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19 Questions to Uncover Good, Bad, and Ugly Financial Advisors | Don McDonald - E107

May 21, 2025 / 59:25

This episode covers personal finance, annuities, fiduciary advice, and investment strategies with guest Don McDonald, a financial radio host and educator.

Host Jesse Kramer introduces Don McDonald, known for his straightforward approach to investing and personal finance. They discuss the complexities of financial advising and the importance of fiduciary responsibility.

The conversation focuses heavily on annuities, with both Jesse and Don expressing strong disapproval of them. They highlight the hidden fees and commissions associated with annuities and the potential conflicts of interest that arise when advisors sell these products.

Jesse also reviews an article by Jason Zwag, presenting 19 critical questions to ask financial advisors. They emphasize the need for transparency and understanding of fees, conflicts of interest, and the advisor's investment philosophy.

The episode concludes with practical advice for listeners considering annuities and the importance of seeking fiduciary advisors who prioritize clients' best interests.

TLDR

Jesse Kramer and Don McDonald discuss annuities, fiduciary advice, and essential questions for financial advisors.

Episode

59:25
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Welcome to Personal Finance for long-term investors, where we believe Benjamin Franklin's advice that an
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investment in knowledge pays the best interest both in finances and in your life. Every episode teaches you personal
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finance and long-term investing in simple terms. Now, here's your host, Jesse Kramer. Hello, and welcome to
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episode 107 of Personal Finance for Long-Term Investors. My name is Jesse Kramer. Later in today's episode, Don
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McDonald is going to join us. Don is a longtime financial radio host of a show called Talking Real Money. He's an
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author, an educator known for his non-nonsense approach to investing in personal finance. I feel a bit of a
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kindred spirit to Don because Don and his business partner, they use their uh radio show to springboard into providing
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fee only evidence-based fiduciary financial planning work. And although my path is a little different, I've ended
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up in a similar spot using my blog in this podcast to end up working at a fee only evidence-based fiduciary financial
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planning firm here in in Rochester, New York. Now, Don hates annuities. I feel pretty similarly, and that's a lot of
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what we talk about today. But before Don, let's do a review of the week. The
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doctor's orders wrote in and said, "The right prescription. I'm a semi-retired,
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almost 70-year-old physician who listens to a lot of retirement, investment, and
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economics podcasts. I actually don't recall how I stumbled on your podcast a
00:01:20
few months ago. However, you are amongst the top few in terms of clear and efficient communication, giving both
00:01:25
broad concepts and applicable practical points. You are able to distill complicated topics without making it
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unrealistically simple. Keep up the good work. Well, thank you the doctor's orders. I appreciate the kind words and
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the five-star review. Feel free to shoot me an email to jesse at bestinterinterest.blog and we will get
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you a really nice, super soft bestinest t-shirt. But before we get to Don McDonald today, since we're talking
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about annuities and insurance sales people who call themselves financial adviserss, really what we're talking
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about is this this spectrum of good adviserss and bad adviserss and the messy spaghetti ball of different types
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of adviserss out there. And so in honor of that conversation, I want to do something fun. I want to go through an
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article from the Wall Street Journal that I absolutely love. It's called the
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19 questions to ask your financial adviser. the burden of finding an adviser who will act in your best
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interest is on you. It's written by Jason Zwag. Perhaps the best modern financial journalist simply respected as
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as among the best. And the reason I'm reading this particular article and not
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a different list that maybe I put my finger on is because I want to share a neutral outside expert's opinion on
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these questions, not my own opinion. And I'm sure my own opinion has some bias to
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it. So I want to go through Jason's list as he wrote it. At the end though, I do
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think there are a couple extra, you know, non-controversial questions that I believe also makes uh sense for you to
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ask to add onto this list. So, I'll sprinkle those in at the end without too
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much extra comment and then you can make up your own mind if you think it's worth
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it. And if you want a copy of this article for your own records, please shoot me an email to jessebinest.blog
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and I will email a PDF to you. So, for the article, I'm going to skip the the
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intro to the article and I'm going to go straight to the list to the 19 questions
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because I think that's the place where most readers go to and and that's really
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just what I want to share with you today. The way that Jason Zwag wrote this article is he poses the question
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that you ought to ask your financial adviser or any financial adviser who you might be interviewing. And then Jason
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proposes his ideal answer, the way that the adviser should be answering this question. And I'll give that to you as
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well. And then in some cases I'll I'll mention why I agree, why I disagree and
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just why potential advisor's answers might be different. Again, just to add some color to your understanding. So the
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first question, are you always a fiduciary and will you state that in writing? Jason Zwag says the answer
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should be yes. I also say the answer should be yes. I do want to caveat that though with something I brought up in
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episode 90, an AMA episode that unfortunately the fiduiary filter alone isn't as good as it used to be. It's
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still very important. But what I mean by that is some people will tell you that they are a fiduciary. And the reason why
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is because they probably have an ethical fiduciary obligation. That's different
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than a legal fiduciary obligation. And it's too bad that there's that confusion
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out there. But essentially, if someone has a legal fiduciary obligation, it means that if they don't act in your
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best interest, you ought to take them to court. That's the level of fiduciary
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obligation that I have. It's it's legal. If someone only has an ethical fiduciary
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obligation, well, then we get into a bit of a gray area because now there's almost a little bit of he said, she said
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where they could defend themselves and saying, "I I believe I was acting in
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your best interest even if maybe they they weren't." So again, that's where I
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think the the legal fiduciary obligation really is the important one there. The second question, does anybody else ever
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pay you to advise me? And if so, do you earn more to recommend certain products or services? The answer there should be
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no. Totally agree. Right. All else equal someone who's earning a commission to
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sell you a particular insurance product or to make certain trades in your portfolio. That's a conflict of interest
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with what's in your best interest. And so we don't want commissions all else
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being equal. The third question, do you participate in any sales contests or award programs creating incentives to
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favor particular vendors? The answer there should be no and I agree with that. All else being equal, right, the
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investment advice that an adviser provides to you should be conflict free. It should be what's in your best
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interest. And if they're participating in a sales contest or an award program,
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if they're getting an incentive to favor a particular vendor, well, all of a
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sudden, that's not in your best interest anymore. The fourth question, will you
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itemize all your fees and expenses in writing? The answer there should be yes. I agree. The answer there should be yes.
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A fee schedule should be really simple, right? Fees should be really simple to understand. It should be a certain
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percentage, an hourly rate, a number per year, or a number per month. Very straightforward. Very straightforward.
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Number five, are your fees negotiable. Jason Swag says the answer should be yes. I actually have mixed feelings on
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this one. The reason why, I mean, I've been now doing this for three and a half
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years, and sure, plenty of people have asked me if they can negotiate our fees. The problem that we run into, though, is
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if I have two different clients, right, the Smiths and the Joneses. And if the Smiths are paying our normal fee, but
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then the Joneses have negotiated down to say 20% off our normal fee. Now, in my head, it's like, do I have an incentive
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to serve one of them more than the other because one is actually paying us more?
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I don't want to enter that brain space if I can help it. And then the second
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problem or the other side of that same coin is if I am serving them totally equally, is that really fair to both
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clients? Or really, I kind of forget my example which one's paying more. But
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let's say the Smiths are paying more. Is it fair to the Smiths that I'm giving
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the Joneses the same exact level of service, the same exact benefits, I'm providing everything the same to them
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except they're paying 20% less? Those are some of the maybe ethical conundrums
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that we face with fee negotiations. And that's why all being equal, we try extremely hard to not negotiate fees. We
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don't want to negotiate fees. If there ever is a time when when someone is leaning on us hard, maybe we'll consider
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giving someone a a break for a quarter or two to get their foot in the door, but then we quickly say, "Hey, we know
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what we're worth. We know the value we bring, and we are going to make you return to our standard fee schedule
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going forward." So, there's one where I break with Zwag. I'm interested to hear
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uh any of your listeners thoughts out there. The sixth question, will you consider charging by the hour or
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retainer instead of an annual fee based on my assets? Jason Zwag says the answer
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should be yes. And I think it's so important that there are different fee models out there for different types of
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investors. At one time, my firm, Cobblestone, we offered hourly consultations. Ultimately though, as a
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business, we were finding more success and more clients via our annual fee schedule. And as a business, I think
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sometimes you have to come to a crossroads, right? Do you spread yourself thin over different services or
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do you double down on what's working well? And we as a business, we doubled down on what's working well. We're glad
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we did. And so now our fee model is an annual fee. We don't do hourly consultations anymore. But some people,
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including some of you listening, maybe all you want or maybe all you need is an hourly consultation. And I think it's
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great that there are some planners out there who have built that business to meet that demand. Number seven, can you
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tell me about your conflicts of interest both orally and in writing? Zwag says the answer should be yes. He also says
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that no adviser should deny having any conflicts. And I totally agree. Every adviser out there has conflicts of
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interest. Just like every barber or every landscaper out there has conflicts of interest, every barber has a conflict
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because if they tell you that you need a haircut, well, that's their revenue. And
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every landscaper out there says, "Of course, you should put in a sidewalk here because that's their revenue."
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Their revenue to some extent is your loss. It's what you're paying. And that
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is a natural conflict of interest. Therefore, it's really important to understand how someone gets paid. In
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general, from what I've seen, the AUM fee only model, the retainer model, and
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the hourly model are the most beneficial for clients. Those advisers are incentivized to do good work over the
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long run on your behalf. You win together. They're incentivized to retain you as clients, to be fair to you as
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clients, and to make this a long-term long-term win-win relationship. Now, the commissionbased fee models that I've
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seen are generally not ideal since their incentives are not aligned with the typical long timelines of their clients.
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In general, those are more salesoriented incentives where the main incentive is just to get to say yes today to make a
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sale. And even if the advice isn't always in the client's best interest,
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that is a conflict with what the adviser wants in those situations. So anyway, the answer there, just to get back to
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Zwag's question, every adviser has some level of conflict of interest. And the
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important thing is that both you as a client and your adviser that you both know that and that you understand what
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that is. Number eight, do you earn fees as an adviser to a private fund or other
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investments that you may recommend to clients? The answer there should be no, and I agree. Number nine, do you pay
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referral fees to generate new clients? The answer there should be no. And I agree that one and I think there's
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another one. We'll go with we'll get to it to number 11 and I'll skip ahead to
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number 11 and then I'll kind of tackle them all at once. Number 11 is do you
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earn fees for referring clients to specialists like estate attorneys or insurance agents? No. So 9 and 11 to me
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are kind of two sides of the same coin, which is basically, you know, if a local
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accountant refers a client to me, do I pay that accountant for that referral? Or similarly, if I'm going to refer a
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client out to an accountant to do their tax work, am I expecting that accountant
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to pay me for it? And the answer should be no in both directions. Right? The whole fiduciary conflict of interest
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conversation is you need to avoid as many conflicts as you can. the one that naturally exists is the one that says,
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"Well, hey, you've got to pay me for the work I do." That's the natural conflict
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of interest. But outside of that, there really shouldn't be any conflicts of
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interest. And so, right, when it comes to referrals, I want an accountant to refer business to me because he thinks
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that I and my firm Cobblestone are simply a a terrific fit for this particular client. and I want to refer
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clients out to a trust and estate attorney or an insurance agent or an accountant because I believe that
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specific other professional can provide the solution that my client needs at a fair price. That's it. So again, there
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should not be any referral fees in either direction in in my opinion and Jason Wag's opinion too, I should say.
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Number 10 on the list. So we did 9 and 11, now we're going back to number 10.
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Do you focus solely on investment management or do you also advise on taxes, estates, retirement and
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budgeting, debt management and insurance? And Zwig says here the best answer depends on your needs as a
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client. And I think that's fair. Every adviser probably has a slightly different focus or or just there there
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is a spectrum of what different adviserss do. Some will say all they do is investment management. Others will do
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no investment management at all and all they do is planning work like retirement
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planning or tax planning. here my my colleagues and I we provide what we believe is holistic comprehensive wealth
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management. So it is it's inclusive of investment management, tax advice, estate planning, retirement planning,
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simple budgeting, debt management. We do things like we will help a client understand their insurance need. We
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don't sell insurance though, right? That would be a conflict. We will help a
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client do tax planning, but we don't file taxes because again that's a conflict. We don't write legal documents
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cuz that's a conflict. But we advise on all this stuff and we have in-house experts when it comes to this stuff. We
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will come back to those in-house experts when it comes to question 17. But again,
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I think it's fair what Jason Zw says is you as a client, you need to understand
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what your advisor's focus is. Are they investing only? Are they planning only?
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Do they do a whole bunch of stuff? And if they do do a whole bunch of stuff, do they really have the expertise to do it?
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You should ask that question. But the best answer for you will depend on your needs as a client. We already did number
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11, so let's go to number 12. What is your investment philosophy? And this is
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an interesting one because Zwag doesn't have a proposed best answer here. Again,
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I think that's fair because I've had clients come to me before and their
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personal investment philosophy is say they want no risk. All they ever want to do is hold bonds. So, build me a bond
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portfolio. Now, I don't really think that's the best way to go about the
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investing problem, especially if someone is say younger. I've had other clients
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come to me and they say maybe um hey, what is Cobblestone's thoughts on crypto? Well, we don't invest in crypto.
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So, if you want us to build you a crypto portfolio, sorry, we're we're not the
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right firm for you. I think our investment philosophy is very much in line with with all the things I I talk
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about here on the podcast, if you're curious, and that's one of the reasons
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why I it's one of the reasons why I feel good talking about the things I talk
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about here on the podcast. But yeah, it is important for you to ask your adviser
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what their investment philosophy is, and hopefully their investment philosophy matches up pretty well with your
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understanding of the world. Number 13. Do you believe in technical analysis or market timing? The answer there should
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be no. I agree. Technical analysis for those who don't know is where an analyst
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will look at charts almost like reading the tea leaves and saying, you know, because of the way that this particular
00:14:05
stock or because of the way that this particular index has behaved over the last day or the last week or the last
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month, I can therefore predict how it will behave in the near-term future. Yeah, that's to me at least that's been
00:14:17
debunked. seems to be a bit of an ongoing debate in the investing world whether there's any merit to it or not.
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I personally don't see the merit to that. And it's related to market timing.
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Again, it's the whole idea of do I believe I know enough to know when the market is about to move drastically in
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one direction or another and will I make kind of ad hoc decisions based on that?
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The answer there should be no. Number 14 is a similar but it is a nuance and important different question. Do you
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believe you can beat the market? Zig says the answer there should be no. And yeah, the short answer is no. But there
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is a longer answer that I think is worth covering here because I've talked about
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it here on the podcast before. And I'm gonna name two um specific famous Nobel
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academics, Eugene FMA and Ken French. Huge proponents of index investing and you know, huge proponents of this idea
00:15:05
that you can't stock pick or market time your way to to beat the market. But they
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won their Nobel Prize for their work in what's called factor investing. And in
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short, they found that at least so far in history, one can outperform the market average over a long period of
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time by tilting your portfolio towards certain factors. Now, what are these factors? Well, perhaps the most
00:15:26
well-known factor is that value stocks tend to outperform growth stocks. Another famous one is that small
00:15:33
companies tend to outperform large ones. Cheap companies outperform expensive ones. That's like on a price to earnings
00:15:39
ratio basis. profitable companies outperform the less profitable ones and that's sometimes called a quality
00:15:45
factor. And then conservative companies tend to outperform aggressive ones. Now,
00:15:50
these factors, they haven't always been true all the time. They're not going to
00:15:55
lead you to be filthy rich if you follow them, but the academic research shows that if you tilt your portfolio in these
00:16:02
directions over time, they can lead to outperformance. Now, there's an entire
00:16:07
nerdy detailed podcast episode tied up in this topic, but the reason I mention it, it goes back to the idea of
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evidence-based investing. Now, F and French, like I said, they don't believe
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in stock picking, but they do believe in tilting a portfolio in favor of these evidencebased factors, and so do we, and
00:16:21
and so do I. Question number 15, how often do you trade? Zwag says the answer should be as seldom as possible.
00:16:28
Ideally, once or twice a year at most. Yeah, in large part, I agree with that. I'm assuming rebalancing a portfolio is
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different than trading in this case. I think trading to swag means, you know, how often do you make a decision about,
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you know, should you be 68% US and 32% international? Should you go slightly slightly underweight, slightly
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overweight? I assume that's what he means there. Rebalancing, I think, can occur more often than once or twice a
00:16:52
year. You know, quarterly is is fine. If you have a rules-based system where you
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say if a portfolio gets more than 3% or more than 5% out of normal waiting then you rebalance that's fine and it's
00:17:03
important that you have a rules-based rebalancing system. But right on the whole trading tends to lead to capital
00:17:09
gains. Trading tends to lead to some drag on the portfolio and overtrading is by far a larger problem than than
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undertrading. Question number 16. How do you report investment performance? And then Zlag says you should report it
00:17:23
after all expenses compared to an average of highly similar assets that includes dividends and includes interest
00:17:29
income. And you should report it over the short term and the long term. And I totally agree. Investment performance
00:17:35
should be shown net of all fees like what has the investor earned after they've paid their fees. It should be
00:17:41
shown compared to a benchmark. And that's what Zwag was saying, an average of highly similar assets. Performance
00:17:47
should include dividends and interest income. Absolutely. and so should the benchmarks. And that's a a really, as
00:17:53
you'll hear with Don McDonald later, one of the oldest tricks in certain advisors
00:17:58
books is to compare their uh products performance and they'll compare it to say the Dow Jones or the S&P 500, but
00:18:08
they won't include dividends in the returns of the S&P 500. And that's such
00:18:13
a fundamentally flawed thing to do. It's so sneaky and and bad to do. So anyway,
00:18:20
benchmarks should always include dividends and interest income. And then yes, the timelines of investment
00:18:25
performance should be shown. Yeah, you can show quarterly and year-to-ate performance, but you should also show
00:18:30
three, five, and 10 year performance and and longer time periods too. Question 17, which professional credentials do
00:18:36
you have and what are their requirements? Ben Zwig says among the best are the CFA, chartered financial
00:18:42
analyst, the CPA, certified public accountant, and CFP, certified financial planner, which all require rigorous
00:18:49
study, continuing education, and adherence to high ethical standards. Many other financial certifications are
00:18:55
marketing tools masquerading as fancy diplomas on an advisor's wall. I agree
00:18:59
with this. Here, our firm, Cobblestone, we have seven certified financial planners. And I should say, I think we
00:19:05
have 42 employees now. seven certified financial planners, six chartered financial analysts, two CPA accountants,
00:19:11
we have an attorney, trust and estates. He started in trust and estates, like I said earlier, he doesn't write legal
00:19:17
documents anymore, but he's a T& attorney and and taxation attorney. And
00:19:20
then I think we actually have four younger employees right now, all simultaneously studying for their CFPs,
00:19:26
which is just awesome. They're kind of taking the initiative there. But yeah,
00:19:29
going back to the earlier earlier question about what do you focus on? Is it solely investment management or is it
00:19:36
more? Is it comprehensive wealth management? And why? I mean, one of the thoughts that we have is, you know,
00:19:40
there's a reason we're able to provide this comprehensive wealth management.
00:19:43
And in large part, it's because of the the expertise we have on staff. I think,
00:19:46
you know, just doing some math in my head, that's what 17 credentials professionals, I think, out of 42
00:19:52
employees with four more waiting in the wings. And it's important that we provide that kind of expertise to the
00:19:58
people that we work with. Question number 18. After inflation, taxes, and fees, what is a reasonable estimated
00:20:03
return on my portfolio over the long term? Then Zwag says, "If I told you anything over 3 to 4% annually, I'd be
00:20:10
either naive or deceptive." And I agree with what Zwag is saying here. And the
00:20:14
math explains pretty clearly why that is. So, let's start with a say a typical
00:20:19
60/40 portfolio. If we look at historical track records, that portfolio over a long period of time might return
00:20:25
something in the 8 to 9% per year range. First, we have to take out whatever fees
00:20:30
an advisor is charging you. So, maybe that 8 to 9% drops down to, let's say, 7
00:20:34
to 8% per year. Then, we have to take out taxes. Again, depending on the actual proceeds there, if you earned 9%
00:20:42
in your portfolio, odds are the tax bill is going to be between 1 and 2% of that.
00:20:46
So, we were at 7 to 8. Now, we're probably going to drop to something like 5 1/2 to 6 1/2, something like that. And
00:20:53
now, we have to think about inflation. And if inflation is 2 to 3%, well, let's
00:20:58
just use 2 and a half% there as the inflation number. Our 5 and 1 half to 6 and a half drops down to 3 to 4%. So
00:21:04
again, that's after inflation, after taxes, after fees. The real after tax return that a investor will get is
00:21:11
something to 3 to 4% annually. That's still growth, right? Real growth is real
00:21:15
growth. And that's what we want. We want to have postinflation real growth in our
00:21:20
portfolio. But for someone to sit there and say your portfolio is going to grow at 10% per year, right, that's not
00:21:26
exactly the truth. There's a little bit of obfuscation there. Granted, the way
00:21:30
the question is worded is after inflation, after taxes, after fees. And that that is the way to ask this
00:21:36
question if you're out there speaking to adviser. The gross return of your portfolio is nice to understand, but
00:21:42
really that the number that you care about as a investor or you care about as a client is after inflation, after
00:21:49
taxes, after fees. And that brings us to question 19. Who manages your money, Mr.
00:21:54
or Mrs. Adviser? And the answer that Zwag proposes is that I do. And I invest in the same assets as I recommend to my
00:22:02
clients. And again, I love this question. And this question actually was part of the reason why when I started
00:22:07
working here I was like you know what this is a really important question and I wanted to dive deep on the way that we
00:22:13
invested our assets anyway. And so right my investable accounts my old 401k you know I rolled it over into an IRA and
00:22:21
it's managed here in the same exact way in the same exact individual securities
00:22:25
right the same strategy the same securities as what my clients hold. So when I'm working with say a much older
00:22:32
client, maybe they're in a much more conservative 50/50 portfolio. I'm in a
00:22:36
more aggressive 8020 portfolio. So the the fractions are different, right? The percentages are different, but the
00:22:42
actual ticker symbols, the actual assets that we own are one and the same. I invest in the same assets that I
00:22:48
recommend to my clients. And I think there's some real power in that. And there's some truth in that. And if
00:22:52
someone doesn't necessarily do it that way, it's worth understanding why. It
00:22:57
definitely is worth understanding why. So, that's Jason Zwag's 19 questions,
00:23:00
and I think they're 19 great questions. And as I said, if you want a copy of
00:23:03
this, I'm I'm absolutely happy to send you the PDF version that I have. I did
00:23:07
mention earlier that there are a couple more questions that I just think they're
00:23:10
very simple, very straightforward, and I think worth adding to this list. The first one is to ask the adviser, what's
00:23:16
your succession plan? I think it's important for any adviser out there to ask themselves, well, if I got hit by a
00:23:22
bus, what would happen to my clients? or there comes a certain age when it's
00:23:27
simply hey if you're looking to work with a adviser who's 55 they probably
00:23:31
have a wealth of experience but if you're 55 yourself let's say you know
00:23:36
let's face facts your adviser might be retiring in 10 years and you're still
00:23:41
going to have 20 years of life after that point so you might have to go find a new adviser or maybe they have an
00:23:46
internal succession plan and I just think it's worth understanding that your
00:23:50
timeline as a client might not match up with your adviser's timeline in their
00:23:54
career And it's just worth having that conversation up front. The second question I would add is what is the
00:24:00
communication cadence that you should expect as a client of a particular adviser. Different folks have different
00:24:05
expectations there, right? If someone comes to me and they say, "You know what, Jesse? I I really want to have a a
00:24:10
weekly roundup call every Friday afternoon to hear how my portfolio is doing." I'll tell them up front like,
00:24:16
"Hey, that's not really how I do things. That's too much. It's too much time and
00:24:20
that's not how I approach my client service. It's also not how I think you
00:24:24
should approach the investing problem as it were to have a weekly check-in. If instead someone said, you know what,
00:24:29
Jesse, I'm hiring you and to be honest with you, I don't really want to hear
00:24:33
from you. I just, you know, I'll let you know when I'm ready to talk and it might
00:24:36
not be for 5 years. I also don't think that's very good. I think it's important
00:24:40
part of the financial planning process is to have some regular check-ins. But anyway, I do think it's important for
00:24:45
you as a client to have a pretty similar expectation for communication cadence as
00:24:50
what your adviser how they tend to operate. So, you should figure that out upfront. The third question I think you
00:24:55
should ask is how many clients or how many households or how many families does your adviser work with or does the
00:25:02
firm work with? And perhaps you can add to that too, what they believe an appropriate amount is because again some
00:25:09
some advisers out there will say I work with 50 families and the reason why is because it's just me. I'm a solo adviser
00:25:16
and it takes a lot of work to work with a family and I don't have any support
00:25:19
here and so 50 is the right number. That's where I limit myself as. There are some other adviserss I won't name
00:25:24
names or name firms but there are some people I know who in their words they would have over a thousand clients. Now,
00:25:32
the reason why that tends to be is because their clients are someone who they sold a product to and then haven't
00:25:38
really kept in touch with ever until that product expires and it's time to renew a new product. But just I mean,
00:25:44
think about it. If you had a thousand clients, there's only 2,000 working hours in the year. So, something there
00:25:50
doesn't quite add up. Depending on the who you ask or depending on where you
00:25:54
look, the quote unquote appropriate number of clients will vary. It probably depends on the service that a adviser
00:26:00
plans on giving to their clients, too. I've seen numbers anywhere from say 75
00:26:06
families up to 200 families being like these reasonable numbers. I could see arguments for for different numbers in
00:26:13
there, too. But either way, I I do think to myself that somewhere in that range,
00:26:17
again, depending I think if someone says they support more than that, hopefully it's because they have a lot of backup,
00:26:23
you know, a lot of people behind them. I know here, you know, we have, like I said, 42 employees and we serve about a
00:26:30
thousand families and and the reason why, you know, I've talked about it before, we we split up responsibilities
00:26:35
here amongst a few different teams. We have a a relationship management team that I'm on, a financial planning team
00:26:40
where all our CFPs and our attorneys sit, investing team where the CFAs sit. And so, the idea is that it allows us to
00:26:47
to spread some of the planning or portfolio management workload into subject matter experts. But still right
00:26:53
now I'm working with like 60 families. That number definitely has a lot of room
00:26:56
to grow. But still I can see the limits coming right and I can see some of my colleagues who maybe are working in with
00:27:03
120 or 140 families and they're just doing the relationship management work.
00:27:07
They're just doing the client service, the client facing work and it gets really really busy at those numbers. So
00:27:12
it's it's worth understanding that before you start working with an adviser. And then the last question I
00:27:16
have is can I speak with a client or two to hear their opinion? I think that's a
00:27:20
totally fair question to ask is anytime you're you're looking to reach out to an
00:27:24
adviser, it just is a really hard decision to make. I think when maybe you've never worked with an adviser
00:27:30
before or maybe you're just having a really hard time delineating between how
00:27:34
different advisory firms work or how different adviserss work or the difference between an insurance agent, a
00:27:40
broker dealer, a fiduciary adviser, you know, it can be hard to tell the difference. So asking them, hey, can you
00:27:47
put me in touch with a client to to hear their opinion? I think is a worthy question. Just know and and they're
00:27:52
probably only going to put you in touch with a client who they know will give them a positive review. I can certainly
00:27:57
say that when I've been asked that question, I think of my clients who are most likely to be, you know,
00:28:03
enthusiastic and optimistic and just say like, "Oh, yeah, sure, Jesse. I'll talk
00:28:06
to one of your prospective clients. No problem." Well, yeah, those are probably
00:28:09
also clients who will say good things about me. I think most my clients will say good things about me, but just know
00:28:15
it's a good question to ask, but just keep it with a a grain of salt, right?
00:28:19
In terms of when you hear what the client has to say. That's all. Here's a
00:28:23
quick ad and then we'll get back to the show. I love getting your questions and
00:28:26
some of you ask me questions about the wealth management firm I work for in Rochester, New York. Others ask about
00:28:31
the best interest blog and this podcast, Personal Finance for Long-Term Investors, which operate without
00:28:35
advertising, without pushy sales, and with no payw walls. How can the blog and podcast stay afloat without me dumping
00:28:41
my own money into it? Well, to answer both those questions, I want to point you to episode 78 of Personal Finance
00:28:46
for Long-Term Investors. I intentionally recorded episode 78 to shine light on those topics and inform you how you are
00:28:52
actually helping and can continue helping these projects carry forward. So, if you've ever been curious about
00:28:57
the business of my blog and podcast, or if you're curious about my day job in
00:29:01
wealth management, please check out episode 78 and let me know what you think. And with that, I now want to
00:29:06
bring Don McDonald into the episode. Like I said earlier, Don is a longtime financial radio host, author, and
00:29:11
educator known for his non-nonsense approach to investing in personal finance. As a co-host of Talking Real
00:29:16
Money, Don helps listeners navigate the complexities of markets, emphasizing evidence-based investing and avoiding
00:29:22
highcost financial products. With decades of experience, Don is a strong advocate for fiduciary advice and
00:29:28
simplifying money management for everyday investors. Don, thank you for joining us today. And
00:29:38
for those unfamiliar, I think it's important we we set a little foundation today and we define this broad category
00:29:44
of investment products that we're going to spend the rest of the conversation
00:29:47
talking about annuities. And then so right a broad definition sorry I'm sorry I'm allergic
00:29:55
to the term. It causes my eyes to water, my nose to run cuz to me and and no pun intended or
00:30:02
maybe there is a pun intended. It's like the word snake, you know. Are we talking
00:30:06
about a one- foot garden snake that kind of helps out and eats some bugs or is it
00:30:10
a 15 foot anaconda? Both kinds of snakes scare my wife to death. We just had a rat snake in the uh or a black racer in
00:30:18
our yard in Florida and I mean she's freaking out. I said, "Honey, it's
00:30:21
fine." She goes, "But look, it's shaking its tail." I said, "That's because it
00:30:25
wants to scare you, but it's not poisonous." Most annuities I I got I they're not life-threatening, but they
00:30:33
are wealth threatening. Wealth threatening. So just really broadly when someone hears the term annuity, what
00:30:41
should they be thinking from not whether good or bad? I mean, we'll get to that
00:30:44
part, but just what exactly logistically is an annuity? Oh, darn it. I I was going to say sales pitch. If you want,
00:30:51
what should you be thinking? Sales pitch. There's a there's a saying in the
00:30:55
financial business that annuities are not bought, they are sold. No, I have never met anybody going I think I need
00:31:03
to buy an annuity. But let's define the different types of annuities. Great because there are there is a universe of
00:31:10
them and I'm going to cover the broad not the granular because the insurance
00:31:15
industry is massively creative when it comes to developing variations on the product theme. But the primary annuity,
00:31:23
the one that most people think about when they think of annuities, is the fixed annuity, which is a an annuity
00:31:30
that is a contract with an insurance company. You give them a chunk of money, they say, "We're going to give you an
00:31:36
interest rate of this over x amount of time." That's how it works. You give
00:31:41
them the money, they take the money and invest it in ways that can make more money because of their economics of
00:31:47
scale. And they give you a portion of that and they take a profit out of the middle. And a person selling that
00:31:53
annuity to you 99.999999% of the time is going to collect a pretty sizable commission for
00:32:01
selling that to you. Now that is a non-disclosable commission because of the lack of regulation over the
00:32:07
insurance industry. It is pathetic regulation. That's type number one. Type number two, which is very popular with
00:32:15
seniors, basically it's what a pension is. It's an income annuity. And a
00:32:20
pension is basically your company goes out and buys or puts up the money to pay all of its retirees a set amount of
00:32:30
money every month for the rest of their life. It's called an immediate annuity,
00:32:34
which means it immediately starts paying you income. Here's the downside. You get
00:32:39
and you're looking at the number going, "Well, wait, that's great. That's 7% per
00:32:42
year. That's more than I can get on a CD." Well, wait. There's a catch. You
00:32:48
gave them all your money. You can never get it back. But what if I But what if I
00:32:53
die tomorrow? Don, you're saying I can't. Sorry. So, got it. Red luck. The
00:32:59
money is the insurance companies. Unless you got a writer, which was a joint life
00:33:03
or some sort of certain term over which that annuity will be paid to your beneficiaries, you're out of luck.
00:33:10
That's the gamble. And guess who wins this gamble? Not me. No. Well, the insurance companies, they have to. It's
00:33:19
like a casino. If more of the players won than the house one, well, that casino is going to go belly up like
00:33:27
those of a major real estate developer many years ago, whose name I will not mention. So, so let's dive into really
00:33:34
quick while we're still defining this down. Let's dive into So, there's this
00:33:38
bad reputation. Some of the specific fees or commissions, timelines, and contracts. You said it's it's
00:33:43
non-disclosable, but still I know you know some of what's going on under the
00:33:47
Oh, yeah. Yeah. Yeah. Let me just grab the last two big big categories. I just The next one is a variable annuity. Now,
00:33:53
you're going to find this in almost every 403b plan or 457 plan in America because the insurance company has
00:33:59
insurance companies have swooped in and really captured this market. And a uh variable annuity is an annuity wrapper
00:34:07
which is by law it gives you tax deferral around a portfolio of mutual funds. So you pick the funds within the
00:34:14
annuity. The reason why it makes no sense for a 403b or a 457 is the fact that you can't get tax deferral twice.
00:34:24
You only get it once. And the 403b and 457s and IAS and all those are already tax advantage. What it does is it
00:34:31
inserts another level of layers that decrease your return. And then finally, the industry's latest horrible lie is
00:34:39
the indexed annuity or the equity indexed annuity or variations on that theme. There also some index life. And
00:34:45
these are products where they tell you you can get the return of the stock market with none of the risk, which in
00:34:52
itself is a blatant lie. And you'll never see that written down. They'll say
00:34:57
stock market like returns with none of the risk. They'll speak the words in their steak dinners telling you that
00:35:03
this is the greatest thing. So, let's talk about commissions. Yeah, let's talk
00:35:07
about them. Commissions on very vanilla, cheap annuities can be 1 or 2% at the lowest end. They can be very, very low.
00:35:16
At the highest end, I've seen them as high as 12% on indexed annuities. Your
00:35:21
spread's going to be somewhere in there. But the problem is they're not going to
00:35:26
tell you. If you go to one of these free steak dinners, and this is where index annuities are pitched all the time, why
00:35:31
would they pay for a Ruth's Chris filet minan, put it on your plate if they were
00:35:37
doing what was right for you? Why would they do that? And I just love you people. I just want to give you a steak.
00:35:44
No, they're doing it because their commission's probably eight or 10% on
00:35:48
this thing. And if they can just get a couple of you to buy it, you've paid for
00:35:51
the dinner and the Lexus. So on a, you know, if I'm a retiree and I'm thinking
00:35:56
about taking my my $300,000 that I've saved in a 401k, rolling it over to an
00:36:02
IRA, and then buying one of these annuities because a stake dinner salesperson told me so. An 8% commission
00:36:09
there is what, $24,000 on 300? Is that So that's the salesperson's incentive to push. You got
00:36:15
it. You have it. And it's so funny because I run into a lot of these. In fact, many of them have radio shows. For
00:36:22
some reason, these guys have a lot of radio shows. The reason being, again, the profit margins. The margins are
00:36:28
great. And they say they're a fiduciary. We're acting in your best interests. And some of them are CFPs.
00:36:36
How the the Certified Financial Planner board lets them get away with this is baffling. I've reported some of them to
00:36:42
the CFP board. Never received a response from them. Never ever because they're
00:36:47
protecting their own. But these guys will say they're a fiduciary and then they'll sell you an index. I have a
00:36:54
story about this, Don. There's someone I know in person here who dropped that
00:36:57
line on me. I mean, he was trying to pitch me on why I was going about my career. You're an investment advisor
00:37:03
rep, right? You're an AR, correct? And he tried to sell you. So, he tried to
00:37:08
pitch me that I wasn't going about my business the right way. And he said, "Well, Jesse, you have seven CFPs on
00:37:13
staff and you guys don't sell annuities." Like, I was a crazy person. And I said, "You're a CFP who's supposed
00:37:19
to be acting as a fiduciary, and you do." Now, here's something I learned.
00:37:23
The CFP, to obtain the CFP, you have to take an ethical oath to act as a fiduciary. You do not have to take a
00:37:31
legal oath. I know. I know. It's an ethical, it is not a legal oath. The only legal one is the SEC's
00:37:38
requirements. Correct. And that's where you and I know do like my firm, right?
00:37:42
And we were talking offline the work that that you've been doing. We have to
00:37:45
take a legal obligation to act as a fiduciary. And if we don't work in a client's best interest, sue us. That's
00:37:52
something that these annuity pushers that you were just talking about, they they don't face that threat. When legal
00:37:57
suit comes, that will change your behavior to make sure that you really are acting in the best interest of
00:38:02
clients. Problem is though, the lobby for the insurance industry and by the way for the broker dealer industry is so
00:38:08
strong, so powerful, so wellunded that as a matter I'll give a story. several
00:38:14
years ago back around the time when uh started talking real money like 15 or 16 years I don't remember the exact time
00:38:20
frame index annuities were just coming into their own and the securities and exchange commission had proposed
00:38:26
regulating them as a security because they sell them as if they're the stock
00:38:31
market right you're going to get the return of the stock market with none of
00:38:34
the risk so the SEC said we really need to regulate these as investments not as insurance policies well my understanding
00:38:43
is that the insurance industry spent a couple hundred million dollars lobbying Congress to keep the control of the
00:38:51
regulation of those products under the states, not under the federal government, which allowed them because
00:38:59
have you ever looked at the makeup? Most Now you're in New York, right? Correct.
00:39:02
Yeah. You actually have a pretty strong state insurance commission. Correct. Some states though, if you look, you'll
00:39:10
see that they're either former insurance company executives or if you look forward down the road, you find that
00:39:17
many come from the leave the commission, retire, and go to work for a big insurance company. H I wonder who they
00:39:26
want to help. So, so that's that's a really good little side point right
00:39:29
there. The annuity industry doesn't have much federal oversight. Instead, there's
00:39:33
a state-by-state insurance oversight. Correct. In that in essence there is no federal oversight of the insurance. The
00:39:40
only reason there's some federal oversight of variable annuities is because of the fact they have a security
00:39:48
within or securities within them in the form of mutual funds. Here's a quick ad
00:39:53
and then we'll get back to the show. Every week I send a quick free email to
00:39:57
thousands of readers that shares three simple things. One, my new articles and podcasts. two, the best financial
00:40:04
content of the week from all over the internet. And three, a financial chart that explains some important concept in
00:40:11
the news that week. It's a great primer to boost your financial knowhow. But
00:40:16
Jesse, I don't want another email. Well, this might not be for you, but I do hear
00:40:21
you, which is why I make it very short, sweet, and full of only the essentials. A whopping 66% of subscribers read my
00:40:29
email at least once a month. They're enjoying it and maybe you will too. You
00:40:33
can subscribe for free on the homepage at bestinterest.blog. Again, that's a free
00:40:38
no strings attached subscription at bestinterest.blog. So, real quick, we already kind of got into some of the
00:40:46
conversation about who the people are who are selling annuities, Don. And I think one of my challenges, I just had a
00:40:52
conversation last couple weeks ago with a woman here at work. her adviser, her current adviser, she dearly enjoys
00:40:59
spending time with her current adviser and the company and the conversations they have. And she sees her adviser as a
00:41:05
very good person. Her adviser also has put this woman in $1.5 million worth of annuities. And to me, I I think to
00:41:12
myself, there are a lot of really good people in this world who maybe I don't
00:41:16
agree with exactly what they do for work. And so from your point of view, I mean, you've been to the steak dinners,
00:41:21
right? Oh, yeah. I love going to the steak dinners. My wife won't let me go anymore because she has to go. You have
00:41:29
to take your spouse and I embarrass her and I make them mad. I have ruined many a steak dinner and felt very good about
00:41:38
it because and I told her this when she said, "Oh, look at this one. This one's
00:41:41
this is a Roose Chris. Let's go." In fact, it was yesterday. And I went,
00:41:45
"Okay." She goes, "No, you can't say anything." I said, "I can't not say
00:41:48
anything." I said, ' Because I'm sitting in a room with a bunch of very nice
00:41:52
people, albeit chintzy, and you know, they're looking for cheap dinners, but
00:41:56
I'm sitting in a room with a bunch of nice people, and can I with a clear conscience allow this incompetent nink
00:42:04
poop on up at the front of the room to sell them such a horrible, misleading product? Can I just can I do that? Oh,
00:42:12
by the way, it's not just me who thinks this about indexed annuities. FINRA has
00:42:16
an investor alert about them that they've had up for years about the understandings that are promulgated by
00:42:23
the industry. They want you to misunderstand them. And by the way, if you're ever sold one of these, ask for
00:42:27
the disclosure document. When you get it, you'll realize just by holding it in
00:42:32
your hand why this is not a good investment because it's so big cuz you can't carry it. You can't you won't read
00:42:39
it. But help for the listeners, Don, I mean, help them understand from your experience. I mean, I'm I'm I'm
00:42:45
genuinely curious. Are the individual people, the humans who are doing the selling, are these just people who have
00:42:51
just terrible misaligned incentives, are a good person? Are they in a bad spot? Is it just deliberate ignorance,
00:42:58
unknowing? They they're genuinely convinced they're doing the right thing,
00:43:02
or do they just deep down inside they know they're screwing you and they're
00:43:05
okay with screwing you? I think the answer is it runs the gamut of humanity from outright crooks and
00:43:13
those are the ones who have the radio shows that they pay for in major markets and come right out and lie on the radio.
00:43:21
They're they know what they're doing, particularly those that are CFPs. They've decided that they're going to
00:43:25
get a lot more butter on their bread with a an indexed annuity than by a feebased or a fee only financial
00:43:32
planning practice. So, those are the the worst of the worst. Okay, I went to one
00:43:37
just down the street from my house. The guys were middle-aged. You could tell by
00:43:43
the way they spoke that they weren't the brightest bulbs in the box. And one guy
00:43:49
was actually wearing a cheap polyester suit. And I mean, it was the cheap polyester if it was kind of it was
00:43:56
almost a dressy pants suit, a tracksuit. It was just so bad. One guy had his shirt unbuttoned all the way down with
00:44:04
gold chains. Great. It's like mobster. You're thinking mobster. This guy's a
00:44:09
mobster. And this was one of them where I asked questions. They put a chart up in front of the room on a on an easel.
00:44:17
It's a p a cardboard, you know, done kinko's chart. Mhm. And it shows the
00:44:21
stock market since like 1929. And this stock market, they show you the stock market since 1929. I think
00:44:29
they used the Dow or something. Maybe it was the S&P. No, cuz the S&P didn't
00:44:33
exist back then. Anyway, they show you this horrible chart and tell you how over decades if you invested in the
00:44:39
stock market in 1929, you didn't make any money. Well, I pull out my phone, I
00:44:44
look at the numbers, I go, "Wait, excuse me. Did you include dividends in that?"
00:44:50
Oh, I dividends. Uh, well, I'm not I don't know. I said, "I don't think that
00:44:55
includes dividends." I said, 'I'm pretty sure if you include dividends, you made
00:45:00
money after about 5 years. I said, 'N no, you know, I've got Anyway, so he
00:45:04
shut me up. Oh, well, we'll just let's move on. We're going to Then at the end,
00:45:07
I said, so what's the cost of this? There's no cost. I said, there's no
00:45:13
cost. Well, how do you make money? The insurance company pays me. I said, ah, so the insurance company pays you and
00:45:21
they don't take what they pay you out of the money you raise. No. I said, "Sir,
00:45:26
that's now that is now a lie." Right. Right. Because every penny they pay you
00:45:30
has to come out of the money they take from clients. So, it's a lie. The business is based on lies. Lie after lie
00:45:38
after lie after lie. But the thing is is they're spoken lies. So, you can't
00:45:42
really nail them on it as long as they gave you even a link to that ponderous multiundpage disclosure document. Right?
00:45:51
The truth is in writing and the truth is in writing in this really hard to untangle document. But the idea is that
00:45:57
the document that you end up signing as an annuity purchaser technically that document has all the truth in there and
00:46:04
it says you read the document. It's well think about it. When was the last time
00:46:08
you downloaded software and read the end user agreement? Have you ever done it ever in your life? I haven't. Never. Not
00:46:16
once. And I'm an advocate for people, but I have to trust that they're not
00:46:21
going to shaft me, but you can't do that with insurance salespeople. I I want to
00:46:27
start arming our audience right now. Some of them are approaching retirement age. They're they're on the AP list, and
00:46:34
that means that the steak dinner postcards are starting to show up in the mail. Don, so what are some of the most
00:46:41
misleading sales pitches? I mean, you've already talked on some of them. What are
00:46:44
some of the sales pitches that we need to arm ourselves against? How do the sales people take advantage of maybe
00:46:48
some of our fears to then sell to us? How do the guarantees get misrepresented? What are the red flags?
00:46:55
Take it from here. Well, there's no greater fear for an investor, particularly a senior investor like I
00:47:01
am, than the prospect of losing a substantial amount of what you have now saved 40 years to build. You don't want
00:47:12
to lose it. And that's the biggest one. And I think they exploit this fear of
00:47:16
losing it to a horrible downturn in the market. But if they told the truth, then
00:47:22
you wouldn't be as afraid because the reality is there aren't a lot of dramatic declines in the market. In
00:47:32
fact, there aren't any that were permanent. Never has there been a downturn in the market. Even 2008, which
00:47:38
was the worst one we ever saw for stocks. And having said that, then what's the solution to avoid that bad
00:47:44
feeling? Because if you ask any of your clients, any person on the street, you got a million dollars and I take away
00:47:50
500,000 of it. I'm going to just take it right now from you. I'm going to walk
00:47:54
down the street. Now, before I go, I promise I'm giving it back. Well, at least I promise I've always given it
00:47:59
back in the past. Pretty sure I'm going to do it again. You know, I mean, I could get hit by a bus, but if I don't,
00:48:05
I'm giving you the money back in a year. Giving it back. Are you okay with me
00:48:09
taking it away and bringing it back in a year? Or maybe two. Can't promise anything. Most people will say, "Oh, no.
00:48:17
Right. You can't have it." Well, then that's where what we do comes into play.
00:48:23
And that is creating the right plan for every individual's individual risk profile and risk need.
00:48:33
It's a combination. You know, how much risk can you take? How much risk do you
00:48:36
need to take? So they're going to they're going to exploit that. They're
00:48:39
going to exploit. A lot of people hate paying taxes. So they're going to talk
00:48:43
about the tax deferral aspects of annuities that they're going to give you tax deferral. Well, the thing let's use
00:48:49
a variable annuity for example. You they're saying, okay, you got all this money in this taxable account. It's not
00:48:53
in your IRA, it's not your 401k, it's in your taxable account. Why do you have
00:48:57
that in a taxable account? When you as you as that money is making money, you're paying taxes on it. Let's put it
00:49:02
in one of these variable annuities where we'll shelter it from taxes. you won't
00:49:05
have to pay the taxes till you take it out. They neglect to mention that if you have it in a bunch of if part of your
00:49:11
portfolios in equities and you have it in ETFs, you will probably not experience any taxable capital gains
00:49:17
until you take the money out. And then when you pay taxes on that, you will pay it at a capital gains rate, which right
00:49:24
now is dramatically lower than the income rate. If you take when you take money out of your annuity, you will pay
00:49:30
taxes at your income rate. It's a bad thing. And the deferrals is not very valuable. It's really not very valuable.
00:49:37
As a matter of fact, it doesn't even exist in a tax deferred retirement account. So Betsy is listening right now
00:49:45
and she owns an annuity, maybe even more than one. Cuz I don't know about you,
00:49:49
they tend to come in like bunches. People will come in with eight unique annuity statements. So maybe you can
00:49:54
explain why that's the case. Dude, you nailed it with the story of the woman
00:49:59
who believes this person is so nice. Because what is the common denominator for successful salespeople? Likability.
00:50:11
They are so nice. A great car salesman, woman, so nice. Insurance so nice. Whatever it is they're selling,
00:50:19
particularly if it's on commission, man, you got to be nice or or you don't live
00:50:23
right. So, what the problem is, the reason they're getting sold it is because the person was so nice. Yeah. To
00:50:31
expand on that story a little bit, this woman sat in our office. She's been working with her adviser. I'll call her
00:50:37
adviser Sharon. She's been working with Sharon for 20 years. And so I asked the
00:50:41
potential the woman sitting across from me with all the annuities. I said, "When
00:50:45
was the last time Sharon discussed fees with you?" And the answer was, "Oh, I
00:50:50
don't think we've ever I don't think we've ever talked about fees." I mean,
00:50:54
that should paint a picture for all the listeners right now. It's been 20 years
00:50:58
and they've never once discussed fees. The fees are so well hidden they don't
00:51:04
have to. It's a little scary. I remember cuz I'm old back when I was a broker
00:51:09
back in the days when Dean Witter was sitting in Sears Robucking Company stores and then I got religion and got
00:51:15
the heck out of it and got into radio. Being told by Dean Witter at the time they had just no load funds were
00:51:22
suddenly coming into their own. This was in the mid80s, mid to late 80s. No load
00:51:28
funds were coming into their own and it was really starting to hurt our sales of
00:51:33
full commission funds. Our commissions generally ran 5.75% on a mutual fund. So I don't know if it was Dean Witter or
00:51:41
who came up with it, but it was a brand new idea that they just got approved by the Securities and Exchange Commission.
00:51:47
They got 12b1 fees approved so that they could create and roll out what I call and Christopher Cox of the SEC also
00:51:54
called them this liar load funds or sales loads in drag. They never put any of this in writing, but they would tell
00:52:01
us. When somebody, you call somebody, don't you don't talk about commission.
00:52:04
But if they ask, you can say, "Oh, no, no, no. You don't pay a load on this.
00:52:08
There's no commission. There's no commission upfront. There's no front
00:52:11
commission." You would say really quietly. And you because you knew nobody was going to read the perspectives and
00:52:16
see that the commission was coming through this new 12b1 fee at 1% per year for every year they had the fund. And if
00:52:22
they got out early, that's okay. There was a surrender fee. So, they got paid
00:52:26
back the commission they paid to me. So this is what the insurance industry does. They hide they obfuscate the fees.
00:52:33
They you deemphasize any of the negatives and you emphasize only the positives. Positives being decent
00:52:41
return, no risk or no taxes. What's Betsy to do? Betsy owns eight annuities right now and she's listening to us and
00:52:48
she all of a sudden feels like she's been dealt a raw deal. What can she do about her situation? Is Betsy in or
00:52:56
approaching retirement? probably is, right? Let's say yes, because she's
00:52:59
gotten eight annuities, so she's probably got a fair chunk of change. So, we're talking she's got like probably a
00:53:04
million bucks, right? Exactly. If she's heading into retirement or in it, this
00:53:10
is when you need desperately need true financial planning. And anyone who sells an annuity in my book is not a
00:53:22
comprehensive financial 100% fiduciary always taking care of your best interests advisor because they can't be.
00:53:29
If you sell someone an annuity, you have to know that most of the time, unless a
00:53:34
series of very special circumstances apply, that is not a suggestion that's in a client's best interest. The only
00:53:42
the only instance where it might make sense is if somebody must have a set income for the rest of their life. They
00:53:47
have to have it. Their peace of mind is so much higher than their need for return. Anyway, having said that, what I
00:53:55
would suggest every time is that somebody go that you seek out someone like you, someone like the people at my
00:54:03
firm, someone like the people at at a list. I mean, I got a list of them on talkingrealmoney.com of firms that I
00:54:10
believe always act as a fiduciary. Not just us, not just you guys. There are a lot of them. Problem is, they're hard to
00:54:16
find, right? Because 100% fiduciary firms tend not to advertise very much because generally speaking, they're
00:54:25
doing pretty well, because they're honest. But you need a planner. If nothing else, you need to get a
00:54:32
financial plan. Just a financial plan. Now, that's going to cost you several
00:54:35
thousand dollar. It is not a cheap document because it entails a lot of work with you and your adviser and your
00:54:42
planner and then your planner and their team to create the plan. It is a comprehensive document, but if it's done
00:54:48
by a fiduciary, it's going to be in your best interest if it's done by a 100%
00:54:52
fiduciary. So, at least get a plan. If not, start working with an adviser because even though you go, "Oh, what's
00:54:59
1% per year or 75 basis points per year or whatever it is, you just paid 5 6 7 8
00:55:08
9% for those annuities you got into. And generally the insurance company's I
00:55:14
guarantee making more money than you are in aggregate." And so I think Don, you
00:55:19
know, second question might be a very similar answer, but Betsy's brother Jim
00:55:22
is also listening right now. Hey Jim, nice to talk to you. He loves the idea of guaranteed income as many of us do.
00:55:29
It's understandable, right? That appeal and everybody's retirement, whether it's
00:55:34
social security, pension, bonds, they have some form of guaranteed or fixed income in there. So, he's been thinking
00:55:39
about an annuity, too. Maybe he's thinking about going to the steak dinner tonight. What does he need to know
00:55:44
before he, you know, dumps the A1 sauce on his steak? Buy the steak. just go ahead and buy the steak and skip the
00:55:50
dinner because these people are really good at what they do. There's a human thing we have. I don't know what
00:55:58
the psychological terminology is, but it's a tendency to reciprocate. Oh, yeah. We want to be reciprocal. Yeah.
00:56:06
It's just part of the social fabric of our brain. You got this free dinner and
00:56:10
you feel like, okay, I should take the meeting. Because that's what they're
00:56:13
there to get you to do. They're there to get you to take the meeting. Here's what
00:56:17
happened. They hold dessert until you give them the meeting. And they've even
00:56:21
said that. One of the on one of them I went to, they said, "Well, yeah, you
00:56:25
we're not going to we're not going to give you dessert until you sign up for
00:56:27
one of these meetings because if you sign up for one of these meetings, you're really going to change your
00:56:31
life." No, no, no, no, no, no. And and if it's that if the sales pitch is that
00:56:36
dominant in the dinner, imagine what they're going to do to you in their office. Just pay for the steak. I love
00:56:44
it, Don. I love it. So, let's talk about where our listeners can start tuning
00:56:49
into your show. How long's it been? Give us a quick history. What's it been, Don?
00:56:54
30 years. I have been doing a financial talk show of some kind. Before podcast, I was on 90 stations across the country
00:57:03
with Business Radio Network. I did a national talk show which went from network to network to network as radio
00:57:11
became paytoplay. radio is now in the financial end of radio. It's almost entirely paytoplay. And then I started
00:57:18
doing podcasts with Paul Marman of Marman Capital, who's well known nationwide. I've worked with Paul for
00:57:24
many, many years. Paul's the one who taught me all about dimensional funds and Devontis funds and this
00:57:28
evidence-based approach to investing, which I just adore. Back in 2009, Tom and I, who's my co-host and
00:57:35
partner, Tom and I worked for Marman Capital or Maramman, whatever it was called at the time, and funny thing
00:57:42
happened. And we were both in the marketing department. Okay. Funny thing happened. They called it 2008. Ooh. What
00:57:49
did firms do in 2008 when the market dropped by about half? Probably cut some staff. Got rid of
00:57:58
marketing. So we got laid off. And so in 2009, we got together and we went maybe
00:58:05
we should start an investment advisory firm based on what we're good at, which
00:58:10
is educating people. base it on education, don't base it on sales. We don't want to push sales. And so that's
00:58:17
what we did. We started a firm called Vest and the podcast Talking Real Money almost simultaneously. We're still doing
00:58:23
it. If your podcast is there, just type in Talking Real Money in the search bar and you'll find us right there. We're
00:58:30
not as popular as Stacking Benjamins. Dank joke sali. Well, Don McDonald, thank you for stopping by Personal
00:58:38
Finance for Long-Term Investors. My pleasure. Thanks for tuning in to this episode of Personal Finance for
00:58:44
Long-Term Investors. If you have a question for Jesse to answer on a future episode, send him an email over at his
00:58:50
blog, The Best Interest. His email address is [email protected]. Again,
00:58:56
that's jessevestinterest.blog. Did you enjoy the show? Subscribe, rate, and review
00:59:02
the podcast wherever you listen. This helps others find the show and invest in knowledge themselves, and we really
00:59:08
appreciate it. We'll catch you on the next episode of Personal Finance for Long-Term Investors. Personal Finance
00:59:15
for Long-Term Investors is a personal podcast meant for education and entertainment. It should not be taken as
00:59:21
financial advice and it's not prescriptive of your financial situation.

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Episode Highlights

  • The Importance of Fiduciary Duty
    Jesse explains the significance of fiduciary obligations in financial advising.
    “The burden of finding an adviser who will act in your best interest is on you.”
    @ 02m 14s
    May 21, 2025
  • Understanding Conflicts of Interest
    Jesse outlines the various conflicts of interest that advisers may have.
    “Every adviser has conflicts of interest.”
    @ 08m 29s
    May 21, 2025
  • Questions to Ask Your Financial Adviser
    Jesse reviews an article on essential questions for financial advisers.
    “You should ask your adviser what their investment philosophy is.”
    @ 13m 42s
    May 21, 2025
  • Understanding Investment Performance
    Investment performance should be reported net of all fees and compared to similar assets.
    “Investment performance should be shown net of all fees.”
    @ 17m 35s
    May 21, 2025
  • Realistic Portfolio Returns
    After fees, taxes, and inflation, expect a real growth of 3 to 4% annually.
    “The real after-tax return is something to 3 to 4% annually.”
    @ 21m 13s
    May 21, 2025
  • The Nature of Annuities
    Annuities are often sold rather than bought, raising questions about their value.
    “Annuities are not bought, they are sold.”
    @ 30m 58s
    May 21, 2025
  • The Casino Analogy
    Insurance companies operate like casinos, where the house always has the advantage.
    “If more of the players won than the house, it goes belly up.”
    @ 33m 19s
    May 21, 2025
  • The Indexed Annuity Lie
    Indexed annuities promise stock market returns without risk, but it's a misleading claim.
    “They tell you can get the return of the stock market with none of the risk, which is a blatant lie.”
    @ 34m 45s
    May 21, 2025
  • Hidden Fees in Annuities
    Many financial advisors never discuss fees with clients, leading to hidden costs.
    “The fees are so well hidden they don’t have to. It’s a little scary.”
    @ 51m 04s
    May 21, 2025
  • The Hidden Costs of Annuities
    Annuities can come with hidden fees that aren't always disclosed upfront.
    “They hide, they obfuscate the fees.”
    @ 52m 29s
    May 21, 2025
  • Finding a Fiduciary
    It's crucial to find a fiduciary advisor who acts in your best interest.
    “You need a planner. If nothing else, you need to get a financial plan.”
    @ 54m 31s
    May 21, 2025
  • The Dinner Trap
    Beware of free dinners that lead to high-pressure sales tactics.
    “Just pay for the steak.”
    @ 56m 44s
    May 21, 2025

Episode Quotes

  • Every adviser has conflicts of interest.
    19 Questions to Uncover Good, Bad, and Ugly Financial Advisors | Don McDonald - E107
  • You should ask your adviser what their investment philosophy is.
    19 Questions to Uncover Good, Bad, and Ugly Financial Advisors | Don McDonald - E107
  • Most annuities are not life-threatening, but they are wealth threatening.
    19 Questions to Uncover Good, Bad, and Ugly Financial Advisors | Don McDonald - E107
  • Annuities are not bought, they are sold.
    19 Questions to Uncover Good, Bad, and Ugly Financial Advisors | Don McDonald - E107
  • The business is based on lies. Lie after lie after lie after lie.
    19 Questions to Uncover Good, Bad, and Ugly Financial Advisors | Don McDonald - E107
  • What can Betsy do about her situation?
    19 Questions to Uncover Good, Bad, and Ugly Financial Advisors | Don McDonald - E107

Key Moments

  • Fiduciary Duty02:14
  • Essential Questions13:42
  • Investment Performance17:35
  • Realistic Returns21:13
  • Annuities Defined30:46
  • Casino Analogy33:19
  • Indexed Annuity Deception34:45
  • Hidden Fees51:04

Tension Over Time

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