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The Business of Humor

May 09, 2014 / 18:55

This episode features Adam Grant interviewing authors AJ Jacobs and Peter McGraw about the role of humor in the workplace. They discuss how humor can enhance leadership, creativity, and communication within organizations.

AJ Jacobs, known for his humorous books, shares insights on how humor relates to business success. He emphasizes the importance of creativity and taking risks, using examples from his own life experiments.

Peter McGraw, co-author of The Humor Code, explains how humor can help leaders manage difficult situations and foster change. He highlights the need for a safe environment to encourage humor in the workplace.

The conversation touches on the differences in humor between genders and the challenges of using humor to address power dynamics in business. Jacobs recounts his experience with radical honesty and its impact on personal relationships.

Overall, the episode blends humor with practical advice for applying comedic principles to improve workplace dynamics and leadership effectiveness.

TL;DR

AJ Jacobs and Peter McGraw discuss humor's impact on leadership and workplace dynamics, sharing personal experiences and practical advice.

Episode

18:55
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I'm Adam Grant here at knowledge at
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Wharton with two authors who specialize
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in a topic that matters a lot at work
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but we don't discuss enough humor we'll
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start with AJ Jacobs the author of four
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best-selling books all very funny all
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based on life as an experiment the
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know-it-all reading the encyclopedia for
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the entire thing start to finish then
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thinking about what would happen if I
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followed the literal word of the Bible
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in the year of living biblically then my
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life is an experiment actually
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Reinventing everything based on George
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Washington and most recently asking
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could I drop dead healthy how do I
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reinvent my body along with my mind and
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spirit AJ welcome thank you for having
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me how do you think about becoming funny
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at work what makes a leader
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humorist well as my co- interviewee will
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tell us that you know analyzing humor
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can be terribly unfunny but that said I
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will I will say that I think a lot of
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the humorous thinking that has parallels
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to the way we should be thinking in
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business it has a lot to do with
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creativity taking disparate ideas and
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mashing them together which I think is a
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way to get great businesses uh I I was
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trying to think of an example I didn't
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think of a great one but Chipotle you
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know they took fast food and healthy
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food and mashed it together and they got
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this super business so which is the same
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idea as humor taking two things uh
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you've got things like humor is hard you
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know you've got to come up with a
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hundred ideas before you get one or two
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that really work and I think that's a
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crucial lesson for entrepreneurs you
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know uh and there's I read him as you
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know I read the encyclopedia so there
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are dozens of examples of this you know
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Chester Carlson who invented the Xerox
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machine he pitched it to like 43
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companies before someone uh accepted it
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I was just listening to a radio show
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about E Cummings who uh who in one of
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his books he thanked he acknowledged all
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the Publishers the 15 Publishers who had
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rejected his manuscript before which
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seemed a little petty to me to be honest
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but I thought he was supposed to be such
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a joyful person uh but anyway that uh
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that's another lesson so taking ideas
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and and working hard and and there are
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plenty of other parallels well I'd love
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to pick up on those in a moment let's
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turn it over to Peter mcra who's our
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other author today with Joel Warner has
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written a book called The Humor code
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which will Deb fittingly on April 1st
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it's about a global search for what
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makes things funny across the world
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Peter talk to us a little bit about what
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makes leaders or business people funny
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from your perspective so this is clearly
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a difficult topic so I I definitely have
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had people tell me this is too too hard
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to study you should stick to easier
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subjects but yet as you think about it
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humor is this really important thing
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whether it be at home or at work and
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there seems to be some good evidence
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that funny leaders humorous leaders are
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going to be more successful at least
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within certain tasks so uh so take the
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CEO for example the CEO doesn't
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necessarily need to be humorous but
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there are certain roles that having a
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good sense of humor is going to be
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useful so for instance someone who has
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to deal with shareholders so how do you
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appease shareholders how do you present
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the good and bad news in a meeting in a
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way that not only is just aoid being
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mind-numbingly boring but also might
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ease the sting of a little bit of sort
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of unsteady news along the way or how
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leaders have to push forth change in
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organizations so this is maybe at the
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very top or a mid-level manager people
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are really reluctant to make change the
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losses out outweigh the gains and having
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a sense of humor being able to make fun
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joke about tease people's
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reluctance to move forward can be a
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really valuable skill and then I think
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some of it is is just an orientation
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this idea
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that business is
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competition and at times you're going
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need to
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critique your competition whether it be
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an advert usually in advertising and so
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having a sense of humor and having that
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kind of Orientation May open companies
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up to Innovative marketing
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Communications ones that can Pepsi
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taking on coke Audi taking on BMW and
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back and forth so these are a number of
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ways that the process of generating
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humor might actually be useful in the
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workplace I want to dig into that
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process in a little more depth now and
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let's turn the question to both of you
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what can we actually learn about how to
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become funny from the way that you wrote
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your books because in a way you've gone
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to some pretty extreme lengths to expose
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yourself to strange experiences that
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ultimately generate humor do leaders
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have to do that to actually live their
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life as an experiment to go to countries
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where people are not comfortable with
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the brand of humor that you're about to
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bring and start pitching it and see what
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happens or to do standup comedy as a
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professor wearing a sweater vest is is
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that the key to becoming funny well I
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wouldn't recommend like for instance
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when I uh live by the year U live by the
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Bible I had this huge beard like this
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topiary and people would avoid me on the
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streets so not necessarily a great way
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to go about business but I would say the
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idea of taking things to the extreme
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that sometimes can be very helpful in
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coming up with business ideas uh so for
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instance one of my first articles like
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10 years ago in this genre uh I had read
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Tom fredman's book about the World is
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Flat about Outsourcing and I loved the
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idea but I was sort of a solo
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practitioner a writer living at home I
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was like how can I do this myself so I
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outsourced my life I hired a team of
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people in Bangalore India to do
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everything for me so they answered my
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phone and they answered my email they
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argued with my wife for me did they take
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naps for
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you I wish they did did they did worry
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for me I had all these worries I said
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you worry about them and I felt a lot
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better but uh but anyway that's taking
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something and pushing it to the extreme
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I think is a great way to generate ideas
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now you don't want to necessarily uh you
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want to pull back from that extreme but
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as a way of brainstorming ideas take a
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phenomenon push it to the edge and see
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where it goes and then from that uh new
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ideas will Bloom Peter you're now back
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from the extreme yes is it worth it
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totally worth it yeah so we uh Joel and
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I went to Tanzania to investigate a
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laughter epidemic that allegedly
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happened in the 1960s who went to Japan
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to try to figure out these crazy game
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shows and we even spent time in the West
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Bank in um in a what many people
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consider a really dark place in a place
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that wouldn't be very funny and yet we
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found lots of hilarity in Palestine and
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one of the things that I think uh is a
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useful Insight when it comes to humor
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is that it it actually arises from
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potentially negative things uh there's a
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Mark Twain quote that I think is very
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nice he said that the secret source of
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humor is not Joy it's sorrow there is no
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humor in heaven because Heaven's this
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perfect place it's a wonderful place to
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be but there's just not many things to
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laugh at and so my tip is to look for
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the things that are wrong that are am
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miss what we call violations in the
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world and see sees on those seize on
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those
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moments and find a way to make them okay
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acceptable or safe and so there's this
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delicate dance and it's why humor is
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this this really appealing skill you got
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to find what's wrong a violation and
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make it okay make it benign so you have
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to have a safe space you have to create
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kind of a safe space you have to create
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a a culture in which it's sort of okay
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to fail because if it's not okay to fail
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then that's going to inhibit these risks
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how do you stay on that tight RPP
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without falling off so you you want to
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point out something that's wrong but yet
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make it acceptable you call these benign
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violations in the book how do you know
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when you're not falling off one side or
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the other that it's either too much of a
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violation or perhaps not enough I guess
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a lawsuit I guess that's sort of when
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you realize you've gone over the Ed but
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yeah it certainly is a tight rope uh uh
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but your whole book is about that the
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idea of of taking something offensive
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and something inoffensive sort of mixing
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them together and finding just that
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right and it is a skill it is a skill
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and and yeah humor in business I think
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can be very dangerous I mean just look
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at the office you know with Steve Carell
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and uh that is an example of a boss who
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really wants to be funny and it's just
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sad so don't try too hard for me it
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should be organic and it should just be
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um uh I for me using humor is is a good
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way to just come up with ideas like I
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don't I don't necessarily think of
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myself as a humorist even I just try to
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be creative and come up with ideas and
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and some of them just by their nature of
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being disjointed and un and unexpected
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and surprising that they're going to
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hopefully be funny but I don't go into
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it saying all right I am going to this
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is going to be
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hilarious I um I Echo what AJ says there
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are a few things that I think you can do
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to maximize your chance to be funny and
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minimize the potential impact so one is
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take aim at yourself so so the the
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target of the joke matters a lot and so
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wherever possible the the the humor
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should be inclusive right something that
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we can all laugh about together and as a
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manager making fun of yourself is a
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great way to to get things rolling and
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that's actually a trick that we learned
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in Los Angeles when we were hanging out
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with all these stand-ups when a stand-up
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comedian gets on stage he or he he or
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she excuse me usually makes fun of the
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thing that's just peculiar about thems
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so when I um when I got back on stage
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again at the end of the book to prove
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that we've learned something my first
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joke was I spend a lot of time with
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Comedians and I learned you need to get
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a laugh right away hence the sweater
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vest and so so wherever wherever
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possible keep it inclusive stay away
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from that list of things that your HR
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man manager will send you an email about
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and be quick to apologize I think that
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people are really willing to forgive if
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someone's attempt at comedy was
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heartfelt was meant to be positive but
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somehow failed I like to say this is
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what happens when a humor researcher
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tries to be
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funny yeah and I guess that's a risk
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that some of us are more willing to take
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than others
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yes now when when you think about humor
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one of the questions that comes up a lot
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has to do with gender sort of a hot
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button issue what do both the the data
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say as well as the experience say about
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how men and women are funny in different
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ways well I'll tell you I uh I
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interviewed Tina Fay uh for Esquire WR
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for Esquire sometimes and you might have
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to edit this
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part but I thought she had an excellent
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point she said what's the difference
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between men and women comedians she said
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uh that the male writers on the sitcom
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uh had a jar where they would pee they
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would they were too lazy to go to the
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bathroom and women would never do that
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but other than that there was not a big
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difference thought that was a good
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answer a little bit of a Dodge so I'm
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gonna take that and do a little Dodge
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but you as a scientist tell us what what
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is this what is the data on on men
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versus women yeah so I think what people
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like to argue is that men are funnier
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than women and if you ask them to make a
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case for it they'll point to
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professional comedy and I think that's a
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a felicious argument and that would be
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like saying that men are better at
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medicine just because there's more male
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doctors and no one really believes
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that the literature on regular everyday
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people outside this system that seems to
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prop men Up and Hold women back is that
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men and women are more alike than
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different in both their production and
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their appreciation of humor and actually
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for the humor code uh we ran a study
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with a couple of my classes where we
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entered them into joke competition so
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the students submitted jokes and they
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indicated whether they were male or
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female and then I read the jokes alowed
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in class and had all the students rate
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them on how funny they were but also how
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offensive they were and what we found
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was that men were slightly but not
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statistically significantly funnier than
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the
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women you couldn't make a case that the
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men were funnier than the women
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especially with the man reading the the
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male jokes exactly stepping the deck in
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the men's favor thank you for
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identifying that compound couldn't have
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wi so um but what was interesting was
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the offensiveness ratings there women
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won that is the men's jokes went too far
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so they they succeeded a little bit more
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but they also failed a lot more and so
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what you often see as a difference might
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just be a cultural difference in terms
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of people's willingness to express
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publicly these displays of Comedy but
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the literature really is very clear the
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ladies are just as funny as as the
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gentleman and in better taste apparently
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too usually excellent so another Dynamic
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that a lot of people think about when
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they try to take humor into the
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workplace is how do you direct it upward
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can you make fun of your boss and if so
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how that is a great question uh have you
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got your bonus yet that
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year let's assume the answer is yes then
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what do you
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[Laughter]
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do well you know I there is a long
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history of of Comedy speaking truth to
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power so if you think about the
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trickster The
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Joker um so we spent time in in the
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Amazon with Patch Adams probably the
00:14:10
most famous clown today and uh he said
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that the The Joker was the only person
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who could tell the king he was an
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and I think that that can be
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true you see this often times with
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political satire and so on where where
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humor used to get attention and to sort
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of ease the critique
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and uh I think that that that takes some
00:14:32
skill and it takes knowing that your
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boss is going to be a willing butt of a
00:14:38
joke and I think also who the audience
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there who else might be laughing about
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that
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situation what I often encourage people
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to do is not to joke about their
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grievances to their boss um but rather
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to use humor to complain so I have a
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project in the humor research lab on
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humorous complaining and the great
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benefit of humorous
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complaining one problem with complaining
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to try to change someone else's behavior
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and using humor to do so is you might
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tell the person this is not really a
00:15:10
problem because of humor's association
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with non-serious situations and so in
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terms of coping with bad situations
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humor seems to be very good in terms of
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drawing attention to the the problems in
00:15:21
the world seems to be very good but if
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you want to write some wrong you might
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want to complain about it in a serious
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way well pick up then on the theme of
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speaking truth to power with humor AJ
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you once interviewed a man who lives his
00:15:34
life by radical honesty where he just
00:15:37
tells the truth all the time saying
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exactly what he thinks to everyone he
00:15:40
meets and you experimented with this yes
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how does it work well as you say it's
00:15:44
called radical honesty and the idea is
00:15:46
that there's literally no filter between
00:15:49
your brain and your mouth so whatever is
00:15:51
on your mind comes out so this is a very
00:15:55
dangerous way to live because he thinks
00:15:57
like if you have a crush on your wife's
00:15:59
sister you should tell your wife and
00:16:01
tell her sister and I'm like really so I
00:16:03
did I tried this and wait a minute how
00:16:05
about not having a crush on your wife's
00:16:06
sister to begin with that is uh that's
00:16:09
an excellent point uh but uh but he he I
00:16:14
tried it and you know it was probably
00:16:16
the hardest month of my life harder than
00:16:18
living by the Bible harder than living
00:16:20
by the Bible because yeah you know we
00:16:22
lie all the time you don't you can't
00:16:24
imagine I probably lied like eight times
00:16:26
during this
00:16:27
interview uh but I will say so I just
00:16:30
very quickly the worst part was when we
00:16:32
were in a uh restaurant with my wife and
00:16:35
uh we ran into a friend of hers from
00:16:37
college and the they said oh we should
00:16:39
all get together and have a have a play
00:16:41
date with our kids and I said what was
00:16:44
on my mind I said well you seem very
00:16:46
nice but I have enough friends already I
00:16:48
don't I don't really want to ever see
00:16:50
you again and it was just horrible like
00:16:52
I felt terrible my wife was stormed out
00:16:55
so not recommend but I will say this uh
00:16:59
and that is I believe in trans a a
00:17:02
sustainable radical honesty like I do
00:17:05
think it taught me to be more honest
00:17:08
especially in a positive way for
00:17:10
instance like uh mentors you know we
00:17:13
don't often call them up and tell them
00:17:15
how much we well maybe you because
00:17:17
you've got like 8,000 uh mentees
00:17:20
proteges because you know you help all
00:17:22
these people but uh but most of us uh I
00:17:25
I don't call my mentors enough and say
00:17:27
thank you for all you've done you meant
00:17:29
a lot to me uh and especially as a man
00:17:31
you're not supposed to express that in
00:17:33
much emotion but this experiment taught
00:17:36
me how valuable that can be both to them
00:17:38
and to me so I do believe in positive
00:17:41
radical H honesty like if you have
00:17:43
something positive to say you should
00:17:45
just spill it out there don't don't hold
00:17:47
back as long as you don't have one of
00:17:49
those dangerous brains that would lead
00:17:51
you to want to say things that other
00:17:52
people don't want to hear that's right I
00:17:54
think that that's a great note to wrap
00:17:56
up on if you if you are uh if you're
00:17:58
thinking that having a crush on your
00:18:00
wife's sister is positive then yes that
00:18:03
is I'm talking about that's a fear in a
00:18:06
in a business situation where someone
00:18:08
helped you out yes then you should say
00:18:10
thank you that was that meant a lot to
00:18:12
me well thanks to to both of you for
00:18:14
joining us I think it's very rare to sit
00:18:16
down with one author let alone to who
00:18:18
have the ability to both make me think
00:18:20
and make me laugh on the same page and I
00:18:23
think it's it's really wonderful to have
00:18:24
a chance to both learn about humor and
00:18:26
experience it through the writing that
00:18:27
you both do and can't to continue
00:18:29
reading thank you you too thank you
00:18:38
[Music]

Badges

This episode stands out for the following:

  • 75
    Best concept / idea
  • 70
    Best writing
  • 70
    Most creative
  • 65
    Best overall

Episode Highlights

  • The Importance of Humor at Work
    Humor can enhance creativity and leadership effectiveness in business settings.
    “Humorous leaders are more successful at certain tasks.”
    @ 03m 02s
    May 09, 2014
  • Humor and Gender Differences
    Exploring how men and women express humor differently in various contexts.
    “The literature is clear: ladies are just as funny as gentlemen.”
    @ 13m 27s
    May 09, 2014
  • Radical Honesty Experiment
    AJ Jacobs shares his experience with radical honesty and its impact on relationships.
    “It was probably the hardest month of my life.”
    @ 16m 16s
    May 09, 2014

Episode Quotes

  • My life is an experiment, actually.
    The Business of Humor
  • The secret source of humor is not joy, it's sorrow.
    The Business of Humor
  • If you have something positive to say, spill it out there.
    The Business of Humor

Key Moments

  • Life as an Experiment00:30
  • Humor in Business03:02
  • Gender and Humor13:27
  • Radical Honesty16:16

Words per Minute Over Time

Vibes Breakdown

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