Search Captions & Ask AI

Companies are overlooking benefits of hiring older employees, says Wharton professor Peter Cappelli.

April 01, 2025 / 01:22

This episode discusses age discrimination in the workplace, focusing on older employees wanting to continue working and the barriers they face. Key topics include the challenges posed by younger supervisors, the performance advantages of older workers, and the disconnect between employers and this skilled workforce.

The conversation highlights that 77% of employees at retirement age wish to keep working, yet only half manage to do so. The host explains that younger supervisors often feel uncomfortable managing older subordinates, leading to age discrimination.

Additionally, the episode emphasizes that older workers excel in job performance metrics, including attendance and social skills. They require less onboarding and tend to have lower turnover rates.

The discussion points out the irony that employers are struggling to find workers while a capable, experienced workforce is eager to contribute. The episode calls for better connections between older workers and employers to address this issue.

TL;DR

Age discrimination prevents older workers from continuing their careers despite their strong performance and desire to work.

Episode

1:22
00:00:00
The problem is that 77% of employees at
00:00:03
retirement age said they wanted to keep
00:00:04
working and only maybe half of those
00:00:07
people are ever able to do it. Why is it
00:00:09
not happening? Well, it looks like
00:00:11
employee discrimination, age
00:00:12
discrimination. Some part of that is
00:00:14
because we are getting younger
00:00:17
supervisors don't feel comfortable
00:00:19
having older subordinates. Can I manage
00:00:21
somebody who looks like my dad? They're
00:00:23
just saying, "No, I don't know how to do
00:00:24
that." Some of it is because frankly
00:00:26
they don't really know how to manage
00:00:28
people and they think they have to know
00:00:30
more than the person that they're
00:00:32
directing. The reason this is such a
00:00:34
problem is that older workers have
00:00:36
everything that you would think
00:00:37
employers want. They're better on
00:00:40
virtually every aspect of job
00:00:42
performance measures. Their attendance
00:00:44
is better. Their turnover is actually
00:00:46
lower. Their social skills are better.
00:00:48
They know what they're doing. They don't
00:00:49
need to be onboarded in a big way.
00:00:51
They're not competitive with other
00:00:53
people. They actually get along with
00:00:54
younger people better than other younger
00:00:57
people do because they're not competing
00:00:58
with them. Employers who constantly
00:01:00
complain there's nobody to hire and want
00:01:02
flexibility and you got this skilled
00:01:04
workforce that also wants flexibility
00:01:06
and they would like to keep working.
00:01:08
It's a real opportunity and we wish
00:01:10
somebody would help them connect better
00:01:12
than is happening right now.

Episode Highlights

  • The Desire to Work
    77% of employees at retirement age express a desire to continue working, yet many face barriers.
    “77% of employees at retirement age want to keep working.”
    @ 00m 03s
    April 01, 2025
  • Advantages of Older Workers
    Older workers excel in job performance, attendance, and social skills, making them valuable assets.
    “Older workers have everything employers want.”
    @ 00m 34s
    April 01, 2025
  • Connecting with Skilled Workers
    Employers have a skilled workforce ready to work, but connections need improvement.
    “It's a real opportunity for employers to connect with skilled older workers.”
    @ 01m 08s
    April 01, 2025

Episode Quotes

  • 77% of employees at retirement age want to keep working.
    Companies are overlooking benefits of hiring older employees, says Wharton professor Peter Cappelli.
  • Older workers have everything employers want.
    Companies are overlooking benefits of hiring older employees, says Wharton professor Peter Cappelli.
  • It's a real opportunity for employers to connect with skilled older workers.
    Companies are overlooking benefits of hiring older employees, says Wharton professor Peter Cappelli.

Key Moments

  • Employee Discrimination00:11
  • Younger Supervisors00:17
  • Skilled Workforce01:00

Related Episodes

Wharton Professor Peter Cappelli: How to Manage the Older Worker
September 01, 2010
Captions not detected. You can watch the video, but not search it. If you think this is an error, contact support.
10:46
Wharton Professor Peter Cappelli: How to Manage the Older Worker
Making a Living and a Difference in the Second Half of Life
June 05, 2013
Captions not detected. You can watch the video, but not search it. If you think this is an error, contact support.
22:17
Making a Living and a Difference in the Second Half of Life
Must-Read Wharton Faculty Authors: The Megatrends Closing the Generation Gap | Mauro Guillén
August 01, 2023
Captions not detected. You can watch the video, but not search it. If you think this is an error, contact support.
16:23
Must-Read Wharton Faculty Authors: The Megatrends Closing the Generation Gap | Mauro Guillén
How Generative AI Is Reshaping the Workplace and Employees' Mindsets
July 15, 2025
Captions not detected. You can watch the video, but not search it. If you think this is an error, contact support.
16:22
How Generative AI Is Reshaping the Workplace and Employees' Mindsets
How Should Companies Manage Millennials?
March 05, 2015
Captions not detected. You can watch the video, but not search it. If you think this is an error, contact support.
33:42
How Should Companies Manage Millennials?
Generative AI in the Workplace: Benefits and Threats to Wellbeing
August 25, 2025
Captions not detected. You can watch the video, but not search it. If you think this is an error, contact support.
03:33
Generative AI in the Workplace: Benefits and Threats to Wellbeing
Time Management Hacks for Hybrid Workers | Wharton Professor Michael Parke — Ripple Effect Podcast
January 16, 2024
Captions not detected. You can watch the video, but not search it. If you think this is an error, contact support.
16:47
Time Management Hacks for Hybrid Workers | Wharton Professor Michael Parke — Ripple Effect Podcast
Wharton Professor Peter Cappelli: Has High Unemployment Become Acceptable?
July 21, 2010
Captions not detected. You can watch the video, but not search it. If you think this is an error, contact support.
15:03
Wharton Professor Peter Cappelli: Has High Unemployment Become Acceptable?
In Praise of the Office: Why Hybrid Work Has Its Limits
October 14, 2025
Captions not detected. You can watch the video, but not search it. If you think this is an error, contact support.
17:07
In Praise of the Office: Why Hybrid Work Has Its Limits
2025 Workplace Trends to Watch: How Work Is Changing
December 31, 2024
Captions not detected. You can watch the video, but not search it. If you think this is an error, contact support.
16:51
2025 Workplace Trends to Watch: How Work Is Changing
Leading Diversity at Work: A Conversation with Gwen Houston
August 17, 2020
Captions not detected. You can watch the video, but not search it. If you think this is an error, contact support.
41:07
Leading Diversity at Work: A Conversation with Gwen Houston
Understanding the Future of Work, Labor Trends, and Organizational Change
August 04, 2025
Captions not detected. You can watch the video, but not search it. If you think this is an error, contact support.
30:51
Understanding the Future of Work, Labor Trends, and Organizational Change