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The Rewards of Studying Risk

December 17, 2015 / 36:25

This episode features Howard Krather, Robert Meyer, and Irwan Michelle Kjan discussing 30 years of the Wharton Risk Center. Key topics include the evolution of risk management, the impact of climate change, and current research initiatives.

Howard Krather explains the origins of the Risk Center, which was established in response to a chemical accident involving Union Carbide. He highlights the focus on low probability, high consequence events and the need for proactive risk management.

Robert Meyer discusses how perceptions of risk have changed over time, emphasizing the importance of looking beyond recent disasters to identify unseen risks. He mentions the World Economic Forum's annual survey of CEO concerns.

Irwan Michelle Kjan addresses the shift in risk management from technical to strategic, noting the growing interdependence of global risks. He also highlights ongoing research projects related to flood resilience and climate change.

The guests conclude by discussing the future of risk management, emphasizing the need for long-term thinking and adaptive mindsets in addressing emerging risks.

TLDR

Experts discuss 30 years of the Wharton Risk Center and the evolving landscape of risk management, focusing on climate change and proactive strategies.

Episode

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uh our guests today are Howard krather Robert Meyer and irwan Michelle kjan and we're going to talk to them about 30
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years of the Wharton risk Center gentlemen thank you very much for joining me today on the knowledge at
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Wharton show to be here be here uh so uh to begin with I i' wonder if we can
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start with you Howard uh what led to the starting of the risk Center 30 years ago
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well mul it's interesting that our Cent has always focused on low probability
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High consequence events and it was a low probability High consequence event that
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actually got the center started uh I was in the office of the CEO with my colleague uh Ned Bowman we were looking
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at uh this is the CEO of Roman hos and we were looking at the challenges that the company was facing in dealing with
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environmental risks and when we arrived there we were told that there had been a
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large chemical accident in pal that actually the company was very concerned about it involved Union Carbide but
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every chem chemical company was involved and that really was the St of the center
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because we actually worked very closely with Roman hos and the Signa corporation
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that was also in Philadelphia to actually have a partnership to begin to look at issues like chemical accidents
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as a way of beginning to try to figure out how we would deal with these extreme events so if you were to think about the
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catastrophic risks that businesses faced 30 years ago what were some of the most
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important risks in addition to uh uh manufacturing accidents like Bal uh that you were concerned about
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well it was really the chemical accidents that got us started and I think technological accidents were
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clearly a very important uh part of how businesses had to think they weren't
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thinking as much about it as we would have liked them to think I think they were saying it wasn't going to happen to
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me uh but that was certainly on their agenda and anytime there was an accident like a BAL they then paid attention to
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it the other area that uh we focused on and that had been a lot of the research that a number of us had been doing and
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my colleague late colleague Paul kle offer was co-director of the center when we formed it were the natural hazards
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risks and natural disasters and those were risks again that were not predictable as to when they would occur
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but if there was a severe hurricane or flood or earthquake uh that actually might have an impact in terms of how the
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had to react and what were some of the research projects that you took on to to look into these risks well uh because of
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our start with uh the the chemical industry uh we had a very large project uh with uh the Environmental Protection
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Agency on chemical accidents how one dealt with that and technological accidents so we were certainly working
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on that we were also working on uh the natural hazards area and why uh individuals were not protecting
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themselves and and purchasing insurance that was something that um both Paul and
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I had been focusing on with others over a period of time and then the other area
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that uh emerged was the sighting of the high level radioactive waste facility in
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yucka Mountain there was a whole project that was formed and for 10 years there were a group of us who were working
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together in fact uh it was a it was very much of a a group that interdisciplinary
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group Paul slovic who was someone who we had work we worked with over the years was a part of that Roger casperson
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geographer a psychologist olist and then there were anthropologists and we were all working with the state of Nevada to
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try to figure out how one would site this facility and so the center played a role in that we had been looking at
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sighting of la liquefied natural gas facilities before the center had been formed and what would you say with some
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of the key findings of your earliest research projects well I think the key findings are findings we may want to
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talk about even today uh that really what was happening is it wasn't until a
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disaster occurred that there was really a lot of attention that was paid there was a tendency to say this is not going
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to happen to me and the firms were behaving that way certainly consumers and homeowners were behaving that way
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and as a result we as a center were trying to figure out ways that we could really focus on the issue that these
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were important things to think about beforehand and what kinds of programs and policies could be put forward to try
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to deal with them so we didn't have to be in a reactive mode after a disaster
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occurred well I I I know would love to turn to all of you and say I mean if you were to just look back over the past 30
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years uh how would you say the nature of risk has evolved and changed from Bob would you like to start us off well the
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N the risks have always been there and I think one of the things that we uh that
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sort of building on what what Howard was saying that I think that one of the things we've observed as a center is
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that that often when you talk to companies you talk to individuals what are the risks that they're most
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concerned about uh typically they're the things that just happened yesterday so
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people tend to focus on the disaster that just happened and often and and so one of the things we try to do as a as a
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center is to get uh people and organizations to focus not just on the event that just happened but kind of
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refocus their their interest on on unseen risks the ones that they're not currently focusing on now um that just
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kind of give you an example the um uh what we work with the world economic Forum um and uh and every year they come
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out with a a very very large stud survey of about 900 uh CEOs and and academics to ask them what are the risks that
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they're most concerned about um and typically what you find is an awful lot of great year-to-year variability in
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what is hitting the radar screen uh so for example what's an interesting result
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was that uh last year the the number one thing that that um uh that came up was uh State unrest and and particularly in
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Europe and and if you think about it that makes sense because what what are the big news items and for that would be
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concerned to people in Europe last year here while unrest in the Ukraine and so forth and what's interesting is so that
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sort of makes sense but what's interesting is uh a risk which was very important two or three years ago cyber
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terrorism suddenly dropped to number 10 on the list and so in some sense I I I I
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think that one of the things that we're one of our challenges as a center is to
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get people in organizations to think about not just focus on the thing that just most happened most recently but get
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a real good long-term view of of what are real risks and and often the things you have to worry about are the things
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that you're not currently thinking about nowan what do you think uh no I think
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both Howard and how and Bob say it right uh I think what has made the center unique is really two things one is uh we
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all of us conduct very good research so uh it's not just a series of conference
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going on it's uh we publish interp reviews and we have the expertise uh you know some of us Teach as well and
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obviously the third pillar is that Outreach activities that both uh Bob and Har mentioned which is that instead of
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just doing the research internally we have collaboration with uh World economic Forum the oecd the world Banks
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United Nation many industry many government around around the world so we remain relevant as well and the
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challenge has been said I think the nature of risk management has changed a lot uh over the past 30 years from
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something that that was and exclusively almost technical to something that remained technical of course but becomes
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more more strategic today uh whether it's a world econic for or whether uh board of directors around the world more
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risk committees are being formed as we speak in many Industries across the world so the topic the topic itself
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changed which means that as researcher we need to change the way we approach these issues um as well so whether it's
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natural disasters cyber risk uh inter dependencies between these risks so maybe you look at what's happening now
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in Syria thinking well that was just a geopolitical issue and then three months later that becomes a immigration issue
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an economic issue uh in Europe and then maybe in two months that become a big issue in the US so uh the world is
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becoming more and more interdependent somewhat of a cliche people talk about it but I think we're living it um every
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every day an earthquake in China 30 years ago would have been an earthquake in in China well an earthquake in China
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has massive impact on Global Supply Chain worldwide uh from uh frankurt to Detroit today I wonder if I could turn
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to each of you and ask you to speak about a current research initiative that you're involved in and and why it is so
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important uh to business practitioners Howard could we start with let me let me just
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add one comment to what Bob and aan has said about sort of where the center was focused I think one of the things that
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uh the center was focused on has the decision processes and we have it in the title we always are thinking about
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essentially how uh people are whether it's an in a consumer a homeowner whether it's a manager in a firm or
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whether it's the government and the public sector how they're behaving so
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that we can develop strategies for dealing with that and I think think in that sense the center is somewhat unique
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in that we are really trying to tie together the risk assessment part which we' which Bob and everyone were
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emphasizing but also the risk perception along with risk management and it's that
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theme coming together and then to talk about uh a current project related really to some of the points that uh
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were just made uh we have been interviewing uh the CEOs of uh 100 of the S&P 500 firms and a a large project
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that had been f really uh funded by The Travelers Foundation uh and that involves also the leadership Center and
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we do like to work with other centers and the leadership Center that Mike eim co-directs is a is a part of that
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project and what we've been asking these uh uh managers of firms is what is the
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most important risk that they are concerned about that would that have been concerned about not just
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necessarily yesterday but where they've been concerned about in terms of an adverse or that might have adverse or
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catastrophic consequences to them and you get a whole variety of different answers from them and as Bob had
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indicated often it is a more recent disaster and just to illustrate one example the Fukushima earthquake was one
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that you do hear from these firms uh as something that was important it highlighted the points that aan was ma
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raising on interdependencies uh these firms are very concerned uh the automobile industry was really hurt very
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hard by the supply chain problem with respect to that and so we've been interested in that and the reason for
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doing that project is to try to develop some benchmarks with respect to how they
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firms could behave differently in the future so that's one project that is currently underway we're finishing that
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up now and we hope to publish our results over the course of the next year or so thank you Howard Bob and yeah um
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one project I've been involved in recently that was actually ongoing that we're I'm pretty excited about is one of
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the things I've I've discovered and we've discovered in the course of
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research is that often one of the reasons that people have a difficult time um making good decision to prepare
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for rare events uh is the fact that people have very poor mental models of how these events are going to unfold uh
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a great example is um in Hurricane Sandy uh one of the the real surprising results is even though this is a an
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event which everyone in the world knew about uh and there was a front page Banner headlines telling people that
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this huge storm was coming in uh and there was no shortage of warnings what was really surprising is is that um uh
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that that there's an awful lot of uh of deaths and uh and damage that were primarily due to flooding and one of the
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things we did was uh uh just as the storm was approaching was we ask people uh what is this is before the storm
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actually hit what is the threat that you think is going to you're most worried
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about and even though the main threat actual threat that they faced with flooding what people tended to say was
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we were mainly worried about wind okay and that is a fundamental mistake because in some sense they the storm is
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coming in it's a flood threat but they are going out boarding up their Windows
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when and at the same time leaving their car on the street and the next day they wake up and of course their car is
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ruined or or they don't evacuate and they don't understand why they've been
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asked to evacuate so one of the things we're involved in doing is is developing
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uh virtual web-based simulations that allow people to eventually experience um uh events like uh a very severe storms
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and so forth which they otherwise wouldn't be able to and in these environments people are are for example
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uh put into a virtual living room and they're told that uh there's a storm out
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in the in the distant uh in the distant Horizon and they have the opportunity to
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gather information as they normally would and they basically get to experience what it would actually be
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like to go through one of these events uh for people who who normally would not have that opportunity so we see that as
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a kind of a great vehicle for as a teaching vehicle and also as a research vehicle um uh for studying very very
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rare rare events which uh and and these are things which you you want people to know about this before they occur not
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learn from unfortunate experience after they occur absolutely and you want something that can be used anywhere in
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the world which is what building which is pretty cool uh the other I mean we have many project as you know M but
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another one is related to which is which one is your favorite uh we have two briefly uh when you look at natural
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disasters around the world flood is by order of magnitude the largest of of all in term of number of people affected
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economy cost and that's true in the in the world that's true in the US as well
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so uh the center is doing a lot of work on flood related risk both on the assessment of the flood coastal flooding
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Inland flooding trying to better understand the the risk a lot of work on flood insurance as well touching on some
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of the appoint that Howard and mentioned as well uh for instance we have access to uh s collaboration with fima and DHS
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through their entire portfolio of data so we can actually crunch the data and trying to better understand through uh a
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few million data points for the national flood insurance program and then publish
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the work and then work with the industry and all so the um the public sector federal government trying to improve
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that program related to that project we um there is a bir word out there called resilience um you know everybody talks
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about resilience I'm still uh having a hard time finding one person who's
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against resilience which tells me that maybe we have an issue here but jok aside we uh we decided as a group to
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take a serious look at at at flood of resilience maybe in a more quantitative manner than just talking about
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resilience and uh we have a few project related to flood resilience we have done
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some work in New York City we're doing some work with the Zur Foundation a Swiss company uh in five or
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six different countries uh and and in all of this project instead of having I think that's what makes the center
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somewhat unique as well one person or two people working on the paper which some of us tend to do we recognize we
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need expertise from a large number of individuals so uh most of our large projects tend to involve five six 10
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people with different backgrounds which obviously is much more interesting for us because you can really tackle large
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scale issue uh in a way that you couldn't if you were just writing your own paper by um by yourself right now
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let's let's turn from the present to maybe look three the next three to five
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years in the future uh given everything that we've discussed about the interdependence uh factor and and uh not
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just in the US but globally what do you think will be the biggest risks that uh people and companies around the world
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should be thinking about for the next three to five years well there's there's
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no doubt I think that a risk that we've all been thinking about but have a very
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hard time dealing with is climate change and that is something the sener has been
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paying attention to over the last few years more so than in the past uh it became really a very important theme in
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the 30th Anniversary that we just had for the risk Center uh there was a long discussion at the end of the of our
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conference uh related to a question that had been posed we did a little polling exercise over lunch and one of the
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questions that was asked in that exercise was how serious does one think the climate change problem was uh when
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this was done with MBA students entering a couple of years ago there were a number there were a significant number
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maybe 8% who actually coming in felt it was not a problem at all which was very surprising no one in the room felt that
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way and no one in the room felt that it was not serious but they were a group of
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people who felt that it was serious and not very serious and so we had a long discussion at the end that I think will
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be a focus on what we'll be doing over the next 3 to five years as a general
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question how do you instill the fact that there are these problems that may not happen for uh 50 uh years in terms
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of very serious impacts but we have to worry about now how do we deal with them and this is something that Bob and aan
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have both mentioned in the context of earlier research and I think Bob's the
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simulation project is an example of how do you get people to pay attention so we
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are really I think uh going to focus on that issue but I think other issues as well as to how do you stimulate concern
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today so that one needs to take protection and so we had a discussion at the end of our our meeting on what how
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we could make everyone feel this is a very serious problem in this country in order for people to for us to be able to
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take some steps now to deal with this because if you have enough people who feel it it it isn't very serious and
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this was a group of people who really should have felt that it was very serious and so we know there are a
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number of people who feel it isn't a problem at all and are convinced that it
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isn't a problem and so the the challenge I think we face with our Senator is how
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do we stimulate uh uh a long-term strategies uh and people to take protection organizations countries to
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take protection and then uh in but at the same time recognize that one has to address the short run concerns that
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people have if we're going to be successful and we may have to use new technologies and and videos and and and
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pictures rather than words to be able to sort of get that across yeah I think one
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of the things that climate change is is in fact it's a it's enormously difficult
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and it's a fascinating topic I think that one of the things that's involved
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in in dealing with it is I'm encouraging both communities individuals and uh and
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organizations to basically to develop a much more of an Adaptive mindset than has traditionally been the case in the
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past and it's sort of interesting that I think that that if you think kind of
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longterm historically that human civilization emerged at a time of very extreme rapid climate change uh that for
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example as recently as 7,000 years ago which is not you know not that really that long ago uh if you lived in the
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Netherlands you would walk to uh to Great Britain okay and and and so during that period sea level was coming up very
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rapidly after the the melting of the last glaciers uh and and so what would happen of course is is that we lived in
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uh in tents and we lived in we wandered around everywhere and if the water came up we just moved to a new place of
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course what sort of happened since then is suddenly going from this mindset of the world is constantly changing and
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we're very much part of that change kind of went to kind of a mo more modern view
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of the world is static and that we put up cities uh right at sea level uh and and so forth and we have an enormous uh
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civilization which is built all on the premise that nothing ever changes number one and that the climate is invariant
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and number two is the fact that we somehow or another are independent of the climate that the actions that we
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take the things that we build the the things we put into the air isn't having
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any effect on climate and I think that what what should have happened is is in recent years there suddenly come this
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big Awakening that no uh in fact all of the that the world is constantly changing and and basically if we don't
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have this adaptive mindset we're going to be facing enormous trouble and and
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unfortunately the cost of getting from here to there suddenly uh is a significant one because now you're going
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to have to take large cities like Miami and New York and say well what are you going to do when the sea level comes up
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by another six feet you know what are you going to do with all these buildings and these are fundamental
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problems so quickly I think to answer your question in addition to that one which is kind of big one cutting across
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actually uh many others uh the list is pretty long from Cyber attack uh Big Data uh risk related to new technologies
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overregulation we hav been talking about that it's clearly something on the mind
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of of many people around the world even though overregulation is obviously um depends on on where you sit on the topic
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terrorism is not I mean given what Isis is doing in the Middle East we know it's
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not over so the list is long I think one big question we'll have in the future in
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addition to what has been done already is um who's paying for all of these catastrophes at the end what type of
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optimal res sharing Arrangement can you put together in a world where more and more uh governments are running very
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large public deficit where uh more people ask for their government to help them during disaster
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time but you know we don't have necessarily the money so reforming the uh our own mindset not only just in here
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in the US but around the world on uh who's supposed to pay for these disasters how do we incentivize people
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firms government cities as was mentioned before to actually start investing before a catastrophe happened and again
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we're not just talking about natural disasters here so that all mindset about
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reforming that disaster financing and also one one thing I would say we talked a lot about risks uh there are great
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opportunities coming with that as well um 80% of the world population by 2050 will be in cities so thinking about
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cities as small Pockets here and there is totally irrelevant so there are great things with concentrating people in
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asset in the same place but as B mentioned uh when something eat that very City whether it's a pandemics an
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earthquake a natural disaster terrorist attack uh that would be a catastrophe almost by definition so U and then we
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need the other 20% because the other 20% is basically agriculture so we need we need to feed as people as well so there
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are amazing amazing challenges and opportunities U ahead of us let let me add one point to what aan was just
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saying on the who should pay because I think it's a really critical issue that
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we have been struggling with and I want to sort of raise it as we have raised it
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in the center on issues of inequality which is now a real Challenge and it's
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not just the low income people as we all know the middle class is a part of that
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as well and I think that one of the areas uh we like to focus in the center on case studies and examples and
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concrete problems as I think you've already heard from all of us and you take the flood problem as an example
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which is obviously related to the climate change issue and what's going to happen to a city like Miami which is
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clearly uh with sea level rise and some of the things that are going occur and we have really a challenge here with
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related to the affordability issue we as a center have been focusing from almost
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the outset on the role that insurance can play as a way of getting people to take protection but if you but the way
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that insurance could play that role is the premiums have to reflect essentially the risk to let people know how serious
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the hazard is but at the same time essentially to help them to maybe take some steps to reduce that risk to
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elevate their house or to make their house FL flood proof in some fashion because they'll get a premium discount
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now the challenge that I think we see in this relates to the who is going to pay
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when you have a lot of lowincome and middle- inome people who are living in high Hazard areas who cannot afford that
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insurance when the premiums reflect risk and so the center has been focusing on that issue and we'll be doing a fair
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amount more in the in the coming years with the inequality issue in terms of are we going to in some fashion
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subsidize the lowincome people can should we do it through an insurance premium should we do it through other
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mechanisms such as vouchers or other ways that are not tied to insurance and that issue is going to be a central part
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of the issue and at the end of the day the who should pay is going to come on the table which is what we know Congress
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is facing today when they are actually making decisions on what programs they're going to support exactly and we
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also know that the answer will depend on where you are I mean us may have different view on the matter that um the
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British or German or in China exactly yeah and I think one thing that makes the whole thing kind of complicated uh
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Howard was talking about the importance of decision processes in all of this and
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and I think at the end of the day uh that that a lot of decisions that people all the decisions that people make about
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whether or not they want to buy insurance or undertake protection uh is rooted very much in kind of what they
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believe the risks are that they're facing and so in some sense in addition to the the affordability issue that you
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have one thing that's compounding with it is the fact that an insurer may come
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in and say uh this is what we think or we've calculated objectively your risk
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to be and So based on that here is the price of this coverage but then of course the people who are who are living
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in a in the home look at that and they say well not at all my risk okay and in fact I don't have anything near the risk
00:25:02
that you think I face and so therefore it's grossly overpriced and so therefore
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they don't buy the coverage and so in some sense you could do risk-based prates but basically if people sort to
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feel that it's mispriced and they don't buy the coverage then you still have
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then insurance doesn't work okay and then essentially then you still have to
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ask the question then when the disaster comes in and uh and you have all these people that are uninsured who sort of
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pays for that at that point and that's a that's that's a major problem and that
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problem is compounded when you have a highly subsidized premium because then people think that they're safer than
00:25:38
they actually are so you have a combination of saying here's a premium that has a risk and they say that isn't
00:25:44
really my risk but then you also have the reverse problem and which is true in the flood case where the premium is very
00:25:50
low for many individuals and they say well I'm really a lot safer than I actually thought I was and they aren't
00:25:56
really that safe correct so given all the risks that you identified that uh the world will be facing over the next 3
00:26:04
to five years what advice would you give say Chief risk officers or security officers about how do you protect uh
00:26:13
people and property against these risks well I want to just follow on Bob's comment on decision processes and the
00:26:21
challenges which I think something that managers as well as in homeowners let's
00:26:26
say and people face and I think the the biggest advi the advice that we have been trying to get across a piece of
00:26:34
advice there's lots of advice in it you'll hear Bob and aan will have some
00:26:38
additional points I'm sure uh is how do you get people to think longterm how do
00:26:45
you get managers to think longterm but at the same same time recognize that there are all sorts of reasons why
00:26:52
they're going to want to think shortterm because their own tenur and they may
00:26:57
even feel as the short term and whatnot and they're not thinking 50 years or 20
00:27:02
years out and how do we develop the kinds of programs with incentives that will enable them to think longterm but
00:27:10
at the same time reward them or reward their company let's say if you're
00:27:15
talking about firms or reward the homeowner if you're talking about families to take some steps today so
00:27:20
that would be one question we have thoughts on that but it would be one area that we'd want to think about yeah
00:27:25
I'm in uh my actually my main position is in the marketing department and we're
00:27:30
kind of in the business of trying to think about how do you persuade people to buy products and undertake certain
00:27:35
sorts of actions and I think that one of the real challenges that exists in the area of protective Investments is the
00:27:40
fact that that there's probably no harder sell uh effectively what you're
00:27:44
asking people to do is to invest a large amount uh in different sorts of instruments such as insurance or
00:27:51
protective measures that uh that you hope they're never going to use at all okay and so in some sense you're you're
00:27:58
it's a very very difficult thing and you're having to convince them based on
00:28:02
Credence that somehow or another in the long run uh 5 years 10 years 50 years from now this investment that you're
00:28:10
making now will prove beneficial in helping you avoid a loss that you might otherwise face and and that's just such
00:28:17
a very difficult thing to do to try to get people to think of those terms of long-term benefits and uh so that's one
00:28:23
of the great challenges and we basically and and how do you get people to think to shift their mind set from focusing on
00:28:29
what's the best use of my money today which will almost never be to buy insurance will almost never be to to
00:28:36
build a stronger house and to say no no no no you can't think about today you
00:28:40
have to think about maximizing utility over a 50-year horizon right yeah know I mean all of that is is right and uh you
00:28:47
already talk about insurance at a dinner table except to complain about it rarely
00:28:52
oh my gosh I get a great insurance contract uh well I think your question depend very much on whether you talking
00:28:58
about individuals and we talked a lot versus Corporation especially large corporation I think the challenge with
00:29:03
individuals is that uh yeah there have been more floods there have been more natural disasters around the world but
00:29:09
still the likelihood of of you being hit by a flood today and the next 10 years uh hopefully it's not you know it's not
00:29:16
100% and it's not 20 times during 10 years so uh the the silent of the U of the event is important uh when you move
00:29:24
from individuals to which makes which make it complicated as as I was said before when you move from these
00:29:29
individuals to let's say the opposite or the other extreme large multinational
00:29:34
corporations doing business in one 100 countries what is the likelihood of that firm being eat by a th crisis next
00:29:40
months very close to one today so uh going back to Howard's starting the center 30 years ago where these issues
00:29:48
were discussed but maybe every 10 20 years you had a big event sounds like now every six month you have another one
00:29:54
I mean just about you know what's happening in Syria and the migrants uh a year ago it was all about U Ebola people
00:30:01
almost forget about ebola and then you have Volkswagen cheating the system so the nature of the crisis will be
00:30:08
different but every time there is a disaster I think that makes risk management and opportunities at better
00:30:14
managing the risk even more silent at the level of the uh of the firm which explain why so many companies have
00:30:20
created that that conductor position called the chief risk officer recognizing that we cannot just look at
00:30:26
these risk in silos we have to agregate them and uh more and more countries and or cities at least start thinking the
00:30:33
same way saying as a city as a mayor of the city I canot just about think about flood uh unemployment is a big risk for
00:30:39
me health is a big risk so having this integrated approach of risk management and there are tools new methodologies
00:30:46
obviously that some of that has been developed by our team but there are other teams around the world working on
00:30:50
these issues today it's very exciting time great and I have one last question
00:30:54
for each of you uh which is that any Research Center uh exists to do research but also to make an impact on the
00:31:01
practice of management uh so so if you were to think about the work uh being done at the risk and decision processes
00:31:09
Center uh what would you say has been the impact on the practice of management so far and what kind of impact would you
00:31:17
hope to have in the future well I think I'd come back as we all have been coming back to some of the
00:31:26
studies that we've done uh that actually are more optimistic than we would have
00:31:32
thought when we started 30 years ago and I think uh I'll just use the S&P 500
00:31:38
study that I mentioned earlier which is looking at how uh firms have behaved I think one of the major changes that have
00:31:45
occurred and aan alluded to it in his in his comments just now is that firms are
00:31:51
really seeing this issue as being important on the firm side maybe not the consumer at all as Bob was sort of
00:31:59
saying maybe they're still Facing The Challenge on how to deal with it but firms are really focusing on this now
00:32:05
and I think what we've heard in almost all of our interviews with uh Chief risk
00:32:09
officers CEOs or highlevel uh uh people in these firms is that now we are in a new era of catastrophes we've got to be
00:32:18
thinking about these issues it's an important issue for the board it's an
00:32:22
important issue for us to pay attention to and most important we're learning
00:32:26
from our past experience which is one of the decision processes that we always focus on there are a set of biases that
00:32:33
exist when you have a serious disaster then you pay attention and firms are now paying attention to it in a way that
00:32:39
they haven't paid attention before and I think that what we would like to see as
00:32:43
a challenge for the cater is that if we can somehow get that take advantage really of the fact that people are now
00:32:52
be serious about these issues to begin to suggest some policies and programs that are a lot harder to actually adopt
00:32:59
not only for these firms but for countries I think the interdependency the global issues are important for our
00:33:06
work uh not only on climate change but on a lot of other risks that take place and how do we actually take some steps
00:33:12
so that we are able to change a system that's not just for the for the corporations or for the individuals it's
00:33:19
for legislation it's for governments and for the public sector and we have played
00:33:22
a fair put a fair amount of attention into trying to work in the US with Congress and with other countries with
00:33:29
their leading with the governments to try to deal with that as as Bob and aan have said the world economic forum and
00:33:35
the oecd are groups that we are paying that we really have an integral uh working relationship with and and are
00:33:42
involved with in order to make this an international and Global problem and I think that's what we really have to do
00:33:48
is to try to figure out how we take advantage of where we are today to make some very important changes as we go
00:33:55
forward yeah I think in terms of impact uh how at the very beginning Howard indicated and try to emphasize the fact
00:34:00
that the center does have this name these two names it's uh risk management and decision processes and the idea that
00:34:06
this uh uh the synthesis of the two is sort of the thing that really made the center unique from its founding and one
00:34:12
of the things to me that's been really reassuring is to find out that the same
00:34:15
recognition of the importance of this synthesis has really spread out to the the the general treatment of risk
00:34:21
management like for example uh uh one major development we were just talking with uh people at Noah um uh the the
00:34:27
National Weather Service and so forth and in the development of warnings it's
00:34:31
become all of a sudden aware to them that in some sense if you want to develop effective warnings it's not just
00:34:37
simply a matter of having good computer models and having good meteorologists basically to say this is the objective
00:34:43
probability that something's going to happen but you have to find a way of communicating this to people so that
00:34:48
they really understand what the impact is going to be and then so and and how do you get that who are the who are the
00:34:55
people that you need to bring to the table to have that happen well it it's not just meteorologists but you
00:35:00
also need psychologists who understand how people understand messages and that Fusion I think is is one of the real
00:35:05
more positive steps that I've seen across the board in a wide variety of areas great yeah and just to compliment
00:35:13
I I think after 30 years of good work and not just the three of us but bunch of people here and across the school
00:35:18
across the university as well uh we are fairly visible as an entity which means that people come to us we have we have
00:35:24
remained neutral uh when we start a project we don't know what the output will be that's a beuty of research and
00:35:30
sometime we have uh we have been surprised in one way and other but when we work with cooporate Partners or
00:35:35
governments or a large International Organization we we start the collaboration with them saying okay what
00:35:41
are the question we're asking here and how can we help you make better decisions uh all of that being published
00:35:47
so we can work with one organization but you know all of that will be published and then Advance the knowledge and uh
00:35:53
you know that's our Moto knowledge for Action great gentlemen thank you so so
00:35:57
much for speaking with knowledge at Warton really appreciate you thank you m thank you
00:36:13
[Music]

Episode Highlights

  • 30 Years of the Wharton Risk Center
    The Wharton Risk Center was founded to address low probability, high consequence events.
    “It was a low probability high consequence event that actually got the center started.”
    @ 00m 35s
    December 17, 2015
  • The Evolution of Risk Management
    Risk management has evolved from technical to strategic over the past 30 years.
    “The nature of risk management has changed a lot over the past 30 years.”
    @ 07m 14s
    December 17, 2015
  • Addressing Climate Change
    The center is focusing on climate change as a significant risk for the future.
    “Climate change is a risk we've all been thinking about but have a hard time dealing with.”
    @ 15m 34s
    December 17, 2015
  • Adapting to Climate Change
    We must develop an adaptive mindset to face climate challenges ahead.
    “If we don’t have this adaptive mindset, we’re going to be facing enormous trouble.”
    @ 19m 51s
    December 17, 2015
  • The Cost of Inaction
    Cities like Miami and New York face significant challenges as sea levels rise.
    “What are you going to do when the sea level comes up by another six feet?”
    @ 20m 04s
    December 17, 2015
  • The Inequality Issue
    Who will pay for disasters as public deficits rise?
    “The question of who’s supposed to pay for these disasters is critical.”
    @ 21m 11s
    December 17, 2015
  • Knowledge for Action
    The importance of research in decision-making is emphasized, showcasing a commitment to collaboration.
    “That's the beauty of research.”
    @ 35m 28s
    December 17, 2015

Episode Quotes

  • It wasn't until a disaster occurred that attention was really paid.
    The Rewards of Studying Risk
  • The world is becoming more and more interdependent.
    The Rewards of Studying Risk
  • How do we stimulate concern today for risks that may not happen for 50 years?
    The Rewards of Studying Risk
  • The world is constantly changing, and we must adapt.
    The Rewards of Studying Risk
  • Insurance is a hard sell; it’s about avoiding future loss.
    The Rewards of Studying Risk
  • That's the beauty of research.
    The Rewards of Studying Risk

Key Moments

  • Founding of the Risk Center00:23
  • Chemical Accidents01:44
  • Natural Hazards02:18
  • Historical Perspective18:32
  • Insurance Challenges22:56
  • Long-term Thinking26:42
  • Collaboration Begins35:37
  • Gratitude Expressed35:55

Tension Over Time

Words per Minute Over Time

Vibes Breakdown