Zillow CEO Spencer Rascoff: Pulling Back the Veil on the Housing Market

Knowledge at Wharton

Episode Description

Online real estate marketplace Zillow has brought to home buying and selling what a previous generation of travel websites provided to shoppers wanting to compare the prices of hotels, rental cars and airline flights -- transparency. But finding data that is reliable across the board can be hard to come by, according to Zillow CEO Spencer Rascoff. And the key is not just simply to offer the information, Rascoff said during a recent conversation with Knowledge@Wharton and Wharton real estate professor Susan Wachter; it's about the level of accuracy gained from the various sub-models the company's software incorporates. 📂 Real Estate;Leadership

Brief Summary

Susan Spencer and Spencer Rascoff discuss Zillow's role in the recovering housing market and the company's innovative business model.

Key points

  • Housing Market Recovery. Spencer reveals that the housing market is recovering with 16 months of appreciation.
  • Zillow's Unique Business Model. Spencer explains how Zillow's model differs from traditional real estate transactions.
  • The Zestimate Explained. Spencer describes how Zillow calculates home values through a complex algorithm.
  • Zillow's Rental Strategy. Zillow aims to dominate the rental market by giving away property management software.
  • Vision for Zillow's Future. Spencer shares his definition of success for Zillow and its brand longevity.
  • Zillow's Market Perception. Only 12% name Zillow as a real estate website, highlighting a significant opportunity.

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