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Is the SaaS Bubble Finally Bursting? - Chamath Palihapitiya

June 25, 2025 / 08:23

This episode discusses the changing landscape of software solutions, the impact of AI on software development, and the future of the SaaS market.

Chimath Palihapitiya from 8090 shares insights on how companies are moving away from traditional vertical software solutions, which often lead to inefficiencies and high costs. He emphasizes the potential for AI to revolutionize software development, allowing teams to deliver custom solutions more efficiently.

The conversation touches on the challenges faced by IT organizations in communicating with company leadership, highlighting a disconnect that hinders progress. The discussion also addresses the shift in pricing models within the SaaS industry, with companies moving from per-seat to consumption-based pricing.

Freedberg and Palihapitiya analyze the competitive landscape, particularly the rise of AI companies like Anthropic, which are reshaping the SaaS market. They predict that the next five years will see significant changes in how businesses adopt and rebuild software solutions.

The episode concludes with thoughts on the implications for investors and the importance of understanding which companies will successfully adapt to these changes.

TL;DR

AI is transforming software development, pushing companies to rethink traditional SaaS models and pricing strategies.

Video

00:00:00
if I had to guess about what has changed
00:00:03
from 2021 to 2025
00:00:06
is that most companies have realized
00:00:09
that buying yet another
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vertical software solution is not going
00:00:15
to help their business that it typically
00:00:18
adds bloat it adds cost and it adds
00:00:22
people and I think starting in 2023
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what people started to guess is at some
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point in the near future you're going to
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have some AI way of rewriting all of
00:00:36
this vertical software and I think
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that's why it stopped growing i don't
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think this SAS market ever had the
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return on equity that it was supposed to
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and I think so many companies have woken
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up from this hangover saying there's got
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to be a better way it can't always be
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yet another tool yet another program yet
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another multi-year delay
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yet another price escalator and I think
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that that the jig is totally up for
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software you're referring to the
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Salesforce and the SAS category Chimoth
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and what you're doing at 8090
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specifically yeah well it's it's not
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just us but like if you look at anybody
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that's rebuilding software
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it is so much easier to rebuild software
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from scratch today like my team of 30
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people can transact hundreds of millions
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of dollars of work not because we are so
00:01:32
prolifically amazing but frankly because
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well I think the team is good but
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honestly because the underlying tool
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chain gives you a level of leverage and
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so if you rebuild the software
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development life cycle using these tools
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you can't help it but become much more
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efficient and you can't help it but
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deliver custom solutions that are
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meaningfully cheaper and I think Jason
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if you look at the entirety of the
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software that runs the world we're going
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to rebuild it soup to nuts all of that
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and the tool you're referring to just
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for the audience is the AI co-pilots
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that are making that are contributing 30
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40% to code bases at Microsoft and less
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less specifically that because those are
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those are good for individual people but
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the software development life cycle is
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more the horizontal end to end of making
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things got it so what we do internally
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at 8090 is we have an entire process
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that starts from the PRD all the way out
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to the functioning code and we use
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different techniques at each step but
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what you get is a 50 60 70% increase at
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each step which then compounds and so
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you have the ability of a team that
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would otherwise be able to service tens
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of millions of dollars be a team that
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can service hundreds of millions and
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then a team that would otherwise service
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hundreds can service billions let me ask
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you guys your response to this theory if
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there is going to be this kind of
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accelerated
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call it custom software rebuild of
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business models and you take the S&P 493
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do you think that we enter an era where
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there is a similar dispersion as we're
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talking about seeing in the MAG 7 with
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the S&P 493 where there are going to be
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probably the biggest money-making
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opportunities for investors that we've
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seen in decades
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between those that do adopt and do
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rebuild using AI and those that don't
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for 100 100%
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i had a call yesterday with one of the
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largest private equity funds in the
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world hundreds of billions of dollars
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under management and we're doing
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something with them at 8090 with one of
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their most important assets
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and when you're an owner of a business
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and you can direct
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specific change
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and you can rip out
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hundreds of millions of dollars of
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software licenses and replace it with
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tens of millions of dollars of highly
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customized software
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it's an enormous lift to OPEX and
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business model quality so why doesn't it
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happen more the reason it doesn't happen
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right now for this S&P 493 is that the
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IT organizations inside all companies
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essentially speak a different language
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than the CEO the CFO and the board so if
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the CEO CFO and the board of directors
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of the S&P 493 speak English the IT
00:04:27
organization speaks Mandarin Chinese and
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you get away with saying all kinds of
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i'll give you an example i went
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to a CIO conference one person that I
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met an $18 billion a year IT budget
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what the does that actually even
00:04:45
mean to spend $18 billion a year on it
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i'm not saying that this is a mag seven
00:04:52
company guys and when you take that
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example and you multiply it by 50 and
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100 and 493 examples of people spending
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money there's an entire cartel of
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influence that's been built in software
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that's going to get undone because
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you're not going to be able to justify
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it free absolutely correct and the
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response from the SAS industry is
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changing from the per seat model as the
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number of employees at these companies
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continues to get lowered obviously
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Microsoft a lot of layoffs andy Jasse
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talking about layoffs they're moving
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from the per seat model they're not
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taking this uh laying down uh they know
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that people are going to make custom
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software so what they're doing is
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they're moving to a consumption model so
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you're seeing people charge per call per
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customer support call etc
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and well it's I'll tell you why it
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doesn't work it's working in combination
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hold on hold on let me finish the other
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thing they're doing is they're
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dramatically lowering the number of
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people and the developers they have on
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their team and then a lot of what's
00:05:48
happening in the background is the third
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piece they're doing is they're starting
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to uh do rollups and people are starting
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to talk about how can we take you know
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20 of these SAS companies lower them
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just like you're doing to compete your
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thought
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playbook well I just wanted to comment
00:06:04
on this like consumption based pricing
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it doesn't work and what I mean is you
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can have some adoption in the short term
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the best example is Snowflake but in the
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long term it destroys your business and
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the reason is because you don't know
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which data is valuable and you're not
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going to put up with a variable business
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model that increases more and more cost
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because you need to trap everything and
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so what happens is all of these other
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companies develop around you people go
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back to Postpress people go to Superbase
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they find all of these ways of saying
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snowflake makes no sense and the reason
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is because in this world nobody's going
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to pay consumption because you're like
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how do you expect me to you know hold
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and store and pay for terabytes and
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terabytes potentially a day of data it's
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not sustainable we'll see if intercom
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Salesforce HubSpot and we see if all of
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those people start Slack start losing
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their customer base or if they lower
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their pricing to make it just too easy
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to keep those systems in thomas your
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thoughts yeah so two quick thoughts uh
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number one Chimath to put a kind of a
00:07:05
mathematical frame on this right we know
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that Anthropic is kind of the level zero
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of code generation they're they're doing
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incredibly well powering companies like
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Cursor right i think and this is order
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of magnitude correct that Enthropic in
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Q1 added 70% of the net new ARR in the
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SAS industry right defined by public SAS
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companies right so let's just think that
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the company in AI that is most powering
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the disruption of SAS added 3/4 of the
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net new of the entire industry right so
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that's kind of point number one I think
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Freedberg point number two I think what
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we're seeing in the Max 7 right where
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we're starting to have debates about
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who's well positioned and who isn't
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who's going to win and who isn't right
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is actually as it was in the past 5
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years going to be a broader lens into
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the S&P 493 I think inside of boardrooms
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inside of every investment committee
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you're going to see the exact same
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conversations that we've been having
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about the MAX 7 right who who's well
00:08:03
positioned who can win what are the
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management teams maybe like Zuck that
00:08:07
are being aggressive and bold and
00:08:08
capturing the opportunity and which are
00:08:10
the ones that are not so for me as a
00:08:12
stock picker right I think over the next
00:08:15
five years

Badges

This episode stands out for the following:

  • 60
    Best concept / idea

Episode Highlights

  • The Shift in Software Solutions
    Companies are realizing that adding more software solutions often leads to bloat and cost.
    “Buying yet another vertical software solution is not going to help their business.”
    @ 00m 13s
    June 25, 2025
  • Rebuilding Software from Scratch
    Rebuilding software is easier than ever, enabling teams to service larger projects efficiently.
    “My team of 30 people can transact hundreds of millions of dollars of work.”
    @ 01m 25s
    June 25, 2025
  • The Future of Custom Software
    A shift towards custom software solutions could create significant opportunities for investors.
    “There are going to be the biggest money-making opportunities for investors that we've seen in decades.”
    @ 03m 16s
    June 25, 2025

Episode Quotes

Key Moments

  • Software Hangover00:47
  • AI Co-Pilots02:03
  • Consumption Model Shift05:16

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