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foreign [Music] ly two weeks since a waitress at a popular restaurant in Eastern Kentucky
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was found dead and tonight her family says they're patiently waiting for the investigation to play out and in the
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meantime as 13 news reporter Lane ball explains they're raising some questions about a possible Communication Breakdown
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at a time when she needed help the most Amber spradlin's loved ones were emotional as they gave details on how
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she died she was stabbed at least 11 times in her head her neck and her throat I can't
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imagine what she was going through and how she was feeling and it is it is horrible but that's not all
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they shared Thursday afternoon during a press conference outside of the Floyd County Courthouse
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some members of the community who were there to show support Thursday have questioned how long it's taken to figure
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out what happened at a Holman Martin nearly two weeks ago but the family says they have regular
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contact with the Kentucky State Police Troopers and do not want to rush their investigation process
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when they are ready to release it to us they will you know that's you know and I
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want them to do their job the best possible way that they could you know I wanted to do it correctly so that way we
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get the right person that did this well they wait for answers they're calling into question possible confusion with
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the 9-1-1 system they're concerned the calls requesting help did not get through to the closest law enforcement
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agency if our 911 system has failed her then at least she's too it's too late for her but at least it might help
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another family and that's why this is so important you know I wouldn't wish this
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on anybody to have to go through Floyd County Fiscal Court documents say in December 2022 the decision to move the
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call center from the Kentucky State Police post to the city of Prestonsburg was because of an increase in service
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fees now they've launched a petition to move the call center back to the Kentucky
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State Police post a family heartbroken wanting answers and changes but willing to be patient until
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investigators have all the pieces to this puzzle reporting in Prestonsburg Lane ball
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13 News [Music] [Music] thank you [Music]