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From My Garden Shed To $100m Business Empire! “That Letter Was The End Of Represent” - George Heaton

March 25, 2024 / 01:42:53

This episode features George Heaton, founder of the fashion brand Represent, discussing entrepreneurship, personal growth, and the challenges of building a successful business. He shares insights on work-life balance, the influence of his parents, and the evolution of his brand.

Heaton reflects on his journey from starting Represent in his father's shed to achieving significant revenue growth. He emphasizes the importance of hard work, discipline, and the willingness to adapt in business. He also talks about the emotional toll of setbacks, including a trademark dispute that nearly derailed the company.

Throughout the conversation, Heaton highlights the role of his brother Michael in the business and the importance of having a supportive team. He discusses the significance of community and customer engagement in building a brand that resonates with its audience.

The episode concludes with Heaton's thoughts on future plans for Represent, including expanding into women's wear and opening physical stores. He emphasizes the importance of maintaining the brand's core values while exploring new opportunities.

Listeners gain valuable insights into the entrepreneurial mindset, the challenges of scaling a business, and the personal sacrifices that come with pursuing a passion.

TLDR

George Heaton discusses entrepreneurship, personal growth, and the evolution of his brand Represent, emphasizing hard work and community engagement.

Episode

1:42:53
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you know when people talk about work life balance what's your honest opinion
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of that Kobe Bryant wasn't doing three throws at 3:00 a.m. for no reason but
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there's a cost to that right George heeden the founder of global fashion brand represent warn by the weekend post
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Malone Justin Bieber one of the most popular Luxury Street brands in the world when I was 18 starting this brand
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it was just me and my brother in my dad's shed figuring out products and where we could take the brand but then
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we went from doing 10 15 sales to like a th000 every day of the week 2,000 3,000
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4,000 we were making money at that time more than what we should have in our early 20s so we're [ __ ] around a lot
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alcohol girls cars and we're doing like 35 million revenue and was like we're
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going to do 50 million next year but we we don't know what we're doing now the
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business is doing about $100 million that's when the realization came that you don't need to be good at business to
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own a business there's people that are so much better at things than you they
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can lay the foundations for it to become a billion dollar band and you can focus
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on what you're actually good at that was a car list that just changed everything
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we're building this there's no seing to what it can be that was until we got a
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letter from that was the worst day in the business it was rock bottom but the best
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view of Heaven is from hell right you've got to get to the bottom of that mountain to start re climbing it it
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became this driving force that I thought who cannot stop that and then what happens it's absolutely crazy to me that
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so many of you have decided to watch our show um and so many of you have decided
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to subscribe to our show we now have five million subscribers on YouTube which is a number that I just can't
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comprehend and it's a dream that I absolutely never could have had we started the dire of a just over 3 years
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ago now and in my wildest expectations we might have had 100,000 subscribers by now so you can imagine how shocked I am
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that so many of you have chosen to tune into these conversations every week um and spend some time with us so thank you
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and I made a deal with you I made a deal that if you subscribed to this show that
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we would continue to raise the bar and in 2024 we're going to raise the BARC never
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before I've been working for the last nine months on a surprise for all of you
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that have subscribed to the show and I'm very excited to deliver that for you the
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production's going to change we're going to go even further with our guests and
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we're going to tell even more Global stories so as always if you appreciate what we're doing here the simple free
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favorite I'll ask for you is to hit the Subscribe button let's get on with the
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[Music] episode George what is the mission that you're on it's just to be the best version of
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myself really just to show up and do everything at the highest level I can what influence did your parents have
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because I I've heard you talk about your mother and your father a lot but let's
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start with your father what kind of influence did he have on you I guess when I was growing up he had he had a
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bit more than what everyone else had in my town so like he had a Range Rover and
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he dropped me off to school in that Range Rover and all the kids felt that was sick so automatically I felt proud
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of that so I was like I want to be like this like what is it that my dad's got
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that other people don't have um and the way he showed up with my family and how
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he would he wouldn't like I I've never seen him drunk even to this day I've
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never seen him drunk like he was a role model is like a this stoic guy that would just work hard show up drop his
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kids off at school come to football training every single night like he would be there for me and I think that
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was just like even though it was never spoke about in the household it just like created my own discipline I guess
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was he an emotional man no no no emotion I've never seen him cry has he ever said
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I love you to me I don't know maybe as a young kid but not not recently now what about
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your mom very supportive she used to sit on the end of my bed every night and be
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like George you got to make it you got to carry your brother and sister like you've got you've got to carry this
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family on which was quite a hard thing to take in when I was young um but she just like affirmed that every single day
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and like she loved the work I did and the art that I did and she would try and express that to all her friends and talk
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about me a lot and it was always like something that was kind of um it kind of pushed me a bit you
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know gave gave me like words of words of affirmation I guess confidence was that
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was her saying that like a frequent thing I'm just trying to figure out why she would say that to you versus your
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siblings is presumably because you're you're the oldest no I was a middle
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child brother's old um but Mike kind of he was very within himself as as as a
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younger kid and um didn't come out much and he just did his own thing whereas I
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would express myself a little bit more than him in within the family and I think my mom saw that as a way that I
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could be the the carrier of whatever that boat was later down in life and your parents what did they do so your
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dad was my dad sold mini buses so him and his his dad were in business so that was kind of like me and my brother and
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like me and my brother they looked the same they did the same thing like had the same demeanor same attitude to
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everything and I think that's why me and my brother went into business cuz we saw
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that the family had been able to do that um prior did you have any idea when you
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were a young man like 12 13 14 that you would be in this industry yeah I did to be fair looking
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back at it I I had sensitive skin as a kid and anything that fit me wrong or like itched me or like like a back neck
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label or the way a pant fit would irritate me so much that I'd take it to my Grands and she was a tailor so she
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would taper things and take necks out of things and she would make sure I knew what the composition was before buying
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garments and when I look back at it now I realized that that being that particular so young kind of stemmed into
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how I've built the brand and what it stands for and the quality and everything like that and Michael I met
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Michael before when the first time we had you on the podcast I think you had eight employees and Michael was there as
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well yeah and he comes across as a bit of a genius but a bit of a introverted genius what was the difference in your
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skill set cuz you both went and studied like art well graphic design what was the difference in your skill set there
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wasn't really one he was just better than me okay better than me at Art definitely and cuz he was my big brother
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I looked up to him so like through Primary School like he was into like heavy metal and rock and like California
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and surf and skate and that wasn't really a particular thing in Bolton like everyone was in tracksuits and had
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shaped heads and tiens and smoked on the corner we were skating down these cobbly
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roads with long hair and like big DC shoes on and skinny jeans and I I just wanted to be him like until like early
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20s like he was he was my idol really and when did um when did you make the decision to apply your artistic skills
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to clothing college so we had a project where we had to make we had to make something of our art that could sell and
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Mike had Mike was two years ahead of me so he'd already done the same course I
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was on and he'd done like a little Gallery where people would buy his drawings and I looked at that and I
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looked at my dad and my dad wanted us to come into the business at the time and the last thing I wanted to do was that
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but also I didn't want to sit and wait around all my life to sell a painting
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for 40 grand um and I remember going into the class and I remember the teacher telling me that average salary
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of a graphic designer was 30k and I'd go home and I'd speak to my dad I'd be like
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hold on if University is going to cost me 9k a year and the average salary is 40k a year and like I can't [ __ ] buy
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myself a Range Rover with that and I wanted to be like my dad so I was like what what is it that I can make
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that I can make money from like everyone wants to be successful right there's no
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denying that like money was such a big thing back then that I wanted and I was so particular about the clothing like I
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said about my grand and taking things in and how we'd adjust all my garments that
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there was this there was this like upbringing of social media Instagram was just starting and YouTube was just
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starting and I I I managed to watch a few videos of like artists like shepher Ferry who owned o and Nikki diamonds who
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own Diamond Supply and huff and these guys over here on the West Coast that were just selling like t-shirts with
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graphics on and I thought why can't we do we be the British version of that what have we got to do to do that and
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this college project came up and I just thought I'll give it a go you know a
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second ago you said being a graphic designer wasn't going to allow you to buy the same car as your dad was how
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much was your dad a driving force behind your sort of with um your decision- making and like when I
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say that like was there really a motivation to try and beat him or at least get to where he was yeah
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definitely definitely and a very conscious motivation yeah and because you thought that make
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him proud or make yourself proud yeah I thought it'd make the family proud but
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as well it was just like no one thought in my family that or even through my friends or through my mom and dad's
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friends whoever was around us no one thought that we'd ever be anything no one thought that like our art could s
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and we could make money that way and we could build careers that way everyone always expected us especially my grand
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just expected us to go into the family business having listened to some of your interviews and stuff and gotten to know
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you it does feel like there's a bit of a chip on your shoulder and I'm not
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necessarily sure who the chip on your shoulder has come from I think a lot of it self-inflicted I think I just like to
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have something there to prove something wrong or something right maybe Pro myself right comes at a cost though it
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does come at a cost yeah but I'm willing to take that cost on are you sure yeah
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I've I've been doing it now for 13 years I'm not going to stop anytime soon and
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like I only feel now that we're just getting started with it so I'm really
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curious about this early phase which I kind of call the shedding phase where an entrepreneur makes the decision that
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they're going to do something unusual in the context of their like current social
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group and the shedding phase I Define as like when your family start thinking you're a bit weird and you feel the
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resistance from your family and then you're like boys from school start thinking you think you're Richard
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Branson or whatever and they start making little comments can you recount what your shedding facee was like I
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think that was it I think like a lot of people who was around just laughed at it
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a lot of people just thought it was a joke and it got to that stage where then it was like oh it's your dad's business
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your dad's your dad buys the stock and like like this is a family business you
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guys aren't making this money and whatever until it gets to a point where it like just completely exceeds what
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people think that is and then they seem to come back around and then they buying
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your product and then they're congratulating you on the drops and then they're your biggest fans do you
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remember any comments that you heard oh from C people yeah definitely I remember
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there was one where I'd bought this R8 and it was I must have been 19 or 20 which is a car right right yeah and an
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Audi and um I it packed up in in my town where I was and I remember getting a message on Facebook
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saying that car your dad's bought you is packed up here he's going to get a
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ticket on them yellow lines and I was thinking like come on how did it make you feel it made me want to go to the
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next level with everything over and over to so it drown out that noise so it was
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like okay maybe his dad was successful running a a small business had a a nice house and whatever I wanted
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to take that to like a hundred times that to prove that it wasn't that I guess and so after you leave College
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well it's during college right when you sort of start the business MH is that
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2012 yeah when you first started the business and then Michael joins you a year later after you started selling
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T-shirts yeah he was doing a bit of the graphics here and there and um I would run them to the Run orders to the post
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office and then at night would sit and draw together and then I'd speak to suppliers in China and stuff like that
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and it just it just rolled on for the three years that I was at University what was that first year like that first
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year in business uh from what I can remember it wasn't really business it was just going to The Back Garden where
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my dad shed was speak to some suppliers in China go to university complete my whatever it was I was doing there come
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back pack orders speak to customers do it all again every single day for like the first three years how big was the
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business in the first year probably turned over about 10,000 pounds yeah what about the second year
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um maybe like 50k I think the third year is when we decided to actually make it a
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limited company and get an accountant and how much did you do in the third year roughly in terms of Revenue I can't
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remember I think it was around half a mill okay because I remember going to the accountants and we we did all this
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um we literally like T the business apart and rebuilt it and he said to us at the end of this thing like if you've
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got 100 Grand in the bank you should carry on with it if not you've spent three years just like doing nothing and
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it's going nowhere and uh luckily we had way more than that in the bank and it's
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was like okay let's let's do this for real you spent two years you know and by
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the end of the second year you're generating 50k which is like not enough really to pay yourself a salary whilst
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covering costs of the business no I didn't take a salary for seven or eight years so surely that Point people around
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you are telling you that you're an idiot and they've got quite good evidence yeah
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to suggest that you're actually wasting your time but I I never had never had a
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big doubt that it wouldn't work I've had a lot of doubts but never had a doubt
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that it wouldn't work and I knew that I would do everything I could to make sure
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it worked what did work how would you define worked at that that moment like what was success at that moment success
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was putting products online and it selling and seeing that launch night and seeing 500 people log in and buy
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something or a thousand people and seeing that incremental gain over time that was what was like the driving force
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more people following the brand more people sending DMS that that was it really why don't people start and I say
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that BEC You Know in hindsight now you're going to understand looking back at your own work the quality of it what
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you went through and you probably have a pretty good idea on why people just don't start you must have get so many
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DMS from people that have an idea or fashion idea or anything why don't they
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start I think it's that pressure of failure the the feeling of Doubt like and as well wasting time if they've
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got a family or they've got a job where it's full-time then to start something
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else on the side when they've got to see to the family or the girlfriend or the
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wife or whatever it is like you don't have much time to go and do something else that you then hope will eventually
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in the future take off or become successful and it takes so long like it does take I know it's a lot of people
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say takes 10 years to become an overan night success and I think that's true
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you you spent almost four years um from 2012 till I guess no two years 2012 till
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about 2015 is kind of just effectively messing around yeah messing around really messing around a lot of messing
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around learning learning yeah is probably a better better use of words and enjoying it as well like me and my
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friends had sit in my dad's shed like all night just figuring out products and
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things that we wanted to do and where we could take the brand and I'd love to go
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back to them times cuz they were great and we had nothing and no one was really watching us but we thought everyone was
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watching us and we thought it was the next big [ __ ] Powerhouse of a brand um so yeah it was it was fun like
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I don't regret any of it you know what putting these two questions together about like why people don't start and
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also those three years where you weren't really making any any money yeah um and
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you in the shed in your GR in your dad's house why didn't you quit because as I said a
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second ago there must have been so much force telling you to go and get a real job yeah but why didn't you quit I think
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it just leads back to again proving people wrong and proving myself right and like the only other option I had was
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to go and work for my dad and I didn't want to do that because I'd done that
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all my teens and I hated it I hated cleaning mini buses and ripping stickers off the sides of Windows and going to
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auctions and bidding on cars and stuff like that wasn't me and that was the only other option I had so it was like
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this is it it's all all or nothing really when you look back at the uh products that you made in that shed how
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do you feel about them there was a few great ones and a few absolutely terrible ones I remember the first collection I
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moved to China because originally I would buy stocking from America print it in the UK and like make zero profit on
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it but it was great and it felt great and then eventually we decided like let's try and make some profit on a on a
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collection and I remember this collection coming back after a few months and like all the fits were wrong
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and the Fabrics were wrong and I I just cried on my mom's floor for like hours
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that night um so there was there was a lot of really rough times as well there was a lot of fun but it was all just
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like figuring out different things and like learning how to do every single job within that business because you know if
00:17:50
I'm a young fashion designer or a young creative and I look at your work now I
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look at the product that represents putting out now it's easy to see how one
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might be put off from starting right because I look at yourself Jesus Christ like you can't compete with it you can't
00:18:07
compete with that like that's more than 10 years of like Mastery so I'm just not
00:18:11
going to bother starting what what do you say to those people say look you got to put the work in it's going to be 10
00:18:17
years like regardless of what industry it is or what product you're making like
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I wouldn't even think about the next two to three years I'd think about 10 years
00:18:26
like that's the mindset you've got to have and and it's not going to be easy
00:18:30
and it's not going to be fun but you just got to do everything you can to make it work so the brand kind of scales
00:18:37
up to what sort of Revenue number from 2012 up to 2018 we built it up to like 6 to 7
00:18:45
mil MH so like 2015 16 17 it was just flat like 6 7 mil year over year yeah and we thought that was a ceiling in for
00:18:55
at the at the time as our young s we not knowledge and no real thought in the industry like we thought that we were at
00:19:03
the ceiling of what represent was and then that's when the realization came that like if we carry on doing what
00:19:11
we're doing it's not going to work and this brand will fail what was the advice you needed at that point that
00:19:18
you didn't get um I definitely didn't get the advice but it was to just completely restart refocus go again
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build a new team and and and go into what we already knew that was there waiting for us we knew what we were
00:19:35
capable of we just weren't doing it what weren't you doing focusing on our
00:19:39
consumer asking them what they wanted speaking to them being within the community of what represent was and
00:19:46
giving them what they wanted when you say the the point about team MH um you said rebuild a new team when you started
00:19:53
the brand who did who were you hiring all my friends I hired all my friends all my
00:19:59
close friends cuz I wanted to enjoy it and I didn't know think about hiring people I didn't want to interview people
00:20:05
and bring them into my dad's garden shed so up until we had a unit like it was
00:20:10
just me and my friends and we were all just doing 50 jobs each no one had a title no one knew what was going on um
00:20:17
and it didn't work but now we're at such a level where there's a hundred people
00:20:22
in the business two of those friends that came in right at the start are still in the business and a very high up
00:20:28
in the business and have amazing successful lives so half worked and half didn't when you say it didn't work what
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does that mean in reality it means that like we I guess it's all not my fault as
00:20:43
such but it's all it's I I brought people into the brand that shouldn't have been in fashion or
00:20:50
shouldn't have been doing what I'd asked them to do or like their career didn't
00:20:54
go the the way that it should have gone because we were just just Plateau at this base of
00:21:02
like a a quite a boring fashion brand at the time and like did we had to split up
00:21:07
and we had to regroup and start again and the ones that stayed have now stayed forever which is insane and the ones
00:21:14
that left they've have' carried on with their lives what have you learned about
00:21:17
um hiring again when I say the advice that you you wish you'd gotten at the time before you'd hired a single person
00:21:25
that you might give if you could speak to George at 18 years old and you could give hiring advice on how to pick people
00:21:30
what would you say hire Fast Fire faster interesting I spent a lot of years where I didn't hire people because I
00:21:40
didn't think they would fit into the brand and even though they don't seem a
00:21:45
certain way or they're into the same brands that I'm into or they follow this
00:21:49
kind of um industry that we're in whether it's streetware or luxury or high fashioned like there is still
00:21:55
unbelievable people that can do amazing things way better than what can do in all levels of business that don't look
00:22:01
like they should be or don't seem like they would um so just like realizing that back back then would have really
00:22:09
helped the business grow I think sometimes like young Founders um I remember just thinking
00:22:14
back on my own experience we're sometimes scared to hire people that are like more experienced than we are
00:22:20
because how are we going to manage them and all those kind of concerns and also why would they want to come here you
00:22:26
know why would they want to come here was a massive thing for me really yeah why would want why would someone want to
00:22:30
come to a smaller brand than what they were at um and especially in that time when it wasn't growing cuz it's not you
00:22:36
don't want to go into a company that's not growing but like now it's completely
00:22:40
different the the whole ecosystem that we've built and who wants to come into
00:22:45
the brand and like the way the brand is growing it's now like we have the abundance of everyone wanting to join
00:22:50
the brand so it's it's it's now like it's hard to pick and choose who we
00:22:54
bring into the brand rather than going out there and looking for them and trying to get them into brand you know
00:22:58
what I mean mhm it's so like Catch 22 you know I have a lot of dragon Den Investments and these are typically
00:23:04
early stage companies that often quite young and I sit with them all the time and I I talk to them about this Paradox
00:23:11
of um there it's some kind of multifaceted thing they are a very young team very inexperienced they have small
00:23:19
budgets relatively small budgets so they're thinking we can't pay an exceptional really experienced person
00:23:27
because £1,000 salary is so much for us and because they don't and also the stuff you said about like why would
00:23:34
anyone want to come work in this like shed right because of that they never grow to be able to pay for those people
00:23:41
to be able to create an environment where exceptional people would come right so the only way like I see of
00:23:46
kickstarting the process is to bring in exceptional people now um yeah that makes sense pay for it now and you'll
00:23:56
see the increased outcome later definitely yeah yeah like bringing in exceptional people will never be a bad
00:24:05
thing in the business but it feels like it because they they because it costs so
00:24:08
much so much yeah yeah but you're also going to learn so much from them just
00:24:13
especially if you're a small team and you're bringing in people that have been
00:24:15
in there for 10 years and done what you're trying to do like the in the information and the value that they
00:24:21
provide just to open your mind up to what's actually possible can get you to
00:24:25
the next level like I've brought a CEO into represent that was handling a $500
00:24:29
million business for him to come into my business that at the time it was only doing 20 mil and to tell me what's
00:24:36
possible and run me through different geographies and how products can have a lifetime and how you can maintain a
00:24:43
constant like steady sale of one product for so many years when I we were just thinking that you put something online
00:24:49
let it sell out and then you move on to the next thing and there's so many different like factors that can come in
00:24:54
and different areas of growth and sales and categories and all these different things that just make you realize oh you
00:25:00
can turn the business from 20 to 50 mil by just doing this but you would never know that if
00:25:06
you were just in your little group of people that you've grown up with and done it with forever and you don't even
00:25:11
know that you don't know it like it's an unknown know no because there's no one
00:25:14
teaching you and I and that's why I'm trying to do this YouTube channel and
00:25:18
trying to be so expressive but also um like authentic on the YouTube and on Instagram by telling people this and
00:25:26
showing them how what we actually do and how we do it because when I was 18 starting this brand I had nowhere to
00:25:33
look I had no mentors I there was no one in fashion that would wanted to come and
00:25:36
help us and there's nothing like that I could just go online and find and and
00:25:41
buying a course to build a brand isn't going to work that's that's the biggest
00:25:44
load of [ __ ] ever um so like you're stuck in your own in your own ways and
00:25:49
you you've got limited beliefs and you don't know what you don't know so how you how again if you
00:25:54
could like go back cuz there's so many young kids that are going to be looking
00:25:58
up to you thinking okay George I get it there's lots of things that I don't know
00:26:02
where do I go to find the answers what's the best way to go to find these answers
00:26:05
that are going to help me go to the next level I think you got to research now I
00:26:12
think everyone's very explicitly authentic online like if they want to be the next George Heaton you can scroll
00:26:20
down my Instagram for the last 10 years and see exactly what I've done and where
00:26:23
I've been and how I've done it who we've done it with or you can go on the
00:26:27
YouTube channel and backload a documentary that we did three years ago that shows the last 10 years and then
00:26:33
now you do it with um the diary of the SE behind behind the scenes as well so the people are willing as well to like
00:26:41
give you advice I give people advice on social media all the time but that decision then to bring in that
00:26:47
CEO where did that information come from I spent a good couple years just really
00:26:53
like rebuilding myself when that when that Plateau happened um there was like 18 months to two years where it was just
00:27:00
before Co started and I wanted to just like really build myself up into someone that I wasn't at that time but I wanted
00:27:08
to be why what was going on in your world I I felt like I was stuck and like like I said we we had limited beliefs we
00:27:14
didn't know where to go and what to do it's like how do I then figure that out
00:27:18
if I'm not got a mentor or someone telling me which way to go with it I've
00:27:22
got to do it myself so it was like read every single self- health book look into
00:27:27
every single fashion show figure out like what it is we want to do and where we want to go with this brand and how
00:27:33
we're going to build it up but also with ourselves was this the period in 2018
00:27:38
where you said you lost the motivation for the business yeah just before that take me into that period of your life if
00:27:44
I'm a if I'm a fly on the wall what do I see in in your world at that time where
00:27:49
you're like not excited about it not excited about it because we were getting
00:27:54
a lot of push back from press and like we were trying to do runway shows and no stores wanted to buy us and our price
00:28:01
points weren't right and the way we were taking the design wasn't right and that
00:28:06
was like painful because it was a passion for us it was our love so like that negative feedback was like kind of
00:28:12
painful at the time but we used it as like a reset button and I looked at myself as well at the same time and like
00:28:19
I wasn't putting everything into the brand I wasn't going like full on with
00:28:24
it I was messing around and like enjoying in my life as well cuz we were making money at that time like more than
00:28:31
what we should have been doing in our early 20s so we're [ __ ] around a lot
00:28:36
and I'm not going to sit here and lie like we would we didn't know what we
00:28:40
were doing we were messing around and it just got to a point where like that year
00:28:44
became unprofitable and for me to sit there and think [ __ ] like I've done this
00:28:50
for the past seven or eight years and now it's not making money that was like
00:28:55
that was the thing that then just that was a car list that just changed everything I just took a real good hard
00:29:02
look at what we are and who we were and just changed it all what about you on on
00:29:06
a personal level at that at that time you said you weren't happy with yourself
00:29:10
didn't why I hated the way I looked I hated the way I came across on social media I was very shy very
00:29:16
unconfident um like terrible at hiring people and just didn't like had not anger issues
00:29:23
but was always angry was always negative always had like this pessimistic view of
00:29:27
everything even the weather had pissed me off um for a for a long time and I just
00:29:34
remember reading a few books and thinking like why am I this way and how do I change myself I even and like being
00:29:41
the artist I even redrew how I wanted to look and it was like every single day now I've got to work on being that guy
00:29:47
who is who is George Heaton that I want him to be not who I am now you actually Drew yeah yeah an a picture yeah I used
00:29:55
to look back at it all the time and just think this this this is I wanted to recreate myself and recreate the brand
00:30:01
what was the base you were starting from at that point and how old were you at this point 20 six I think I was 25 26 I
00:30:09
just like had a had a unhealthy relationship with the way I worked and even the food I at and like I wasn't I
00:30:16
wasn't healthy I wasn't doing well didn't look great like didn't didn't
00:30:21
feel myself I didn't want to look at myself in the mirror um you didn't want
00:30:26
to look at yourself in the mirror yeah because I didn't like who I'd become and
00:30:30
like the I didn't like what the brand had become either and the brand was my
00:30:34
life so it was like this all needs to change when you say you didn't want to
00:30:38
look at yourself in the mirror do you actually mean that or you saying that as like a figure of speech I guess a figure
00:30:43
of speech but as well like realizing that that I wanted to change a lot so then when when you do want to change
00:30:50
then you don't like the way you are how how did you know you wanted to change I
00:30:54
me that sounds like an like a slightly peculiar question but I always think about what it takes for someone to have
00:31:00
one of those moments in their life where they go you know what enough is enough yeah and sometimes I've always like
00:31:04
pondered I think I've said it a few times on the show like do people have to
00:31:07
reach a certain Rock Bottom in their lives before they go you know what 100% And I see this with people now that um
00:31:15
we Inspire with 247 or who will send me a DM and say look you've changed my life
00:31:18
through this or that the I think the like the best view of Heaven is from hell right I think you've got to get to
00:31:25
the bottom of that mountain to start re climbing it I think if you just sit around in the middle somewhere and and
00:31:31
life's just is what it is that was what I was going through um and like I had a
00:31:36
girlfriend and we'd split up and that was terrible and yeah the brand wasn't
00:31:40
doing well I got told it was unprofitable and like I was just in this [ __ ] what for me was rock bottom and
00:31:46
I know it doesn't sound bad compared to a lot of other people's lives I understand that but for me for where I'd
00:31:51
been on the trajectory that I thought I was on it was Rock Bottom so was that was like the reset so you drew a picture
00:31:58
of yourself and how you wanted to look did you write anything about who you wanted to be in terms of values or yeah
00:32:03
I've got a best friend who's done a very similar transformation and they
00:32:07
literally wrote down like a set of principles and it's it's in the notes of
00:32:11
their phone it's my friend Anthony and he went from being in a place in his life where he also figuratively couldn't
00:32:16
look himself in the mirror dropped alcohol hit the gym and has turned it around and he he has almost has this
00:32:23
like Ten Commandments in the notes of his phone yeah you did something similar exactly the same and still have them
00:32:28
that pop up every morning like reminders on my phone um I found this guy called Andy fitell and he had a book
00:32:36
called um 75 hard and it was like a mental toughness challenge but it also included a lot of working out in there
00:32:44
and it was like no alcohol drink this much water read this much of a book and just do it every single day for 75 days
00:32:51
write down five things you're going to do that day and I did that and I started
00:32:55
doing it and I started seeing like these crazy results in my life just with everything just the way I could
00:33:01
structure my day and knowing that like I had to put two workouts into a day one had to be outside wanted to be inside so
00:33:07
structure the rest of the day around that and then started learning how to plan my day out better and where the
00:33:13
time was where I could go and do these other things and like every night I would read 10 pages of a book whichever
00:33:18
book that was from all the ran holiday books and Robert Green and everything like that so
00:33:24
I was learning all these things whilst I was also doing this mental toughness Challenge and it was like a 75 day thing
00:33:30
and I remember getting to getting to the end of it and just thinking [ __ ] like
00:33:34
I'm I looked at myself then and I was like okay I can see the change and you
00:33:38
know when you can see change that's when you like really go into it you start
00:33:42
getting obsessed when you see whether it's success or like your Fitness levels
00:33:46
go up or just the way you energy levels are every day and just figuring out that
00:33:53
like these little indicators are changing the way I'm and then at the same time we were really working on the
00:33:58
business so the business was starting to see a bit more success and that whole thing the Cadence of that just kept
00:34:04
rolling and rolling and rolling and I guess whether it's Obsession or addiction I got addicted to it and like
00:34:10
there couldn't be a day go by where I wouldn't work out or I wouldn't eat the
00:34:14
exact calories that I needed to eat or I wouldn't sleep the exact like and I
00:34:19
needed to get the exact amount of sleep that I wanted and it just completely changed like the way I looked and the
00:34:24
like my my levels of fitness and cardiovascular and strength and everything like that I just went through
00:34:29
the roof cuz people will look at you now and think that you know they'll see you
00:34:33
getting up at I don't know 5:00 a.m. in the morning and going for like a 20 mile
00:34:37
run um and hit in the gym later that evening running a business doing all these things being super productive and
00:34:42
they'll probably think he was just born with something that I don't have right
00:34:47
like he's just got this level of motivation probably came in his DNA that I don't have yeah and a lot of people do
00:34:53
say that a lot of people think that think it's genetics or they think it's
00:34:56
steroids and stuff like that or they'll just think that you're like wired in a
00:34:59
way from birth I used to think that as well back when I was overweight and unhealthy and like I'd look at people on
00:35:05
Instagram be like yep genetics whatever yep he's on steroids I can't look like
00:35:11
that I've got a business to run like you would you dismiss everything but it's
00:35:15
not and once you start doing it yourself and you see those little gains and you you get into it you you can really
00:35:21
change what is the starting point one step at a time whether it's 10,000 steps
00:35:26
or doing even a 20 minute workout that's all people need to do to change because you'll start seeing
00:35:33
results regardless of what position you're in right now if you can just keep
00:35:37
increasing incrementally what you're doing in terms of Fitness or your business or however like your sleep
00:35:43
whatever it is that you feel is not right you'll see the change over time it
00:35:47
comes and it takes a long time takes a really long time but it it happens it's
00:35:53
difficult to it's difficult to believe I guess for some people because they they
00:35:56
kind of they see the mountain in front of them and you're telling them listen
00:36:00
it's just one step at a time up that mountain but they're just looking at the
00:36:03
top of the mountain going Jesus Christ that's a long way away and the thought
00:36:06
that the the first steps to take are small ones doesn't almost doesn't seem
00:36:10
believable yeah and and look same with me like I would go head on into something thinking that you could just
00:36:16
go out there and run a marathon within a week and people do that and it and it it
00:36:20
crushes you and and then you have to start again but it's just about finding
00:36:24
the rhythm of like what you enjoy and and just going and just doing it and not not really taking your foot off the gas
00:36:30
once you start doing it so jumping back to 2018 then so the business is stagnant
00:36:35
during that period of time and you go on this process of Reinventing yourself um
00:36:40
you also go on the process of Reinventing the business yeah what does that mean how did you reinvent the
00:36:47
business we stripped back all the wholesale that we we were doing and we focused on the DTC so we went into this
00:36:54
weekly drop thing and it was just right it was just before like covid happened and James who is the chief product
00:37:01
officer was like super keen on moving our production out to Portugal it was currently in the UK and Italy and it was
00:37:08
making no money and I had so many arguments with him about it and like hated this this way of thinking that he
00:37:15
was doing and like what he wanted to do with the business and it got to like we we had a massive heated argument about
00:37:21
it and it was so right for the business at the time and I just didn't know it
00:37:24
cuz I weren't acceptance AC accepting of like changing changing the way we were
00:37:31
working and I didn't understand that you could go and do this other thing and produce in a different way than what
00:37:36
we were doing and like full credit to him he completely changed the whole like margin of what we were doing um so James
00:37:45
was doing that for like nine months straight and Mike was doing all these new graphics that was going to change
00:37:51
the way the brand looked and then I I came out to LA a few times and Bone these t-shirts that I really loved and
00:37:57
these cargo pants that I loved and then we started putting all these three things together through through all of
00:38:02
us and then I have a guy called Stefan who was doing all the Website Maintenance and everything like that and
00:38:07
we changed the way the website looked and the whole vision of the brand and we deleted everything off social media and
00:38:12
just like restarted and it just it started working and we put like 300 t-shirts online and we sold 300 in a
00:38:18
minute and then the next week Mike did another design and we sold 600 in a minute and then 900 in a minute and then
00:38:24
it was like [ __ ] we actually do have a following here we've gone from doing 10 15 sales through the day to
00:38:32
like a thousand every single Wednesday 2,000 3,000 4,000 and that gave us like the the
00:38:40
liquid and also the confidence to then go and create more Collections and go back to becoming a real brand again as
00:38:48
you were saying that made me think about how so many people aren't successful in
00:38:53
their lives or aren't as successful as they could possibly be because they haven't gotten out of their
00:38:59
own way and that was me a million times over and just like having that open mindedness and listening to other people
00:39:07
and knowing that it's not you're not right with everything is such a [ __ ]
00:39:11
huge thing it's difficult when you I think especially if you're a young CEO
00:39:15
because you're probably already a bit insecure right yeah 100% yeah um like you feel like you should know everything
00:39:23
so you're like overcompensating by but then as well like the business was growing so much that I would have only
00:39:30
just restricted it if I would have stayed in that CEO position even though I was learning a lot and listening a lot
00:39:35
to a lot of things and we had to bring people in because we were like busting at the seams didn't have enough staff
00:39:41
and like the revenue was going crazy and we didn't know what to do with ourselves
00:39:44
we're all running around like headless chicken there's only like 20 people in
00:39:47
the business and we were doing like 30 35 million revenue and it was like [ __ ]
00:39:52
how what are we going to do we're going to do 50 million next year but we we
00:39:54
don't know what we're doing just like so silly but yeah you I'm going to say from the outside it
00:40:02
looks like you you had it all together of course it does yeah for the whole 13 years it kind of looks like that um and
00:40:08
it still looks like that now and we definitely don't have it all together but we I do have an amazing like
00:40:13
leadership team and everyone in the business is like so bought into it now and like now there's like a mission
00:40:18
statement and some fundamentals behind the business and everyone's everyone's
00:40:23
really on the mission with me and like they they [ __ ] live for it and love it and like we die for it you've you've
00:40:29
created a pretty amazing um company culture you were talking about it there yeah how have you done that that's it's
00:40:35
not really I'm not going to sit here and take credit for that um I'll take credit
00:40:41
for like the gym that we have in there and and the way we like everyone works hard but also like my the CEO that came
00:40:47
in Spenny just he's all about people people over a profit every day of the week whatever it is it's people first so
00:40:55
we have such a good like group of like the leadership theme he's brought in and like everyone who's involved with
00:41:01
the business now it's just constant like transparency and here's where we go
00:41:05
here's what we're doing here's what's wrong here's what's right we need to
00:41:08
focus more on this we need to do more of this and just giving them everything that they they want and like even though
00:41:14
it's yeah you got to work hard you got to work [ __ ] hard we're still like
00:41:19
we're probably the best place to work for that I know of self-awareness I amum
00:41:24
I've spoken to a lot of Founders that have been very very successful especially out of Europe and one of the
00:41:30
things that they all seem to have in common is at some point in their Journey they developed such a high
00:41:36
self-awareness that as we kind of said they got out of the way of the business and just focused on the thing that
00:41:40
they're good at and that's pretty much what it looks like you're doing now yeah and I hope
00:41:46
that's right and I've seen people do that and get it wrong but for me I think
00:41:50
it is right I'm not a businessman and like for me to be the CEO of this business it's growing rapidly and has
00:41:57
all these people involved with it like all I would do is stump the growth of it um so like you said earlier today like
00:42:04
there's people that are so much better at things than you and if you can bring
00:42:07
them into your business they can they can get on with that stuff and do 10 times better job than you can and lay
00:42:14
the foundations for it to become 500 million or a billion dollar brand or 10 billion dollar brand and you can focus
00:42:20
on what you're actually good at how did you get them to come I think like you
00:42:24
said then like company culture like you see if you see represent on LinkedIn or something you're going to look at it
00:42:30
and think [ __ ] I want to be in there these guys and girls are getting after it like doing gym sessions together at
00:42:36
6:00 a.m. and they're all out and they just they're just enjoying the workplace
00:42:40
like but that that comes from being being a successful brand you can't just do that from the get-go can't just build
00:42:46
a gym with no money right so you've got to build that level of success and then
00:42:51
you're able to reinvest into the brand rather than into your stock and and building the actual size of the company
00:42:59
because this is always the issue that I hear specifically like young Founders or
00:43:03
early stage entrepreneurs talking about is okay Steve I get it I know we need great people but how do I persuade great
00:43:09
people like Spencer it's Spenny right Paul Spencer yeah Paul Spencer um how do
00:43:13
I get him to come work here right when he's working at like Puma he was at Puma
00:43:17
wasn't he yeah he was you get how did you get him to come from Puma to represent built a relationship with him
00:43:23
over many years James was in contact with him for 5 years since we first met and then as the business scaled he saw
00:43:30
what we had like he saw what me and Mike had together as brothers and he saw what
00:43:35
me Mike James and Steph had as like a leadership team and he wanted to be involved with it because he knows that
00:43:41
there's no other options for us it was like we we're building this there's no
00:43:45
ceiling like what is what is representing 10 years like what can it be and he says it every day is like
00:43:51
gives me [ __ ] Goosebumps walking in here because there's no there's no limit
00:43:55
to it like can do everything if we can spell sell sportsware we can sell vintage t-shirts and we can
00:44:03
sell we can sell salt like it's insane we can do anything it's it's not really
00:44:08
a brand anymore it's like a lifestyle of all the business decisions that you've
00:44:12
made where does hiring a CEO to run the business and you stepping out of the way
00:44:18
rank number one really yeah my life's just so much better now that he's involved with the business and
00:44:26
there's a lot of way taken off my shoulders it's not the first time I've
00:44:30
heard this I think Ben Francis would have said the same yeah I bet you know in julan at hu said the same and that
00:44:37
putting someone in in that CEO role where it's both like not enjoyable for you as a creative but also it's not good
00:44:45
for the business because it's not your skill set and and that yeah it wasn't
00:44:49
enjoyable for a for a long time and you do it because you had to do it and if I spent 6 hours in that role of a CEO to
00:44:56
then come out of my room and be like Mike let's go and Design This thing you
00:45:00
didn't want to do it there's no energy that [ __ ] drains your if you're a
00:45:03
creative the business side of the thing drains your energy it absolutely kills you even to this day I'll go into a
00:45:11
board meeting and after 15 minutes I'm just like oh my God I'm I'm done I'm
00:45:16
asleep but I could sit in Mike's room and design for 12 hours straight with him how much as a creative and a
00:45:23
creative founder do you have to stay in touch with the business side of things though like you spoke about the
00:45:28
boardroom do you still kind of need to know what's going on I like to yeah okay
00:45:32
I I love to know as much as I can um but as well I think you should keep things away from yourself because it will
00:45:41
inflict you with even if it's like negative things I think especially if you're so focused on building this next
00:45:48
collection or whatever it is if you're hearing negative feedback about some kind of product that's not working or
00:45:52
something in the business is not working that affects what you're doing there um
00:45:56
so I think trying to divide them two things is crucial and I did that with Mike from the GetGo cuz I knew that like
00:46:03
negativity and um like feedback loops on things that weren't great wasn't good
00:46:10
for him when he's designing so kind of kept him just like strictly to design
00:46:16
but obviously we'd give him facts and figures and numbers and stuff like that
00:46:19
but try and keep him out of it as much as he can what was your hardest day oh um I remember we got a letter
00:46:27
from a company also called represent in Europe telling us that we we were basically
00:46:36
done and yeah that was that was the worst day in the business yeah what did the L say just said like that they owned
00:46:45
the trademark in Europe and we were they were just going to take us for everything we had we couldn't carry on
00:46:55
Trading they wanted all of your money more than what we had and that that like that was in that
00:47:04
same period that 2018 to 20 where we were just like every day we were waiting for responses and every day it was like
00:47:13
waking up and thinking [ __ ] like is it all over today is it all over tomorrow can we do what we want to do is this
00:47:19
even our business anymore do we even own what we're doing and like there was
00:47:25
there was only really me Mike and James that knew about this that was going on cuz I didn't want to put it out to
00:47:30
anyone didn't want anyone in the business to know like this was happening or even my family um and it really
00:47:36
[ __ ] like restricted us with everything we did every decision we made every garment we
00:47:42
sold um so that that that was that was included in that really dark period they presumably owned the trademark that you
00:47:54
were using so you had called yourself represent but someone else owned the trademark for
00:47:59
Europe yeah and you didn't realize that at the time we thought we owned it um
00:48:04
because we had the UK IP and all over the rest of the world and there was this dormant we thought it was dormant but
00:48:10
apparently was selling clothing section 25 or whatever section 25 is like the clothing category of a trademark right
00:48:18
and at first we thought all right we can we'll we'll be able to figure this out
00:48:22
let's get some lawyers and we'll go into it in a certain way and approach it like
00:48:26
this and was just constantly like no no no like they weren't willing to nothing
00:48:33
and that was like that was the devil that W you up every night um but I used that as like I guess
00:48:42
again it's that chip on the shoulder thing I kind of used it as that and I realized that like we had to get we had
00:48:48
to do so much and make so much of the brand that we didn't want to give it up
00:48:53
and that when it when the time came to it and he gave in and he wanted to take money we had the money to be able to do
00:48:59
it this sort of dark period between 2018 and sort of 2020 was did that cause it or was that just on top of it that was
00:49:08
like on that was the icing on the cake right so the business is stagnant and then you get this letter through someone
00:49:13
wants to take everything you have and we spent so many months like just sat in the back office just figuring out what
00:49:20
we're going to recall the brand how we're going to Rebrand it and like what
00:49:23
it meant if it was not represent anymore and we wouldn't we couldn't post
00:49:27
anything on social media so it was like we can't show this guy that the brand
00:49:31
does well or we're making any money because then he'll want more and he'll
00:49:35
start seeing all these other things and we just we were so in our own heads about it and like all the advice from
00:49:41
lawyers was just just always bad news um but eventually we got him to come up come up with a figure that he
00:49:50
wanted for it and I remember it was I think it was March 2020 we ended up like signing and
00:49:57
getting getting our name back he wanted Millions yeah um you said the lawyers were giving
00:50:04
you bad news what were they saying just like they wouldn't respond for three
00:50:07
months the lawyers no no no not the lawyers his lawyers okay his lawyers okay so he and then they respond on the
00:50:12
last day of like this three Monon period but you'd be in the car going to like
00:50:16
Portugal to find out if this production's ready and you'd get this long email and your heart just drop and
00:50:21
he'd be like what's going to get said and then we' go back to the office and
00:50:26
sit there again and try and rethink of another name and then respond to him within a few days and then be another
00:50:31
three months so there was just this like this dark cloud above our heads all the
00:50:36
time when you say Dark Cloud what does the Dark Cloud feel like fly on the wall again yeah just you
00:50:45
not being able to be yourself with everything you do every decision you make whether it's buying a [ __ ]
00:50:51
sandwich from the shop it's like that's not your money to buy that sandwich cuz
00:50:55
someone else owns a name where you're making that that money it' like get you like
00:51:01
that did it interfere with your sleep your mental health everything um but Al but like I said earlier it also became
00:51:11
this driving force where like i' use it as a thing where it was like I know this
00:51:18
Probably sounds so stupid but like I just got started running in 2020 and I was like I'm going to go out and run 15K
00:51:26
and if I stop that's like him coming for us you know he's like I have to do it I
00:51:33
have to win at everything we do whether it's just a run or it's a design selling
00:51:36
or whatever it is like you cannot stop now can't be easy going through that with your brother as well because you're
00:51:43
going to both be somewhat protective of each other I imagine and if there's that
00:51:46
dark cloud hanging over both of you at the same time it's yeah it ruined both
00:51:51
of us it ruined his the way he designed and yeah everything and then So eventually you get a break and this guy
00:51:57
agrees to a figure and at the time I you know millions and millions of pounds if
00:52:02
you're making six or seven million in the business and you're saying it's not
00:52:05
really profitable I'm guessing the money wasn't in the bank to send this guy
00:52:08
millions of pounds no but the deal went through in 2020 when we were really like
00:52:12
pushing forward and doing everything we could to that when that thing happened we had enough money for it how do you
00:52:18
feel about him this guy that sent you that ler up until then just hate just absolute hate
00:52:26
because we were a bunch of young guys that were trying to build this business and we had
00:52:31
20 employees at the time that we'd probably have to lay off and we'd lose
00:52:34
all the money and we'd be in debt for the rest of our lives or whatever just
00:52:37
because he decided that he wanted to use that name to sell nothing basically wasn't selling anything
00:52:45
um so yeah up until that day I was I was really upset about it but after it I kind of just realized
00:52:53
that it is what it is and that's how things go and and when I look back at it now it really
00:52:59
[ __ ] catapulted the business cuz that's when we came out of our shell and that's when we started really like
00:53:05
building this brand into a lifestyle and not just t-shirts on the floor on an Instagram page did your parents know
00:53:12
yeah that you were going through that yeah a little bit how I wouldn't tell them the full extent but why just cuz I
00:53:18
didn't I don't like putting pressure on other people um especially when it's not
00:53:22
going to affect their lives as such at the time um but yeah we go to my mom and dad's every weekend and like it would
00:53:28
always be a subject that came up has he replied yet has he responded like have you heard anything it's just
00:53:35
like yeah it [ __ ] us how how did you how did you deal with that cuz you're a
00:53:39
young you're a young guy I remember the first time in business where I experienced anxiety um I I thought
00:53:45
anxiety was something that happens to other people yeah and then I remember the day very clearly where I had to let
00:53:52
the managing director in our New York office go I had to fire him right and I was sat in my apartment in Manchester
00:54:02
thinking about that flight tomorrow where I I'd asked this person to come and meet me for a
00:54:06
coffee and I was just like riddled with anxiety for the first time ever I was like this is this is what people talk
00:54:12
about when they're talking about mental health this is it it's happening to me I
00:54:17
Invincible but it's it's suddenly happening happening to me um obviously
00:54:22
as it always goes it was never it wasn't as bad as I imagined but it's the imag
00:54:26
that imagination is 95% of it isn't it have you experienced that before um mental
00:54:34
health I always struggle when people ask me about this cuz no not really um I've
00:54:39
always been pretty solid on where I want to go who I want to be what I want to do
00:54:42
and just stuck to a plan um anxiety that that thing that period yeah that caused
00:54:49
me anxiety but not not to an extent where it was like crippling mhm um but like I kind of now I kind of enjoy the
00:54:58
the bits of anxiety I get because you learn from it right like you going into that meeting and telling him you're
00:55:03
going to get fired once that's done you have that relief and then you know next
00:55:07
time you do it this is how it goes so you lose that 95% of anxiety that happens before it or you lose a little
00:55:13
bit of it yeah I get really anxious going on to podcasts like the past few days I've been really anxious coming on
00:55:20
here um and I've done a hundred of them before um so you never lose it but how'd you goope with it just being
00:55:29
prepared as much as you can for whatever that thing is so whe if that is you going to fire someone you got to know
00:55:36
the reasons why you're firing them like where they can go what's going to be
00:55:40
best for them what's going to be best for you and just going into it like that
00:55:44
um and then there's nothing really that can happen within that meeting then that
00:55:49
that can go wrong I think and I think that kind of clears the anxiety on your on the brands you know
00:55:55
you've gone through a bit of a transition you said you was the brand was stagnant at one point and then it
00:55:58
took off again when you made a lot of sort of operational changes and sort of changes to the business model but at the
00:56:04
heart of the brand there was always something special you know to even be at six million revenue and I remember back
00:56:10
when I first discovered represent and for anyone that doesn't know it's basically the only thing I wear so like
00:56:16
if you ever see me out or on stage or whatever I'm wearing represent head to
00:56:19
toe I mean it's it's I wear this I usually don't wear this on the podcast
00:56:23
but when I'm not on the podcast it's the only thing I'm wearing and the the 24/7
00:56:27
pants that you made are the only pants that I wear everyone knows that like you know I don't actually have another pair
00:56:33
ofs that's all over um because there's something there when I discovered the
00:56:37
brand there was always something special about it and it's hard to explain right
00:56:42
and when you observe the brand it's clearly turned into a bit of a cult right a good cult no one's getting
00:56:48
murdered it's a good cult but what is that thing that the brand always had oh
00:56:53
that's hard that's a hard question it's really hard I think it's the fact that
00:56:57
it's like two brothers that from Manchester that don't really belong in fashion have come up and done this
00:57:02
really cool thing where they're proven that we don't need to just follow the
00:57:07
rule book and we can do whatever we want to do and sell whatever we want to sell
00:57:11
and like it's still even though it's a huge brand now it's still like a small
00:57:15
thing where like the Owners Club for existence like which is like one range within it one range within it where like
00:57:22
you see someone else wi an own's Club hoodie like you see them two guys not at
00:57:25
each other and it's like yeah part of something like we've kind of built this
00:57:28
community that is it stems from the people that are in the business but it's
00:57:33
so much bigger and it's on a global scale but it's still like pretty small
00:57:37
and it's it's like a it's a family business right it's run by two brothers
00:57:41
and everyone within the business feels like family and when you buy a piece of that product we're giving them way more
00:57:46
than what they expect like I my one of my main things is like quality and I want the customer to think um I follow
00:57:56
these guys kind of cool I might try a hoodie and they get way more than they expect and that's when like they become
00:58:02
part of that cult you're exceeding their expectations exceeding their expectations way more than what they
00:58:06
thought it would but for you to exceed my expectations there must be something going on in the office yeah that isn't
00:58:14
going on in the other fashion brands offices yeah and what is that thing that's happening at represent that's
00:58:19
probably not happening at your competitive place I think it's my innate desire to just have just be the best
00:58:27
however we show up whether it's a popup whether it's a run Club whether it's the
00:58:31
the feel of a garment or the delivery saying it's going to take three days and
00:58:34
it takes one day I think it's just my innate desire to just really be the best
00:58:40
at how we show up as a brand exhausting because because the reason why people don't do that is because it's
00:58:47
easier to cut the corner right it's easier to send it 3 days it's easier to
00:58:51
not really care about the quality of course but like it's so personal to us and it's all we were and it's all we
00:58:57
obsess over every day so it's got to be good what do people not see in terms of
00:59:02
the effort that goes into the work between you and your brother Michael what is what is it that people don't see
00:59:09
they don't see Mike enough yeah I'm trying to get him to come out more with
00:59:14
how how he does things and these process and stuff but you like with him you're
00:59:18
seeing a guy that is in a room designing all day every day with his Graphics team
00:59:25
and it's not just him it's the full scale of the business the logistics the
00:59:30
production the Garment TX the guys that are designing all the the actual garments and like the content team like
00:59:37
all of them are so bought into it and everyone we bring up to the office whether it's a store or another brand or
00:59:44
whatever like they're [ __ ] Blown Away no one can believe what's going on in
00:59:48
there and it's this ecosystem that's been built by spy and us as leaders and
00:59:54
and really like bled this Mission into everyone that's in there that like we're
00:59:58
creating something that's going to be like like phenomenal and something that'll last way longer than what we
01:00:04
lost ourselves when you've put so much of your heart into the designs and then
01:00:10
you go on Instagram and someone's copied it yeah and it's your brother's design
01:00:14
that they've copied and I see I see people copying your stuff all the time how's that it's good it means it
01:00:22
means the Design's good right no that's not how you felt the first time no at
01:00:26
first you [ __ ] hate it and you think people are taking food off your table and in some cases that's right um and if
01:00:33
if it's a brand that's like very similar to us and they're trying to do the same
01:00:37
they're at the same price points as us and they're in our market and they're
01:00:40
taking market share then yeah it's like they shouldn't be doing that and it'll
01:00:45
bite them in the ass when it comes to it and at the end of the day it's who's in
01:00:49
it for the long run right copying other people we used to do it when we we started I'm not going to sit here and
01:00:54
say everything was origin we've all been there and done that I don't think I don't think when you're at
01:01:00
a larger scale you do do it but then you see brands that are huge High luxury fashion brands go and do it to a small
01:01:06
designer um so I think it's just it's just what comes with life I'm sure
01:01:10
you'll get it with podcasts it's the same thing right you just got to laugh
01:01:15
at it yeah I've thought about how you know my journey with with people like copying
01:01:20
what you do or whatever has been it's been on a bit of a journey and it's
01:01:24
difficult cuz it's because especially when you care so much about something someone copies it it really hits you in
01:01:28
the heart to some degree it's like especially if you can like remember where you came up with that idea and
01:01:32
then but I but you're right it's an inevitability and it's also um I always
01:01:38
think about how the most important stuff is actually the part of the iceberg under the water yeah and even with
01:01:44
design I I try and get this across to my team that like it's not even the design
01:01:49
really that counts it's the whole brand they're bu they're not buying into this
01:01:53
word yeah they're not buying into that they're buying into this essence of like
01:01:57
them becoming part of this club and like they're getting this Prestige and getting the workouts and they're all
01:02:02
part of this whole like lifestyle that we're portraying and doing and living
01:02:06
and becoming the most important stuff they can't copy no one can copy that they can copy a logo and they can't copy
01:02:13
like what what you stand for right so you've gone from being a business that was making sort of 8
01:02:19
million in 2018 to as we sit here now I think last year you did about about 100 million dollar yeah which is exceptional
01:02:28
money is now um large in your life you I'm sure you run the numbers and you go
01:02:35
[ __ ] I'm worth this much money if I sold it for this [ __ ] try not to but do you think uh do you think
01:02:42
about how do you think about money now I'm not going to lie and sit here and
01:02:46
say like oh money's not an issue money's not a a thing that drives me because it
01:02:50
is and I think it is with everyone and I'll speak to billionaires and they'll
01:02:54
say on camera that they're doing it for this and they doing it for that and then they'll say
01:02:58
off camera like I want to get [ __ ] Rich course I want to be rich everyone wants to be rich there's there's no
01:03:03
negativity that comes with having a lot of money and I think that society and the way it's perceived now is like not a
01:03:11
good thing that you're making a lot of money like I want I want represent to be
01:03:15
doing billions I want everyone in the business to be extremely wealthy I want the leadership team to be able to have
01:03:22
generational wealth like that that's first and foremost like I I like I love
01:03:28
that why not but if you had a billion pounds now would you be any happier I I don't measure anything on happiness like
01:03:37
I I'm I'm happy to sit in design for 6 hours or I'm happy to go for a run and
01:03:41
like absolutely ruin my legs like that makes me happy I also like doing hard things and rewarding myself um and
01:03:50
that's NE that's not really money but like like I said earlier money never has
01:03:55
a negative impact I don't think but on that point about giving you a billion dollars if I give you a
01:04:00
billion dollars and it's not going to make you any any happier then what's the
01:04:03
point in the the money I think it will make me happier really yeah course dude I could my family would be set forever
01:04:11
all my team would be set forever like that in makes me happy imagine me being able to turn up to my family and being
01:04:18
like okay Dad I know you've worked all your life here's here's this enjoy it what's
01:04:24
the exit strategy per se I don't know anything else so why would I want to leave how are you going to get the
01:04:32
billion if you don't leave we'll do it in profits um no I don't I don't want a I
01:04:39
don't want a billion dollars in my bank account like that's not needed but when you say what's the exit
01:04:46
strategy I'm like when I watched you leave your business I was always thinking like you already had the the
01:04:53
podcast lined up and you're already ready to move into this thing anyway so it made sense for you I don't have that
01:04:59
and I also don't want that like I love represent I wake up and it's represent
01:05:03
everything everything I talk to about everyone is the brand everything I do is the brand that what like even bringing
01:05:09
my fitness into this thing is my brand and like I've been able to then build
01:05:13
247 into this brand which is actually just like more of a passion project for me than um than building a business and
01:05:21
even though like all the athletes that are involved like I'm able to suck so
01:05:26
much like knowledge and worth out of these people personally for myself through the brand so me then moving into
01:05:33
something else or just selling the business doesn't make sense when your identity and your profession become so
01:05:42
intrinsically linked there's a cost to that right because it must feel you know you talked
01:05:49
about back back backs beinging against the wall um God if the brand were to go down down
01:05:56
if the revenue started to Plum it and it went out of Vogue or whatever they call
01:05:59
it like it just was no not popular anymore that's linked to your like self-esteem and you're like self-worth
01:06:04
and your identity 100% and look there is days where it doesn't do well there is still
01:06:11
days now where we'll launch products and we'll have a nightmare with it how do
01:06:15
that feel honestly it [ __ ] with you [ __ ] with your confidence um but it also gives you a realization that you're
01:06:22
not super human and you can't do everything and not everything your touch turns to gold and then you got to go
01:06:26
back to the drawing board and do it again what does that look like so that you think about the last time it
01:06:31
happened how did it feel and how long did that feeling last it lasts a few days and I'll speak to Spenny about it a
01:06:38
lot over them few days and he'll reassure that something else is going to take that feeling away from it and it
01:06:43
usually does and as well like it it's not all about small failures along the
01:06:51
way and there's so many exciting things that when something small trips you up a
01:06:54
little bit you've got to realize like no this is for the long term like the future is this is in 10 years let's look
01:06:59
back at this as like a a learning curve amongst all of this you've still got to
01:07:05
figure out how to have a life like a personal life because regardless of how intrinsically connected you are to the
01:07:11
brand represent you're still going to need to have a life you're still going
01:07:14
to need to be a George in there somewhere yeah and I never really did for a long time past 10 years I've not
01:07:20
really had a life not nothing outside of represent but I've built repres into my life in
01:07:27
the moment I think about you know times in my career where I was absolutely all in on something to the point that I was
01:07:34
like seven days a week in this [ __ ] office and even the weekends when there's nothing to do I'm just in there
01:07:38
cuz I got new mates dude so that's when I realized so them Sundays where you'd
01:07:42
be sat at home on your own no one would be messaging you you can't do anything
01:07:47
with people in the business because it's their time off with the families that's
01:07:51
when I realized like [ __ ] I'm like I'm probably too bought into this were you
01:07:59
lonely alone but never lonely never I never got to the point where I felt lonely may maybe a little
01:08:08
bit but like I would I would distract myself with going working out for five hours you
01:08:14
know or just putting my headphones in and listening to a book and just just going and coming back and then the
01:08:20
Sunday's done anyway Sundays were my worst days because I didn't have anyone
01:08:24
to do anything with like I'd go I'd go and train at a local gym where there's a big Community there
01:08:30
for the from 6:00 a.m. till 9:00 a.m. and I come home I just sit there and think when's it Monday isn't that funny
01:08:38
text my mom like what you up to and she be like oh we're actually up in Scotland
01:08:41
doing this trip I be like [ __ ] I can't even go and see my mom so yeah I guess I guess there is a
01:08:47
little bit of loneliness in there yeah I was lonely but I didn't know it at the
01:08:51
time yeah I only know it in hindsight cuz I look back at the way I was living and right yeah I was filling the Gap the
01:09:00
Sunday Saturday Summer evenings holidays even Christmases like cuz I was in Manchester my family are in the
01:09:06
southwest I was filling it with work like often just like pointless work absolutely unneeded stuff a lot of the
01:09:13
time it's it's great and you can go out and you can spend a few hours on your
01:09:16
own and write a load of things down that you need to do that next week or but you
01:09:19
need a team to do anything like I can't get anything done without the team and that's that's one
01:09:28
thing I would realize every weekend that like I'm wasting my time pretending to
01:09:33
work it's exactly what I was doing relationships romantic relationships let's start with
01:09:41
non-romantic relationships in fact you talk about having to shed people in terms of like negative influences in
01:09:49
order to change your life people ask me about this all the time which is yeah you know how
01:09:54
important is the environment on personal and professional success I think it's
01:09:59
everything I think your ecosystem that you build around you is everything whether that's the distance it takes you
01:10:05
to get to the gym or the people you follow on social media if you're following Joe from school that's out
01:10:12
every night drinking and you're watching them stories even if it's 20 seconds of
01:10:15
your day you're wasting your time watching them stories and you're also looking at things that are just
01:10:22
absolutely pointless to your life so why don't you go and follow someone who's
01:10:25
done what you want to do or he's doing what you want to do or who actually inspires you and just clear out all the
01:10:30
[ __ ] and you you're going to be so much more in your in the right head space if you do something like
01:10:37
that did you do that did you clear out yeah did it a lot of times got a lot of bad messages from
01:10:45
doing it really Jo okay yeah why did you unfollow me do you explain it to him um yeah just tell
01:10:54
them how it is just say look man I don't want to watch you sit anymore so romantic
01:11:00
relationships then how has that been because it it must must be pretty tricky with the level of obsession that you
01:11:06
have to maintain a healthy happy romantic relationship nonexistent didn't didn't entertain it for so many years
01:11:14
tried it once maybe like when I was 25 26 and just didn't work Why didn't it work I
01:11:22
was obsessed with work and I was also like I didn't know who I was and what I
01:11:28
wanted to be and it was before that era before that time of mine where I changed
01:11:33
so it just I didn't like who I was and obviously that doesn't work when you're
01:11:37
in a relationship you got to you got to love yourself first right MH um and then
01:11:43
after that I just kind of just said no I'm not doing it and didn't up until
01:11:48
recently really didn't entertain it at all for so many years you got a girlfriend have I no not not really kind
01:11:55
of would she answer this question the same way she got a boyfriend she's got a
01:12:02
boyfriend no are you a little bit um are you you're an avoidant aren't you do you
01:12:07
know the the attachment Styles have you heard about the attachment Styles no what's that three attachment Styles
01:12:10
you've got the secures they're the ones that just have the perfect relationships
01:12:13
right you know they're like no problems they're like you know and then you've
01:12:16
got the anxious ones who clingy like need like they need like need attention yeah exactly and then you've got the
01:12:22
avoidant who kind of run right strike me as an avoidant um I don't know what I am
01:12:29
I don't I I really don't know I'm definitely not an attachment one no um
01:12:34
and I just always thought it would be a pressure on myself to then and I didn't want to let someone else down
01:12:41
because of what I was doing with work and I don't want to have to explain to
01:12:45
someone like this is my business this is my life I'm doing this all the time when
01:12:49
they want to see you and they want they want your attention and stuff but now like hiring spany and having more time
01:12:54
and actually coming moving out here I've got time now like my day is done way
01:12:59
before what it was at home I would work from or i' train and then I would work
01:13:03
from I'd be in the office at half 5 in the morning I'd leave at 7:00 p.m. and
01:13:07
I'd go to bed so there was no time but now I can wake up early get all the stuff done with the guys at home work
01:13:14
with the guys over here building out representing LA and then I can be done by like 2 3 p p.m. a lot of days so I
01:13:21
have then time to like I guess date goals and things like that and how's that going
01:13:28
hate it really no not I hate it I guess guess you do hate it because I was I have this [ __ ] feeling
01:13:35
where I'm not fulfilling what I should be doing and I'm kind of giving myself a
01:13:41
disservice if I'm out doing something else and I think a lot of entrepreneurs
01:13:46
and people who run businesses get that where like if you're not fully into the
01:13:50
business like with every minute of your time you feel like you're not doing the
01:13:53
right thing and I'm I'm starting to try and get out like a guilt feelings yes
01:13:59
very guilty yeah and that actually caused me a little bit of what we think is anxiety I don't know if it is anxiety
01:14:06
but it really yeah yeah I would wake up the next day and be like [ __ ] I've like
01:14:11
spend four hours with this person that I'm not interested in seeing that's I've
01:14:16
wasted four hours where I could have been working could have been building the brand could have been doing other
01:14:19
things sounds like a lot when I say a lot I mean like a lot of a weight to carry yeah like to not be able to go on
01:14:26
a date with someone for four hours without waking up the next day feeling anxious about how you spent your time it
01:14:32
feels like your passions become a bit of a prison yeah a self-inflicted prison but I love it and and it's a privilege
01:14:39
to have it but I'm I'm starting learning like I said I'm kind of got a girlfriend
01:14:44
right now um kind of got a girlfriend you're in so much trouble you have no idea that's
01:14:52
fine she's oh George is on a podcast I have listen to this she's going to click
01:14:56
it we'll do a chapter on YouTube which is called George's girlfriend we'll put
01:15:00
it in the trailer you're going to be some serious trouble absolutely fine Valentine's day yesterday and you're
01:15:06
throwing under the bus interesting but it does it sounds it sounds like a little bit of a prison
01:15:14
yeah you know um not being able to take your foot off the pedal at all without feeling anxious MH are you happy yeah
01:15:24
and what does that mean that means I I wake up I'm [ __ ] thankful for what I've got and what I've built and who I'm
01:15:30
around and like my brother and my family and like I enjoy being able to just do what I want to do and that is the work I
01:15:37
guess most of the time you know when people talk about work life balance M what's your honest opinion of that
01:15:43
[ __ ] if you actually want to build something that's going to stand the test
01:15:47
of time and make you very successful and Rich and happy and bring other people with you it's going to take everything I
01:15:55
fully believe that I don't think you can half ass it I don't think it can be a
01:15:58
side project and I don't think it can be something that's just 3 hours a day I
01:16:03
think you've got to go fully into it to become like high level achiever like
01:16:08
actually a winner what are you willing to sacrifice for that everything whatever it takes
01:16:16
why not I'm already into it now so I've got to got to go fall on look Kobe
01:16:21
Bryant wasn't doing three throws at [ __ ] 3:00 a.m. for no reason you got you got to be the best you got to do
01:16:27
everything right I always talk about the cost that comes with that and the sacrifice are you willing to sacrifice
01:16:33
you not having a family yourself for the time being yeah maybe later on in life when it when it
01:16:39
becomes something that I can step aside from even more then yeah you're going to
01:16:44
want to step aside from it because you're getting anxiety doing 4our dates how you but I'm learning I'm learning
01:16:49
I'm starting to do it like I said yeah you've seen progress in that definitely
01:16:54
yeah I think it's just about building that muscle of understanding you can do
01:16:58
other things and realizing it's not going to come crashing down if you take your foot off the break for a second but
01:17:05
still knowing that you're giving it your all when you are in it is there a point where I always think
01:17:12
about bbery as an example the bbery story of how they kind of went out of fashion because they became too popular
01:17:19
what I'm trying to say is like bbery was aspirational so lots of people start
01:17:24
wearing in it some less aspirational people start wearing it people start knocking it off and selling it for super
01:17:30
cheap in markets then eventually it's no longer aspirational right because because of because it got so popular
01:17:37
that it becomes uncool is do you worry about that as a risk factor for represent so that's like a life cycle
01:17:43
right and that comes every couple years or every seven years whatever they may be in the industry but there's always
01:17:51
different markets to push and pull on also like represent is so small in terms of size compared to burbury at the
01:17:58
moment we have a very core customer base where we kind of can identify them and we know where they are and what they're
01:18:04
doing and until that goes mainstream which I think usually happens probably at like 250 300 million
01:18:11
Revenue um I don't it's not a worry as such at the moment I used to worry about
01:18:15
a lot but like when Spenny came in he was handling a $500 million business he's like we're barely touching the
01:18:20
sides 20% of our revenues in the US that's only $20 million they could sell $20 million out of LA and not see the
01:18:27
product for the next six months you wouldn't even see someone wearing it so at this point no but it it is something
01:18:35
that we will always think about and always you've always got to limit your distribution and make sure you're
01:18:40
selling it in the right places and look we are still like a luxury brand we we're in the best stores in the world
01:18:45
like it's not like you can walk into a Pon and pick us up so it's it's still
01:18:50
not a mainstream brand and it's expensive I was wondering if it if that's less of a threat in on the 247
01:18:57
side of things where it's more about like utility and less about like fashion
01:19:02
because you know everyone wears Nike yeah and no one's like oh my God I'm not
01:19:06
wearing Nike because they're wear it you know yeah biggest Sports we brand in the
01:19:09
world and how are they able to tier a Travis Scott or a virgila blow Jordan one that's going for $5,000 but they're
01:19:16
still selling tracksuits at $20 and you can still see everyone in Gold's Gym to
01:19:21
everyone in [ __ ] Equinox wearing it so there's there's just te to everything
01:19:25
right there's a trickle down system with everything I wonder if that's is that
01:19:30
because it's like more of your utility product than a fashion product I think
01:19:34
so with Nike yeah definitely um because it's not really like a fashion brand
01:19:38
that's able to sell like a $20 item and then like a Ralph Lauren oh really do
01:19:43
they so cheap and expensive stuff well if you look at Ralph Lauren most like it looks amazing from the outside and they
01:19:50
have all these beautiful stores in like the best the best spots in London and New York and la and most of their
01:19:57
revenues done through Outlet at $20 polos or $15 polos 60% of their sales is a polo top which I'm not I'm not exactly
01:20:06
sure on but that's what I hear so there's ways you can I guess smoke and mirror it disguise
01:20:13
things and do other things but for us like we we're pretty solid on where we
01:20:18
want to be in terms of the marketplace and the price points and we'll grow that
01:20:22
way rather than having to teer things to an extent what are the most important because I think most people will be
01:20:29
listening to this conversation in essence because they want to know how you've done what you've done you know
01:20:35
they want to know like the transferable principles behind how it's possible to scale a very successful business that
01:20:45
also is unique because it's quite a cult business you've got like an incredibly
01:20:49
cultish brand you know you do like run clubs and almost a thousand people will show up on the street corner or you you
01:20:54
drop something and you sell thousands in minutes yeah um what are those principles that you would maybe say to a
01:21:01
18yearold George or to that kid in your DMs that's asking for the the principles principles that only you
01:21:07
could have learned in hindsight I think it's about creating the DNA of what the
01:21:12
brand is and sticking to that not vearing off in different directions and changing everything up every so often
01:21:19
based on Trends so I think it's about holding a DNA where that's through thick
01:21:22
and thin so whether it's not right for that time or it is right for that time
01:21:27
there'll always be life cycles in fashion and things will go out and in fashion but if you can kind of cultivate
01:21:32
the look that you want that's that's first and foremost what it is like if
01:21:37
you look at 247 and represent 247 looks like represent but it's active we it's
01:21:42
not like it's a whole different thing that looks like Lululemon like it still
01:21:46
looks like represent so I think making sure the DNA in the brand is very like visible where does the DNA come from
01:21:54
just personal preference what we like to wear what I what I feel like I look good
01:21:59
in what Mike feels like he looks good in what the team love and just building that over time step by step just
01:22:05
creating products that we feel like is either missing or we just want for ourselves to
01:22:11
wear and what would you say about hard work as a principal I think it's everything I really do think it's
01:22:18
everything I meet a lot of people especially out here that have their little hands in different businesses
01:22:23
lots of different pies but but don't work hard at any of them and none of them really ever succeed or they only
01:22:28
own 1% when you find out they've sold a business um so I think it's all about
01:22:34
just like going all in on something that you own I think it's hard if you were just a
01:22:40
small minority shareholder in something like that then is not really your passion it's someone else's or it's a
01:22:47
big group of peoples but when people think about hard work they you know and people advise
01:22:53
someone and say you have to work hard if you want to be successful people say that's toxic yeah don't
01:23:00
care what what's toxic that word that word is just makes no sense you're going to encourage
01:23:07
people to be burnt out yeah I think you can come out the other side of burnt out
01:23:13
like the more you do right the more you can do so if you're working hard at something and you're starting to feel
01:23:19
like it's getting a bit too much the pressure is a bit too much you carry on
01:23:23
doing it you're going to come out of it it's not like it it's not like you're
01:23:26
just going to end nothing ends you just figure out different ways to actually make it successful or you'll something
01:23:32
will work and you'll be like oh [ __ ] then your energy goes back up and you
01:23:35
start going down there and and it works I don't think I don't know I think there's a lot
01:23:41
of negativity around working hard and I don't like that there's there's going to
01:23:46
be a kid listening right now that's like 18 16 and they just can't find the
01:23:51
motivation whatever that means they can't find the motivation to get up and go to the gym they've got some idea but
01:23:57
it's still on the sofa that they had it on um like what what what do you say to
01:24:02
that young man or woman is the first thing to get the the wheels in motion [ __ ]
01:24:12
motivation I don't have motivation a lot of time it's actually more about
01:24:15
discipline it's about just getting it done get up and get it done like with anything with work with working out with
01:24:21
creating a product with building a brand with relationships whatever it's discipline over motivation motivation is
01:24:27
a small thing that can last 2 minutes or an hour motivation can come from listening to a a song on your
01:24:35
iPod if you got discipline you're willing to do it every single day of your life and knowing that it's going to
01:24:41
take so long to do it you just get up and do it you don't even think about motivation and and what is and what is
01:24:47
discipline then discipline is an instruction manual like what is discipline to you yeah I guess it is an
01:24:55
instruction manual I guess it's a list of things that you must do for yourself
01:25:01
to to become what you want to be and it's I guess it's a deciding factor
01:25:08
on whether you're going to do something or not and it goes back to what you said
01:25:11
about like you drew a picture of yourself of what you wanted to look like but you also wrote out like a set of
01:25:16
principles or values that you wanted to embody yeah and then you're living your
01:25:20
life by that as opposed to how you feel every day yeah yeah when you put it that
01:25:27
way that that's what it is and eventually it becomes part of them it becomes a muscle right and you grow that
01:25:34
muscle and you constantly like breaking it down and regrowing it and them principles just become your life you
01:25:42
know they say like habits what is it thoughts become habits and then habits become principles and that becomes you
01:25:50
as a person a lot of people just don't think they're moldable goes back to what we
01:25:54
were saying earlier about like we just don't think that we can change ourselves
01:25:57
yeah but you your evidence of that really remarkable evidence of that yeah and there's a lot of people
01:26:04
there are there's so many inspiring stories out there on social media and in
01:26:07
books and podcasts and stuff that all these people that have completely changed their lives it just takes a lot
01:26:12
of time and a lot of effort are you confident I'm I'm not going to lie I
01:26:18
still have like doubts about things a lot of the time especially in business but with myself yeah I'm I'm conf
01:26:25
what do you have doubts about in business just like you said before maybe one day the the revenue stops maybe one
01:26:31
day it gets too popular maybe one day something doesn't work out maybe one day a competitor comes up
01:26:38
at the side of you and starts taking everything from you the key to growing a business is making sure that it's
01:26:43
scalable and this comes with integrating into the right platforms early in the game to support your growth a platform
01:26:49
that's helped me and my team to do this is Shopify who I'm sure you know by now
01:26:53
because they do sponsor this podcast Shopify is a Commerce platform revolutionizing millions of businesses
01:26:58
worldwide we recently launched our second version of the derio conversation cards on Shopify which would not have
01:27:05
been possible without Shopify when I started podcasting an online store was the furthest thing from my mind but now
01:27:12
thanks to how simple it is to use the platform it's made this whole process so
01:27:16
unbelievably easy it's actually the internet's best converting checkout 36%
01:27:23
better on average compared to other leading Commerce platforms if you guys haven't tried Shopify on your business
01:27:28
owners go and try it now because you can sign up for a $1 per month trial period
01:27:35
just by heading to shopify.com Bartlet and you can get started for $1 What if Michael turned around and said
01:27:43
you know what I'm done he just said I just can't do this anymore I I'm going
01:27:47
to just you know I'm done um i' probably cry really yeah definitely um and I just
01:27:54
try and figure out why what it is and then try and get him back in he said no I'm done said and just that was it
01:28:02
forever it had suck it would suck a lot um because I've been since school we've
01:28:09
been together doing this forever so for him then not to be there it' be he'd be pretty shitty because like
01:28:19
who are you doing it for then like I'd [ __ ] die for Mike do you know what I
01:28:25
mean like if if someone had if someone said I'm going to I've got to kick you
01:28:29
out of the business but Mike stays I'd go like this this isn't really for me I guess it's
01:28:36
for him and like it's kind of at that point where that can't happen he enjoys it too much we love
01:28:45
doing this so it's interesting that thought experiment though kind of illuminates much of the reason why
01:28:51
you're doing it in the first place because the first thing you said was who am I doing it for then
01:28:56
yeah but if I had asked you earlier who you're doing this for you would I don't
01:28:59
know if you would have said I'm doing it for Mike no I am I'm doing it for Mike
01:29:03
I'm doing it for the team I'm doing it for my family definitely but if the team
01:29:07
if the team leaves you're still going to crack on yeah it's just a new team but
01:29:11
if Mike leaves if Mike if Mike leaves I don't know if I carry on that's so
01:29:16
difficult to answer I had a business partner and the reason I asked that question is I
01:29:21
thought the same I thought one day I played out my scenario that they quit and I remember thinking to myself the
01:29:26
exact same thing who am I doing this for then like we started this together so the mission is actually me and you
01:29:32
getting to the finish line and you get excited when they get excited or like if if Mike sends me a design that he's in
01:29:40
love with and I'm like [ __ ] hell yeah this is insane and you just have that
01:29:43
energy between you if that wasn't there anymore it yeah it would suck how important do you think having a
01:29:50
co-founder is I think massively I know earlier when you said you get lonely like I think that is a major Block in
01:29:57
loneliness cuz he is always there um and I have like I I always have him to lean
01:30:05
into and I would never put pressure and stress on him in a personal way but I know he's there if that happened
01:30:14
um so I think it's it's a massive thing but who you going to business with is
01:30:19
another massive thing and like you've got to be completely different to each
01:30:22
other and even though we look the same and we seem the same like we are very different people what have you learned
01:30:28
from the bad people that you've hired the ones that didn't work in terms of when I say that I
01:30:35
mean what have you learn is a bad quality in someone to work with to build a business with to
01:30:42
employee um stuck in old ways and not being open-minded to change I think a lot of people are very restrictive when
01:30:51
especially if you're bringing someone higher up from them then some people will always like backfire against that
01:30:57
and that's a bad quality and get it's a human nature and I understand it and you
01:31:02
can always try and like change the way they think about things but if they're
01:31:06
not willing to accept that change especially when you're in a growing company like there's some people and
01:31:12
Spenny always tells me this there's some people that will take you to 50 mil and
01:31:15
there's some people that'll take you to 250 mil and there's some people take you
01:31:18
to a billion and it won't be the same people and you've just got to accept
01:31:21
that and you got to do everything you can for them people at that that time however however far they go with the
01:31:26
brand I I actually had a conversation with a Founder the other day whose business I've just invested in and it's
01:31:33
the exact same conversation that nobody seems to talk about because in both your
01:31:36
case and mine we both did the same thing we hired a bunch of young people yeah that that were probably the ones that
01:31:43
were willing to come and work for us that were also um the ones we could maybe manage yeah and then the business
01:31:50
grows and the problem you have is the next set of talent you need um to get you up to the next rung in this in on
01:31:58
the ladder they need to come in above the people that were there from the beginning yeah and the originals don't
01:32:07
love that MH because that kind of blocks their progression just that's what they
01:32:11
think that's what they think but no it's not true is it because they can learn
01:32:15
from them things and then they can step up it just takes more time or they they'll get more knowledge out of it if
01:32:20
that person does come in but ego's getting the way yeah ego get in the way and like I said
01:32:26
some people are they're not openminded to that and they also very people get
01:32:30
comfortable they get comfortable in that position that they're in and they don't
01:32:33
want anyone to report into and they don't want to do this and do that but that's life
01:32:40
right what is um what's next for you this year yeah start of the Year isn't it I guess we're building out
01:32:49
women's wear in the brand we are opening three stores this year which will be our
01:32:53
first stores we've not done a store yet um and it's something that we've wanted
01:32:57
to do for so many years but just finding the right places and being in the right
01:33:00
space for it why why stores because people think that's going against the way that the world's going everything's
01:33:06
getting more digital course yeah and that's what that's I think that's a
01:33:10
major advantage like same thing happened in Co everyone pulled away from their Productions and stopped selling garments
01:33:17
for a while whereas we were like okay we will take everyone's production space
01:33:21
and we'll start selling online and then we made huge relationships with factories that we
01:33:26
usually couldn't get in and now we're like the best in them factories and
01:33:28
doing everything the right way with them because we supported them during them times but for the for the store aspect
01:33:34
it's like we have these communities all over the globe where people want to be a
01:33:39
part of the brand and the showing up to run clubs and we'll go and do one in
01:33:41
Dubai or we'll do one in La like I want somewhere for them guys to be able to
01:33:45
come into the brand them guys and girls to come into the brand and be able to smell it and feel it and touch it and
01:33:50
have it way more professional than than just walking into a store and seeing it on a rail or see it on a shoe shelf so
01:33:57
it's about creating an area where the community can come in and feel more of
01:34:03
the brand and who we are and what we do and then hopefully roll that out globally and then 247 has a lot of focus
01:34:12
this year usually it's just like a couple people in the building that are doing it and now we've got a full team
01:34:17
working on that we're trying to expand that hopefully I'd like to open some
01:34:20
gyms with it um the concept for that is is maybe next year but not this year and
01:34:26
then I'm building another brand called Cadence um which is an electrolyte drink
01:34:31
high sodium first ready to drink sodium in a can um in the market and that's
01:34:38
something that I've been working on for the past year and a half with a guy called Ross out here and that that's
01:34:45
because going back to 201920 when I started getting into fitness and lifestyle and health like
01:34:51
electrolytes just became something that I was consistently taking and I've not
01:34:57
been sick one day since then and I've never had my energy levels drop and I've
01:35:02
never had bad sleep and not I don't get headaches anymore and it just seems like
01:35:07
this the salt that's in there is what is causing like this constant stream of
01:35:13
energy and it's supporting my workouts and I love flavored drinks so I thought
01:35:18
why can't I make my own version of that and I tested it out with a collaboration
01:35:22
we did earlier last year um and it seemed our customer really wanted it so I was like We'll build
01:35:28
another brand and put it under that umbrella and see how it goes what is the goal here I think the goal is like I
01:35:35
mean just generally like with all of this stuff like what's the goal I I want
01:35:39
rep I want represent to be a lifestyle and not a brand I want it to be unconventional and I want it to be
01:35:46
more than just clothes and I say that a lot recently but I just want it to not just be about the clothes I want the
01:35:52
clothes to be a byproduct why why not no one's really done that yet everyone talks about brand but I
01:35:59
mean what's the point like you know you got you got the jinkx you got the the
01:36:03
247 range you got the the sort of original um represent range what is the finish line here that's the good thing I
01:36:11
don't think there is one I don't think there is a I don't think there's a limit
01:36:14
to what it can be and what this thing that started offers 25 screen printed T-shirts can become over the next 100
01:36:22
years or so but do you not sit around with Michael and go listen we'll get to
01:36:25
two billion we'll sell it there and we'll just get a couple of Yachts no no like look at Ben Francis they got
01:36:33
valued at a billion he's still in the business it's not it doesn't become
01:36:36
about the money right it's not about the money it's about what you're actually
01:36:40
able to do and do some things different and like not be conventional and try and
01:36:45
just I I just want to do something that's that no one's done you know why
01:36:50
not and I ask these questions you know I'm playing devil's advocate here
01:36:54
because I think some people think that this is all kind of like a means to an end with entrepreneurship generally it's
01:37:01
like a means to an end yeah but when I speak to entrepreneurs like you it's so
01:37:04
clear that it's much more about the journey and the journey you're like it
01:37:08
just seems like you probably want to die on The Journey at some point yeah well you're speaking to like a lot of
01:37:15
successful people and people that have been in it for a long time right you're
01:37:18
not speaking to those guys that are walking around on the street saying I'm going to build this and I'm going to
01:37:22
sell it in 3 years for six billion or yeah yeah yeah this is this is my exit strategy and they've just started they
01:37:28
never work no one ever that never works for anybody like that's a [ __ ] way
01:37:32
of thinking you're talking to the people that have really bought into their own
01:37:36
[ __ ] brand and they're living it and they're loving it and it's for forever I
01:37:41
guess it's a mission isn't it there yeah that's their mission you're that's kind
01:37:45
of the tagline that I associate to you because you you post that a lot yeah is it's it's a mission and there's
01:37:50
something difference between a business and a mission that's clearly what You'
01:37:53
capsulated what what are you what are you good at are you good at business I'm good at understanding
01:38:00
business um but when you say good at business what do you mean I mean you can Define it yourself
01:38:08
but I guess what people typically think of as businesses like operations Finance
01:38:13
processes no I'm not I'm not not at all I think that's actually will be really wonderful news to a lot
01:38:20
of people because there's a lot of people out there that think you have to be good at business to own a business no
01:38:26
I think it's about starting off and just figuring things out along the way and
01:38:31
putting people in place of them things that you're not good at that are way better than you would it as soon as we
01:38:36
started doing that that's when the business took off George we have a closing tradition
01:38:40
on this podcast where the last guest leaves a question for the next guest not knowing who they're going to be leaving
01:38:44
it for the question that's been left for you is what is something in your life that
01:38:51
you assume to be true but you haven't yet deeply questioned this is quite funny because
01:38:59
it's something that I'm really interested in but like don't don't talk
01:39:03
about it a lot um I guess whether like the aliens are amongst us not what I was expecting you to say
01:39:13
no not at all and it's completely different to what we've just talked about for the past however long but that
01:39:17
really like interests me um the fact that like there's all these different sto and conspiracies and things that are
01:39:24
going on constantly especially now more than ever and I wonder if it would change the world if one of the governing
01:39:32
bodies or whoever it was actually came out and said yes this is this is this and these are with us I think it's just
01:39:39
amazing we're going into like the world of like simulations and Ai and all that
01:39:42
stuff now I say I saw that thing come out with chat GPT the other day Sora where they can create they could do text
01:39:47
to video yeah and that's when I I saw the first reply to Sam alman's tweet
01:39:52
said this is the technology that was used to create us and and it just wobbled my brain a little bit because I
01:39:58
thought now we're getting to a point where we've got these Apple Vision Pro
01:40:03
headsets and we're able to make video with text and I'm looking at this woman in HD
01:40:09
that's like 85 years old that was made by typing a couple of words and you just
01:40:13
assume any rate of improvement and eventually you get to something that is indistinguishable from
01:40:20
the world real yeah reality yeah we might even be a video game I think there's I've heard Elon talk about this
01:40:26
and he's like he talks about it he said so much that he's had to ban the
01:40:29
conversation right because you fall into a little bit of a hole Yeah you you literally have no idea who we are what
01:40:36
we're doing why we why we're here and yeah is there an alternate universe or
01:40:40
are we just living in someone else's head I don't know so interesting thank
01:40:45
you Georgia thank you for a number of reasons thank you for dressing me for the last uh three years because um I
01:40:51
think your clothes are the best no thank it's a very subjective thing but but in
01:40:55
terms of quality and consideration sometimes you can tell when someone has gone the extra mile in a piece of work
01:41:01
right pretty much always when they've thought about things from first principles they've really thought about
01:41:06
all the decisions and that's what represent has always been to me a brand that always thinks about the decisions
01:41:11
um and it's different in every way as I said from an endtoend experience it's
01:41:15
different and you can tell that the brand comes from somebody somewhere heart right and you can you can tell the
01:41:21
difference again with Brands where you know someone didn't really care about
01:41:25
the process and they were maybe copying something else and then there's this
01:41:28
other brand called represent where it's clearly coming from someone somewhere
01:41:32
heart and their own unique Vision that's why I've always loved the brand um and
01:41:36
that's why I think you've been able to cultivate this cult because there's
01:41:41
something in humans where they can tell the real from the not so real yeah they can just feel it we can feel it and
01:41:47
that's what represent has always been and that's why I've always been so
01:41:50
fascinated by you and your brother um and a huge supporter of both both of you and on like a human level you're just
01:41:55
both just [ __ ] great guys I appreciate and I say that behind your back all the time I go that guy's a
01:41:58
great guy he's just like a really nice humble human being and on paper you know
01:42:03
people might look and go he has a lot of reasons not to be yeah this guy looks like [ __ ] something that was
01:42:07
literally drawn on a piece of paper by an alien like but but and he's got this
01:42:12
incredible business but he's a really good human being and so is Michael so thank you for the inspiration keep doing
01:42:17
what you're doing cuz the mission that you're on is um inspiring many other
01:42:21
people to start missions of their own yeah I think that's something that the
01:42:24
world needs a lot more of so I appreciate it thanks for having me on loved [Music]
01:42:51
it

Badges

This episode stands out for the following:

  • 75
    Best overall
  • 70
    Most inspiring
  • 70
    Best performance
  • 70
    Most creative

Episode Highlights

  • A Surprising Subscriber Milestone
    Achieving five million YouTube subscribers was beyond his wildest expectations.
    “I just can’t comprehend five million subscribers.”
    @ 01m 36s
    March 25, 2024
  • The Cost of Ambition
    The journey to success came with sacrifices and challenges.
    “It does come at a cost, yeah, but I’m willing to take that cost on.”
    @ 09m 57s
    March 25, 2024
  • Rebuilding the Team
    Hiring friends can be fun, but it may not always lead to success.
    “I hired all my friends because I wanted to enjoy it.”
    @ 19m 57s
    March 25, 2024
  • Transformative Challenges
    Mental toughness challenges can lead to significant personal and professional growth.
    “I started seeing crazy results in my life.”
    @ 32m 55s
    March 25, 2024
  • Reinventing the Business
    Faced with stagnation, the team shifted focus to direct-to-consumer sales, leading to explosive growth.
    “We sold 300 t-shirts in a minute!”
    @ 38m 16s
    March 25, 2024
  • The Dark Cloud
    A trademark dispute loomed over the business, causing anxiety and uncertainty for the team.
    “Every day it was like waking up and thinking, is it all over today?”
    @ 47m 13s
    March 25, 2024
  • Building a Brand Community
    The speaker discusses how their brand has created a cult-like community among its customers.
    “It’s a family business right, it’s run by two brothers.”
    @ 57m 39s
    March 25, 2024
  • The Role of Money
    The speaker shares their views on money and its impact on happiness and success.
    “I want represent to be doing billions.”
    @ 01h 03m 15s
    March 25, 2024
  • Attachment Styles Explained
    A discussion on different attachment styles and their implications in relationships.
    “You’ve got the secures, the anxious, and the avoidant.”
    @ 01h 12m 09s
    March 25, 2024
  • The Importance of Discipline
    The speaker emphasizes that discipline is more important than fleeting motivation.
    “Discipline over motivation is key.”
    @ 01h 24m 27s
    March 25, 2024
  • The Importance of Co-Founders
    Having a co-founder is crucial for support and overcoming loneliness in business.
    “Loneliness is a major block; having him there is massive.”
    @ 01h 29m 50s
    March 25, 2024
  • The Journey Over the Exit Strategy
    Entrepreneurship is more about the journey than just financial goals.
    “It’s not about the money; it’s about what you’re actually able to do.”
    @ 01h 36m 39s
    March 25, 2024

Episode Quotes

  • I never had a doubt that it wouldn’t work.
    From My Garden Shed To $100m Business Empire! “That Letter Was The End Of Represent” - George Heaton
  • Hire fast, fire faster.
    From My Garden Shed To $100m Business Empire! “That Letter Was The End Of Represent” - George Heaton
  • You can't just build a gym with no money.
    From My Garden Shed To $100m Business Empire! “That Letter Was The End Of Represent” - George Heaton
  • You’re exceeding their expectations way more than what they thought it would be.
    From My Garden Shed To $100m Business Empire! “That Letter Was The End Of Represent” - George Heaton
  • It feels like your passions become a bit of a prison.
    From My Garden Shed To $100m Business Empire! “That Letter Was The End Of Represent” - George Heaton
  • I want represent to be a lifestyle and not a brand.
    From My Garden Shed To $100m Business Empire! “That Letter Was The End Of Represent” - George Heaton

Key Moments

  • Shedding Phase10:24
  • 10-Year Commitment18:16
  • Reinventing Business36:42
  • Dark Cloud50:36
  • First Anxiety53:41
  • Cult-like Brand56:42
  • Self-Discovery1:11:33
  • Building Stores1:32:51

Tension Over Time

Words per Minute Over Time

Vibes Breakdown