Help Center
How can we help?
Answers to every common question about Podspun: pricing, connecting your show, the website builder, clips, AI search, and managing your account. Search below, or browse by topic.
Browse by topic
Getting started
How Podspun works and how to connect your show from YouTube, Apple Podcasts, or an RSS feed. No setup, no manual uploads: connect a source and Podspun imports, transcribes, and indexes every episode.
11 answers
Pricing and plans
What Podspun costs yearly or monthly, how the 1,600-item yearly allowance and prorated catalog bands work, and what optional add-ons cost.
7 answers
Your website
The website Podspun builds for you from your episodes: how the builder works, editing and drafts, custom domains, and how your pages rank in Google and get cited by AI answer engines.
48 answers
Artists and artwork
How the artist account type, artwork archive, public Works pages, professional records, private viewing rooms, certificates, imports, and exports work.
16 answers
Filmmakers and films
How Film Studio, public film pages, credits, screenings, festivals, press kits, watch links, and social post associations work.
5 answers
Clips, search and AI
The clip generator, the Podspun Dataweaver, word-level search, episode insights, the built-in AI assistant your audience can ask, and the Data API.
17 answers
Using Podspun
Step-by-step answers for common tasks in your Podspun account: editing your site, making clips, sending newsletters, choosing how videos play, custom domains, and billing.
64 answers
Email and newsletters
The built-in newsletter tool: contacts and lists, signup forms on your site, campaigns with open and click tracking, sending from your own domain, and what it costs (free for your first 100 contacts).
11 answers
Earning from your show
Ways your Podspun pages can earn: contextual affiliate ads on your episode pages paid through your own affiliate code, and how YouTube ad revenue works on Podspun.
16 answers
Account and managing your site
Syncing and update speed, feed filters, hiding episodes, fixing transcripts, how your data is used with AI, YouTube ads, contacting support, and what happens if you leave.
11 answers
About Podspun
Who is behind Podspun and where it came from.
1 answer
All questions
Getting started
- How do I change my account type?
- How does Podspun promote my show?
- How does Podspun work?
- Can I import a TikTok or Instagram account?
- How is Podspun different from a normal podcast website?
- Do I need to do any setup?
- Do I need to manually upload my episodes?
- Can I use Podspun if my podcast isn't on YouTube?
- Can I use Podspun for more than one podcast?
- How do I connect or add my podcast?
- What happens when I connect a show, and how long does it take?
Your website
How the builder works
- What is the website builder?
- Do I have to build the website myself?
- Am I stuck with a template, or can I control how it looks?
- How is this different from Squarespace or WordPress?
- Can I hand-edit pages, or does a sync overwrite my work?
- Can one website show two of my shows together?
- What does a Live Portrait page show?
- Can I turn individual Live Portrait sections on or off?
Drafts, previews and going live
- Can I build my site before going live?
- Can someone review my draft without logging in?
- Can I hide my site behind a password or a coming soon page?
- Can I undo a change after publishing?
Editing pages and blocks
- How do I edit my site's menus?
- How do I crop an image or control how it is framed?
- Can I put a photo behind a section of a page?
- Can a block stretch edge to edge, or fill the whole screen?
- How do I link to a section further down a page?
- How do I show an announcement across the top of my site?
- How do I promote my store or Patreon on a page?
- What is the Live Now block?
- Where do I control the social sections, like the Monthly Quiz?
- Can I add custom JavaScript or CSS to my site?
- How do I write my own CSS for a block?
Articles, events and social posts
- Can I publish news or blog articles?
- How do I feature an episode inside an article or page?
- How do I feature an article on the home page?
- How do I mark an article as partner coverage or sponsored?
- How do offers and giveaways end on their own?
- Can I publish events and let visitors subscribe to a calendar?
- How does the Events block choose what to show?
- How do I show my TikTok and Instagram posts on my website?
- Can visitors filter my posts by what is in the picture?
Search on your site
- Can visitors search my pages, news and products?
- What is Ask & Search?
- Can I choose the example chips on my Search page?
- Can I change the loading animation on search?
Languages and time zone
- Can my website automatically publish in more than one language?
- What happens to translations when I edit or publish new content?
- How do I fix page text that is in the wrong language?
- What time zone are the dates on my website in?
Google, AI answers and links
- Can I rank in Google and get cited by AI answer engines?
- If content lives on podspun.com and my own site, will Google call it duplicate?
- Does my site tell AI assistants what is on it?
- Can I use Google Analytics on my site?
- If I rename a page, do the links to it break?
- Can I forward old web addresses to new pages?
Imports and migration
Artists and artwork
Art Studio basics
- Can artists use Podspun?
- How does the artwork archive work?
- How do collections and series work?
- How do I track where work is and which shows it was in?
- Are artwork locations and private notes shown on my website?
Importing from Artwork Archive
- Can Podspun import my Artwork Archive account?
- Can I import an existing artwork archive?
- Can I bring my collectors, sales and locations over from Artwork Archive?
- How do I get my export files out of Artwork Archive?
Sales, invoices and contacts
- Can I sell artwork directly from my archive?
- How do I record a sale of an artwork?
- Can I invoice a client for artwork?
- How do Art Studio contacts relate to my mailing list?
Sharing and exporting
Clips, search and AI
Clips
- What is the clip generator?
- What formats and shapes can clips have?
- Why is an episode missing from clip suggestions?
- What is the title and thumbnail suggestor?
- What is Idea Studio?
Search and the AI assistant
- What is the Podspun Dataweaver?
- What can my audience do on my Podspun site?
- Can my audience filter or explore content?
- How does Podspun spotlight the best of my episodes?
- What kind of insights does Podspun generate for my episodes?
- How does the AI answer, and how accurate is it?
Insights and data
Using Podspun
Building pages with AI
- How do I build or edit my website?
- What is the Visual AI Editor?
- Can AI build my whole site?
- How do I make a page with AI?
- Can AI make a page from my own description?
- What are page layouts?
- Can I copy a page from my old website?
- Can AI write an article from one of my episodes?
- Can I make an image with AI?
Pages and blocks
- Why does my site have Channels, Episodes, News, and Search pages, and can I remove them?
- What blocks can I add to a page?
- How does the Hero block work? What are Slides and Fixed Content?
- What is a reusable (Global) block, and how do I edit one?
- How do I add a contact form to my site?
- Can I put links in FAQ answers?
- What are the games and the Arcade Room?
Images and files
- How do I add a single image or a video?
- How do I add a gallery, photos, or images to my site?
- Where are my images and files? What is the Assets section?
- Do I need to write alt text for my images?
Logo, colors and fonts
Drafts, publishing and menus
- How do I publish my changes or preview a draft?
- How do I see what a draft changes before I publish it?
- Can I schedule a page to go live later?
- Can I restore an earlier header or footer menu?
News and members
- What is News and how do members work?
- What web address do my posts live at?
- How do I charge for posts with a paid membership?
- How do readers sign in to read members posts?
- Can a post be drafted automatically when a new episode goes up?
- Where do post ideas for my newsletter come from?
- How do I email a News post to my members?
- Can visitors search the articles on my News page?
- How does Podspun choose the image layout for a news article?
- Can my News page link to press coverage on other sites?
- Can I call the News section something else on my site?
Channels, episodes and videos
- How do I choose where a channel appears?
- How do I keep Shorts or certain videos off my site?
- Can I split one feed into separate shows?
- How do I check for new episodes right now?
- How do I choose how my videos play, and does it affect ads?
- How do my TikTok and Instagram posts play, and do plays count on the platform?
- What is the subscribe pop-up on my YouTube link?
Your domain and podspun.com
- How do I use my own custom domain?
- How do I use Podspun.com hosting?
- What is my Podspun page, and how do I change what is on it?
- How do I show or hide a podcast on podspun.com?
- How does my custom website get promoted on Podspun.com?
- What is a Cross Link on podspun.com?
- Can I keep a Cross Link out of Google?
Imports and migration
Analytics, clips and data
- Where do I see analytics for my channels?
- Can I download or send an analytics report?
- How do I make a clip?
- How do I get my catalog as data (the API)?
Email and contacts
- How do I send a newsletter or email my audience?
- Where do I see everyone across my account in one place?
- What happens when a subscriber signs up for a second list?
Account and team
Email and newsletters
- What is Email Campaigns?
- Can my email footer use my website's social links?
- What does Email cost?
- How do I add or import my contacts?
- How do visitors join my mailing list?
- Can my website use my Substack instead of a Podspun list?
- Can I send email from my own domain?
- Where do replies to my emails go?
- Where do I add the DNS records?
- Can I see who opened and clicked my emails?
- How do I turn Email off?
Earning from your show
Affiliate ads
- How do affiliate ads on my episodes work?
- Do I need my own affiliate code to show ads?
- Can I still earn YouTube ad revenue on Podspun?
- How do I show products that link out to another retailer?
Store and donations
- How do I sell products on my website?
- How do I take donations on my website?
- How do I sell a product as a preorder?
- How do I make a promo code for my store?
Drops
- How do I set a product to open and close at a set time (a drop)?
- What do buyers see before, during, and after a drop?
- How do I put a drop on a page with a countdown and an alert-me form?
Auctions
Account and managing your site
- How fast does Podspun update new episodes?
- Does Podspun work with private or unlisted episodes?
- What if my transcript is wrong or missing?
- Why do some episodes say they won't transcribe?
- What is the Alerts page?
- What does the What this website is setting do?
- How does Podspun use my data with AI?
- Will my YouTube video ads run on Podspun?
- If I leave Podspun, do I lose anything?
- How do I delete my account?
- Who do I contact for billing or tech issues?
Can't find what you need? Email [email protected] and the team will help. Podspun customers can also ask the AI assistant from the Help button in their account.