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The light exposes the uh smudges. >> My name is Eric Santoro and I'm an
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assistant professor in the operations, information, and decisions department. I'm from Farmington, Connecticut, which
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is about 20 minutes outside of Harvard. My research focuses on conversations [music] across divides both in the
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workplace and in society more broadly. So, I've long been interested in conversations. So for instance, in
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college, I co-led a discussion group where myself and other students met each [music] week to discuss life's big
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questions. Since then, when I started graduate school, [music] there were a lot of new methods that made the study
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of conversations at scale possible. So I thought it was a cool opportunity to combine and turn my interests into
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research. Warren has such a vibrant community from students [music] to staff to faculty and I'm really excited about
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the opportunity to learn from them, to teach them, to collaborate with them, and work with them.