Search Captions & Ask AI

Facebook's Ethan Beard: Driving Engagement -- and Growth -- Through 'Social Design'

July 27, 2011 / 07:43

This episode discusses Facebook's approach to privacy, user control, and social media's impact on various industries. Key topics include platform partnerships, user data ownership, and social design.

The guest explains their role at Facebook, leading a team focused on platform partnerships. They emphasize the importance of user control over shared information and how Facebook enables users to take their data to other applications.

The conversation highlights Facebook's global reach, noting that user behavior is consistent across different countries. The guest mentions the potential for growth in markets like China and India, where Facebook is still expanding.

Social media's transformative role in industries such as gaming, commerce, and recruiting is discussed. The guest believes that social design, which prioritizes user interactions, will drive engagement and innovation in these sectors.

Examples of how social experiences can reshape commerce are provided, illustrating the potential for startups to create new business models centered around social sharing.

TLDR

Facebook prioritizes user privacy and social design to transform industries.

Episode

7:43
00:00:01
[Music] [Music] for Facebook at the core of Facebook is is privacy in many ways um and one of the
00:00:30
things that we build into all of our products uh whether the products that we work with on our own or the the way in
00:00:36
which we expose those products to Partners um is giving users you know very clear control over who they share
00:00:43
information with and how they share it and so it's really important for us that
00:00:47
users understand precisely when they want to share a piece of information who's going to see that and so that
00:00:52
reflects itself also in how we expose our Technologies to our partners um in a similar sort of way where we work with
00:00:57
them to make sure that it's very clear to users the sort of information that
00:01:00
they're sharing why they're sharing it and then what the partner will do with
00:01:04
that information um and the benefit that a user will get from it so my role at Facebook um I lead a
00:01:13
team called platform Partnerships and we work with all the companies that are building on the Facebook platform uh
00:01:18
Facebook platform is free it's open anyone can build on it you don't have to
00:01:22
come to talk to us you can just simply come to the website um agree to our terms of service and our terms of
00:01:27
service have um various kind of rules and uh restrictions on what you can do with
00:01:32
the information that you get from from uh Facebook um at its core what happens is a Facebook user all the data that you
00:01:38
have on Facebook is we believe it's yours like you have this information it's uh information about you it's who
00:01:45
your friends are what we've done with Facebook platform is enable you to take
00:01:49
that with you to lots of other websites or other applications so they can personalize the experience and they can
00:01:54
make it social so when you go to you know a travel site like goobot you will actually be able to see recommendations
00:02:01
on where you'd want to travel or friends who you might want to ask about a place
00:02:04
to go travel in doing so I think one of the things that's surprised me at least about Facebook
00:02:14
users especially as we've grown um we're now in many many 60 plus languages um
00:02:21
hundreds and hundreds of millions of people over two-thirds of them outside of the United States uh what's actually
00:02:25
surprising is that people are almost the same around the world in the sense of how they use Facebook um and how they
00:02:32
share information and when I first thought about it you expect that you would see geographical differences or
00:02:38
things like that and really at its core of people are people uh they want to connect with their friends they want to
00:02:43
talk with their family they want to share the important things um that's going on in their lives and that's the
00:02:47
same whether you live in Italy or whether you live uh you know in Africa or whether you live here in the United
00:02:56
States Facebook has grown immensely over the past seven years um that has been around um yet we are still just at the
00:03:03
very beginning so if we have 600 million people on Facebook um there's something
00:03:07
like six billion people on the planet um I think the internet population is probably two to three billion so uh we
00:03:13
think that we're still at the very beginning um in many ways what we're trying to do with Facebook is um you
00:03:19
know kind of get everyone in the network and once everyone's in the network you
00:03:23
can actually start to build the really amazing and compelling experiences on top of it so we think we have still have
00:03:28
a long ways to go to to getting there I mean there are countries you know we're
00:03:31
currently blocked in China China's one of the largest countries on the planet
00:03:35
so like obviously there's a huge opportunity there um similarly in India we're still at early stages um there are
00:03:41
lots of countries where think there's growth and then new people are coming online all the time um especially in
00:03:45
developing countries where mobile phones are just becoming increasingly the way in which people access the
00:03:53
internet so the Facebook experience is uh it's more curation than ation uh and
00:04:01
it's actually curation by your friends and so Facebook in many ways we don't
00:04:04
have a voice uh there's no Facebook news or Facebook TV when you come to the site
00:04:09
uh everything that you experience on the site has been contributed by the people
00:04:13
that you've chosen to to be friends with the people that are important to you um
00:04:17
and generally the information that they're sharing is stuff that they think is important and that they want to share
00:04:22
there uh and that's a really important aspect of the way the site works Facebook is very much uh not about
00:04:32
Facebook it's about the users and it's very much about allowing users to
00:04:38
connect and share with their friends and their family and the people that are important to
00:04:46
them we believe at Facebook that social media is really transforming lots of different Industries and so the you know
00:04:54
kind of disruption that you saw in Social gaming uh with companies like zingga and playfish and played them um
00:05:00
these are companies who put people first and put people at the center of the games and in many ways social games are
00:05:07
more about the interactions you have with your friends than they are about the game play themselves in fact if you
00:05:13
strip the your friends away from them they're they're not particularly compelling games um but because they
00:05:18
have people in them they're some of the fastest growing games ever so you know
00:05:22
CityVille by by Zinga went from zero users to 60 million users in the course of 6 weeks um because it's playing with
00:05:29
your playing with your friends we call this concept social design which is really putting people at the center of
00:05:34
the application drives engagement drives usage incredibly well um we think what's
00:05:39
happened in gaming is going to happen in lots of other Industries gaming frequently leads the way on lots of
00:05:44
different platforms we think it's similar thing happening in social media uh and so whether this is um Commerce or
00:05:52
recruiting um travel lots of these industries are at their core about people and we think you're going to see
00:05:59
a lot of uh transformation and disruption in these industries um frequently by startups who say I'm going
00:06:05
to make a social experience first and foremost and go from there so for example you could imagine a store which
00:06:12
says by Def by default when you shop in this store everything that you look at and everything you put in your shopping
00:06:17
cart will be shared with your friends and that by doing that that store would get so much more traffic and
00:06:22
distribution from you sharing um they'd be willing to have lower and lower prices and so you'd get a benefit by
00:06:27
having lower prices and you'd be able to discover what your friends are actually
00:06:30
looking at and shopping with um and it's a fundamental rethinking of the way that
00:06:34
Commerce works today um and it would be hard to take an existing you know if Amazon turned that on it would be
00:06:40
shocking for those of us that use it uh but it's easy for a startup who's
00:06:43
starting from the beginning and really kind of betting their company big um to really create an experience like
00:06:52
that the social media companies that will succeed will be the companies uh that don't try to put social on bolted
00:06:58
on on the side really um but are really social from the ground up that set user expectations that what you do within
00:07:06
this experience will be shared um and that's actually a value and and the discovery that you have within the
00:07:11
experience is from your friends and therefore you're sharing and contributing back to that is creating an
00:07:16
overall value in the entire [Music] network [Music] h

Episode Highlights

  • The Importance of Privacy
    Facebook emphasizes user control over information sharing, ensuring clarity in privacy settings.
    “It's really important for us that users understand precisely when they want to share.”
    @ 00m 47s
    July 27, 2011
  • Global User Behavior
    Despite geographical differences, Facebook users worldwide share similar desires to connect.
    “People are almost the same around the world in how they use Facebook.”
    @ 02m 30s
    July 27, 2011
  • The Future of Social Commerce
    A new approach to commerce prioritizes social experiences, potentially transforming industries.
    “It's a fundamental rethinking of the way that commerce works today.”
    @ 06m 34s
    July 27, 2011

Episode Quotes

  • People are people; they want to connect with friends.
    Facebook's Ethan Beard: Driving Engagement -- and Growth -- Through 'Social Design'
  • Social media is transforming lots of different industries.
    Facebook's Ethan Beard: Driving Engagement -- and Growth -- Through 'Social Design'
  • The social media companies that will succeed will be truly social from the ground up.
    Facebook's Ethan Beard: Driving Engagement -- and Growth -- Through 'Social Design'

Key Moments

  • User Control00:47
  • Global Connection02:30
  • Social Commerce Revolution06:34

Tension Over Time

Words per Minute Over Time

Vibes Breakdown