
This episode discusses the Spotify Car Thing, its discontinuation, and the recent decision to refund customers. Key topics include the device's launch, community response, and legal actions.
David from Waveform explains that the Spotify Car Thing was introduced in December 2021 as a $90 accessory for users without Android Auto or Apple CarPlay. Released in February 2022, it was discontinued by July 2022.
Despite Spotify's initial promise that the device would continue to function, the company faced backlash from users and a class action lawsuit. This led to Spotify reversing its decision and agreeing to refund customers.
The episode highlights the impact of community engagement and consumer rights in tech product support, as well as the challenges companies face when discontinuing products.
Spotify reverses refund policy for discontinued Car Thing after backlash and lawsuit.

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