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Women & Work: Does Diversity Training Work? | Katy Milkman — Ripple Effect Podcast

March 08, 2023 / 00:46

This episode covers decision making, gender diversity in hiring, and the effectiveness of diversity training. Guest discusses the isolated choice effect, toucanism, and disappointing results from diversity training.

The guest highlights the isolated choice effect, which shows that women are hired more frequently when hiring decisions are made in groups rather than individually. This finding suggests a need for changes in hiring practices.

Additionally, the concept of toucanism is introduced, where corporate boards tend to stop pursuing diversity after achieving two female members. This trend raises concerns about the commitment to ongoing diversity efforts.

The guest also addresses the effectiveness of diversity training in organizations, stating that the outcomes are generally disappointing and do not lead to significant improvements for women.

TL;DR

Research shows group hiring improves women's outcomes, but diversity training is ineffective.

Episode

0:46
00:00:00
I study decision making I also have used
00:00:03
my research to look at how we can
00:00:05
improve outcomes for women and
00:00:06
organizations and a few of the things
00:00:08
I've looked at include something called
00:00:10
the isolated Choice effect where women
00:00:13
are hired at a higher rate when hiring
00:00:16
decisions are made in sets as opposed to
00:00:18
Singletons we've also found something
00:00:20
called toucanism in our work that refers
00:00:23
to the tendency on corporate boards to
00:00:25
try to have exactly two women and to
00:00:28
stop making efforts towards diversity
00:00:30
after that and finally I've looked at
00:00:32
what happens when we offer diversity
00:00:34
trainings in organizations and the short
00:00:36
answer is the results are very
00:00:38
disappointing that it does not seem that
00:00:41
diversity training is likely to be a
00:00:42
terribly useful way to improve outcomes
00:00:44
for women and organizations

Episode Highlights

  • The Isolated Choice Effect
    Women are hired at a higher rate when decisions are made in sets rather than individually.
    “Women are hired at a higher rate when hiring decisions are made in sets.”
    @ 00m 13s
    March 08, 2023
  • Toucanism in Corporate Boards
    A tendency for boards to stop diversity efforts after achieving two women.
    “Corporate boards tend to try to have exactly two women and then stop efforts.”
    @ 00m 25s
    March 08, 2023
  • Disappointing Results of Diversity Training
    Research shows diversity training does not significantly improve outcomes for women.
    “The results are very disappointing; diversity training is not likely to be useful.”
    @ 00m 36s
    March 08, 2023

Episode Quotes

  • Diversity training is likely to be a terribly useful way to improve outcomes.
    Women & Work: Does Diversity Training Work? | Katy Milkman — Ripple Effect Podcast

Key Moments

  • Isolated Choice Effect00:13
  • Toucanism00:25
  • Diversity Training Failures00:36

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