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What to Give?

June 09, 2015 / 06:43

This episode discusses enhancing charitable giving, focusing on motivating consumers to donate time instead of money. It features research on moral identity and its impact on charitable behavior.

The conversation highlights how internal and external cues can influence individuals' perceptions of themselves as moral beings, encouraging them to give time. The guest explains that moral cues should be subtle to avoid overwhelming potential donors.

Key findings indicate that Millennials are more inclined to give time, but there is a need to engage other demographics. The psychological benefits of giving time, such as increased happiness and connectedness, are emphasized.

The research distinguishes itself by using causal experiments rather than correlational studies, allowing for clearer conclusions about behavior changes. The role of moral identity in reinforcing charitable actions is also explored.

Overall, the episode presents practical strategies for organizations to encourage time donations through effective communication and moral engagement.

TL;DR

The episode discusses strategies to motivate charitable giving of time over money through moral identity cues.

Episode

6:43
00:00:04
so this research has to do with thinking
00:00:07
about how to enhance charitable giving
00:00:11
by motivating consumers to give that's
00:00:14
sort of the first question and within
00:00:15
that question the second question we're
00:00:17
looking at is how to make them give time
00:00:19
instead of money and so we're interested
00:00:22
in factors that increase the likelihood
00:00:24
that consumers will be more likely to
00:00:27
give time when they're asked to donate
00:00:28
as opposed to money
00:00:33
well what we find is that when you are
00:00:36
attempting to get consumers to give time
00:00:38
a very effective strategy is to make
00:00:42
them think about themselves as moral
00:00:43
individuals there's two ways to do this
00:00:45
one way is to trigger something internal
00:00:47
to them so that they see themselves as
00:00:50
moral people the other way is to provide
00:00:52
them with external cues that make them
00:00:54
think about their morality and so the
00:00:56
combination of these two things can
00:00:58
increase the likelihood that we find
00:00:59
that they will want to give time instead
00:01:02
of money
00:01:06
well we were surprised to find that you
00:01:09
have to be careful when you are trying
00:01:11
to put moral Q's in front of people
00:01:13
because they can be very powerful for
00:01:15
example if you get them to start
00:01:16
thinking about moral individuals like
00:01:18
Mother Teresa sometimes what can happen
00:01:20
is they feel like they can't reach that
00:01:22
moral ideal so they end up not doing
00:01:25
anything from a moral perspective
00:01:26
because it's too far afield of what how
00:01:28
they would want to see themselves or how
00:01:30
they believe they could see themselves
00:01:31
the other thing is that we have to be
00:01:33
careful because sometimes if you get
00:01:35
them to think about their moral identity
00:01:36
they'll think about moral things they've
00:01:38
done in the past and on that particular
00:01:40
instance that you ask them to do
00:01:41
something they'll choose not to do it
00:01:43
because they have kind of built up this
00:01:45
moral surplus and the moral bank account
00:01:48
so to speak so the way you have to
00:01:49
trigger moral thoughts is in a very
00:01:51
subtle way to not be too powerful to
00:01:54
drive these two types of effects that I
00:01:55
just mentioned
00:02:00
the research that we're doing suggests
00:02:02
the following so if you're designing a
00:02:04
persuasive communication let's say
00:02:05
you're putting out a brochure that's
00:02:07
part of a mass mailing then what you're
00:02:08
going to want to do is you're gonna want
00:02:10
to include in that brochure symbols and
00:02:12
cues in the writing in the request for
00:02:15
help that will that will trigger this
00:02:18
notion of morality cues like a words
00:02:21
that might be related to morality like
00:02:23
compassion and caring and and these
00:02:26
kinds of things these are words that
00:02:28
when people read them they think about
00:02:30
these words and how these words relate
00:02:32
to who they are and in some instances
00:02:33
that we find in the research these words
00:02:35
just these words the presence of these
00:02:37
words and the persuasive communication
00:02:39
will trigger in their minds a sense of
00:02:41
morality that they should do something
00:02:43
and in turn will increase the likelihood
00:02:45
that they give time
00:02:50
I think that there's a misperception
00:02:51
that it's too difficult to make people
00:02:54
give time here's why time is a very
00:02:56
special resource compared to money
00:02:58
people don't want to give time to just
00:03:00
anybody right so what we find in the
00:03:02
research is that all things equal people
00:03:05
want to give money because giving time
00:03:07
has certain distinct psychological cost
00:03:11
to it for example time is very finite
00:03:13
money is fungible but you only have 24
00:03:17
hours in the day so you're gonna choose
00:03:19
to give that time to particular close
00:03:21
others so when you're thinking about
00:03:23
trying to get people to do something to
00:03:25
give time to a pro-social cause where
00:03:27
those benefactors are strangers then
00:03:31
it's hard to do and people think it's
00:03:33
almost impossible because the fact that
00:03:35
giving time people have this aversion to
00:03:38
doing it and what we find is that you
00:03:39
can overcome this aversion by playing
00:03:42
into a person's moral self or presenting
00:03:45
them with cues that get them to think
00:03:47
about themselves as moral individuals
00:03:48
and then that overcomes us aversion to
00:03:51
giving time in particular instances
00:03:57
there's the discussion about how to give
00:03:59
how to get people to give time and it
00:04:02
turns out that folks who are part of the
00:04:05
Millennial group tend to want to give
00:04:08
time a bit more than other groups and so
00:04:11
our research says that you know even
00:04:14
though these Millennials want to give
00:04:16
time there's an a huge group of other
00:04:18
folks that aren't Millennials who we
00:04:20
need to focus on on as well who may not
00:04:22
have this internal sort of
00:04:24
predisposition to want to give time and
00:04:26
so our research really focuses on how to
00:04:28
bring that other those other groups into
00:04:30
the fray by motivating them to give time
00:04:32
through what we show in our paper
00:04:38
and that's exactly what we find in the
00:04:40
research is that the act of giving time
00:04:42
has these psychological benefits that
00:04:44
money doesn't have so it's it's a more
00:04:47
meaningful act it's more self expressive
00:04:49
for people who are thinking about
00:04:50
themselves as moral individuals it is
00:04:53
also much more meaningful and increased
00:04:57
happiness for people and a sense of
00:04:58
connectedness for those who are
00:05:00
receiving the time that money just can't
00:05:07
well this research is special in the
00:05:09
sense that most of the studies that are
00:05:11
done on giving have to do with measuring
00:05:14
people and measuring their behavior over
00:05:17
time and those studies are correlational
00:05:19
our study is what sets our apart our
00:05:22
studies is the fact that when we use
00:05:23
causal experiments and we bring people
00:05:26
into the lab and we can clearly
00:05:28
manipulate things to see what's changing
00:05:30
their behavior and at the end of that we
00:05:32
can conclude it's exactly what we were
00:05:34
imposing on them in terms of their
00:05:36
thought processes that actually drove
00:05:38
what they did and you can't conclude
00:05:40
that in a correlational study
00:05:45
so I'm super interested in the role that
00:05:47
moral identity plays in terms of how it
00:05:50
relates to emotions emotions like
00:05:52
empathy aw and these kinds of moral
00:05:56
elevation experiences and so what I'm
00:05:58
also particularly interested in is the
00:05:59
idea of how does the act of giving
00:06:02
subsequently reinforce a person's moral
00:06:05
identity so in our paper we're looking
00:06:07
at the role that moral identity plays on
00:06:09
giving but I'd like to actually reverse
00:06:10
that relationship and see to what extent
00:06:13
are certain types of giving related to
00:06:15
strengthening how a person sees
00:06:17
themselves as a moral individual
00:06:35
you

Episode Highlights

  • The Power of Moral Identity
    Research shows that appealing to moral identity can motivate people to give time instead of money.
    “Trigger moral thoughts subtly to encourage giving.”
    @ 01m 51s
    June 09, 2015
  • Millennials and Charitable Giving
    Millennials are more inclined to give time, but other groups need motivation too.
    “Millennials want to give time more than other groups.”
    @ 04m 08s
    June 09, 2015
  • Psychological Benefits of Giving Time
    Giving time offers unique psychological benefits that money cannot provide.
    “The act of giving time has psychological benefits that money doesn’t have.”
    @ 04m 44s
    June 09, 2015

Episode Quotes

  • You can overcome aversion to giving time by appealing to moral self.
    What to Give?
  • Giving time is a more meaningful act than giving money.
    What to Give?
  • The act of giving time increases happiness and connectedness.
    What to Give?

Key Moments

  • Time vs Money02:56
  • Moral Motivation03:45
  • Millennial Giving Trends04:08

Words per Minute Over Time

Vibes Breakdown

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