Wharton Professor Peter Cappelli: How to Manage the Older Worker

Brief Summary

Younger supervisors face challenges managing older workers; effective engagement and collaboration are essential for success.

Key points

• Managing an Aging Workforce. As the workforce ages, younger supervisors face challenges managing older employees. It's crucial to engage and hire them effectively.
• Feedback is Key. Providing feedback to older workers is essential for effective management, despite common hesitations.
• Companies that Engage Older Workers. Companies like Deloitte and Procter & Gamble have innovative programs to re-engage older employees and retirees.