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Leading Diversity at Work: A Conversation with Rohini Anand

July 28, 2020 / 44:10

This episode features Dr. Rohini Anand, a senior diversity, equity, and inclusion advisor, discussing her experiences at Sodexo and the evolution of diversity strategies in corporate environments. Key topics include the impact of a class action lawsuit on Sodexo's diversity initiatives, the challenges of addressing racial equity in Europe, and the importance of leadership commitment in fostering an inclusive culture.

Dr. Anand reflects on her journey with Sodexo, particularly during the early 2000s when the company faced a significant discrimination lawsuit. She emphasizes the lessons learned during this painful period and how it catalyzed a cultural transformation within the organization.

The conversation shifts to the current global climate surrounding racial justice, with Dr. Anand sharing insights on how organizations can effectively address systemic racism and implement meaningful diversity initiatives. She highlights the importance of acknowledging race in diversity discussions and the need for companies to engage in open dialogues.

Dr. Anand also discusses the role of chief diversity officers, stressing their importance in driving cultural change and ensuring accountability within organizations. She advocates for a holistic approach to diversity that includes examining recruitment and promotion processes for bias.

In closing, Dr. Anand expresses optimism about the future of diversity and inclusion efforts, particularly among younger generations who prioritize values and purpose in their activism and professional environments.

TLDR

Dr. Rohini Anand discusses Sodexo's diversity journey, systemic racism, and the role of leadership in fostering inclusion.

Episode

44:10
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hello my name is stephanie creary and i'm an assistant professor of management
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at the wharton school university of pennsylvania and i'm very honored to have today here with us
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dr rohini anand who is currently senior diversity equity and inclusion advisor and former senior vice president of
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corporate responsibility and global chief diversity officer at sodexo thank you so much for joining me here
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today ravini i'm so happy to have you with us wonderful to be with you dr cleary just
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really delighted to be part of this conversation so what many people don't know is you
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and i actually know each other pretty well and our history goes back to 2008. in 2008 i was
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both a research associate at harvard business school and also a research associate at the conference board in new
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york city in new york city studying uh companies global chief global diversity and inclusion
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strategies and so you were somebody who had both been a presenter and an expert at the
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conference board sharing with your colleagues some of the good work that you all were doing at
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sodexo particularly as you wanted to uh think about um broadening your scope from u.s domestic focused diversity
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strategies to global focused strategies but then also um you were somebody who uh we had um at the time my my the
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professor i've been working for professor david thomas who's now president of morehouse college
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we've been doing a body of work that was focused on trying to understand how
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companies like yours were trying to scale these u.s strategies more globally and so one of the things that happened
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at that time and around the 2008-2009 period we started interviewing you and many of your colleagues at sodexo
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who had been doing some of the work in the us and certainly were focused um on the global strategy but where i
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wanted to start today was to talk a little bit about some of the early work that you did at sodexo
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because i think so much of that is related to uh the the experiences that many of us are having now
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um personally in our experience in our companies around racial justice but before we get there i
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want to note to everybody that um rohini and her ceo and her company they were kind enough to sign
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off on a wonderful harvard business school case study it's called shifting the diversity
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climate sodexo solution so you could read more about the extensive work that rohini and her
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colleagues did between the years of 1999 and 2010. we'll just preview a little bit of that here
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before we lapse into a conversation about the current time sound good rohini sounds wonderful stephanie great okay so
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let me take us back to around early 2000 2000 2001 and at that time michelle landell was president and ceo
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of sodexo north america correct right okay and he had recently hired his have he referred to his good friend ali
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lawrence uh to be sodexo's north america chief human resources officer and one of the things that
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really struck me when i had interviewed michelle way back when was he talked about this
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friendship that he had with ollie lawrence who described himself as an african-american male
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michelle andell was was uh belgium i believe no he's french he's french he is friends
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so michelle ondell was french and so he talked about some of his early learnings about racial
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equity and racial inequity came from this friendship that he had with ollie lawrence
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um and so it was really for him uh quite an emotional experience when in 2001 your company sodexo um
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was notified that a class action lawsuit had been filed in dc against sodexo which was called
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then called sodexo marriott services so i'm going to turn it over to you to talk
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a little bit about that um time period for the company and then you came in shortly thereafter
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so can you give us a little bit of a a reflection on what that felt like i know we're reflecting back
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uh 19 years but certainly i'm sure it was a very uh remarkable period in your
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career yeah so i actually thanks a lot i think that's that context is actually
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wonderful and really very relevant to what's happening today in the world around us for multiple
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reasons but i joined sodexo in 2002 and about six months after i joined the lawsuit was certified as a class
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action and we ultimately did settle in 2005 and there was a five-year consent decree after that
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but i would say that you know was a a discrimination lawsuit filed by african-american managers it was a
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promotion discrimination law stood and that certainly was a very painful time in the company's history
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but it was also a time of incredible learning incredible growth and i think much of this had to do with the
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leadership so with michelle and you know you're absolutely right i think this
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you know so it was his sort of personal transformation that brought him to an understanding
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somewhat of an understanding of race relations in the us i don't think that he will or
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anyone will say that you know he fully understood it but i will say that he began his journey
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and his friendship with ali and the experiences that ali shared and that michelle you know being
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the sort of humble leader that he is was able to listen and to learn and to internalize some of
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those messages really helped in his growth so you know michelle actually grew up in
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um he was born in morocco he lived in africa for many years was you know leading the business in africa
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but had a very very different understanding of race outside of the united states and i think
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that different understanding of race continues even today with what you know we see happening in
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europe and france etc we can you know get more into that but that particular time period you know i
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think was it was an opportunity it provided a springboard it was a burning platform
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but i have to say that the organization could have just sort of stopped and said
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let's do these 10 things that we're required to do and we're done with it
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but i along the way i think that there were enough leaders enough of a critical mass
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that had begun to sort of personally engage in the topic that they and and reflect on the topic
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and they actually helped to change the culture within sodexo so it was a transformation a cultural
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transformation a systemic change to the organization processes policies systems individual behaviors
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and actions that ultimately impacted sort of this cultural transformation and you know i mean i suppose the proof
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is in the pudding in terms of you know the what it is today in terms of representation
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in terms of you know behaviors in terms of you know what our surveys say about how
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african-american employees feel about being at sodexo but also the named plaintiff in that lawsuit
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continued to stay at sodexo and you know i mean she says that i would not have if if this you know culture had not
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changed transformed the way it had so you know i think it was it was difficult but i do think that it positioned
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diversity equity and inclusion in a way that began it became an enabler for the business but also an enabler for
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changing the culture and the organization and you know clearly it had to be led from the top
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the leadership had to be completely committed and it wasn't like they kind of you know
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suddenly woke up and understood what you know what the issues were or what the african-american employees were
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going through it was a process and you know i can talk a bit about that process but it was a
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journey for each and every one of those leaders so we'll get back to some of the
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specific uh policies and systems that you put in place when i when we set ourself in the
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current time because i know so many individuals or leaders are interested in so when we're talking about systemic
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racism what do we mean by systems and how do we change it so i'm going to give you the
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opportunity in a little bit to reflect on the some of the specific two to three things you did and then
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do would you still do those things now but before we go there i want to actually bring up something
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else that i've been thinking about a lot lately as i said i've been thinking a
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lot about about your case actually watching the world unfold around us because i remember
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all of the work that it took for sodexo and for you and michelle to gain traction on
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talking about diversity in france in getting people outside of the united states to
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believe that diversity was not just a u.s thing that it was something that was meaningful
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in their own culture and so i will never forget uh this idea that uh for so many people
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around the world when you tried to talk about diversity it was that's a u.s thing that's not necessarily our thing
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and i look today there are a protest rohini in france there are protests in london
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there are protests all around the world in many of these jurisdictions where i know you and your
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colleagues at other organizations had a very hard time getting them to believe that diversity affected them as
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well so could you reflect a little bit on perhaps that journey the work that you
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had to do and maybe what you're thinking now is you're seeing all these countries
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embrace a black lives matter movement and certainly making it their own with respect to their own cultures and
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ethnicities yeah so i think that's i mean i think that's i've been thinking a lot about
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that and i and you know when we started this work when we started the global work you're
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right it was incredibly challenging and particularly challenging in europe where you know you
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you're not allowed because of data privacy issues to collect data on race or ethnicity
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but apart from that the word diversity the word well more so the word race or ethnicity does not translate
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within the context of many european countries where individuals are identified by
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their individual experiences so as an immigrant or of a particular nationality versus being identified by a collective
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identity as belonging to a particular ethnic group so given that there's no data
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on representation of how many you know black people there are for instance in the organization
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there is no acceptance around talking about these issues because they would you know say that
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this is a us issue we don't have race issues in this in our country and i remember clearly when they had the
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um youths riots and demonstrations around in in the um in the suburbs of of paris and you know with those
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demonstrations and when i pointed that out you know they would just sort of dismiss that as you
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know this is it's it has nothing to do with race it has nothing to do with color
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um it's all about culture as you know the french would say you know if you're the right do you have
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the right culture you're french or you're not friends so it's sort of um you know just the whole
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category of race and ethnicity does not translate in many parts of europe in fact
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and i believe it was it's in sweden where the word for race actually is synonymous with the
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word for discrimination wow so so i mean that that's a challenge and you're you know so we did you know
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we use many different ways to unpack that but i will say they're not that many organizations
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stephanie that actually do go deep in addressing issues of race in many countries like in in europe in
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particular because of data issues uk yes but not elsewhere now if we fast forward to today and and
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so yeah they saw me and i think i shared this in the case study that when i you know when they talk to me right
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there's they the europeans and particularly the french they talk to me they saw me as as indian because i am of
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indian origin and they embraced me and they shared all kinds of things some some stuff which
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was not very complementary to americans but when it came to issues of diversity they their god went down and they saw me
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as american and this was you know this is just a u.s thing you know it's irrelevant in our country
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you know see him and the other the interesting thing is there's a lot more inter marriage
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in in parts of europe in france for instance between blacks and whites so that becomes sort of a data point for them to
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talk about the fact that you know it's an integrated society right right so fast forward to today to be honest
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i have a lot of hope for what's to come in the u.s yeah i think just looking at the
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demographics of the demonstrators um and the allies that are there and the young generation i'm very
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hopeful right now not the same globally it is a movement i think there are people that are demonstrating
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you know in part in all parts of europe for instance but i'm not sure that that's being
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translated within organizations i think there's still compartmentalization between public and private
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you know they're doing this you know demonstration on the street but as far as we're concerned you know
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as an organization so i'm not sure how and what's going to change that it
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has to change because it is going to spill over into into you know organizations but i'm
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i'm watching to see you know how organizations start now addressing issues of of color race you know
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underrepresented populations within their organizations but um it's really helpful to hear and i
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know the points that you're making around data privacy it's as a researcher this is not
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um an area doing research in europe is is not easy uh particularly as somebody who studies diversity and inclusion
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i'm just not going to get the data that i want to get i can certainly get data on gender but the
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issues that i'm interested in aren't always about gender right right and so i think about even now as we're
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obviously living under the the other pandemic all right so not just the racism pandemic
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but certainly the coronavirus pandemic um i've seen a number of papers put out
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in the uk where they're uh i they refer b-a-m-e i'm not sure is the acronym for black asian and
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minority ethnic i believe right yeah individuals in society in the uk and so i see
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in the uk um you know papers that are suggesting that there's inequity in terms of who has to work and who's being
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negatively affected by the disease right so i think in the uk their census i think comes out if i'm not mistaken
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next year they're going to have their next census and the predictions are that you know
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about 20 to 25 of the percent of the population is going to be identified as being
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which is a massive number right in in the uk organizations are definitely addressing these issues
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in fact i was talking to an organization today which is you know 350-year uk-based organization
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and they were talking about how they're having these you know town halls with the ceo on race
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and then asking each of their leaders in each of their lines of business to have
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these conversations as well right so and they're not jumping to action they're doing these listening sessions
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so they really want to hear people's experiences and be able to internalize them
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so i'm thinking that you know i mean it's picking up there now sodexo um i know that this morning one
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of the leaders was actually doing a listening session talking about issues of race and you
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know they've had you know several anti-racism webinars history of race in the us leaders
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talking about making themselves vulnerable and talking about their own blind spots i
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you know organizations are beginning to have these conversations globally as well but i don't think in
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you know all parts of the world i think we still have a ways to go there okay so excellent so let's talk a bit about
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the work that has been done needs to be done i will tell you i've taken a very crude cut
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of organizations when people who have interviewed me have said you know is this is it are these statements these ceo
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statements going to work is diversity training going to work and you may not agree with my categories
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and certainly we can leave this open for discussion but i've given three categories of of companies
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um i will call the first group the veterans expo that's a company that for decades
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has had policies and practices in place to not only just manage diversity broadly but also
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specific to issues around race and culture and ethnicity i call those the veterans
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the the second group i refer to as the aspirants right those are the uh companies that perhaps in the last
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decade or so have started to have a conversation about diversity much of that conversation might be about
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gender um i think of a lot of the tech companies in silicon valley that's where
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they started and certainly it was because there was heightened attention to gender uh
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discrimination and sexual harassment um and in the last group i talked about these as the sideliners
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right and the sideliners are the the companies that are really maybe tiptoeing around a
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conversation about diversity and inclusion uh some are paying attention um some are less aware um
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and i think when i think about all these companies that have put out these statements around black
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lives matter and let's get rid of systemic uh injustice i've seen companies that fall
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into each of those three categories put out these statements what was the second
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what was the same the aspirants like aspiring yeah so i call the veterans the aspirants and the sideliners like people
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who are sitting on the sideline just watching everybody else play the game i'm most hopeful about the veterans i'm
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most hopeful about companies like sodexo and your capacity that your conformer company's capacity
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to actually begin to create structures and policies and effect change i'm not as i'm not as hopeful about the
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sideliners who haven't maybe they have a diversity officer maybe they don't have a diversity officer maybe if
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they have a diversity officer the diversity officer has no resources so that said can you talk a little bit
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about um where does one company start if it certainly does not have a lot of a huge
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platform around diversity inclusion where would they start and then let's talk about the companies
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that have already been doing the work maybe the veterans if we take those two questions
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what do they need to do from your perspective so i think if you talk about the the aspirants right so those are you
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know either just starting or i think there is a burning platform stephanie i mean this
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is the burning platform i mean i don't think that folks can be your sideliners anymore i just you know
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it's just not in this day and age in this country in particular um i you know i just don't think they
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can afford to be so i think it's the aspirants that are stepping up and i'm
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seeing so i'm getting a lot of calls you know leaders ceos struggling i mean people saying to me
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you know i had heard these stories but i'm just beginning to realize what my privilege looks like now you know
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i'm not sure where they've been but um but you know at least there is some
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realization that that you know something that's kind of work in them that they're beginning to kind
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of you know get the messages right um so i you know to me it really in terms of so that to me is a burning
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platform in terms of starting i do think the starting point needs to be to call out an address race
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now even companies like sodexo that did a lot of work over over the years there's always been
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this kind of reluctance to call out race right so it's always been you know diversity it's about everyone
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you know let's not leave anyone behind we talk about belonging we talk about inclusion
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which is great because that's the end goal but in order to get there you've got to
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you know you've got to you know cause paid is paid i mean there are issues of institutional racism
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i think that this movement is providing the platform to actually name it what it is and address it for
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what it is rather than wrap it in this pretty wrapper that becomes sort of palatable
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to you know to the privileged and palatable to the you know dominant group and you know the
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oppressors so i think it's it's i think for the first so i think it's really the starting point is really
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to to acknowledge that there is an issue and let's just have a dialogue about race
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and even veterans have not really done that in the same way we've sort of come to it in a different
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way and along the way kind of had the conversations about race but now is the time to just
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put it on the table have the conversation have listening sessions you know without jumping to immediate
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action because part of this is just you know you know being able to hold the space
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for some safe dialogue and to be able to listen and then from there so that to me that's the starting point
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you know to do that and raise the awareness within your organization um about issues of race so broad
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you know not just about trainings but you know have the you know listening sessions and be able to talk
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about it have facilitated dialogue on the topic and then from there i would say you know moving on to
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you come putting in place the initiatives that need to to you know occur in the employee life
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cycle to ensure that bias conscious and unconscious is not just unconscious it's
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both conscious and unconscious bias do not you know impact employee decisions so you know at every point of the life
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cycle of recruiting can you give a couple of examples at recruiting and promotion for example i
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think people are generally interested in those sure yeah yeah absolutely so i think if you
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unpack the whole sort of recruiting process right it goes from you know sourcing
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to your phone screening or resume screening phone screening you know forwarding on the resumes by
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the recruiters to the hiring manager and the final hiring decision and i think every single step in that
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process needs to be examined for bias and mitigated by putting in place initiatives to to not allow that bias to
00:24:33
seep into decisions so what that looks like is maybe incentives for recruiters first of all targets for recruiters to
00:24:41
say you have to present a diverse candidate slate to the hiring manager because a hiring manager can't
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hire um unless there's a diverse candidate slate so to to have that as a target 50 of your
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slate has to be women and or minorities however you define that within your context
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um and then putting some accountability around it because just having the targets is not enough
00:25:03
the recruiters have to have accountability and a part of their uh variable compensation should be
00:25:10
linked to that account to those targets so that you know we're clear that we are presenting a
00:25:15
qualified diverse candidate slate to the hiring manager um i then think that you know it as i
00:25:22
said each point needs to be examined but one of the other things that you know we've done is for the hiring
00:25:27
manager to provide you know unconscious bias training to recruiters and hiring managers now unconscious bias
00:25:34
training it's in itself is not that effective but i do think it's one tool to raise awareness along with
00:25:42
other processes and policies so that you know you can mitigate bias so i think it
00:25:49
you know it's a holistic approach to it but for the hiring manager for instance
00:25:55
having some you know targets there in terms of and scrutinizing the hiring decision so at
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sodexo we actually had a review panel and the review panel looked at every hiring decision
00:26:05
looked at who were the candidates that were sourced what was the candidate slate that was
00:26:10
you know who were the finalists forwarded what was the candidate slate and then who did the hiring manager hire
00:26:18
and really scrutinizes that whole process so it's not just the hiring manager
00:26:23
and also having a diverse uh interview panel so i would say you know targets and
00:26:28
incentives for recruiters um diverse recruiting interview panel targets for hiring managers and we
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actually you know at sodexo many companies do this link you know those targets to
00:26:43
um incentive compensation to variable compensation which we did as well globally sodexo had a target of you know
00:26:51
all candidate slates for certain senior level positions had to have fifty percent women
00:26:57
the whole man yeah fifty percent women in the candidate's slave yeah the candidates late that's the
00:27:03
thing so forty and so the target was 40 women by 20 25. um and i last i saw was in senior leadership ranks was that
00:27:14
34 so you know inching up there so i think that's sort of in the in the recruiting
00:27:19
bucket in the promotion i think it's the same thing i think you know i mean looking at using a dni lens to look at
00:27:27
succession planning discussions to look at you know i mean i think all too often these discussions
00:27:34
happen in a vacuum or unconscious bias comes into the discussion but also having objectives for so for
00:27:41
instance globally at sodexo the senior executives have a target of um ensuring that a
00:27:47
certain percentage of their successors are women or other in underrepresented groups
00:27:53
so you know ensuring that managers are held accountable for developing that talent for retaining that talent
00:28:01
and then putting in place initiatives to advance you know women and other underrepresented groups so you know
00:28:08
women and minorities in the us is it's not about fixing you know minorities are fixing women
00:28:16
it's not that they necessarily need more skills it is about making them visible to the
00:28:23
organization it is about getting them you know sponsors and mentors so that they can you know the
00:28:30
organization can see this talent and has someone advocating for them you know for decades we've had men
00:28:38
who've informally sponsored other men for instance you know in a very um so i think you know it we just need
00:28:45
to formalize these initiatives to kind of make sure that everyone has access to sponsors or mentors so those would be
00:28:54
some of the initiatives yeah i'm now going to ask you the question that i'm asked most frequently
00:29:01
and i am certain you have been answered this asked this question frequently and that is what role does merit play
00:29:08
of this conversation so when we start talking about making people visible and diverse
00:29:14
meaning inclusion is that a conversation that's aside from a conversation about merit do we just
00:29:19
sort of throw that out the window or how do you relate these two ideologies if at all yeah i think i mean
00:29:26
that's a that's always an interesting conversation right so at the end of the day and this is
00:29:32
where it's sort of a you know important distinction and sort of a tricky one
00:29:38
because at the end of the day we want to hire the best qualified candidate that's really the ultimate goal but the
00:29:46
way i look at it is if you have two candidates and the two candidates each have ninety percent um you know in terms of
00:29:56
this is the threshold is ninety percent each of the two candidates has ninety percent of whatever is needed
00:30:03
one is a male the other is a female then you start looking at those things that differentiate the two candidates
00:30:11
and one of the things in favor of the woman is you don't have that many women in your
00:30:16
organization or your team you know you need that diversity of thought within the organization
00:30:22
in order to be the best organization most productive so you give a certain additional weight
00:30:29
to that woman we're not talking about you know anything that is sort of that
00:30:34
she's not qualified it's it has nothing to do it's basically looking at that threshold
00:30:39
of uh you know of qualifications and so so i see it i mean i don't see the two
00:30:47
being at odds with each other uh so so many companies right now have big plans aspirational and if i can
00:30:57
just stephanie can i just add one more thing to that it also depends on how you define as what the
00:31:04
criteria are for a position right yeah and the criteria for a position includes you know my life experiences so
00:31:12
let's not change that so right right absolutely um so so many companies i was just talking to
00:31:22
a chief diversity officer the other day she's been in her company for two decades and she has gotten a number of
00:31:28
cold calls from a lot of companies that are looking to steal her away because apparently
00:31:32
blephara chiefs diversity i'm sure they're trying to pull you out of uh what do you i think you're referring
00:31:37
to i'm not retirement that's my retirement so there are all these open positions
00:31:42
for division what's the value of a diversity officer or what's the potential value that a
00:31:49
diversity leader could bring uh to the company i think we all realize you can't just take one
00:31:55
person and make them the figurehead and and and leave it at that but what can we
00:32:00
be hopeful for that a chief diversity officer might bring to the table that might help us uh to move forward as
00:32:06
a company broadly on diversity uh broadly on issues of diversity inclusion but i think also on issues of
00:32:12
racial injustice and racial equity yeah so i think you know i mean so this almost relates back to the
00:32:18
question you asked about what veteran companies can do right and one of the things that
00:32:23
concerns me stephanie is that as companies start changing their cultures um and become more inclusive
00:32:31
you know or see themselves as more inclusive they start feeling that now you know
00:32:37
diversity is part of our dna we can integrate it into everything we we do and we don't need to really call it out
00:32:45
so we don't need you know performance objective around diversity we don't need somebody
00:32:50
you know responsible for diversity and i think that's a really slippery slope
00:32:54
because just as easily as you know you gain this traction you can lose it so i think it
00:33:00
gives a false sense of you know sort of comfort to say that now it's part of our dna and integrated
00:33:06
and i mean i i think you really have to examine yourself and make sure that that is actually the case so
00:33:13
having said that i think there is you know not just today i think there's tremendous value
00:33:19
to a chief diversity officer really being able to engage a cultural transformation in the organization it's
00:33:26
somebody who you know has this lens that they bring to the conversation that you know others may not see now we
00:33:34
talk about white privilege and you know folks are saying well i really didn't ever know
00:33:39
right so the role of the chief diversity officer is to you know to be that person that
00:33:45
you know calls out some of these things um and you know basically is sort of you
00:33:52
know um spurs the organization on to take action now is it entirely the role of the chief
00:33:59
diversity officer obviously not i think the role of the chief diversity officer is to strategically seed allies to
00:34:07
change people's mindsets so it's not coming from his or her or their voice but is coming you know
00:34:14
from change agents within the organization you know i think that there is you know today of course there's
00:34:22
tremendous tremendous value and importance but it's not just a symbolic thing
00:34:29
i think there's true value to the business and and i'll say that you know
00:34:34
you know michelle hired me right in 2002 and you know he took quotes and quotes a
00:34:39
bit of a risk because this was an african-american uh a lawsuit filed by african-american
00:34:45
managers i'm not african-american um you know and so to hire somebody that they may not identify as being an
00:34:55
ally to them was a big risk that that he took um so i mean i think that it doesn't matter
00:35:04
what the race or gender is of the person but i think what is really important is the ability to
00:35:10
listen to make yourself vulnerable to build these strong partnerships and to not believe that you know when
00:35:18
you know you know everything because um you know i think it's important to to
00:35:23
be able to hold the space for the voice of employees so um i don't know did i answer your
00:35:29
question in terms of the value yeah i would just say that beyond just the current situation and what's
00:35:38
you know happening in terms of black lives matter and addressing issues of race which i think is critical
00:35:44
i think there's also this huge benefit that the business can have you know so there's a massive benefit to
00:35:50
the business and the brand if it's done right and and we know that you know addressing issues in the
00:35:56
community is absolutely you know it's about purpose-driven leadership today so it
00:36:01
has to be no one has to sorry go ahead so now if i might add um i think it's really important that
00:36:08
companies show the value for diversity by ensuring that diversity leaders chief diversity officers have
00:36:16
budgets because they're supposed to be accessing allies and many of them are outside i
00:36:22
get contacted all the time by companies who want me to give a talk or want me to get on some
00:36:28
external counsel they need the resources in order to do this work and many don't
00:36:34
have them at all and they're being asked to i think take on a huge issue without sufficient resources so
00:36:42
i'm going to add that to the conversation absolutely sure they have a substantial
00:36:47
budget that matches the ask of them i think sometimes we just don't treat uh
00:36:53
the diversity office like a business unit in business union budgets to function and i think we certainly need
00:36:59
more of that what would you do and the positioning i would agree and the positioning
00:37:04
too stephanie you know where this position reports to you know to have somebody in that role
00:37:10
reporting you know like five levels down from the ceo i mean just it makes no sense because this is a
00:37:16
strategic role it's a role of influencing it's a role of partnering with leaders
00:37:21
and it needs to be positioned as such because otherwise it you know it's not
00:37:27
effective so here's my last question and it's certainly a selfish one um uh so i have spent the last 14 years
00:37:36
really trying to understand corporate diversity and inclusion initiatives and so if anybody asks me a question around
00:37:42
what should companies do i can lay out um i can lay out a lot of ideas because i've been blessed to have
00:37:50
people like you on my side willing to open your brains and your insights up to my
00:37:56
curiosity um what's interesting is all the work that educational institutions are trying
00:38:02
to do so i think of my own institution i think of academia as a whole um certainly we have a very there's a
00:38:10
different model in academia we have a you know governance structures where faculty
00:38:15
have a lot of a say in terms of what happens but we also have an administrative structure and a student culture and
00:38:22
student life and students who really want to be in an environment where they're
00:38:27
they have the same advantages that employees have um can you do you have any recommendations
00:38:35
uh to educational institutions universities and colleges as they're trying to also
00:38:41
broaden their uh expertise and their platforms around uh diversity inclusion systemic racism what
00:38:49
are you what are your thoughts on this yeah i think that's a really important
00:38:53
question you said there's a real plethora of chief diversity officers and what i'm seeing is a lot of education
00:38:59
institutions hiring chief diversity officers i think there was an announcement recently
00:39:04
harvard finally hired a chief diversity officer so i think there's you know a lot of
00:39:09
educational institutions that are realizing that they too need to you know address
00:39:16
this topic in a more sort of you know sort of organized consist systemic kind of manner and that
00:39:27
somebody responsible for it might help to get them there and you know many of them are reporting to the president for
00:39:34
instance of the institution so i mean i i think you know again this is it is it's a it has to be a systemic
00:39:43
solution it has to be holistic it has to you know i think education institutions have to address it at
00:39:49
multiple levels obviously in curriculum to make sure that that lens is in the curriculum
00:39:55
in role models that are faculty right and how many tenured faculty there are that
00:40:01
are faculty of color versus not so i think that's you know key piece of it um i think in the student body but i
00:40:09
think it's sort of it's all interconnected right so as a student i mean my kids when they were looking at
00:40:14
at universities i mean they turned down ivy leagues some some ivy league schools because they
00:40:19
didn't see a reflection of themselves in those schools so that for the millennials i mean
00:40:24
that's an extremely important criteria today but you can only get a diverse student
00:40:30
body if you have those role models in the faculty of their curricula that reflect their life experiences and
00:40:36
stories so i think all this kind of you know knits together and then of course in the administration
00:40:42
but i think again it's you know it's a system you know an academic institution is a system
00:40:48
and it needs to be addressed in a in a holistic manner but it does have to be role modeled
00:40:56
and the commitment does have to come from the top and i think you know there's different
00:41:01
structures in politics and in academic institutions but you know i but i i mean i personally think that the
00:41:09
benefit you know to the brand is incredible i mean you have to be known as an organization
00:41:16
that really holds up that's held up as a know beacon for race relations for diversity and
00:41:22
inclusion is going to be a magnet for future student enrollment it's just going to happen so
00:41:28
so that's so you know this stuff better than i do but it's great coming from you rohini
00:41:37
that's really great coming from you uh so final words what um would you like
00:41:44
and different people i think are going to certainly enjoy hearing uh your perspective certainly
00:41:50
people who you would consider colleagues people who are professors at other institutions
00:41:55
my students will be watching this video um obviously you know we've talked a lot
00:42:01
about the current times we're facing i call them as many scholars have called them two
00:42:06
global pandemics one of covid19 the coronavirus and the other called racism and certainly these are
00:42:15
contextual things that are happening here and now but i think some of the issues and
00:42:18
challenges we've talked about transcend the current time um so in closing i just wanted to give you a
00:42:24
chance to leave us with what your thoughts are today uh maybe they're what your same thoughts
00:42:30
were five years ago um go ahead yeah so i think i'm more hopeful today than i have
00:42:36
ever been i'm more hopeful because of the demographics that i see amongst the movement
00:42:43
and the demonstrations i'm more hopeful because of the young population you know who are
00:42:50
taking a stand and you know for them this is about purpose it's about values it's
00:42:56
not just about business case so i think that's sort of a pivot that organizations are going to have to make
00:43:01
you know we've all been focused on the business case and i think the pivot is
00:43:04
going to be this is you know who we are as part of our values so i'm extremely hopeful and i think
00:43:11
that if we just look at the movement globally and if we look at who's participating
00:43:16
these are change agents i think everyone it doesn't yes it comes to the top but i think it
00:43:21
you know this seed change can happen at all levels so i'm really hopeful that
00:43:26
you know folks wherever they are will kind of look within and see how they've you know the role
00:43:32
that they play in bringing about some change and addressing racism in this country and
00:43:38
and more broadly diversity equity and inclusion globally excellent well said dr rohini and thank
00:43:45
you again for allowing me to lean on you whenever i have been curious and certainly for
00:43:52
your willingness and your generosity and sharing your expertise and your insights
00:43:56
with a broader audience thank you so much for joining us today thanks doctors created thank you it was
00:44:01
a pleasure bye bye bye you

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Episode Highlights

  • A Journey of Transformation
    Rohini Anand reflects on the cultural transformation at Sodexo following a class action lawsuit.
    “It was a time of incredible learning, incredible growth.”
    @ 05m 18s
    July 28, 2020
  • The Challenge of Diversity in Europe
    Rohini discusses the difficulties of addressing diversity issues in Europe due to cultural differences.
    “The word race or ethnicity does not translate within the context of many European countries.”
    @ 10m 53s
    July 28, 2020
  • Hope for the Future
    Rohini shares her optimism about the future of diversity efforts in the U.S.
    “I have a lot of hope for what's to come in the U.S.”
    @ 13m 49s
    July 28, 2020
  • The Importance of Acknowledging Race
    Addressing race is crucial for meaningful dialogue and change in organizations.
    “It's time to just put it on the table.”
    @ 22m 52s
    July 28, 2020
  • Diversity in Hiring Practices
    Implementing targets and accountability for diverse hiring can transform organizational culture.
    “You have to present a diverse candidate slate to the hiring manager.”
    @ 24m 41s
    July 28, 2020
  • The Role of Chief Diversity Officers
    Chief diversity officers are essential for driving cultural transformation and accountability.
    “There's tremendous value to a chief diversity officer.”
    @ 33m 21s
    July 28, 2020
  • Education Institutions Addressing Diversity
    Educational institutions are increasingly hiring chief diversity officers to tackle systemic issues.
    “Harvard finally hired a chief diversity officer.”
    @ 39m 06s
    July 28, 2020
  • Hope for Change
    Dr. Rohini expresses unprecedented hope due to the demographics of the movement.
    “I'm more hopeful today than I have ever been.”
    @ 42m 34s
    July 28, 2020
  • Values Over Business Case
    A pivotal shift in organizations towards prioritizing values over business cases.
    “This is about purpose, it's about values.”
    @ 42m 56s
    July 28, 2020

Episode Quotes

  • It was a very remarkable period in your career.
    Leading Diversity at Work: A Conversation with Rohini Anand
  • I have a lot of hope for what's to come in the U.S.
    Leading Diversity at Work: A Conversation with Rohini Anand
  • I just don't think they can afford to be.
    Leading Diversity at Work: A Conversation with Rohini Anand
  • It's about making them visible to the organization.
    Leading Diversity at Work: A Conversation with Rohini Anand
  • Diversity is part of our DNA.
    Leading Diversity at Work: A Conversation with Rohini Anand
  • I'm more hopeful today than I have ever been.
    Leading Diversity at Work: A Conversation with Rohini Anand

Key Moments

  • Class Action Lawsuit04:04
  • Cultural Transformation06:36
  • Hope for Change13:49
  • Realization of Privilege21:03
  • Merit vs. Diversity29:11
  • Value of Diversity Officers31:47
  • Education's Role39:40
  • Hopeful Outlook42:34

Tension Over Time

Words per Minute Over Time

Vibes Breakdown