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What is one habit that listeners could
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adopt this week that would strengthen
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their moral compass?
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>> I think the one habit
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that your listeners
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should practice is the golden rule. Put
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yourself in other people's shoes.
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Imagine what it's like to be your
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colleague across the board table. Get to
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know your colleagues really well. Get to
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know what's driving them. Get to know
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the narrative, the story of their lives.
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It happens at all levels. When we know
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that a colleague may be having uh who's
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got an elderly relative who's who's
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dying,
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when we know that, the way we interact
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with them becomes different and better.
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When we can imagine what it's like to be
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an employee on the factory floor in a
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contact center, that's helpful.
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crucially what it's like to be a
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customer or a client or a patient or you
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know just an ordinary member of the
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public. Get out of your privileged
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bubble and not just imagine it, go and
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experience it. So put yourself in other
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people's shoes is for me consistent with
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this definition of of morality which is
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compassion is the basis for morality.
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Understanding how someone is feeling and
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then doing something about it is the
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root of morality.
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[music]
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>> [music]
