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Is the SaaS Bubble Finally Bursting? - Chamath Palihapitiya

June 25, 2025 / 08:23

This episode discusses the evolution of software solutions, the impact of AI on software development, and the changing landscape of the SaaS market. Guests include Chimath Palihapitiya and Jason Friedberg.

Chimath Palihapitiya shares insights on how companies are moving away from traditional vertical software solutions due to inefficiencies and costs. He emphasizes the potential of AI to revolutionize software development, allowing teams to deliver customized solutions more efficiently.

Jason Friedberg adds to the conversation by highlighting the disconnect between IT organizations and company leadership, which hinders the adoption of new software models. He notes that many companies are beginning to rethink their software spending and explore custom solutions.

The discussion also touches on the shift from per-seat pricing models in the SaaS industry to consumption-based pricing, with both guests expressing skepticism about the sustainability of this approach. They argue that companies may struggle to justify costs associated with variable pricing.

Overall, the episode highlights the ongoing transformation in the software industry, driven by AI advancements and changing business needs, suggesting significant opportunities for investors who adapt to these changes.

TLDR

AI is reshaping software development, prompting companies to rethink traditional SaaS models and explore custom solutions.

Episode

8:23
00:00:00
if I had to guess about what has changed from 2021 to 2025 is that most companies have realized
00:00:09
that buying yet another vertical software solution is not going to help their business that it typically
00:00:18
adds bloat it adds cost and it adds people and I think starting in 2023 what people started to guess is at some
00:00:29
point in the near future you're going to have some AI way of rewriting all of this vertical software and I think
00:00:38
that's why it stopped growing i don't think this SAS market ever had the return on equity that it was supposed to
00:00:47
and I think so many companies have woken up from this hangover saying there's got
00:00:51
to be a better way it can't always be yet another tool yet another program yet another multi-year delay
00:01:00
yet another price escalator and I think that that the jig is totally up for software you're referring to the
00:01:08
Salesforce and the SAS category Chimoth and what you're doing at 8090 specifically yeah well it's it's not
00:01:15
just us but like if you look at anybody that's rebuilding software it is so much easier to rebuild software
00:01:22
from scratch today like my team of 30 people can transact hundreds of millions of dollars of work not because we are so
00:01:32
prolifically amazing but frankly because well I think the team is good but honestly because the underlying tool
00:01:37
chain gives you a level of leverage and so if you rebuild the software development life cycle using these tools
00:01:46
you can't help it but become much more efficient and you can't help it but deliver custom solutions that are
00:01:52
meaningfully cheaper and I think Jason if you look at the entirety of the software that runs the world we're going
00:01:59
to rebuild it soup to nuts all of that and the tool you're referring to just for the audience is the AI co-pilots
00:02:06
that are making that are contributing 30 40% to code bases at Microsoft and less
00:02:11
less specifically that because those are those are good for individual people but
00:02:15
the software development life cycle is more the horizontal end to end of making things got it so what we do internally
00:02:22
at 8090 is we have an entire process that starts from the PRD all the way out to the functioning code and we use
00:02:28
different techniques at each step but what you get is a 50 60 70% increase at each step which then compounds and so
00:02:37
you have the ability of a team that would otherwise be able to service tens of millions of dollars be a team that
00:02:43
can service hundreds of millions and then a team that would otherwise service hundreds can service billions let me ask
00:02:48
you guys your response to this theory if there is going to be this kind of accelerated
00:02:55
call it custom software rebuild of business models and you take the S&P 493 do you think that we enter an era where
00:03:04
there is a similar dispersion as we're talking about seeing in the MAG 7 with the S&P 493 where there are going to be
00:03:12
probably the biggest money-making opportunities for investors that we've seen in decades
00:03:19
between those that do adopt and do rebuild using AI and those that don't for 100 100%
00:03:27
i had a call yesterday with one of the largest private equity funds in the world hundreds of billions of dollars
00:03:33
under management and we're doing something with them at 8090 with one of their most important assets
00:03:40
and when you're an owner of a business and you can direct specific change and you can rip out
00:03:51
hundreds of millions of dollars of software licenses and replace it with tens of millions of dollars of highly
00:04:00
customized software it's an enormous lift to OPEX and business model quality so why doesn't it
00:04:08
happen more the reason it doesn't happen right now for this S&P 493 is that the IT organizations inside all companies
00:04:17
essentially speak a different language than the CEO the CFO and the board so if the CEO CFO and the board of directors
00:04:24
of the S&P 493 speak English the IT organization speaks Mandarin Chinese and you get away with saying all kinds of
00:04:31
i'll give you an example i went to a CIO conference one person that I met an $18 billion a year IT budget
00:04:43
what the does that actually even mean to spend $18 billion a year on it i'm not saying that this is a mag seven
00:04:52
company guys and when you take that example and you multiply it by 50 and 100 and 493 examples of people spending
00:05:00
money there's an entire cartel of influence that's been built in software that's going to get undone because
00:05:07
you're not going to be able to justify it free absolutely correct and the response from the SAS industry is
00:05:13
changing from the per seat model as the number of employees at these companies continues to get lowered obviously
00:05:19
Microsoft a lot of layoffs andy Jasse talking about layoffs they're moving from the per seat model they're not
00:05:25
taking this uh laying down uh they know that people are going to make custom software so what they're doing is
00:05:30
they're moving to a consumption model so you're seeing people charge per call per
00:05:35
customer support call etc and well it's I'll tell you why it doesn't work it's working in combination
00:05:41
hold on hold on let me finish the other thing they're doing is they're dramatically lowering the number of
00:05:45
people and the developers they have on their team and then a lot of what's happening in the background is the third
00:05:49
piece they're doing is they're starting to uh do rollups and people are starting
00:05:54
to talk about how can we take you know 20 of these SAS companies lower them just like you're doing to compete your
00:06:01
thought playbook well I just wanted to comment on this like consumption based pricing
00:06:06
it doesn't work and what I mean is you can have some adoption in the short term the best example is Snowflake but in the
00:06:13
long term it destroys your business and the reason is because you don't know which data is valuable and you're not
00:06:19
going to put up with a variable business model that increases more and more cost
00:06:23
because you need to trap everything and so what happens is all of these other companies develop around you people go
00:06:30
back to Postpress people go to Superbase they find all of these ways of saying snowflake makes no sense and the reason
00:06:37
is because in this world nobody's going to pay consumption because you're like how do you expect me to you know hold
00:06:43
and store and pay for terabytes and terabytes potentially a day of data it's not sustainable we'll see if intercom
00:06:51
Salesforce HubSpot and we see if all of those people start Slack start losing their customer base or if they lower
00:06:57
their pricing to make it just too easy to keep those systems in thomas your thoughts yeah so two quick thoughts uh
00:07:03
number one Chimath to put a kind of a mathematical frame on this right we know that Anthropic is kind of the level zero
00:07:11
of code generation they're they're doing incredibly well powering companies like
00:07:14
Cursor right i think and this is order of magnitude correct that Enthropic in Q1 added 70% of the net new ARR in the
00:07:23
SAS industry right defined by public SAS companies right so let's just think that
00:07:28
the company in AI that is most powering the disruption of SAS added 3/4 of the net new of the entire industry right so
00:07:36
that's kind of point number one I think Freedberg point number two I think what we're seeing in the Max 7 right where
00:07:42
we're starting to have debates about who's well positioned and who isn't who's going to win and who isn't right
00:07:47
is actually as it was in the past 5 years going to be a broader lens into the S&P 493 I think inside of boardrooms
00:07:56
inside of every investment committee you're going to see the exact same conversations that we've been having
00:08:01
about the MAX 7 right who who's well positioned who can win what are the management teams maybe like Zuck that
00:08:07
are being aggressive and bold and capturing the opportunity and which are the ones that are not so for me as a
00:08:12
stock picker right I think over the next five years

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Episode Highlights

  • The Shift in Software Solutions
    Companies are realizing that more software isn't the answer; efficiency is key.
    “There's got to be a better way.”
    @ 00m 51s
    June 25, 2025
  • The Rise of AI in Software Development
    AI tools are revolutionizing how software is built, making it cheaper and more efficient.
    “The jig is totally up for software.”
    @ 01m 03s
    June 25, 2025
  • The Consumption Model Debate
    The shift to consumption-based pricing in software might not be sustainable long-term.
    “Consumption-based pricing destroys your business.”
    @ 06m 15s
    June 25, 2025

Episode Quotes

  • There's got to be a better way.
    Is the SaaS Bubble Finally Bursting? - Chamath Palihapitiya
  • The jig is totally up for software.
    Is the SaaS Bubble Finally Bursting? - Chamath Palihapitiya
  • You're not going to be able to justify it free.
    Is the SaaS Bubble Finally Bursting? - Chamath Palihapitiya
  • Consumption-based pricing destroys your business.
    Is the SaaS Bubble Finally Bursting? - Chamath Palihapitiya
  • How do you expect me to pay for terabytes of data?
    Is the SaaS Bubble Finally Bursting? - Chamath Palihapitiya

Key Moments

  • AI Revolution00:32
  • Software Hangover00:47
  • Consumption Model Crisis06:15

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