00:00:00
it is I think a fictitious effort to try
00:00:02
to characterize a particular customer as
00:00:04
an online customer a brick and mor
00:00:06
customer when we are all Omni Channel we
00:00:09
walk in the store with our phone on the
00:00:11
hand we leave the store empty-handed
00:00:13
because we know that we can order when
00:00:15
we are home or the other way around
00:00:17
we're at home we find something we like
00:00:19
say I'm going to go to the store and
00:00:20
check it out and I think that the
00:00:21
retailers need to be aware of
00:00:26
this
