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The Next Commercial Real Estate Crisis: Empty Office Buildings

May 14, 2024 / 13:43

This episode covers commercial real estate trends, work-from-home impacts, office vacancy rates, and the future of urban centers. Guest Joe Gyourko, a Professor of Real Estate at Wharton, discusses how the pandemic has caused a significant shift in office demand and the implications for cities.

Joe Gyourko explains that the pandemic has led to a permanent decline in demand for office spaces, with many companies opting for hybrid work models. He notes that vacancy rates are higher than during the global financial crisis, indicating a serious challenge for the commercial real estate sector.

Gyourko highlights the bifurcation in the office market, where newer, environmentally friendly buildings are filling up while older, lower-quality offices face high vacancy rates. He suggests that conversions of office buildings to apartments are possible but often cost-prohibitive.

The discussion also touches on the financial strain on cities due to declining property taxes from office buildings and the potential failure of surrounding businesses that rely on office workers. Gyourko warns that this issue may require state and federal intervention.

Overall, the episode provides a detailed look at how changing work patterns and economic factors are reshaping the commercial real estate landscape and urban environments.

TL;DR

Joe Gyourko discusses the impact of work-from-home trends on commercial real estate and urban economies post-pandemic.

Episode

13:43
00:00:00
Dan Loney: I guess we're still in a time right now where it's
00:00:02
fluctuating a little bit, and how companies are thinking about, do
00:00:05
I want to bring my employees back full time? Do I need to
00:00:08
bring them back three days a week, four days a week, whatever
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that is. And that's going to determine how a lot of this
00:00:13
plays out, right?
00:00:14
Joe Gyourko: Right. Although I think there's increasingly widespread
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agreement that unless you're in a person to person services
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business, a restaurant worker, and the like, five days a week is
00:00:27
not going to be the norm. It's not the norm at Wharton. It's
00:00:30
not the norm in most office using firms.
00:00:34
Loney: Welcome to The Ripple Effect, the podcast that takes you on a
00:00:38
journey through the minds of Wharton faculty. I'm your host,
00:00:41
Dan Loney. And in each episode, we'll be diving deep into the
00:00:44
inspiration behind the groundbreaking research that
00:00:47
Wharton professors have conducted, and exploring how
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their findings resonate with the world today. - Well, obviously,
00:00:53
when you talk about real estate, there is a lot of conversation
00:00:56
about new and existing homes. There's another side to real
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estate that you also have to look at as well, especially in
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the wake of the pandemic, and now things like work from home,
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and that's commercial real estate. And pleasure to be joined
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here in studio by Joe Gyourko, who's a Professor of Real Estate
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here at the Wharton School. Good to have you in here. Thanks very much.
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- Thank you for having me.
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- This has been obviously such a unique time for real estate in
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general. But when you think about commercial, how do you put
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into perspective what we've seen play out over the last
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several years because of the pandemic and work from home and
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inflation rates and how companies are thinking about
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what their footprint is going to be in the future? - Well, the
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the big shock is work from home. And by commercial, you mean
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office, because there are many, many sectors of commercial real
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estate. Data centers are doing extremely well with
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developments in AI. But office has been hit by what I think
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of as an obsolescence shock, akin to what Amazon and the web
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did to malls 15 to 20 years ago. It is a very deep and big shock.
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And it is roiling that sector of real estate.
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- And so part of the concern is obviously the vacancy rates that
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a lot of these office buildings are dealing with. And I guess
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we're still in a time right now where it's fluctuating a little
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bit in how companies are thinking about, do I want to
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bring my employees back full time? Do I need to bring the
00:02:20
back three days a week, four days a week, whatever that is.
00:02:23
And that's going to determine how a lot of this plays out, right?
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- Right. Although I think there's increasingly widespread
00:02:30
agreement that unless you're in a person to person services
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business, a restaurant worker, and the like, five days a week is
00:02:38
not going to be the norm. It's not the norm at Wharton. It's
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not the norm in most office using firms. So I think there's
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agreement it will be one to two days on average with a huge
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amount of variation across that. And, Dan, that's somewhere
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between a 20 and 40 percent drop in demand for offices. It's why the
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vacancy rates are above the levels we saw in the worst of
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times in the GFC. - So
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how will companies then adjust that? Because I think when we
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talk about, you know, companies taking two floors in an office
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building, or whatever it is, and you have that five year lease,
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10 year lease, whatever that number is, it feels like the
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companies want to try and keep that as a presence. They
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obviously have to kind of readjust that thinking, because
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presence is one thing. But bottom line is another thing.
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- Right. I don't know of many companies at all who are increasing their
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footprint in office. There -- it is not true that everyone's
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going to work virtually. It won't work. One of the ways is, again,
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at Wharton, we we teach in person. It's clearly superior.
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If we teach in person, that means I need to come in and work
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on campus. But for many offices, that's not true. And I think
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we are seeing a permanent decline in demand. It's an obsolescence
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shock. And it's led to a bifurcation in the office
00:04:08
sector. The newer, better buildings are filling up with
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tenants taking less space than they would have five to tem years
00:04:16
ago, but they're filling up and they have good rents. But then
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we have this other sector, class B it's called, in office,
00:04:25
where typical vacancy rates, 15 to 20 percent, with a big dispersion
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about that. Which means there is a decent amount of product out
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there with 30 plus vacancy rates. And you will lose money. That
00:04:40
building will fail unless those conditions change. - So
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for some of those properties, then, I guess are they ones that
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kind of fall into this theory that's out there about the
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refurbishment of some of these office buildings into
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potentially other types of uses? - Apartments.
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- Apartments being one. But it seems like there's so much potential
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of that type of space out there, that how could we even -- you know,
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do we need to even serve that level of apartment use?
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- It's too expensive to convert. It will happen. It will happen
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in markets where apartment rents are really high. There's a
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really wonderful paper by a group of economists at Columbia
00:05:25
who have looked into this. And in New York, where, believe it or
00:05:29
not, monthly rents can reach as high as eight bucks a month, a
00:05:34
foot a month, in parts of Manhattan, you will see
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conversions of offices. Because those folks, those authors,
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estimate five to six hundred dollars a foot in conversion costs. In
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Philadelphia, I know a firm who's working on one building
00:05:49
downtown. It's about $300 a foot conversion costs. That means in
00:05:55
Philly, that will happen no more than five times throughout this
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cycle. The conversion costs are just too high, given our level
00:06:03
of rents. So conversions are not going to solve this problem.
00:06:07
They will happen, but they won't solve the problem. - What
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then is the expectation for new build? And are we talking
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about rates that maybe are similar to what we saw before
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the pandemic? Or is it at lower levels? And I'll throw this into
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the mix. Obviously, we have seen new office buildings going up
00:06:25
with more environmental friendly components that are in the
00:06:28
mix as well.
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- That's for sure. Those are expensive. It's expensive
00:06:32
to be environmentally friendly. But that's what-- if you're going
00:06:35
to have a footprint in office, you want that for your
00:06:39
employees. That helps you get your employees back. So that's
00:06:42
going to happen, and those rents will be high enough for those
00:06:44
folks to make money. It's the other buildings which are going
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to fail, and they're a real threat to urban centers and to
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the public fiscs of governments like Philadelphia,
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- Are we seeing, or will we see real estate investors really
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struggle and and potentially really have to fight at
00:07:06
their bottom lines as we move forward because of some of
00:07:09
these issues? - Oh, in
00:07:10
office, you're already seeing it. You are seeing office
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trades, in some markets, at anywhere from 25 to 50 percent of
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purchase price pre-pandemic. So you're seeing deep, deep
00:07:25
discounts already. That means a bank is basically working with
00:07:29
the owner. The owner is going to give back the keys, and the bank's
00:07:33
facilitating a sale to get as much of its loan balance back as
00:07:37
it can. That's how problematic it is for buildings that simply
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cannot convert.
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- One of the other things I wanted to ask you about then is, as
00:07:45
well, how this shift in and around commercial real estate is going
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to be impacting the cities and the governments and their tax
00:07:54
footprint. Because, and we see it here in Philadelphia. - We sure do.
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- About how much the city is giving back to employees who
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have a contract to work outside the city with their
00:08:06
company, and they're paying wage tax, but they're gonna get it
00:08:09
back. There are a lot of components that city governments
00:08:12
are really having to rethink right now.
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- I don't think any city government has -- understands the
00:08:17
magnitude of the problem. Because of long leases, five to
00:08:21
tem year leases in office, this is like a slow motion train
00:08:25
wreck in a bit. The buildings won't fail. Some are failing
00:08:29
now. Some will fail next year, but over the next five years.
00:08:32
And the problem for the cities is not just that the office
00:08:36
won't pay property taxes anymore. Around office nodes,
00:08:41
business ecosystems built up. Bars, restaurants, sometimes
00:08:46
hotels, small shops. They will not be profitable. They were built
00:08:52
and created, their business models were flows five days a
00:08:56
week of people in the offices. You're gonna see, it's a threat
00:09:00
to whole neighborhoods, and it's many neighborhoods in every
00:09:04
large city. It's unavoidable. I think this is a
00:09:08
true permanent obsolescence shock. It will not kill all the
00:09:12
office market, but it will kill a meaningfully large number of
00:09:16
buildings that will negatively impact public finance in cities.
00:09:20
- So how
00:09:21
does the real estate owner then go about trying to mitigate that
00:09:24
part of the problem? Because if you have small businesses that --
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- I don't think they can, right? I don't think they can.
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Ultimately, this is -- you know, invite me back in a few years.
00:09:35
Ultimately, I think the federal and state governments will have
00:09:40
to support workouts to prevent these neighborhoods with office
00:09:45
buildings that won't make it through this. Otherwise, you're
00:09:49
going to see real problems in cities. Real fiscal problems in cities.
00:09:53
- What's your expectation on rent prices, just in general, of where
00:09:57
they are probably going to have to go with all of these dynamics
00:10:00
at play? Because I think for me, I think the thought process is
00:10:04
some of these landlords are going to have to cut back a
00:10:07
little bit in order to not have mass exodus from companies or
00:10:12
even some of these small businesses. - For sure. Although
00:10:14
it's remarkable, rent growth is still pretty strong in the
00:10:18
best buildings. They're the ones filling up. Those are the
00:10:22
environmentally friendly buildings, they have outdoor
00:10:25
space, they're configured right. It just takes big
00:10:30
capital costs to get that building created. I think you're
00:10:34
going to see more of a bifurcation, where a number of
00:10:37
buildings actually fail. They literally disappear. Some
00:10:41
will get converted into apartments, but most will be
00:10:46
torn down and replaced by something else over the next
00:10:50
decade. It's going to be a long story and struggle for cities in
00:10:55
this regard.
00:10:56
- I guess what's interesting about it is this -- if you think about
00:10:59
before the pandemic, when you look at something like malls, we
00:11:03
were seeing a little bit of an exodus to begin with. - Oh, you saw
00:11:06
more than a little before the pandemic in malls. - Yeah, but nobody, I think,
00:11:09
could forecast seeing something like this develop the way that it has.
00:11:14
- The pandemic
00:11:15
was uniquely bad for lower quality office product. And again, I
00:11:21
view it as a true obsolescence shock. Just like Amazon and its
00:11:26
competitors made a decent amount of mall space obsolete, the
00:11:31
pandemic forced all businesses to work from home for a while.
00:11:35
And then they realized, wow, at least for a short period of
00:11:38
time, we could actually run a business. I don't know a
00:11:42
business in any sector who doesn't think their finance and
00:11:45
accounting ran just fine. Work from home. So why do you need
00:11:50
those folks in the office? That's what's shrinking the
00:11:53
footprint. You talk to a law firm, you know, managing partners, and
00:11:57
they'll go, "You know, there are certain days we need to be here,
00:12:01
but not -- it's not five." So they just shrink their -- somebody's
00:12:06
got to be a big loser, and it's going to be the lower quality B
00:12:09
offices, which are going to be the big
00:12:11
losers. - And all the while, still having the component of, you
00:12:15
know, companies looking for the best deal within cities, you
00:12:18
know, on their rents, on their tax rate, on all of those components.
00:12:21
- Yeah, for sure. - So there's a lot of, I would say double
00:12:24
whammy. But it feels like there's like three or four
00:12:27
whammies going on right now. - Yeah,
00:12:28
I mean, it's all driven by the decline in demand. I think
00:12:32
it's a permanent decline in demand, that over a very long
00:12:35
period of time, the economy will grow, and we'll grow out of it.
00:12:38
But that's a decade or two. In the short run, it's sobering.
00:12:44
There'll be a number of landlords who just give back the
00:12:46
keys. And there will be cities facing this fiscal threat of they
00:12:51
no -- once they give back the keys, they no longer pay
00:12:53
property taxes, and the businesses around them start to
00:12:56
fail too.
00:12:57
- So there is potentially a path to kind of alleviate some of
00:13:01
this, but it's still a ways off? - Yeah,
00:13:03
I don't think anybody but a few academics are starting to think
00:13:08
about it. It will take real resources. I can't imagine
00:13:11
cities like Philadelphia dealing with this on their own. It will
00:13:17
take state and federal resources.
00:13:20
- All right. Joe, great to have you here today. Thanks very much.
00:13:22
- Well, thanks. I appreciate it.
00:13:23
- You got it. Joe Gyourko, who's a Professor of Real Estate here at
00:13:26
the Wharton School. - Thank you for listening to The Ripple
00:13:29
Effect. We hope you found this episode informative and
00:13:32
engaging. Don't forget to subscribe and leave us a review
00:13:35
so that we can continue to bring you the best insight from the
00:13:38
Wharton School.

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Episode Highlights

  • The Ripple Effect Podcast
    Join Dan Loney as he explores groundbreaking research from Wharton faculty.
    @ 00m 34s
    May 14, 2024
  • Commercial Real Estate Challenges
    Joe Gyourko discusses the obsolescence shock in commercial real estate due to the pandemic.
    “It's a very deep and big shock.”
    @ 01m 50s
    May 14, 2024
  • Future of Office Spaces
    The demand for office spaces is expected to decline permanently, impacting urban centers.
    “There will be a number of landlords who just give back the keys.”
    @ 12m 44s
    May 14, 2024

Episode Quotes

  • Five days a week is not going to be the norm.
    The Next Commercial Real Estate Crisis: Empty Office Buildings
  • This is a true permanent obsolescence shock.
    The Next Commercial Real Estate Crisis: Empty Office Buildings
  • The pandemic was uniquely bad for lower quality office product.
    The Next Commercial Real Estate Crisis: Empty Office Buildings

Key Moments

  • Work from Home Shift01:33
  • Commercial Real Estate Crisis07:10
  • Urban Impact09:00
  • Obsolescence Shock09:08
  • Long-term Challenges12:38

Words per Minute Over Time

Vibes Breakdown

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