How Trash-talking Affects Performance

Knowledge at Wharton

  • Jul 5, 2017
  • 12:53
  • Full Episode

Trash-talking is fairly commonplace, whether in sports, business or elsewhere. But how does it affect the targets of these insults? Wharton research has some surprising findings. More: http://knlg.net/2thqIKT 📂 Management;Human Resources 🏷️ Research

Brief Summary

Wharton professors discuss the effects of trash-talking in competitive environments and workplaces, revealing its motivational and detrimental impacts.

Key points

  • Richard Branson's Bold Move. Richard Branson used a blimp to trash-talk British Airways during the London Eye construction.
  • The Power of Trash-Talking. Trash-talking can motivate competitors, but it also has disruptive effects on creativity.

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