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Inside NZ’s Biggest Business: Miles Hurrell - The Accidental CEO

February 15, 202601:37:08
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Welcome to the Dom Harvey podcast
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sponsored by Generate. Great
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conversations with fascinating [music]
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people. On this episode, I talk to Miles
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Harurl, the CEO of Fonta, New Zealand's
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largest company. This [music] is his
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first ever podcast. Are you Are you a a
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bougie guy? Are you Lewis Road? Are you
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more primo?
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>> Uh I' I've got to go primo. Of course.
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What do you What do you expect?
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>> In this conversation, Miles opens up
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like never before. He shares his
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remarkable journey from a messy
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childhood in Christ Church with donated
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clothes and government benefits through
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to not only getting one of the most
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important jobs in New Zealand, but
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having a huge impact in the role.
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>> Oh god, you're here. Come on. This is
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the center of performance. Whenever
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there's a top performance in New
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Zealand, it all comes from here. That's
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Lisa Carrington. She's been doing that
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for days. That's the boys who got the
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Holland one in Topore.
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He did it again. Hey Finn, how's the
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performance going?
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>> Top tier.
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>> Nice. This is our generate room. In
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here, you'll find our top performers
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helping Kiwis [music] maximize their
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Kiwi Saver investments. Get in here,
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Finn.
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>> Maximize. Generate.
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>> Putting performance first.
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>> My Harl, CEO of Fonta. Welcome to my
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podcast.
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>> Thanks for having me, Dom.
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>> Mate, this is great. I've done a lot of
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research. Um, this is your your first
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podcast.
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>> Yeah, I I I think at length podcast.
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I've done a few conversations that have
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ended up on a podcast of sorts, but
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yeah, first one of length. So yeah,
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looking forward to it.
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>> Yeah, the only other things I found on
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the podcast apps that you've done are um
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>> the country with Jamie Mai and um some
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chats with um the Hosk Mike Hosking.
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>> How are what's that like? A morning
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where you wake up and you know you've
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got a husking interview and it's not
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something particularly pleasant.
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>> Yeah. Um [laughter] well well he's he's
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got a reputation of course that precedes
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him. So and and you know generally the
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night before that you're going on early
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early in the morning. So you get your
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head in the right space. But the end of
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the day, whether it's good good or bad
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news, you got to lean into it. So, no, I
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just just run with it, you know.
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>> Uh, cheers.
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>> Yeah. Cheers. Cheers to that. Hey, great
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prop, too, by the way. Nice.
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>> Do you ever drink milk? How how often do
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you
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>> um a glass of milk? I'll be honest and
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say not that often uh these days. Uh
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maybe a flavored milk. Um but not not
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milk like that, but certainly uh in a
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coffee and cereal, but but not not sort
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of milk like that.
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>> Yeah. Yeah. I was thinking when I poured
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these earlier, like I haven't I haven't
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probably done this since uh primary
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school age.
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>> I know. Well, of course we had milk in
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schools uh until quite recently. Um and
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so I used to go and do a few of those
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from from time to time, one or two a
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year. And so that would be an
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opportunity to sort of taste the milk
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with the kids at the time, but no, not
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now very often.
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>> And flavored milk. Are you are you a a
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bougie guy? Are you Lewis Road? Are you
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more primo?
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>> Uh I've got to go primo, of of
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[laughter] course. What do you What do
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you expect? But um uh you know I'm just
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just a standard banana milk if if if it
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comes up that way. But no nothing too
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serious.
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>> Oh, so am I. There you go.
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>> Banana milk. Yeah. Banana milk
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controversial for a lot of people. It
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>> it is. Maybe it's a generational thing
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though. Probably it's an age thing for
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you and I maybe we're in the same the
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same demographic I suspect. So yeah,
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that's where it comes from.
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>> Yeah. I'm two years older
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[clears throat] than you, which makes me
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feel very adequate adequate. I'm
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thinking what have I Yeah. You've been
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the CEO of the world's biggest dairy
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exporter for the last seven years. What
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have I done with my life? just been
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clowning around.
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>> Maybe I can ask you some questions. I'll
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see.
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>> Hey, no, it's wonderful to have you
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here. Um,
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>> God, I should probably wait to get into
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this until we've um built a bit of
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rapport and trust, but I want to get
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into this straight away. Um, one of the
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viral moments of 2025. Um there there
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was a clip on on one news you walking
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from parliament I don't know where maybe
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to a cafe or back to your hotel and uh
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the political reporter um Mikey Sherman
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she's sort of chasing you down the
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street fair ghost style asking you know
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asking you if you're rip robbing New
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Zealanders over the price of butter. Um
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yeah [clears throat] how do you feel
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about that? That was um were you fuming
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when you got to your destination?
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>> Um it was a little bit uncomfortable I
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guess. I wouldn't I wouldn't say fuming.
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um disappointed more than anything that
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she knew I had a meeting with the the
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finance minister that afternoon. Uh I
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had a whole series of other meetings
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that morning, but I I had um Nicola I
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think at around 5:00 that that
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afternoon. Willis
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>> Nicola Willis rather clearly I had some
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information that I needed to share. But
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but at the same time the finance
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minister had invited me down to talk
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about the price of butter is what was
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the topic of the day. Uh, I wanted to
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have that conversation and be respectful
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because she asked for the meeting and
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not uh tell tell the public ahead of
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time. And so I uh I gave her my word
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that I would I would come out and talk
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um talk to the New Zealand public, you
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know, at the earliest convenience and I
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came out the following week very very
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quickly after that. Um but yes, I'm
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probably disappointed that that that was
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the approach she took. Um uh actually
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gave me a lot of support in our farmer
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base. you know, a lot of emails and
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texts from farmers um that evening
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saying this is disgraceful and this is
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what New Zealand media's come to and
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whatever. But at the end of the day,
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that's that's the job that I've got and
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I just sort of run with them. But yeah,
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as I say, disappointed more than
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anything. I
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>> I thought you handled yourself um pretty
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well. But did you do that thing that we
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we all do in awkward interactions where
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you're I don't know, you're in the
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shower late that night or you know,
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you're lying in bed and you think of
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different comebacks you could have had.
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>> Um yeah, there was a few, but actually
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some of the comebacks I wanted to play
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at the time I'm glad I didn't.
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[laughter] It's probably the easiest to
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think's not good.
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>> No, it wouldn't have been great and I
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suspect there'll be there'll be a meme
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even today if I had have played at some
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of those. So, I know, you know, it's
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trying to trying to,
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>> you know, keep a straight face and it
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was it's a hot topic. I I get that and
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um but at the same time, you know, as I
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say, I've got there's process that I
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needed to run by here and I felt like I
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did the right thing. But yeah, not not
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easy to to deal with that sort of thing.
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And and those meetings like that when
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you call to parliament for a meeting
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with um the prime minister or Nicola
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Willis or whoever it happens to be, what
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are they like? Are they
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>> are they are they are they tense
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meetings or is it is it you know
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crispies and cups of tea?
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>> No, I wouldn't say that. But but they're
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not you're not called or you're not
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summoned to to to parliament. It doesn't
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sort of work work like that.
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>> Uh but it's you know on your next visit
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down here wouldn't mind having you brief
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me on the status of the situation. So it
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sort of runs in that in that in that
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vein. But but you know there's often a
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number of officials in the room at the
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time on on on her side that have
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obviously got the details and the facts
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and and asking you getting her to ask
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the right questions. So it's quite a
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formal process. Um but I don't get um
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you know again it comes with the
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territory. It's just just part of the
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job and and you know she'll be put on
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the on the spot to to have a question
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asked of her and she needs the
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information and so I know it's my job to
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provide that.
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>> You've been in the role for a long time
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now. Do you you still get anxious with
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those meetings or
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>> um uh anxious probably not the word
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probably just um you anything's
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everything's on the table and so you
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know again I was I was there with the
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with the butter conversation in mind but
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you know we're governed by legislation
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so at any given time that could be a
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conversation around the deer industry
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restructuring act with the deer that
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that could be a topic of conversation
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you know every bill that goes through
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the house probably has a fonta impact
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somewhere
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>> whether that be, you know, even this
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this latest sort of round of educational
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changes, you know, of course they're
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going to be employees of ours at some
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point. So that we have an impact on that
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whether it be energy, uh,
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infrastructure, roing, all these all
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these sort of bill changes that may come
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through have an impact or or or could
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have an impact on Fonta. So I guess it's
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being not nervous but being prepared
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because at any point in time a
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politician or the prime minister or
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whoever it may be could ask you a
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question and you need to be on your toes
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for it. M
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>> yeah it's a big job with great power
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comes great responsibility. Isn't that
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the saying? Um I I mentioned on my
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Instagram that you're coming in and I
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outsourced a couple of questions. So
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we'll fire into these and then we'll um
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get into the Miles Hor story.
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>> Do you get the names and the the
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addresses the people ask?
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>> Not not the addresses. I I'm not reading
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all of them. I've selected a few. We
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don't need to have any questions about
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the rivers in New Zealand.
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>> Um Tiffany Court says not a question
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just the best CEO Fonta has had in my
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opinion. believes in the farmer
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supplier. What I don't even know what
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that last phrase means.
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>> Uh yeah, well, thanks Tiffany. Um look,
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I
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what's probably misunderstood most in in
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uh in urban New Zealand, if I can put it
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that way, without sort of labeling too
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many people here is that they don't
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understand we're a cooperative. And so,
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you know, Fonta is in the headlines
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often about all sorts of things. And
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we're a big organization and we
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contribute a heck of a lot to the New
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Zealand economy. All those things go
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without saying and we are we are a big
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company but we're we're owned by 8 and a
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half thousand farming families and so
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that's sort of lost a little bit. We're
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not a corporate where we're we're just a
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collection of of farming families all
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relatively big in their own right. If
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you think about uh you know a farm in
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the Wata that's got you know six or 700
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cows. Uh he he and she or he or she have
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have got the land that goes with it.
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They've got some shares in the
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cooperative. So, you know, they might
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have six or seven million dollars
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invested in their own business in its
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own right or maybe more in some cases.
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And of course, we're just a collection
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of all those eight and a half thousand
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for them to take their product, a
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perishable product to the world. And of
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course, it comes out of a car at at at,
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you know, 5 in the morning and it needs
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to be done something with very quickly
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before it goes off.
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>> Um, to for each of those 8 and a half
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thousand farmers to do that themselves,
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you just couldn't do it. And so the the
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role of a cooperative is to do that at
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scale for them. And that's the bit
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that's lost a little bit. And so the
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question or the comment that was made
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there is that he understands the the
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farmers. I understand the role we play
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in New Zealand, but also really
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understand the role that that I play and
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the cooperative plays for our farmers
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because, you know, we, you know, without
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us, you know, that five, six, seven
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million, call it whatever you like. That
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money that investment disappears over
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overnight if we don't do the right thing
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for it. It's not about the business that
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we have here in Oakland and the offices
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around the world. um it's about the
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making sure that we can we can have
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longevity for their businesses and so
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that when she makes that comment I it's
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around understanding where they come
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from. So that that's lost a little bit I
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think um when when people talk of Fonta
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this big corporate uh we're not a
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corporate we're a cooperative and it's a
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unique uh uh uh structure ownership
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structure and it and it uh and it works
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certainly in agricultural products and
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certainly for products that that that
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are perishable and if you don't do
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something about it uh goes off it works
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for us.
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>> Is that nice feedback to get is that
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common or uncommon? Um
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>> is it sort of 50/50 the
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>> uh yeah gee it depends. um depends so
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that the
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>> on what circle you're in or
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>> oh what what circle but but also the the
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the time of the day and so only this
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morning I've I've been on mainstream
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media to to increase or uh decrease our
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milk price or update farmers that were
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decreasing the milk price for the year
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ahead. Uh there's a lot of milk in the
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international market and so we've had to
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reduce our forecast and [snorts] so
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there'll be some emails sort of
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obviously firing in right now saying why
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is this this is not good enough and you
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need to be better on your at your game
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whatever. Um but you do get those that
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uh such as that that say um say we're
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doing a pretty good job and and it's and
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it's nice to hear cuz um you know there
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are time where there were very few of
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those quite frankly
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>> and and you know the cooperative lost
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its way um you know a decade or so ago
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and so hopefully we're turning the thing
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around and you know it's nice to get the
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credit.
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>> You get paid very well but you you take
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a lot of flogging so I
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>> Yeah. Yeah.
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>> Yeah. No no no question. And I'm not I'm
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the first to acknowledge that that I get
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I get paid paid very well. Uh but yeah,
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you're in the spotlight. You're in the
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crosshairs when when things go bad and
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and rightly so. Um the sort of the buck
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stops with me. So So I I accept that. Um
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but it's uh
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>> yeah, it comes with the territory, I
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guess. Yeah.
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>> Someone else on Instagram wanted to know
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what does the future of dairy look like
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for young farmers?
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>> Uh very positive. Um uh very positive.
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And I and I say that in the context of,
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[sighs]
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you know, maybe maybe a bit of
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description of sort of where we are as
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an organization and what we're doing. We
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made some quite big strategic decisions
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recently around our consumer businesses.
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Maybe I'll I'll cover off, but we're in
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a situation where over the medium to
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long term, there's always ups and downs
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at any given point in time, but over the
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medium to long term, you've got a
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growing middle class that are consuming
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more dairy. Full full stop. and and the
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the the you know statistically when you
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sort of move from that um you know below
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the sort of subsistence line you know
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below the sort of you know $5 a day
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income type type scenario in parts of
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Africa or maybe parts of Asia when you
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sort of move from there into what you'd
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call a middle class sort of income in
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those categories you you are looking for
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protein in your diet that's sort of how
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generally how it's worked for for for
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decades and so you're still seeing more
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and more people move into that middle
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class through parts of Southeast Asia,
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uh, in parts of China and in parts of
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Africa. So, you've got a a growing
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middle class that are wanting protein in
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their diets where maybe historically
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they haven't had access to to that from
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a financial perspective. And you're at a
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time a point in time uh, which is sort
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of the first time in the last maybe 50
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or 60 years where milk growth is not
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happening on at scale. So historically
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you saw uh large tracks of land all over
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the world converted to dairy because it
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was the right thing to do economically.
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Uh and so you had a demand pull on one
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side of this the growing middle class
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and you had access to um land and
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ultimately capital you know capital was
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relatively cheap and you had a
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rules-based uh trading system globally
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and so all those things gave a nice sort
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of um opportunity to to grow the
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industry. So you're seeing the demand
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continue. The same conversations that
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happened in this country around that
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happen globally. And when I say
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globally, I'm talking sort of the uh the
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northern hemisphere, Europe and North
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America to a lesser extent. Uh not so
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much in sort of the growing sort of
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Africas and these sort of things yet. Um
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and so you're not seeing the the the
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freedom to expand that maybe maybe you
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did maybe a decade or or 20 or 30 years
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ago. And so to answer the question, the
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future for for young farmers is you've
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got a growing demand and a relatively
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constrained supply.
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You know, my economics 101 would suggest
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that you maybe you're going to see some
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price increases over that long term. And
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you've seen that play a little bit in
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the last couple of years. So those sort
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of things give I think um uh a strong
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future from an economic perspective. Um
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we know what to do now from an
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environmental perspective. Again, you
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could argue 20 years ago and there was a
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lot of conversions that went on in a New
00:14:34
Zealand context that if you had a time
00:14:36
again, you might do things slightly
00:14:37
differently. So, I guess a new
00:14:40
generation of of farmers coming through
00:14:42
are very attuned to to what that means
00:14:43
from a consumer perspective and licensed
00:14:45
to operate. So, all of those things I
00:14:47
think line ourselves up in in a good
00:14:49
position long term.
00:14:50
>> Someone wanted to know what are the most
00:14:52
important qualities of a successful
00:14:53
leader?
00:14:56
>> Uh the I don't Yeah. what I mean the
00:14:58
list is is pretty long I guess but I
00:15:00
think I know it starts with just
00:15:03
listening
00:15:04
>> understanding you know um and and
00:15:08
leaders comes in all all all shapes and
00:15:10
sizes and whatever but if you you know
00:15:11
an organization like ours which is which
00:15:13
is vast in its size and scale you know
00:15:16
you you can't do everything yourself
00:15:18
clearly and so having having a team of
00:15:21
people uh around you that that you can
00:15:23
trust and rely on um uh making sure that
00:15:27
um they've obviously got the skills to
00:15:29
do to do their job but but giving them
00:15:31
the freedom to operate but at the same
00:15:32
time um making sure there are boundaries
00:15:35
and guard rails that are aligned to sort
00:15:36
of the long term. So I think that's an
00:15:38
important part. We we talk we talk also
00:15:41
quite a bit around sort of our
00:15:43
leadership team um in in the cooperative
00:15:46
and trying to develop that next sort of
00:15:48
generation of leader to come through.
00:15:49
And there obviously things you've you've
00:15:51
you've you've obviously got to have done
00:15:52
the job and you've obviously got to have
00:15:54
the skills and you've got to have some
00:15:55
maybe some some leadership qualities but
00:15:58
there's also a piece in there around
00:16:00
um
00:16:02
there are just some things where a bit
00:16:04
of intuition comes in which maybe comes
00:16:05
from a bit of experience. You've you've
00:16:07
been there before. you've got sort of
00:16:08
few few ruck marks on the back of of
00:16:11
where things didn't go so well. Um so
00:16:14
you know some of those things are
00:16:15
important. It's hard to write that down
00:16:16
>> but but you're sort of um you know when
00:16:19
you know if I can say it in that context
00:16:21
>> and and you know the company intimately
00:16:23
you've been in the current role CEO for
00:16:25
seven years but um you've been there
00:16:26
half your life.
00:16:27
>> Yeah. 25 years.
00:16:28
>> I have just gone sixth of November um
00:16:31
2000. Um yes I have. I I I remember it
00:16:36
vividly in in Wellington. Started in
00:16:39
Wellington and and um and I've done a
00:16:41
range of jobs. So, lots of time in the
00:16:43
Middle East. Um spent some time in
00:16:45
Europe, spent some time in in in North
00:16:47
America and and um and and now in
00:16:49
Oakuckland. So, yeah. No, it's it's been
00:16:51
been varied.
00:16:52
>> Yeah, I'm I'm excited to um get into all
00:16:54
that. So, yeah, 1974 in Christ Church.
00:16:57
That's where you were born.
00:16:58
>> And you you're uh from what I can
00:17:00
gather, your dad worked in a bank,
00:17:02
worked in the same bank his entire
00:17:03
working career. He did indeed. Yeah.
00:17:05
>> And I wonder if that's um like your
00:17:06
longevity at the one company if if if
00:17:09
like your father's
00:17:11
>> um staying at the bank his entire career
00:17:13
played a role in that. Was this a bit
00:17:15
psychological?
00:17:16
>> Well, it's no it's it's not. But it's a
00:17:20
really interesting uh question because
00:17:21
you know I didn't grow up with my
00:17:22
father. Uh we didn't we didn't spend a
00:17:24
lot of time uh together and I I see him
00:17:26
from time to time but we didn't grow up
00:17:27
together. And while I knew he worked in
00:17:29
the bank, his his his whole career. He
00:17:31
had he had a number of roles um
00:17:32
throughout the country. So maybe it had
00:17:34
a part to play, but but as I say, it's
00:17:36
not like I was coming home every night
00:17:38
talking to him around what he was doing
00:17:39
at the office today and and therefore it
00:17:41
was
00:17:42
>> I was learning from that. So yeah, I
00:17:44
don't know. Maybe there's something in
00:17:45
there. I'm not sure.
00:17:45
>> Oh, a therapist would have a field day.
00:17:47
I'm sure they [laughter] like you're
00:17:48
trying to get your dad's approval or
00:17:49
something.
00:17:50
>> I'm I'm sure it's not my job. I'm just a
00:17:52
podcast host. Um yeah, paint a picture
00:17:54
of your upbringing. Yeah. Like earliest
00:17:55
memories.
00:17:56
>> Oh, jeepers. Um, look, it was it was a
00:17:59
bit messy, if I can say that. And messy
00:18:01
in the context of if you asked me to
00:18:02
sort of tell me about your mother and
00:18:04
your father and your brothers and
00:18:05
sisters or whatever it may be. Um, we
00:18:07
we'd probably need more than a couple of
00:18:08
hours and I'd need need a very large
00:18:11
whiteboard. Sort of the core of it is is
00:18:13
a uh my mother grew up um effectively a
00:18:17
single mother for vast majority of it.
00:18:19
And my two two brothers, there were some
00:18:22
other brothers that I lived with over
00:18:23
the over the time. might still call them
00:18:24
brothers and see them uh relatively uh
00:18:27
frequently and so we'd still call each
00:18:29
other brothers but there's probably
00:18:30
there's the three boys is probably the
00:18:32
way I'd describe
00:18:34
>> um but a bit of a trooper actually my
00:18:36
mother when I think back about it I mean
00:18:38
you know didn't have much living on on
00:18:39
on government support and trying to
00:18:42
bring up three three boys. Um you look
00:18:46
back now in awe and think you know how
00:18:47
the heck did she do it? Um but but she
00:18:50
did and I never felt at any point in
00:18:52
time that I went without.
00:18:55
>> I never felt that we were poor and I
00:18:56
look back now and go hellish we were
00:18:58
very poor but I never felt like that.
00:19:00
And so you know kudos to her for um for
00:19:03
I guess putting a shield around us and
00:19:05
and and getting us to this point and you
00:19:07
know touchwood all three of us are still
00:19:10
doing okay I think. And so yeah.
00:19:12
>> Yeah. You and I are a similar age. My
00:19:14
parents were sort of on again off again.
00:19:16
They had went through some separations
00:19:17
and I remember at the time being like
00:19:18
eight or nine at Riverdale Primary
00:19:20
School in Palmer North and there was
00:19:21
only one other kid in the class that was
00:19:23
from a broke god I hate the term broken
00:19:24
home but um I mean it's quite common now
00:19:27
I think but back then it was um
00:19:30
>> yeah it was it was quite unusual.
00:19:31
>> Yeah. But but interesting I didn't see
00:19:33
it as that and you know my my parents
00:19:35
separated when when I was very young so
00:19:37
I sort of didn't we didn't get caught up
00:19:38
in the however that played out. they
00:19:40
they they're still on talking terms now,
00:19:42
so [clears throat] I don't think it was
00:19:44
nasty at any point, but
00:19:45
>> it's not like we were dragged into into
00:19:47
that. Um I remember spending times with
00:19:50
my father and um in the weekends he
00:19:52
lived in Wellington and so we we lived
00:19:54
in Wellington for a period as well and
00:19:55
so we'd I remember going to his place in
00:19:57
Miramar. I remember a couple of those
00:19:59
sort of doing the lawns at I don't know
00:20:01
how old it would have been four or
00:20:02
something. He was doing the lawns and
00:20:04
the transistor radio with Brian Waddle
00:20:06
listen to the cricket or something. I I
00:20:07
have vague recollections of of those
00:20:10
sort of things. Um but I never felt the
00:20:13
sort of broken home situation and it's
00:20:16
um
00:20:17
>> you know I look back I went to
00:20:19
>> I think I went to seven different
00:20:20
primary schools or or actually a primary
00:20:22
school seven times. There was a couple
00:20:23
of them that went to twice as we moved
00:20:25
around around. Uh but again that was
00:20:28
just I I just saw that as as normal and
00:20:30
you know things got a bit more stable
00:20:32
when I got into into secondary school
00:20:33
and stayed at the same same school for
00:20:36
uh for for the five years. But I um I uh
00:20:39
yeah as I said I don't sort of have any
00:20:40
any views of you know what was it like
00:20:42
in a broken home or anything because I I
00:20:44
didn't feel that.
00:20:46
>> What part of your mom's influence um do
00:20:48
you think show up in how you lead today?
00:20:51
>> I think resilience. Yeah.
00:20:52
>> Yeah. She's um you know when you think
00:20:55
back you know she she had a pretty tough
00:20:57
time you know through through the years
00:21:00
um [clears throat] but her resilience
00:21:01
through that I think um and even I got
00:21:03
to spend the night with her last week
00:21:04
we're down in Christ Church and I stay
00:21:06
within the night and we we had a well of
00:21:07
all time and we we just chat about old
00:21:09
times actually and talk about the
00:21:11
brothers and what we did when we were
00:21:12
younger and those sort of things. So,
00:21:14
it's quite quite funny to have reminisce
00:21:16
about about some of those things, but I
00:21:18
think that resilience
00:21:20
>> um and that uh you know, on the surface
00:21:23
nothing phases you and so how do you
00:21:24
sort of lean into you know when you got
00:21:27
some adversity in front of you, how do
00:21:28
you lean into it and and and and not
00:21:31
quite guard your people but but how do
00:21:32
you protect them from some of the stuff
00:21:34
you're having to deal with? So, maybe
00:21:36
there's a bit of that.
00:21:38
>> You must look back in awe of what what
00:21:40
she did. like it must have been
00:21:41
unimaginably hard at times and she
00:21:43
shielded you guys from a lot of that.
00:21:45
>> Yeah, very much so. Um, you know, but I,
00:21:49
you know, was there was a wider family
00:21:51
connection and I remember there was
00:21:52
always um she used to clean houses uh
00:21:56
from from time to time and so you know
00:21:58
even now I think she still talks to the
00:22:00
people that she cleaned houses for. So
00:22:02
there was always you a bag of old
00:22:04
clothes that would turn up. Again, from
00:22:06
our perspective, they were new clothes,
00:22:07
but but you know, a bag of old clothes.
00:22:09
And so, you know, there's some there was
00:22:11
some nice memories I I I had of of that
00:22:14
time. There's a couple of a couple of
00:22:16
shockers as well. I remember um you
00:22:18
know, it was a good day. You had Marmite
00:22:20
sandwiches at school and that was sort
00:22:22
of the the go-to. But I do remember
00:22:24
[clears throat] one day we had I
00:22:26
remember having chicken sandwiches and
00:22:27
it was this is unheard of. And so it was
00:22:29
fantastic until we got home and realized
00:22:31
there was the the chicken that used to
00:22:32
hang around the backyard was no longer
00:22:35
>> [laughter]
00:22:36
>> and I do together
00:22:37
>> and I and I realized that, you know,
00:22:39
geez, she's she she just she'll do what
00:22:41
she needs to do. And um so there's some
00:22:44
wonderful memories, but but I still I
00:22:46
still remember that
00:22:47
>> and uh and and we we chuckle about that
00:22:50
from time to time, mom and I now, cuz
00:22:51
it's, you know, it's like, gee, she'll
00:22:53
do whatever she need to do to keep her
00:22:55
kids, you know, healthy or whatever what
00:22:56
is required.
00:22:57
>> When was the last time you had some of
00:22:59
her bacon and egg pie? Did she cook you
00:23:00
some the other week when you were down
00:23:01
there?
00:23:02
>> She did last week. How do you know this
00:23:03
stuff? [laughter] I did a bit more
00:23:05
research. You there's um by the way I
00:23:07
can can I just say like 23 minutes in I
00:23:09
I appreciate you being so open because
00:23:10
there's um there's very limited
00:23:11
information about you online and I
00:23:13
suppose that's by design.
00:23:14
>> There's an element of that and I you
00:23:16
know um you know I'm protective of my
00:23:19
family you know my wife and and and son
00:23:22
um so yeah I do want to do want to
00:23:24
protect them. So, so you know, um, and
00:23:27
and you know, maybe I was a bit, um, a
00:23:30
bit old and missed the sort of the
00:23:32
social media sort of wave and was
00:23:35
overseas at the time and all got sort of
00:23:37
a bit much. So, there's a couple of
00:23:38
little social media things that I sort
00:23:39
of get involved in. But, but generally,
00:23:40
to your point,
00:23:42
>> um, you know, I just put my head down,
00:23:44
do what I need to do um, from a from a a
00:23:47
business perspective, but also from a
00:23:49
personal perspective, focus on my family
00:23:51
and and, you know, not not worry about
00:23:52
what's happening outside.
00:23:54
Yeah. Um, [clears throat] your your
00:23:56
reaction just before though about the
00:23:57
bacon egg pie. It's it's really cool.
00:23:59
You here you middle-aged man and you
00:24:01
know you never told the mom's bacon and
00:24:03
egg pie.
00:24:04
>> Well, when you know when I when I I
00:24:06
said, "I'm coming down. I've got a few
00:24:08
hours to spare. You know, we'll pop in
00:24:09
and say good day."
00:24:11
>> And then it transpired. I had a bit more
00:24:12
time. So, I stayed and the first thing
00:24:14
she says, "What, you know, what do you
00:24:15
want? What do you want for for your
00:24:16
dinner?" Um, so, you know, it's like
00:24:18
what's what are the good things that
00:24:20
we're going to have together? And so,
00:24:21
it's a bacon egg pie.
00:24:22
>> [sighs and gasps]
00:24:23
>> Um, but it's the same it's it's the same
00:24:25
routine in a nice way. You know, we'll
00:24:26
go down there and we sit sit and we chat
00:24:28
and she'll probably have some some game
00:24:30
show on in the background. [snorts]
00:24:31
>> The chase.
00:24:32
>> Um, the chase or something like that.
00:24:34
Um, and it's uh she she she baked a bit
00:24:37
of food and she's, you know, maybe got a
00:24:39
bottle of wine and the cheapest she can
00:24:41
find in the fridge and [snorts]
00:24:43
and we sit and have a have a natter and
00:24:45
then you generally um although not on
00:24:48
this occasion to my brothers that are
00:24:49
that may watch this, um generally you go
00:24:52
back and you you take your shoes out of
00:24:54
your bag in a couple days time and she
00:24:55
slipped $20 in there cuz you might need
00:24:57
it and it's like thanks mom. You know, I
00:25:01
I'm right. I'm right on this. But, you
00:25:03
know, she'll she'll stuff a few dollars
00:25:04
in your bag from time to time. And
00:25:06
>> I've got goosebumps.
00:25:07
>> Well, this is this it is crazy to think,
00:25:09
you know, and I think she knows what I
00:25:11
do.
00:25:12
>> But even even so, you know, there's you
00:25:15
find a bit of couple of dollars dash
00:25:16
here and there because you might just
00:25:18
need it. And so, uh, as I say, not on
00:25:20
this occasion, so my brothers aren't
00:25:21
going to give me a hard time that I'm
00:25:23
getting special treatment, but yeah.
00:25:24
>> Oh, that's wonderful. My nana before she
00:25:26
passed, she'd be the same. like I'd be
00:25:28
maybe in my 40s and on my birthday she
00:25:30
sent me a card with five bucks in.
00:25:31
>> Yeah. Amazing, isn't it?
00:25:32
>> Wonderful. It's really cool.
00:25:34
>> Um then you went to Christ Church Boys
00:25:36
High. You actually went back there a few
00:25:37
months ago and spoke [clears throat] to
00:25:39
Yeah.
00:25:39
>> What What's that like? How's that going
00:25:41
back?
00:25:42
>> Um gee, I enjoyed it. I I really did. It
00:25:44
seemed smaller. Um crazy that seemed a
00:25:47
whole lot smaller, which you know, I
00:25:49
guess it's out rolls, but um [snorts]
00:25:51
no, I enjoyed it and and I have such
00:25:54
fond memories of that score. I really do
00:25:55
for for everything that it stands for.
00:25:57
Maybe we can talk about that. But um
00:26:00
interesting. My my older brother and my
00:26:01
younger brother both went there and
00:26:03
loathed it.
00:26:04
>> Quite quite amazing. They both loathed
00:26:06
it. Both both didn't last the time and
00:26:08
ended up leaving and going into to other
00:26:09
schools in Christ Church um about my
00:26:11
fifth form or thereabouts.
00:26:13
>> But I can't speak highly enough of the
00:26:15
place and the friendships that I've I
00:26:16
developed and still have you know we
00:26:18
still sort of have have banter amongst
00:26:20
amongst our mates. and sort of go back
00:26:22
there and see um all the things I
00:26:25
enjoyed at the time and the I don't know
00:26:27
the professionalism and you know getting
00:26:29
a flick on the air if your socks were
00:26:31
down and that sort of stuff. Oh, you I
00:26:33
don't know. I quite enjoyed a bit of a
00:26:35
bit of character with a bit bit of
00:26:36
discipline goes goes a long way. And so
00:26:38
to see that
00:26:39
>> still to this day, you know, [ __ ] 30 35
00:26:42
odd years on um was pretty cool. And to
00:26:45
to to been asked to speak at an assembly
00:26:47
and and those sort of things was was was
00:26:49
quite inspiring, especially the fact
00:26:51
that uh it I I think and I had to sort
00:26:54
of just check this in my memory, but I
00:26:56
think it was the first time I'd ever
00:26:57
been on the stage in that school despite
00:26:59
spending five years there. So I never
00:27:01
got called up to get any certificates or
00:27:02
blazes or whatever it was.
00:27:03
>> So you weren't a prefect or a head boy?
00:27:06
>> No, I was just just come come as they
00:27:07
go. And so um
00:27:09
>> yeah, I stood I sat on that stage there
00:27:11
for you watching the assembly and then
00:27:13
got up and spoke and was like I don't I
00:27:15
don't think you've ever been here. And
00:27:16
uh so that was quite nice in itself. I
00:27:18
felt
00:27:18
>> Jeez, you've done good. Yeah. What from
00:27:20
the school um stuck with you? What is
00:27:22
the school motto for Christ Church Boys?
00:27:24
>> Elapido. We we seek higher things. We
00:27:26
seek higher things. Um
00:27:28
>> it's crazy how these things stick with
00:27:29
you.
00:27:29
>> Yes, it is. It is. Um I don't I I I I
00:27:32
don't know. Um you know I was never in
00:27:34
never in the top sports teams. Um you
00:27:36
know enjoyed my sport in that there
00:27:38
never in the top sports team but was in
00:27:39
in awe of those guys are in the top
00:27:41
sports team because I know you know how
00:27:43
hard it was to get in the top sports
00:27:44
team. Um you know I was never the
00:27:47
brightest kid in the class but I worked
00:27:49
relatively hard. Um I felt I worked
00:27:51
relatively hard to get to get my my pass
00:27:54
marks and the like.
00:27:55
>> [snorts]
00:27:55
>> Um, but I just think that the mates that
00:27:58
you got um, uh, relatively diverse
00:28:01
backgrounds, which I know sounds a bit
00:28:03
bit, um, ironic when you sort of talk
00:28:04
about Christ Church Boys High School,
00:28:06
you sort of got a a stereotype, but
00:28:07
actually I think about my mates. There
00:28:09
was, um, there was sort of a range of of
00:28:11
of lads in there. Um,
00:28:14
uh, none of them, in fact, of my very
00:28:16
close friends sort of lived in the area
00:28:18
of of the school were all sort of out of
00:28:20
zones in different parts. And so you by
00:28:22
default you come from not the the
00:28:24
richest part of Christ yet. So we had a
00:28:26
lot in common I think us mates but oh
00:28:29
the laughs and the you know the
00:28:30
friendships and you know and then you
00:28:32
know we we lost a friend when and when
00:28:35
he was 21 unfortunately I think that
00:28:37
sort of
00:28:37
>> if there's any chance of the friendships
00:28:39
sort of starting to fall apart at that
00:28:40
age sort of brought us back together a
00:28:42
bit I think as well. And so it's it's
00:28:43
yeah it's stuck. It's bloody good.
00:28:45
>> How did you lose your friend?
00:28:46
>> He unfortunately died in a car accident.
00:28:48
He he was a passenger in a in a work in
00:28:50
a work car that just had a unfortunate
00:28:52
accident and man it was sort of it was
00:28:54
tough.
00:28:56
>> Um yeah first experience with death is
00:28:58
always um yeah it's quite challenging if
00:29:01
someone if someone went back and um saw
00:29:04
13 14 15 year old Miles sitting in class
00:29:07
daydreaming.
00:29:08
>> Yeah.
00:29:08
>> Um and said look in a few years from now
00:29:11
you're going to be the CEO of New
00:29:12
Zealand's biggest company one of the
00:29:13
highest paid CEOs in the country. What
00:29:15
what would what would your reaction be?
00:29:16
What would the reaction of the staff at
00:29:18
the school be?
00:29:20
>> Um,
00:29:21
uh, disbelief.
00:29:22
>> Uh,
00:29:23
>> yeah, there would have, there would have
00:29:25
been a couple of people said, uh,
00:29:27
teachers would have said, "Oh, he
00:29:28
probably talked his way into it or
00:29:30
something." And I can think of a couple
00:29:31
of those people now.
00:29:33
>> Um, [snorts]
00:29:34
>> did you have the gift of the gab?
00:29:35
>> No, not not really. Not no, I wouldn't.
00:29:37
No, I wouldn't say that. But, but I I
00:29:39
don't know. I just I just enjoyed
00:29:42
talking to to people a little bit, I
00:29:43
think. And so, um, may maybe there was
00:29:46
an element of, you know, he might have
00:29:47
talked his way into it, but I I wouldn't
00:29:49
have I wouldn't have thought any of any
00:29:51
of my peers would have would have ever
00:29:53
thought this was possible. In fact,
00:29:55
>> I don't think it was until the day
00:29:57
before I got appointed that I didn't
00:29:58
think it was possible, actually. So, I
00:30:00
don't I don't know.
00:30:01
>> What What did you want to be when you
00:30:02
grew up?
00:30:04
>> Oh,
00:30:05
>> when you when you realize all black and
00:30:06
black caps off the table?
00:30:07
>> Yeah. Well, well, that was only last
00:30:09
week. [laughter]
00:30:11
No, look, um, yeah, you as a young
00:30:13
fellow, clearly you wanted to be, you
00:30:14
know, to be a small star when you when
00:30:16
you were growing up, but but you know,
00:30:17
that that disappears pretty quick.
00:30:19
>> Um, I did have aspirations of of maybe
00:30:21
being a pilot. Um, and then I enjoyed uh
00:30:25
I enjoyed my technical drawing back in
00:30:27
the day, what it was. So, I sort of had
00:30:28
ideas of maybe draftsman or something
00:30:31
and and I had a had an uncle that was in
00:30:33
that sort of game. So, maybe there's a
00:30:34
bit of that in the back of my mind. Um,
00:30:37
uh, there was an element of maybe a
00:30:39
builder. I sort of have I enjoyed that
00:30:41
being outside and that sort of thing. So
00:30:43
I I had no real I had ambition. It's an
00:30:46
important it's really an interesting
00:30:48
point. I had ambition but but not that
00:30:50
it's the job and I'm going to go how's
00:30:53
on to get it. You know it was was never
00:30:54
that. Um so yeah just again I just just
00:30:58
run with it. Serendipity see where
00:31:00
things take me and um you know it's it's
00:31:03
it's done okay. I think
00:31:05
>> it sure has. It's amazing. Even like um
00:31:07
goal setting is great, but even if you
00:31:08
don't set a goal, if you just work hard
00:31:10
and get momentum going in one direction,
00:31:12
it's amazing where you'll end up.
00:31:14
>> Yeah. And I think the opportunities that
00:31:16
come with that and and um you know, if I
00:31:19
put it in in a sort of the work context,
00:31:22
>> you know, all of those roles that I had
00:31:24
overseas um
00:31:26
none sort of did I apply for, if I can
00:31:29
put it that way, they all said, "Hey, we
00:31:30
need we need someone to fill this role.
00:31:32
the experience you've you've done in the
00:31:34
past few years puts you in a pretty good
00:31:36
position. Are you up for it? And it was
00:31:38
always a conversation back home with my
00:31:39
wife and you know we came for an
00:31:41
adventure. Yeah, let's give it a go. And
00:31:43
we got on a plane and and have a crack
00:31:44
at it. But I think if you don't put
00:31:45
yourself in a position to have that
00:31:47
opportunity and you're very narrow in
00:31:49
your mind that I'm going to have that
00:31:50
job and and and that's the role I'm
00:31:52
going to go after, you're probably going
00:31:54
to be disappointed. Uh and so I've
00:31:56
always felt that be a bit more
00:31:57
open-minded around around what the
00:31:59
opportunities could be. uh you need to
00:32:01
be prepared for disappointment um that
00:32:04
that you go down a path and realize that
00:32:06
the role you're sort of eyeing up came
00:32:08
available. So, but I think that's sort
00:32:10
of always the approach that I've had.
00:32:11
Just be open-minded, work hard and and
00:32:14
not that you wait for things to be
00:32:15
handed to you, but but hopefully if you
00:32:17
prove yourself, you'll put yourself in a
00:32:19
position to to be at least in in in
00:32:21
contention.
00:32:21
>> Yeah. So, you leave you leave Crushage
00:32:23
Boys, you start in freight before moving
00:32:25
to dairy.
00:32:26
>> Um what made you realize dairy was your
00:32:28
lane? You you've got no farm experience,
00:32:30
eh?
00:32:30
>> No, no farm experience. Um, so yes, so I
00:32:33
worked for for PNO shipping as it was
00:32:35
back in the day, which is which is sort
00:32:36
of more recently been bought out by MK
00:32:38
Mand. But um
00:32:41
um yeah, I started that and that was
00:32:43
again it was a bit of serendipity. It
00:32:44
was sort of at the back end of of of the
00:32:46
seventh form year. Um you know,
00:32:50
financially, you know, university was
00:32:52
was was the option because that's where
00:32:54
sort of most people were sort of
00:32:55
heading. Um, but financially it wasn't
00:32:58
an option. It was going to have to be a
00:32:59
lot of part-time work and doing what
00:33:01
whatever I needed to do to make that
00:33:02
happen. And that was that was certainly
00:33:04
something that I was I was prepared for.
00:33:07
Um, but but P and I used to take on
00:33:09
someone every two or three years and
00:33:11
they came to the school and uh and they
00:33:13
asked would would be someone interested
00:33:14
and maybe one of those teachers that
00:33:17
thought I wanted to uh talk too much, I
00:33:19
don't know, indicated, hey, maybe this
00:33:21
guy's up for it. So I interviewed and
00:33:23
and um and and was lucky enough actually
00:33:26
terrible story on that and this this guy
00:33:28
I'm going to make sure he watches this
00:33:29
podcast so he knows I'm talking about
00:33:31
him but um but I've al always had this
00:33:34
sort of um I've sort of questioned or
00:33:36
doubted myself a couple of times you
00:33:38
know quite often it's sort of how I roll
00:33:40
and I got offered this job and there
00:33:42
were two other guys at the school uh
00:33:44
that um that also got asked to apply for
00:33:46
it and they offered me the job and so I
00:33:49
went home thinking gee this is a big
00:33:50
change in what I'm going to be learn
00:33:52
from from when it is a few weeks time.
00:33:55
And and my mate um he said to me, "No,
00:33:58
no, no. When do they ring you?" And I
00:34:00
said, "They rang me last night and told
00:34:01
me I got the job." He said, "No, no,
00:34:02
that was me, idiot. I was I was kidding
00:34:04
you." [laughter] And I was like, "Oh,
00:34:06
you bastard." You know, and I was [ __ ]
00:34:08
maybe I didn't get the job. So, I
00:34:09
actually had to have my mother ring up
00:34:11
and make some weak excuse around, you
00:34:14
know, my son's been tied up and just
00:34:16
wants to know, you know, what is the the
00:34:18
lift access code? I don't know what she
00:34:20
asked but she made some weak excuse that
00:34:22
you know does Miles start at 9:00 or
00:34:24
9:30 whatever it was and of course oh no
00:34:26
Miles we need to see him at 8:30 or
00:34:27
whatever it was. Oh, great. Thanks. But
00:34:29
I still and he, you know, he never
00:34:31
admitted, "No, no, I just I was
00:34:32
kidding." [laughter] But um but anyway,
00:34:35
so I started in in in that role and and
00:34:37
what a great sort of grounding. I call
00:34:39
it, I don't know, managing train, call
00:34:40
it what you like. But it was just this
00:34:42
well-rounded
00:34:43
um being the dogs body in the office of
00:34:45
just learning all sorts of stuff around
00:34:47
sort of how an office operates. um not
00:34:50
not gaining a whole lot of skill but
00:34:52
just just you know from from a school
00:34:54
environment to to people walking around
00:34:56
in suits was was a different environment
00:34:57
and and a and an English company so
00:34:59
there was a bit of bit of um um
00:35:02
properness about it if that's a word
00:35:04
>> but um and so again I sort of enjoyed
00:35:06
that uh but again you know worked hard
00:35:10
got taken under under the wing of of one
00:35:12
of the sales people there and said maybe
00:35:13
you need to sort of move out of sort of
00:35:14
general management or general you know
00:35:17
um uh office work to maybe come in and
00:35:20
get into sales. And so they took me in
00:35:22
and and that's how it worked. I then got
00:35:24
uh moved to Wellington uh with PO to
00:35:27
take on the role of sort of looking
00:35:28
after what was the dairy board. And so
00:35:30
that was my introduction to the dairy
00:35:31
industry. And so uh was selling freight
00:35:34
to to the dairy board who who still are
00:35:37
the largest exporter from New Zealand.
00:35:39
And so that was it was that was the
00:35:41
biggest gig really in in PNO at the
00:35:43
time. And I was still only a young
00:35:45
fellow. And so um
00:35:46
>> you must have been like early 20s. Yeah.
00:35:48
Yeah. I guess
00:35:49
>> it's a lot of responsibility. You look
00:35:50
back now, how do you
00:35:51
>> It was a lot of responsibility. Um now,
00:35:53
of course, there was sort of two or
00:35:54
three layers above me before sort of the
00:35:56
the senior management. So, you know,
00:35:58
there was always some to come in and
00:36:00
scoop up behind the scenes. But, uh it
00:36:01
gave me a huge um opportunity to get to
00:36:04
know the deer industry. Um a great
00:36:07
opportunity to get to know the deer
00:36:08
industry actually. And so, some of the
00:36:10
people in it, some of the key players
00:36:11
right at a time when the merger was
00:36:13
being announced. So, the merger of Kiwi
00:36:15
Dairy Group and the dairy board. And so
00:36:17
[snorts] at that point in time, no one
00:36:18
was sure how the merger was going to
00:36:21
play out, whether they be the dairy
00:36:22
group would take a leadership role, Kiwi
00:36:24
would take a leadership role, the dairy
00:36:25
board. And so, uh, the task that I had,
00:36:28
although I set myself, is to get to know
00:36:30
a lot of people in that business because
00:36:31
who knows who's going to be in charge of
00:36:33
the freight decisions in a year's time.
00:36:35
And so, I spent a lot of time um,
00:36:38
talking to different people and call it
00:36:39
networking, I guess. Um and as a result
00:36:43
when when um this the shipping guy on
00:36:45
the dairy board moved on uh the the top
00:36:48
guy said you know you seem to know
00:36:49
what's going on do you want to come and
00:36:50
work for us and that was it. So
00:36:53
>> very fortunate again it was a nice sort
00:36:54
of sliding door moment where it all sort
00:36:56
of lined up for me and um sort of the
00:36:59
rest is history.
00:37:00
>> So this must have been about two the
00:37:01
year 2000.
00:37:02
>> It was 2000 2000 if got if someone said
00:37:05
you'd still be there 25 years later and
00:37:06
you'd be running the running the ship.
00:37:08
>> Would you believe that? Not not at all.
00:37:11
In saying that ve very early on uh I
00:37:14
realized that you know for me uh from
00:37:16
what is that 92 to 2000 sort of that 8y
00:37:18
year period of of very various roles in
00:37:20
PNO. Uh [clears throat] at that point um
00:37:24
there was only one thing in the world
00:37:25
and that was supply chain. It's all
00:37:26
about supply chain. It's all about
00:37:27
shipping. And of course you get into the
00:37:29
dairy industry and go Jeep is that
00:37:30
that's this tiny little division out the
00:37:32
side that's important don't get me wrong
00:37:34
but actually we're here to process this
00:37:36
white stuff into all these wonderful
00:37:38
products
00:37:39
>> and so again someone saw that I was a
00:37:41
bit a bit inquisitive said you know
00:37:44
leave the supply chain and come and work
00:37:46
in in the milk powder division and so
00:37:48
that's what I did and um had a great
00:37:50
mentor in there and and Colin Jones who
00:37:53
unfortunately passed away earlier this
00:37:54
year and so he's he was a great mentor
00:37:56
for many many years actually to to help
00:37:58
me learn the industry, learn the
00:38:00
markets, and then yeah, ultimately throw
00:38:02
me in the deep end into into into the
00:38:04
into Bahrain.
00:38:06
>> Jeez. Um he must have been so proud of
00:38:09
um you watching you go through the
00:38:11
>> l and he was he was a very a very humble
00:38:15
humble man. Had a had a mouth like a
00:38:17
sewer. Um absolutely mouth like a sewer.
00:38:20
Colin Jones and again his his wife will
00:38:22
be be proud of him because because he
00:38:24
did um but but he did and and he told me
00:38:28
um I saw a lot of him in his in his last
00:38:30
uh his last few months and uh and he
00:38:33
told me a lot he was proud of me and it
00:38:34
was it was nice to hear that and deep
00:38:36
down you always knew it when you were
00:38:37
working for him but he'd never tell you
00:38:39
that you know he'd just tell you to work
00:38:40
harder and
00:38:42
>> you know any anytime he thought you you
00:38:44
you're getting too big for your boots
00:38:45
he'd slap you down and and and pull you
00:38:47
into line but he did tell me in his last
00:38:49
sort of days he wasn't. So that was it
00:38:50
was nice to hear that.
00:38:52
>> Oh, that's wonderful.
00:38:53
>> Oh, that's really cool.
00:38:54
>> Yeah, very [sighs] nice.
00:38:55
>> So, with um the company, you
00:38:57
[clears throat] you've lived and worked
00:38:58
in Germany, USA, Middle East, Africa,
00:39:01
Russia.
00:39:02
>> Um favorite place outside of NZ to live.
00:39:05
>> Uh to live would be would be Germany
00:39:07
actually. Um I never lived in in Russia.
00:39:09
I looked after Russia for my sins for a
00:39:11
few years and we can talk about that.
00:39:13
But um no, I lived I lived in Hamburg
00:39:16
two years almost to the day, two years,
00:39:18
which is not a long stint. That was one
00:39:20
of those moments that that I referred to
00:39:22
where you can be disappointed that I was
00:39:24
given an opportunity to step up into a
00:39:26
larger a larger role in Chicago. Um only
00:39:29
for the next more senior role in Germany
00:39:31
to pop up and I would have loved that
00:39:33
role but you can't you can't sort of cry
00:39:35
over spilled milk as they say. Um but
00:39:37
but uh holistically in term when I say
00:39:40
holistic I'm talking about the job the
00:39:42
location the people in Germany were
00:39:45
wonderful uh absolutely fantastic bunch
00:39:48
of people that I worked with um and so
00:39:51
you put all that together the weather
00:39:53
believe it or not I enjoyed the four
00:39:54
seasons that that Germany throws at you
00:39:57
>> um and you know their location you know
00:39:59
an hour's flight to London and Spain or
00:40:01
whatever it might be. So all of that
00:40:03
together was for me was was was Germany.
00:40:06
Um, my wife, interestingly enough, uh,
00:40:08
would be the least of her list. Um,
00:40:11
>> and so I, you know, working for a for a
00:40:13
Kiwi company, you know, English was was
00:40:15
spoken in the office despite having vast
00:40:17
majority were German a German workers,
00:40:20
uh, where she worked for more of a
00:40:22
German office. And so she really had to
00:40:24
struggle with the language and, you
00:40:26
know, I think I learned uh, beer, pizza,
00:40:29
taxi, um,
00:40:30
>> all the important stuff. all the
00:40:32
important stuff which translate in the
00:40:33
same words by the way um where she was
00:40:36
having to you know um communicate in
00:40:39
German more so so she'd come home a bit
00:40:41
more exhausted than I would from a from
00:40:43
that perspective um but you know
00:40:46
wonderful time in Germany and and as I
00:40:48
say fond fond memories of of my time
00:40:50
there
00:40:52
>> yeah all these moves um so you've been
00:40:53
you've been married for 22 years
00:40:56
>> uh 2003 yes there you go yeah thank you
00:40:59
so she she's been on all these You're
00:41:01
welcome. I've seen you a reminder every
00:41:03
year on your
00:41:04
>> It was written under my ring, but it's
00:41:06
actually worn off after all these years.
00:41:07
I needed that to remind me. But anyway,
00:41:09
>> so some of these must be bit tough for
00:41:10
her. You're like, "Hey, guess what? You
00:41:12
know, here you are. You're this young
00:41:13
hot shot. You're rising through the
00:41:15
ranks of this company getting increased
00:41:16
responsibility
00:41:18
>> and she's got to pack up the house and,
00:41:20
you know, trudge along with you every
00:41:22
step of the way." Um, yeah, it can't
00:41:23
have been easy at times.
00:41:25
>> Homesickness and other things. the
00:41:27
homesickness maybe we'll come back to
00:41:29
because not as much as you'd probably
00:41:31
think much to her her family's disgust
00:41:33
but anyway um but no I mean huge kudos
00:41:36
for her I mean you know you say we're
00:41:39
moving in 3 months uh are we into this
00:41:42
let's go yep and you get it all set up
00:41:45
and you block out four days in the diary
00:41:47
that we're going to just we're going to
00:41:48
get the house packed and there's a
00:41:50
crisis of sorts and so we either defer
00:41:53
the pack until next week when I can make
00:41:54
it back or invariably you know, she'll
00:41:57
do it. And and that was tough, you know,
00:41:59
and so I take my hat off to her, but
00:42:01
we've always had this conversation right
00:42:03
from from the early days and she was a
00:42:05
Christ Church um Christ Church lady as
00:42:07
well. Uh so she graduated from from
00:42:10
Canterbury. Uh and so when I moved to
00:42:12
Wellington for the for the for the PNO
00:42:14
job, uh she um finished her degree
00:42:18
probably five or six months behind me
00:42:19
and we we commuted there there and back.
00:42:23
Um but there was um right right from the
00:42:25
start her and I have been sort of this
00:42:27
team where we're going to do this
00:42:28
together and at any point you want to
00:42:29
wave the the white flag that it's either
00:42:32
you're out of here or I'm out of here.
00:42:34
We're both out of here and and we've had
00:42:36
this deal
00:42:37
>> uh for a long for a long time and it's
00:42:39
and it and it stuck. And so you know we
00:42:42
sort of we we we joke not joke but we we
00:42:45
talk um you know she was earning more
00:42:47
than me in in those early days as a
00:42:49
graduate um in in Wellington. Um, and so
00:42:53
she sacrificed and she moved on to other
00:42:55
jobs, but she sacrificed a heck of a
00:42:57
lot. You know, she could have been doing
00:42:59
this job, you know, uh, quite frankly,
00:43:01
you know, so it could have easily be me
00:43:03
following her and her career and I would
00:43:04
have been happy to do that. Um, but, you
00:43:07
know, the opportunity back to that that
00:43:08
that fellow I referred to earlier, he
00:43:10
took me under his wing and said, "We
00:43:12
want you to send to this place called
00:43:13
Bahrain," which I had to struggle to
00:43:14
find on a map at the time. But it was an
00:43:17
easy conversation at home. Hey, are you
00:43:18
into this? And it was like, yeah, when
00:43:20
are we going? Let's go tomorrow. let's
00:43:22
let's pack our bags and let's have some
00:43:23
fun. And so she's always had the sort of
00:43:25
adventurous sort of u mindset. And while
00:43:28
close to her family, I wouldn't say the
00:43:29
homesick piece would come in. And so,
00:43:31
you know, we're always a flight away
00:43:33
sort of our mindset. And the parents
00:43:35
>> parents were at that point relatively
00:43:37
young. And so the risk of of of
00:43:40
losing one of our parents while away was
00:43:42
was was lower than what it is probably
00:43:44
now.
00:43:45
>> So we thought this is this is the
00:43:46
chance. And so yeah, we we we had some
00:43:49
fun along the way. Uh we both worked
00:43:51
very hard. She worked everywhere we went
00:43:52
actually uh which in in a lot of cases
00:43:54
is not easy for a spouse and certainly
00:43:56
some of those Middle Eastern countries
00:43:57
but she worked everywhere and had some
00:43:59
wonderful jobs and still have some
00:44:01
wonderful friends actually she's built
00:44:02
and met along the way from some of the
00:44:04
jobs that she had unfortunately for her
00:44:06
they were a little bit transient and so
00:44:08
uh but as she if she had waved the flag
00:44:10
at the time and said no we're going to
00:44:11
stay here and we're going to knuckle
00:44:13
down we we would have done that but
00:44:15
>> yeah because if she's if she's ever if
00:44:17
home life's ever unhappy it all goes
00:44:19
tits up right big time Yeah. Um,
00:44:22
>> Egypt, January 2011, um, when the
00:44:24
Egyptian revolution went down. Um, what
00:44:27
what was that like for you? What was
00:44:28
that like for her? What what does that
00:44:30
mean in real terms?
00:44:32
>> Look, I I don't want to sound I don't
00:44:34
want to sound flippant about it. um
00:44:36
because it it was a serious situation in
00:44:38
the in the in the Arab Spring, the the
00:44:40
spring uprising and and um the pace in
00:44:44
which Taha Square closed down uh in in
00:44:48
in Cairo, the pace of all that was was
00:44:50
quite severe and to go from we had an
00:44:53
off day. We've been traveling all week
00:44:55
uh throughout Algeria, Morocco, um
00:44:58
Tunisia if I remember correctly uh with
00:45:00
my senior management from from New
00:45:02
Zealand and we had an off day on the
00:45:04
Friday and then we're back into it on
00:45:06
the sad day and traveling around Egypt
00:45:08
and we're off down to parts of the
00:45:09
Middle East. So I I recall sort of
00:45:12
hanging out by the pool. um a couple of
00:45:15
other people went off and did some tours
00:45:16
or whatever they did and and the call
00:45:18
came from our local office to say um
00:45:20
things are going to heating up here. Um
00:45:24
and after the the morning prayers in Tah
00:45:27
Square, there's going to be sort of a
00:45:28
protest and so you might want to be off
00:45:29
the road by by 11:00. It's like, well,
00:45:31
I'm sitting by the pool. I'm not going
00:45:32
anywhere. It's 45 degrees or whatever it
00:45:35
was. I got I got a a cold drink and
00:45:37
Coca-Cola, unfortunately, in that those
00:45:39
places. But anyway, I'm not going
00:45:41
anywhere. Uh and and probably I'm I'm
00:45:44
going to make up the numbers now, but
00:45:45
between 11 and sort of 3:00, all
00:45:47
communication was gone. Uh no phones uh
00:45:51
in and out. All as you had on the TV was
00:45:53
a bit of CNN or BBC to watch to see what
00:45:55
was happening down the road, but there
00:45:56
was no communication, no landlines in
00:45:58
the hotel.
00:46:00
>> Um and word was getting out that they
00:46:01
were going to lock down the whole
00:46:02
country at 6 p.m. that night. And so it
00:46:04
sort of got a little bit uh tense uh to
00:46:07
a point. But again, I go back to the
00:46:09
point, I don't want to sound flippant.
00:46:10
when you live in the Middle East, you
00:46:12
you're sort of immune to a little bit.
00:46:14
The stuff happens, you know, and you
00:46:16
know, I was in I was in Saudi Arabia
00:46:17
when when the US embassy got bombed over
00:46:19
the back fence in the hotel. And it's
00:46:21
not very nice and in fact, it's terrible
00:46:23
and terrible for the people that are
00:46:24
involved in that. But yeah, there's an
00:46:27
element of adventure as long as you keep
00:46:28
yourself, you know, directly away from
00:46:31
it. Um but but I'll do I'll always look
00:46:34
after myself and my family and those
00:46:36
that I'm traveling with. But um
00:46:38
you know I didn't I I never I never
00:46:40
panicked. I never worried and I just
00:46:42
thought you know I'm in the airport. I'm
00:46:44
in the safest place probably. I got
00:46:46
myself to to a car airport and uh
00:46:49
whenever a flight leaves we'll be
00:46:51
>> and you know I got home on a day or two
00:46:53
later and and I walked on the door and
00:46:56
my wife was in the same boat and she was
00:46:58
I knew you'd come home. You know if it
00:47:01
goes really bad it goes really bad but
00:47:03
but you know I couldn't get in touch
00:47:04
with you. you can't why do you sleep on
00:47:05
something you can't control? There's an
00:47:07
element of that.
00:47:08
>> Um and so yes, it probably does sound a
00:47:10
bit flippant, but I but I don't mean it
00:47:11
to be, but you just you just learn to be
00:47:14
a bit more adaptable in those
00:47:16
situations.
00:47:17
>> No, it makes sense. I suppose like you
00:47:18
see the images on the news here and they
00:47:20
they they look alarming and but if you
00:47:22
if you're out of that sort of
00:47:24
>> hot spot, you're complet blissfully
00:47:26
unaware to what's going on.
00:47:27
>> Yeah. and and and you know I'm I'm sure
00:47:30
there were there were um [gasps]
00:47:33
you know tourists and and the like that
00:47:34
were sort of caught up in it but you
00:47:36
know it was it was it was an uprising
00:47:37
against sort of the regime that was
00:47:39
there and you know I wasn't the one down
00:47:40
in the in in the square waving flags and
00:47:43
and chanting against the the head of the
00:47:45
state at the time and so I felt an
00:47:47
element of of of safety from that
00:47:49
perspective. Um, but yeah, it was it was
00:47:53
interesting trying to get in on on
00:47:54
flights and there was, you know, people
00:47:56
panicking and those sort of things, but
00:47:57
yeah, just roll with it a bit.
00:48:01
>> So, you become um interim CEO, but are
00:48:04
you the longest serving Fonta CEO now or
00:48:07
are you just behind the previous?
00:48:08
>> Yeah, I don't you don't know. I don't
00:48:09
know actually. It's a it's a good
00:48:11
question. Um,
00:48:13
>> yeah,
00:48:13
>> I think the previous guy it was similar
00:48:14
length of time.
00:48:15
>> Yeah. Well, similar. Yeah. Yeah. Late
00:48:17
late to experience now. Yeah. So you you
00:48:19
become um interim CEO and from what I
00:48:22
can gather there's like a global a
00:48:24
global recruitment search.
00:48:26
>> Do you when you're interim CEO like are
00:48:28
you are you doing everything you can
00:48:30
putting your best foot forward or do you
00:48:32
do you think you're just there for a
00:48:34
>> Yeah. It's it's an interesting
00:48:36
interesting story actually in itself.
00:48:38
And so,
00:48:40
you know, I don't want to go back too
00:48:42
far into sort of some of the dark days
00:48:43
of of the co, but we sort of lost our
00:48:45
way a little bit um back in sort of 17
00:48:49
18 or thereabouts. And so, you know, uh
00:48:52
when I say lost our way, we'd made some
00:48:53
some large investments that hadn't paid
00:48:57
off ultimately. And so, our farmers were
00:49:00
were paying the price of that,
00:49:01
financially paying the price of that.
00:49:03
But it got to a point where Teao had had
00:49:06
announced his his resignation. he was he
00:49:08
was going to leave and I can't remember
00:49:09
what sort of timeline he given it but
00:49:10
call it call it six or eight months he
00:49:12
decided he was going to leave leave the
00:49:14
cooperative um and uh but sort of in
00:49:18
that intervening period you didn't sort
00:49:19
of see a lot of them he spent quite a
00:49:20
bit of time I think up in Europe and
00:49:22
spending time with his with his family
00:49:24
so at the same time as the cop was
00:49:26
starting to sort of lose its way but our
00:49:28
leader had sort of was not as visible as
00:49:30
probably what what we would have liked
00:49:33
>> uh and so I was on the leadership team
00:49:35
and we were asked at the time anyone
00:49:36
that wants to apply for the role on the
00:49:38
leadership team is is obviously able to,
00:49:40
but we're also going to undertake a
00:49:42
global search. Um, and I I decided
00:49:45
that's not for me. I I have no interest
00:49:47
at this point in time. I'm I felt like I
00:49:49
was um still a lot to do in my existing
00:49:52
role um uh in in on the leadership team,
00:49:55
but but but still a lot a lot to do. So,
00:49:58
I didn't apply for the job and I I
00:50:00
understand a couple of my my colleagues
00:50:02
uh did. Uh and then unfortunately our
00:50:04
chair at the time uh got sick uh got got
00:50:07
quite sick and and uh and passed away
00:50:09
relatively quickly uh thereafter. Um and
00:50:12
so they had this interim chair come in
00:50:14
who who I was very close to um and and
00:50:17
again another strong mentor of mine over
00:50:19
the years actually. So he was um he um
00:50:22
he stepped in and and they went off to a
00:50:25
trip to Europe, the full board. And I
00:50:27
remember taking him aside at the just
00:50:29
before they flew out and he was going to
00:50:31
lead this delegation up up to Europe. Um
00:50:34
and he also had a couple of people he
00:50:36
was final interviews for in in Europe
00:50:38
for for the CE ro. And I took him aside
00:50:40
and said, "John, look at the end of the
00:50:42
day, the this is your issue as as as the
00:50:44
board, but as an employee and someone
00:50:47
that's got great passion for this
00:50:48
cooperative after how many years I've
00:50:50
been there at that point in time, we are
00:50:52
losing our way a bit." And we've lost a
00:50:53
leader, please do not come back and tell
00:50:56
me you haven't recruited a CE. Just
00:50:58
please help us out. And and it was as a
00:51:00
as a mate, you know,
00:51:02
>> and and there was nothing in that that
00:51:04
was about come back and appoint me. As I
00:51:06
say, I hadn't applied for the job. I had
00:51:08
no interest in it. quite quite frankly.
00:51:10
Um
00:51:11
anyway, he came back and um came back a
00:51:14
week or two two later and and um and he
00:51:18
ringed me and I know he had a meeting
00:51:20
that morning with a politician who was
00:51:23
um still a politician now and is in the
00:51:25
headlines quite a bit mentioning Fonta's
00:51:27
name. I won't say his name, but he had a
00:51:30
meeting with him on something completely
00:51:31
random. Uh and I knew he had a meeting
00:51:34
and he rang me and said, "Miles, can you
00:51:36
come downstairs? I need to have a catch
00:51:37
up with you." And I thought I knew he
00:51:39
had a meeting with with this um this um
00:51:42
MP or whatever. I don't know what he was
00:51:43
probably deputy prime minister as well
00:51:45
at back at the time. But put that aside.
00:51:47
And and I thought, "Oh god, what's
00:51:49
happened here? There's going to be a
00:51:50
bomb dropped here." And he took me for a
00:51:52
walk and he said, "You might want to sit
00:51:54
down." I thought, "This is serious now."
00:51:55
And he said, "Um, we didn't we didn't
00:51:58
recruit when I was in Europe." And I
00:52:00
said, "John, [ __ ] mate. We you know,
00:52:03
two weeks or week or 10 days has passed
00:52:04
and things things are still not great.
00:52:06
we need we need some leadership here.
00:52:08
And he said, I want to give you the job.
00:52:10
And I was like, what? And it was it was
00:52:13
sort of this um
00:52:15
there'd be no indication that was where
00:52:17
his thinking was. You know, I hadn't
00:52:19
read the tea leaves or or picked up any
00:52:21
signals.
00:52:22
>> Um but it it came from this place of
00:52:26
[ __ ] we need a bit of stability. You've
00:52:28
done your 20 odd years or 18 years at
00:52:30
that point. you've got some credibility
00:52:32
amongst your peers who are also starting
00:52:35
to feel that we're losing losing their
00:52:37
way, but you you built some credibility
00:52:39
by the farmers who also feel like
00:52:40
they're losing their way, but just can
00:52:42
you step into this role for for a few
00:52:44
months? And so again, it was home to
00:52:48
[laughter] to my wife and what do you
00:52:50
think of this? And she was almost as
00:52:51
shocked as I was. Um, but there's this
00:52:54
sort of overwhelming sense of I felt
00:52:57
obligation that we' had that damn good
00:53:00
career up until that point where I'd had
00:53:04
a lot of fun. I'd done the hard yards,
00:53:06
but but I'd had a lot of fun doing what
00:53:08
I'd done around the world. And [snorts]
00:53:10
I felt this sense of obligation given
00:53:12
he'd been unsuccessful in the
00:53:14
recruitment overseas. He didn't give it
00:53:16
to to a couple of my peers. Um, and so I
00:53:19
felt, well, I almost had no choice. I
00:53:22
felt this sense of obligation. So I
00:53:23
said, "Yeah, let's give it a go." So
00:53:26
that was August. I I think it was August
00:53:28
and it was probably before Christmas.
00:53:31
I took him aside and said, "So John, um,
00:53:34
you know, am I getting a CV ready for
00:53:36
you? Do we have an interview after
00:53:38
Christmas? Do or have you found someone
00:53:40
or when's this the recruitment process?"
00:53:43
And he sort of looked at me and said,
00:53:44
"What are you asking?" And I said,
00:53:47
"Well, I just need to know when when
00:53:49
you're into this." He said, "No, no, we
00:53:51
haven't started. I have no intention of
00:53:53
starting it." So, right, [laughter]
00:53:55
right. So, that was another bit of a
00:53:56
bolt that I had. Again, I maybe I second
00:53:59
guessed myself or I doubted myself, but
00:54:01
I just hadn't I hadn't ever thought that
00:54:04
that was the long-term uh uh thinking.
00:54:06
So, again, that was another conversation
00:54:08
at home and and here we are.
00:54:11
um not as easy as the first one I I
00:54:14
might say, but um in that relatively
00:54:17
short period of time, I felt that we'd
00:54:21
started to make some progress, you know,
00:54:23
that that I don't I don't want to sound
00:54:26
sound um um sound like I'm scaring
00:54:29
scaring anyone back at the time, but but
00:54:30
we were we we were we were in rough
00:54:32
shape
00:54:33
>> as as a cooperative,
00:54:35
>> and I [snorts] wouldn't say we were sort
00:54:36
of destined for for for the for the
00:54:38
exit, but if we didn't do some things
00:54:39
differently,
00:54:40
um you know it wasn't a bright future
00:54:42
for the cult but it was the way I felt
00:54:44
and and in a relatively short period of
00:54:46
time we'd started to make some decisions
00:54:47
and we'd broken the back of some of
00:54:48
those big decisions that we needed to do
00:54:50
and I felt like we got on in the right
00:54:53
place and so uh that was that was
00:54:55
probably one of the conversations where
00:54:58
um I was asking my wife more so than
00:55:00
agreeing with her and saying hey we've
00:55:03
got some stuff here can you give me a
00:55:05
chance at it and we'll give it a go for
00:55:07
a year or two and you know it's either
00:55:10
we're either on the right path for
00:55:11
success or it's going to crash and burn,
00:55:13
excuse me, crash and burn, which will be
00:55:15
no different from where we are sort of
00:55:16
today.
00:55:18
>> And so, uh, it wasn't wasn't as easy,
00:55:20
but it was like, yep, that's what you
00:55:21
want to do. Let's let's give it a crack.
00:55:23
And so, um, and unfortunately or
00:55:25
fortunately, depending on which way you
00:55:26
look at it, you know,
00:55:28
>> we had a sort of a 2-year-old son at
00:55:31
that point. So, it was that was not
00:55:33
easy. That was probably that was
00:55:34
probably one of the bigger decisions is
00:55:35
that you know you're going to forego a
00:55:37
heck of a lot in the next one two five
00:55:40
seven years um as a result and so
00:55:43
>> that was probably the biggest decision
00:55:44
that we collectively made there.
00:55:47
>> Yes. So I recorded a podcast last
00:55:48
weekend with um Rod Drury the founder of
00:55:50
Zero and his youngest daughter was born
00:55:53
the year that he started Zero and um
00:55:56
>> he he he was reflecting on his parenting
00:55:58
and he said he said I was a good dad but
00:56:00
I was never there.
00:56:01
>> Yeah. and
00:56:02
>> you can't you can't get the time back.
00:56:04
>> What does um yeah, what does an average
00:56:05
day look like for you?
00:56:07
>> Yeah, so look, when when I'm in New
00:56:09
Zealand or more specifically when I'm in
00:56:12
Oakuckland, um you know, I really uh try
00:56:15
hard to uh to drop him at the at the bus
00:56:18
stop. Uh so that gives us, you know, 5
00:56:20
minutes in the car, so it's not long,
00:56:22
but but there's there's a few minutes in
00:56:23
the morning where we chat. Uh and I'm
00:56:26
I'm trying to be home by 6:00. And so
00:56:28
that's a decent amount of time with him
00:56:30
and not my wife as well every night. So
00:56:32
I try to do that. There's obviously a
00:56:34
bit of work at night that comes and
00:56:35
goes. Um um but unfortunately I'm not in
00:56:38
Oakuckland as much as I'd like. So um
00:56:41
when I'm there, I like I like to be
00:56:43
there, but at the same time, you know,
00:56:45
I'm I'm 50 with a with a 12y old, not 30
00:56:48
with a 12-year-old. And so, um, you
00:56:51
know, when you you get off a plane at 5
00:56:53
in the morning and he wants to kick the
00:56:55
ball around, you know, you okay,
00:56:58
[laughter]
00:56:58
>> sure, sure, let's go. Um, you don't you
00:57:01
know, you got to say yes. You got to say
00:57:03
yes, but it but it's it's it's
00:57:04
difficult, you know, and so they're the
00:57:07
things that I struggle with the most is
00:57:08
that I'd love to give more time. Um
00:57:12
um and and again and and my wife, but
00:57:15
you know, you you know, it's uh one of
00:57:16
the the trade-offs that that ultimately
00:57:18
made, but at the same time, it's it's a
00:57:20
trade-off that we've made not forever as
00:57:22
well.
00:57:23
>> Do you have like a a specific morning
00:57:25
routine? What is your morning I know you
00:57:26
like running, eh?
00:57:27
>> Yeah, I I do like running. Um
00:57:29
>> I I heard um I heard that you you run
00:57:30
and then when whenever there's a hill,
00:57:32
you um you generally like make a phone
00:57:34
call.
00:57:34
>> Yeah, there's always walk up the hill
00:57:35
and do some business.
00:57:36
>> There's there's a bit of that actually.
00:57:38
Um, look, I do like running. In fact, I
00:57:40
run I run sort of most of my life. When
00:57:42
I say run, I mean I plot. I'm I'm no I'm
00:57:44
no athlete at at all. Uh, but I enjoy
00:57:47
it. That's a way I sort of clear clear
00:57:49
my head a little bit. Um, and and it's
00:57:52
usually uh there's usually a bit of
00:57:54
music or something on. It's not very
00:57:55
often I'll I'll do I'll do too many work
00:57:57
things. That said, you when there is a
00:58:00
hill, maybe there's an excuse to make a
00:58:01
phone call. Uh, so I do I do I do enjoy
00:58:03
a bit of that. That's not normally a
00:58:05
morning thing. that's normally sort of
00:58:06
sometimes through throughout the day and
00:58:08
it's not as regular as it once once was.
00:58:10
So, I'd like to sort of get back into
00:58:11
that a little bit, come come off the
00:58:12
back of a
00:58:13
>> of a of a couple of little knee injuries
00:58:15
last year, but so sort of recovering my
00:58:16
way back from that. But, uh, so I do
00:58:18
enjoy I do enjoy that. But, my morning
00:58:20
really is is get up, as I say, spend a
00:58:23
little bit of time with with a little
00:58:24
fella. Um there's always something
00:58:26
that's popped up overnight that might
00:58:27
need a couple of minutes as I'm walking
00:58:29
down the stairs or whatever just to keep
00:58:30
an eye on things, but but generally uh
00:58:33
spend a bit of time with the family and
00:58:34
then and then straight to the office and
00:58:36
and and add it by 8:00.
00:58:38
>> Is it hard to not spoil him?
00:58:41
>> It is actually.
00:58:42
>> Yeah. Now that that is and and again
00:58:45
knowing uh my background as I say not
00:58:48
that I knew it at the time not not
00:58:51
having much um you know and it instilled
00:58:54
I think some pretty good values in me.
00:58:55
I'd like to instill that in him, but
00:58:57
she's on the sucker for that stuff. And
00:58:58
it's just, you know, there's a a new
00:59:00
little gadget or something funny that I
00:59:02
see in the airport that's, you know,
00:59:04
it's and and my wife's [snorts] terrible
00:59:06
at, you know, she she's don't do this.
00:59:08
You know, I try not to, but um, you
00:59:11
know, it's hard. You know, I, you know,
00:59:14
one one son and and um,
00:59:17
as much enjoyment for me as it is him,
00:59:18
but I know it's not great in the long
00:59:20
term, so I need to watch that. Well,
00:59:22
again, you and I are similar age, and
00:59:23
the toys that we had when we were kids
00:59:24
were pretty shitty to be fair. You see
00:59:26
some of the advancements and the toys
00:59:29
now that are controlled by your phone or
00:59:30
whatever. It's amazing. It is.
00:59:32
>> So, the child in all of us, I think
00:59:34
>> I know to get those things. Are you
00:59:36
familiar with the term imposter
00:59:37
syndrome? Was that something for you um
00:59:40
in the early days? I I know you you'd
00:59:41
cut your teeth in this company. You'd
00:59:42
been there 18 years before you got the
00:59:43
CEO job, but are you sitting there some
00:59:45
days thinking, "Oh my god, I'm going to
00:59:47
be I'm going to be found out."
00:59:50
>> Yeah. Yeah.
00:59:51
Yeah, most days. [laughter]
00:59:54
No, not um
00:59:56
you know, without sounding arrogant,
00:59:58
less so now than I did.
00:59:59
>> Uh less so now than I did. And so um
01:00:03
while while I never shied away from if
01:00:06
someone asked me specifically, I I I
01:00:09
never fronted up to the fact that I
01:00:11
didn't go to university unless someone
01:00:12
asked me directly. I I just felt it was
01:00:15
how did you get that job? You didn't go
01:00:16
to university. Do you lie on your CV or
01:00:18
something? It was just something that I
01:00:19
felt, you know, you know, I felt like I
01:00:22
I didn't quite achieve what a lot of my
01:00:25
peers did. And so, how on earth did I
01:00:27
get to where I I did? As I say, that
01:00:29
sort of evolved a little bit of late.
01:00:31
And again, you know, again, I take
01:00:32
myself back to some of those those
01:00:34
managers um back when I was a sort of
01:00:36
middle manager that took me under their
01:00:37
wing and realized I didn't have that
01:00:39
realized it was a bit of an insecurity
01:00:40
that I probably had and uh and so I did
01:00:43
a lot of sort of extra mural stuff
01:00:44
through sort of, you know, Harvard and
01:00:46
and and SED and some of those things. So
01:00:48
th those things were helpful. Um but
01:00:51
that was an element I guess of of
01:00:53
imposter syndrome. But as I say, I've
01:00:54
sort of
01:00:56
>> I've got gotten through that a little
01:00:57
bit of late. [laughter]
01:00:58
>> It's funny that you should say that. I
01:00:59
had um Jason, do you know Jason Paris?
01:01:01
>> Yes, I do.
01:01:02
>> Yeah. I had him on the podcast and he
01:01:03
had the same sort of thing with his
01:01:05
relationship with being uh not having a
01:01:07
university education. Almost like a
01:01:09
sense of like a like a dirty little
01:01:10
secret or a bit of like a sense of shame
01:01:12
or something.
01:01:13
>> Well, I guess it's you know, we're of
01:01:15
that age. Um Jason's probably slightly
01:01:17
younger than me, but but but we're of
01:01:18
that age where um I think everyone in
01:01:22
the senior roles, excuse me, everyone in
01:01:23
the senior roles, you know, had degrees.
01:01:25
You know, you go back prior to that, it
01:01:26
was not, you know, you had older people
01:01:28
when I was growing up that didn't have
01:01:30
degrees. Then you came to to an era
01:01:32
where everyone of our sort of era had
01:01:34
degrees. And I think we're evolving now
01:01:35
to the other way where a degree is not
01:01:38
not not so as important as probably it
01:01:39
once was for, you know, it's more the
01:01:42
experience and the gig economy and those
01:01:43
sort of things. But I think we, you
01:01:45
know, the three of us, if we can put us
01:01:47
in that category, grew up in a stage
01:01:48
where that was mostly the the done
01:01:51
thing, I think. So, yeah, there was a
01:01:52
bit of, I wouldn't say a shame or
01:01:54
secret, but yeah, unless someone said to
01:01:56
me, what what school did you go to, you
01:01:59
know, um, you know, what what what
01:02:01
university, it was like I didn't go.
01:02:04
>> How have you changed as a leader in the
01:02:06
past seven years, do you think?
01:02:09
>> Um, you you learn to let go a bit. You
01:02:12
know, as I say, when you run an
01:02:13
organization of of our size and scale,
01:02:15
you you um you you have to be prepared
01:02:19
to understand the views of others and
01:02:21
and you know, when when there's a a
01:02:24
compelling case put forward, you know,
01:02:26
you might want to challenge and ask the
01:02:27
right questions, but you've also got to
01:02:28
trust your people who've come up and
01:02:30
done the right analysis on the way
01:02:31
through. Now, the buck stops with me, so
01:02:33
I'm not not blind to the fact that if
01:02:35
things go bad, um you know, from a
01:02:37
board's perspective or a shareholders
01:02:39
perspective, they're going to be looked
01:02:39
for me for Y. So, so I'm aware of that,
01:02:42
but you you know, relying on your people
01:02:44
more to to to do that. Um, you know, a
01:02:47
bit of bit of a cliche, I know, but but
01:02:50
the diversity of thought around
01:02:51
leadership table, it you know, that that
01:02:53
was not my mo growing up. You know, my
01:02:56
my my teams
01:02:58
my teams when I grew up were all just
01:02:59
clones of me. H hardworking um um get on
01:03:05
and and and get it done. you know, you
01:03:08
go back in history, probably blo if I
01:03:10
look at it,
01:03:12
>> um, where, you know, the more senior you
01:03:14
get, and as I say, it's a bit of a
01:03:15
cliche, but that diversity of thought
01:03:17
around a leadership table, it is so much
01:03:19
more powerful, uh, in in the long run.
01:03:22
It's harder at the time. I can I'll be
01:03:24
honest and say that's really hard
01:03:25
sometimes when you've got a whole bunch
01:03:27
of, you know, thoughts that come from a
01:03:30
different lens and trying to then say,
01:03:31
"Right, that's all great. Now, we're as
01:03:33
a leadership team, how we're going to
01:03:34
take that and move forward." uh not not
01:03:37
easy from that perspective. Um but
01:03:40
ultimately you get a better outcome. So
01:03:41
that's probably a bit that's really
01:03:43
grown in the last Yeah, I wouldn't say
01:03:44
just seven years, probably the last 10
01:03:46
10 years or so. Um
01:03:49
um your resilience despite maybe having
01:03:52
that, you know, for a long time, you
01:03:54
know, maybe that's grown as well. You
01:03:56
you um
01:03:57
>> you have to be, don't you?
01:03:58
>> Yeah, you have to be. you know, all
01:04:00
farmers have my email address and and
01:04:02
and a number of them have my have my
01:04:05
phone number and um and you know, they
01:04:09
own us, you know, so they they feel it's
01:04:11
their right and I guess it is their
01:04:13
right to to um to ask me or tell me
01:04:16
what's so
01:04:18
>> curious about the the tell you
01:04:19
component. Any stand out as um some of
01:04:22
the most savage correspondents or
01:04:24
conversations?
01:04:24
>> There is and I won't I won't name them.
01:04:26
Um but but there's there's also there's
01:04:28
an element of timing in this as well and
01:04:30
you can almost see when the the second
01:04:32
glass of whiskey might be getting poured
01:04:33
and like bing it's like right [laughter]
01:04:36
>> he's had another email after 9 years is
01:04:39
and and know knowing that and I say he
01:04:42
cuz there's a couple of people that come
01:04:42
to my mind and knowing that that he's up
01:04:45
at 4:30 to milk again it's like gee he's
01:04:47
doing it tough. Um
01:04:48
>> is there a recidivist?
01:04:50
>> Oh no there's one or two that that might
01:04:53
might have jumped out. That said,
01:04:54
they're the first also to come out with
01:04:55
a comments like you opened up with that,
01:04:57
hey, you're on the right track. So, you
01:04:59
know, the they have a crack at you when
01:05:01
it when and and ultimately when it's
01:05:03
due, but at the same time, they uh
01:05:05
they'll they'll they'll recognize that.
01:05:07
So, but but it's having the there's a
01:05:10
fine line here. I I find Dom a really
01:05:12
fine line actually of having this
01:05:15
resilience cuz I could look at that
01:05:16
email. In fact, you could see the name
01:05:18
pop up and delete it on the spot. It's
01:05:20
like why even bother? It's come in at
01:05:21
59. I know exactly what it's going to
01:05:23
say given the announcement that we came
01:05:24
out with 5 hours ago. Delete, move on.
01:05:29
But I think as soon as you do that,
01:05:31
you've lost touch. You've you've lost
01:05:34
touch with reality.
01:05:36
and and uh and again I'm not going to
01:05:38
compare
01:05:39
myself with with any others but but I've
01:05:42
seen that play out in in sort of
01:05:43
high-profile roles is that you you
01:05:45
become all all-incclusive
01:05:48
and then all of a sudden you become
01:05:52
um I know arrogant or you become the
01:05:54
boss and therefore I've got to this
01:05:55
point and therefore I'm not your view is
01:05:57
nothing to me and so uh and I always
01:06:01
catch myself saying I'm not doing that
01:06:02
and I always read it I still might
01:06:04
delete it Um, but I just want to make
01:06:07
sure am I not losing touch? If there's
01:06:10
some things that are coming through,
01:06:11
there's a theme coming through that I'm
01:06:13
not I'm not picking up either from my
01:06:15
team or myself. Um, you know, farmers
01:06:18
will tell it like it is. And so, um, I
01:06:21
find that really helpful to keep you
01:06:23
level because it be so easy to turn it
01:06:25
away and say, "Hey, I'm the boss. You've
01:06:27
appointed me in this role for a reason.
01:06:29
This is what the answer's going to be."
01:06:31
And I think as soon as I say or think
01:06:32
like that, you might as well hang up
01:06:34
your boots.
01:06:36
Yeah, it's that sense of arrogance, I
01:06:37
guess, when that when that creeps in.
01:06:39
>> But you see it. You see it though.
01:06:41
That's my point is you see it
01:06:42
>> being comfortable or cocky or
01:06:45
>> cocky. I don't I don't know what it is,
01:06:46
but you see it a lot. And I'm I'm only
01:06:49
partway through, but but the the
01:06:51
chairman's lounge book um um the Quantis
01:06:54
one is, you know, it's it's
01:06:56
>> it's quite scary when you read some of
01:06:58
the stuff and and how and again I don't
01:07:01
want to make um a judgment on on on him
01:07:04
directly, but um how he, you know,
01:07:08
seemed to evolve relatively quickly into
01:07:10
having all the answers and and being a
01:07:13
bit more of a dictator in the office.
01:07:14
Now again, it's only one views, one
01:07:15
person's view, but um you know, the day
01:07:19
that I get like that is the day that
01:07:21
that it's time to move on. And that's
01:07:23
where it comes to to my wife. She'll be
01:07:25
the first to tell me. I'm I'm sure comes
01:07:28
to my mates. Um who probably don't even
01:07:30
know what I do actually most of the
01:07:31
time. So So maybe they'll tell me, maybe
01:07:33
they won't. Um but then you then you
01:07:36
couple your close peers in your office,
01:07:37
you know, and and making sure those
01:07:39
people are there to,
01:07:42
>> you know, just pull you into line. um um
01:07:45
or or more importantly give you a slap,
01:07:47
>> you know, if you're really out of line.
01:07:48
So
01:07:48
>> Oh, that's cool. But you need to create
01:07:50
that culture where they where they know
01:07:52
they're comfortable to be brutally
01:07:53
honest with you.
01:07:54
>> Yeah.
01:07:55
>> Yeah. But but I think it comes through
01:07:57
time.
01:07:57
>> Yeah.
01:07:58
>> So, and actually it's one of the
01:08:00
questions that I get asked a lot is, you
01:08:01
know, how did you
01:08:03
>> and without sort of um talking too much
01:08:05
about the past, you know, how did you
01:08:06
change the culture and get everyone sort
01:08:08
of head in the right direction? And I
01:08:10
almost say again a little bit
01:08:11
flippantly. It was probably the easiest
01:08:12
job. And I say that because it was
01:08:15
always there. You know, we've been a
01:08:17
cooperative now for 152 years. Okay,
01:08:19
we've only been Fonta for for 25 odd.
01:08:21
But for for 150 years, we we're we're a
01:08:25
farmingbased organization who thinks
01:08:27
long, you know, long term. We think
01:08:29
think intergenerational. We think about
01:08:32
internationally about our customers and
01:08:33
our markets. We we're putting nutrition
01:08:35
in the mouths of vulnerable people. you
01:08:37
know, all those things build a culture
01:08:39
of what it's like to work in in Fonta.
01:08:41
[snorts] Um, may we may have gone a
01:08:44
little bit off pie decade or so ago for
01:08:47
me to then to be appointed in the role
01:08:49
was not hard to scratch the surface and
01:08:51
say, "Right, who's who's there?" And and
01:08:54
it was
01:08:55
this overwhelming sense of, "Hey, we've
01:08:57
got this. We we've got your back, Miles.
01:08:59
We're coming." You know, and and so I
01:09:01
say flippantly, it was easy because it
01:09:03
was always there. Now, you can't always
01:09:06
rely on that. you got to, you know, keep
01:09:07
building and, you know, things evolve
01:09:09
and those sort of things. But it's it's
01:09:11
one of the things that, uh, I, you know,
01:09:13
it's what drew me to the industry in
01:09:15
2000.
01:09:16
>> Um, and and and it's it's always been
01:09:19
there. It just maybe lost its way a
01:09:20
little bit.
01:09:21
>> Yeah. You you mentioned um the time
01:09:23
frame 150 years. Just a second ago, I've
01:09:25
got a quote from you here.
01:09:26
>> Uh, my ambition is to set Fonta up for
01:09:29
success for the next 150 years. Yeah.
01:09:31
Can you can you explain that? How does
01:09:33
that work when the world's changing so
01:09:34
fast? like 150 years ago would have been
01:09:36
what like 1875.
01:09:38
>> Yeah.
01:09:39
>> Yeah.
01:09:40
>> 150 years from now like Yeah.
01:09:41
>> Yeah. Well, it is it's a really
01:09:43
interesting question, but you know, I
01:09:45
was in Singapore last week and I went to
01:09:47
this this seminar with Bloomberg and of
01:09:50
course the the the talk of of the couple
01:09:52
of days was all around um the tar Trump
01:09:55
tariffs and Ukraine and Gazer and you
01:09:58
know all the things that are occupying
01:09:59
everyone's minds and they are they're
01:10:02
they're ugly. M
01:10:03
>> but I also think back to someone in my
01:10:06
job. Okay, we're a different
01:10:07
organization back in the day, but as a
01:10:10
dairy industry, someone led our
01:10:12
organization through World War I.
01:10:15
>> Someone led our organization through the
01:10:17
Great Depression. Someone led our
01:10:18
organization organizations through World
01:10:20
War II. So, yeah, these are big, ugly,
01:10:23
gnarly things, but we've survived you
01:10:27
arguably bigger things. don't want to
01:10:28
downplay the importance of what's going
01:10:30
on at the moment, but um and so I look
01:10:32
at that and go, you know, we just need
01:10:34
to be we need to be um nimble enough to
01:10:37
navigate our way through this stuff
01:10:39
>> because we do we need to be here in 150
01:10:41
years because it's not they're not
01:10:43
faceless shareholders that go on to
01:10:45
shies and press buy now or sell now. As
01:10:48
I say, these are families that are
01:10:51
second, third, fourth generation farms
01:10:53
that are handed down to children and
01:10:54
children and children and will have
01:10:57
their sights set on handing down to
01:10:58
their children and children and
01:10:59
children. And if there's some idiot that
01:11:02
he see that sets the wrong direction and
01:11:04
takes it off the rails and before you
01:11:06
know it, it's no longer an industry.
01:11:09
Yeah, I reckon I'd lose some sleep on
01:11:10
that. [laughter]
01:11:11
>> And so when I talk about 150 years, it's
01:11:13
it's because we're inter we've been
01:11:14
intergenerational to this point. we've
01:11:16
survived some really ugly things that
01:11:18
have gone on against us in the global
01:11:20
markets. Um, and it's our job to make
01:11:23
sure we're nimble enough to navigate
01:11:24
that whatever gets thrown at us.
01:11:27
[gasps]
01:11:28
>> Yeah, that must must be tricky though
01:11:30
cuz I've got no idea what you actually
01:11:31
do for for a job, but I'm guessing like
01:11:33
from your perspect there's there's
01:11:34
decisions you could make now that would
01:11:36
be popular and would look good for you
01:11:37
or look good on your LinkedIn page and
01:11:38
then there's um decisions that you make,
01:11:40
[clears throat]
01:11:41
>> excuse me, that aren't going to play out
01:11:42
too long after you're gone.
01:11:43
>> Yeah.
01:11:44
>> Um, yeah, that's got to be tricky. Yeah,
01:11:45
it's it's tricky, but again, you don't
01:11:47
you don't um
01:11:50
again back back to that Joe Ashton book,
01:11:52
you don't I don't think you go into it
01:11:53
on the basis of what your LinkedIn page
01:11:55
looks like or what you get paid or those
01:11:56
sort of things because if you did um
01:11:59
it's probably not the role for you.
01:12:01
There's probably jobs that give give
01:12:03
better salaries or or better cudos or
01:12:05
whatever it is if that's what you drive
01:12:06
you. Um, and so you you recognize that
01:12:10
you have to set it up for the long term
01:12:11
and and of course, you know, having a
01:12:13
governance structure, a board of
01:12:14
directors that has a vast majority of
01:12:17
farmers on there, they they they
01:12:19
absolutely think it in intergenerational
01:12:22
even if there was some rogue management
01:12:23
that decided not to. So that that that
01:12:26
that's an important element of of the
01:12:27
control that you have in play as well.
01:12:29
No, no. We you have to you have to think
01:12:31
long term, but but you know, things get
01:12:34
thrown at you that that you don't quite
01:12:35
expect, but you just, you know, making
01:12:37
sure that the the base is resilient
01:12:39
enough to manage that.
01:12:41
>> Uh, one of the big things in 2025 was um
01:12:44
the $4.2 billion deal um to sell
01:12:47
mainland and anchor. Um,
01:12:50
is is that the highest amount of money
01:12:52
you've ever talked about in one?
01:12:53
>> Yeah. No question. [laughter]
01:12:55
>> Yeah, it's eye watering, right?
01:12:57
>> It is. Well, you know that that it is,
01:13:00
but we talk of um
01:13:03
you know, we talk of 44.2 billion for
01:13:05
that part of the business, which is
01:13:06
which is important, but again,
01:13:09
you know, I oversee a collection of
01:13:11
about $60 billion of assets.
01:13:13
>> Mhm.
01:13:14
>> On farm,
01:13:15
>> you follow me? And so when we talk about
01:13:17
we're a cooperative and sorry we're
01:13:19
we're a corporate of of this size and
01:13:21
scale in reality I'm I'm I'm I'm helping
01:13:25
or supporting all these own individual
01:13:28
CEOs that run effectively $60 billion of
01:13:31
of capital. So so yes it's a hell of a
01:13:33
number. Don't get me wrong, but um the
01:13:36
the bigger number for me is is if I wake
01:13:39
up in 10 and 15 20 years time and I'm
01:13:41
I'm I'm sitting with my feet up
01:13:42
somewhere and that $60 billion is half
01:13:46
as worth half as what it is today
01:13:47
because of the decisions I made. That's
01:13:49
the thing that that that worries me more
01:13:51
u which is part of the decision why we
01:13:53
made to to to devest. I I truly believe
01:13:55
it's the right thing to do to set our
01:13:57
cooperative up for the long term.
01:14:00
>> Do do you sleep okay?
01:14:02
sometimes um generally.
01:14:05
>> Yeah. How do you like the It just seems
01:14:07
like it's um an unimaginable amount of
01:14:09
pressure and some really big decisions
01:14:11
that affect a lot of people.
01:14:12
>> Yeah. Um generally I do, but but not um
01:14:16
I wouldn't say it's universal. Um I'm
01:14:19
fortunate or unfortunate enough to spend
01:14:21
a lot of time uh international and so I
01:14:24
really take advantage of those those
01:14:26
12-hour flights and try and get get a
01:14:28
decent amount of sleep on the flights.
01:14:29
Um so yeah I mean but again it comes
01:14:32
back to that you know resilience and how
01:14:34
you sort of lean into it and it comes
01:14:36
with the territory but no I realize the
01:14:38
decisions that I make have have have
01:14:40
huge impacts not just for our own
01:14:42
shareholders our own people uh but but
01:14:44
for New Zealand as a whole and so that's
01:14:46
that's I'm acutely aware of that.
01:14:48
>> Uh you one thing I've read about you
01:14:50
your philosophy seems to revolve around
01:14:52
finding the good in people.
01:14:53
>> Yeah.
01:14:54
>> Um is that always possible?
01:14:57
Um,
01:14:58
>> what percentage of the time is it
01:14:59
possible?
01:15:01
>> Well, well, I think
01:15:03
again it sound it sound maybe sound a
01:15:05
bit bit weird, but I think there is good
01:15:07
in in everyone and and and I went um I
01:15:13
went on a on a to to a meeting or a tour
01:15:17
of of a couple of the prisons recently.
01:15:20
Um, don't ask me how I end up there, but
01:15:21
I did. I was on the right side of the
01:15:24
[laughter]
01:15:24
I was on the right side of it. But, um,
01:15:27
and just sitting there watching,
01:15:29
observing some of these people, they all
01:15:32
they all,
01:15:34
you know, they're all human beings at
01:15:36
the end of the day. And, you know, I'd
01:15:39
say a fair chunk of them have had a a
01:15:41
fairly rough upbringing to be in the
01:15:43
situation they're in now. But deep down,
01:15:45
all of them have got something in there
01:15:47
somewhere. And so when I when I I don't
01:15:50
know where you pick that up from, but I
01:15:51
do truly believe that there is good in
01:15:53
in everyone somewhere.
01:15:55
Uh it's just it's just not that obvious
01:15:58
in most cases. And when you when you
01:16:00
walk around a prison and saw some of the
01:16:02
the the sites there,
01:16:04
>> sometimes you have to look a bit harder.
01:16:06
>> But but I did I spent I spent some time
01:16:07
talking to some individuals and you
01:16:09
know,
01:16:11
how are you in here? You know, and they
01:16:12
were very open and transparent around
01:16:14
why they're in there and some of the bad
01:16:16
decisions they make. But the fact
01:16:17
they're open and having a conversation
01:16:19
now I was reminded very quickly on the
01:16:21
way out that you know you know he's a
01:16:24
manipulator. He probably just wants to
01:16:26
tell you that so you believe him or
01:16:27
whatever and that's fine. But I felt
01:16:28
there's always something in there when
01:16:30
they when they say some of those things
01:16:32
as well. So
01:16:33
>> maybe that's the optimist in me at the
01:16:34
same time. I don't know
01:16:36
>> what what were you doing in a in a
01:16:37
>> Yeah, I said I said I said not to ask
01:16:39
but um um
01:16:42
there there is there is a long bow to to
01:16:44
to a work question here. you know, we in
01:16:46
in rural New Zealand, uh we um you know,
01:16:50
we we don't always find it easy to
01:16:52
employ people. You know, it's not um you
01:16:55
know, I think about 12,000 of employees
01:16:57
of ours are in are in rural New Zealand
01:17:00
and um and it's not always always easy
01:17:02
to find people. So I thought there might
01:17:03
be an opportunity and then still
01:17:05
thinking about that whether you know
01:17:06
[snorts] some of those lower risk um
01:17:09
inmates uh that that you know they need
01:17:12
a new start in life and uh we may have
01:17:14
some sort of lower skill jobs they can
01:17:16
get themselves into and and and maybe
01:17:18
forge themselves a new pathway. So that
01:17:20
was the thinking and and is I'm still
01:17:21
openminded about that.
01:17:23
>> Well funny you should say that I had a
01:17:25
guest on the podcast earlier this year
01:17:26
called Ben Padawa. Uh I think it was a
01:17:29
finalist for one of the one of the
01:17:30
farmers of the year.
01:17:31
>> I know I know exactly. Yeah.
01:17:33
>> Terrible upbringing, manslaughter charge
01:17:35
at 17. Correct.
01:17:36
>> Um got into farming and um I for what
01:17:39
the prison is, one of the central North
01:17:40
Island ones and farming farming has
01:17:41
changed his life.
01:17:42
>> Yeah. Yeah. So so a number of farms a
01:17:45
number of prisons around the country
01:17:46
have have farms on the back and dairy
01:17:47
farms
01:17:48
>> and so that was part of it, the dairy
01:17:51
farm, but it was more more sort of, you
01:17:52
know, warehousing or or whatever it may
01:17:54
be. But yeah, no, he's he's quite
01:17:56
inspirational and and uh you know, if
01:17:59
there's if there's even one or two
01:18:01
prisoners pick up and and see what what
01:18:03
he's done with his life
01:18:04
>> uh as a result of learning something
01:18:06
new, you know, that that's a great new
01:18:07
story.
01:18:08
>> Yeah. Also inspirational was the the the
01:18:11
farmers that took him on after his um
01:18:13
incarceration cuz he had a couple of
01:18:14
missteps along the way and um there were
01:18:17
there were, you know, people involved
01:18:18
that just didn't give up on him and uh
01:18:20
>> saw in him what he was yet to see in
01:18:22
himself, which is really cool. and and
01:18:24
and that you know that takes courage on
01:18:26
on behalf of those and often there's
01:18:28
there's families involved and so you
01:18:29
know husband and wife doing the farming
01:18:31
and they got young kids and then they're
01:18:33
taking on someone that's got a
01:18:34
>> a checkered pass you know you take your
01:18:36
head off to them and and so so good on
01:18:38
them
01:18:38
>> well it's best for all of us as a
01:18:40
functioning society if these people um
01:18:42
get out and stay out
01:18:43
>> 100 100%
01:18:44
>> yeah how long do you give the job you've
01:18:45
been doing it seven years now
01:18:47
>> seven years and and it's it's a question
01:18:48
that comes up a lot and and you know I
01:18:50
say I say flippantly but again with an
01:18:53
element of um truth to it. Ask my
01:18:56
chairman or my wife. You know, as
01:18:59
[snorts] I say, I say it flippantly.
01:19:00
When when the when the chair chair or
01:19:02
the board think my time's up, uh they
01:19:04
they'll tell me. Uh and that I'm fully
01:19:07
respectful of that.
01:19:08
>> Uh and at the same time, my wife says,
01:19:10
"Right, it's time time to to re
01:19:12
reorientate yourself back towards the
01:19:13
family more." Um I I'll do that as well.
01:19:16
At this point in time, I'm still
01:19:17
enjoying it. I've got I've still got a
01:19:18
lot to offer, I think. Um [snorts]
01:19:21
and um and we've, you know, we've still
01:19:23
got a lot to do.
01:19:24
>> When it's done, what will you miss the
01:19:26
most and the least?
01:19:28
>> Uh again, uh who who knows? Because you
01:19:30
don't know what you don't know when
01:19:31
you've been doing this for so long and
01:19:33
and you you sort of run day dayto day on
01:19:36
on the same thing. Um
01:19:40
but I don't I couldn't just stop, you
01:19:42
know, if my chairman rang me on the way
01:19:44
out of here and said, you know, thanks,
01:19:46
but but you know, you might as well stay
01:19:47
home this afternoon.
01:19:49
you know, I probably I probably sleep
01:19:51
for a couple of days, but but I wouldn't
01:19:52
I wouldn't um I couldn't sit there
01:19:54
going, "What? That that was great. I'm
01:19:56
I'm relaxing now and by myself a
01:19:58
surfboard or something." I just don't
01:19:59
think it's in me. I I'd need to keep
01:20:01
myself
01:20:02
>> uh mentally uh stimulated. Um and you
01:20:06
know, I've got my son and family to keep
01:20:08
me, you know, physically stimulated, but
01:20:11
but in terms of I'd need to do
01:20:12
something. So, who knows what that looks
01:20:14
like. Um but again, I don't know what
01:20:16
you don't know. I don't know what that
01:20:17
looks like at this point in time.
01:20:18
>> It's going to be a big challenge for you
01:20:20
because you don't go from a CEO to a
01:20:22
leiser job in the organization, do you?
01:20:23
So once once once you step down from
01:20:25
this job, you're done with
01:20:26
>> this job that's been over half your life
01:20:28
now.
01:20:29
>> And whether you know it or not, it's
01:20:31
probably a huge part of your identity.
01:20:33
>> Yes. I No, I'm I'm conscious of that. Um
01:20:38
um yeah, I
01:20:41
yeah, I mean I I've more recently um
01:20:45
been appointed to the Hellberg Trust uh
01:20:47
board and so um Hellburg Foundation
01:20:50
board. So that's that's given me
01:20:52
something a bit different to think
01:20:53
about. Um won't say it's going to um you
01:20:57
know keep me up at 3:00 in the morning
01:20:58
worrying about stuff and those sort of
01:21:00
things, but but um that that'll give me
01:21:01
something else to to to put my mind
01:21:03
into.
01:21:04
>> Um yeah. and and you know, my wife sort
01:21:08
of runs most of the the the call it the
01:21:10
home office if you like. There's there's
01:21:11
a lot that goes on in our house with
01:21:13
with different things that we we've got
01:21:14
on the go. So, um I'd actually quite
01:21:17
enjoy getting, you know, supporting her
01:21:19
more. Um and getting my hands dirty a
01:21:21
bit more on some of the stuff that I
01:21:23
know just happens and the number of
01:21:25
documents she had me sign last night
01:21:27
because it's tax return and all those
01:21:29
sort of things, you know, maybe I need
01:21:30
to sort of put more effort into into
01:21:32
being a bit more involved in some of
01:21:33
that stuff. So yeah, it is it is my
01:21:35
identity. I get that. Uh but but I don't
01:21:38
think any shortage of things that'll
01:21:39
keep me occupied at that right time.
01:21:41
>> It sounds like it's a great team you got
01:21:42
going on. Yeah. Yeah. You must be I mean
01:21:45
yeah to to come from
01:21:47
>> I forget what the exact rates are but if
01:21:49
you're from um like a broken home
01:21:50
yourself like dramatically increases the
01:21:53
risk of you know your your own marriage
01:21:54
failing. And um
01:21:56
>> you to get a marriage that's over year
01:21:57
20 now I think that's exceptional.
01:21:59
>> Yeah. Yeah. It's but interesting and and
01:22:02
I said earlier that that I never felt
01:22:03
like I grew up in a broken home.
01:22:05
>> Yeah.
01:22:05
>> Um but you know my wife and I have been
01:22:08
together as you say been married for 22
01:22:09
but we've been together for a lot longer
01:22:11
than that actually. Um and and you know
01:22:14
she's got she's got a boring family.
01:22:15
She's got a mother and a father and a
01:22:17
brother and a sister and and and um and
01:22:20
and you know I sort of look at that in
01:22:22
I've always looked at that in awe.
01:22:24
>> Aspirational.
01:22:25
>> Yeah. Aspirational. But but not not not
01:22:28
in so far as disappointed from where I'd
01:22:30
come from cuz I say that didn't bother
01:22:32
me. But I've looked at that like, "Oh,
01:22:33
that's nice."
01:22:34
>> And you know, they're in their 70s and
01:22:36
they holding hands and going off for a
01:22:38
holiday together. I was like, "Oh,
01:22:39
that's pretty cool.
01:22:40
>> I'd like to do that." You know, so there
01:22:42
some things like that that I uh
01:22:44
>> that is aspirational, I guess, is your
01:22:46
point. So yeah, it's nice to have a nice
01:22:47
connection now, but also to see that
01:22:50
future is quite nice, too.
01:22:51
>> Yeah. It's like a template. If if your
01:22:53
son wrote a performance review, what
01:22:55
would be on the needs to improve list?
01:22:57
>> Oh, um,
01:22:59
well, he'd start with sport and he'd
01:23:01
have a crack at me with with, you know,
01:23:03
football or something or tennis or golf
01:23:06
golf swing or something like that.
01:23:07
>> You're going easy on him though, right?
01:23:09
>> Yeah. Um, so he so he so he'd have he'd
01:23:11
have a go at me that I need to work
01:23:13
harder on that. Um,
01:23:15
he he is starting to say more, you know,
01:23:18
like like why can't I, you know, he goes
01:23:20
to school camp tomorrow. um you know why
01:23:23
can't you come to school camp and you
01:23:25
know I did I did try this hard this year
01:23:26
very hard actually to see if if the
01:23:28
timing did work but unfortunately it
01:23:29
didn't but you know I'd love to go on a
01:23:31
couple of those things so he'd probably
01:23:32
have a have a crack at me on on some of
01:23:34
those things um as I say it's not it's
01:23:37
not a um um you I'm not trading one off
01:23:41
for the other but but um there are some
01:23:45
some benefits that come with with you
01:23:48
know the role that I have um which
01:23:51
doesn't outweigh the downside of losing
01:23:53
time with the family. I'm not trying to
01:23:55
compare those two.
01:23:56
>> Um but he hasn't he hasn't he doesn't
01:23:58
get that at all.
01:24:00
>> You know, my wife to a point gets it um
01:24:02
that we can enjoy when we do when we do
01:24:04
have family time, we do enjoy family
01:24:06
time and it's maybe it's a nice holiday
01:24:08
or some of those things and my wife
01:24:10
really gets that. He doesn't get that.
01:24:11
He doesn't get that that the you know
01:24:13
the sacrifice you make comes with a nice
01:24:15
salary and therefore we can do some nice
01:24:17
things. he sort of has taken that for
01:24:19
granted a little bit. Um, and so, you
01:24:22
know, he's only 12, so I think over time
01:24:24
that'll he'll get that.
01:24:26
>> Oh, there's always an element of the
01:24:27
grass is greener or you want what you
01:24:29
don't have. Um, h has your definition of
01:24:32
success changed over the years and if
01:24:33
so, how?
01:24:36
>> Um, yeah, it has. And so again, it's
01:24:39
probably that that cliche where um you
01:24:42
know, success for the organization and
01:24:44
and those sort of things was was the
01:24:46
ultimate goal. Um and while farmers may
01:24:50
not like to hear me say this, you know,
01:24:51
success for my family is the ultimate
01:24:53
goal. Uh which which ultimately, you
01:24:55
know, comes with health and and and
01:24:57
longevity and those sort of things. So I
01:24:59
I probably would have never thought like
01:25:00
that in the past. And maybe and not that
01:25:02
it not that I work was more important
01:25:05
than family. That's not what I'm saying.
01:25:06
And there's probably an element of uh
01:25:08
you take that piece for granted a bit
01:25:10
more and therefore I've got to get up.
01:25:12
I've got to go and work hard and we've
01:25:14
got to go and nail this objective
01:25:16
whatever I'm working on. Um and then
01:25:19
we'll come back and let's spend time
01:25:20
with the family. I think that now you
01:25:22
realize the older you get that that you
01:25:25
know those things um you know the family
01:25:28
and the whole thing come is is the most
01:25:30
important. Um, and actually when I look
01:25:32
back, you know, over my career, I think
01:25:37
that thing has probably been the number
01:25:39
one reason I've been successful
01:25:41
>> is that the stable family life and the
01:25:45
support that my wife's given me to
01:25:47
enable us to take these adventures and
01:25:50
let's go and do these things. And she's
01:25:51
been she's been up for it at the same
01:25:52
time. And so, um, it's just just
01:25:56
reorientating to make sure that I I'm
01:25:57
conscious of the fact that that's the
01:25:59
most important and the rest will follow.
01:26:02
>> I I've noticed, um, you like you're very
01:26:04
very careful about what you say because
01:26:05
you don't want your words to be to be
01:26:07
minced and I fully understand that. It's
01:26:08
such a high pressure job. Would you
01:26:10
rather um say something that's going to
01:26:12
put you on the wrong side with farmers
01:26:14
or or your wife? [laughter]
01:26:17
>> Um, yeah, that's a really good question.
01:26:19
That's a really good question.
01:26:21
>> You don't even have to answer that.
01:26:22
Don't answer it. [gasps]
01:26:23
There's no
01:26:24
>> No, no, but I'm I'm not I'm not going to
01:26:27
answer it, but but I'm but I'm thinking
01:26:29
it in the context of
01:26:31
>> I'm not I'm not scared of either. Put it
01:26:33
that way. [laughter]
01:26:35
Um
01:26:37
um but but I I'll I'll think I'll always
01:26:40
do what is what I believe is the right
01:26:42
thing for the long term. Now, if that
01:26:44
means saying things to piss off a
01:26:46
farmer, but it's the right thing for the
01:26:48
long term,
01:26:49
>> I'm I'm courageous enough to do that.
01:26:51
Um, and I'm trying to think of an
01:26:53
example where I'd piss my wife off
01:26:55
because it's the right thing to do for
01:26:56
the long term. It doesn't sort of work
01:26:57
like that. But I think you know what I'm
01:26:58
saying. I know you think you know what
01:27:00
I'm saying. There's something in there
01:27:01
that [laughter] that you know we we'll
01:27:03
lean in and have the tough conversations
01:27:04
collectively here and I as as needed.
01:27:07
>> Yeah. What's um what's a perfect day off
01:27:09
for you?
01:27:10
>> Perfect day off.
01:27:11
>> Yeah.
01:27:12
>> Uh we've we've recently managed to to
01:27:15
pick up a a place an hour or so north of
01:27:18
here. Um and and it is uh it's been been
01:27:22
wonderful actually. Um while the phone's
01:27:26
always not far away and there's always
01:27:27
something there something about just
01:27:28
being at a different location changes
01:27:31
the changes the uh the environment. So
01:27:34
um a day up at the at the beach is is is
01:27:37
really nice.
01:27:38
>> Uh we we've been getting a couple of
01:27:40
refurbishments done in the last couple
01:27:41
of months. We haven't been up there
01:27:42
recently but um this weekend first
01:27:45
weekend for a while. So uh that that is
01:27:47
that is probably the per the perfect day
01:27:49
off. Um
01:27:52
again it's
01:27:54
uh that's personally if I brought my
01:27:58
wife into it would be uh you know us
01:28:02
doing it together with maybe a nice meal
01:28:04
with some friends thrown in.
01:28:06
>> Uh I'm an introvert so I could probably
01:28:08
hold the friends for a little bit more
01:28:09
than she would. And if my son was in
01:28:11
there he'd say no that's not good
01:28:12
enough. we got to go out and really kick
01:28:14
a ball around or or hit the tennis ball
01:28:16
or go to the beach and and not just sit
01:28:17
around. So there's what what I think is
01:28:19
a perfect day versus what my wife and I
01:28:21
versus what the family is. And so
01:28:23
they're slightly different on all three
01:28:24
of them.
01:28:24
>> Yeah.
01:28:25
>> Um and so that's the compromise piece
01:28:26
that comes in.
01:28:27
>> And how do you hope your son sees you as
01:28:29
a man?
01:28:30
>> Uh I'd like to think uh caring.
01:28:34
>> Um
01:28:35
you know, you can get a bit short
01:28:37
sometimes when you you don't sleep and
01:28:39
you're jet-lagged and those sort of
01:28:40
things. Um, so I'd like to think I I'm
01:28:42
he sees me as caring despite sometimes
01:28:44
being a bit firm bit firm with him. Um,
01:28:50
>> yeah, that's probably the main the main
01:28:51
one. Yeah. Um, I think the rest sort of
01:28:55
just molds them behind it, but but yeah,
01:28:57
I think caring as well. [snorts]
01:29:00
>> Are you very emotional at all?
01:29:03
>> Not really. No.
01:29:04
>> No. Can you remember the last time you
01:29:06
cried?
01:29:07
Um, I'm just trying to remember the name
01:29:10
of the movie after a glass of wine on
01:29:11
the way back from Singapore the other
01:29:12
day. But, um, it's it's
01:29:14
>> Oh my god, I'm exactly the same. Movies
01:29:16
at altitude. E, give me anything with a
01:29:18
dog and there you go.
01:29:20
>> And yeah, a couple of penos.
01:29:22
>> Um, yeah, there there there is. And I
01:29:24
can't even remember the name of it now.
01:29:25
Halfway through the night, but uh, you
01:29:27
know that. But is that emotional? I I
01:29:29
don't know. But but there's often
01:29:30
something like that that'll uh that'll
01:29:32
that'll get me going. Um
01:29:35
but but in terms of outside of that it's
01:29:37
it's it's yeah it's rare in fact almost
01:29:40
not not at all if I can say that. Um
01:29:43
>> you know certainly certainly you know
01:29:45
get a a lump in my throat sometimes when
01:29:48
something's not quite right or whatever
01:29:49
but but no [clears throat] it's it's
01:29:51
pretty rare I think.
01:29:52
>> You can take the boy out of Christ
01:29:54
Church. Isn't [laughter] that the same?
01:29:55
Um what what are you most afraid of?
01:29:59
[snorts]
01:29:59
>> Um yeah it's it's a good question. Um
01:30:05
yeah I I don't know may maybe may may
01:30:08
maybe failure but not failure in a
01:30:11
personal sense is that you know the
01:30:13
responsibility I have uh it's not lost
01:30:16
on me at all but if that was to crash
01:30:18
and burn at some point that you know I'd
01:30:20
be afraid of that of of not not the
01:30:23
legacy that I' I wouldn't be leaving or
01:30:25
that I would leave as a result. It's
01:30:27
it's the disappointment that I've
01:30:29
created for these people that their
01:30:31
whole lives are invested in.
01:30:33
>> And and again come I come back to that
01:30:35
co-op piece for me is is is such an
01:30:38
important element is that you know if
01:30:39
you if you you
01:30:43
have some shares or whatever you're a
01:30:44
high street investor it's it's depending
01:30:47
on how much you've got you know you you
01:30:48
it's it's around the edges and if the
01:30:50
company goes up or down you just ride
01:30:52
with it and maybe over time it sort of
01:30:54
evens itself out.
01:30:56
Um, by and large a farmers are 100% of
01:31:00
their income is derived from the land,
01:31:03
the cows and the decisions that that me
01:31:06
and the team make. And that's um yeah,
01:31:09
that's a heck of a responsibility. So
01:31:11
that that's the bit that worries me that
01:31:13
that you know
01:31:16
decisions don't work out as we planned
01:31:18
and and things you know don't always do
01:31:20
that and and then how disappoint them
01:31:23
ultimately for the long term. Do you
01:31:25
have any regrets, professional or
01:31:27
personal?
01:31:29
>> Oh, lots. Lot lots of not not so much
01:31:32
not so much uh personal. Um
01:31:35
uh maybe a personal I've never been a
01:31:38
real family person. So I'd say that. So,
01:31:41
um, you know, I enjoyed spending time
01:31:43
with my mother, but, um,
01:31:46
you know, I'm not I'm not the person to
01:31:47
be sending out invites to come over on
01:31:49
Christmas Day and 30 people turning up
01:31:51
and, you know, it's just like we'll just
01:31:53
take it as it comes and, you know, if we
01:31:55
catch up, we catch up. And if you're
01:31:57
busy, I'm busy. That's fine. We'll,
01:31:58
>> you know, my number, I know your number.
01:32:00
So maybe if if you know I see see some I
01:32:04
was I was fortunate or unfortunate
01:32:06
enough depending on how you look at it
01:32:07
to to be at Jim Bulier's funeral um a
01:32:09
couple of weeks back um um mostly on the
01:32:13
back of I'm a friend of of one of his
01:32:15
sons but just to see you know the nine
01:32:17
children
01:32:19
um and and 18 grandchildren and just
01:32:22
that cohesive I was like yeah that's
01:32:24
that's pretty cool and I don't think
01:32:26
we'll ever have that
01:32:27
>> um and certainly not with one son anyway
01:32:29
but but you I will never have that. So,
01:32:30
is that a is it a regret? I wouldn't say
01:32:32
it's a regret, but it's just something I
01:32:33
look at and go, there is that's pretty
01:32:35
cool for Jim to be sitting there. I know
01:32:37
last Christmas, I'm going to guess. And
01:32:39
he would have had a house full of 40
01:32:40
people and I'm sitting there just
01:32:42
watching, observing, enjoying time with
01:32:45
each and every one of them, you know.
01:32:46
That's that that was pretty cool.
01:32:47
>> Um,
01:32:48
>> it would be nice. Even to me, I wouldn't
01:32:50
have a have a rowdy, hustling house.
01:32:52
>> Yeah. But but you got, you know, again,
01:32:54
as an introvert, you got your bedroom at
01:32:56
the end. You can close the door in if
01:32:57
you need to. Um, and from a work
01:33:00
perspective, I don't have any any any
01:33:02
regrets that that you I'm going to, you
01:33:04
know, write in my in my book. But, um,
01:33:06
but you know, every day, you know, you
01:33:08
the number of decisions you have that
01:33:10
come across your desk, no matter how big
01:33:11
or small, every day you like, should I
01:33:13
would have
01:33:14
>> if I had have taken more time or less
01:33:16
time. Normally, there's a time piece in
01:33:18
here. You either overthink it or you
01:33:19
underthink it. That's that's generally
01:33:21
how I if I go back and look at some of
01:33:23
the decisions you make and why it's not
01:33:25
as good as it could have been. It's
01:33:26
usually a time piece.
01:33:28
But most of the decisions um or or the
01:33:31
decisions where you sort of have the
01:33:33
most regret are around people actually I
01:33:35
think is that you you
01:33:37
>> you didn't move fast enough often. And
01:33:40
and that's not in a negative sense. We
01:33:41
didn't I didn't move them on. It's
01:33:42
that's not what I'm saying. It's not you
01:33:44
didn't bring them in fast enough. You
01:33:45
didn't promote them fast enough. You
01:33:46
didn't give them enough development. You
01:33:48
didn't give them enough feedback or
01:33:50
didn't make enough time for them.
01:33:52
>> Uh or yeah, you you didn't move them on
01:33:54
fast enough when things weren't working
01:33:56
quite quite so well. So a lot of the
01:33:58
decisions a lot of regrets if I think
01:34:00
back there's [snorts] a people elevant
01:34:01
to it.
01:34:03
>> And what about flaws? What are you still
01:34:05
working on as a man?
01:34:07
>> Well th those those regrets I'm I'm
01:34:10
conscious of that and and you know I've
01:34:13
got a you know very very experienced
01:34:15
leadership team but there's um but they
01:34:18
still need some support. You know
01:34:19
everyone needs everyone everyone needs
01:34:21
some support at some point. And so, um,
01:34:24
you can get too tied up being busy doing
01:34:26
your own thing without giving enough
01:34:28
time for your people. And so, I'm I'm
01:34:29
I'm trying to give a bit more to to
01:34:32
those that that need it. Um, but even
01:34:35
even those that say they don't need it,
01:34:37
but maybe giving them a bit more support
01:34:38
because even though they say they don't
01:34:40
need a need support, often just someone
01:34:42
to to to chew the ear off, you know.
01:34:46
>> This has been a fun conversation today.
01:34:48
>> Yeah. Not it's not certainly what I had
01:34:49
in my notes that I thought about last
01:34:51
night. Yeah. What do you I notic you
01:34:52
you've got like a briefing sheet there
01:34:54
like um interview notes or something.
01:34:55
What what sort of um briefing notes do
01:34:57
you get?
01:34:58
>> Um well they're usually quite
01:35:00
comprehensive and certainly you asked
01:35:01
earlier about what happens when you go
01:35:02
to Wellington um because you need to be
01:35:04
prepared for all of it and a lot of
01:35:06
those are are quite technical in in
01:35:08
nature. So that that's not the briefing
01:35:10
that they've given me here.
01:35:12
>> Uh it was more around some of the the
01:35:14
things you've done previously and maybe
01:35:16
have a listen and and which I did do. So
01:35:18
yeah. Well, from from my perspective,
01:35:20
I've I've really enjoyed it. Like
01:35:21
there's um some uh podcasts that stand
01:35:23
out like um I mentioned Rod Drury
01:35:25
recently uh from from uh a very small
01:35:28
house in Teridale in Hawks Bay, uh Sir
01:35:31
John Key from State House in in Christ
01:35:34
Church,
01:35:34
>> uh much like yourself. And I find these
01:35:36
stories most inspiring because it shows
01:35:38
um that anything's possible.
01:35:40
>> Anything's possible regardless of where
01:35:41
you start from. And that's really cool.
01:35:43
Are you proud of yourself?
01:35:45
>> Yeah, I am. But I think that's more
01:35:47
that's probably come more recently when
01:35:48
you know again what was it was it
01:35:50
Tiffany in your first thing you read um
01:35:53
you know she didn't have to say that.
01:35:55
Was it her name? I think it was
01:35:57
>> it was Yeah.
01:35:57
>> She didn't have to say that. And so when
01:36:00
you do get a few of those I think okay
01:36:01
I'm I should acknowledge I should
01:36:04
acknowledge that that maybe I've done
01:36:06
done a few things. Okay. And the numbers
01:36:07
sort of speak for themselves and um and
01:36:10
no one's throwing stuff at me down the
01:36:12
street or I'm getting the odd microphone
01:36:13
put under my nose. But but um and so so
01:36:16
there's an element of yeah maybe I am
01:36:17
maybe I'm proud but um but but at the
01:36:21
same time grounded and you know I I'll
01:36:23
go home tonight and there'll be my
01:36:25
12-year-old son who has no interest in
01:36:28
what I did today and will give me a hard
01:36:30
time because he's off to school camp
01:36:31
tomorrow and I haven't got his shoes out
01:36:33
ready or some some rubbish that it's my
01:36:35
fault for not doing and so that brings
01:36:37
it all back home. You know [laughter]
01:36:39
>> you're copying it at work, you're
01:36:40
copying it at home. It's like the the
01:36:42
car ride is the only safe space.
01:36:44
>> Yeah. Well, yeah. Yeah. As I talked
01:36:46
about earlier, those long flights
01:36:47
sometimes they're quite nice.
01:36:48
>> Hey, Miles Harold, this has been so
01:36:50
good, mate.
01:36:50
>> My pleasure.
01:36:51
>> Really appreciate it.
01:36:51
>> Good stuff. Thanks, Tom.
01:36:59
[music]

Podspun Insights

In this captivating episode of the Dom Harvey podcast, listeners are treated to a rare glimpse into the life and mind of Miles Harurl, CEO of Fonta, New Zealand's largest company. This marks Miles' first-ever podcast appearance, and he dives deep into his personal journey, from a challenging childhood in Christchurch to leading a major corporation. The conversation is peppered with humor and candid reflections as Miles discusses everything from his upbringing—filled with resilience and resourcefulness—to the pressures of his high-stakes role in the dairy industry.

As the discussion unfolds, Miles shares anecdotes about his early days, the challenges of leadership, and the importance of understanding the cooperative nature of Fonta, which is owned by thousands of farming families. He reflects on the weight of responsibility that comes with his position, especially when it comes to making decisions that affect the livelihoods of farmers across New Zealand.

The episode is not just about business; it’s also about family, values, and the lessons learned along the way. Miles opens up about his relationship with his wife and son, the balance between work and family life, and the aspirations he holds for the future. With a light-hearted tone and genuine insights, this episode is a must-listen for anyone interested in leadership, resilience, and the human side of corporate life.

Badges

This episode stands out for the following:

  • 90
    Most heartwarming
  • 90
    Best performance
  • 85
    Most inspiring
  • 85
    Best overall

Episode Highlights

  • The Center of Performance
    Miles discusses the significance of performance in New Zealand, highlighting top athletes and their achievements.
    “Oh god, you’re here. Come on. This is the center of performance.”
    @ 00m 37s
    February 15, 2026
  • Understanding the Cooperative
    Miles explains the unique structure of Fonta as a cooperative, emphasizing its role in supporting farmers.
    “It’s not about the business that we have here in Oakland...”
    @ 09m 48s
    February 15, 2026
  • Resilience from Mother
    He attributes his leadership style to the resilience he learned from his mother.
    “I think resilience. Yeah.”
    @ 20m 51s
    February 15, 2026
  • Unexpected Career Path
    He discusses how he never imagined becoming a CEO, reflecting on his school days.
    “Disbelief.”
    @ 29m 22s
    February 15, 2026
  • A Humorous Job Offer Story
    A friend jokingly claims he got the job first, leading to a comical misunderstanding.
    “No, no, that was me, idiot. I was kidding you.”
    @ 34m 00s
    February 15, 2026
  • Life in Germany
    The speaker reflects on their time living in Germany, appreciating the culture and people.
    “Holistically, the job, the location, the people in Germany were wonderful.”
    @ 39m 42s
    February 15, 2026
  • Taking on Leadership
    Faced with a leadership vacuum, he felt an obligation to step up as CEO.
    “I felt this sense of obligation.”
    @ 52m 57s
    February 15, 2026
  • Imposter Syndrome
    He reflects on feelings of inadequacy despite years of experience in the company.
    “Yeah, most days.”
    @ 59m 51s
    February 15, 2026
  • Setting Up for the Future
    The ambition to ensure Fonta's success for the next 150 years is a driving force.
    “My ambition is to set Fonta up for success for the next 150 years.”
    @ 01h 09m 29s
    February 15, 2026
  • Finding Good in People
    A belief that everyone has potential, even those with troubled pasts.
    “There is good in everyone.”
    @ 01h 15m 07s
    February 15, 2026
  • The Importance of Family
    Success for my family is the ultimate goal, reflecting a shift in priorities.
    “Success for my family is the ultimate goal.”
    @ 01h 24m 53s
    February 15, 2026
  • Admiring Family Connections
    He reflects on the beauty of a cohesive family life he witnessed at a funeral.
    “That’s pretty cool for Jim to be sitting there.”
    @ 01h 32m 24s
    February 15, 2026

Episode Quotes

Key Moments

  • Performance Center00:37
  • Cooperative Structure09:48
  • Mother's Resilience20:51
  • Career Adventure31:41
  • Job Offer Confusion34:00
  • Imposter Syndrome59:51
  • Long-term Vision1:09:29
  • Career Reflections1:24:50

Words per Minute Over Time

Vibes Breakdown

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