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A View from Above: Jack Harrington, VP command & control systems, Raytheon Network Centric Systems

May 01, 2009 / 13:15

This episode covers Raytheon's defense strategies, command and control systems, cybersecurity, and international market growth. The discussion features insights on modernization budgets, talent acquisition, and the impact of U.S. administrations on defense.

The guest discusses Raytheon's focus on command and control systems and the importance of modernization in defense budgets. They mention specific programs like the Zumwalt and FCS, highlighting the need for efficiency in a challenging budget environment.

International growth is emphasized, particularly in regions like Brazil and the Middle East, where defense spending remains strong. The guest notes the importance of understanding different cultures and communication styles when engaging in international business.

The conversation also touches on cybersecurity threats and the need for innovation in counter-IED technologies. The guest stresses the importance of mission assurance and the company's commitment to delivering reliable defense solutions.

Finally, the episode addresses the challenges of software security in defense systems, emphasizing the need for secure software development practices to protect against vulnerabilities and cyber threats.

TL;DR

Raytheon discusses defense strategies, modernization, cybersecurity, and international market growth in this episode.

Episode

13:15
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well raytheon is a 23 billion dollar
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defense company all around the world and
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you know we clearly are a leader in many
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areas of mission systems and we really
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are not one of the platform guys i think
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that's what makes a big difference there
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and
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i run the command and control systems
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product line that is part of
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the network centric systems
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you know it's very interesting we've
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been moving the last several years
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really out more into
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one modernization so fcs is a big part
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of my my portfolio as well as the
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zumwalt tdg program so as you look at
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the modernization budgets and what may
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happen there compared with reset
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recap as the army the navy the air force
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are all looking at due to the war and
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the equipment that's worn out where they
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go there'll be trade-offs that have to
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be made there so we're constantly from a
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strategy standpoint looking in that
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in addition we've been growing
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internationally quite a bit into
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adjacent
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core markets for command control as well
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as adjacent markets for security
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homeland security command and control in
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those areas
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we we feel strongly that our core you
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know is strong
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we have to continue to be more agile i
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think as a business so that we can
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offset and look at how the budgets are
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being crunched you know if you look at
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europe many of those countries have
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severe budget constraints so some of the
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international
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we're looking at how we may may offset
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those that but really focus in some of
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the key areas brazil's still going to
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have money the middle east still going
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to have money saudi arabia
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some of the other areas so
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well i think everyone feels the crunch
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one so we have to look very much at how
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do we get more efficient we're very
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process execution oriented company we
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use six sigma lean processes to
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consistently improve the way we do
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things
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consistently improve productivity
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especially on the software and on the
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manufacturing sides of things you know
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how do we streamline so we've been
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kicking off a number of initiatives
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across the board
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to bring those costs down shortened
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timelines especially on our
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fixed price
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areas we're looking at our our new
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business resources and how we allocate
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and chase work very very carefully so
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that we're sure we're investing it
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wisely and
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you know my experience has been
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at larger organizations there's always
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plenty of
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fat let's call it that you can find and
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seek out if you're looking to slim down
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and so we are being very aggressive in
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looking at that
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but we also need to be
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careful about our talent acquisition and
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make sure that we can take advantage
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of what's happening in many of the other
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markets that may have extreme talented
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engineers and leaders and
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strategic thinkers to be able to bring
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those into
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our organization i think this is the
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right time for this industry to take
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advantage of
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acquiring talent that's out there across
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other industries that can come in and
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help us grow
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very interesting question we've been
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meeting with various consultants various
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advisers that
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since before the elections that actually
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represented
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the thoughts of what a clinton
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administration might look like what am
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you know
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mccain administration might look like
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and what an obama administration and i
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think
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what we've all kind of seen is
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president obama you know leading into
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the elections didn't speak a whole lot
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about the dod challenges ahead he spoke
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a lot about the war
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spoke a lot about you know looking at
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some of the big programs and those
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things but they really didn't spend a
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lot of time
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understanding the challenges that lie
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ahead i think for dod and for the
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industry and so now we're starting to
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see
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the continuity with secretary gates is a
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very positive thing for the industry
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and i think you know when you look at it
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it's going to be very interesting i
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think right now we all have
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sort of our our glass that we're looking
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at and trying to speculate where things
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are going to go but clearly health care
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issues that the president has laid out
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in terms of i.t and automation and those
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things so we see opportunities there i
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actually have a health care business
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the ship program we do a lot within the
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medicaid
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managing medicaid for the various states
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we do it in dc and looking at another
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area so that ship program as it grows we
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look at how we can take advantage of
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that
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the threats around the world are serious
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especially in the cyber world so we see
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a lot of opportunities especially in how
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do you do command and control within a
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cyber environment how do you share
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information about network attacks how do
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you apply that to protecting the
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critical infrastructures
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not just in the networks but everything
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today is becoming more and more
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networked
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i don't know about you but i'm always
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home worried my computer starts to lock
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up or get slow what bot is on my
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computer what's happening am i being
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hacked and
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and those kinds of things so
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you know i see a lot of opportunity in
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the areas where the president's come out
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in this administration and seeing
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particularly in our business it may be a
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shift from our core but it's certainly
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right up our alley of our capabilities
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that we can provide
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you know it's a challenge certainly we
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are a technology company we have you
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know our engineers and i say that all
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the time i've been with raytheon now two
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and a half years and it's an engineering
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company we definitely are innovators we
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have some of the best technologies
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across the board and we invest a lot of
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money in those technologies and
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and in innovating those but
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it's really fostering that creative
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thinking that strategic thinking
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i think sometimes that can become
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a challenge in
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a large defense company where you're
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always focused on earned value
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management you know integrated uh
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product development you know processes
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you know all very process-oriented six
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sigma how do we you know get in and
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follow and ensure that we deliver on
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time on schedule and under cost
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and those are all
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attributes that are wonderful because we
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have to provide that capability to the
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warfighter but at the same time we've
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got to unlock that creative thinking of
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our engineers we've got to have
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technologists that we're investing in to
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go off and do the big thinking i mean
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there's an area that we've been working
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on the last several years
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is in the counter ied i mean if you look
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at what's happening to
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uh these great young men and women
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across the board that are that are out
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there fighting for our freedom and for
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the freedom of others
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it's it's it's really awful to see the
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injuries to see the death to see what's
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happening in those and as there's a
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threat of ieds coming even into this
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country or into other areas of more
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civilian life we have to we feel that
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there's a lot of technology and
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innovation that we raytheon 72 000
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strong
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as an innovative company can bring to
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bear and so we're investing a lot of
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money in those areas working with
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government organizations
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that invest in innovation darpa and
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jaedo and across the board so
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it's an interesting balance i think what
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we try to do is get some of those folks
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off to the side where they're not
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necessarily so tightly coupled and
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constrained by our processes and get
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them to think outside the box and come
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up with the great ideas
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i think it varies
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across the board but we are definitely
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not a
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a low end
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you know
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lowest cost provider we definitely come
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in we are very much mission assurance
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our brand is
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raytheon it will work the first time
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every time when you turn it on it's
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guaranteed and assured that it's going
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to win regardless of the mission and
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that's something our ceo has pushed down
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throughout the organization we have
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mission assurance
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awards for our folks on a regular basis
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and it's something we feel very
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seriously about because
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you know when a soldier's out there
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putting their
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life on the line that they deserve to
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have
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equipment to have capabilities that
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works every single time and the first
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time so that's something we very much
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focus on quality mission assurance
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you know cost schedule best value if you
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will and it's something that we do
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differently than our competitors
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in the top five
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are we're not a platform provider so
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we're not out trying to sell airplanes
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or vehicles or ships we're providing the
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core
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mission equipment the electronics the
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software the command and control the
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communications all of those pieces that
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make the mission work and make it work
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from end to end sensor to shooter from
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whatever those capabilities are that you
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need for the mission so that's really
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our differentiation there is regardless
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of it we're not trying to sell a
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particular ship or a particular platform
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it's the capabilities of the sensors of
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the electronics of the command control
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i would have to say culture number one
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you know if you look at the
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international
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landscape and for
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those of us including me who grew up in
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this country
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and have grown up in the aerospace
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industry primarily domestic focused with
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some ancillary international sales
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and increasingly focusing in that area
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it's learning the cultures it's learning
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the pace of the cultures know we talk
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about low context versus high context
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cultures and you know when you go over
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season you meet with some of the people
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from
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saudi arabia from india from you know
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various other cultures
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they don't get right down to business
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right away so understanding those
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nuances where we come in and right away
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we start wanting to sell them our
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capabilities or our our you know
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products and technologies but
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understanding that we've got to get to
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know them first we've got to build that
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relationship and so that's a challenge i
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think communication you know languages
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when people make commitments what does
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that mean
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understanding work-life balance may be
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different across those cultures and then
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time
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you know that we have international
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businesses where we have pieces in paris
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and pieces in california that's a nine
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hour time delta when you're having a
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meeting
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someone's getting up very early and
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someone's staying up very late so just
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the logistics of it and keeping those
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people aligned and how you align you
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know just given the time challenges and
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deltas so
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i think as you move forward the good
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news is
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it gives you more diversity you know in
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the portfolio it gives you more
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opportunity to grow and it gives
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individuals who want to grow
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personally outside of
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our
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or sort of u.s culture but understand
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the rest of the world in the bigger
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scope tremendous opportunities and i
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personally
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really love those and getting overseas
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and meeting new people and learning new
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cultures and most importantly eating
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great food
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that is one of the markets that we've
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done several strategic acquisitions in
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the last year
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we've acquired companies with expertise
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in very much discovering vulnerabilities
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in software
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and
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going in and doing analysis of software
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and we've put processes in place
00:11:29
that enable very similar to the
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capability maturity model for
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integration cmmi but how do you build
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software
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in a secure fashion how are you
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from
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you know upfront design and analysis
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throughout ensure that that software
00:11:46
doesn't have malware in it doesn't have
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uh viruses etc and so having ways to do
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that ensuring that engineers aren't just
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out on the web i mean the open source
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push is an exciting push in being able
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to reuse software but you have to know
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where that software came from you have
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to be able to ensure
00:12:05
that this that it is secure and that it
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isn't loaded
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with you know with malware or with
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viruses or with software that's going to
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be trying to steal our technologies or
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disrupt things that we deliver to our
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customers most importantly
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so we take it very seriously we're
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building the capability from within to
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first insure as part of our mission
00:12:25
assurance
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that our products and technologies
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are
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assured from an information security
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information insurance perspective and
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then bringing that to our customers how
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can we help them in addition protect
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their networks protect their equipment
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and do those things so it's it's an area
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of growth obviously for everyone in the
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industry cyber
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is clearly a growth area we all see
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and and so there's challenges you have
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to both defend internally protect
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and ensure that our processes
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you know deliver products that don't
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have security
00:12:59
flaws and
00:13:00
and exposures there so
00:13:03
for more business news and analysis from
00:13:05
knowledge at wharton please visit
00:13:06
knowledge.wharton.upenn.edu

Episode Highlights

  • Mission Assurance at Raytheon
    Raytheon emphasizes the importance of delivering reliable equipment for soldiers in the field.
    “They deserve to have equipment that works every single time.”
    @ 08m 13s
    May 01, 2009
  • Innovation in Cybersecurity
    Raytheon is focusing on cybersecurity, ensuring their products are secure from vulnerabilities.
    “Cyber is clearly a growth area we all see.”
    @ 12m 44s
    May 01, 2009

Episode Quotes

  • It's really awful to see the injuries, to see the death.
    A View from Above: Jack Harrington, VP command & control systems, Raytheon Network Centric Systems

Key Moments

  • Mission Assurance08:13
  • International Business Challenges10:40
  • Cybersecurity Growth12:44

Words per Minute Over Time

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