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Facebook's Ethan Beard: Driving Engagement -- and Growth -- Through 'Social Design'

July 27, 2011 / 07:43

This episode discusses Facebook's approach to privacy, user control, and the platform's growth. It features insights on social design and the impact of social media on various industries.

The guest, who leads platform partnerships at Facebook, emphasizes the importance of user control over shared information. They explain how Facebook allows users to manage their data and how this reflects in partnerships with other companies.

The conversation highlights the global reach of Facebook, noting that users across different countries share similar behaviors on the platform. The guest mentions the potential for growth in countries like China and India.

Social design is a key topic, with the guest explaining how it enhances user engagement in gaming and other industries. They argue that social experiences should be integrated into applications from the start.

The episode concludes with a discussion on the future of commerce and social media, suggesting that startups focusing on social experiences will lead to significant changes in the industry.

TL;DR

Facebook prioritizes user privacy and control while discussing social design's impact on industries.

Episode

7:43
00:00:01
[Music]
00:00:08
[Music]
00:00:24
for
00:00:25
Facebook at the core of Facebook is is
00:00:28
privacy in many ways um and one of the
00:00:30
things that we build into all of our
00:00:32
products uh whether the products that we
00:00:34
work with on our own or the the way in
00:00:36
which we expose those products to
00:00:37
Partners um is giving users you know
00:00:40
very clear control over who they share
00:00:43
information with and how they share it
00:00:45
and so it's really important for us that
00:00:47
users understand precisely when they
00:00:49
want to share a piece of information
00:00:50
who's going to see that and so that
00:00:52
reflects itself also in how we expose
00:00:53
our Technologies to our partners um in a
00:00:56
similar sort of way where we work with
00:00:57
them to make sure that it's very clear
00:00:58
to users the sort of information that
00:01:00
they're sharing why they're sharing it
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and then what the partner will do with
00:01:04
that information um and the benefit that
00:01:05
a user will get from
00:01:10
it so my role at Facebook um I lead a
00:01:13
team called platform Partnerships and we
00:01:15
work with all the companies that are
00:01:16
building on the Facebook platform uh
00:01:18
Facebook platform is free it's open
00:01:20
anyone can build on it you don't have to
00:01:22
come to talk to us you can just simply
00:01:23
come to the website um agree to our
00:01:25
terms of service and our terms of
00:01:27
service have um various kind of rules
00:01:29
and
00:01:30
uh restrictions on what you can do with
00:01:32
the information that you get from from
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uh Facebook um at its core what happens
00:01:36
is a Facebook user all the data that you
00:01:38
have on Facebook is we believe it's
00:01:41
yours like you have this information
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it's uh information about you it's who
00:01:45
your friends are what we've done with
00:01:47
Facebook platform is enable you to take
00:01:49
that with you to lots of other websites
00:01:51
or other applications so they can
00:01:52
personalize the experience and they can
00:01:54
make it social so when you go to you
00:01:57
know a travel site like goobot you will
00:02:00
actually be able to see recommendations
00:02:01
on where you'd want to travel or friends
00:02:03
who you might want to ask about a place
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to go travel in doing
00:02:10
so I think one of the things that's
00:02:12
surprised me at least about Facebook
00:02:14
users especially as we've grown um we're
00:02:16
now in many many 60 plus languages um
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hundreds and hundreds of millions of
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people over two-thirds of them outside
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of the United States uh what's actually
00:02:25
surprising is that people are almost the
00:02:28
same around the world in the sense of
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how they use Facebook um and how they
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share information and when I first
00:02:35
thought about it you expect that you
00:02:36
would see geographical differences or
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things like that and really at its core
00:02:40
of people are people uh they want to
00:02:41
connect with their friends they want to
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talk with their family they want to
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share the important things um that's
00:02:46
going on in their lives and that's the
00:02:47
same whether you live in Italy or
00:02:49
whether you live uh you know in Africa
00:02:51
or whether you live here in the United
00:02:56
States Facebook has grown immensely over
00:02:58
the past seven years um that has been
00:03:00
around um yet we are still just at the
00:03:03
very beginning so if we have 600 million
00:03:05
people on Facebook um there's something
00:03:07
like six billion people on the planet um
00:03:09
I think the internet population is
00:03:11
probably two to three billion so uh we
00:03:13
think that we're still at the very
00:03:14
beginning um in many ways what we're
00:03:16
trying to do with Facebook is um you
00:03:19
know kind of get everyone in the network
00:03:21
and once everyone's in the network you
00:03:23
can actually start to build the really
00:03:24
amazing and compelling experiences on
00:03:26
top of it so we think we have still have
00:03:28
a long ways to go to to getting there I
00:03:30
mean there are countries you know we're
00:03:31
currently blocked in China China's one
00:03:33
of the largest countries on the planet
00:03:35
so like obviously there's a huge
00:03:36
opportunity there um similarly in India
00:03:39
we're still at early stages um there are
00:03:41
lots of countries where think there's
00:03:42
growth and then new people are coming
00:03:43
online all the time um especially in
00:03:45
developing countries where mobile phones
00:03:47
are just becoming increasingly the way
00:03:48
in which people access the
00:03:53
internet so the Facebook experience is
00:03:58
uh it's more curation than ation uh and
00:04:01
it's actually curation by your friends
00:04:03
and so Facebook in many ways we don't
00:04:04
have a voice uh there's no Facebook news
00:04:07
or Facebook TV when you come to the site
00:04:09
uh everything that you experience on the
00:04:11
site has been contributed by the people
00:04:13
that you've chosen to to be friends with
00:04:15
the people that are important to you um
00:04:17
and generally the information that
00:04:19
they're sharing is stuff that they think
00:04:20
is important and that they want to share
00:04:22
there uh and that's a really important
00:04:23
aspect of the way the site
00:04:28
works Facebook is very much uh not about
00:04:32
Facebook it's about the users and it's
00:04:35
very much about allowing users to
00:04:38
connect and share with their friends and
00:04:40
their family and the people that are
00:04:41
important to
00:04:46
them we believe at Facebook that social
00:04:49
media is really transforming lots of
00:04:51
different Industries and so the you know
00:04:54
kind of disruption that you saw in
00:04:55
Social gaming uh with companies like
00:04:58
zingga and playfish and played them um
00:05:00
these are companies who put people first
00:05:03
and put people at the center of the
00:05:05
games and in many ways social games are
00:05:07
more about the interactions you have
00:05:09
with your friends than they are about
00:05:11
the game play themselves in fact if you
00:05:13
strip the your friends away from them
00:05:15
they're they're not particularly
00:05:16
compelling games um but because they
00:05:18
have people in them they're some of the
00:05:19
fastest growing games ever so you know
00:05:22
CityVille by by Zinga went from zero
00:05:24
users to 60 million users in the course
00:05:26
of 6 weeks um because it's playing with
00:05:29
your playing with your friends we call
00:05:31
this concept social design which is
00:05:33
really putting people at the center of
00:05:34
the application drives engagement drives
00:05:36
usage incredibly well um we think what's
00:05:39
happened in gaming is going to happen in
00:05:41
lots of other Industries gaming
00:05:42
frequently leads the way on lots of
00:05:44
different platforms we think it's
00:05:46
similar thing happening in social media
00:05:48
uh and so whether this is um Commerce or
00:05:52
recruiting um travel lots of these
00:05:55
industries are at their core about
00:05:58
people and we think you're going to see
00:05:59
a lot of uh transformation and
00:06:01
disruption in these industries um
00:06:03
frequently by startups who say I'm going
00:06:05
to make a social experience first and
00:06:06
foremost and go from there so for
00:06:08
example you could imagine a store which
00:06:12
says by Def by default when you shop in
00:06:14
this store everything that you look at
00:06:16
and everything you put in your shopping
00:06:17
cart will be shared with your friends
00:06:19
and that by doing that that store would
00:06:21
get so much more traffic and
00:06:22
distribution from you sharing um they'd
00:06:24
be willing to have lower and lower
00:06:25
prices and so you'd get a benefit by
00:06:27
having lower prices and you'd be able to
00:06:29
discover what your friends are actually
00:06:30
looking at and shopping with um and it's
00:06:32
a fundamental rethinking of the way that
00:06:34
Commerce works today um and it would be
00:06:37
hard to take an existing you know if
00:06:39
Amazon turned that on it would be
00:06:40
shocking for those of us that use it uh
00:06:42
but it's easy for a startup who's
00:06:43
starting from the beginning and really
00:06:45
kind of betting their company big um to
00:06:47
really create an experience like
00:06:52
that the social media companies that
00:06:54
will succeed will be the companies uh
00:06:56
that don't try to put social on bolted
00:06:58
on on the side really um but are really
00:07:00
social from the ground up that set user
00:07:03
expectations that what you do within
00:07:06
this experience will be shared um and
00:07:08
that's actually a value and and the
00:07:10
discovery that you have within the
00:07:11
experience is from your friends and
00:07:13
therefore you're sharing and
00:07:14
contributing back to that is creating an
00:07:16
overall value in the entire
00:07:22
[Music]
00:07:28
network
00:07:30
[Music]
00:07:41
h

Episode Highlights

  • The Importance of Privacy
    Facebook emphasizes user control over information sharing and privacy settings.
    “It's really important for us that users understand precisely when they want to share.”
    @ 00m 43s
    July 27, 2011
  • Global User Behavior
    Despite cultural differences, Facebook users share similar behaviors worldwide.
    “People want to connect with their friends and share important things.”
    @ 02m 30s
    July 27, 2011
  • The Future of Social Commerce
    A vision for commerce that prioritizes social experiences and sharing.
    “A store could share everything you look at with your friends.”
    @ 06m 12s
    July 27, 2011

Episode Quotes

  • At its core, people are people.
    Facebook's Ethan Beard: Driving Engagement -- and Growth -- Through 'Social Design'
  • Social media is transforming lots of different industries.
    Facebook's Ethan Beard: Driving Engagement -- and Growth -- Through 'Social Design'
  • The social media companies that will succeed will be social from the ground up.
    Facebook's Ethan Beard: Driving Engagement -- and Growth -- Through 'Social Design'

Key Moments

  • User Control00:43
  • Global Connection02:30
  • Social Commerce06:12

Words per Minute Over Time

Vibes Breakdown

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