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What to Give?

June 09, 2015 / 06:43

This episode discusses enhancing charitable giving, focusing on motivating consumers to give time instead of money. Key topics include moral identity, psychological factors influencing giving, and research findings on Millennials' preferences.

The conversation features insights on how to effectively encourage time donations by appealing to individuals' moral self-perception. The speaker explains two methods: internal triggers that make people view themselves as moral and external cues that prompt moral considerations.

It is noted that while moral cues can be powerful, they must be applied carefully to avoid discouraging potential donors. The speaker highlights the psychological costs associated with giving time compared to money, emphasizing that time is a finite resource.

The research also indicates that Millennials are more inclined to give time, but there is a need to engage other demographics who may not share this predisposition. The speaker stresses the unique psychological benefits of giving time over money.

Finally, the episode distinguishes the research methodology, noting that causal experiments provide clearer insights into behavior changes compared to correlational studies.

TLDR

The episode covers research on motivating charitable time donations through moral identity cues and psychological factors.

Episode

6:43
00:00:04
so this research has to do with thinking about how to enhance charitable giving by motivating consumers to give that's
00:00:14
sort of the first question and within that question the second question we're
00:00:17
looking at is how to make them give time instead of money and so we're interested
00:00:22
in factors that increase the likelihood that consumers will be more likely to give time when they're asked to donate
00:00:28
as opposed to money well what we find is that when you are attempting to get consumers to give time
00:00:38
a very effective strategy is to make them think about themselves as moral individuals there's two ways to do this
00:00:45
one way is to trigger something internal to them so that they see themselves as moral people the other way is to provide
00:00:52
them with external cues that make them think about their morality and so the combination of these two things can
00:00:58
increase the likelihood that we find that they will want to give time instead of money
00:01:06
well we were surprised to find that you have to be careful when you are trying to put moral Q's in front of people
00:01:13
because they can be very powerful for example if you get them to start thinking about moral individuals like
00:01:18
Mother Teresa sometimes what can happen is they feel like they can't reach that
00:01:22
moral ideal so they end up not doing anything from a moral perspective because it's too far afield of what how
00:01:28
they would want to see themselves or how they believe they could see themselves the other thing is that we have to be
00:01:33
careful because sometimes if you get them to think about their moral identity they'll think about moral things they've
00:01:38
done in the past and on that particular instance that you ask them to do something they'll choose not to do it
00:01:43
because they have kind of built up this moral surplus and the moral bank account
00:01:48
so to speak so the way you have to trigger moral thoughts is in a very subtle way to not be too powerful to
00:01:54
drive these two types of effects that I just mentioned the research that we're doing suggests
00:02:02
the following so if you're designing a persuasive communication let's say
00:02:05
you're putting out a brochure that's part of a mass mailing then what you're
00:02:08
going to want to do is you're gonna want to include in that brochure symbols and
00:02:12
cues in the writing in the request for help that will that will trigger this notion of morality cues like a words
00:02:21
that might be related to morality like compassion and caring and and these kinds of things these are words that
00:02:28
when people read them they think about these words and how these words relate to who they are and in some instances
00:02:33
that we find in the research these words just these words the presence of these words and the persuasive communication
00:02:39
will trigger in their minds a sense of morality that they should do something and in turn will increase the likelihood
00:02:45
that they give time I think that there's a misperception that it's too difficult to make people
00:02:54
give time here's why time is a very special resource compared to money people don't want to give time to just
00:03:00
anybody right so what we find in the research is that all things equal people want to give money because giving time
00:03:07
has certain distinct psychological cost to it for example time is very finite money is fungible but you only have 24
00:03:17
hours in the day so you're gonna choose to give that time to particular close
00:03:21
others so when you're thinking about trying to get people to do something to
00:03:25
give time to a pro-social cause where those benefactors are strangers then it's hard to do and people think it's
00:03:33
almost impossible because the fact that giving time people have this aversion to
00:03:38
doing it and what we find is that you can overcome this aversion by playing into a person's moral self or presenting
00:03:45
them with cues that get them to think about themselves as moral individuals and then that overcomes us aversion to
00:03:51
giving time in particular instances there's the discussion about how to give
00:03:59
how to get people to give time and it turns out that folks who are part of the Millennial group tend to want to give
00:04:08
time a bit more than other groups and so our research says that you know even though these Millennials want to give
00:04:16
time there's an a huge group of other folks that aren't Millennials who we
00:04:20
need to focus on on as well who may not have this internal sort of predisposition to want to give time and
00:04:26
so our research really focuses on how to bring that other those other groups into
00:04:30
the fray by motivating them to give time through what we show in our paper and that's exactly what we find in the
00:04:40
research is that the act of giving time has these psychological benefits that money doesn't have so it's it's a more
00:04:47
meaningful act it's more self expressive for people who are thinking about themselves as moral individuals it is
00:04:53
also much more meaningful and increased happiness for people and a sense of connectedness for those who are
00:05:00
receiving the time that money just can't well this research is special in the
00:05:09
sense that most of the studies that are done on giving have to do with measuring
00:05:14
people and measuring their behavior over time and those studies are correlational
00:05:19
our study is what sets our apart our studies is the fact that when we use causal experiments and we bring people
00:05:26
into the lab and we can clearly manipulate things to see what's changing their behavior and at the end of that we
00:05:32
can conclude it's exactly what we were imposing on them in terms of their thought processes that actually drove
00:05:38
what they did and you can't conclude that in a correlational study so I'm super interested in the role that
00:05:47
moral identity plays in terms of how it relates to emotions emotions like empathy aw and these kinds of moral
00:05:56
elevation experiences and so what I'm also particularly interested in is the
00:05:59
idea of how does the act of giving subsequently reinforce a person's moral identity so in our paper we're looking
00:06:07
at the role that moral identity plays on giving but I'd like to actually reverse
00:06:10
that relationship and see to what extent are certain types of giving related to strengthening how a person sees
00:06:17
themselves as a moral individual you

Episode Highlights

  • Enhancing Charitable Giving
    Research explores how to motivate consumers to give time instead of money.
    @ 00m 07s
    June 09, 2015
  • The Power of Moral Identity
    Moral cues can influence people's willingness to give time, but must be used carefully.
    “Trigger moral thoughts subtly to encourage giving.”
    @ 01m 49s
    June 09, 2015
  • Millennials and Time Giving
    Millennials are more inclined to give time, but other groups need motivation too.
    @ 04m 08s
    June 09, 2015

Episode Quotes

  • Time is a very special resource compared to money.
    What to Give?
  • Giving time has psychological benefits that money doesn’t have.
    What to Give?
  • The act of giving time is more meaningful and increases happiness.
    What to Give?

Key Moments

  • Moral Motivation00:38
  • Psychological Costs03:11
  • Millennial Focus04:08

Tension Over Time

Words per Minute Over Time

Vibes Breakdown