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Tommy Hilfiger: 2010 Wharton Retail Conference

March 17, 2010 / 03:57

This episode discusses the importance of maintaining brand identity, lessons learned from economic challenges, and the evolution of marketing strategies. Key topics include premium versus luxury branding, consumer loyalty, and product development.

The conversation features insights from Fred Gearing, the Global CEO of Tommy Hilfiger, who emphasizes the significance of consistency in brand messaging and staying true to consumer needs. He shares experiences from his tenure in the fashion industry, highlighting the pitfalls of chasing trends.

Additionally, the episode touches on the challenges of innovation in product design, stressing that practical and affordable merchandise resonates more with consumers than overly complex designs. The host reflects on the brand's journey and aspirations for future growth.

Overall, the episode provides a clear perspective on the fashion industry and the balance between creativity and market demands.

TL;DR

Fred Gearing discusses brand consistency, consumer loyalty, and the balance between innovation and practicality in fashion.

Episode

3:57
00:00:03
[Music]
00:00:17
over this last
00:00:19
economic disaster we held our position
00:00:23
which is premium not
00:00:26
luxury premium affordable accessible
00:00:31
aspirational cool American classic and
00:00:34
we've not veered from that position and
00:00:37
we've learned a lot of lessons along the
00:00:39
way some of the lessons are not to chase
00:00:42
Trends not to over Supply the
00:00:45
demand watch the business part of the
00:00:47
business all the time while still being
00:00:51
creative from a product standpoint from
00:00:54
a marketing standpoint always build a
00:00:57
better mous trp always Zig while your
00:01:01
competition is zagging listen to
00:01:04
yourself and be loyal to the consumer
00:01:08
would I like to be a luxury brand
00:01:11
absolutely I think looking at Louis
00:01:13
Vuitton and
00:01:15
Gucci which is uh the brand uh Mr desle
00:01:20
built with uh an incredible Talent Tom
00:01:23
Ford or rebuilt in an amazing way I mean
00:01:27
I think every designer and every person
00:01:30
in this business looks at those brands
00:01:32
with
00:01:33
awe but I've really been forced to deal
00:01:37
with reality throughout my life with the
00:01:41
bankruptcy and the learning experiences
00:01:44
and I have focused on being an
00:01:46
affordable premium designer brand which
00:01:51
during this economic slide has served us
00:01:54
very well and the lesson in that also is
00:01:58
to stay on course
00:02:00
and we have an amazing CEO by the name
00:02:03
of Fred gearing who had been running the
00:02:07
Tommy Hilfiger Europe business for 15
00:02:09
years before he became Global CEO and
00:02:12
his philosophy was to stay consistent
00:02:16
stay on course never Veer from who you
00:02:21
are and I think that's a great lesson
00:02:24
for for everyone in any product line and
00:02:27
in any
00:02:28
business our advertising evolves our
00:02:31
marketing evolves our product evolves
00:02:34
but it's Evolution not Revolution and
00:02:38
every time time we tried to be
00:02:40
revolutionary we have failed with that
00:02:43
extra Pocket on a jacket or a gene or
00:02:47
that extra weird button or Hood never
00:02:52
really sells people want merchandise
00:02:55
that they can afford that they can wear
00:02:58
that make sense that they can have in
00:03:00
their closet today tomorrow next year
00:03:03
and where with anything else they
00:03:05
own it's important to continually come
00:03:07
up with new products and new ideas all
00:03:11
the time but it's most important to
00:03:14
listen to the consumer and what they're
00:03:16
telling
00:03:18
you so with
00:03:21
that
00:03:22
uh I think you have the whole
00:03:26
story our dream is to continue to build
00:03:29
this Lifestyle brand
00:03:31
globally uh there are areas we haven't
00:03:34
expanded into I would love to do
00:03:36
Furniture we have a home collection but
00:03:39
I think Furniture is going to be
00:03:41
challenging and
00:03:55
exciting

Episode Highlights

  • Affordable Premium Designer Brand
    Focusing on being an affordable premium designer has served us well during economic challenges.
    “I've really been forced to deal with reality throughout my life.”
    @ 01m 46s
    March 17, 2010
  • Lessons from Experience
    Key lessons include not chasing trends and listening to consumer needs.
    “It's important to continually come up with new products and new ideas.”
    @ 03m 14s
    March 17, 2010
  • Building a Lifestyle Brand
    The dream is to continue expanding this lifestyle brand globally.
    “Our dream is to continue to build this lifestyle brand globally.”
    @ 03m 26s
    March 17, 2010

Episode Quotes

  • Listen to yourself and be loyal to the consumer.
    Tommy Hilfiger: 2010 Wharton Retail Conference
  • Stay consistent, stay on course, never veer from who you are.
    Tommy Hilfiger: 2010 Wharton Retail Conference
  • It's evolution, not revolution.
    Tommy Hilfiger: 2010 Wharton Retail Conference

Key Moments

  • Economic Challenges00:19
  • Consumer Focus00:57
  • Staying Consistent02:16
  • Lifestyle Brand Vision03:26

Words per Minute Over Time

Vibes Breakdown

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