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Exploring Crypto Prices: Why Consumer Trust Matters

January 07, 2025 / 11:59

This episode of The Ripple Effect features Wharton Marketing Professors Dave Reibstein and John Zhang discussing the current state of cryptocurrency, its market dynamics, and consumer attitudes.

Reibstein and Zhang analyze the proliferation of cryptocurrencies, noting that while many exist, only a few like Bitcoin and Ethereum are likely to dominate the market. They emphasize that the cryptocurrency landscape will not reduce to just one or two options.

The professors highlight the fluctuating nature of cryptocurrency prices and the importance of consumer confidence in determining its value. They discuss how public perception and institutional support are crucial for the future of cryptocurrencies.

Reibstein points out that cryptocurrencies are often viewed as alternative investments rather than currencies, which affects how people engage with them. They also mention the historical context of cryptocurrency, comparing it to speculative markets like the tulip craze.

The episode concludes with a discussion on a consumer confidence index being developed to track attitudes towards cryptocurrency and its potential impact on pricing.

TL;DR

Wharton professors discuss cryptocurrency's market dynamics, consumer attitudes, and the future of digital currencies like Bitcoin and Ethereum.

Episode

11:59
00:00:00
Loney: So Bitcoin is the one that a lot of people focus on.
00:00:03
It's obviously drawn the most attention because of the pricing
00:00:06
component. But there are so many different brands that are out
00:00:09
there right now in this landscape. So how do you think
00:00:12
all of these brands are doing, trying to kind of find their
00:00:15
place in what is a very crowded landscape?
00:00:17
Dave Reibstein: So what it is that we see in most industries, there's a
00:00:20
proliferation of various different brands. Some of them survive.
00:00:24
Some of them don't survive. We see that industry after
00:00:27
industry. And as John was just saying, we had 10,000. Some of
00:00:31
them won't— won't continue to exist. But it's not— I don't
00:00:35
think it's going to go down to, you know, one or two. I think
00:00:38
there still will be several of them that are out there,
00:00:40
everybody having their own little angle that's there. And
00:00:44
there's some that are going to be popping up and trying to be
00:00:47
specialized. Like Dogecoin. I mean, come on. But it was like,
00:00:51
you know, it sort of caught people's attention. It happened
00:00:54
to be there. Bitcoin is going to exist for a long time. Ethereum
00:00:58
is going to be out there. There are a few others that are going
00:01:01
to be there. And they're going to dominate the market, but
00:01:04
there's going to be this long tail of other brands that are
00:01:06
still out there. It's not like we have to worry about shelf
00:01:09
space, like we do for physical products.
00:01:12
Welcome to <i>The Ripple Effect</i>, the podcast that takes you on a
00:01:16
journey through the minds of Wharton faculty. I'm your host,
00:01:19
Dan Loney, and in each episode, we'll be diving deep into the
00:01:22
inspiration behind the groundbreaking research that
00:01:25
Wharton professors have conducted, and exploring how
00:01:28
their findings resonate with the world today.
00:01:32
Well, we know that
00:01:32
cryptocurrency is already starting to have a— an impact
00:01:36
on a large segment of the population. Not everyone,
00:01:38
though. But that brings in the attitudes of people towards
00:01:42
cryptocurrency. Some people are all in. Others, maybe not as
00:01:45
certain right now. And not only will it have an impact on the
00:01:49
perceptions of the public, but also on companies considering
00:01:53
using it as a tool, or the crypto platforms themselves. This is
00:01:57
all part of research that is being done here at the Wharton
00:02:00
School, and a pleasure to be joined right now by Wharton
00:02:03
Marketing Professors Dave Reibstein and John Zhang, who
00:02:06
have taken a deeper dive into this.
00:02:08
Dave, great to see you again.
00:02:09
Well, good to see you again.
00:02:11
Thanks. John, great to see you. It's been a while.
00:02:13
John Zhang: Good to see you, Dan.
00:02:15
- Thank you. As we've seen cryptocurrency develop, I
00:02:18
think one of the questions that I have, and maybe a lot of
00:02:21
people have is, has it developed to the point where it
00:02:24
is maybe the success that a lot of people think it should be?
00:02:28
Dave? - So,
00:02:29
it is certainly progressing and continuing to develop. I don't
00:02:33
think it took off like people were anticipating. You know,
00:02:37
it's had its ups and downs. That's part of what's of
00:02:40
interest to us is the roller coaster that it's been on. But
00:02:44
it hasn't replaced other forms of currency, for sure, and to a
00:02:49
large degree, it's just an alternative investment. And more
00:02:52
and more people are accepting it as a currency that they want to
00:02:57
be investing in. But more and more retailers are also starting
00:03:00
to accept it as well. - John?
00:03:02
I really think that there is no better time for cryptocurrency
00:03:06
than now. The reason is because you see that with the Trump
00:03:11
selected as the President— and definitely that there's going to
00:03:16
be a whole lot more institutional support for the
00:03:18
cryptocurrency. And if you look at the history, in fact, that
00:03:22
cryptocurrency was only less than pennies in 2009. Now that it
00:03:28
is over $91,000 and— - For Bitcoin.
00:03:32
So— yeah, for Bitcoin. And you have
00:03:33
the total capitalization is almost like $1.8 trillion. And
00:03:38
in fact, some people are forecasting that— that's probably
00:03:41
very, very soon, it will hit a million dollars. And also, some
00:03:45
people even predict a billion dollars. So I think that there's
00:03:48
a long runway ahead of us for sure.
00:03:50
So that's— let me play off of that. Because one of the
00:03:54
conversation points is also about the fact that right now,
00:03:57
the landscape of cryptocurrency has so many different types of
00:04:01
cryptocurrency out there, and whether or not we're going to
00:04:03
see a paring down of some of these options as we move
00:04:06
forward, so that we get maybe two or three true core
00:04:11
cryptocurrencies that we will see relied upon. Obviously
00:04:15
Bitcoin, kind of one of them. That, I would think, would
00:04:18
potentially impact the pricing component of cryptocurrencies
00:04:22
moving forward, wouldn't it?
00:04:23
Absolutely. I think that— a couple years ago, I actually
00:04:26
looked into this. There were over 10,000 different
00:04:30
cryptocurrencies circulating in the marketplace. And you can
00:04:33
imagine that not every one of them will survive. And so
00:04:38
obviously that there will be sort of some kind of a
00:04:41
reorganization in that particular industry, and
00:04:44
concentration is going to increase. And I think that
00:04:47
eventually— and people probably will come together on a couple
00:04:51
of those currencies. I cannot imagine that every one of those
00:04:55
10,000 cryptocurrencies will survive.
00:04:58
So Bitcoin is the one that a lot of people focus on. It's obviously
00:05:03
drawn the most attention because of the pricing component. But
00:05:06
there are so many different brands that are out there right
00:05:08
now in this landscape. So how do you think all of these brands
00:05:11
are doing, trying to kind of find their place in what is a
00:05:15
very crowded landscape?
00:05:16
So what it is that we see in most industries, there's a
00:05:19
proliferation of various different brands. Some of them survive.
00:05:23
Some of them don't survive. We see that industry after
00:05:26
industry. And as John was just saying, we had 10,000. Some of
00:05:30
them won't— won't continue to exist. But it's not— I don't
00:05:33
think it's going to go down to, you know, one or two. I think
00:05:36
there still will be several of them that are out there,
00:05:39
everybody having their own little angle that's there. And
00:05:43
there's some that are going to be popping up and trying to be
00:05:46
specialized. Like Dogecoin. I mean, come on. But it was like—
00:05:50
you know, it sort of caught people's attention. It happened
00:05:53
to be there. Bitcoin is going to exist for a long time. Ethereum
00:05:57
is going to be out there. There are a few others that are going
00:06:00
to be there, and they're going to dominate the market, but
00:06:03
there's going to be this long tail of other brands that are
00:06:05
still out there. It's not like we have to worry about shelf
00:06:08
space like we do for physical products.
00:06:11
So with the pricing component, it's interesting because— and
00:06:14
part of the work that you're doing is in and around consumer
00:06:17
attitudes— that with the pricing, the way that it has
00:06:20
fluctuated, you know, over the last several years, you would
00:06:24
think that there might be more skepticism around— around
00:06:28
cryptocurrency than there is. But there still seems to be very
00:06:31
much a fervor about what it might be in the years ahead.
00:06:36
I think when you look at that, the sort of Bitcoin, and there
00:06:39
is absolutely no intrinsic value to it. Right? So it's basically that it
00:06:44
is a sort of electronic currency, and there is no
00:06:48
government backing. It's not like gold, and you have some kind of
00:06:52
intrinsic value. So, which means that ultimately, the price
00:06:56
really hinges on the collective beliefs amongst the customers,
00:07:00
the investors. If they believe that this particular currency is
00:07:03
going to become a store for value and for the— for, for
00:07:08
the vast economy in this country, and— or become the unit
00:07:12
of exchange, you can imagine that value can increase
00:07:15
tremendously, simply because at this point you still have the
00:07:20
institutions, like some of the legitimate institutions. They
00:07:23
have not been part of this particular asset class yet. And
00:07:27
also that you see that some of the country, like El Salvador
00:07:31
and, begin to actually use the cryptocurrency for the national
00:07:34
economy. In fact, the—Trump even proposed that we're going to
00:07:37
have the strategic reserve of Bitcoin and so on and so forth. As
00:07:40
more countries are doing that, obviously that— the value will
00:07:43
increase, and there's long, long runway ahead of it. But most
00:07:47
importantly, if you look at this particular type of currency, it's
00:07:51
really the collective belief that matters. So which of this
00:07:54
means that customer attitudes, sentiments, and all the
00:07:57
macroeconomic factors will impact on the prices. So I think
00:08:01
this really depends on whether you are optimistic about
00:08:05
the future or you're pessimistic about the future. You look at
00:08:08
the fact that it doesn't have intrinsic value, versus that
00:08:11
whole— so many people are so enthusiastic about it, in fact,
00:08:15
that Bitcoin has gone through up and downs up to now, but yet it
00:08:19
has really taken off recently.
00:08:21
So I think it's interesting thinking about, we talk about
00:08:25
cryptocurrency. Is it an alternative currency, or is it
00:08:29
an investment? And I think most people are viewing it like an
00:08:34
investment. But let's couple that with what John was just
00:08:36
saying. Most investments that we make— well, I'm going to own
00:08:40
some of this share of a company. There's something behind that.
00:08:45
And you know, as John was saying, there's nothing that— you know,
00:08:48
there's no intrinsic value that's here. Company sales,
00:08:51
they— you know, and they— they end up generating cash for us.
00:08:54
Here, it's total speculation that's there. And that's why
00:08:59
what we're working on, which is looking at consumers' confidence
00:09:02
in it, is— is part of what's highly tied to what the
00:09:05
particular prices are, and people's continued faith in
00:09:09
this. And then bringing on others that are— you know, as I
00:09:12
say, the retailers and banks and everything, that are showing
00:09:16
their confidence in it. It basically is this huge
00:09:19
speculation. Almost like tulips back— back in the old tulip
00:09:23
market in Holland.
00:09:25
And so this is leading to a confidence index that you and
00:09:31
your colleagues are putting together.
00:09:32
That's right. We have been collecting, month— every month for the last
00:09:36
several months— I think we're now at 18 months— that we take a
00:09:40
survey of 1000 people across the country, representative of the
00:09:46
United States, and we ask them a series of questions. Do you own
00:09:49
crypto? But we also ask them how confident they are in the
00:09:53
currency. And we have three questions that we ask them about
00:09:57
that, which is, how confident are you about it for
00:10:01
yourself? How confident are you for the economy? Do you want to
00:10:06
invest more in cryptocurrency? And trying to get some sense of
00:10:10
how they personally feel. We're trying to relate that to the
00:10:14
price of crypto itself.
00:10:17
And we would anticipate that as people
00:10:20
are more confident, we're going to see prices going up, and the
00:10:25
other direction. As prices go up, people are more confident.
00:10:28
So these sort of go hand in hand together.
00:10:31
So going back to the pricing component, then. Having an index
00:10:35
that can be used as a tool to understand from your
00:10:38
perspective, how do you see there being a potential impact
00:10:42
on the pricing component moving forward?
00:10:44
Well, here's the sort of a basic— the fundamentals. And
00:10:48
there are about 20 million Bitcoins that are already mined.
00:10:52
And there are additional 1 million that will be mined in
00:10:56
the future. I think the last coin is expected to be mined
00:11:01
around 2140. So that's a long time away. And— but in any
00:11:08
case. So given that supply is mostly fixed, right? You can
00:11:12
imagine the price of the Bitcoin will depend on the demand. So
00:11:16
that demand, obviously, you're going to depend on the
00:11:18
confidence of consumers. So that's why we are looking into—
00:11:21
looking in that direction. And hopefully what we could do is to
00:11:25
look into the consumer confidence, see if that could
00:11:28
forecast the price change in the future for Bitcoins. Like—
00:11:32
the way, like the consumer confidence by Michigan. - Sure.
00:11:37
- And what— they predict how the
00:11:39
stock market or economy is going to do.
00:11:41
And we're going to— we are pursuing that direction of our research.
00:11:45
Thank you you for listening to <i>The Ripple Effect</i>.
00:11:46
We hope you found this episode
00:11:48
informative and engaging. Don't forget to
00:11:50
subscribe and leave us a review so that we can continue to bring
00:11:54
you the best insight from the Wharton School.

Episode Highlights

  • The Future of Cryptocurrency
    Experts discuss the evolving landscape of cryptocurrency and its potential longevity.
    “Bitcoin is going to exist for a long time.”
    @ 00m 35s
    January 07, 2025
  • A Crowded Landscape
    The cryptocurrency market is filled with numerous brands, but not all will survive.
    “There’s going to be this long tail of other brands that are still out there.”
    @ 06m 05s
    January 07, 2025
  • Consumer Confidence and Pricing
    Research indicates that consumer confidence may influence cryptocurrency prices significantly.
    “It’s total speculation that’s there.”
    @ 08m 59s
    January 07, 2025

Episode Quotes

  • Bitcoin is going to exist for a long time.
    Exploring Crypto Prices: Why Consumer Trust Matters
  • I really think that there is no better time for cryptocurrency than now.
    Exploring Crypto Prices: Why Consumer Trust Matters
  • There’s going to be this long tail of other brands that are still out there.
    Exploring Crypto Prices: Why Consumer Trust Matters
  • It’s total speculation that’s there.
    Exploring Crypto Prices: Why Consumer Trust Matters

Key Moments

  • Bitcoin's Longevity00:35
  • Optimism for Crypto03:06
  • Crowded Landscape06:05
  • Market Speculation08:59
  • Consumer Confidence11:28

Words per Minute Over Time

Vibes Breakdown

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