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Women & Work: Does Diversity Training Work? | Katy Milkman — Ripple Effect Podcast

March 08, 2023 / 00:46

This episode covers decision making, gender diversity in hiring, the isolated choice effect, toucanism in corporate boards, and the effectiveness of diversity training.

The guest discusses the isolated choice effect, which shows that women are hired more frequently when hiring decisions are made in groups rather than individually. This research highlights the importance of context in decision-making processes.

Additionally, the concept of toucanism is introduced, where organizations tend to stop efforts for diversity after achieving a certain number of women on boards, specifically two. This phenomenon raises concerns about the commitment to ongoing diversity efforts.

The guest also evaluates the impact of diversity training in organizations, revealing that the outcomes are often disappointing and that such training may not significantly improve conditions for women in the workplace.

TLDR

Research shows group hiring improves women's outcomes, but diversity training is often ineffective.

Episode

0:46
00:00:00
I study decision making I also have used my research to look at how we can improve outcomes for women and
00:00:06
organizations and a few of the things I've looked at include something called
00:00:10
the isolated Choice effect where women are hired at a higher rate when hiring decisions are made in sets as opposed to
00:00:18
Singletons we've also found something called toucanism in our work that refers
00:00:23
to the tendency on corporate boards to try to have exactly two women and to stop making efforts towards diversity
00:00:30
after that and finally I've looked at what happens when we offer diversity trainings in organizations and the short
00:00:36
answer is the results are very disappointing that it does not seem that diversity training is likely to be a
00:00:42
terribly useful way to improve outcomes for women and organizations

Episode Highlights

  • The Isolated Choice Effect
    Women are hired more when decisions are made in sets rather than individually.
    “Women are hired at a higher rate when hiring decisions are made in sets.”
    @ 00m 13s
    March 08, 2023
  • Toucanism in Corporate Boards
    A tendency to stop diversity efforts after achieving two women on boards.
    “Corporate boards try to have exactly two women and stop efforts towards diversity.”
    @ 00m 25s
    March 08, 2023
  • Disappointing Results of Diversity Training
    Diversity training does not seem effective in improving outcomes for women.
    “The results are very disappointing that diversity training is not likely to be useful.”
    @ 00m 36s
    March 08, 2023

Episode Quotes

  • Diversity training is likely to be a terribly useful way to improve outcomes.
    Women & Work: Does Diversity Training Work? | Katy Milkman — Ripple Effect Podcast

Key Moments

  • Isolated Choice Effect00:13
  • Toucanism00:25
  • Diversity Training Results00:36