Help Center/ Email and newsletters
Email and newsletters
The built-in newsletter tool: contacts and lists, signup forms on your site, campaigns with open and click tracking, sending from your own domain, and what it costs (from $9.00/month).
What is Email Campaigns?
Podspun's built-in newsletter tool, at Email Campaigns. Turn it on and you get Campaigns (build and send newsletters from templates), Personal email (one message to one person), Contacts, Lists, and Templates. Every campaign reports sent, opens, and clicks, and the legal footer and unsubscribe link are added automatically.
What does Email cost?
It bills monthly by your number of subscribed contacts, starting at $9.00/month for up to 500 contacts and stepping up as your list grows. The tier picks itself from your live contact count, and only Subscribed contacts count: pending, unsubscribed, and bounced addresses are free. Turn Email off anytime and the charge stops.
How do I add or import my contacts?
In Email Campaigns, open Contacts. Add people one at a time or import a CSV from your old provider. Each contact carries a status (Subscribed, Pending, Unsubscribed, Bounced, or Complained) and list memberships, and only Subscribed contacts count toward your monthly tier.
How do visitors join my mailing list?
Add the Email signup block to any page of your website, or turn on the signup on your podspun.com collection page. Signups flow into your Podspun contacts (recommended) or straight into your Mailchimp account, whichever you pick under Signups in Email's Config.
Confirm email before subscribing (double opt-in) is on by default, and you can send an automatic welcome email with your own subject and message.
Can I send email from my own domain?
Yes. In Email Campaigns, open Config and then Sending DNS Setup. Pick one of your website domains and choose the sender: the domain itself, a ready-made subdomain (ps.yourdomain.com), or a subdomain you name. It shows the exact DNS records to add and flips to Verified once they are in place. Until then, sending uses Podspun's own verified domain, so nothing is blocked while you set it up.
Only three records are needed, all pointing at Podspun: SPF, DKIM, and DMARC. This sets up sending, not receiving. Podspun does not run an inbox for you, so replies go to the Reply-to address you set in Sending DNS Setup, which should be a real email you already check (like your Gmail). Set that and every reply reaches you.
Where do replies to my emails go?
To the Reply-to address you set in Sending DNS Setup. Podspun sends your email but does not receive mail for you, so pick a real inbox you already check, like your Gmail or an address on a mail service you run, and every reply goes straight there. If you leave Reply-to blank, replies go to your From email, so that one also needs to be a real inbox you can open. Your website domain needs no receiving setup for this: it only sends.
Where do I add the DNS records?
At the company that manages your domain’s DNS, which is usually where you bought the domain (GoDaddy, Namecheap, Squarespace, Cloudflare, and so on). In Sending DNS Setup, if your domain is not on Cloudflare, Podspun reads your domain’s settings and names the company for you, with a link to open its control panel. Sign in there, find your domain, open its DNS settings, and add the rows shown. If your domain is on Cloudflare, use the “Add everything to Cloudflare for me” button and it writes them for you.
Can I see who opened and clicked my emails?
Yes. The Campaigns list in Email Campaigns shows each campaign's sent, open, and click counts. Unsubscribes are handled automatically through the footer link and the contact's status updates on its own.
How do I turn Email off?
In Email Campaigns, turn the feature off in its settings. Signup collection and sending stop, and so does the monthly charge. Your contacts stay saved, so turning it back on later picks up where you left off.
Please let us know any questions we haven't answered: email [email protected].