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Most of us listen just for the top line
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of what we hear and then we begin
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rehearsing, planning, and and judging.
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You need to listen for the bottom line.
00:00:08
If I had to summarize everything you're
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saying, what would I say? That causes me
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to listen more deeply and completely.
00:00:15
And then what we know from some of our
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colleagues who teach at Harvard, just,
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you know, a little bit away from you
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all, that if you actually pair it back,
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if you do that paraphrasing, not only do
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you demonstrate listening, but you
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actually begin to foster trust and
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connection.
