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Radical Innovation: Managing the Unmanageable

October 29, 2014 / 06:23

This episode features Kim Wagner, a partner and managing director at the Boston Consulting Group, discussing corporate innovation and her recent study on the most innovative companies of 2014.

Wagner explains the methodology behind the study, which surveys around 1,500 individuals involved in corporate innovation, from CEOs to engineers. The study ranks the top 50 innovative companies based on their perceived innovation and financial success.

She highlights the return of tech and consumer companies to the list, emphasizing the importance of digital innovation and consumer electronics in driving revenue and profits.

Wagner also discusses the criteria executives use to determine innovation, noting the significance of management focus, investment resolve, and customer-driven strategies.

Additionally, she touches on cultural aspects of innovation, revealing differences between average and breakthrough innovators in terms of team dynamics and decision-making processes.

TL;DR

Kim Wagner discusses corporate innovation and the 2014 most innovative companies study, highlighting tech's resurgence and cultural factors in innovation.

Episode

6:23
00:00:02
we're meeting today with kim wagner
00:00:03
who is a partner and managing director
00:00:06
at the boston consulting group or vcg
00:00:08
and kim is an expert in corporate
00:00:11
innovation
00:00:12
and she has been author of a
00:00:16
of a recent study called managing the
00:00:18
unmanageable radical innovation
00:00:20
but her latest work just out is
00:00:23
something called the most innovative
00:00:25
companies of 2014. this is a study that
00:00:28
you've done for
00:00:29
a couple of years in a row now and
00:00:32
it's a survey i believe maybe you can
00:00:34
talk about briefly the methodology and
00:00:36
then what some of the highlights of
00:00:38
of the study are sure so this is our
00:00:41
ninth time doing the survey
00:00:43
we we do it roughly on an annual basis
00:00:46
and what we do is we go out to
00:00:48
about 1 500 individuals who are involved
00:00:51
in corporate innovation they range from
00:00:54
ceos down to engineers on the shop floor
00:00:58
and we asked them about which companies
00:01:01
they find are the most innovative
00:01:03
why they think that they're innovative
00:01:06
we combine
00:01:07
that result with
00:01:10
estimates of revenue and margin and
00:01:13
success in general in the financial
00:01:15
markets and that generates our list
00:01:17
of the top 50 companies
00:01:20
each year it varies a little bit from
00:01:23
year to year
00:01:24
one year last year actually we had a lot
00:01:27
of automotive
00:01:28
players on the list the year before we
00:01:30
had a lot of industrial goods players on
00:01:32
the list
00:01:33
this year i would call it the return of
00:01:35
the tech and the consumer companies to
00:01:37
the list
00:01:38
and so you know digital innovation and
00:01:41
um innovation in the consumer
00:01:43
electronics space has boosted those
00:01:45
quite substantially on the list so it's
00:01:47
not just the companies that came out
00:01:49
with
00:01:49
cool innovative products or very useful
00:01:51
products it's companies that actually
00:01:53
did well selling them revenues and
00:01:56
profits
00:01:57
flowing to the bottom line so it's a
00:01:58
combination of those two right but
00:02:00
realize we're polling
00:02:01
essentially executives and so to some
00:02:05
extent this is a peer
00:02:07
it's a pure study so if executives
00:02:09
believe other executives are innovative
00:02:11
then they end up on the list what do you
00:02:14
think they think about when they
00:02:16
want to choose the most innovative
00:02:18
companies
00:02:19
what are what are their criteria how do
00:02:21
they tend to think about it i'm sure it
00:02:22
varies by industry a lot and that sort
00:02:24
of thing but if you can generalize a
00:02:25
little bit
00:02:26
i'm sure it does and what's interesting
00:02:28
is we actually ask them how innovative
00:02:30
they think they are
00:02:31
and and this year we added some extra
00:02:34
questions around culture
00:02:35
and around because innovative culture
00:02:37
became a big theme
00:02:39
this year as we talk to our clients as
00:02:41
well as
00:02:42
what it takes to do radical innovation
00:02:44
and do they believe that they are
00:02:45
breakthrough innovators or just
00:02:47
incremental innovators and just using
00:02:50
the results of what they believe
00:02:52
and the way that they behave i would say
00:02:55
that they're looking at
00:02:56
the strength of the senior management
00:02:59
focus on innovation the resolve to stand
00:03:02
up and say i'm going to continue to
00:03:04
invest in this even when other people
00:03:05
say no
00:03:07
the strength of their processes both
00:03:09
around portfolio and new product
00:03:10
development
00:03:12
the strength of their ip management and
00:03:15
the focus on the customer
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it's it's very much customer and
00:03:18
consumer driven
00:03:20
and common themes around the winners
00:03:23
whether they're automotive or high tech
00:03:25
or other
00:03:27
well the the common themes is that when
00:03:29
you when you look at the list
00:03:30
um wow the common is probably the the
00:03:33
uncommon
00:03:34
meaning that it's a very diversified
00:03:36
list
00:03:37
there's the auto players are still on
00:03:39
there the electronics players are still
00:03:40
on there there's been some shuffling
00:03:42
up and down a couple financial services
00:03:45
companies i i'd say it's it's very
00:03:47
diverse
00:03:48
and that's exciting apart from the uh
00:03:52
the the industries that you mentioned
00:03:54
how else has the list changed
00:03:56
over the last couple of years not just
00:03:58
last year but you know maybe the last
00:03:59
three or four
00:04:00
years well you know it's interesting
00:04:02
over time the
00:04:03
healthcare players have dropped off the
00:04:05
list um
00:04:07
that maybe that's not so surprising
00:04:09
given that
00:04:10
you know the healthcare industry almost
00:04:12
by definition are breakthrough radical
00:04:14
innovators
00:04:15
and when they often go out in the public
00:04:17
and say we have an innovation problem
00:04:19
everybody believes them
00:04:20
what most people don't realize is just
00:04:22
how innovative they are
00:04:23
relative to every other industry and so
00:04:25
it's almost like the
00:04:27
smartest kid on the block saying i'm not
00:04:30
very good at this but realize that they
00:04:31
have an
00:04:32
extraordinarily high bar there's very
00:04:35
little incremental innovation in the
00:04:37
pharmaceutical industry
00:04:40
go ahead anything else that that would
00:04:42
be interesting to know about your report
00:04:44
this year
00:04:45
yeah we we've dug into the cultural
00:04:47
aspects
00:04:48
um of innovation and what we
00:04:51
found is some very stark lines between
00:04:54
um companies that you would say
00:04:58
are average innovators to those that are
00:05:00
strong innovators and those that are
00:05:02
breakthrough innovators
00:05:04
and they vary along multiple dimensions
00:05:07
you know in your breakthrough and strong
00:05:09
innovator group
00:05:11
being part of a new product development
00:05:13
team is something that people aspire to
00:05:16
it's it's a cool kid role it's a
00:05:19
profession
00:05:19
it's not something somebody does as one
00:05:22
of the things on their list of things to
00:05:24
do
00:05:25
what we often find in some companies
00:05:27
that aren't very good at innovation is
00:05:28
that new product development is a piece
00:05:30
of everybody's job
00:05:31
as opposed to being some people's
00:05:33
full-time job
00:05:35
and so we found that that was quite
00:05:36
important we've also
00:05:38
found that centralizing the decision
00:05:41
making and control over how
00:05:43
innovation resources are managed is also
00:05:45
quite important and the stronger and
00:05:47
more breakthrough
00:05:48
the more likely it is that those
00:05:49
decisions are centralized as opposed to
00:05:51
decentralized
00:05:53
so there's been some interesting things
00:05:54
on on the culture front that
00:05:56
we'll be talking about thanks very much
00:05:59
thank you
00:06:22
you

Episode Highlights

  • The Most Innovative Companies of 2014
    Kim Wagner discusses her study ranking the top 50 innovative companies, focusing on methodology and results.
    “This year, I would call it the return of the tech and consumer companies.”
    @ 01m 35s
    October 29, 2014
  • Cultural Aspects of Innovation
    The report highlights stark differences between average, strong, and breakthrough innovators, emphasizing the importance of culture.
    “Centralizing decision-making is crucial for stronger innovation.”
    @ 05m 41s
    October 29, 2014

Episode Quotes

  • It's not just about cool products; it's about revenues and profits.
    Radical Innovation: Managing the Unmanageable
  • The healthcare industry has an extraordinarily high bar for innovation.
    Radical Innovation: Managing the Unmanageable
  • Being part of a new product development team is a cool kid role.
    Radical Innovation: Managing the Unmanageable

Key Moments

  • Meeting Kim Wagner00:02
  • Corporate Innovation Expert00:08
  • Innovation Methodology00:36
  • Top 50 Companies01:17
  • Cultural Differences04:47

Words per Minute Over Time

Vibes Breakdown

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