Memberships & Income · Full walkthrough
Let people support what you do.
Build your donation appeal with suggested amounts, recurring support and your own Stripe connection.
Before you start
Decide what support funds and whether you want one-off, monthly or yearly options. Use Payment Setup for your own Stripe connection. Publish a clear appeal so donors understand what their support means.
Check the shared payment connection

Open Payment Setup and review Stripe connection readiness. Donations use the same payment connection as the store and memberships.
Review provider setup before accepting payments. A donation page design can be previewed before the website and checkout are live.
Confirm that the intended account will receive payments; do not reconnect a different account casually.
Write the appeal and choose amounts

Open Store & Donations → Donations. Switch Accept Donations on to reveal the settings. Set the heading, message and suggested amounts, review recurring options, then Save the reviewed configuration.
Make the purpose concrete and keep the amount choices understandable. Review which one-off, monthly or yearly choices visitors will see.
Use the available settings for donor notes and public supporter display. Explain the choice clearly rather than exposing a donor's details unexpectedly.
Place and preview the donation experience

Review the donation page or add the donation block to the intended page. Check the appeal, amounts, recurrence choices and presentation at narrow widths.
Choose the placement based on the visitor's context: a support page can hold the full explanation, while a block can invite support beside relevant content.
Check payment readiness before inviting live donations. A visible donation button alone is not proof that payment setup is complete.
Review receipts and ongoing support

Configure the Thank You Message visitors see after donating and Save. Use Receipts to review real donation records and check how recurring supporters can manage or cancel their support.
Keep one-off and recurring support distinct when reviewing records. Do not treat a monthly pledge as a one-off donation.
A refund or cancellation affects a real payment. Review the intended record carefully before performing either action.
Review checklist
- The appeal explains what support funds.
- Suggested amounts and recurrence choices are correct.
- Payment setup is ready for live donations.
- Receipt and recurring-support management are understood.
If you get stuck
The donation design appears but payment fails
Review Payment Setup and website activation, then the current donation settings.
A donor asks about recurring support
Check their receipt and recurrence before explaining the available management or cancellation link.