish on the draft. Use the preview to see a draft first. A page that is not published yet saves as it is. You can roll back to an earlier version if needed.
In the visual editor, your changes are kept as you go and the bar says Not live until you save. Leaving without Save asks first. Opening a page on its own never makes a draft.
A draft stays current on its own: if the live page gets edited while a draft is open, those live changes are folded into the draft the next time you open it (your own draft edits always win), so publishing a draft never quietly undoes newer live work. The What changed link next to the Draft chip lists every difference before you publish.
To publish several pages at once, go to Entries then Pages, tick the pages you want, and press Publish Changes in the bar at the bottom. It counts how many of the ticked pages have edits waiting, and it skips any page that is already up to date. A page missing something required is named and left alone rather than published half finished. This is not the same as the Set Status control beside it: status decides whether a page is live at all, while Publish Changes sends out the edits sitting on top of it.
How do I see what a draft changes before I publish it?
Open the draft in the website editor and click What changed, next to the draft label at the top. It shows every difference side by side, the live page on the left and the draft on the right, with removed words struck out and new words highlighted. That covers page settings, blocks you added or removed, edits inside cards and slides, and rearranged blocks.
The Pages list shows the same thing at a glance: a page with a draft that holds real changes carries a chip like Draft, 4 changes, and clicking the chip opens that draft. A draft that matches the live page shows no chip.
Version history works the same way: open View all revisions and click Compare on any version to see exactly what restoring it would change before you roll back.
Can I schedule a page to go live later?
Yes. In the page editor, set Go Live At in the sidebar to a future date and time. The page stays hidden until then, and appears on its own when the time passes. Leave it empty to be live right away. News articles schedule the same way with the Publish date in their Config tab.
News and members
What is News / Blog and how do members work?
News / Blog (the section previously called "Off Mic") turns your website's news articles into a members newsletter. In an article's editor, set Who Can Read It to Members Only: visitors then see the opening of the post plus a join card, and the post wears a Members badge in your News / Blog listings. Readers join with their email and can sign in three ways: a one-time emailed sign-in link, a password created on Podspun's central member page, or Google. One Podspun member account works across every show they belong to.
Open News / Blog to write and manage articles. In Automation Config, turn on Email Published Posts To Members if you want new published posts emailed automatically. With that switch off, publishing does not send an email. The article's Config tab also has Send to Members for sending by hand. Manage readers and paid plans in Memberships, and connect Stripe in Payment Setup.
What web address do my posts live at?
Posts live under their own landing page, /posts, created automatically with your first post. It's a system page like your News landing: you can rename its address (to /newsletter, /letters, anything) and edit its layout in the CMS, but it can't be deleted. Your News section stays separate for press and announcements, so the newsletter and the news never mix.
Each post's address is /posts/<its-slug>, and the slug is editable in the post's editor. If a post is ever reached under the wrong address, it forwards permanently to the right one, so links never break.
How do I charge for posts with a paid membership?
Open Memberships (under Income in the sidebar). First connect a Stripe account (setup takes a few minutes; if you already use Stripe you can sign in with it). Then, for each website, turn on Offer Paid Memberships and set a monthly price, an annual price, or both, from $1 to $10,000.
Now set any article's Who Can Read It to Paid Members. Visitors and free members see the opening of the post plus a subscribe card with your prices; a reader signs in with their email, picks a plan, and pays through Stripe checkout. The money goes to your own Stripe account, and you handle payouts and refunds from your own Stripe dashboard. A paid member reads every paid post on the site, and Send to Members emails a paid post only to paying subscribers. Subscribers manage or cancel their plan through Stripe's billing portal, from the same subscribe card once they are paid.
How do readers sign in to read members posts?
Readers get real accounts on your website, under /members (renameable in Memberships, under Income). They join with a secure one-time email sign-in link, continue with Google, or use their central Podspun member account. Opening an emailed link shows a Podspun confirmation button first, so an automatic mailbox scanner cannot use it before the reader does.
Signed-in members manage their newsletter preference, paid plan (through Stripe's own billing portal), and sign out at /members. Password setup and reset happen only on Podspun's secure central member page, never on a publisher-controlled website. A password reset signs out older member sessions across every show. A Members link appears in your site header automatically once you use News / Blog members posts, and the join card under every gated post points readers to the same pages.
Can a post be drafted automatically when a new episode goes up?
Yes. On the News / Blog Automation Config tab, each website has a Draft Posts From New Episodes switch. With it on, whenever a new episode of your shows arrives and its transcript is ready, we write a companion article from that transcript, with links that jump readers to the exact moments on the episode page.
Every one of these arrives as a draft in your News / Blog library, never published and never emailed on its own. You read it, edit it, set who can read it (everyone, members, or paid members), publish, and send it to your members when you're happy with it. We draft each episode once and check for new episodes every hour, covering episodes published in the last week.
Can a post be drafted automatically from a new Instagram or TikTok video?
Yes. On the News / Blog Automation Config tab, each website with an Instagram or TikTok account has a Draft Posts From New Social Posts switch. With it on, each new video that has spoken words gets a short article written from what the video says and from its caption, with the video itself under the article. Which Posts narrows this to one account, or to one set of an account such as a hashtag set.
Each one arrives as a draft in your News / Blog library. Nothing is published or emailed until you do it. Please read each draft before you publish it: the spoken words come from speech recognition, which can misspell a name. A photo post, or a video with very few spoken words, gets no draft. We draft each video once and check for new videos every hour, covering videos posted in the last week.
When news outlets have reported on the people the video names in the last 90 days, the article is longer, up to about 600 words. It adds what those reports state, marks each added fact with a number, and lists the reports under Sources with a link to each. A date or a quotation is used only when a report states it. When no report is found, the article stays short and is written from the video alone.
The article's picture is the video's cover, copied into your website's Assets. A cover is tall, and a card shows part of it. A cover with lettering across its top, such as your show's name, keeps that top in view. Any other cover keeps its upper part. To choose the part yourself, open the picture in Assets and move its focal point.
Can my website list news from other publications by itself?
Yes. Add each publication as a News Feed channel in the Dataweaver: choose Add channel, pick News Feed, and enter the website's address or the address of its RSS feed. The preview shows the outlet's name and its newest headlines before you add it. Podspun then checks the feed every hour for new stories. Nothing is billed for a News Feed channel.
Each website chooses which feeds it publishes from and how many items a day, in that site's News / Blog, Automation Config, under Stories From News Feeds:
- Link Cards Per Day (0 to 40): a card with the outlet's headline, the outlet's name and a picture, which opens the story on the outlet's own site in a new tab. Add Our Summary To Link Cards puts one line under it saying what the story reports.
- Combined Stories Per Day (0 to 10): when two or more of your outlets report the same thing, a short article on your own site that credits and links each report in its Sources.
- Daily Roundup: one article each evening, soon after 5 PM in your site's time zone, listing every story added since the last roundup with a line about each and a link. An evening with fewer than 5 new stories gets no roundup. Roundup Picture sets a wide picture the roundup wears every day, like the cover of a regular column, and Roundup Card Picture a square one for its card in News / Blog. Without them, a roundup wears its top story's picture. A roundup is filed under its own type, Roundup. Your News page lists it with the other stories; to show the roundups in a row of their own, add a News Index block and set its Type to Daily roundups only.
Ticking your first outlet fills in 10 link cards and 2 combined stories a day, which you can change. Focus On and Leave Out tell it in your own words what to favour and what to skip, and File Under Category puts every item in one of your News categories. The numbers are spread across the day, so new items arrive from morning to night.
Which stories are chosen: each new story is scored for how well it fits what your website covers, and the best ones are published first. When several outlets report the same event, it appears once. No single outlet takes more than half of a day's link cards.
What is shown is the outlet's headline, its name and a link. The outlet's own text is never copied onto your site: the summary line and the combined stories are written in new words. Pictures are your choice, under Pictures. The story's own picture is the one the outlet published with it, such as a film still or a poster, copied into your Assets. A picture made for your site is generated from the story's subject and shows a place or an object, never a person or lettering. A story that has no picture of its own gets a made one either way. A link card stays for 30 days and then comes off your site, unless you edited it, featured it or picked it for a block. Combined stories and roundups are your own articles and stay. A card you delete stays deleted. The stories do not feed your Ask search.
To have a home page row show your own stories first and the newest after them, open that page's News block, choose your own stories under Featured Articles and set How Many In The Grid to the number of newest stories that follow.
Where do post ideas for my newsletter come from?
Content Ideas, under AI Site Editor, lists your own episodes and social posts that have no News / Blog article made from them yet, newest first. Each row says whether it is an episode or a social post, and which platform it came from. Draft a News / Blog Article writes a blog article from that episode or post's own words (its transcript, description, or caption) and leaves it as a draft in your News / Blog library for you to review. Draft a Quiz writes quiz questions about it.
Once your sites have visitors, the section also shows what people opened most in the last 30 days, and the words they searched, including searches that found nothing. Click a searched word and Page Makers opens with that topic filled in, ready to draft an article.
Everything listed comes from your own content and your own visitors. Before you have visitor activity, those lists say so instead of inventing ideas.
How do I email a News / Blog post to my members?
Open the post, publish it, then go to its Config tab and click Send to members under Email This Post to Members. It goes to the members of every site the post shows on (its Where It Shows setting), and a person who joined two of your sites gets one copy. A paid post goes only to paying subscribers.
Sending is always your choice: publishing a post never emails anyone on its own. The button waits until the post is published, because the email carries the published version. Config also shows when a post was last sent and to how many people, so you never send twice by accident.
How do visitors choose which emails they get from my website?
Open your website in Website Builder, then Config, Email List, and add rows under Email Topics: pick one of your lists for each, type the name visitors see (for example Auction Watch) and one line about it, and drag the rows into order. Make the lists first in Email Campaigns, Lists.
The website's Join pop-up then signs visitors up for every topic, with the checkboxes folded under one small line below the email field (Subscribe to All newsletters) so a visitor can untick what they do not want. One sign-up covers every email. An Email Signup block shows its heading, its text and one button that opens the same pop-up with the block's list ticked. The block has no email field of its own, so there is only ever one way to sign up. A signed-in member sees a Get these emails button instead.
Members turn each topic on or off on their member page under Your emails. Everyone who signs up is in your Contacts with the lists they chose, so you can send a campaign to one topic.
Can visitors search the articles on my News page?
Yes, and it is already on. Every News page shows a search box above the article grid: visitors type a word and the grid narrows to the articles whose title or summary match, including an article currently featured at the top. Clearing the box brings the full list back.
Next to it are Categories and Subjects. Each is a heading that opens to a list with the number of articles beside every name, so a visitor can narrow to one, and a long list has its own search box. When your news carries stories from two or more outside publications, a Sources heading lists them the same way, so a visitor can see one outlet's stories. A Sort dropdown switches between newest first and oldest first. Load More reveals the next batch. How many articles show before that first press is the News Index block's How Many In The Grid setting, in the page editor. Articles Across, on the same block, sets the most cards in a row (3, 4 or 5) when the Layout is Cards; Automatic sizes the cards to the page.
This searches news articles only. The episode search on your Episodes page is separate.
How does Podspun choose the image layout for a news article?
Podspun tags artwork as it is imported from episodes and social posts: photo, illustration, meme, card with text, minimal card, screenshot, or graphic. The Hero and News Index blocks use that tag when their layout is Automatic. Photos and illustrations can fill the header. Composition-sensitive images stay whole beside the headline so their text and design are not cropped. With Image Beside Text, a picture drawn on one flat color, such as show cover art or a poster, is shown whole and is never cropped. When that layout runs to the screen edges, the band behind the headline takes the picture's own color.
To override one article, open it in the website editor. In Config, correct the Featured Image Type if needed. Open the article's Hero block and set Single Image Layout to Automatic, Full Bleed, or Image Beside Text. On the News landing page, the News Index block has the same choice for its featured article. This changes presentation only. It does not add another block or alter the original image.
What shows on a News card when the article has no picture?
Your website's logo. When an article has no picture, its card on the News page shows your logo centered in the picture frame, on your theme's background color, so the card lines up with the cards that have pictures. A website with no logo shows its name there instead. The Featured Spotlight row does the same for any card without a picture, and the Event Calendar for an event without one.
To show a real picture instead, open the article in the website editor and add a Custom Share Graphic in its settings. For an external press link, add its Feature Graphic.
How do I keep an article first in a News row, ahead of newer ones?
Open the page in the website editor, open its News Index block and choose the articles under Featured Articles. They show first, in the order you chose them, and the newest articles follow. How Many In The Grid sets how many of the newest follow.
Where the articles you chose show as cards in the same row or grid as the newest ones, such as a block with Layout set to Strip, each one shows a pin symbol in the top right corner of its picture. The pin tells visitors the article is held in front, so its older date does not look like a mistake. In Reading list and Titles Only the pin sits before the date. When no newer articles follow them in the row, so it shows only the articles you chose, no pin is shown. To let an article go back to its place by date, remove it from Featured Articles.
Can my News page link to press coverage on other sites?
Yes. When you create a news article, an Article Type switch sits under the title: Internal Article (the default, a normal article you write in blocks) or External Press Link. An external article is a pointer to coverage somewhere else: you give it a title, a feature graphic, and the link to the outside piece, and set its publish date and category under Config like any article.
External articles appear in your News listings alongside your own articles, sorted by publish date, but clicking one opens the outside coverage in a new tab instead of a page on your site. They stay out of your sitemap since there is no on-site page to index.
Can I call the News / Blog section something else on my site?
Yes. In Memberships (under Income in the sidebar), each website has a What This Section Is Called field. Type the name you want (Newsletter, Dispatch, anything) and save. It changes the heading on the posts page, the crumb trail above each post, and any menu item pointing at that page, all at once, including menu items that still carry the section's old name, "Off Mic".
It only changes what readers see on that one site. Your posts stay one library across the account, and each site can use its own name.
How do I merge or delete several news tags or categories at once?
Open your website, then Pages & Content, News / Blog, and the Tags or Categories tab. Tick the ones you want (search the list to find them), and a bar appears under the list.
- Merge into one: pick the name to keep. Every article that had any of the ticked ones now has the one you kept, and the others are removed.
- Delete: removes the ticked ones. The articles stay; they only lose those labels.
Both take effect straight away. Rename and Delete on each row still work one at a time, and those wait for Save.
Channels, episodes and videos
How do I choose where a channel appears?
Open Podspun Dataweaver. The Where It Appears menu on each channel shows its assigned custom website or Podspun.com page. Choose another destination from that menu to move the channel.
How do I keep Shorts or certain videos off my site?
Open the channel in Podspun Dataweaver and use Filter the feed. Video type shows both, full videos only, or Shorts only (a Short is under three minutes). By title adds rules like "title must contain" or "title cannot contain".
It is a display filter: everything stays imported, the filtered episodes are just hidden from every surface, so changing your mind later brings them back instantly.
Can I split one feed into separate shows?
Yes. Open the channel in Podspun Dataweaver and use Split into shows. Episodes matching your rules become their own show, listed under the parent channel, with its own pages, search, and presentation settings. Useful when one feed carries several series.
How do I check for new episodes right now?
Open the channel in Podspun Dataweaver and click Check now under Check for new episodes (available once every three hours). You rarely need it: Podspun also checks automatically through the day and runs a full sync nightly.
How do I choose how my videos play, and does it affect ads?
Go to Podspun.com Setup, open the podcast, and use How videos play. It is a YouTube-only setting with three modes. Normal play is our interactive player with the live synced transcript, but YouTube does not run ads on it. Ads play uses YouTube's standard click-to-play player so YouTube can run ads (the transcript stays searchable but no longer highlights live). Link out to YouTube sends viewers to YouTube.
Pick Ads play if ad revenue matters; pick Normal play for the richest on-site experience.
How do my TikTok and Instagram posts play, and do plays count on the platform?
Each social channel has a How Posts Play setting in its editor under Podspun.com Setup, with two players.
The Podspun player (the default) plays our archived copy of the post right on the page. It starts instantly, the transcript beside it is clickable so a reader can jump to any line, and plays count in your Podspun analytics. These plays do not appear in the post's TikTok or Instagram view count, because the platforms only count plays that stream through their own players.
The TikTok / Instagram player uses the platform's own embedded player, so each real play counts toward the post's view count there. It loads slower, and the transcript sits beside it as plain text without the click-to-jump.
One thing worth weighing: a post earns nearly all of its platform views in its first days in the feed. These pages mostly help people find and read older posts through search and topics, so for older posts the running count barely moves either way, and the choice mostly comes down to how the page feels to use.
What is the subscribe pop-up on my YouTube link?
When your site's YouTube social link points at your channel or a video, YouTube can greet visitors who aren't subscribed yet with a small "Subscribe?" prompt. It's on by default; turn it off with the checkbox under your YouTube link in the site's Menu Layouts, Social section. It only has an effect on channel and video links.
Your domain and podspun.com
How do I use my own custom domain?
In Website Builder, open your site's Setup and choose Custom domain. The page has two steps. Step 1: enter your domain and press Save and Continue. Step 2 then shows the DNS records to add at the company that runs your domain, with a Check DNS button and the live status. The records stay listed after the domain is live. Once the DNS is verified, the site switches from simple Podspun.com hosting to the custom-domain mode.
From then on, while the site is public, its preview address sends anyone who opens it to the same page on your domain, and the Domain screen stops listing it. The editor and draft links you share still use the preview address. If the site is behind a password or Coming soon, or its store is waiting for payments to be connected, the preview address keeps showing the real site for you.
Both the address with www and the one without reach your site. To choose which one visitors end up on, open Site Settings, then Key Domain Setup, then Redirects, and pick under With or Without www.
No domain yet? A panel beside the field in step 1 links to two places to buy one. At Cloudflare, the domain connects to your site in one click: the “Add everything to Cloudflare for me” button writes every record for you. At Dynadot, step 2 walks you through Dynadot’s DNS form one field at a time.
The record for the domain itself (@) is a CNAME, or your DNS company’s ALIAS or ANAME option. If your company offers none of those for the domain itself, see My DNS company cannot add a CNAME for the domain itself.
My DNS company cannot add a CNAME for the domain itself. What do I do?
The record for the domain itself (shown as @) can be added three ways. Use the first one your DNS company offers.
- CNAME on @ pointing to connect.podspun.com. This is the record Key Key Domain Setup lists.
- ALIAS or ANAME on @ pointing to connect.podspun.com. Some companies offer this where a CNAME on the domain itself is not allowed. Dynadot calls it ANAME.
- Only if it offers neither: an A record on @ pointing to 13.52.190.131, which is Podspun’s own address.
In all three cases www is a CNAME pointing to connect.podspun.com, and the ownership TXT record is the same.
With the A record, your site’s address is www.yourdomain.com, and yourdomain.com forwards to it. Key Domain Setup sets With or Without www to www for you once it finds the A record, and keeps it there.
GoDaddy has no CNAME, ALIAS or ANAME for the domain itself, so for a domain whose DNS is at GoDaddy, Key Domain Setup lists the A record from the start. After adding the records, press Check DNS.
How do I use Podspun.com hosting?
Open Website Builder and choose a site. Under Setup, choose Podspun.com for simple hosting without custom DNS, or Custom domain for the full website builder.
Podspun.com hosting loads and manages the standard public pages for you, so custom pages are read-only and you cannot add more. You can still write and manage News, quizzes, and shared content in the same builder. Email gathering is currently off on Podspun.com-hosted sites. Switch to Custom domain when you want to add or redesign pages.
What is my Podspun page, and how do I change what is on it?
Every channel you add gets a page on podspun.com at its own address. A page can also gather several of your channels under one address: podcasts, YouTube, TikTok, and Instagram together, episodes and posts merged and searchable in one place.
Podspun.com Setup shows your pages as cards at the top; the list below holds channels that appear nowhere on podspun.com. To merge channels, press Edit on a page and use Channels Shown On This Page: tick the channels it should gather, and name the page and pick its address (keeping the channel's own address is fine; that address then shows the merged page). A channel gathered onto a page is managed from that page, never in two places.
How do I show or hide a podcast on podspun.com?
Go to Podspun.com Setup, open the podcast, and use Active. Active gives the podcast its own public page on podspun.com, where people can browse, play, and search its episodes; Inactive takes that page down and removes the podcast from podspun.com entirely.
While it is Active, Podspun.com Exposure sets how findable the page is: Full (promoted across Podspun and indexed by search engines), SEO Only (indexed by search engines but never featured by Podspun), or Unlisted (up for anyone with the link, but search engines skip it and Podspun does not list it anywhere; linking it on a Cross Link still shows it there).
If a feed is split into separate shows, each show is listed on its own and has its own settings, so you can, for example, index one show and hide another. Editing a show changes only that show.
To change several at once, check them in the Podspun.com Setup list and use Change a setting: it can set Active, Podspun.com Exposure, AI search, and How videos play for all of the checked items.
How does my custom website get promoted on Podspun.com?
It already is. Open a site in Website Builder, then Site Settings, then Key Domain Setup, then Podspun Exposure: Expose this website and its channels on Podspun.com is set to Yes for every site. It only takes effect once the website is live: a website that is still a preview is not listed on Podspun.com.
It is a free way to promote the website to people browsing Podspun.com. Every listing links straight to your site, so all the SEO lives on your own domain. The subjects a listing shows up under are read from your episodes by Dataweaver, so there is nothing to fill in. Set it to No to keep the site off Podspun.com.
The picture on your website's card there is set in Site Settings, Icons & Share Graphics, under Picture On Podspun.com. The card is square, so choose a picture that still reads with its sides cropped. With none chosen, the card uses your default share image. Podspun Exposure shows the picture your card is using.
What is a Cross Link on podspun.com?
A page on podspun.com carrying your own name and logo that ties several of your podcasts together, at its own address like podspun.com/collection/your-name, so a visitor who finds one show finds the rest. Good for networks and agencies. Set it up under the Cross Links tab in Podspun.com Setup: name it, write a short bio, pick the podcasts, and optionally add an email signup that feeds your Email contacts. Cross Links used to be called collection pages.
Can I keep a Cross Link out of Google?
Yes. On the page's settings under the Cross Links tab in Podspun.com Setup, set Private to Yes. The page stays up at its direct link so you can share it, but it is left out of search engines and podspun.com listings. Useful while you set it up, for demos, client previews, and a soft launch. Set it back to No when you want it found.
Imports and migration
How do I migrate my website, Instagram, and TikTok?
Open Add New Site. Select Add New Website. Add your website under Existing website and your podcast or social links in the channel fields, choose the Site Language, then select Build my site. Left on English, the site uses the language your posts or pages are written in when it is clearly another one. Podspun reads your links and builds the site. When it is done, the site is in Website Builder, where you can change anything. There is no plan to approve first.
Each page keeps its own shape: headings, paragraphs, pictures and bullet lists stay as they were, an FAQ where questions open to their answers becomes an FAQ block, and a contact or question form becomes a form in your site's Forms section with the same questions, placed where it was. Newsletter sign-up boxes, search boxes and logins are not copied, since your new site has its own.
Every blog post from your old website comes across, before and after you pay. A large blog opens once its newest 100 posts are in, and the older ones keep arriving after that; the Imports screen shows how many are left. Each podcast or social channel brings in its newest 10 items with transcripts and search. A Substack pasted in a channel field is connected to the new site: its posts are listed in the site's News and the site's search reads them. When your existing website is itself a Substack, its pages (About, Work With Me and the rest) come across as pages and its posts arrive through that same connection. Your website address works with or without www. Nothing is charged until you turn the site on, and turning it on imports the rest of each channel.
To start manually, select Add a site by hand, enter a Website Name, and select Create my site. Your account's layout is selected already; Change starting layout shows the other options. The new site includes its pages, navigation, and a contact form, and opens in the visual editor. Existing websites are unchanged. You can edit the private preview before choosing a domain and reviewing the price to publish. No payment is required to create the preview.
What is the Listen page on my imported site?
When you build a site from a link, Podspun notes every place your show is listed: the Apple Podcasts and YouTube channels in your plan, and any Spotify link on your old website (shown as the same show on Apple Podcasts, since Spotify pages cannot be read or embedded). Those become a Listen page of buttons, one per listing, and Listen appears in the header menu.
This is how you keep a show as a link-out without importing its episodes: leave that source unticked in the plan and its listing still lands on the Listen page. Edit the buttons like any other block, or delete the page if you do not want it.
Analytics, clips and data
Where do I see analytics for my channels?
Analytics, under Creator Tools. It covers traffic, campaign attribution, visitor journeys, conversions, and gross checkout revenue across your sites, split into Traffic, Social, and Email Digest tabs. The Social tab shows how a TikTok or Instagram catalog performs: total views and likes, which topics pull views, posting rhythm, top posts, and views over time.
To ask about those numbers in plain words, or for content ideas drawn from them, use the AI Chatbot. Narrative has its own tab in Analytics & Insights.
Can I download or send an analytics report?
Yes. In Analytics, click Report. Pick the dates (the presets cover 7, 30, or 90 days, or set an exact start and end), write an optional note that prints at the top, then Download PDF or enter an address and Send. The one-page report shows visitors, page views, AI questions, searches, signups, a views-by-day chart, and your top pages, sources, questions, searches, and episodes.
The sent email carries the PDF as an attachment and replies come to you. Reports cover up to 90 days, which is how long the daily figures are kept.
How do I make a clip?
Open Clips and Thumbs Maker and, on the Clips tab, tick a suggested clip (Use in a clip). A bar rises at the bottom of the screen: press Make clip. Tick several and the button reads Make one clip from them, which joins them into one clip. The clip editor opens as its own screen with five tabs: Trim (click the transcript to set the start, drag the timeline, set the length), Format (video clip, audiogram, or mp3, and the shape), Captions, Logo, and Finish. The preview on the right shows the result on every tab. Press Make clip under it. Finished clips land in My Outputs, ready to download and post.
Your first 3 clips each month are free; past that they come in packs of 25.
How do I get my catalog as data (the API)?
Data API keys, under Data API & ChatBot Tokens in your account, are for advanced users who want to export Podspun data into other applications. A key lets another app pull your episodes and transcripts as JSON.
Email and contacts
How do I send a newsletter or email my audience?
Go to Email Campaigns and click New campaign. Build the email from templates, pick a list, and send; every campaign shows its sent, open, and click counts. Personal email sends one message to one person. Email is on for every account and free for your first 100 subscribed contacts, then $9.00/month up to 500.
Where do I see everyone across my account in one place?
Open Contacts. It shows one row per person across your whole account, with every relationship they hold: newsletter subscriber, member (free or paid), store buyer, donor, sorted by their latest activity. It reads across all your sites and tools, so someone who subscribed on one site and bought from another shows up once, whole.
Bring in a list from another email service with Import contacts at the top of that page. Manage mailing lists in Email Campaigns, memberships are managed right there too (removing one signs the reader out of that site); buyers and donors join your contacts when they check Email me updates at checkout.
What happens when a subscriber signs up for a second list?
A signup block can point at a specific list (a drop alert, an event list). When someone who is already subscribed joins from its button, they are added to that list and stay on every list they were already on. The request is recorded on their contact, and nothing is sent twice.
An address that has unsubscribed is never re-added by a form. The form tells them so and points them to the link in any past email, where re-subscribing is their own explicit choice. On the site's member page, a signed-in member sees Your emails, one checkbox for each Email Topic the website offers, and can turn one off without leaving the rest; any other list they joined shows below with Leave. Manage lists in Email Campaigns, Lists.
Account and team
Where do I manage billing, my profile, or my team?
Billing has your subscription, usage, and past bills. User Profile is your own name, email, password, and sign-in, whichever account you are working in. Accounts is where you name this account, give other people access, and switch between accounts.
Can someone manage invoices without managing my content?
Give them the Billing Only role in Accounts. Their dashboard shows the selected account, amount owed, monthly plan, next invoice, saved card, and each unpaid invoice with a Pay invoice link. The account menu, at the top of the page and above Sign out, switches between accounts they can access. They also have their own User Profile and Contact / Feedback. They cannot edit websites, content, settings, or team access.
Emailed invoice links work without signing in. If no card is saved, Add a card to continue opens the secure card form, then returns to the invoice to pay. Adding a card does not pay the invoice by itself.
How do I switch between accounts or add another?
Go to Accounts. It lists every account you created or were given access to; Switch to this account moves you into it. The account chip on the dashboard also lets you switch from a dropdown. Add new account creates a fully separate account with its own channels, websites, people, and billing.
If you were only given access to other people’s accounts, you have no account of your own yet. Add new account then makes your own account, with you as its owner, and takes you into it.
How do I give other people access to my account?
Go to Accounts and use Add someone to invite them by email with a role. The roles, from the most access to the least:
- Full Admin: Every part of the account, including Billing and giving people access. Can also do the things that add a charge, such as turning a website on or creating a Data API key.
- Tech Admin: Everything a Full Admin has except Billing, giving people access, and anything that adds a charge. Sets up channels, imports and websites, including each website's design, domain and settings.
- Content Admin: Content only: website pages, posts, menus and images, plus art, films, clips, email campaigns, contacts and analytics. Cannot open channels, imports, the list of websites, a website's settings or domain, or anything about money.
- Billing Only: Invoices and payment methods only, plus their own User Profile and Contact / Feedback. Nothing else in the account.
Everyone has their own User Profile for their name, password and sign-in. They sign in with their own Podspun login, and you can change or remove access anytime. If they have no login yet, they enter their email on the sign-in screen with any password: it tells them no password is set yet and emails them a link to set one. Giving someone access does not create a Podspun account for them: they work in yours.
These roles are the one place you manage access. They cover every website in the account too: a Full or Tech Admin can fully edit each site, and a Content Admin can edit each site's content. There is no separate per-site access list to keep in sync.
I was given access to someone else's account. Do I have my own?
No. When someone gives you access to their account, you get a Podspun login and you work in their account with the role they gave you. No account of your own is created, so there is nothing of yours to set up or pay for. If you signed up for Podspun yourself before being given access, you keep the account you signed up with.
You can start your own account at any time. Open User Profile and select Start my own account, or use Add new account on Accounts. Give it a name and you are taken into it as its owner. It has its own channels, websites and billing, and the account menu switches between it and the accounts you were given.
How do I see which features are on for my account?
On the Welcome page, select Activity to see the Switchboard and Analytics. The Switchboard lists your account features with their live state: Podspun.com, Websites, the Data API, News / Blog, the Store, Donations, Email Campaigns, Payment Setup, and your Contacts count. Each row has a Configure link straight to that area’s setup, so turning something on or adjusting it is one click from Activity.
Please let us know any questions we haven't answered: email [email protected].