Help Center
How can we help?
Answers to every common question about Podspun: pricing, connecting your show, the website builder, clips, AI search, and managing your account. Search below, or browse by topic.
Browse by topic
Getting started
How Podspun works and how to connect your show from YouTube, Apple Podcasts, or an RSS feed. No setup, no manual uploads: connect a source and Podspun imports, transcribes, and indexes every episode.
9 answers
Pricing and plans
What Podspun costs: the $29.00/month base plan with 800 catalog items included across every channel, what a large archive really costs, and what websites and API keys add.
7 answers
Your website
The website Podspun builds for you from your episodes: how the builder works, editing and drafts, custom domains, and how your pages rank in Google and get cited by AI answer engines.
33 answers
Clips, search and AI
The clip generator, the Podspun Dataweaver, word-level search, episode insights, the built-in AI assistant your audience can ask, and the Data API.
16 answers
Using Podspun
Step-by-step answers for common tasks in your Podspun account: editing your site, making clips, sending newsletters, choosing how videos play, custom domains, and billing.
58 answers
Email and newsletters
The built-in newsletter tool: contacts and lists, signup forms on your site, campaigns with open and click tracking, sending from your own domain, and what it costs (free for your first 100 contacts).
10 answers
Earning from your show
Ways your Podspun pages can earn: contextual affiliate ads on your episode pages paid through your own affiliate code, and how YouTube ad revenue works on Podspun.
5 answers
Account and managing your site
Syncing and update speed, feed filters, hiding episodes, fixing transcripts, how your data is used with AI, YouTube ads, contacting support, and what happens if you leave.
10 answers
About Podspun
Who is behind Podspun and where it came from.
1 answer
All questions
Getting started
- How does Podspun work?
- Can I import a TikTok or Instagram account?
- How is Podspun different from a normal podcast website?
- Do I need to do any setup?
- Do I need to manually upload my episodes?
- Can I use Podspun if my podcast isn't on YouTube?
- Can I use Podspun for more than one podcast?
- How do I connect or add my podcast?
- What happens when I connect a show, and how long does it take?
Your website
- Do I have to build the website myself?
- What is the website builder?
- What time zone are the dates on my website in?
- Can one website show two of my shows together?
- How do I show my TikTok and Instagram posts on my website?
- What does a Live Portrait page show?
- How is this different from Squarespace or WordPress?
- Can I rank in Google and get cited by AI answer engines?
- Can I hand-edit pages, or does a sync overwrite my work?
- If content lives on podspun.com and my own site, will Google call it duplicate?
- Am I stuck with a template, or can I control how it looks?
- Can I change the loading animation on search?
- Can I build my site before going live?
- Can I hide my site behind a password or a coming soon page?
- Can someone review my draft without logging in?
- Can I undo a change after publishing?
- Can I use Google Analytics on my site?
- Can I add custom JavaScript or CSS to my site?
- How do I crop an image or control how it is framed?
- How do I edit my site's menus?
- Can I publish news or blog articles?
- How do I feature an episode inside an article or page?
- How do I promote my store or Patreon on a page?
- Can I put a photo behind a section of a page?
- Can a block stretch edge to edge, or fill the whole screen?
- How do I show an announcement across the top of my site?
- What is Ask & Search?
- Can I choose the example chips on my Search page?
- Where do I control the social sections, like the Monthly Quiz?
- Can I turn individual Live Portrait sections on or off?
- Can I forward old web addresses to new pages?
- Does my site tell AI assistants what is on it?
- How do I write my own CSS for a block?
Clips, search and AI
- What is the clip generator?
- What is the Podspun Dataweaver?
- What can my audience do on my Podspun site?
- Can my audience filter or explore content?
- How does Podspun spotlight the best of my episodes?
- What kind of insights does Podspun generate for my episodes?
- How does the AI answer, and how accurate is it?
- What formats and shapes can clips have?
- What is the title and thumbnail suggestor?
- What is Idea Studio?
- Why is an episode missing from clip suggestions?
- What does Insights show me?
- Can I get my site stats by email?
- Can I see what visitors searched for and didn't find?
- What is the Narrative tab in Insights?
- Is there an API for my catalog?
Using Podspun
- Can I download or send an analytics report?
- How do I build or edit my website?
- What is the Visual AI Editor?
- How do I make a page with AI?
- Can I copy a page from my old website?
- What are page layouts?
- Why does my site have Channels, Episodes, News, and Search pages, and can I remove them?
- How do I add a gallery, photos, or images to my site?
- What is News and how do members work?
- How do I charge for posts with a paid membership?
- Can a post be drafted automatically when a new episode goes up?
- Where do post ideas for my newsletter come from?
- How do readers sign in to read members posts?
- What web address do my posts live at?
- Can visitors search the articles on my News page?
- Can my News page link to press coverage on other sites?
- Can AI write an article from one of my episodes?
- Can AI make a page from my own description?
- Can AI build my whole site?
- How do I add a contact form to my site?
- What is a reusable (Global) block, and how do I edit one?
- Can I make an image with AI?
- Where are my images and files? What is the Assets section?
- How do I add a single image or a video?
- Do I need to write alt text for my images?
- What blocks can I add to a page?
- What are the games and the Arcade Room?
- How does the Hero block work? What are Slides and Fixed Content?
- How do I change my logo, colors, or fonts?
- How do I publish my changes or preview a draft?
- Can I schedule a page to go live later?
- How do I see what a draft changes before I publish it?
- How do I use my own custom domain?
- How does my custom website get promoted on Podspun.com?
- How do I make a clip?
- How do I send a newsletter or email my audience?
- Can I call the News section something else on my site?
- How do I email a News post to my members?
- Where do I see analytics for my channels?
- How do I use Podspun.com hosting?
- How do I choose where a channel appears?
- How do my TikTok and Instagram posts play, and do plays count on the platform?
- What is my Podspun page, and how do I change what is on it?
- How do I show or hide a podcast on podspun.com?
- How do I choose how my videos play, and does it affect ads?
- How do I get my catalog as data (the API)?
- Where do I manage billing, my profile, or my team?
- How do I keep Shorts or certain videos off my site?
- Can I split one feed into separate shows?
- How do I check for new episodes right now?
- How do I switch between accounts or add another?
- How do I give other people access to my account?
- How do I see which features are on for my account?
- How do I migrate my website, Instagram, and TikTok?
- What is a Cross Link on podspun.com?
- Can I keep a Cross Link out of Google?
- What is the subscribe pop-up on my YouTube link?
- Where do I see everyone across my account in one place?
Email and newsletters
- What is Email Campaigns?
- Can my email footer use my website's social links?
- What does Email cost?
- How do I add or import my contacts?
- How do visitors join my mailing list?
- Can I send email from my own domain?
- Where do replies to my emails go?
- Where do I add the DNS records?
- Can I see who opened and clicked my emails?
- How do I turn Email off?
Account and managing your site
- How fast does Podspun update new episodes?
- Does Podspun work with private or unlisted episodes?
- What if my transcript is wrong or missing?
- Why do some episodes say they won't transcribe?
- What is the Alerts page?
- How does Podspun use my data with AI?
- Will my YouTube video ads run on Podspun?
- If I leave Podspun, do I lose anything?
- How do I delete my account?
- Who do I contact for billing or tech issues?
Can't find what you need? Email [email protected] and the team will help. Podspun customers can also ask the AI assistant from the Help button in their account.