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Building Companies that Make a Difference

May 20, 2015 / 13:58

This episode features Tyler Ry and Joey Hund discussing social entrepreneurship, the Wharton Social Impact Initiative, and the challenges and benefits of social enterprises.

Joey Hund shares his journey into social enterprise, highlighting his experience as the world's first green carnival creator. He explains how social impact is integrated into the business model, emphasizing the importance of measurable outcomes.

The conversation also touches on the complexities of running a social enterprise, including the balance between social missions and financial sustainability. Joey provides examples from his own ventures, illustrating the creative solutions that arise from challenges.

Tyler and Joey discuss the energy around social enterprise among Wharton students, noting a strong desire to create positive change despite the pressures of high achievement and fear of failure.

In closing, Joey advises students to start small and gain experience in entrepreneurship, emphasizing that small successes can lead to larger achievements.

TLDR

Joey Hund discusses social entrepreneurship, its challenges, and advice for Wharton students to start small and gain experience.

Episode

13:58
00:00:02
Hi, I'm Tyler Ry, professor of entrepreneurship in the management department here at Wharton. Sitting here
00:00:06
today with Joey Hund, who is a social entrepreneur in residence here at the Wharton School for the Week. We're going
00:00:11
to talk a little bit about Joey's experience as an entrepreneur, as well as the energy he's seen around social
00:00:15
enterprise here in the Wharton student population. So, Joey, welcome. Thank you so much. It's nice to have you here.
00:00:22
It's awesome to be here. So, you've been doing this for a few years now. Tell me
00:00:25
a little bit about the background, how you got into social enterprise and how you ended up coming to Wharton to talk
00:00:29
about it in terms of what I do here at Wharton or how I got here. Well, I got here from your invite about four years
00:00:36
ago to come and guest lecture in one of your classes and then I discovered the Wharton Social Impact Initiative and
00:00:42
just what's going on there um and Cheryl Coleman and and her the people she's
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working with to create a really unique platform for social enterprise here at Wharton in a very in a very powerful
00:00:53
way. Um, so I've become sort of this social entrepreneur in residence and while here get to learn what they're
00:00:58
doing at the impact initiative and I'm always amazed at how they're developing
00:01:02
each year. These are super ambitious people developing something really unique to help nurture social enterprise
00:01:08
and I guess within that um the intent is for me to come and lecture initially on
00:01:13
not just social enterprise and social entrepreneurship but entrepreneurship in general from a deeply experential point
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of view. Um given that what's understood by faculty here and people who care
00:01:23
about the student body is there's tons of drive for people to get a lot of students want to get into startup and
00:01:29
into venture only they're coming at it from a very theoretical academic basis
00:01:34
um lacking experience and so some awesome professors such as yourself will have students try to create startup
00:01:39
ideas and work on startups in class which is getting them this much needed experential component and I suppose I
00:01:45
drop into the system to try to work with them and and and get them heads up about
00:01:50
um the experience of entrepreneurship and what they're missing and help work
00:01:54
on their ideas with them and help them refine their ideas. Right on. So maybe let's dig in a little bit on this social
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enterprise piece. So this is one of these terms that's still thrown around a
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little bit. You know, we talk about social enterprise, we talk about social entrepreneurship, but in my experience
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when you start to really dig in around this, you know, people can be having really different conversations about
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what these two components mean together. Yeah. You know, there's a social, there's the entrepreneurship, which are
00:02:17
both vague. you start mashing them up and you know sometimes you lose a little bit in the combination. So how do you
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define this stuff and what are you seeing in terms of the students who are working on it? Interesting. I define
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social enterprise or social venture as a company or venture nonprofit or otherwise some sort of organization that
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has a social impact baked right into the product or or right into the value they
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seek to offer society. Not like, hey, on occasion with 1% of our profits, we do this thing for helping people out. To
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me, that's too minor. Uh, more so it's, well, every time you buy this, we give
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the exact same value to another community or by virtue of you buying this product, people are getting
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educated just by being around. To me, social enterprise is when the social impact of either uh education, helping
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lift people out of poverty, helping provide access to food or drinking water, helping to level quality of life
00:03:07
around the world. These sorts of things, lifting people out of poverty, um creating education, inspiration, that
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has to be worked right into the product, not like, hey, uh once a year we go volunteer. That's not it. to me uh an
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actual uh larger percentage of cost of goods sold or a larger percentage of gross revenues is is put at this purpose
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and it's continually reinvested in. Not only that, but the the values of the
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founders are commensurate with this creating impact. It's uh it can be that the founders have figured out that this
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is a market advantage. It gives them a leg up on their competitors. I don't really care if that's the driver. More
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so that the impact is consistent. it's measurable and it's doing something
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great in society. So there's a lot baked into that definition. Maybe we could
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just pull on the mix between the social and the financial aid. So what you're
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talking about is a real hybrid organization, right? I mean, you're pursuing some sort of revenue stream at
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the same time you're addressing a big social problem. Totally. So what sort of
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problems do these organizations run into? I mean, so there's got to be challenges that are baked in. Oh, yeah.
00:04:09
But then what are the benefits as well? Got it. So in my own case, so I started the world's first green carnival in
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2011. All of our rides run on waste, vegetable, oil, wind, and solar power. And we we created the carnival
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specifically to educate people on sustainable technologies, and even more to inspire people about why to be
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hopeful about the future, why tomorrow could be better than today. Um now if you look at our cost structure uh us
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versus a typical carnival um we have to generate our own energy collect the feed
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stocks to make our own energy create a totally compelling and engaging educational layer on top of everything.
00:04:45
Engage students, nonprofits, foundations, government. You like we have a thousand times more relationships
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baked into our show to make it happen than the carnival that rolls into the shopping a shopping store parking lot
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sets up for 3 days. And then let's look at revenues. Their revenues are ticket
00:05:02
revenues. 100% of their revenues are coming through tickets or people playing games or buying food. And it's that's
00:05:08
100% of the revenue base for us. Our revenues are ticket revenues, people playing games and buying food. But much
00:05:13
more so corporate sponsorship, government grants, u contributions, donations, the whole mix. And then if
00:05:20
you look again at the cost structure, our show costs about 90% more than their show costs. So, we have this huge risk
00:05:27
of having a wildly more expensive show than they do because we're serving so so
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many more mandates and we need so much more resource to make it happen. At the same time, it opens us up to all those
00:05:37
other revenue streams. There's no company out there that really wants to sponsor a dingy carnival with
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questionable operators and safety and ethics. Whereas over here, you have the world's first green carnival which is
00:05:47
engaging people in blowing minds and doing something beautiful in society. We're a sponsorable asset. And so with
00:05:53
that, we have a diversified revenue base that a traditional carnival does not have. And at the same time, it's way
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more complex to run. It's way we need a total different acumen of operator and
00:06:03
executives to make that all work. Whereas this is way more simple. There are definitely pluses and minuses to
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social enterprise. And I think that any social enterprise with a blended mandate, blended return to society is
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inevitably going to be more complex to operate and at the same time is going to get benefits for that like diversifying
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revenue streams lasting through economic recessions because they're seen as as a
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greater value than just a cash value. So is there any risk with that of abandoning social mission when the going
00:06:29
gets tough on the financial side? And I mean, you know, what you're you're
00:06:33
talking about is, you know, a cost structure complexity that's an order of magnitude higher than your competitors.
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Sure, it opens you up to additional revenue streams and additional opportunities, but I mean, there still
00:06:45
has to be this tension. You know, what happens when you have these moments where it's just not clear, okay, we need
00:06:50
to run this thing. We need to keep the lights on. We have the social mission. What happens when these things butt into
00:06:55
each other? What do you do? I get it. I think that the question you just asked is going to change per entrepreneur that
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you ask because each of us exists on a continuum on the spectrum from I'm driven by social mandate to I'm driven
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by profit motive. I'm driven I'm I am towards the social mandate side and I've
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used I've learned to make uh better and better decisions as it relates to making
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money so that the organization can survive. But here comes my answer which is going to be a direct relation to who
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I am and the way I feel. when the going gets tough or sustainable, I there's
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nothing in my mind that says if we hollow out the education side that things will be better for us. It just
00:07:32
that never occurs. Instead, um I use that stressful moment to find new ways to make the whole thing work. Here's an
00:07:39
example. Um we're really good with big machines. We've got giant giant generators on site and we run them on
00:07:45
waste vegetable oil. I got approached by a company and they have giant machines,
00:07:49
wood grinders. They grind up waste wood like pallets and construction waste. And
00:07:53
they turned to me and they said, "Can you run our grinders on your waist vegetable oil?" I said, "We sure can."
00:07:58
And then I said, "Not only that, we can run it on waste vegetable oil and because we're you'll be the only green
00:08:03
wood grinding company in Canada. Let's form a partnership and I can go get bigger contracts because we're doing
00:08:09
something special and unique. Our name will rise to the top of the pile." So
00:08:13
the going got tough. We sourced a whole another new partnership of wood recycling and it became a revenue center
00:08:19
that has grown independent of how well the show is doing. And so it's just an
00:08:24
example. I structurally cannot abandon um the impact side because I my brain doesn't even go there. So would it be
00:08:30
fair to say then I I certainly don't want to put words in your mouth but the
00:08:34
commitment to impact and to building a sustainable venture when these things start to create tension this seems to be
00:08:40
very generative for you. Yeah. It seems like a source of creativity. Is that a fair comment? Totally. I thrive in that
00:08:45
tension and I encourage entrepreneurs to get there. Um, and that's the part that
00:08:49
you can't simulate for new young people that have not yet created a venture. You
00:08:53
can't simulate the pressure cooker of that terrible moment of creative destruction where the thing the product
00:09:00
as it is is not going to live past that moment as it was. And how are you going to change it in order to bring in more
00:09:05
revenue, make it safer, diminish cost, whatever you have to do to make it survive. But but if the values are
00:09:10
really baked into the entrepreneur that the inclusion of the social impact is going to be organic and h and happening
00:09:17
naturally so that the solutions that are uncovered contain the room for that impact to continue. Okay. So I think
00:09:23
this is probably a good point to pivot and start talking a little bit about the students here at Wharton. Yeah. What are
00:09:27
you seeing in terms of the energy around social enterprise with what they're
00:09:30
doing? Do you see the potential of the people who can mix the two? I mean Wharton has a reputation as being
00:09:34
perhaps a little more financial than social lean at all. I think we're starting to even out the scales a little
00:09:39
bit, but how's this resonated in the student base? Given that I've been coming here for four years, I can I can
00:09:44
take metrics on what I'm hearing and what I'm seeing advancing. What I can
00:09:48
say what I'm hearing from the student body is that there's this deep desire to
00:09:51
do good in the world. And I think if you look at the millennial set and the younger set, there's something about
00:09:58
these these young people that their need to see the world improve is really powerful. And if you think about what's
00:10:04
happened on in their youth, they've seen a terrible recession, a lingering recession. They've seen a lot of new
00:10:10
data on climate and ecosystems and terrible weather. And so this is constantly on their consciousness and
00:10:15
it's affecting their decisions. Even at a school that's as competitive and elite
00:10:20
um and high acumen as Wharton, this is seeping into people. So the cool thing is you've got these students that are
00:10:24
just brilliant at finance and they're wanting to create a huge impact in the
00:10:28
world. And you put that together, it's a very productive intersection. Now, they're also super high achievers, which
00:10:33
is actually a down a bit of a downside because they can't stand failure. And
00:10:38
and entrepreneurship is just an one failure after another. And what you do with those failures, the difference
00:10:44
between a failure and a pivot is the entrepreneur that at the moment of failure um either they they put their
00:10:49
tail between their legs, pack up, and go home. That's a failure. Or the entrepreneur that smacks into reality
00:10:54
and their product breaks. they remake the product to I to to to more naturally suit that reality so they can now
00:11:01
progress and that's a pivot. So while I'm seeing lots of desire to create
00:11:06
something awesome in the world and use these unique skills and financial acumen, there's also a bit of a a
00:11:12
mismatch between people's appetite for failure here and what's coming for them
00:11:15
in venture uh should they get into it. That's part of our work is is is getting
00:11:19
the student body ready to get hit on the head in re repeat. You know, I agree. It
00:11:25
doesn't seem to matter how many times I hit them on the head in class, they don't like it anymore. Right.
00:11:30
So, we're running a little short on time, but if you were going to leave students with one piece of advice from
00:11:36
all of your experience, one crystallizing moment that they could take forward with them as entrepreneurs,
00:11:41
spec specifically in social venture, what would that be? Start now. Start small. um start now because no amount of
00:11:50
thinking about it and and and philosophizing about venture is going to help you understand whether or
00:11:57
not you're you're fit for it or if you like it. You know, there's so much
00:12:01
obsession about startup and it it'd be as ridiculous as there being a huge obsession about ballet and everybody
00:12:08
wanting to be a ballerina. It doesn't work that way. you know, the same percentage of society likely somewhere
00:12:12
around that is going to be fit for entrepreneurship and actually like it and thrive within the constant unknown
00:12:18
and the huge pressures. The only way to find that out is to get into it, but you
00:12:22
don't want to get into it at massive stakes for your first kick at the can because what if you don't like it? So, I
00:12:27
tell students a lot to start a sub $1,000 startup of some kind to address some sort of social need if they want.
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It could be social impact, it could be real estate, it doesn't really matter.
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It's start that sub thousand dollar venture so that the stakes are super low, but you put yourself in the
00:12:42
pressure cooker to understand if you like it. Lastly, because there is no great success, there's no billion-dollar
00:12:48
company. Uh there's no selling to Facebook for 20 billion without small successes that lead to medium successes.
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Like the the lineage of success that leads to the mega success that everybody reads about in Fortune, it's a long
00:13:01
tale. And so get started and build that momentum and and should should students discover that in that first thousand
00:13:06
venture that they hate this then stop. Go take that awesome job at Goldman or for the UN or FAO or in Washington. I
00:13:14
mean, you know, people can access amazing things from this place. So don't cut off all the other opportunity
00:13:19
because there's an obsession with startup. All right. Well, that's awesome, Joy. So start small, small
00:13:24
wins. See if you like it. Yeah. Terrific. That's all the time we have. Thanks so much for joining us and I hope
00:13:29
you will come back in the future. more years at Wharton. Hopefully, this is just the start. Amazing. Thank you,
00:13:33
Tyler. Thanks, Joey. [Music]

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Episode Highlights

  • The Power of Social Enterprise
    Joey Hund defines social enterprise as organizations with social impact baked into their core.
    “To me, social enterprise is when the social impact is baked right into the product.”
    @ 02m 30s
    May 20, 2015
  • Navigating Challenges in Social Ventures
    Joey discusses the complexities and benefits of running a social enterprise.
    “There are definitely pluses and minuses to social enterprise.”
    @ 06m 10s
    May 20, 2015
  • Advice for Aspiring Entrepreneurs
    Joey encourages students to start small and test their entrepreneurial fit.
    “Start now because no amount of thinking about it will help you understand.”
    @ 11m 46s
    May 20, 2015

Episode Quotes

  • You can’t simulate the pressure cooker of that terrible moment of creative destruction.
    Building Companies that Make a Difference
  • There’s a deep desire to do good in the world.
    Building Companies that Make a Difference
  • Start now. Start small.
    Building Companies that Make a Difference

Key Moments

  • Introduction00:02
  • Social Enterprise Definition02:27
  • Challenges of Social Ventures04:09
  • Advice for Students11:33

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