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EXCLUSIVE: Steve Hansen Lifts the Lid on Richie McCaw, Aaron Smith & World Cup Heartbreak

July 13, 2025 / 02:11:54

This episode features Sir Steve Hansen, former head coach of the All Blacks, discussing his coaching philosophy, personal experiences, and reflections on rugby. Key topics include the emotional impact of losses, the importance of teamwork, and the growth of players like Richie McCaw and Aaron Smith.

Hansen shares insights on the pain of losing, particularly referencing the 2007 and 2019 World Cups. He emphasizes that the All Blacks' success stems from their collective desire to improve and the sacrifices made by their families.

He discusses his relationship with the media, the challenges of coaching, and the importance of vulnerability in leadership. Hansen also reflects on his family life, including the support from his wife Tash and the influence of his parents.

Throughout the conversation, Hansen highlights the significance of personal growth, the lessons learned from adversity, and the value of being a good human being beyond rugby.

The episode concludes with Hansen expressing gratitude for his journey and the people who have supported him along the way.

TLDR

Sir Steve Hansen discusses coaching, personal growth, and the emotional impact of rugby losses.

Episode

2:11:54
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The All Blacks are good because they hurt when they lose. You staff are no different. I think the fans don't really
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understand how much it does hurt people. I remember 207 like that was horrific. >> How often do you think about 2019?
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>> Pretty regular >> really. >> Yeah. He was probably not the most
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talented rugby player. Definitely the most best work ethic. Mentally the toughest. In the end, he was the
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greatest rugby player of all time. I think he always knew I I wanted to talk to him if I said, "Oh, let's go and have
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a cup of tea." So, we went and had a cup of tea and I said, "You know, I reckon
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there's only one thing that's going to stop us winning the World Cup." And he
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said, "What's that?" And I said, "Yeah." >> One of the players um in your team in
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Japan is um Aaron Smith. >> Like to say huge sorry to my partner, Tegan. >> Why didn't you throw him to the Wolves
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at the time? >> Oh, good. You're here. Come on. This is the center of performance. Whenever
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there's a top performance in New Zealand, it all comes from here. That's
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Lisa Carrington. She's been doing that for days. That's the boys who got the
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hole in one in it again. >> Hey Finn, how's the performance going? >> Top tier.
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>> Nice. This is our generate room. In here, you'll find our top performers
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helping Kiwis maximize their Kiwi Saver investments. Get in here Finn. Maximize.
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Generate. Putting performance first. Sir Steve Hansen, welcome to my podcast. >> Yeah, thanks very much for having us and
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just call me Steve and we good things. >> Oh, really? >> Yeah. >> Does the knighthood thing not sit
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comfortably with you or >> Oh, it's okay. But, you know, I've always been my parents called me Steve
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and that's who I am. So, uh, I think the SU thing is a reflection really of a
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whole group of people who worked really hard for a long time and got some great rugby results. So, um, yeah, it's not
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it's not just mine. >> Just before you go any further, I'll just check the mic level. Andy, is it
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okay with um Steve sitting back like that or >> Sorry, I'm going to Yeah, it's
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>> I need this much closer to your mouth if you can, Steve. >> Big old mob.
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It's very phallic. >> Um, so I thank you so much for for coming on my podcast. I really
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appreciate it. I reached out to uh one of your sons on Instagram. >> Yeah. Ollie.
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>> Yeah. Flicked him a random DM and um Yeah. How did that conversation go? Did
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he he messaged you and asked you if you were keen or >> uh he said some guy's reached out and
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wants to do a podcast with you and here's his number or something. So here we are.
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>> Yeah. So, I I I emailed you and um your reply could not have been more courteous. Like, you replied um
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apologizing for the um delay. Um and and then here we are. And I wasn't sure what
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to expect because there's this sort of um feels like there's almost like two Steve
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Hansen. Like there's um the Steve Hansen that perhaps the media think of and that
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some people seen which is quite an intimidating scary guy. And then there's the Steve Hansen which if you speak to
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players that you've coached speak about which uh sounds like it's the most
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lovely gentle giant imaginable. >> Well, I guess that's for other people to
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judge and I just try to be me and uh the media and I we had our moments and especially early on. um I didn't
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probably handle them that well and wasn't until I you know got the opportunity to be the
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head coach that I realized that I had to do things a bit differently and spent some great time with Ian Fraser was a
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wonderful man and a good strategist and he straightened me up a we bit on how we
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should approach it. So just became easier to just to be myself. So, >> m >> but you know it is uh it is a a job that
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requires um to be open and honest, but it also I think it's a job that you've sometimes
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got to protect your player. So, it's a fine balance. >> I'm looking forward to deconstructing
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all that. Um yeah, the idea of this podcast is to try and get a a a portrait of the man Steve Hansen. Um not just the
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job that you've you've done. Um even though that that job you did it's like
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so fascinating and it's such a big and important role especially in New Zealand
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and you you finished at the age of 60 and you'd been in that role for like what was quarter of your life.
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>> Yeah. Well a lot of time but you know it's a privilege to be able to coach the
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All Blacks or be part of the All Black team and the hardest people or it's hardest on the other people in your
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life. you know, they make all the sacrifices because they're missing out on dad time or husband time or friend
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time. So, for me, that's the reason why I gave up in the end because, you know,
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it was time to give back to those people. >> So, in anticipation of doing this, I got
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hold of a copy of the book um the legacy by Gregor Paul. >> How how would you describe that? It's
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not like Is it a biog and would you say is it is it an authorized biography or an unauthorized biography?
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>> Uh well I didn't authorize it but Greger and and um can't remember the publishing
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company they wanted to do a book and they were at me and at me or the publishing company was at me and at me
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and I said no I don't want to write one and then they commissioned Greger to
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write one. Um, and then it came down to him asking me, "Well, if I do write it,
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would you be prepared to talk to me?" And so, well, may as well, if you've got
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questions, I'll talk to you, but it's not my book. It's your book. And, uh, I
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haven't received any money from it, so it's definitely not my book. But, you
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know, it is what it is. And, um, always felt that, you know, if you wanted to know my story, then just go on Google.
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It's all there. So, I'm not into bookw writing. I think, you know, a lot of to sell books, people
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have to do things that they normally wouldn't do. So, >> so that so that have you read that book?
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>> Uh, not really. No. >> So, would you would you describe it as a great work of fiction?
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>> Uh, well, Greg is a good writer. I think he's the best rugby writer out there.
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So, you know, it was an honor to have him to write it. And I I guess it's uh a
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reflection on, you know, the group's work that we did during that period of time to have them want to record uh what
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happened, but um now I haven't read it. Parts of it I've seen obviously, but I haven't read it.
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No. >> So, the book's called The Legacy. Is legacy something you you you think
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about? >> Not personally, but for the All Blacks, I do. I think the there is a legacy with
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the Olex. There's a an understanding that you have a responsibility to when you enter into that framework
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that you you will have a story told about your time there and but the greatest story is the All Blacks
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themselves. So, it's team first, individual second, but how do you want that story to read or be told when you
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finish? And and and uh you know, New Zealand public's really demanding. They
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want a great story to be told. Um, but the unique thing about the All Blacks, I think, is the people within it, uh,
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during my time anyway, they all wanted it to be a great story and they all wanted to be better every day. They
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worked really hard at it. And um you we had some wonderful players who drove that and um you know people will make
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their own opinions whether we were able to be better than we were when we started but I think um
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it was a period of rugby where New Zealand could be proud. I think the team and the fans felt like they were united
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and together so >> and we had some good results. >> And you're immensely proud of that
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period. Yeah, I'm immensely proud of uh the hard work that went into doing it
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and um you know the people I worked with and and uh you know how hard they worked
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and and the achievements they made, the players, the growth in the players, not just as rugby players but as men and and
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women because we had women in the group as well. So everybody grew together and it wasn't always perfect. uh it never is
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in life. You make mistakes and >> but if you own those mistakes and and um
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you can move on together. So very proud of it. >> There's um a photo from that book, The
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Legacy, which I've got um it's a young Steve Hansen. >> I'm just wondering like when you see
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that photo, how is the man sitting in front of me today the same? And how is he different to that guy?
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Uh well, probably similar but different. As we all get older, we get a little bit smarter or
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mature. Some would say I've taken a long time to mature, but um particularly my
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wife. But um look, I from a mental side of life, I think I'm a lot stronger than I was back then.
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Understood very little. You know, then I was in a hurry. I wanted to you know achieve things and do things and didn't
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understand um the importance of you know uh psychology and sport. Um however uh because of that time I became a
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better coach probably. >> Takes time doesn't it? >> Oh it does. Yeah. And uh you've been
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through it yourself. You know what it's like. It's life brings things to you
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that challenge you and you either deal with them really well or or you struggle with them and and then find ways to deal
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with them. Well, so >> it's not really uh the struggles that matter. It's it's how you end up dealing
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with them. >> Mhm. >> So, you've got many nicknames. Um, one of them is uh, Shag, which um, from what
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I can understand, it's like it's it's um, it's an exciting nickname, but it's
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quite a boring story. >> It's not that exciting either. Um, >> no, but the mind the when you hear the
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nickname Shag, you think, "Oh, maybe he's a roofer back in his younger days."
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>> Well, no, we don't want to go there. So, um, no, the story is really boring,
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actually. It was Andrew Mertens who's I coached both at club level and uh provincial and so forth. But he uh he
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was a young guy uh very smart with a quip and Steve Chu and I were both working with Canterbury at the time and
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two Steves didn't work so he just said call him Shag cuz he calls everybody else Shaq. So boring story. H other
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nicknames. I don't know if this is an authorized one or not, but this was in
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the book. Last word. Is that a nickname? Uh no, there was certainly something people will say. And
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uh you know, particularly when I was younger, I I'd want to win everything. And if it was an argument or a
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discussion, it would become an argument and I would want to win it. And so I'd
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want the last word. I always used to say, well, I can say the last word because I've got the,
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you know, I can find the last thing to say. But in the end, you sort of grow up and you work out, well, you're not
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wanting anything really. You're only getting the last word cuz everyone's
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sick of it or they've left and you're only there talking to yourself. So, but
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>> you do have a sharp sharp mind and a sharp tongue. H have you have you ever
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lost an argument? >> Oh, lose plenty of time. Yeah, certainly not the boss at home.
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>> Okay. And one one more nickname. Um Stanley. >> What's that? Like an old is an alter
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ego? Is it a nickname? What is it? >> Yeah. Yeah. That's as of recent times.
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And again, that's the competitive side of me. Um good friends of ours down in Monica. She
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uh Peanut and and um Duchy Vermuan uh and Peanut name Stanley. She said, "Oh, Stanley's coming
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out to play." Um and it stucks and you know, again, it's interesting because
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you learn sometimes you can be too competitive and and sometimes it's okay to let other people win. So, but yeah,
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Stanley is probably the the one that stuck around the most. >> What does Stanley look like? Is he a Is
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he a sore loser? Is he a um is he a confrontational winner? What is he? >> Uh he's not a confrontational winner and
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he's not a sore loser. He's just in the fight when the fight's on and then when
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it's over, it's over. But, you know, he'll do whatever he has to do to win, I
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guess. And yeah, so we have to keep him under control. Are you are you just ruthlessly competitive about everything?
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>> It would appear that way. Yeah. >> Yeah. >> I've read stories about like numerous
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other All Blacks over the years. Like you you hear about someone like say Zan Brookke and had have competitions about
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who could make a cup of tea the fastest. So you there'd be two bits of condensation running down a glass pane
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and had want to have bets on that. Is that Does that sound familiar? >> Uh yeah. Yeah, I try and avoid making a
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cup of tea if I could, but um there's a I play for a golf trophy with a friend of mine um and it came about
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because we were playing for five bucks. It was the money wasn't the problem, but
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we played into the dark because I wanted to win. Whoever won the last hole won and I kept I'd win or get back to all
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square. And I just wouldn't give up until he said, "Oh, for Christ sake, you
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just win the hole so we can go." And so he framed it. He framed it. And uh so yeah, it's I just want to win.
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Yeah. And I I I I'm not a a person who enters into something to lose. Um, and
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it's been, you know, with me since childhood really, I guess. And, uh, at times it
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gets in the way. Um, early on, we're a blended family. And early on, uh, I guess playing cards with the kids,
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like all of a sudden no one wants to play cards with Steve, so Stanley obviously was out and about then. So,
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you know, it's just learning to relax and enjoy it rather than be so competitive.
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>> Are you still like that now as a man in your 60s or is it dimmed a bit?
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>> Uh, it's probably under control a bit. I don't know if it's dimmed, but it's
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control. >> It's still a work on. >> Yeah, it is. >> That's because I used to be like that,
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like ruthlessly competitive. And then with things that I had no no reasonable right to be competitive about. Like I
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play golf and I'd throw my clubs and I'd throw tantrums and it's like I'm not
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Ryan Fox. I'm not Tiger Woods. I've got no right to think that was going to be a
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good shot. >> I'm not a I'm not a club thrower or anything like that. Like I don't sulk
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about it. I just I'm in the fight, you know, and there's no reason for me to be like that
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other than it's about well I I want to say I won and >> I don't know why I'm like that but but I
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I understand I am and I understand that at certain times it's got to be controlled but it was okay uh
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you know when it really mattered and we needed to win it was a it was a great attribute but at other times
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Um, you know, I had to learn that it wasn't about the result, it was about the process early on in my coaching
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career. And, you know, was a wonderful thing to learn because once you learn that the process is more important than
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the outcome, you then get to focus on the right stuff rather than the outcome. >> I heard a quote from you, I think this
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was on another podcast, um, that with most humans, their greatest strength is also their greatest weakness.
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>> Yeah. >> Is that is that what it would be for you? Oh, 100%. You know, um I I can
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remember a couple of times even with the the All Blacks when or when coaching once was with
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Canterbury and once with the All Blacks and we'd been successful um with Canterbury and I came back and coached
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poorly because it was all about the results and ended up having to apologize to the group the next year because I was
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the person who was making it too hard for them to be able to to do their job. and I come out come focus and the same
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thing happened one season in the all black so one part of the all black season um and once it becomes about
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yourself or becomes about the result you just don't lose control of of what you
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really need to be doing so >> again had to apologize and >> give yourself an up and get on with it
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again you know >> I love those oneliners they where they come from they from your your dad days
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There's so many. There's um the one about um you reporters saying that they
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never make statues of critics or reporters. >> Um >> that was a that was uh Jim Kay's I think
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he >> Oh, no. I've got the Jim K one. You're like Jim, you you've been on TV for 3
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minutes and you think your [ __ ] don't stick. >> Yeah. Well, that was that came from the
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statue on during a period of time when I was assistant coach and uh we um we were struggling to win line out
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ball and I was in charge of line outs. But people didn't understand. They just
00:18:02
look at the result and they don't understand that if you've only got two
00:18:04
locks, it's pretty easy to shut down your line out if you only got two jumpers. And at that stage, we had two
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jumpers. cuz we had Jerry Collins uh who wasn't a line out forward, didn't
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want to be a line out forward. Um and we had Richie just learning to jump and Rodney just so just learn to jump. So
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and South Africa had uh Bakies and and Victor who were very very good line out fors anyway. They shut they were
00:18:28
shutting us down all over the place to the point where I think Bies have won Tess and and Hamilton. They won the
00:18:35
first three lineups. We won the the fourth one and and um Peter Davilius intercepted a pass between Mar and
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Conrad and scored under the bar and and Buckyy's run back and went past Victor.
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He said, "Oh, I think we should let them win some more lineups." So anyway, uh we were getting heavily
00:18:56
criticized and with all of us, the players were and and as was I and I didn't I don't mind criticism of myself
00:19:04
because you know I can deal with that but I don't like them particularly when
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they don't know the full story and they don't want to hear the full story.
00:19:13
However, um went to this press conference and something about critics came up from Jim
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Kay's and Andrew Chev was there too. Both of whom I now get on really well with and I said, "Well, Jack Gibson, the
00:19:27
old league coach said, you know, they don't build statues for critics." And
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then Jim Case couldn't help himself. He he goes, "Do you think they'll build one
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for you?" And I said, "No, I don't. I don't think they'll build one for you
00:19:39
either, Jim." And walked off. And Z said something as well which I didn't forget
00:19:45
for a while. And and uh >> what did he say? >> Oh, he said something. Can you He asked
00:19:50
me if we were bringing people in to help. And we'd had a lot of people in. What we needed to do was just get better
00:19:56
at what we were trying to do and it takes time. >> And he said, "Could I look myself in the
00:20:02
mirror?" And of course he had a bed. And I said, "You have a shave every day."
00:20:05
Said, "You know what about yourself?" And so it was like a boxing match
00:20:10
really. And of course the pens mightier than the sword. So I came a distant second. But I
00:20:19
uh carried it for a while and I think I let loose at Jimmy and Mar at one training run. He it just went
00:20:29
left when it should have probably gone nowhere but and he cpped it. So, and then after that, that's when I went and
00:20:36
saw Fraser >> and we had a cup of coffee with uh well, I had a co coffee with Jimmy and we had
00:20:44
a talked our way through it and anyway, we >> got where we got to in the end.
00:20:49
>> Yeah, I was going to I was going to um get to that later in the piece, but
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since we're there, we may as well get on to it now. So, um you're seeing Ian
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Fraser um who's a respected journalist and former CEO of TVNZ. Did that um like
00:21:02
was someone higher up than you in the NZ? Are you were they like Steve you need to work on your relationship with
00:21:07
the media or is it something that you thought was necessary? >> Uh I knew that
00:21:13
the media and I weren't getting on well. Um I was fighting them and you know they
00:21:21
they were having cracks and then I' I'd come back out rather than being informative with them and and um
00:21:28
trusting them. I I wasn't. And so it was, you know, it was tip for tat really. And as I said before, like they
00:21:36
get the last say cuz they get it's in print and everybody believes it whether
00:21:41
it's true or not. Um so I knew I had to go and do something especially if I was
00:21:45
going to become the head coach. And um it was around that time I thought well who will I go and see? And
00:21:53
I always admired Ian. He was from Otago as same as myself. my mogill boy. So, we
00:22:01
hit it off really well. Um, and we spent a lot of time together and and uh our relationship became really close
00:22:11
and I trust him a lot and you know we would talk our way through things and but you know his big message was just be
00:22:20
yourself and and be as honest as you can be and then if you can't be honest then tell them
00:22:26
you can't be honest about that and it's not something we need we can talk about.
00:22:30
But was it was it about softening the edges or >> Well, that happened um more
00:22:39
as a result of the change of the mindset really. No, and again, I'd met Ian probably need to explain that a little
00:22:48
bit. I met Ian through a coaching accelerator course I was on that was run by New Zealand High Performance
00:22:54
and had done a a um a session with the whole group. Um and uh you know I thought well here's a guy that's talking
00:23:04
a bit of sense here. So that's where we tapped into it. But I think the mindset
00:23:09
was the biggest thing that you know they're not the enemy. They're actually
00:23:13
a group of people who are there to pass on the messages that you want them to pass on to the public. And
00:23:24
so once I started thinking about what's the messages I want for the public to
00:23:28
hear regardless of the question they asked, I just used to answer the question that I wanted to answer.
00:23:33
>> And sometimes I would ask questions I didn't want to answer. So, I just go
00:23:37
back to, okay, well, here's the two or three things that I really want to get
00:23:42
people to understand about this team or this player or or this decision. So, I just go there and and invariably
00:23:51
they would leave the question they'd ask because I'd given them something that
00:23:55
was better for them to write about anyway. >> Was it was that a hard change? see seems
00:24:01
like quite a significant sort of almost personality change in a way. >> Uh I think it might have been harder if
00:24:09
I'd still been the assistant coach, but because I took over as head coach, you
00:24:14
sort of it's quite easy to mold your own media plan. So >> um and it's easier to lead that than to
00:24:22
follow it. M >> you know um there's times when there would be things I would maybe want
00:24:29
to say but I couldn't say because we're allowed to say whereas when you're the
00:24:36
at the top of the tree you can say what you want to say >> within reason. >> Speaking of press conferences there it's
00:24:43
it's unrelated to the media in a way but um it's just like a sort of viral moment
00:24:47
that I saw on TikTok. Um and I wanted to know if this was um a slip or deliberate. So it's uh I think it's you
00:24:54
Richie Mccor maybe Ian Fost on the other side of you and there's you struggle
00:24:58
with the airpiece >> I don't know what it was and Richie's trying to um fiddle with your um your
00:25:04
dial to get the volume up and you you you you drop an Fbomb in a press conference. Was that um for comedic
00:25:11
purposes or was that a slip or >> Oh, no. I think it was just reality and and uh it's quite a descriptive word.
00:25:19
So, I probably used it when I shouldn't have, but luckily enough, we had enough uh
00:25:26
goodwill in the media at that point to be able to cope with it. >> Uh it it's it's a really good moment.
00:25:30
Like, it's just so you just don't see an All Black uh head coach dropping an
00:25:34
Fbomb at a press conference. So, um, you know, there was something really endearing about it.
00:25:39
>> Well, we just tried to be as natural as we could. >> And, you know, like the whole aim of
00:25:46
what Ian and I wanted to do from a media point of view was to just be a normal New Zealander.
00:25:53
And, uh, you know, that's I guess I I it's probably why I prefer Steve rather than
00:26:00
Sir Steve. You know, just we're just normal people. I just happen to be okay
00:26:05
at coaching a footy team and very lucky to be able to coach a very very good footy team with a lot of other good uh
00:26:13
staff. >> I I've had a few sers on on the podcast. Um you you corrected me, told me just
00:26:20
Steve will do. Um Sir Peter Beck said exactly the same thing. Just call me Pete. Um I think Sir Peter Leech is the
00:26:26
only one that insisted on on being called sir. Uh that it's quite an honor though, right? Like getting a
00:26:35
getting a nighthood for for doing what you love and doing it at such a high level.
00:26:40
>> It is. And when you get the letter, you know, I know I spent a lot of time um
00:26:50
actually making the decision. Am I going to accept this or not? >> Really?
00:26:55
>> Yeah. And it wasn't until my wife and Ian actually pointed out, well, it's not just about
00:27:06
accepting it for yourself. And once I got my head around that, it was easy to say yes because
00:27:16
yeah, okay, you're the head coach and but you're really only one part of the
00:27:23
wheel spoke. there's many spokes and there's many parts of it that make the
00:27:28
team become what it was. Um, and I just had the privilege of leading that group. Um, so on once I got
00:27:36
my head around, well, actually I'm I'm representing them by saying yes. Um, you know, it was easy, but up until
00:27:44
then I had, to be fair, I just struggle with it a week. >> Yeah. Do you do you have like a like a
00:27:50
man cave or an office at home with things in like your like your metal the knife metal or
00:27:56
>> Well, we got a a man cave with a bar and and uh and a few things in it and the office is just
00:28:04
off that and my wife actually did the office and there's a few rugby things in
00:28:09
that. Yeah, there's a bit of memorabilia there but >> like what? >> Uh there's a bit of horse racing stuff.
00:28:15
Uh we're lucky enough to own a very good raceh horse called Nature Strip. Uh
00:28:18
there's some photos of of moments. Um now the two World Cups photos are up there. Uh there's a rugby jersey that
00:28:27
the team gave gave me when I left. >> Yeah, >> that's about it, I think.
00:28:33
>> Yeah. >> Lots of photos of the kids. >> How do you feel when you see that stuff
00:28:36
now? Like I feel like you're a man that's um got like got a growth mindset.
00:28:39
So even though you're in your mid60s now, you're still like looking forward
00:28:42
to what's next. Um you do you do you allow yourself reflective moments and >> uh yeah I think it's important to
00:28:49
reflect every now and again. Um you know and like you can reflect easy on the stuff that got away like I think
00:28:58
2019 got away from us. One bad week cost us the an opportunity to be in the final
00:29:05
and everyone said we played poorly in 290 but we didn't. We beat three sides
00:29:10
that were number one in the world going into the World Cup or as a at the end of
00:29:14
the World Cup. Ireland, Wales, and South Africa who who won it. But we didn't
00:29:21
have a great England week and and and we didn't have a great performance because
00:29:25
of it. And and I I reflect a lot on that week. What could I have done different?
00:29:31
Could have made some different selections. Um ratty ratty ra. And then I've got to
00:29:36
bring myself back to, okay, well, you got one week wrong, but maybe you got a few other ones right. So,
00:29:44
you know, but that's the competitive side again, too, cuz you want to win everything. And the All Blacks are good
00:29:50
because they want to be they hurt when they lose >> and you know, the staff are no
00:29:56
different. some some other um guests on the podcast, Shane Cameron for example, he
00:30:03
he told me he thought about the loss to David Tu every day for like seven years.
00:30:07
>> Yeah. >> Uh Dion Nash, he said sometimes in the shower, even now he'll think about you
00:30:12
things that happened like 20 years ago on the cricket pitch. Um how often do you think about 2019?
00:30:19
>> Pretty regular >> really. >> Yeah. as in oh probably once a month or you know if
00:30:26
you're talking about things or you know World Cup comes around you think about it a bit more often but you
00:30:35
know I'm at peace with it as I said just a minute ago I think if you can acknowledge to yourself oh
00:30:42
okay we could have done that week better and here's the things I would have done
00:30:45
better and and um then you can acknowledge yourself. Oh, actually, but that was one week out of I
00:30:54
don't know how many years I was there for, so can't remember, but it was a lot
00:30:58
of weeks and we must have got a lot of weeks right cuz we >> we only dropped 10 games in that whole
00:31:04
period. So, okay. Well, is it the end of the world? No. But would you have liked to have won
00:31:11
it? Yes. But did we do okay? Yeah, we did. So, and then I move on and don't think about
00:31:18
it for a while. I I think think members of the public and people listening to this will
00:31:23
probably be um yeah pleased to to hear that it still hurts you to a degree. You know what I mean?
00:31:28
>> Yeah. Look, I think it's a misconception around uh I think the fans don't really
00:31:37
understand how much it does hurt people. And I remember 207 like that was horrific to get knocked out in the
00:31:45
quarterfinals when we were the best team in the world at at that point. and we just
00:31:52
didn't go to that World Cup understanding what it takes to win one, but losing it created,
00:32:00
you know, a a uh a learning opportunity which allowed us to win two after that. So,
00:32:07
>> but you you know, people would say to me, "Oh, you realize, you know, I went
00:32:12
over to watch that and you guys went there." And I'd think I just quietly shake my
00:32:17
head and think to myself, well, yeah, I'm pretty bloody keen to be there ourselves, mate. So,
00:32:23
>> yeah. Sorry for ruining your holiday. >> Yeah. Yeah. Yeah. You still got a
00:32:26
holiday, but we got one we didn't want. >> Um, you you mentioned um the horse
00:32:32
racing thing before in your horse uh nature strip. So, I think now's probably
00:32:35
a good time to go back to the early years. So, um yeah, young Steve Hansen from Mosgill. Um you wanted to be a
00:32:41
jockey. >> I did. I uh my father was a um owner trainer. We had a dairy farm. Um he had
00:32:52
many jobs but then he became a farmer and dairy farmer there for a while. And um we trained horses and I was small
00:33:00
enough in those days to ride them. And I still uh think sometimes in a different life I might have ended
00:33:09
up being a horse trainer. Uh cuz I just I love the animal. I love the the the racing scene and the people in it and um
00:33:18
but yeah, jockey would have been good. >> Just sort of outgrew that, Dom, I not
00:33:23
sure what happened, but >> not you. Could you be um like a sulky? >> No. Do you still need to be little for
00:33:30
that? >> I could have done that, but that didn't I like riding them rather than sitting
00:33:35
behind them. >> Yeah. So, your dad your dad de um sounds like he was an amazing man. Uh I I heard
00:33:42
a quote from Mike Cron, the um scrum guru, saying that sometimes when he shuts his eyes, um he could swear like
00:33:48
you were de. Is that where the the oneliners came from? >> Oh, he's pretty good with oneliners. Our
00:33:55
whole his whole side of uh our family are comedians, I guess, but u sharp and with
00:34:05
the oneliners or we ditties and he had heaps of them. So, um, growing up with him, we spent a lot of time, uh,
00:34:14
together and, um, I guess it just rubbed off and >> Mhm. >> Chrono's not too bad with oneliners
00:34:21
himself. So, him and dad spent a lot of time together, too. Um, once we moved to
00:34:27
Christ Church and they did a lot of coaching together. >> So, yeah. Know, >> what was the relationship with with your
00:34:34
dad and Andrew Mertens? I read a story somewhere that like Mertz would just go around and visit him and have cups of
00:34:39
tea or a beer. >> Oh, everybody used to go around and see him. >> Is that right? Was he quite like quite
00:34:43
an identity? >> I don't know if he was an identity. He was just somebody that people were
00:34:48
endeared to. Um he he loved talking about footy. He he was a man who was before his time and his thinking about
00:34:57
the game. Um he challenged you as a rugby player or as a coach to think about things in a bigger sense than just in
00:35:09
the one moment or uh you know and like I we our dairy farm was seven and a half miles from Mosgill. So if we
00:35:22
played a home game, I got a 7 and 1/2 mile ride home in the car getting talked to about how I could have done this or
00:35:28
what could I have done or how could we have done something different or if it was a game in Dened and it was twice as
00:35:36
long. So I got twice as long in the car. So and at the time you don't appreciate how
00:35:42
much teaching he's giving you. You you're you're probably thinking, you
00:35:46
know, he's just you can't do anything right. So you become a little bit victimlike, but you
00:35:53
as you reflect on it later and as you get older and mature, you understand, well actually he's challenging me to
00:35:58
think here. And that's what he did all his coaching. And he didn't give you the
00:36:03
answer. You had to find the answer yourself. And it was probably something I took with me right through my own
00:36:09
coaching. Like I wanted players to be able to think for themselves as opposed to me telling them.
00:36:15
>> Actually, that's something a lot of people say about you. like they have a
00:36:17
conversation with you and you want them to figure out the answer rather than you
00:36:21
just like tell them how it is. >> Well, if they figure it out, then they own it.
00:36:25
>> No, you know, to me it was always a better way than like we're doing this and and not and
00:36:32
you not knowing why we're doing it or how we do it. >> Yeah. >> Yeah.
00:36:37
>> So, um your first job freezing work inspector. >> Meat inspector. Yeah. Um I had a job for
00:36:44
6 months before that which was at a place called Spotlight Poles in Hornby and it was horrific. It was the worst
00:36:50
job ever but it was until such time as I could was after finishing school and and
00:36:56
joining the meet inspector I had to wait um 6 months sorry to join. So I did that
00:37:02
and then went to the freezing works as meat inspector was great. um some wonderful wonderful characters in the
00:37:08
freezing works and it was a great learning uh curve cuz you just didn't judge people at all. You had to f treat
00:37:16
them as you found them and everyone has their own story and you don't know their
00:37:20
story until you take time to work them out. So there was some good men there. >> How did you not stay there? I'm I'm just
00:37:30
thinking um I had some friends that left school at the same time as me and there
00:37:33
was a freezing works just outside of Palmerston North Long Freezing Works and they uh if you were unskilled you could
00:37:38
go there and it was quite highly paid work. >> Yeah, it was great. >> A lot of a lot of my mates I say a lot
00:37:43
like three of them end up getting sort of stuck there >> um because the money was good and Yeah.
00:37:48
How did you have the drive to pull yourself out of that and do something else? >> Uh wasn't so much a drive to pull myself
00:37:53
out of it because I I loved it. I I thought you know this it was a university in its own right.
00:38:00
It was University of Life. So I I don't see myself having to pull myself out of
00:38:04
it. But >> what changed was I decided that >> um I went overseas to play footy and
00:38:12
when I came back uh I just went in a different direction. So, and then I wanted to I did some sales repping and
00:38:21
um worked for a a company called Smith Klein and Nordon, which was a drug company selling drugs to vets like
00:38:30
drenches and and um dog vaccines, cat vaccines. So, you and that in itself was another learning
00:38:39
curve because you had to I'm not a great cold caller. I warm up to people, but you had to
00:38:45
learn to actually find ways to to break down the barriers to be able to even get
00:38:50
in to speak to the vet, let alone before you got, you know, once you get in there. Otherwise, you couldn't sell
00:38:56
anything. So, that that was wonderful. And then again, I went back overseas and wanted to play footie overseas. I played
00:39:03
in France and then I came back and uh I thought, right, oh, well, I'd always
00:39:09
thought about the police force, but I didn't want to join when I was young. I
00:39:12
wanted to join when I was older and and had a few more life skills and so I ended up joining that and
00:39:20
um initially got rejected cuz I had uh um melanoma on my back and they didn't
00:39:26
want me. They thought I was going to die. So we uh convinced them that wasn't going
00:39:30
to be the case. So then got in and and uh I worked there for six years. Then I became a coach.
00:39:38
>> Best and worst days on the job as a police constable. Uh best days are uh you know when you're helping people.
00:39:48
Worst days are when you know you've got to go and talk to people who have lost
00:39:52
somebody in their life and it's not easy. So >> tough. >> Yeah. Uh what did you learn about human
00:39:59
behavior in that role that you were able to take into coaching? >> Yeah, that's a really good question. Um
00:40:08
obviously a number of things. one reinforced what I'd learned in the freezing works that everyone's got their
00:40:15
own story. So don't don't be too judgmental. Don't rock into something and and and
00:40:23
not know the facts before you make big decisions about who's right and who's
00:40:27
wrong. Um because I was a little older, I knew and understood that people make mistakes. So
00:40:35
again, don't be black and white. there's always a little bit of gray in life and and um
00:40:42
so be a little bit empathetic um and guiding rather than forceful. And the last one was, you know, if you go in at
00:40:52
a 10, then it's only going to stay at 10. So, you're better to go in at a one
00:40:56
and and let it escalate if it has to. But, um yeah, so calm. Just stay calm and we'll see where it goes.
00:41:05
Um, why didn't you stay there and go through the the ranks? >> Oh, well, professional rugby came about
00:41:12
and uh I got the opportunity to coach and for me that was more exciting than being
00:41:18
a policeman. >> Mhm. Yeah. Where where here is this sort of mid to late 90s?
00:41:22
>> Yeah, late 90. So I went in and so it's about 96 I left I think six years there. today.
00:41:34
>> Yeah, I think you sort of touched upon this um in the beginning of the chat. Um
00:41:38
or yeah, I've definitely heard about in another interview you've done. Um in
00:41:42
your second year as Canterbury coach, you described yourself as a prick. >> Yeah. Well, that was the period I was
00:41:47
talking about before where I become outcome focused and and really coached poorly because it cuz I was too
00:41:53
demanding and >> there wasn't a lot of uh care of the athlete or or the approach was was wrong
00:42:03
and it was a good learning curve and it read its head again later in life but only the once so and I managed to see it
00:42:10
a lot quicker so dealt with it. Who who was who was in the team then that we'
00:42:15
we'd know of uh when you called yourself a pro? Was Razer in the team then? >> Yeah. Yeah. Razer was there. Back at her
00:42:20
and Marshy merch very good sort. >> Yeah. How would they reflect on that? So
00:42:25
say if Razer Robertson was here and say Kieran Reed um you're both you know fantastic guys who had you at very very
00:42:33
different stages of your career. >> Like what would what would their respective views be about your coaching
00:42:38
style? >> Uh not too sure. Oh man, you probably have to ask him. Razer, I know.
00:42:45
Ra Razer was uh Razer, as we all know. He's a little different and >> Yeah. What was he like as a as he
00:42:56
>> as a player? He would be just 100 miles an hour and no control. We had another
00:43:03
player at the time called Angus Gardner who was a very very good player and they
00:43:08
both played seven and um so some games we would start uh Angus ahead of Razer because Razer's
00:43:17
energy was better coming off the bench and then other days it would be you know you start Razer because he he needed to
00:43:25
learn how to start a game and control himself >> and probably how I communicated that to
00:43:31
um didn't press his buttons, you know, and uh one day he finally told me. He
00:43:38
said, "Well, Steve, that's not helping me." And I said, "What? You know,
00:43:41
Christ, why don't you tell me?" He waited. And he he knew I was pissed off.
00:43:46
And he said, "Oh, I shouldn't have told you cuz you're pissed off." I'm not
00:43:49
pissed off you told me. I'm pissed off you've waited 6 months to tell me cuz
00:43:53
we've wasted 6 months of you learning. And so, you know, it was a good learning
00:43:59
curve that everybody's not the same and everybody needs a a different button
00:44:05
sometimes than than just this one. >> M >> and some need a cuddle, some need a a
00:44:11
kick up the bum and and some, you know, can cope with both >> and so forth. So,
00:44:18
uh what would Rita say? Rita would probably say, "Yeah, he's not too bad at
00:44:24
doing that, but you know, sometimes he doesn't get it right." And and I'd agree
00:44:29
with him. Like, you don't get it right all the time as a coach. >> You don't get it all the right all the
00:44:33
time as a parent. Um, but >> that's life, isn't it? >> Well, yeah. And it comes from a place of
00:44:38
love and care and and wanting uh the best for the athlete or your child. and and sometimes
00:44:48
it hurts. You know, they don't like it, but you're not there to be their best
00:44:52
friend. You're there to be their coach. And and their job is to allow themselves
00:44:58
to be coached. It's the ones that don't want to be coached that are hard to to
00:45:03
help. >> Mhm. Um Yeah. When was it that you realized like vulnerability and and leadership
00:45:10
and coaching was a strength and not necessarily a weakness? I'm not sure really. I think it's just something that
00:45:17
I learned through my own life experiences, both in the feas, both as a policeman. Rugby, you could, you know,
00:45:25
just seeing how people responded. Um, and I went through a rugby career that had lots of ups and downs in it
00:45:34
myself. I mean, uh, back in my playing career, you only had 21 uh people in the squad. uh they didn't carry extra people
00:45:44
and I was always the 22nd guy. So I was in and out of that Canterbury team a lot
00:45:49
and um under Alex and was a coach and he was a brilliant coach and a great tactician. Um
00:45:58
however, it wasn't until I probably became a coach myself that I worked out, well
00:46:06
it's not because you're not good enough, it's just cuz there's not enough room.
00:46:11
and and if they're going to carry an extra person, he has to be able to either do
00:46:16
that job or do the job you did. And for the team, it was better to have that job. And usually came down to a guy
00:46:24
called Wayne Burley and myself. And Bills could play first five or second five. So we needed a cover for Smithy.
00:46:31
So a lot of the time you don't learn that as a a player until later in your life, but you get
00:46:38
frustrated by it. So learning those things also helped me understand okay when I took up coaching I said to myself
00:46:47
right how do I want to treat these people how to and I always came back to I would want to treat them how I wanted
00:46:55
to be treated as a player and I could accept not being picked but just tell me the real reasons
00:47:02
and and um and just treat them like people don't treat them like they're
00:47:08
just a number and and back in the day, you know, I had a lot of coaches who who were from that generation. It wasn't
00:47:18
their fault. >> That's that they they were dictated and you just did as your adult.
00:47:24
>> Yeah. >> And you didn't question. You didn't challenge. You did certainly didn't want
00:47:28
to know why, but you did, but you didn't ask why. And as coaching has grown and
00:47:34
and the generations have changed, you know, we got generation, what are we up to now,
00:47:40
>> Zed? I think so. No, Millennials, I don't know what it's hard to keep up.
00:47:45
>> Yeah. And they're all different and they all need things differently. But
00:47:48
>> at the end of the day though, they still have the same desires as we all had.
00:47:54
Whether you're a boomer or whatever it was before the boomers or what you know
00:47:57
everyone has the same desire and that's to be successful >> and and you know how how you teach them
00:48:04
to do that or how you help them to do that might be subtly different and that's probably art of coaching but
00:48:11
along the way >> you find that if you're vulnerable you work out well okay they trust you more
00:48:19
>> and and doesn't hurt to tell other people your story cuz you want to know
00:48:24
theirs. So, it's got to be a two-way thing. >> Yeah. I I I've been doing this podcast
00:48:29
for 3 years now and I've sort of found that it's um I call it like a vulnerability exchange. So, there's some
00:48:35
people that I I can just sit back and open, you know, ask a question and they'll open up. Other people are a bit
00:48:39
more difficult. So, in those cases, I sort of give a bit more of myself away and
00:48:44
>> um it allows people to open up. >> Um I've heard so many so many wonderful
00:48:49
stories about you. The studio we're sitting in now, it's a good mate of mine, Andy Row. It's called Red N Studio
00:48:53
in Christ Church just next door. He does a podcast with Justin Marshall called um
00:48:57
Gbrands, Good Bad Rugby New Zealand. Um Justin Marshall told a story about you recently. Um I don't know if you
00:49:03
remember the story about him uh not being selected. I think it was for a Crusaders game against the Brumies and
00:49:09
he was sulking on the bus. >> Yeah. No, it wasn't the Brumies. I think
00:49:13
it was South Africa. But he definitely was sulking on the bus. Yeah. And he wouldn't get off and
00:49:18
it was embarrassing for him. And I think Robbie tried to get him off and he he said, "No, I'm not getting off." And was
00:49:24
reading his book. And so I went on and just said, "Look, mate, I don't care if
00:49:28
you get off the bus or not. Please yourself." But there's a group of men
00:49:32
out there that have a lot of respect for you. And every minute and every page that you turn over in this bus is
00:49:39
they're losing respect for you. So you please yourself, but I'm going >> turned around and he said, "Oh, hang on.
00:49:44
I'm coming." So, >> so it would have been just as easy for you and understandable to say, "Get off
00:49:49
this [ __ ] bus, >> you know." And >> well, with Marie, that wasn't going to
00:49:53
work. Like, uh, a very competitive man, Marie, and he's he's stubborn. It's But that's okay.
00:50:04
That's what makes him who he is. And so, you know, it would have been a waste of
00:50:08
time cuz he he just wouldn't have responded to that. So, I wanted him off the bus, but I didn't want him to know I
00:50:14
wanted him off the bus. I wanted him to make that decision himself for the right
00:50:18
reasons. And the reasons were, as I outlaid them, man, get off and I'll respect you if you
00:50:27
That's a lot of um emotional EQ on your part. >> Yeah, >> I guess so. Yeah.
00:50:34
>> Yeah. Um yeah, there's another story on that same podcast, G Brands from Aaron
00:50:37
Major. Um you teaching him how to do a tie up. And then and then say saying them he should look nice cuz his nana's
00:50:44
in the grand stand or something. >> Oh, I can't remember about the nana
00:50:49
story, but it would have been I definitely taught him how to tie a tie and that was club rugby days and
00:50:57
uh started that with you. We wanted the boys to be look tidy and respect the club and and
00:51:05
the team they played for. So we had we'd teach them how to tie their tie and if
00:51:11
they couldn't tie one we'd just take a bit more time and teach them and finally
00:51:14
they'd get get it and he was the same he hadn't he couldn't tie his tie I think
00:51:19
it was in the canary team actually NPC team and took the time to teach him but >> it's not a hard thing to teach so
00:51:27
>> yeah but it's not yeah it's not really your job as like a rugby coach but
00:51:30
you're teaching these these boys how to be men and you're teaching them some
00:51:33
really good life skills. >> Yeah, I think that is your job. you reckon? >> I think look rugby is one part of your
00:51:40
job and you teach them to be good rugby players, but uh I think your your influence on the people you touch
00:51:53
as a coach is way more widespread than just teach them to play rugby. You know, you have an influence
00:52:00
that can teach them to be better human beings. Um, and you know, I take a lot of pride
00:52:06
out of looking at the achievements. A lot of people I've had a small part to
00:52:11
play with as a coach and seeing how well they're doing away from rugby. you know,
00:52:16
rug rugby at the end of the day is just well, it is a living for a lot of people
00:52:21
now, but it's also it's a sport which uh there's always going to be a winner and
00:52:26
a loser and there's going to be moments where there's great success, but there's
00:52:31
also going to be downtimes and but life's forever. And if you can be a good human being and
00:52:38
treat people well and and understand yourself better, then I think you're going to have an influence on other
00:52:46
people and you know society becomes a better place. >> Yeah. But it must be nice for you to
00:52:52
hear like these stories being retold on podcast like 25 years on or whatever it is like that's a huge impact you've had
00:52:59
on someone's life. Oh, >> it's nice to hear you say that. they've
00:53:03
said that and and you know I don't need to hear it. >> Um I just need to do it and and I know
00:53:13
that like even now I'm coaching up in in uh Japan and the men up there we're
00:53:20
still doing still one of the things that I pride myself on doing is making sure that we're not just a rugby team. We're
00:53:27
more than that. M >> and and you know the best gift you can give another human being is value them
00:53:37
>> and and value them enough to to help steer them in the right direction and in
00:53:42
doing so you try and steer yourself there too. >> Mhm. >> You know, we don't always go in the
00:53:47
right direction all the time. >> But if we try, then we're we're doing
00:53:53
okay. >> Yeah. Um, one of the players um, in your team in Japan is um, Aaron Smith.
00:54:00
>> Yeah. >> Um, >> yeah. I listened to a podcast last week that, um, he was on a couple of years
00:54:07
ago and, uh, he talked about you in great length. Um, there was a couple of things which I thought was really cool.
00:54:12
Um, when the big scandal happened in 2016, which we don't need to get into it
00:54:16
all because, uh, that's on the internet if anyone wants to read it. Um he said
00:54:21
something like um after that you called him like once a week. >> Yeah. Was that as a as a mate or a boss?
00:54:30
>> I just was another human being and I knew that he was suffering and I knew
00:54:36
that uh he and Tegan were going through a really tough time and uh you know you can't pretend to care
00:54:43
about people. you've actually got to act in a way that shows them that you do
00:54:47
care about them and take uh too much of an effort to have to pick the phone up. I mean, that's a
00:54:54
pretty easy thing to do. So, I wanted to make sure that he was okay. I knew he was struggling a lot and um just
00:55:01
checking in to make sure he's I'd do that with anybody >> that I knew and cared about.
00:55:07
>> Yeah, cuz I mean it's a reality of life, isn't it? and [ __ ] up at some point.
00:55:10
But not not not all of us have our indiscretions, you know, plastered over the front page for days and days on end.
00:55:16
But why didn't you throw him to the wolves at the time? >> Why would you throw him to the walls?
00:55:22
And like he's a human being who's made a mistake. >> Uh he didn't do anything that was
00:55:29
uh legally wrong. >> Yeah. morally you could you could question mark it certainly but
00:55:36
>> uh I look at the rugby boys our rugby family as a family and sometimes you
00:55:47
don't like the behavior but you still love them you still care about them and
00:55:52
if it was your son what what would you want to do >> and so that's how I treated it and uh
00:56:00
the important thing was not what he did. It was okay. The important thing was how
00:56:05
he dealt with it and how he responded and and uh how he and his family got through it. That was what was important.
00:56:16
Um, you know, and to me, my job as his rugby coach was to support him to get through that, uh, a with a learning
00:56:27
experience, b with causing too many scars that were going to cause more problems in the future.
00:56:36
>> Yeah. I've even heard him publicly, thank you for helping him become a man.
00:56:40
Is is that um connected to the the saying that I've heard you use on numerous occasions, if you can't change
00:56:44
the man, change the man. Uh no the that saying is about our job as coaches as leaders of teams is to first of all
00:56:58
um try and change them. You know like it's easy just to say no I'm not picking up
00:57:06
because he's got this problem or that problem or he does this or he does that.
00:57:11
particularly when you've got the talent that we have in this country. But if you've got an athlete that's got all
00:57:19
the ingredients and okay, he doesn't he's selfish. As opposed to putting the team first,
00:57:26
he's putting himself first, then okay, let let's look at this and see if we can
00:57:30
change it. Because sometimes the way we are is the way we've been dealt the cards we've been
00:57:37
dealt in life and and we're a reflection on that and we don't know why. We just
00:57:44
see what we get at the end. But the challenge is he he may not know he's selfish and uh
00:57:52
you know if you can teach him to be selfless um then you have this great talent. So
00:58:00
why would you just chuck it away without trying to change? And but if you try and change them and they
00:58:06
don't want to be coached and they don't want to change, then then you have to
00:58:10
change them. >> So that's where that comes from. >> Well, um yeah, Aaron definitely like
00:58:16
repaid your investment in him, didn't he? >> Well, he certainly did. He played
00:58:21
wonderful rugby for the blacks, but I I think uh by and large he's grown up a
00:58:26
bit. Um, none of us are perfect. >> Yeah. And we're all work works in progress. Like there's never Yeah. You
00:58:34
never reach that summit, eh? There's always another mountain to climb. Should
00:58:37
should all blacks be seen as role models? >> Uh, well, it's a tricky one, isn't it?
00:58:42
Because they are, whether they should be or shouldn't be. Um, and the challenge is within that is when the
00:58:56
scrutinized like the one thing that is constant when you're in the All Blacks
00:59:00
is the scrutiny that you're going to come under. There's always pressure and
00:59:04
and you know, you see many times in the media ex all black in trouble. There's
00:59:10
not ex you know see ex plumber or ex blah blah blah. So that's the tough side of being an all
00:59:19
black. You know, the good side is that you're if you've been successful, then
00:59:24
there's, you know, there's all black currency that allows you to be able to
00:59:27
do some things that other people probably don't get the opportunity to see or do. However, um because of that,
00:59:36
you are a role model. People look at you and want you to be perfect, but no one is perfect. There's, you know, it's
00:59:43
life's just not like that. Um, and for me it's not about the how many mistakes you make. It's how you respond
00:59:54
to the mistake. Um, do you own it? Uh, do you learn from it? Um, you know, if you're making 10
01:00:03
mistakes and they're all the same one, you know, then, you know, when we're not
01:00:10
making much progress. Um, but if you're making mistakes because you're immature or because of something
01:00:19
in your background or your past that drives you in that direction, then our job uh is to try and help you
01:00:29
>> understand why you're making them and steer you in the right direction to be
01:00:33
able to get the help for it. >> Yeah. It's like that saying you learn more from you know your fails than your
01:00:39
wins and your failure is a stepping stone to success. >> Well, if you keep stepping up eventually
01:00:45
you'll be successful. >> You know you can't perseverance can't
01:00:49
cope with >> with uh failure can't cope with perseverance. That's the saying I think.
01:00:55
>> Yeah. Um what are the non-negotiable traits of a great leader? uh that he puts the organization ahead
01:01:06
of himself. Uh he's able to have the 8% conversations that most people don't
01:01:12
want to have. >> 8% conversations. >> Yeah. Well, 92% of the conversations we
01:01:17
can all have, they're easy. >> But the eight 8% are the tough ones. >> Mhm.
01:01:23
>> Uh that you don't want to have, you know, you have to have them cuz you
01:01:26
care, I don't want to do this. I I need to talk to him, but we don't. >> Mhm. Um,
01:01:32
and when you feel like that, that's the one you have to have. Um, you've got to
01:01:37
have care and and empathy for the people that work with you and and you're the
01:01:45
climate setter, you know, and when you're not leading well, it's invariably
01:01:50
the the thermometer is off because everything's too hot or or it's too cold.
01:02:00
Um, so you know, check yourself before you go into meetings. No matter what's
01:02:05
happened before, people don't care >> when you come into that meeting that
01:02:10
that's who you are. So, and there's been times, you know, I can remember uh with
01:02:16
the All Blacks that my thermometer got too hot and I I was short and grumpy and because I was thinking about the outcome
01:02:25
and it wasn't until I reflected back on that and and got some home truth from a
01:02:31
couple of people who were honest enough to tell me that, yeah, well, you're right. You had to change. So,
01:02:38
um, they're pretty much, you know, and everyone talks about their culture, but
01:02:43
you got to try and live it the best you can from the top down, not the bottom up. Uh, again, you don't always get it
01:02:49
right. Like, try and be on time for meetings. And if you're not, then own it
01:02:54
and and put your hand up and, you know, but just don't be late all the time. I I
01:03:01
had a story about that. Did um he another previous podcast guest uh Kevin Mameo did he um did he give you a public
01:03:08
dressing down at one point for being late to a meeting? >> He did. It was good.
01:03:14
>> Where that seems so unlikely by the way like he you it's hard to hard to think
01:03:18
of a more lovely man than Kevin Mamu. So what what happens? You walk into a >> I was late. I was 2 minutes late uh to a
01:03:26
meeting and he and he just stood up and said, "Steve, it's not good enough.
01:03:29
You're late." And I said, "Thanksg, right, I am." And and why I said it was
01:03:35
good was because every ass in the chair that was in the room, they all visibly move forward.
01:03:42
And you know, here's a a player telling the head coach. And here's the head
01:03:49
coach saying, "You're right." So whilst it wasn't great that I was late, uh what
01:03:54
happened after that was good >> from a team point of view. And and no one's
01:04:00
No one's um immune from being asked to be what they say they be. >> With with the benefit of hindsight, you
01:04:08
can see that's a good thing. Um at at the time, um like were you you pissed off or embarrassed or
01:04:15
>> Oh, you're embarrassed. You wouldn't be human if you weren't embarrassed. But it
01:04:21
Yeah, I had no right to be pissed off because I was late. The facts were I was late.
01:04:26
>> So you you got If one of the players was late and and I told them they're late or
01:04:33
someone else in the room told them late, I'd be agreeing with whoever told him he
01:04:36
was late. It's not acceptable. So, >> um, no point being pissed off. Just take it
01:04:44
on the chin and say, "Well, don't be late next time." >> Yeah. But in a hierarchy environment,
01:04:50
like he he really he sort of had no right to >> Yes, he did. He had every right. And
01:04:55
like there's no hierarchy environment. I don't believe there is one. I think yes
01:05:00
is like you you ask players to join a leadership group. So it's a joint leadership and you have alignment with
01:05:10
all parties across the board and you know the players uh have to drive the game on the field.
01:05:20
So you need them to be help drive it off it. And and so I don't see it as hierarchy. I would just see it as okay
01:05:27
well we're all in this together >> and uh >> I'm just privileged one who gets to be
01:05:33
called head coach >> but if I do something that doesn't go with what we're saying which is team
01:05:39
first and being late is not team first that's I've been selfish because I've
01:05:44
either done yeah you put something ahead of the team to not be at that meeting uh so I deserve a an uppercut and you
01:05:55
know he was good enough to give me one. Well, at the time, yes, it was embarrassing, but at the same time, it
01:06:01
was also something I really, you know, appreciated him having the strength of character to do.
01:06:08
>> Um, >> it was great leadership from him. >> Yeah, 100%. You said something before
01:06:13
and I've never I've never heard it framed this this way before, but the um
01:06:16
the 92 uh% thing, 88% thing. Um, and I got to say for me and possibly a lot of people listening or watching this
01:06:24
podcast, it's one of my toxic traits. I'm just terrible at having tough conversations.
01:06:30
>> Um, >> yeah. Does it get easier and easier? >> No, never gets easy. And and ironically,
01:06:40
uh, if you spoke to my wife, she'd say I'm terrible at it with with her and with the kids.
01:06:50
So I have to work really hard at it in our family environment like in the the emotional side of that and I don't know
01:07:00
if it's because of you know we're a blended family um whereas I find it an easier thing to
01:07:09
do when there's less emotion around it >> and in the rugby side of it. So, you
01:07:15
know, we can be good on the right hand side, but poor on the left hand side, or we can just be totally good, or we can
01:07:21
be totally poor. >> Um, but what I do know is, uh, if you don't have them, there's a
01:07:31
consequence. If you do have them and you manage them well, then, you know, the consequences aren't so great.
01:07:40
>> Yeah. Yeah, I suppose it's different in like um a test rugby environment like
01:07:44
you got to make you got to have these tough conversations and do it with a sense of urgency because it's a
01:07:48
selection based thing or whatever, but >> in a home environment like you can
01:07:52
procrastinate a bit and eventually it'll if you address it or not, it's going to
01:07:56
work itself out somehow. >> Yeah. Well, relationships I think are a lot harder than
01:08:02
>> uh when you don't have them though. Like they it drags on and on, doesn't it? And then
01:08:09
eventually there's a big bust up and >> you either fix it or you don't. And if
01:08:14
you don't fix it then, you know, it's two people going in different directions. But um
01:08:22
I'm certainly not an expert on the relationship side of it. Uh but I'm okay
01:08:28
in the rugby side of it. I can as I said I think it's because of the emotion and
01:08:32
and and it may be you know your different world you live in sometimes within the
01:08:39
one world you live in but >> I just know if you don't have them then there's a bigger consequence so
01:08:45
>> I'm working hard at having them. >> Yeah it's good to hear that you're still
01:08:50
working on it. So I think we all are. We're all constantly works in progress.
01:08:53
There was um I was reading the um the Ivan Kerry book and there was a quote in there and when I when I read this quote
01:08:59
I actually thought of you because I thought it's a it's almost like a steism
01:09:02
um he he says tough conversations don't have to be tough conversations but I I
01:09:06
don't know I like the idea of that in practice but I feel like they they just
01:09:10
are by design. >> Well they are in our own mind. I think once you have them, I think they become
01:09:18
actually um invigorating conversations because they allow you to move uh either the relationship that you're
01:09:30
have with the person you're having it with in a better direction. It's an
01:09:34
opportunity to show care. Uh it's an opportunity to take responsibility uh for things. So, and ownership. So I I
01:09:44
understand what he's saying, you know, but it's the blocker is, you know, this is going
01:09:50
to be tough. I don't want to do this. Oh god, I don't want to have to give them
01:09:55
bad news or I don't want to take ownership of this, you know, cuz it's embarrassing. Um,
01:10:03
but once you've done it, it's, you know, you'll know yourself. It feels so much
01:10:07
better once it's done and it's it's like I guess you've got an abscess and you
01:10:12
lance it and all the buses out and you can get on with it again, you know, and >> move forward.
01:10:17
>> Yeah. Are there any that stand out as some of like the the toughest conversations you've had? like over the
01:10:24
weekend um knowing this podcast was coming up I watched that Amazon Prime um series that the All Blackstone and so
01:10:31
there was some things in there like um Ryan Croy Julian See maybe an Andy Allison there as well like
01:10:38
they these these are really tough conversations like you you you know you're almost like crushing someone's
01:10:43
dream in a way aren't you? Well, when you're dropping someone, you are. >> And I think um or you you know, you're
01:10:51
you're taking away their dream >> and they are they're really tough
01:10:57
conversations because it's giving someone news they don't want to hear. >> But I I guess the thing that helps me
01:11:08
have those is, you know, was this is what we believe is right for the team. So the team's more important than the
01:11:15
individual even though you care and love the individual. You love the team more than so you have
01:11:22
them and you try and do it in the best way you can. >> Yeah. That the Amazon program I I really
01:11:29
hated it because I it wasn't really us and it doesn't matter who you are.
01:11:35
You've got cameras there. It makes people different. And yeah, I thought it was one of the commercial things we
01:11:42
didn't need to do. >> Yeah, that's that's interesting. I suppose as soon as there's cameras
01:11:47
there, it does there there is a performative aspect to it. >> Well, you just can't be your normal
01:11:51
self. >> Um I don't think it's very very difficult to be anyway. You know, you're
01:11:56
always aware of we we didn't show them a lot anyway. M >> we okay you can come and do this and that's
01:12:08
gone and then >> now we'll get on with it. >> I I I found it quite interesting that
01:12:14
cuz I I had sort of no clue really what what your job was. I thought like your job would maybe be a manager and you
01:12:19
know you've got coaches and you get like direct executive reports or something
01:12:22
but you're you're you're on the >> you're on the field every day like
01:12:26
tossing the ball around you know calling all the shots. So the head coach is still definitely like a a coaching role
01:12:31
even though you've got all these coaches beneath you. >> Yeah. Yeah. Well, you're more the
01:12:34
helicopter, you know, like you've got it's not just the coaches, it's all your
01:12:38
staff and >> you try and let them do their thing, but >> you know, your job is to challenge them
01:12:44
a little bit and >> or or I remember talking to Gilly, who's best SMC coach I've ever seen, and we're
01:12:55
having problems with Dan Carter uh and his leg. And I' said to Dan, you know,
01:13:01
what's your best playing weight? and he saw I'm 93 and you know he was doing the
01:13:05
jockey head so there was no fat at 93 and so yeah what weight were you when you weren't having trouble with your
01:13:12
with your leg and he was 92 he might have been 95 and then 92 and I said oh okay good and then I went and
01:13:21
saw Gillian I said you know at 92 he didn't have any leg problems at 95 he is and biomechanically DC is not the
01:13:29
perfect individual he's different. He's like a great raceh horse. You It doesn't slow them down
01:13:36
just cuz their legs aren't in alignment. But I learned from the raceh horsing game that, you know,
01:13:44
eventually you pay a price if you're carrying too much weight on them. So I said, "Why don't why don't we try and
01:13:50
get some weight off and see what happens?" And Gilly was great. He said, "Yeah, okay. Let's try it." And we
01:13:56
didn't. He never had any leg problems. He come into that, you know, under a cloud in the 215 into the World Cup and
01:14:02
just grew and grew in confidence and played like a, you know, best player in the world. So,
01:14:08
so that that's part of your job is uh as a overall head, you know, your job is
01:14:15
not to be the Sinc coach. Your job is to just check, okay, what he looks like he's fat. What's going on there? Oh,
01:14:23
blah blah blah. Okay, I'll know where he is when we got him doing some extra. So,
01:14:28
you're you're just helping them. Sorry. You know, deliver on what they want to deliver on.
01:14:36
>> Yeah. Um, yeah. Speaking of Gilly, uh, Dr. Nick Gill, I had him on the podcast
01:14:40
and he he told a story about, um, early on in the his all black time, um, he was
01:14:45
doing like a a pull-up or something at a bar at a um, at one of the gyms and downtrailed him. Um,
01:14:53
were you a victim of any pranks or were were you immune? Were you I thought you'd be immune to that.
01:14:58
>> No, >> really. >> No, they love they love uh seeing you and I think it's right like they they
01:15:08
love seeing, you know, the people that they're working with and in Gilly's case, you
01:15:15
know, he's the SNC coach, me, I'm the head coach. So, they love seeing normalization.
01:15:21
and and having a laugh at your expense and and I think that's that's good for
01:15:25
the team. >> Um you may not like it at the time, but it's good for the team.
01:15:31
>> Any any standouts? >> Oh, there's heaps. Heaps. We used to have a uh a Tuesday
01:15:39
night um club knot. We call it a club knot where you wore your club jersey and and we'd sell raffles and
01:15:48
um Dne and and Brady Retellic were the raffle uh guys. So they'd go and get prizes
01:15:57
either see Shandandy or Gilbert and get some money to go and get the prizes or they'd get some donated through
01:16:03
sponsors. Um, so the raffles would be on and then you'd have a club captain who'
01:16:07
do give out club notices and and then there would be a pistake somewhere amongst that. So invariably I'd be one
01:16:15
coping it. >> What about um in terms of impressions of you? Uh anyone >> H.
01:16:22
>> Could anyone do it? Okay. >> Uh yeah, there was a few that weren't
01:16:25
too bad. Yeah, a few. >> What was it? Um, yeah. What's the What's the um team bus like? I'm guessing
01:16:34
there's two sort of team buses. There's team bus on on the weekend. >> Yeah.
01:16:37
>> And team bus on a on a on a weekday. There you are. You're a bloke in your
01:16:41
50s in this bus with a with a bunch of like, you know, fit, energetic young guys. Um, is that a crazy environment?
01:16:50
>> Uh, the bus has a different flow to it depending on what part of the week we're in. So
01:16:58
trainings early in the week, you know, there's plenty of chatter. Um, everyone has their own seats um through
01:17:08
through time served. Coaches always sit at the front or management are always up
01:17:13
the front. You guys are usually in the seats up the front next behind the last management person. And then the guys
01:17:22
that have been there the longest, there's usually four, three or four, I can't remember how many we had in the
01:17:26
back seat, would be in the back seat. Captains never allowed in the back seat. >> And there'd be a lot of talking and
01:17:32
stuff and it was great. You know, music, there's a music committee, so someone
01:17:36
had to play music. Uh then as we get into nearer the end of the week I like captain's run still it'd be quiet
01:17:47
on the way to the captain's run but then afterwards it'd be chat and banter and a
01:17:51
bit of laughter and then on game day it was everyone had their headphones on and be
01:17:58
no noise, no speaking, no nothing. And then afterwards, depending on how we went,
01:18:05
>> uh, we would there'd be plenty of noise. >> And we we had a ritual where we played a
01:18:12
song. It had to be the last song and it had to finish. Was all bit of pressure on the music uh guy. He had to have it
01:18:20
finishing as the bus rolled up to the hotel where we were staying to get off. And it was called the Gambler. During my
01:18:27
time, I think they got a new one under Fosian. I don't I don't know what
01:18:30
they're doing with Razer, but um I'd been coached by a guy called Gordy Hunter.
01:18:36
>> M >> who showed me the how humor was a really important part of of helping a rugby
01:18:46
team diffuse pressure. And he taken us on a tour with New Zealand Combined Services
01:18:53
um throughout the UK. It was about a 12-week trip. And uh he had asked us all to bring cassettes
01:19:01
back in those days. He's we' all had to bring a cassette of our favorite song
01:19:06
and then he gave to the music guy and anyway he wanted his one played first and it was Stairway to Heaven.
01:19:13
>> 8 minutes or something. >> Yeah. Yeah. And it was more than that because what happened was
01:19:20
um played it, he took it out and he always got his cassette back cuz he sat right
01:19:27
behind the bus driver and he made me as c I was captain of the team and he made me sit beside him. So I was allowed up
01:19:33
the back and anyway second I don't know whose cassette went in the second time but as
01:19:41
soon as it started playing he tapped the bus driver on the shoulder said take that put this back in. So for 12 weeks
01:19:46
we played one cassette, Stairway to Hip, one song, and it drove everyone nuts. But then in
01:19:53
the end, it united us. And that's where I got the idea from. So I thought, okay,
01:19:58
well, let's play this one song. We only play it if we win. We don't play it if
01:20:02
we it's that was the rule. So if we if we lost, we never we never got to play
01:20:06
it. Never got to hear it. >> And it was like a subconscious thing. And you know, it was great. and everyone
01:20:14
would rip into it and sing and you know initially again it was the same resistance as we had with Gordy or what
01:20:21
this is a [ __ ] song it's not a modern day song but then they got okay well
01:20:26
we're playing this again and then the challenge went into the poor old music
01:20:30
man he had to if he didn't get it right the boys would and the bus driver would
01:20:34
muck around with him had a great bus driver in New Zealand so no it was good so it was little things like that
01:20:40
happened >> yeah there must be conversations that you hear that like what the hell is this
01:20:46
going? >> Uh, no. Not too you're far enough away from that so you don't hear them.
01:20:54
>> Yeah. In the um Amazon Prime documentary, the bus driver says something like there's some songs where
01:20:59
Steve's like, "Skip on to the next one." >> Yeah. Know next. Yeah.
01:21:03
>> What genre? >> I I'm pretty open to most genre, but I'm not a big rapper. I don't like the
01:21:08
rapping stuff, so I used to try and put a bit of pressure on them to change that. Then to the credit of the music
01:21:15
guys that would be a we challenge to see if they could cope with me putting them
01:21:18
under pressure and then the other boys would be a listen to the go get it back on don't put it on
01:21:25
>> and we'd have a bit of fun with them. >> That's good. Um yeah I've heard you talk
01:21:29
about um rules versus expectations and you're not a big fan of rules. Um yeah
01:21:35
what were your non-negotiable rules? uh with the teams one um number one was team first individual
01:21:44
second uh alignment so I wanted to have alignment within the coaching group wanted to have alignment then with the
01:21:52
leadership group and then I wanted to have alignment with management leadership group and then alignment with
01:21:59
the team so but and and that the senior guys the leaders would drive it you know
01:22:06
was their team they had to drive it So they were the non-negotiables. >> Everything else was up for negotiation.
01:22:13
>> Um, a player like Richie McCoy as head coach, how do how do you coach someone like that? Someone that's that's
01:22:20
got that um competitive level the same as yours, if not higher. Um, yeah, just personal expectations that are like
01:22:27
level 10. >> Well, he was really coachable cuz he wanted to be better all the time. So,
01:22:33
and he was smart enough to know, well, he can't do it by himself. So he would
01:22:37
look to people within the organization to to help him get better. Um what he wanted, okay, identify for me what you
01:22:47
want me to be better at and then give me some examples of how I can do that and then he'd go away and do it. Cuz when he
01:22:54
started like he was he was probably not the most talented rugby player. um definitely the most uh
01:23:04
best work ethic and definitely mentally the toughest. So he combined those two things with
01:23:14
okay now if I if I can improve my skill level and skills you know skill is is something you can learn if you're
01:23:23
persistent enough with it >> and he was and he became very very proficient at a whole range of rugby
01:23:31
skills because he had the work ethic and the and the mental fortitude to to keep
01:23:36
turning up every day to try and be better at it. And in the end he was the greatest rugby player of all time I
01:23:42
think um because he he had so many skills uh and he had that mental fortitude >> and the work ethic.
01:23:50
>> He he seems from everything I've read and heard about him um just so like
01:23:55
incredibly focused and dialed in on the job at hand. Did did you have many conversations with him that weren't
01:24:01
rugby or all black related? >> Oh, we had lots of conversations. you like you didn't have to have too many
01:24:07
rugby conversations with him. I remember having one particular rugby conversation
01:24:11
in 15. We were in London and uh he always knew I I wanted to talk to him if I said, "Oh, let's go and have
01:24:20
a cup of tea." So, we went and had a cup of tea and I said, "You know, I reckon there's only
01:24:26
one thing that's going to stop us winning the World Cup." And he said, "What's that?" And I said, "You."
01:24:33
And he he sat back in his chair and he said, "What do you mean? You think I'm
01:24:37
not playing well enough?" I said, "I think you're playing like a champion,
01:24:40
mate." I said, "But you want it so much. You're not trusting anybody else in the
01:24:45
group and you're trying to do everybody's job." I said, "Just do yours
01:24:51
and trust the boys will do theirs. Trust the coaching group will do theirs. Trust
01:24:56
manager to do his job and we'll be sweet." And he did. He just walked, you know, he
01:25:02
must have gone away and thought about it and but it was because he wanted it so much because he knew he was going to
01:25:08
retire. We both knew he was retiring at the, you know, before the World Cup. We knew he was going to retire after the
01:25:14
World Cup. So, and as you said, he's very competitive and he he he cares so much about the team and about
01:25:22
the game. Um, and you can see that and you know, why he's still involved in it
01:25:28
now. So >> could could you see yourself in many of the players like you see Richie Mccor and did it
01:25:35
remind you of a like a younger version of yourself or Rich in 2015 did it remind you of that you know year in
01:25:41
Canterbury where you were being controlling or you don't see yourself you just see
01:25:49
I know what you're feeling something cuz I've been there >> and I want it too but
01:25:54
>> I know if we both like that that's not going to work for us. So we have to we
01:25:59
just have to trust other people. >> Mhm. >> Um you know like he should always never good enough to be
01:26:07
even considered to be see parts of me and him but >> he he I know what you mean like he's very
01:26:14
competitive and and when we allow our competitive nature to get in front of the process then we're in trouble.
01:26:22
>> It doesn't matter who you are. So it's just a matter of bringing learning and
01:26:26
understanding that this is all about process >> because what happens is we get
01:26:31
distracted when it's about the outcome. >> Mhm. >> And we start thinking about the past sh
01:26:37
you know 07 or we think about the future. What if we don't what if we don't win this? What are the public
01:26:42
going to be like when we get home? And really what's really important is what's happening now. What do we have to
01:26:49
do right now to do what we need to do to get where we want to go? And and the the problem is not thinking about
01:26:58
the past or thinking about the future. It's how long we stay there. >> That's the big issue.
01:27:03
>> And and recognizing you're not there. So the job is to try and see it yourself.
01:27:08
And the job of your your teammates and and your coaching group or other people in your, you know, is is to recognize
01:27:16
that you're there and help you get out. M >> cuz the good people can get out really
01:27:21
quickly. >> Yeah. Yeah. Is is that a Gilbert and Noa thing? I I I think I read about this in
01:27:26
the book um Legacy by James Kerr. Uh the redhead, bluehead thing. >> Yeah. Well, that's part of it, right?
01:27:32
Yeah. Yeah. And like Gilbert was brilliant with the group and understated how valuable he was and
01:27:39
he did so many things for that team that Yeah. [Music] I've heard you say um Sunonny Bill
01:27:46
Williams is the best athlete um you've you've ever coached. How like how do you
01:27:50
um how do you say that say that so definitively? Like what separates Sunonny Bill Williams from a like a
01:27:56
Barrett, a Smith, insert name here? >> You know what I mean? >> Just an athleticism of of him like uh as
01:28:05
an athlete he'd be the best athlete up coast. I'm not saying he's the most
01:28:09
talented or or anything like that, but he as an athlete, he's look at him. He's
01:28:16
>> he's a supreme uh looking athlete. He's built beautifully. Uh he's powerful.
01:28:26
Uh he's strong. Um he's big. So all the things if you were looking for if if he was a raceh horse, for
01:28:34
example, you'd say, "Well, I want to buy that horse. you know, and and the athletes are no
01:28:41
different. Um, you look at all those great sprinters, they've all got big asses, big powerful athletes.
01:28:50
And, you know, he he is just probably in my mind the best athlete. Like Dan Carter is a great player,
01:29:01
but biomechanically had flaws. Whereas you look at um Sunny like he had no flaws
01:29:08
biomechanically perfect. Uh he ended up having some knee problems in the end but
01:29:13
he's great athlete. Another guy I coach is um who was close to him was uh Alfie
01:29:19
Thomas from Wales. He was a amazing athlete too. [Music] >> Yeah. Well to time stamp this
01:29:27
conversation at the time we're recording this. say like a week or two out from
01:29:30
Sunny Bill having a fight with um Paul Gallon. Um so he's still in insane shape
01:29:36
and still working really really hard. >> Um >> yeah, I know you're not a fan huge fan
01:29:42
of it, but the Amazon Prime show, which I've referenced a couple of times, there's a really nice moment in there
01:29:46
where uh following an awful moment where he gets that red card. Um can you remember what you said to him after
01:29:52
that? >> Oh, I I'm not sure. >> Like no use sulking about it, son.
01:29:58
Oh yeah. Yeah. Well, I mean, he was hurting cuz he knew he'd let the team down and we we lost the test because
01:30:06
right in the last moment, but we didn't lose the test cuz he got sent off. But
01:30:11
when you get sent off, you take that responsibility and you and and if you lose, you take it even heavier. So,
01:30:17
there was no point in talking about it. We just I needed him to come back and be
01:30:20
a, you know, back in a good place mentally so he could help the rest of the team
01:30:25
>> cope with it. So, Yeah. >> When do when do you think you were um at
01:30:31
your peak as a leader? Like as a player, you can probably look back and in hindsight on reflection over your career
01:30:36
and say, "Oh, this was the year where I I played my best regardless of the win
01:30:40
loss record." Can can you do that as a coach? >> I think you can look back and say you
01:30:45
coached better this day or that day than you did this day or this year. And >> um
01:30:56
you know there's there's periods within periods that you coach well and you don't coach well and you
01:31:03
know so um you strive to be better every day but you're not always able to do that.
01:31:11
>> Um such a polarizing job and you had it for such a long time. Were um any
01:31:17
members of the public ever like rude or impolite to your face? Uh yeah, there was when we were we lost
01:31:23
in ' 07. There was a few people uh had things to say, but I don't didn't
01:31:30
used to worry me too much. >> Yeah, cuz I've had um Hardy John Hart on
01:31:35
the podcast and uh after was it the 99 World Cup? >> Yeah. >> Yeah. 99 World Cup. Yeah. He he the
01:31:42
backlash from that uh caused him to go into like a deep depression to the point where he was in dinner with his with his
01:31:48
first wife and was miserable over there then came home and there's a period of
01:31:52
time where he you could barely leave the house and cross the street you know he was that
01:31:57
>> I feel like we've grown grown up as a nation e we've moved >> um look 07 was tough time and
01:32:08
for a number of reasons and like my other passed away. Um, and that sort of put a reality to losing the
01:32:19
World Cup. And was it something we wanted to do? No, we didn't set out to do it. And did we make some mistakes?
01:32:27
Yeah, of course we did. Cuz we we we didn't get it right. Uh, did we own that? Yeah, we did. Um, but at the end
01:32:34
of the day, World Cups are hard to win >> and uh, you know, not everyone's done that. Like
01:32:44
Ireland's have been supposedly the the number one team in the last we while and they still can't get past
01:32:51
the quarterfinals. Um, so they're not easy and you've got to try and learn from them.
01:33:00
But people get like they get because they care too. M >> and if you can dec uh if you can put that in the
01:33:12
cupboard and go, "Right, I understand how that person's feeling cuz I care." Then you can sort of brush
01:33:19
it off. >> And and if they walk away and they actually have any sense of normality
01:33:28
about them, they'll actually be embarrassed when they stop and think about what they've just said or done.
01:33:33
and uh and if they don't then they're not worth worrying about anyway. >> So uh the key thing is you've got to be
01:33:42
able to compartmentize it to the point where okay if I look in the mirror have I done everything I possibly could have
01:33:50
done? Yes. Have I done it all right? No. Okay. What have I got to be able to do better if I
01:33:58
get another chance? And that's all you can do. And then I wouldn't want the New Zealand public to
01:34:06
change their passion and their want for all black team. That's what makes rugby so important to this country is
01:34:16
but it makes our rugby players and our coaching and our rugby union have to look at ourselves and well what do we
01:34:23
want? >> You know we've got this outside group who aren't even involved in it wants
01:34:27
this. So it pushes you to want even more. So >> you can't have all the pats on the back
01:34:35
and not get the odd punch in the nose >> and then you know cry poor me poor me.
01:34:41
And some of it like I know what Hardy got was ridiculous. And it was particularly down here.
01:34:47
>> You had a race meat down here. >> Yeah. Yeah. And contabrians are very very oneeyed
01:34:52
and they're called that bit for a reason because you know they don't see too much
01:34:56
past red and black >> and that's okay. Nothing wrong with it but um sometimes it gets out of kilter a
01:35:04
little bit >> and there is a problem with that. today and I think um in in Card's case I think it you know
01:35:13
it was we were learning but at the same time as learning we were hurting and we didn't do those
01:35:23
particular things very well and as I said some of the people that behave like that will look back on it and
01:35:29
>> think you know they'll be embarrassed >> give themselves an uppercut
01:35:33
>> good idea >> 2007 um World Cup was would that be your biggest professional adversity?
01:35:41
>> Oh no [ __ ] I we uh lost 10 tests in a row I think it was when I was coaching Wales and
01:35:50
>> that was tough >> because I was in an environment where I didn't have the support of all my
01:35:56
friends and >> and uh a group or a nation that knew me or you know I'd come out of Canterbury
01:36:03
and coaching crusaders and Canterbury and we'd been very very successful. So,
01:36:07
I hadn't tasted uh defeat like that. And uh >> but what we did have and I'd gone over
01:36:15
there to help Graeme and Graeme um pulled the pin after we lost to Ireland in the first
01:36:23
Six Nations game and then I got handed uh the job and a I probably wasn't ready
01:36:29
for it, but you're not going to say no when under the circumstances that you
01:36:32
got given it. And then I was we had a group of young men who weren't fit enough,
01:36:41
weren't ready for the task that they were being asked to do, but they were the best we had.
01:36:48
>> So it was a matter of protecting them against a a nation who have Welsh have
01:36:54
similar high expectations. unrealistic I might add but same high expectations as New Zealand public do
01:37:04
>> and uh that was tough you know so I learned there though that um you know be inclusive
01:37:16
but what's our plan okay this is where we're going we know if we do this we're going to get
01:37:22
better if we keep persevering we're going to be successful so we ended up becoming uh we had a we lost I think it
01:37:34
was either 10 or 11 I can't remember and Dave Moffett was the CEO and he come to
01:37:39
see me and he couldn't he couldn't really say it but he wanted to tell me
01:37:43
if we didn't win against the next opponent where we're going to I was going to get the chop.
01:37:50
So I had to say it for him and he and he goes, "Yeah, well you you need to win."
01:37:55
And I said, "Okay, well, you go away and sort out who the next coach is going to
01:37:59
be, and I'm just going to carry on coaching >> because I need to spend the time
01:38:02
coaching. These kids need >> their help." And uh so we just dug in and we lucky enough we beat Scotland.
01:38:09
And so kept the job. Then we went to the World Cup and had a got knocked out in the quarterfinal by uh was it England?
01:38:17
Yeah, England. We outscored them three tries to two actually in Australia. came back, had a pretty good uh Six
01:38:24
Nations. Then I came home and I'd always I two older daughters. I promised them
01:38:29
I'd come home. I would only go for x amount of time to Wales and um so I promised them I'd come home and and um I
01:38:39
was lucky enough to walk straight into the black job. However, the thing that pleased me most of all
01:38:45
was that next year that 2004 year, the Welsh team went on and won the the Six Nations. So, we'd turn them around
01:38:55
enough to be able to be successful. So yeah, that's one of the proudest coaching
01:39:01
things that when I look back on my career, yeah, winning the World Cups was great and a lot of things along the way
01:39:08
with the all blacks, but I was also very proud of how we dug in and took on the adversity of that Welsh experience and
01:39:16
grew from it. >> Well, thanks for sharing that. I suppose to be a great coach, you also need that
01:39:22
adversity as well. I'm think of like the NBA, completely different sport, but if
01:39:25
you look at the um the top point scorer list of all time, like there's names on
01:39:28
there that you'd expect like Kobe, LeBron, MJ, they're also on the the list
01:39:33
of the guys that have missed the most shots as well. >> Yeah. >> Yeah. Part and parcel. Well, you don't
01:39:38
get better if you don't, you know, you've got to put your hand up and and
01:39:42
you've adversity is a wonderful teacher >> and and there won't be a coach out there
01:39:49
that hasn't had at some point in their career a period where they've had to
01:39:55
look at themselves and challenge themselves to deal with adversity. >> Still not nice when you're going through
01:40:04
it. >> Well, it's not >> sucks. Yeah, of course it does. And and
01:40:08
it's why you don't want to go back there. >> Yeah. Um, one more coaching question
01:40:14
then. Um, I'd love to move on to some personal reflections. How are you doing?
01:40:17
You right? >> Yeah. Good. >> Yeah. You enjoying yourself or would you
01:40:21
Is there a million places you'd rather be? >> Oh, there's probably a million places
01:40:25
I'd rather be, Dom, but >> appreciate the honesty. >> We're here and we're having a chat, so
01:40:31
you know, why not enjoy it? >> Well, yeah, I'm I'm loving it. I love
01:40:34
that attitude as well. Um yeah, what did it feel like when you're in that job for
01:40:39
so many so many years and then uh 2019 suddenly it's you know you wake up and
01:40:43
you don't have this pressure or responsibility anymore. Is it is it a weird feeling? Is it a a a feeling of
01:40:49
like relief? What's it like? >> It's not relief. Um it's hard to describe really because it
01:40:59
becomes part of who you are like the team. You care about them so much. you care about the people in the team so
01:41:06
much. So you want them to continue to be successful and and you want you know uh
01:41:14
I guess you then become quite judgmental about things with regard to how are they being
01:41:23
supported and and so forth and not judgmental but you're looking you know you're watching and you're observing
01:41:31
become very much an observer of what's going on and And you know, I I was really pleased that Fozy took over
01:41:41
because I think he deserved that opportunity. And then co happened and a lot of other things have happened that
01:41:49
probably didn't need to happen. >> And if you read his book, you'll hear
01:41:52
all about them. But I knew that the team would be in good hands and that uh a lot of the stuff
01:42:03
staff was still there and and the players would be looked after. So uh you know I I chose to then step right
01:42:12
back out of it. I didn't I've only think I've only watched uh live um
01:42:19
the one all black test that was the opening France test in the French uh world cup all the rest I watched on
01:42:27
tally um because I think I felt like it's time to get back out and leave it to whoever
01:42:34
is doing it you know and it's the same now you still feel like you know you're
01:42:39
watching and observing but it's not your time you've had your time at someone
01:42:43
else's, let them get on with it and and support them the best you can. >> Yeah, that's interesting. Um, a lot of
01:42:52
politicians say the same sort of thing once you've been prime minister. They
01:42:55
like retreat like well into the background. They just don't want to don't want to get their fingers in the
01:42:59
pie anymore. >> Yeah. Yeah. Well, you get a lot of people ringing up, you know, the media
01:43:03
ring up and want you to comment and and sometimes you do and and then sometimes, you know, I I 99% of the time
01:43:12
I just go, "No, and I'm not going to do that." And sometimes I do and
01:43:18
uh you know, but I I I'm more of the opinion that look, it's their time. Let
01:43:24
them get on with it and >> let them do what they want to do and they they've the right to do it. they've
01:43:29
been elected to do the job and >> trust them to get on with it. >> Yeah. Um Fozy, who who you've mentioned.
01:43:35
Yeah. Yeah. You coached together for a long time. You're in Japan together. Is
01:43:39
he one of your best mates? >> Uh yeah, he is. He's he's uh you've got best mates that you went to
01:43:46
school with and then you've got people that become your best mates because you've come in contact with him along
01:43:51
the way. So, he's a good man. I trust him heck of a lot and we have a good relationship and we enjoy each other's
01:43:57
company and and and we like every relationship you have moments where you have disagreements too but you know
01:44:05
those disagreements are put on the table and because they're it's a tight
01:44:10
relationship you can have those 8% conversations that you need to have and and you grow because of them. M
01:44:16
>> so and I enjoy coaching with him and >> as I said he's a good human being.
01:44:21
>> When when he was all black coach and there was the stuff going on about him
01:44:24
being replaced which is no doubt a couple of um um meaty chapters in his book. Um yeah how how do you support um
01:44:31
him as a mate? Is it a text or a phone call? >> I'd just ring in and see how he's going
01:44:37
and how he's feeling and make sure he's okay. And um yeah, I got a bit vocal about how the
01:44:43
rugby union treated him one point and cuz I thought it was poor. >> You know, you if you elect someone then
01:44:49
get behind whether you've made a poor decision or a good decision, you're you
01:44:54
you've put him there. So he didn't he didn't get put there by himself. They
01:44:59
put him there. >> And and the relationship between your CEO and your head coach has got to be
01:45:05
really one-off support. And I was very very fortunate to have Steve Chu as the CEO and we had a great relationship you
01:45:13
know coming back to Canterbury and Crusaders and then into the black. So and I don't I don't think that
01:45:21
relationship was there for those two and and that's that was disappointing. >> Um you you mentioned your mom in passing
01:45:31
before. Uh, so your mom Loris, she died in 2008 and um I believe your dad moved in with you for a time a time then. Uh,
01:45:39
>> yeah. Yeah. He lived with us once mom passed away. He come and lived with us
01:45:43
for the rest of his days and it was great. >> Yeah. You lost your they died in quite
01:45:50
quick succession really. Your mom in 2008, dad of a stroke at the age of 78 and 2012.
01:45:55
>> Yeah. So um so your mom the year before she died that was the the 2007 World Cup
01:46:02
which we talked about before she never got to see the success that followed. Uh your dad 2012 so he got to see 2011 but
01:46:09
not the um incredible success after that. Um, is that with with those massive like career highs that followed,
01:46:17
is that something that sort of stung a little bit in the back of your mind that they missed that? They missed seeing you
01:46:22
grow to the >> peak, Steve. Um, it didn't sting, you know. >> Is it uh something that you would have
01:46:31
liked them to have gone through that time with with us? It would have been good, but
01:46:39
life's not fair. So there's no point being a sook about it. You just got to
01:46:43
accept it. And and if there is an afterlife, then they would have gone through it with us anyway. If there's
01:46:48
not, then uh they did everything they could to set me up to be able to do what we did anyway. So, um, yeah, like it's
01:47:00
more I I I would rather they were here so I could have the conversation than to have
01:47:08
them see what I've done, you know, like just as mates. Like, dad and I were incredibly close and
01:47:15
>> as I said, he lived with us for quite some time after mom passed. So, uh, he
01:47:21
became even closer. So, yeah, you do miss you miss that. Um >> but can't change it. So
01:47:30
>> yeah, it's it's it's life, isn't it? >> It's um it's a certainty for all of us.
01:47:35
So were you were you living with your dad down here in Crush during the earthquakes?
01:47:38
>> Yeah. >> Yeah. Yeah. Yeah. Sure. How Yeah. How was that with the earthquakes? Uh well,
01:47:44
the house got broken >> and um I just uh basically we just finished uh doing it all up but got broken so we had
01:47:56
to sort of move out of it. We got it got condemned so moved out of it. >> Mhm.
01:48:01
>> Tough. >> Um so your wife Tash so you've been married since um
01:48:07
>> 14 2014. >> Yeah. >> Yeah. Yeah. Yeah. Did you not have enough going on at that
01:48:13
time to organize a wedding and >> uh >> right in between World Cups?
01:48:18
>> Yeah. No, it was a good time. It was good uh uh a good um distraction, >> was it? Yeah.
01:48:30
>> Yeah. >> What was your um what was your proposal like? Are you a >> Oh, very romantic.
01:48:36
>> Would I would expect nothing less hot air balloon? >> No. >> Hot air balloon over the port hills.
01:48:40
>> No, I don't like heights. So it wouldn't have been that I actually proposed to
01:48:43
her in Sydney in the gardens in Sydney actually. So went down on one knee and >> I probably asked her a couple of times
01:48:50
before that and she thought I was joking. So >> she didn't take me seriously. But
01:48:56
>> how how did you guys meet? Uh we've known each other for years and then um
01:49:01
it was really a relationship that her father had passed away and then mom had passed away and then uh
01:49:11
I know just through that relationship grew out of talking about respect for parents and
01:49:22
>> is this number number three for you? >> Yeah, we're number one really. I've only
01:49:26
got one wife. Yeah. Yeah. Yeah. Yeah. Um I mentioned before the podcast started like you and I um
01:49:34
and our respective families were in um dinner in Fiji like many years ago. I think probably before you were married.
01:49:39
>> Um and it was fascinating sort of you know seeing you briefly how you were
01:49:42
running your family with you fairly young kids at the time. You were running them almost like a like a micro team in
01:49:47
a way. It was quite inspiring to see. >> Yeah. Well, I mean, Tash has done a
01:49:52
wonderful job helping blend a group together and you know, it's difficult. Uh it was effectively three families, so
01:50:01
two two and two and and but now we're a group that are pretty solid and you know the two oldest girls Whitney and
01:50:09
Jess are uh you know their own uh right very successful and and the other the four
01:50:17
youngies are all starting to to grow and become successful in their right too. So
01:50:21
it's wonderful. >> Yeah. Whitney one of the um the Black Ferns uh coaches. Yeah. What? Um, yeah.
01:50:28
Do you do you text her? Do you have any sort of input in that? >> Uh, well, no, not really. I mean it
01:50:34
should I wanted to give her a space to do her own thing and we talk about rugby uh you know when we do chat and she's
01:50:43
she's uh you know she come from a teaching background and she's strong uh about her thoughts and beliefs and
01:50:54
>> um which is good you know she's got her own uh rugby now she's pretty sharp So,
01:51:03
>> well, not from um not from bad stock to be fair. >> Yeah. Well, I think she she too got a
01:51:09
lot from dad and uh you know, more so from him than me, I would suggest. >> Mhm.
01:51:16
>> Um and your wife Tash, like you I feel like you sort of touched upon this
01:51:20
before, but you what sort of role has she played in your success? Oh, she's came into my life at a really
01:51:26
great time. Um, as I took over the All Blacks and she's a former sports woman
01:51:33
herself. She's a very successful net baller and uh she's very straight shooter. So, she's not frightened to
01:51:40
tell me what she thinks I should be doing. and and she's strong with that and and I love that because she's got
01:51:48
good wise counsel and um good understanding of sport in itself and >> Mhm.
01:51:54
>> but more importantly what's right and wrong about life. So she's been
01:51:58
wonderful and and as I said as a as a blended family she's you know been wonderful mother so great stepmother as
01:52:07
well. Yeah, I suppose she's got to run the household because it's it's not just the
01:52:13
11, 12, 13 games, whatever a year we see on TV, is it? Like there's a lot that a
01:52:18
lot that goes on. What is it exactly like with All Black Coach? Like how how many nights a year are you away from
01:52:23
home? >> Uh I think one year we're about 290 days away from So >> but
01:52:33
most years would be 140 to 190 probably. So, you know, at least half the year or more.
01:52:41
>> Um, so there's a lot of time where she she's left dealing with with stuff and it's
01:52:50
difficult enough, you know, when it's not a blended family. So, when it's a
01:52:52
blended family, you're dealing with other people as well and and uh there's
01:52:58
multiple people to be looked after. So during the earthquakes, uh, you know, Crochet was all all cones
01:53:06
and we had kids getting dropped off all over the city to schools and she was having to do that. But, you know, she
01:53:13
was on the money and we were still learning to be a couple as well. And uh at times, you know, she probably sold
01:53:23
shouldered, you know, massive amount of responsibility and and uh more than she probably deserved to have to take. But
01:53:32
um it was just, as I said before, the sacrifice is that group of people, not the not the person doing the job. Like
01:53:40
it's not a sacrifice to coach the All Blacks. It's a sacrifice not to have
01:53:43
your husband or your father at home. I think they're the people that sacrifice.
01:53:48
A and and whenever um like you were under the spotlight or you know coping criticism. Yeah. What like what sort of
01:53:55
impact does that have on her? >> Oh, they feel that and but you know they're also as I said because she's
01:54:03
been through the sporting arena herself. She understands a lot about it and uh her advice is she
01:54:12
probably one of the first people I'd look to when I'm frustrated or I'm
01:54:16
feeling something I can talk to her about it and she'll have good advice for
01:54:20
me. So, she's been great. >> Yeah. I've um I've got a photo here. I
01:54:25
found this online. It's um it's a it's a beautiful photo. I think this is from um
01:54:31
2019. When where did where did you finish in the World Cup? Was it third? You got the third place medal. Yeah. So,
01:54:36
there's um >> there's a really nice moment where >> um I think you get you go over to the
01:54:41
grand stand, there's security guards. Um she breaches all health and safety protocol and
01:54:46
>> jumps over the bar. >> Jump over the barrier and then it's um
01:54:48
you guys on the field together and >> um yeah, it looks like a couple in love.
01:54:54
>> Oh, well, yeah, I do love her and >> I'm pretty sure she loves me, too. So,
01:54:59
can't um >> I I certainly have no uh right to be uh saying that I've done all this by
01:55:09
myself. I mean, she's certainly been a big part of it. >> Yeah. So, I feel like um you're at that
01:55:15
reflective stage of life now. What are you still working on as a man? >> Uh still trying to be a better husband
01:55:22
and better father and you know, they're the two key jobs I've got now. and be a
01:55:27
better coach. Like >> just be a better human being. You don't get it right every day of the week. But
01:55:33
uh if you can keep asking yourself to be better, I suppose you've got a chance, you know.
01:55:39
Certainly not perfect. That's for sure. >> Mhm. Well, yeah. Well, nobody is.
01:55:44
>> No. >> No. Um we're all we're all flawed. And anyone that anyone that isn't has lived
01:55:50
um an incredibly boring life, right? >> Yeah. Yeah. Well, I look, I think we're
01:55:54
all flawed by the things that happen to us when we got no uh control over those things when we're young children and
01:56:03
we're we're um either scarred or or created by those experiences and and
01:56:12
if you you know talk to the psychologists, they'll say it all happens at a young age. So, at a young
01:56:18
age, you don't have too much control. It's but it's how you choose to
01:56:24
>> get yourself through that. And you know, if you become aware of what your flaws
01:56:28
are, then you can slowly but surely fix them >> or >> or do try and do better
01:56:36
>> or control them. >> Yeah. >> You know, so they're not flaws and
01:56:39
they're not such a handicap to who you are in your everyday life. And you know,
01:56:44
some people unfortunately don't get to do that and it's a tough old life for them. M.
01:56:51
What are your biggest flaws, would you say? >> Uh, selfish. >> Um, yeah, probably selfish.
01:57:04
Uh, competitive, which makes me selfish. Yeah, look, I don't It's easy to rattle off a few things,
01:57:17
but Some people see and say, "Well, this, this, and this." And other people say
01:57:25
that, that, and that. And >> it's not really what the biggest ones are. It's just what what it is that that
01:57:32
can jump out and bite you in the bum. >> Mhm. >> Uh when you don't want it to.
01:57:35
>> Yeah. >> And And you know, if I think about myself, uh you know, there's three or four
01:57:44
things. my pride, you know, can get in the way. And um, you know, I think about, do I like being
01:57:55
embarrassed? No. You know, when I was younger, a lot younger, you know, like I couldn't laugh at myself because I was
01:58:01
too, you know, I'd be ashamed or embarrassed by, you know, people laughing at me or laughing at something
01:58:07
that I should have been laughing at, too. So, you know, there's lots of things
01:58:13
that and they come and go, too. Like, you know, you get one under control and then something else will jump up. So,
01:58:21
but by and large, I'm pretty happy with the human being I am and and uh I've got
01:58:27
the love of a wonderful woman and and my children and and you know, I've got some
01:58:33
great friends, so can't ask for too much more than that. >> Yeah. Yeah. You seem like, you know,
01:58:38
you're at peace. Are are you someone that you'd want to have a beer with?
01:58:43
>> Uh, some days. >> That's a real honest answer. I appreciate that. I feel exactly the same
01:58:50
way. >> Some days it' be certainly wouldn't want to have a beer with me cuz I might be a
01:58:55
we bit grumpy. But look, I've just I understand I'm just turned 66, you know.
01:59:02
So every day is a good day that you wake up and and >> you can be as reflective as you like,
01:59:09
but really life's about living now. Uh I'm not there's no point me judging
01:59:18
myself or allowing other people to judge me at 66. I've just got to enjoy every day
01:59:25
that I'm alive. I don't know how long I'm going to still be here for. And
01:59:29
look, I hope it's as long as possible, but if I happen to go tomorrow, then I'll go knowing that, you know, it's
01:59:36
been a pretty good life. And and uh I've been fortunate to to have been involved
01:59:44
in some wonderful things. >> [ __ ] that's a beautiful answer. >> Your your grandkids, how do they hope
01:59:53
how do you hope they see you as a man? or don't have any yet. So, uh, >> come on. Come on. There's a blended
02:00:00
family. Who's going to be first? >> No, we don't want to put them under
02:00:03
pressure. But look, I don't know. and and and I think the again if we are fortunate enough to to have
02:00:20
grandchildren and and uh I just want them to know that granddad's someone they can go to and and get an ice cream
02:00:29
or get a a piece of chocolate or all the things that mom and dad don't give them because
02:00:37
they're not allowed them. >> You know, >> granddads and and and grandmothers are
02:00:41
there to spoil grandkids. >> Jeez, I I could see you being a granddad and I reckon you'd be a fantastic one as
02:00:47
well. Great for shoulder rides. >> Uh yeah, well be great for the ice creams and the chocolates cuz I like
02:00:53
them myself. >> Yeah. >> Um when was the when was the last time you cried? Are you quite in touch with
02:00:59
your emotions? >> Oh, yeah. I get quite emotional when we start talking about family.
02:01:04
>> Yeah. >> Yeah. I'm surprised I haven't cried when you give me that picture of Tash
02:01:08
actually, but >> Oh, it's a beautiful photo actually. That just the whole moment like um Yeah.
02:01:14
her jumping over the barrier and and you both look so happy and at peace and calm.
02:01:20
>> Yeah. >> Yeah. I mean, I'm sure you'd prefer a different color metal around your neck,
02:01:24
but the fact that you you seem so happy and you've got your chest puffed out
02:01:27
with a a bronze medal. >> I don't know if that's my chest. I think
02:01:29
that's uh >> What are you most afraid of? Um, what am I most afraid of?
02:01:41
I'm not sure I'm afraid of anything really. That's probably a pretty
02:01:49
cynical answer because I will be. There'll be things that I'm not a big worrier. Like, I've always
02:01:57
thought that worrying is a waste of time because it hasn't happened. then okay prepare for it to happen and
02:02:06
have a plan for it or if it has happened what are you doing about fixing it? >> Um
02:02:13
but um as I said before life's been you know I've been very fortunate. There's
02:02:20
not too much to be afraid of because I've lived a very been treated to a wonderful time while
02:02:28
I've been here and uh I guess you fear that the people you love get hurt or or you know D got uh breast
02:02:40
cancer we ago and that was tough and you fear that but you know things are going really
02:02:48
well there. So keep your fingers crossed that that carries on. But that's really
02:02:52
the only thing I'm fearful of. I'm not I'm not scared of um you know
02:03:01
life ending or or not being you know being judged by other people. That's never been something that's
02:03:09
bothered me. But >> I I think you Yeah. If I was got down deep and and uh honest about it really is the
02:03:20
only fear I have is what you know may happen to your kids or your wife or the people you love.
02:03:27
>> Mhm. >> Yeah. I I'm not scared of dying, but um I think it's it's not not something I
02:03:35
want to do, but it's the FOMO aspect, I guess. You know, it's what you'd miss
02:03:38
out on. >> Yeah. Yeah. If you think if you dwell on it too long and you think about it,
02:03:42
that's what it would be for me. >> Yeah. I guess like >> you have no control over being born and
02:03:50
you have no control over when you're going to go. So, but you do in between.
02:03:55
>> And that's why I said, you know, I'm 66 now. I'm trying to work really hard on
02:04:00
not allowing other people to affect me with through their judgment or, you know, be tied down to how they think
02:04:08
I've got to do this because they think I should be doing it. If I'm doing what
02:04:12
needs to be done because it's right for me and and and the people that I love, then,
02:04:20
you know, I'm living pretty good life. And uh if I happen to to drop dead, I'm
02:04:26
going to be I I won't know I'm dead. >> And And but I know that I've I've uh
02:04:35
I've I've I've had a good go, you know. >> Yeah, you sure have. What do you think?
02:04:41
Is there an afterlife? >> Well, look, I don't know. But >> no, no, no, no. Well, no one knows.
02:04:47
>> But if there is, then we'll we'll we'll enjoy that for what it is, you know, and
02:04:54
>> that's a whole new experience, isn't it? Um, do I am I a spiritual person? Uh,
02:05:04
not overly, but certainly not underly either. I think I'm sort of middle of the road.
02:05:10
>> Mhm. >> Um, yeah, but it' be a hell of a way to go if there is
02:05:16
an afterlife. Bloody good party. >> Bonus. Um, is there three words that you'd like um,
02:05:25
family and friends to use to describe you at your funeral? >> Have you Have you heard this before? Do
02:05:30
you may have even come up with this. I had had this guy on the podcast called Dooall Allen, multisport legend, uh,
02:05:35
podium, finished on the coast to coast nine or 10 times, then became America's
02:05:39
Cup Cyclaw. >> He he does some like 24 48 hour adventure races. And one of his
02:05:44
teammates was um, Richie Mccau. >> Yeah. And he said during one of the nighttime challenges to keep everyone
02:05:50
sort of motivated, Richie went around the team and got everyone to, you know, to say three words they'd like people to
02:05:56
use at their funeral. And he couldn't remember Richie's three words, but one
02:05:59
of them was integrity. And he he thought it was an interesting word because even
02:06:02
though I'd only known Richie a couple of days, uh, that is definitely one of the
02:06:06
words he would have used for him. >> Yeah. >> Is this is this one of your coaching
02:06:10
things? Did you give this to Richie or >> No, no, no. Uh we often talked about uh
02:06:17
you know your story at what story would you want them to >> tell about you when you have your
02:06:23
grandchildren on your knee and or you know your son or daughter has their child on their knee and they're talking
02:06:30
about you. We talk about that a bit. But uh no, the three things I know like does
02:06:39
it matter what they say? Like at the end of the day, you're going to have some people say he's a bastard.
02:06:48
Some people going to say, "Oh, you know, he's brilliant." Um the people to ask that question I reckon
02:07:00
are the people that are closest to you. You know they'll they'll be able to say
02:07:03
it and you you can come up with all the you like it to be integrity and you'd
02:07:08
like it to be this and you'd like it to be that. But the reality is you know
02:07:12
people at funerals is you never hear anyone say anything bad anyway. But yeah, there's plenty of people that have
02:07:21
passed away that people have spoken about badly before they passed away. >> 100%.
02:07:27
>> So, I'm not too I'm, as I said before, I'm at the stage of my life where, you
02:07:32
know, people can say what they like. >> Not going to affect me anymore. >> Um, and I'm not going to be allow other
02:07:40
people to to judge me. Um, the people that I love, they can judge me >> and and and I'll judge myself.
02:07:52
>> Yeah. Are you proud of yourself? >> Uh, am I proud of myself? I'm,
02:08:03
you know, if you look back to a little boy that was born in Mosgill, uh, and to where I've come now, yeah, I'm
02:08:22
proud of myself. I'm proud of uh being able to say I work with some wonderful people uh who have given us a
02:08:35
lot of success in in sport. Uh I'm proud to say I've got some wonderful friends. Um and through that
02:08:43
we've had some success in horse racing and and various other things. Uh, I'm
02:08:50
proud of the fact that I've grown as a human being and way better husband now
02:08:56
than I've ever been. Um, yeah. So, yeah. Well, I would be I think I can sit here and say I'm proud of myself. Yeah.
02:09:07
But >> I'm also realist enough to know that, you know, I could have if I had life
02:09:15
again, would there be things I'd change? Yeah. 100% and and all the way all along
02:09:22
the journey you change them and but hindsight's a wonderful thing. You don't
02:09:27
get to um have another go, >> you know, and if you do, I won't be called Steve Hansen. I'll be called,
02:09:36
you know, Jenny May or who knows, you know, like and and you don't get the opportunity to
02:09:44
to bring the wisdom with you. Um, this has been great, Steve. This has been really good. Um, yeah, you've been
02:09:54
like a a dream guest uh for mine on the on the podcast when I randomly reached out to your son with a DM and um we made
02:10:03
this happen. I was really surprised and it's been everything I hoped it would be
02:10:06
and more. Um, can I call you sir? >> How's it how's it been for you? Do you
02:10:14
you okay? Yeah, I mean it's it's a hell of a life and there's a lot to reflect on and I
02:10:19
just wonder how you feel reflecting on it for this length of time. >> Well, I was probably haven't spoken
02:10:25
about myself like this uh for this amount of length and time and you know it's enjoyable um doing podcasts. I've
02:10:36
been lucky enough to do a couple of them. Uh, and you get an opportunity to actually express who you are and
02:10:45
uh, and have the opportunity to thank the people that you've worked with. Um, but at the end of the day, you know,
02:10:52
like we're we're just all people and you know, some of us are lucky enough to be
02:10:59
successful at some things and you know, whether it's academia or whether it's
02:11:03
sporting proess or or whatever it may be. So, doesn't make us any better or any worse than anyone else. It just
02:11:10
means it's who we are. and um through our success uh you know our families benefited and and you know I'm grateful
02:11:19
for that. >> Well, I'm so incredibly grateful and appreciative for your time today. It's
02:11:24
been amazing, mate. And thank you so much. >> Yeah, thanks Norman. I've enjoyed it,
02:11:28
too. So, and I enjoyed the coffee. So, and you didn't even have to pay for it.
02:11:34
>> There he goes. Cheers, Steve. >> Good, man. Thank you.

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  • 70
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  • 65
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Episode Highlights

  • Coaching the All Blacks
    Steve Hansen reflects on the privilege and sacrifices of coaching the iconic team.
    “It's a privilege to be able to coach the All Blacks.”
    @ 04m 30s
    July 13, 2025
  • Reflecting on Media Relationships
    Steve discusses his struggles with media relationships and the importance of honesty.
    “I knew that the media and I weren’t getting on well.”
    @ 21m 13s
    July 13, 2025
  • Accepting a Nighthood
    Steve shares the emotional journey of accepting a nighthood and its significance.
    “It’s not just about accepting it for yourself.”
    @ 26m 55s
    July 13, 2025
  • Lessons in Empathy
    Coaching taught me to be empathetic and understanding of people's stories.
    “Don't rock into something and not know the facts before you make big decisions.”
    @ 40m 17s
    July 13, 2025
  • The Importance of Vulnerability
    Realizing vulnerability in leadership is a strength, not a weakness.
    “If you're vulnerable, you work out well okay they trust you more.”
    @ 48m 15s
    July 13, 2025
  • Learning from Mistakes
    Mistakes can be valuable lessons if we learn from them. 'You learn more from your fails than your wins.'
    “You learn more from your fails than your wins.”
    @ 01h 00m 37s
    July 13, 2025
  • The Importance of Tough Conversations
    Having tough conversations is essential for growth, both personally and professionally. 'Tough conversations don’t have to be tough conversations.'
    “Tough conversations don’t have to be tough conversations.”
    @ 01h 09m 04s
    July 13, 2025
  • The Challenge of Trust
    A coach advises a star player on the importance of trusting teammates.
    “Just do yours and trust the boys will do theirs.”
    @ 01h 24m 51s
    July 13, 2025
  • Adversity as a Teacher
    The coach reflects on how facing challenges shapes growth and learning.
    “Adversity is a wonderful teacher.”
    @ 01h 39m 45s
    July 13, 2025
  • Reflecting on Loss
    Discussing the impact of losing his parents and the acceptance of life's unfairness.
    “Life's not fair, so there's no point being a sook about it.”
    @ 01h 46m 43s
    July 13, 2025
  • Life at 66
    Emphasizing the importance of living in the moment and appreciating each day.
    “Every day is a good day that you wake up.”
    @ 01h 59m 04s
    July 13, 2025
  • Life's Uncertainties
    Exploring the unknowns of life and the afterlife.
    “If there is an afterlife, then we'll enjoy that for what it is.”
    @ 02h 04m 43s
    July 13, 2025

Episode Quotes

  • The greatest strength is also their greatest weakness.
    EXCLUSIVE: Steve Hansen Lifts the Lid on Richie McCaw, Aaron Smith & World Cup Heartbreak
  • It still hurts you to a degree.
    EXCLUSIVE: Steve Hansen Lifts the Lid on Richie McCaw, Aaron Smith & World Cup Heartbreak
  • You can't pretend to care about people.
    EXCLUSIVE: Steve Hansen Lifts the Lid on Richie McCaw, Aaron Smith & World Cup Heartbreak
  • Tough conversations don’t have to be tough conversations.
    EXCLUSIVE: Steve Hansen Lifts the Lid on Richie McCaw, Aaron Smith & World Cup Heartbreak
  • Adversity is a wonderful teacher.
    EXCLUSIVE: Steve Hansen Lifts the Lid on Richie McCaw, Aaron Smith & World Cup Heartbreak
  • I've been fortunate to have been involved in some wonderful things.
    EXCLUSIVE: Steve Hansen Lifts the Lid on Richie McCaw, Aaron Smith & World Cup Heartbreak

Key Moments

  • Coaching Privilege04:30
  • Legacy Discussion06:53
  • Empathy in Coaching40:17
  • Vulnerability Realization45:10
  • Support During Crisis54:36
  • Trust in Team1:24:43
  • Grandfather Aspirations2:00:26
  • Life Reflections2:09:02

Tension Over Time

Words per Minute Over Time

Vibes Breakdown