Website Builder · Full walkthrough
Ask exactly what you need to know.
Build a form with the right questions, required fields, notifications and a useful thank-you message.
Before you start
Decide what the form is for, what information you actually need and where submissions should go. Website enquiries and mailing-list consent are different choices; writing to you does not automatically subscribe someone to campaigns.
Choose or create a form

In your website editor, open Forms & Messages → Forms. Review the existing contact form or choose + New form for a different task.
A standard contact form collects a name, email and message. Use a separate form for applications, booking enquiries or another distinct purpose.
Give the form a recognizable name so you can select the correct one when placing it on a page and reviewing its messages.
Add and arrange the questions

Choose Add A New Question. Pick the field type, enter its label and help text, and mark it Required only when the answer is necessary.
Choose Text, Message, Email, Phone, Date, Multiple Choice, Pick Several, Dropdown, Number, Yes/No or Star Rating. Text Only adds instructions without collecting an answer.
Use a placeholder as an example, not as the only label. Arrange fields in the order someone would naturally answer them; preview required and optional questions.
Set pages and the submission result

For a longer form, add pages and configure After This Page choices where you need a conditional path. Set What They See after sending to a useful thank-you message or destination.
Keep a short enquiry on one page. Split a longer form only where the division helps the visitor understand the task.
Check every conditional path in Preview. The editor's Preview does not send a real submission, so it is safe for checking layout and progression.
Configure notifications and place it

Review Email Me Each Submission and Send To. Choose whether to send a thank-you email. Place a Form block on the intended page, select this form and publish after previewing it.
Use an inbox you check and follow the verification prompt when a notification address needs verification. Check the fallback address if you leave Send To empty.
Give the page a clear introduction and explain what happens next. Review actual submissions in Forms → Messages; do not rely only on inbox delivery.
Review checklist
- Each question has a clear label and appropriate type.
- Required fields and every page path have been previewed.
- Notifications reach the intended inbox.
- The correct form is placed on the public page.
If you get stuck
Messages are not in my inbox
Check the saved notification address and its verification, then look in Forms → Messages for the submission.
The form is too long
Remove questions you do not use. Use optional fields or conditional pages for information relevant only to some visitors.