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Carlia McFarland, welcome to my podcast. >> Hi, thank you. >> It's great to have you here. So, you're
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a a private investigator from Supenti Investigations. >> Yes, I am. >> I looked up. It means snake.
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>> It does. Yeah. >> So, my birth year is actually birth of the snake. So, there's a lot of meaning
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behind it as well. And snakes are good and they're bad and they've got there's
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a lot of mystical around it. >> What's good about snakes? >> They lie and they wait before they
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attack. >> Okay. So, they're measured. >> Yeah. And they can be quite friendly as
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well. They can. Yep. They can be friendly, right? >> Yeah. >> And when I when I looked that up, I
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thought, "Oh, it's a funny name for a private investigation company." Because
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um I don't know. I think when most people think of snakes, they think they're evil and mean.
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>> Yeah. A lot of people do. But Sepenti actually came from Bulgari. He has a
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beautiful jewelry line and it's all diamonds and it's relative around the
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snakes about the beauty of snakes as well. Yeah. >> How long you been doing this?
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>> Um almost 10 years. Yeah. >> So what is it um that people think you
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do and what is it that you actually do? People think that I sit out in my car and stalk people and do a lot of
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infidelity um investigations. What I actually do is um a lot of investigations. So, fraud
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investigations, personal investigations, um I'll help individuals with difficult
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problems that they might have, workplace investigations. Um skip tracing, that's
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a huge passion of mine. Skip tracing is locating people for lots of different reasons. Um, be it finance,
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be it families, be it estates, different reasons that people would need to find somebody. Um, and document serving. So,
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there's lots of things that we do, but yeah, lots of people think that we sit
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out there with our sunglasses and binoculars and watch people. >> That's me. Have I watched too much TV?
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>> I haven't You turned up with a box of Dunkin Donuts today, which is very, very
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kind of you. Um, that was just a joke I made when we were messaging backwards and forwards because yeah, I don't know.
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I've probably watched too many episodes of Law and Order or something. >> It is a stigma that is out there. Yeah,
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there is a huge stigma out there that Yeah. you're sitting there in a car with
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two of you with your binoculars watching just eating coffee and uh donuts and coffee.
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>> Yeah. >> I I do have um a card here specifically about the um infidelity stuff that
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you're talking about. Is does that make up any part of your job? >> Um I can do it. I don't enjoy doing it.
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It's not something that I like doing. And when I have had it come through, I've spoken to the client. Um it it's
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dependent on what the circumstances are. And quite often if it's a female that
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I've spoken to, it's your gut that talks. And if you have that already in
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your relationship, are you going to waste your money on me? That's probably not a good thing for other investigators
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cuz I know other investigators that is their bread and butter. that's what they
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do. But for me personally, it's not. >> Yeah. >> Okay. We'll get to that later cuz
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obviously you've you've done it to realize that it's not for you. Is is
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part of it not being for you because um you just hate going back with the conclusive evidence.
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>> Yeah, probably. Or it's boring. It's actually boring watching people and like
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it can be really boring watching somebody. Yeah. >> Yeah. So, what what does the day in the
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life look like? >> Oh my gosh. The day of my life looks like I have lots of different hats on.
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Not only do I run a company, I'm doing the invoicing or I'm checking a report
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or I'm out there doing it myself. So, no day is the same in my world. Um, for
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example, I woke up this morning. I had an urgent job that I had to do is what I had to come into the city. So, I've done
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that. Um, I've got a couple that are on the go at the moment. Last week, I was
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skip tracing somebody to find a family member for an estate. So yeah, it's very
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varied. >> So can most of your job just be done done by sitting in front of a computer?
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>> I can do it, but quite often I'll go out as well to interview people, to do scene
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examinations, to talk to other people, to gather all the evidence before I write my report.
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>> What's the question you get asked most when you tell people what you do? Say
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you're at a barbecue or a function. >> Is it infidelity? Again, >> it is. It is. A lot of it is infidelity.
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Um or it'll be, "Oh my gosh, I've never met a private investigator in my life.
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That's my dream job." That's the statements that I get >> because there is an intrigue about it or
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a curiosity, isn't there? >> Yeah, there is. And it's a very hard industry to get into.
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>> It is. >> Okay. What What is the process for qualifying or registering? So there's no
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um certificate any longer or any degree any longer and it's you're registered
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under the PSPA and quite often you have to be taught by somebody who is an investigator already or ex police or
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something like that to then come in. So you have to prove to the ministry that you have relative um education to be
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able to go into it. >> Yeah. >> Cuz a lot of ex cops end up doing it,
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don't they? >> Yeah. What what percentage of your job would you describe as exciting?
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>> You talked before about invoicing and stuff. Um which um yeah I mean every job
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I suppose has a level of excitement and a level of boredom. >> 90% of my job.
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>> Exciting. >> Yeah. I love I do enjoy my job. It's why I get out of bed. It's why I do it.
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>> Um what about skills or traits? What do you think you need to be a good PI? Oh,
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an inquisitive mind, a good communicator, >> a good listener. Um, sometimes empathy is really good
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depending on the investigation. >> Um, good at good at English and report writing. Like, you've got to be really
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good at report writing. >> Oh god. See, that doesn't sound like an exciting part of the job to me.
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>> I think so when I >> You lost me with invoicing before and now report writing. I think because
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when you have all your evidence and you're putting it into your report, it start like you re-evaluate what you've
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actually got there and sometimes that will trigger something else and go, "Oh
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my gosh, how did I miss that or I need to go back and do that." So, it's not
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just sitting at the computer writing out boring reports. Yeah, they can be quite
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interesting. >> Well, I'm no um PI myself, but I did do some investigative work on my own prior
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to you coming in here when I knew you were coming in. Um, and I've got your career history here. And it's very um,
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it's random. I think random is probably the best way to describe it. Air Force
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medic. >> Yeah. >> To primary school teacher >> to private eye.
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>> Yeah. Yeah. Um, as I would say to our kids, like when you leave school, you
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might have an idea in your head that this is what I'm going to do. This is what I'm going to be. This is my career.
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And all of a sudden your ch your road changes. And that's actually what happened to me. So my career was a medic
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in the Air Force. Loved it. Absolutely loved it. But I then got sick and I was told I was no longer deployable.
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So it I lost my career. So I had to rego what do I want to do in my life? And at
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that point it was, well, I always wanted to be a school teacher. I'll go back and
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study. So I went back and studied and was a teacher for 12 and a half years. >> Wow. And then another change in the road
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came along. I got sick again and I realized I was never going to be part of the club of being a mom and went
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>> this is really hard and a door opened and I walked through it and here I am
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today. >> Yeah. >> I'm in that club as well. >> Oh yeah. >> Yeah. Yeah. I just had a tumor removed
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which um yeah left me with fertility issues and yeah myself and my ex-wife we were unable to conceive. It sucks. It's
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funny cuz I've got a lot of friends that have chosen not to be parents but when
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that choice is taken away from you it's yeah >> I think it's a really different one.
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>> So mine resulted from I had was diagnosed with Crohn's disease when I
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was in the Air Force. So, I was in Bogenville and then came back and was treated for 18 months and then I had to
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have life-saving surgery where they took out my whole large intestine. And I didn't know at the time, but I was
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made surgically sterile because they saved my life. >> But I didn't know that at the time until
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later on. And then I had to have a full hyctomy in 2016. >> Oh, >> yeah. So, it's a different
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It's really different. I I don't know if it's any different for a man when like
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when you're married or something like that, people go, "Oh, when are you going
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to have kids?" And all of a sudden, you kind of there's this expectation in
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society that everyone thinks you're going to have kids. And the easiest way to shut the people down is I can't.
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>> And they go, "Oh, oh, sorry, sorry." Um because yeah, >> good make them feel bad.
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>> But it it took me years to learn that. years to learn that it's okay to be open
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about this because it's not talked about. >> Yeah. >> And you you're 100% correct. As soon as
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you get married, it's the first thing people ask. And then and then I've found
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out that uh when you've had one baby, the next thing they ask cuz oh, when are
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you having another one? You having anymore? Um yeah, it's really invasive. Yeah. No, it's it's tough though when I
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don't know if this is the same for you, but um you have this vision of how you
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imagine the second half of your life looking and for me it included kids and then maybe eventually grandkids and then
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suddenly it's not there anymore. You have to think, okay, well, this isn't
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how I imagined, but let's make the best of it. >> Yeah. And you do like there was a point
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in my life where I thought I was going to be this old lady with my dogs. That's
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what I thought until I met my husband now and he has two children. So, they're
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my kids and they're amazing. So, I've been blessed with that when I did. Yeah.
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Thought this is it. >> I've done my research. I'm a I'm a I'm a
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I'm a PI here. Yeah. So, you you became a wife and a stepmom in 2022. Um your
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husband quite well known, Slade McFaran. >> Yep. >> Like a New Zealand rugby legend.
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>> Yes. like moldy all black and played so much um uh like club rugby and provincial rugby and super rugby in New
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Zealand. >> So you got married in 2022. Um he had two adult kids, young adult kids from a
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previous relationship. >> So they were 15 and 13. So yeah, >> I mean they're 22 and 20 now. Yeah.
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Yeah. When we first met. >> What do they call you? Um >> mom. Yeah. >> That's wonderful.
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>> Yeah. Yeah, it's that's what I mean. It's a blessing. I've Yeah, it's great. Yeah.
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So, Sophie lives at home with us and Bruno's in Wellington at university. >> Yeah.
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>> How was that the first time they called your mom? I cried because >> um it was unexpected but it was also
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this um like I have said to them, they've healed a part of my heart that I didn't know needed to be fixed. Yeah.
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>> Oh, that's so wonderful. >> Did they have a chat with you first?
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Like is it okay if we call you mom or they just hurt? >> No, I think they just No, there was no
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chat or anything. Like Sophie calls me Kalia and Bruno does as well, but they h like I do get called mom as well. Yeah.
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>> Yeah. How does that make you feel? >> Oh, it's an honor. It is the biggest
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honor to like if Sophie wants to introduce me to her friends. This is my mom. Yeah. She leaves out the step part
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like Yeah. >> Yeah. It's a massive honor. >> Yeah, that's really cool.
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>> It was something I never thought I'd have. >> Yeah. Yeah. >> Amazing. It's funny how things work out,
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isn't it? >> Yeah. >> Um not that not that ever would, but [ __ ] You um Slater would never cheat on
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you, would he? Like, >> hell no. >> No one's ever [ __ ] around on a
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private eye. What What are like what are red flags in relationships? >> Um hiding the typical hiding the phone.
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um putting the phone onto non-disturb whenever you're talking, things like that. Um
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always at work. Um yeah, there's a few different ones. Or, oh, I need to go and do this, but you're
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not sure what it is. Catching up with a friend and then going, "Oh, I saw such
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and such are here." Or they're going to see a friend and then that friend tells
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you, "No, I never saw them. Not sure where they are." >> Yeah. >> It's kind of what you were saying
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before. your gut. You you you Yeah. You can generally trust your gut instinct. >> Yeah.
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>> Yeah. >> What's What's Slay doing now? >> He works for Mates in Construction.
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Funny cuz he said, "You're not allowed to talk about me." >> Oh, really?
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>> That I said cuz he said this is about you because I'm not the forefront
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person. And so we have had this conversation because he is he's an amazing spokesman. He is Yeah. He does
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amazing work. He works for Mates in Construction now, which is suicide prevention, but he also works with um
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Wiggy for Lean on a Gate, Talk to a Mate. So, and now I think it's Mates for
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Mates. So, he's on the road a lot. Um talking a lot. Yeah, >> I'll have no more questions about him. I
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promise. Might have to get him on the podcast sometime. I think that' be a good
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>> I think Yeah, I think he'd be great for you. >> Yeah. Oh, another thing I read you were
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um a finalist um for the women in security awards. Our Teda. >> Yes. Congratulations. What did that
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recognition mean for you personally and professionally? >> Um I think professionally it
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acknowledged the work that we do especially um that was for the fraud investigations.
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Um and it was more there was a lot of defense winners or um people in the ministry. So to be up
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against them was yeah that was massive. How >> how does that work? So for the New
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Zealand podcasting awards, you submit like a few minutes of say three or four of your best episodes and judges listen
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to them. How does it work in the security awards? >> So someone else submitted something and
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said this is what she does. This is um how she works. This is some of the work she's done. So it was somebody else that
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submitted it. I didn't actually know about it and I got a certificate in the
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mail and then I was tagged into something on LinkedIn and I was like, "Oh, what's this about?" Yeah.
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>> Oh, amazing. What a nice surprise. It was it was a really good >> Well done. Oh, that's wonderful. Um on
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the Supenti website, there's um some previous cases. >> Yeah. >> Um and I've got some of these here. I
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thought we could get into some of these um just in as much or as little detail as what you are allowed to. Recovery of
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a stolen dog. >> That was an exciting one. So, I actually saw it on social media. Um actually, no.
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Somebody reached out to me and said, "Calia, this is something you can do. I've got two Frenchies. Love my babies."
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Mhm. >> Um, and it was a French bulldog that had been stolen. And I was like, I don't
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actually know what I can do. Anyway, was put in contact with the owner and I can't take the um accolades for the
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work that was done. It was a real community effort. So, there was CCTV footage, but we couldn't pick up the
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number plate. So, there was a couple of people that worked it all out and everything else. And then I went to work
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from there once I got that information. Um worked there were the police that were involved but then I was put in
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contact with the person who had the dog and they were up north. So then I arranged to meet with them and it was
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very late. We set up a whole scenario where we knew we were under CCTV. Um, but our ultimate goal was just to
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get this baby back back to their owners. Yeah. >> So, when you reach out to the people
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that have stolen the dog, do you do you lie about your identity? >> No. >> No. Oh, so you're saying you're Cali,
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right? You're a private investigator. >> Yeah. I believe you have the dog,
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>> right? >> Do you think it's the right thing to do to return the dog?
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>> How do they react at that point? Are they [ __ ] themselves or Yeah, >> they just realize the numbers up.
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>> Yeah. >> Yeah. And when they when we did meet them, like they were really apologetic. They'd
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made a dumb mistake, things like that. And it was like, "It's okay. As long as
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you own that, that's okay. I am not going to do anything. The police may do something because like it was theft,
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there was other things. And I do know that they were charged." So, the police
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were involved. >> Fantastic. I I'm a dog owner as well. My little dog sleeping on the floor here. I
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I can't imagine anything more. Um, many things that would create more stress for
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me in my life than someone stealing my dog >> because they're your babies.
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>> 100%. Yeah. >> Um, another one from your website, exposing a romance scam in Oakuckland.
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>> Mhm. So, >> similar. >> You almost choked on your on your your
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cup of tea. >> Um, there was somebody that had somebody that was messaging them and they said
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that they owned their own company. They owned their own house. They There was a whole lot of things that they were
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saying. They turned up nice suit, everything else, like everything that you would
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expect for a first date. But there was just something that just didn't sit right with her. Anyway,
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asked us to do a bit of a background check and everything else. Yep. Found out he was living in a flat. He didn't
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own a company. He was on the winds benefit. There was just a whole lot of things and it was like nope here's
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here's all the information you need. Yeah. >> How how do you find the stuff out?
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>> Open source intelligence. So um which is public knowledge um it's just knowing
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where to look and how to look. But by saying that we're bound by ethics like
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there's a code of ethics that we have to abide by. Um being a member of NZIPI
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um I'm also bound by that but also under the PSPLA. So there is a code of ethics
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that we have to work around like we can't disclose different information. There's then the privacy act that you've
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got to act under. >> So there are different acts that we've got to be careful with. Yeah.
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>> Is this a big issue? Like there's documentaries on Netflix like um Tinder
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Swindler. >> Um this is just one case that that you've dealt with, but another security.
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Is this a big thing? Romance scams. >> I think it is, but I think um also what
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I'm hearing and learning is the fraud side of it. So you might then give them
00:19:07
money and so then it's deceitful and so it's obtaining um money by deceit. So
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that becomes fraud. So there's all sorts of things that go along with it. But
00:19:16
yes, I do think it is a problem. I mean I can know of another one. They said that they were um they lived in New
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Zealand and they traveled a lot back and forth. They didn't live here at all.
00:19:30
They and they said they had a company in the USA. quick search of that address. That was a parking lot.
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>> So, but it's knowing how to search and where to look, things like that. Yeah.
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>> Right. So, so someone comes to you and it's a it can be fairly easy a lot of the time,
00:19:50
like really really quick. >> Yeah. >> Uh >> and that's why I think I don't really
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like the infidelity ones and things like that because there's no meat in them. It
00:20:01
sounds really bad, but yeah. >> Um, another one from the Centi website. Um, these are previous cases. Serial
00:20:08
house fires, arson within the family. >> Yeah, that was a really sad case. That
00:20:13
was, um, yeah. Um, there's obviously trauma involved with that family member. Um, but that
00:20:24
was an insurance job, that one that came through to investigate because it was the first one. And then once so that one
00:20:34
became part of the investigation because there was a second one. So then you start to there's red flags that go off.
00:20:40
And so it's >> all the scene examinations um talking to the witnesses, things like
00:20:48
that. Working alongside the police, working alongside the fire department to Yeah. work out how these occurred. Yeah.
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>> How many fires? three on that one >> and on just on the houses of this
00:21:05
person's family members. >> Yeah. One of them one of them I felt really sad for because they didn't own
00:21:12
the property but um the person who did own it had inherited it from his family and it wasn't insured.
00:21:20
>> So he lost everything. Yeah. Yeah. So there is Yeah. You've got to have empathy in there when you meet
00:21:29
people like this. Yeah. >> And especially when it's a family member. >> Yeah.
00:21:35
>> Are you good at separating your work from home or like how do how do you
00:21:39
compartmentalize and not carry the weight of these things? >> I talk a lot.
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>> Um I swear a lot. >> Swearing Elvis is quatartic. >> That's great. Um,
00:21:55
yeah, talking with your colleagues and things like that is it's a job, you let
00:21:59
it go. There's so many different things I've seen in my world that I'm like,
00:22:04
whoa. Okay. And I've met some really interesting people like criminals, 501s,
00:22:09
all sorts of things like that and you would never know when you sit down with them and they're human.
00:22:16
Do you ever feel scared or intimidated or, you know, afraid, worried? >> There's probably only been maybe once
00:22:26
and that's when I've had somebody stand over me and I just have to breathe and
00:22:31
go, if anything happens, it's okay. Like, and you just have to remain calm. Have to remain calm.
00:22:39
>> What do you mean standing over you? um doing an interview with somebody, they
00:22:43
got angry and annoyed because the evidence was there when like they realize and then it's the anger that
00:22:50
comes in. So, you've just got to remain calm and then yeah, they'll stand over
00:22:54
you and you just end it. I'm just going to end this now. >> Um the evidence is there. I'll report
00:23:00
back to who it is that I've got to report back to >> doing document serving.
00:23:05
Um there's been a funny story. I did one Oh, this is when I probably first started out and um I got asked to go
00:23:14
into a doc serve and I was like, "Yeah, sweetheart." And it was late at night,
00:23:17
knocked on the door and I actually had Slade with me and it was in the rain, but he was in the dark and I knocked on
00:23:23
the door and this guy opened the door and he started to go off of me and then Slade stepped out from the shadow and he
00:23:28
kind of went, "Oh." And so >> right now there's going to be people
00:23:33
listening to this or watching this that are googling Slade McFallen. He's a massive a half half moldy half Scottish
00:23:40
but big dude. >> Yeah. Samo and Maldi. >> Oh Sam and Maldi. >> Yeah. Yeah. Yeah.
00:23:44
>> Scottish as well. >> Yes. Yeah. Yeah. So the >> massive just a tank.
00:23:49
>> I wouldn't want to play rugby against him. Put it that way. >> Oh no. So we still play Mast's league
00:23:53
together. So we're on the same team. He just has to run once at somebody and the
00:23:58
next thing they're all on the other side of the field. It's really funny. Yeah.
00:24:01
>> No kidding. And what's what sort of papers are you serving with um the stock
00:24:05
serve? >> Just legal papers. So they'll come from a lawyer and it they can range like but
00:24:10
they all come from a lawyer or it might be from a company doing a legal serve on
00:24:15
another company to say, "Hey, you owe us money, things like that." Um but yeah,
00:24:19
mostly legal papers. >> So that um that's got to be done in person. >> Yes.
00:24:24
>> Right. >> Yeah. Yeah, >> I've seen that on movies. >> Yeah.
00:24:27
>> Yeah. >> Yeah. But we don't say you've been served. >> Why not?
00:24:33
>> What do you as you walk away? Do you say you got served? >> No. >> It's a missed opportunity.
00:24:38
>> It is. It is. And yes, but there's still a professional element to it.
00:24:43
>> You don't want to be sassy about it. >> No. >> No. Okay.
00:24:45
>> And we've had people throw I've had some guys that have had um the documents
00:24:50
thrown at their cars. I've had them try and shove them through a window back at
00:24:54
them. We don't want this. Yeah. So, >> yeah. >> So, you have to serve them and then like
00:25:00
briskly sort of walk away. So, >> yeah, >> it depends on what the situation is. Um,
00:25:06
and so we >> Yeah, we'll work out is it a safe situation or not? Like I'll pick and
00:25:12
choose like yeah, who would go and do it kind of thing compared or I'll do a
00:25:17
two-up job. If I know it's dangerous and we've been told this person can be
00:25:22
violent, we do what's called two-up. So, you just have a backup. Yeah. >> Gets laid. Get
00:25:28
>> um there was another one on your website, a stolen trailer. >> Yeah. So, um
00:25:33
>> that seems so random. >> I know. I had no idea. Like these are quite common to be stolen, but yeah, a
00:25:40
guy had it stolen. There was CCTV. Um the number plate was there. Worked with them, said tracked it. This is where
00:25:49
your trailer is. Yep. Got his trailer back. >> Mhm. So, >> what what did the trailer thief say?
00:25:55
>> I didn't see the trailer thief. So, it was literally, "Let's get the trailer
00:25:59
back and take it back." >> Oh, you you literally just like Yeah. did to the trailer thief what they what
00:26:04
he did to you. >> Stole it back. Um there was another one on the website, workplace investigation
00:26:10
exposing false injury claim. >> So, this is like an ACC thing. >> Yeah. But it's not for ACC, it's for the
00:26:19
business. So, the amount of businesses in New Zealand that will have somebody who's off on ACC,
00:26:25
um, and I have seen and worked alongside ones where they've been off on ACC and
00:26:31
then all of a sudden they've gone overseas, but you're being paid ACC, but
00:26:35
you can't work or they're off on ACC and they're off for, I don't know, let's say a strained back
00:26:44
kind of thing and then they're out lugging their wheelbarrow full of like stones and working in their yard and
00:26:51
doing all this stuff. So, there's two different elements here. One, they're
00:26:56
claiming ACC. The second one is the company can't replace somebody because that's their um job. And so, there's a
00:27:04
big part around that of trying to get rid of somebody who's on ACC. And so, the businesses lose money. They can't
00:27:13
prove. So they have to have the evidence to then have that meeting in a workplace
00:27:17
investigation to go actually we've got evidence that this is not true and correct and because you've breached our
00:27:24
terms of agreement under your contract whatever it is it helps them. >> Yeah. There's lots of businesses in New
00:27:31
Zealand that can do more workplace investigations relating to ACC because I don't believe well ACC do investigations
00:27:39
but I think there's a lot of work that can be done there. >> Oh yeah. There's no way they'd be as
00:27:43
thorough as Yeah. what someone like you would be. Does that involve a stake out and taking photos?
00:27:49
>> Yeah, that does. >> Yeah. Yeah. Yeah. Yeah. >> But that's quite an exciting one because
00:27:53
you're trying to capture them >> doing something >> doing something or for example, you will
00:27:58
find them on Tik Tok doing something. So, you screenshot them. >> Yeah. >> That's a rigorous dance for someone with
00:28:05
a broken ankle. >> Yeah. So, there's all sorts of things like that. Social media is amazing.
00:28:11
>> Yeah. or they'll be sent something to go, hey, they're doing this. Yeah.
00:28:15
>> Uh there's another one on the website, locating an aranged family member for a
00:28:18
state resolution. Um c can you track everyone? If someone wanted to disappear, can it be done or
00:28:26
does everyone have some sort of a digital footprint? >> No. If you want to go to ground, you can
00:28:31
go to ground. And it does make it very hard to find somebody. So if someone has a purpose to go to ground, they go and
00:28:41
it takes a lot more to yeah find them. But generally speaking, it won't take
00:28:49
long before something rises again and then it's like, oh, actually here we go.
00:28:54
I did one for a third party insurance one 6 months ago. Tried to find them. They were living in their car. All sorts
00:29:02
of things like that. Not last known address was a freedom campaign. Waited six months. Oh, hello. This is a new
00:29:09
one. Let's go and see if you're there. Yep. Lo and behold. Yeah. So, it's a bit
00:29:14
of a patience game as well. >> What's someone's reaction when they're
00:29:18
intentionally sort of hiding out and then you find them? >> Um angry. >> Yeah.
00:29:23
>> Yeah. >> Like confused. Like how how the hell did you find me? >> Yeah. Yeah. Depends on the reason of why
00:29:30
we're wanting to find them. for example, an estate. Um, most people don't
00:29:34
actually know that they're a beneficiary of an estate. Um, that's a nice job.
00:29:39
That's a really nice one to go, "Hey, this is why I'm calling you. Um, a
00:29:44
lawyer's been trying to find you or a genealogologist has been trying to find
00:29:48
you. Here's their details. I are you okay with me passing your details to them?" And, uh, generally, yeah, all
00:29:55
good. If it's because of finance, like taken a car loan, um stopped paying your
00:30:01
car loan, sold the car, thought you'd skip off to Australia or something and
00:30:07
get away with it, then come back to New Zealand. Generally, they can be angry to start with or
00:30:13
they'll hang up the phone or they just won't talk to you. But you just have to
00:30:18
let them know that, hey, this isn't going to go away. No matter what you do,
00:30:23
whatever, like if you give it a year, two years, it's not going to go away and
00:30:26
you're gonna get yourself worse in trouble. >> What are the what are the main sort of
00:30:30
reasons people go to ground? >> Is it avoiding people or avoiding responsibilities or
00:30:35
>> I think it's avoiding responsibilities? I think a lot of it is avoiding
00:30:39
responsibilities. Yeah. >> You're going into a lot of um sort of potentially volatile and quite dynamic
00:30:46
situations, eh? >> Mhm. Sometimes, not all the time, it's not. >> I don't think of it as that.
00:30:56
>> But I did have somebody say to me the other day, "Oh, we thought Slade was
00:30:59
scary." No. Why are you scarier? Like, oh, okay. Yeah. >> Thanks. I think
00:31:08
Oh, these are great stories. Well, I'm I'm up to the card here about infidelity
00:31:12
and cheating. So, we'll just um I mentioned on Instagram you coming in. There was a a range of questions but
00:31:17
most of them to be fair are sort of based around this and I suppose that's um maybe that's the the the biggest sort
00:31:23
of misconception or myth about what you do. >> Yeah. I think it is the biggest
00:31:27
misconception. Um I think because >> there are investigators who predominantly that's their bread and
00:31:35
butter. That's what they do. >> Um >> but also it's a big industry.
00:31:40
>> It's a big industry infidelity. Um, I don't know why, but I've been down
00:31:47
that path myself. I haven't cheated, but I have been cheated on. And I think
00:31:51
maybe that's why I don't like it so much because I know what it's like to receive
00:31:56
that news or to find out what it's like to go, >> I knew my heart was right. I knew you
00:32:02
were doing that. So, you're the bearer of bad news, really. >> Yeah. Yeah. Yeah. You're confirming. I mean,
00:32:12
so I suppose someone comes to you, all the warning signs are there, they they want you to come back with information
00:32:18
that proves that they're wrong. >> Yeah. >> Ultimately, they want to Great news,
00:32:22
he's planning a surprise party for you. >> Yeah. Yeah. >> But you know in your heart whether or
00:32:28
not that's true or not. >> You do. You do. Um, >> but there's all the red flags and I I
00:32:35
have actually thought about writing um almost like a basic manual of what are those red flags and if you're going to
00:32:44
have say three or five red flags, you need to reconsider things seriously and you can do it yourself like make some
00:32:53
phone calls. I think fear is a lot of what drives people not to >> um investigate themselves. M. Yeah. Cuz
00:33:01
they don't want to be proven right. >> Yeah. >> Yeah. >> Cuz a red flag can be just a red flag,
00:33:07
but it's like strands of a rope. A if there's enough strands Yeah. >> then suddenly it's not good.
00:33:11
>> Yeah. >> Um what are the classic signs you see again and again that make people suspect their
00:33:17
partner? >> The phone. >> The phone. Or they've got two phones. One might be work, one's personal. Um
00:33:27
they're the classic ones. or it's on do not disturb all the time when they're
00:33:31
together. Um, privacy screens are now on the phone, so you can't actually look
00:33:36
over the shoulder and read um, yeah, the phone over and over again. >> Mhm.
00:33:44
>> Um, in your experience, why do people cheat? >> Oh, >> this is probably more like a psych
00:33:52
psychological question rather than a PI >> Yeah. >> question. I don't know because I think every
00:33:59
circumstance is different. >> Yeah. >> But >> the thrill, avoid.
00:34:04
>> Yeah. >> Yeah. I think those all go into it. Um, communication's huge in a relationship.
00:34:12
And if you don't have communication, then you have a problem to start with. If you're not honest with each other,
00:34:20
um, then there's a big breakdown there to start with. So yeah, I think maybe that might be
00:34:28
something that's missing in a relationship. And I know children add another element to it. Um stress adds
00:34:35
another element. There's all sorts of reasons. But communi it comes back to communication.
00:34:40
>> Yeah. If you can sit down and have a conversation or hey, I'm not feeling
00:34:44
this. I'm not happy. I've lost our spark. Okay. Well, how do we get it back? like if you're feeling that, what
00:34:51
am I feeling kind of thing instead of making it all about me? Let's look at it
00:34:56
bigger picture. >> Oh, that's really smart. But I think human human instinct a lot of the time
00:35:01
is to like avoid conversations that you know are going to be tough. >> Absolutely. Nobody likes to be in a
00:35:07
conversation and fear like what if they say this or what if they reject me? Rejection's huge.
00:35:14
>> Um >> yeah, nobody likes a conversation. Nobody likes to own their [ __ ] either.
00:35:20
>> That's one thing I've found out with human nature. Nobody likes to own their
00:35:24
[ __ ] If you make a mistake, >> own it. It's okay. >> Yeah. Well, I suppose it's embarrassing.
00:35:29
Like I mean, we're all we're all um flawed individuals, but you know, it's
00:35:34
never nice to admit that you're a flawed person, is it? >> No. No, it's not.
00:35:37
>> Yeah. Um is there such a thing as a profile or of a likely cheater? >> Is it more men than women?
00:35:44
>> Oh, no. There's women that cheat. There's yeah there's definitely women
00:35:48
that cheat. Um I think it's pro the pendulum's probably swung a bit where it
00:35:55
used to be predominately men but that's because if you look back in history men
00:35:59
were the ones who went out to work and they were the ones that were always out whereas now women go out to work women
00:36:06
get to go out to bars. Women get to go out and flirt. Women are very much also about their friends. So, no. I
00:36:18
I don't know what the statistics are, but >> I goes both ways. >> I reckon I reckon um this is
00:36:24
generalizing here, but but women are probably better at covering their tracks, too. I think guys are probably
00:36:29
more sloppy. >> Yes. Yep. Yep. Yep. Absolutely. I would I would agree there too. Probably.
00:36:35
>> Yeah. And in your limited experience on this, how do clients usually react when
00:36:38
you present proof? the ones that I have done, I knew it. That's it. I'm leaving. Um,
00:36:49
others have broken down and then now what am I going to do? >> Well, hold on. That's not actually my
00:36:57
job either, like to tell you what to do. Like, you can make the decision. You can
00:37:01
either sit there and say yes, you're going to try and save it or what. Um, yeah, those are probably the two main
00:37:11
ones. Or they'll ask you to keep going. I've had that before. >> For what?
00:37:17
>> Why? Why do you need more information if you've got the little bit that you
00:37:23
needed? Why waste more money? >> Yeah. >> For these ones that you have done, how
00:37:28
Yeah. What's involved? So, a client a client comes to you. Um, then what? >> So, it would be finding out their
00:37:34
patterns first of all. Um, so it's gathering all the information that they've got so far and then finding out
00:37:40
their patterns. Some of it has been following, some of it has been watching, um, going out at night to see, well,
00:37:47
hold on, are they at work? Are the lights on in the office? Things like that. Or hold on, there's nobody in the
00:37:53
office. >> Tailing. Yeah. >> See, that seems fun. That sounds exhilarating.
00:38:01
>> Until you lose them on the motorway that it's not. Oh yes. >> Have you Have you ever been um not not
00:38:09
just with um infidelity stuff, but just in general? Have like Have you ever been
00:38:12
um um Yeah. following someone or watching someone and been caught? >> No, I haven't been caught.
00:38:20
>> How How have you How do you avoid being caught? Cuz I'm I'm I'm trying to think
00:38:25
if someone was following me, I'd think I don't know. I actually I don't know. I
00:38:29
think I'd be aware of it, but maybe I wouldn't. I think if you um >> I mean you don't have a sign written
00:38:38
vehicle, do you? >> No. >> No. But also I think that's why I don't
00:38:42
do them because >> Yeah. >> I mean you can rent vehicles. You can get in ones that don't look like you are
00:38:53
following somebody. I know investigators that have got vans that have got your typical all dark black van kind of
00:39:00
thing. So you don't know that somebody's in there. So there are your typical
00:39:05
>> stigma kind of things that you do use. >> Pi mobilebiles. >> Yeah.
00:39:09
>> If someone um listening to this or watching this suspects their partner of
00:39:12
cheating, what would be your best advice? >> Follow your gut. >> Follow your gut. If you think that they
00:39:24
are cheating, a have a conversation with them, don't don't go all out and be
00:39:29
angry. If if you've got evidence, like if you've got messages there, um I mean, you're both in a lose-lose
00:39:38
situation if they are cheating because you're going to lose the relationship
00:39:43
and if you've got kids involved, whatever, that's a big loss. So, it's
00:39:47
about having that conversation. But my advice would be gather some evidence. If you can't gather the evidence yourself,
00:39:54
yes, reach out to an investigator because they will help you gather that evidence. Um,
00:40:01
but if you're suspecting something, what's giving you that feeling to go,
00:40:08
"Oh, I think they're cheating." Is it your insecurities or is it something
00:40:11
they've done? >> Can many relationships survive this? >> Oh, I think some can. Yeah,
00:40:16
>> I think some can. Um, again, I don't know the statistics or anything on it. I
00:40:23
think probably depends on what's gone on. >> Like if it's been I'll call it the
00:40:30
texting, the texting. If it's been that side, um, as a female, you would always hold that
00:40:42
to go, >> are they still going to do it? And then it becomes your inseal there to go. Yes, if you can find
00:40:55
forgiveness in your heart and work it out, that's a big thing, but you also have to be really open with yourself.
00:41:03
And I mean, hey, if you need to go and get counseling to talk about it with somebody else, go and do it.
00:41:09
>> Well, it sort of lives back to the communication aspect you were talking
00:41:11
about earlier. >> Yeah. Um, maybe that's something that was missing and yeah, potentially it can
00:41:15
be salvaged just by opening those lines of communication. >> Yeah. >> You you've never caught like a couple
00:41:21
red-handed like hooking up in a car or >> me and everyone on Instagram's watched
00:41:28
way too many movies. >> I don't get me wrong, I think there are some investigators that have caught that
00:41:34
or they'll catch them walking out of a hotel room together. All it is is a photo to go, "Hey, here's the evidence."
00:41:41
arms around each other, kiss goodbye. That's pretty evidential that Yep. Something's gone on there. Um, workplace
00:41:49
parties always happens. >> Yeah. >> Yeah. >> Yeah. So, um, I mentioned on Instagram
00:41:56
you coming in and there was a bunch of questions. A lot of a lot of them were actually the the ones that we've just
00:42:00
gone through about infidelity. Um, but then there's a bunch of random stuff like this one. What's the toughest
00:42:06
investigation you've led at Supenti? >> Oh. The toughest investigation would have
00:42:13
been a fraud ring. Um, so it was again insurance. Um, but a whole lot of claims came in and it was
00:42:27
putting together to go, hold on, this looks like this one or this looks like this one. And all of a sudden, we had a
00:42:34
wall in our office. Now, this is very much like the movies where you have it over the wall and you've got profiles of
00:42:40
people and it links to this one and it links to this one and everything else. So,
00:42:44
that was a massive investigation and that then got handed over to the police because that that was there were so many
00:42:50
different criminal elements to it, identity theft, um monetary theft, laundering. There was just so many
00:42:58
different elements. That was that was a really cool case to work on because yeah, there were just all those types of
00:43:06
elements. That would probably be the most difficult. Would it be difficult? Yeah, cuz you had to really analyze
00:43:12
things. Bank accounts, does this match this? Does that phone match that? Emails, all sorts of things. Yeah.
00:43:20
>> As a leader, how do you prepare your team for cases that are emotionally
00:43:23
draining like family disputes or missing loved ones? We talk about it. >> We talk about it. If they if it's going
00:43:33
to impact them, I will do it. I will step in and take the difficult ones. I'll do that myself.
00:43:43
I'll always protect my team. >> Are there any cases that stay with you
00:43:47
long after they've ended? >> They probably do, but I probably don't
00:43:52
think about them. like um yeah, it wasn't until I sat with actually my website guy and he went I need some case
00:44:00
studies and I was like case studies and it wasn't until I sat down and I went oh
00:44:03
my god I've done heaps like I've done heaps like this is and they're all so
00:44:09
different and I think it's not till you reflect back that you realize the depth
00:44:14
you can go into on them but have some stayed with me >> um probably in the back of my mind yeah
00:44:23
they do I've worked on some high-profile ones, but I do the background work. So,
00:44:28
I'm not out the front saying, "Hey, this is me. I did this work." Because there's
00:44:34
the elements of protecting those that are involved. And there's also the elements of the work that I done.
00:44:39
>> Yeah. >> How do you handle situations where the truth you uncover is not necessarily
00:44:43
what your client wants to hear? >> Oh, >> it's almost like you go from being a PI
00:44:49
to being like a a counselor. >> Yeah. Yeah. And you've got to have that
00:44:53
empathy role. You've got to be quite empathetic. >> Um, >> also you can be quite pragmatic and well
00:45:00
there's the evidence. That's what it is. Here you go. >> But um, the empathy more comes with when
00:45:07
I'm talking to individuals, particularly if it's fraud related and they know that
00:45:14
they've done wrong. And then I'm like, "Well, you can either own it here with
00:45:18
me now or you own it later when you get yourself more in trouble." >> And that's when they'll open up and
00:45:25
they'll be like, "Yeah, I'm sorry. This is what I've done." And it's like,
00:45:27
"Cool. Thanks. You've owned it now. Do it while you're young. Don't do it while
00:45:31
you're older." Yeah. But >> you learn from this. >> Exactly. And that's what I've said to
00:45:38
lots of people. >> You've made a mistake. Own it. >> Move on. Just don't do it again.
00:45:44
Um, what has working as a PI taught you about human nature? Oh, >> I've learned.
00:45:50
>> Have you had trust issues? >> Probably. >> Probably. >> Do you start to think like everyone's a
00:45:55
piece of [ __ ] >> Yeah. Or I start to kind of go, "Oh, you're such a liar." Like, yeah. Um,
00:46:04
I don't like to think I do, but I maybe I do look at or I look at things like
00:46:09
people believe things >> everything they hear the media. >> I love the media, but I don't love the
00:46:16
media because people believe it and I'm like, hold on, there's got to be another
00:46:20
side to this. What's happened here? And I start to look at both sides of things.
00:46:24
So, I guess what's it taught me about human nature? any everybody has two sides to them.
00:46:33
>> Yeah. >> Yeah. Um do you think do you think you see the world differently now than before you
00:46:38
got into this career? >> Absolutely. >> Yeah. >> Yeah. How could you not?
00:46:42
>> Yeah. Absolutely. Like going from teaching I had my beautiful kids. They
00:46:46
were like great. Everything was roses and unicorns and >> Well, because you were a primary school
00:46:52
age teacher, right? Yeah. Yeah. primary school age kids can be um you know pieces of [ __ ] but it's it's still kind
00:46:58
of cute in a way. >> Yeah. So yeah >> sly sort of devious. >> Yeah. But do you know what it did teach
00:47:04
me primary school teaching was it taught me if you can get information out of a kid you can get information out of
00:47:10
anybody >> really. >> You try and get question a kid and they'll go yeah I don't know whatever.
00:47:17
Yeah it's good. Well what's good? Tell me more. So, you learn really good
00:47:22
questioning skills from teaching. Yeah, that's what teaching taught me >> actually. Yeah, that's a good point. If
00:47:29
you ask just how was your day, you're just going to get a one word answer, aren't you? Yeah.
00:47:33
>> For anyone listening that's curious about this career path, what advice
00:47:36
would you give them? >> It's not what it seems on the movies. Um, it's great if you like to be
00:47:47
analytical and question things and love jigsaw puzzles. Like sometimes I'll explain it like it's a spiderweb. Um,
00:47:55
and you're solving different problems. Um, if you're a police officer or
00:48:00
something like that and you think, "Oh, yeah, it's something I'd like to get
00:48:03
into." Absolutely go for it. There's nothing to stop you. It's hard to get
00:48:09
into because it is the stigma that goes with it is probably that it is an old boys club, but there's lots of females
00:48:17
that do it. >> Yeah. >> Yeah. I think in a lot of ways uh Yeah. I think females could be a lot a lot
00:48:24
better at it than what guys. Maybe you're going into these um potentially volatile situations. It's probably a lot
00:48:30
less confrontational. >> Yeah. >> In a way, >> I had a conversation intimidating. I had
00:48:34
a conversation with a male investigator about that because um I wrote something and I said females look at things
00:48:41
differently. We have a very different investigative mind. We're not so black
00:48:47
and white sometimes or we'll bring a different element like empathy more so than a male. And women, I'm going to be
00:48:55
very general and go generally make a great investigator, but it's really hard to crack sometimes.
00:49:04
Y >> um Oh, you may not have an answer for this from Instagram. What's the wildest
00:49:09
takeout you've ever done? Like movie level drama? >> Oh, wildest steak out I've ever done.
00:49:17
H >> Have you ever done one where you're out there for days? No, the longest I've done is probably
00:49:26
three days, four days. >> Three days. >> Yeah. >> Like not not round the clock though.
00:49:31
>> No. So we would take shifts kind of thing like that's >> So someone would be there. Yeah. You
00:49:36
were monitoring someone or they Wow. >> Yeah. Yeah. >> What was the case?
00:49:41
>> Um a child custody, >> right? >> Yeah. Yeah. So there was a lot of
00:49:46
tailing in that. Um, yeah, the guy Paul that I have working for me, he's got
00:49:54
amazing stories, but he did a lot of his investigations in Australia. He's got
00:49:58
stories about where he's been traveling across the outback of Australia. He's
00:50:01
had to wee in a bottle, things like that. Like, he's got some But he's been
00:50:05
an investigator for sheesh, I'm going to be rude here and say probably 50 years.
00:50:11
Yeah. He's got some amazing stories. >> Yeah. >> Well, that was going to be my next
00:50:16
question. Have you ever weighed in a bottle? >> Not me personally. No, not me
00:50:21
personally. In my military days, I probably did some weeing in unusual places as you do, but um no, I haven't
00:50:28
weighed in a bottle. It's quite difficult for a girl. >> Where where do you see the private
00:50:32
investigation industry heading in the next decade? Especially with things like AI.
00:50:38
>> The there's investigations everywhere. >> There's huge room for more
00:50:43
investigations. And I think that's what the public need to know is uh or work or businesses like use an
00:50:51
investigator if you think something's going on in work. Um workplace investigations
00:50:58
um locating loved ones, lost ones, lawyers, things like that. Um there's so much room for growth for investigations.
00:51:08
What kind of legacy would you like to leave both for your clients and for the next generation of investigators in NZ?
00:51:15
>> Oh, what kind of legacy? Resilience. >> Resilience is probably and you can reinvent yourself. That's
00:51:29
probably my legacy. going from what I've done and showing that. Yeah. And a great legacy for the kids
00:51:41
>> to go, hey, here's a cool company. If you want to own it, if you want to work
00:51:44
in it, then Yeah. >> Yeah. How long are you going to do this for in terms of you? Yeah. Are you done
00:51:50
with career pivots? >> Oh, yes. >> You're a medic in the Air Force, primary
00:51:56
school teacher, and PI. >> Yeah. I don't know. I No, I've found what I love. I've found my niche. And
00:52:06
if as long as, God willing, nothing happens. Um, no, I'll stay doing this >> for I don't know, until I retire. But
00:52:14
when do you retire? Like, yeah. How old are you when you retire? I don't know.
00:52:19
>> Well, if you enjoy what you're doing, which you do, then I mean it doesn't
00:52:23
feel like it's something that you want to >> no >> quit doing. Eh, you just want to keep at
00:52:26
it. >> Yeah. This has been super informative. >> That's really good. Please.
00:52:30
>> So, um, any anyone that's listening for this, like who who should reach out to
00:52:34
you or under what circumstances should someone reach out to you >> for business wise or if they want to
00:52:41
know about being a PI, like I'm open either way. So, if it's bit for business
00:52:45
and you um need a workplace investigation done or um lawyers, if you need defense um investigations done, if
00:52:56
you own a funeral home, if you need to locate a whole lot of lost ones, um because families haven't come to collect
00:53:03
things, um estates, all sorts of reasons. Infidelity, yes, I'll take it. if you
00:53:12
>> if you >> so reluctant about it, >> but also um I've done a few recently
00:53:16
where I've helped people with tenencies. So first time landlord problem tenant
00:53:22
don't know what to do. They've come through and said, "Cal, what do I do?"
00:53:25
And I've said, "Look, I can help you package it up. Here's for the dispute
00:53:29
tribunal. I'll go and talk to the tenant. This is the law. This is what you need to do." People kind of take a
00:53:34
step back when they go, "Ah, shit." And investigate it. I'm not scary. It's just
00:53:39
about having that conversation to go, "Well, hold on. This is where we're at."
00:53:43
Finance companies if they need anything, but also, yeah, I'm happy to chat. I've
00:53:48
got a couple of people that have reached out to me and said, "Can you just tell
00:53:51
me a little bit more about what you do cuz I find it fascinating." Yeah. >> Yeah. Well, hopefully this podcast sort
00:53:57
of serves as part of that, like giving people an insight into the job and >> Yeah.
00:54:02
>> and what it's like. >> Yeah. It's Yeah. Fascinating. Who Who
00:54:05
are your main regular clients? Do you have insurance companies and things that >> Yeah, there are insurance companies that
00:54:11
there's a lot of fraud in New Zealand. >> Oh, people that people that get burgled
00:54:16
and they say stuff got went missing that they didn't even own and that sort of
00:54:19
thing or >> Yeah. Yeah. Or my vehicle was crashed into and it wasn't. Um or my vehicle was
00:54:25
stolen and it wasn't. Um yeah, there's a lot of that. Um they it was something in
00:54:32
the UK called Crash for Cash, so they're staged accidents. Um, and you get cash
00:54:38
because it's from the insurance company because if you think about it, insurance
00:54:41
companies don't like you don't pay tax. It's money in your pocket. >> Um, that and lawyers. Lawyers are the
00:54:50
big ones. Um, and then finance companies to locate people. Um, so some of my main
00:54:56
clients, um, I'm working on a couple of proposals at the moment for other ones and
00:55:01
workplace investigations. Yeah. Out of the three careers you've had, is this
00:55:06
the most fun? Is this the one you enjoy the most? >> That's a hard one to answer.
00:55:13
>> Let's rank them first, second, and third. >> Most fun. >> They all have different elements. Like I
00:55:24
loved my time in the Air Force. Absolutely loved it. That was my career. I made lifetime friends. Loved my time
00:55:31
teaching. Um, and I love being a PI, but ranking them. You couldn't pay me to go back to being
00:55:40
a teacher, so that's probably down the bottom now. And you probably couldn't pay me to go
00:55:47
back to being a medic. So, no. Yeah. So, this one here, owning your own business
00:55:51
is totally different as well. It's And opens you up to a whole different world.
00:55:58
Like, there's things that I've had to learn and grow and Yeah. I think I think it's super inspiring
00:56:04
what you've done. Are there transferable skills like from from Air Force medic to
00:56:09
primary school teacher, the primary school teacher to private eye or they just all completely
00:56:14
>> Oh, no. Apart. >> No, there's transferable skills. So, being a in the Air Force, you learned
00:56:20
what it was like to be very disciplined. You learned what it was like to work a in a very maledominated area. Um
00:56:29
and being disciplined is huge into a PI. Um traveling things like that. Being an un
00:56:40
uncomfortable situations would be transferable from the military to PI. Um like as a medic you work with the Navy,
00:56:50
you work with the Army and Air Force. So you try service. And then teaching report writing, it's very transferable
00:56:59
>> and and sometimes dealing with unreasonable humans. >> Yeah. Yeah. And remaining calm and like
00:57:06
going okay and asking questions. Lots of different questions. Questioning people.
00:57:11
Yeah. >> Yeah. Hey, well this has been a lot of fun. >> I'm pleased.
00:57:15
>> Yeah. Thank you so much for coming on the podcast today. Kalia McFarland from
00:57:19
Sir Penty Investigations. >> No, great to be here. Thank you for having me. I appreciate it. You You're
00:57:24
um Yeah. You're not following me at the moment for anything, are you? >> No. No. You're not under investigation
00:57:29
or anything. You're fine. You're very safe. >> Yeah. Lovely to meet you. Thank you for
00:57:33
coming on the podcast. >> No. Great to be here. Thank you.