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The Tylenol Murders /// Part 1 /// 480

November 08, 2022 / 54:53

This episode covers the Tylenol murders, product tampering, and the investigation into the deaths caused by cyanide-laced Tylenol capsules. The hosts, Nick and the Captain, discuss the timeline of events starting from September 29, 1982, when several individuals in the Chicago area died after taking extra strength Tylenol. Key victims include Mary Kellerman, Adam Janus, and Paula Prince, all of whom ingested the contaminated medication.

The hosts detail the symptoms experienced by the victims, including cardiac arrest and seizures, and the initial confusion surrounding the cause of death. Medical professionals, including Dr. Thomas Kim and nurse Helen Jensen, played crucial roles in identifying the link between the deaths and the Tylenol capsules.

As the investigation unfolded, authorities discovered that the capsules had been tampered with, leading to widespread panic and a nationwide recall of Tylenol products. The episode highlights the response from Johnson & Johnson and law enforcement, including the formation of a task force to investigate the poisonings.

Listeners learn about the changes in packaging regulations that resulted from this case, including the introduction of tamper-proof seals on over-the-counter medications. The episode concludes with a discussion on the lasting impact of the Tylenol murders on consumer safety and product tampering laws.

TLDR

The episode details the Tylenol murders, a case of cyanide poisoning that caused panic and led to major changes in product safety regulations.

Episode

54:53
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foreign [Music] [Applause] [Music] welcome to True Crime garage wherever you are whatever you're doing thanks for
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listening I'm your host Nick and here in the garage we don't tolerate nonsense of
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any kind in fact we've had five consecutive days since our last nonsense and here to crush that is the captain
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every day we have nonsense he just doesn't pay attention it's good to be seen it's good to see you thanks for
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listening thanks for telling a friend [Music] this week we are very excited to be
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featuring Mama's little yellow pills by Oscar Blues Brewing Company this is a delicious Bohemian pilsner unlike most
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Mass Market pilsners that are diluted with corn and rice mamas is built on pilsner and honey malt then double
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luxurious but a low dose refresher garage grade three and three quarter bottle caps out of five and here's a big
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cheers to some of our cool and refreshing friends first up at cheers to Nicole and her son captain in Arkansas
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make sure you subscribe to the show make sure you tell a friend and that is enough of the business all right kitties
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everybody gather round grab a chair grab a beer let's talk some true crime [Music]
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[Music] [Music] thank you imagine it's a normal Wednesday a work day a school day a day in the
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life but you don't feel normal you have a headache a cold or a fever you do the most normal thing in the
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world you take your preferred pain reliever pills with a sip of water knowing that soon you'll feel like
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yourself again only you don't within minutes of taking the pills you experience respiratory failure
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seizure cardiac arrest and death this is what happened in the greater Chicago area in Illinois
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several people took over the counter pain medication for everyday ailments purchased at their neighborhood pharmacy
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only to die inexplicably within hours what in the world happened here How could a medication the very essence
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of something intended to make people better kill them so suddenly and efficiently it is the very rare but very
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real crime of product tampering someone some ones or maybe even a group of people were poisoning the General
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Public killing indiscriminately shopping at the grocery store was like playing Russian roulette
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but what was the motive the how was clear but the why and what for is anyone's guess
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was the motive simply just to kill was this a form of public terrorism or mass extortion or both
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and what kind of monster uses a painkiller as a vehicle for murder this is true crime garage
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and this is the case of the Tylenol murders [Music] September 29th 1982 Mary Kellerman was 12 years old the
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middle schooler lived in Elk Grove Village Illinois she wasn't feeling well that day and had stayed home from school
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she told her dad that she had a headache and a sore throat and he went to the medicine cabinet and brought her an
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extra strength Tylenol capsule he took from a bottle his wife purchased the day before at a Jewel Osco store in Elk
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Grove Village Mary dutifully swallowed the pill went into the bathroom and then she collapsed by the time paramedics
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arrived they found Mary in full cardiac arrest she was rushed to the hospital where she
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was pronounced dead around 10 A.M doctors could only guess that she had suffered an aneurysm she was her parents
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only child that same morning postal worker Adam Janus of nearby Arlington Heights Illinois age 27. went
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to his local Jewel Osco store on Vale Avenue in Arlington Heights and purchased steak flowers and a bottle of
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extra strength Tylenol capsules he had lunch with his new wife Teresa and then not feeling well took two capsules from
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the bottle he had just purchased and swallowed them down he went to bed but immediately started
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convulsing and passed out Teresa called 9-1-1 when the paramedics arrived around two o'clock they rushed
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Adam to the ER where he was pronounced dead at 3 15. Dr Thomas Kim at Northwest Community Hospital told Adams Family
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quote nothing seemed to help he suffered sudden death without warning it was most
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unusual end quote devastated Adam's family including his 25 year old brother Stanley and Stanley's wife also named
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Teresa age 19 gathered in the Janus home to be with loved ones and make funeral arrangements for their loved one
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in their distress they both developed headaches and were handed a bottle of Tylenol the same one
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that Adam's pills came from both Stanley and Teresa soon dropped to the floor and
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started convulsing Adam's wife Teresa called 9-1-1 for the second time that day Dr Kim was still on
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duty at the hospital when the second batch of Janus family members were brought in with inexplicable symptoms
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they were both in full cardiac arrest and soon died confounded at the mysterious deaths of
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several family members in one house Dr Kim decided that poison control centers should be contacted
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Dr John Sullivan of Rocky Mountain poison Center told Dr Kim that what he was describing sounded like cyanide
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poisoning meanwhile nurse Helen Jensen spoke to the remaining members of the Janus Clan and determined that the three
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dead people had all ingested extra strength Tylenol prior to dying she went to the Janice home
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where nurse Jensen found the Tylenol bottle on the kitchen counter and the receipt for its recent purchase in the
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trash Jensen counted the pills remaining in the bottle and noted that six pills were missing six pills missing three
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people inexplicably dead Janice brought the bottle to the administrators at Northwest Community
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Hospital and voiced her concerns but didn't feel that she was listened to after all Tylenol was the number one
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selling pain reliever worldwide it made people feel better it didn't kill them nurse Jensen wasn't the only one who saw
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a pattern firefighters in Elk Grove and Arlington Heights Chuck Kramer Richard keyworth and Phil capitelli noticed the
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9-1-1 calls and quickly surmised that something was up with these unexplained deaths in the neighboring towns
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guessing that they might be somehow related they reported to police that it seemed that all the victims had taken
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Tylenol right before suffering fatal symptoms but while some people were just starting to observe similarities in the
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four strange deaths in the area on September 29th more people continued to take Tylenol for various ailments well
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Tylenol had 35 percent of the market share of pain relievers in 1982. it was the number one selling brand worldwide
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on the afternoon of September 29th think about how fast all of this stuff is happening all of this these terrible
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distress calls coming in people collapsing being rushed off to the hospital this is all the same day well
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back to one thing that you said before the the doctor that was communicating you know to go hey find this bottle how
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many pills are left one of the things that they're able to do is to smell the bottle and that smell like almonds
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because cyanide has a almost a almond smell a bitter almond smell Mary Reiner 27 of Winfield known as Lynn was home
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from a hospital after having just given birth to a baby boy four days earlier now she went out to Frank's Finer Foods
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in her town about 25 miles from Arlington Heights to buy some regular strength Tylenol
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but she didn't take these from what we can tell instead she took two extra strength
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Tylenol capsules that is believed to have come from the hospital that gave these to her to take home and use as
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needed I do want to throw something out here Captain before we move on but in this particular incident there are two
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sources that I was looking for information on the death of Mary Reiner one comes from a book called Thai MERS
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which is by Scott Bartz in his version of this portion of the story it's unknown where this extra
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strength Tylenol came from that she in fact purchased regular Tylenol that day right when you look at John Douglas's
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books where he briefly discusses the case in two of his books one being mind Hunter and the other the anatomy of
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motive he says that it was found that she took two extra strength Tylenol pills that
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were from a bottle that she had purchased at some point we don't know when right but this bottle was found in
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her purse these are two very completely different stories I do not know which one is in fact correct so I wanted to
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make sure we pointed that out here well didn't they surmise that all these victims would have had to buy the the
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product within the last day because cyanide would have been able to eat through the capsules it would it would
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corrode the gelatin capsule that encapsulates the powder and yes it would corrode that so these whoever was
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constructing this and putting together The Poisoned capsules had to do it relatively soon before they were
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purchased and then ingested because it would destroy them to the point where nobody in their right mind would look at
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what was now in the bottle and and consume it so we're not exactly for sure where she got the extra strength Tylenol
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but we're sure that she took the extra strength Tylenol that's what both of these sources do in fact State she took
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these in fact Captain right in front of her husband her mother-in-law and three of her children
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now Lynn went into convulsions and collapsed almost immediately within two hours she died at the same hospital
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where she had birthed her son just days before wow Mary McFarlane 31 of Elmhurst
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worked at the Illinois Bell phone center in the Yorktown mall in Lombard 10 miles
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east of Winfield she told her co-workers that she had a headache and she took two
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extra strength Tylenol capsules from a supply she kept in a container in her purse the pills came from a 50 count
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bottle that she purchased the previous day at the Woolworths she had already consumed five of the
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pills from that same bottle but she died within minutes of taking these last two so pointing out here
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captain that in this particular case right where this woman passed away from being poisoned obviously not all of the
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pills inside that 50 count bottle were contaminated doctors assumed that she had had a stroke or some type of
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aneurysm late on September 29th flight attendant Paula Prince age 35. she was just back in Chicago after an East Coast
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shift she stopped at a Walgreens on North Wells Street in Chicago's north side of extra strength Tylenol two days
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later she was found by her sister dead on her bathroom floor with an open bottle of Tylenol sitting on the sink
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and one capsule missing from this bottle so now we have seven total victims that's correct and it was determined in
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this investigation captain that even though Paula Prince wasn't found until several days later right they were able
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to determine that she had been dead since that Wednesday night since that September 29th again all of this
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happening in just a matter of a short period of time and just three days seven people died yeah and what was difficult
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here is if you look at how much it would take how much cyanide it would take to kill
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somebody these people were receiving a hundred percent to a thousand percent of a lethal dose yeah and I think that's
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one thing that we need to keep in mind as we're going through this case so what we can already determine is that we got
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multiple bottles that have been contaminated that have been laced with poison right
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and not every capsule in every bottle seems to have been contaminated with this poison it's almost like this
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murderer is pulling out a couple pills filling it back up with a couple poisonous pills and then moving on to
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the next bottle well and even even the capsules themselves do not seem in all of these incidents to contain the same
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amount the same level of poison right now all seven of these victims were all exhibiting the same symptoms at the time
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of their passing these are seizures convulsions and quick deaths seven people who lived within just a few
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miles of each other in five different towns around the Chicago area seven people who had one thing and one
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thing only in common they had all taken Tylenol from bottles that were purchased
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very recently the coroner's office and cook in DuPage counties where all the deaths occurred
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did not think to test for cyanide poisoning or in fact any poisoning of any kind no foul play was suspected this
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was at first Tylenol was at the time the most popular pain reliever on the market with 450
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million dollars in annual sales and 37 percent of the over-the-counter pain reliever Market
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the concept that it could harm people was really truly Unthinkable at this time based on his conversations with the
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Poison Control Center we're going back to Dr Kim he was the one that was on duty when all three of
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the members from the Janus family came into the hospital suffering the same symptoms right all passing
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Dr Kim sent blood samples from the Janus family to the lab and had them tested for cyanide
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the test showed a lethal level of cyanide in these samples so much that the lab tech wasn't certain that the
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test was even accurate Dr Kim collected the extra strength Tylenol bottles taken from the Janus
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family home by nurse Jensen and the one taken from Mary Kellerman's home brought to him by an Arlington
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Heights police officer who heard about the Janus family desk right he called The Cook County medical
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examiner's office at 3 A.M and asked them to test the capsules in these bottles for Cyanide the chief
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toxicologist for the Cook County Medical examiner's Office his name is Michael Schaefer examined the capsules from the
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seized bottles of extra strength Tylenol as soon as he opened the containers he knew what he would find the smell as you
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pointed out captain of bitter almonds was evident and obvious to this man potassium cyanide has an odor like
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bitter almonds but it is only detectable by a portion of the population reports vary but it's between 30 and 40
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percent of the population can detect this smell Dr Schaefer noted that about 10 of the capsules
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were slightly swollen and discolored and contained potassium cyanide at a level toxic enough to provide thousands of
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fatal doses only Trace Amounts of Tylenol were found in these capsules and Dr Shaffer also determined something
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else and this is important the cyanide used would have been strong enough to degrade the gelatin-based
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capsule shells very quickly but these pills were only in the beginning stages of this degradation they still looked
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almost normal what this means as you pointed out earlier captain that someone had filled
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these capsules very recently likely within just a handful of days someone had opened new bottles of extra
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strength Tylenol opened individual capsules inside emptied them filled them with cyanide
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which would resemble like a white powder closed the capsules back up and replaced
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them into the bottles it then appears that the bottles were placed back on store shelves for consumers to purchase
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at this time there's no seal on these when you went to buy a pain reliever you got a bottle when you open it up I think
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they had the cotton swab at the beginning but they didn't have a seal there was no seal of of any kind and now
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we got a whole Community that's all of a sudden wondering wait a second how many deaths recently just in the
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past few days could be attributed to Tainted Tylenol as you pointed out Captain 37 percent of
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the over-the-counter pain reliever Market this Chicago is a large area a lot of people yeah one of the biggest cities in
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the United States well cyanide poisoning is poisoning that results from exposure
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to any of a number of forms of cyanide early symptoms include headaches dizziness fast heart rate shortness of
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breath and vomiting this phase may be followed by seizures slow heart rate low blood pressure loss of consciousness and
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cardiac arrest um onset of the symptoms usually occur within a few minutes some survivors have
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long-term neurological problems the Cook County Medical examiner's Office held a press conference on
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September 30th 1982 stating publicly that the Mary Kellerman and all three of the januses
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had definitely died from consuming extra strength Tylenol laced with cyanide when the press conference occurred no
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one had attributed the deaths of Lynn Reiner or Mary McFarland to Tylenol and Paula Prince's body had not yet been
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found right this is going to cause all kinds of shock fear and panic about the poison
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medication throughout the entire country the Tylenol poisonings became the most extensively covered news event since the
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assassination of John F Kennedy well just like you said I I mean the report I have is 35 percent of the market share
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but you said 37 so we're talking about the most popular pain reliever on the market
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I mean it's they're backed by Johnson and Johnson right mm-hmm people barrage poison hotlines with
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calls and flooded Hospital ERS the Food Drug Administration issued warnings to Consumers not to ingest extra
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strength Tylenol until the source of the poison could be identified close to the epicenter of the poison
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outbreak police in Illinois roamed the streets with bull horns warning residents not to consume the drug
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after a press conference by the mayor Chicagoans turned all of their home supplies of Tylenol into the police
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along with any records that they may have of when and where it was purchased by Thursday September 30th both Jewel
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Osco and chicago-based Walgreens ordered the removal of all Tylenol from their shelves Nationwide
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retailers across the country pulled extra strength Tylenol from Lot number mc2880
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the lot number the Janus and Kellerman bottles were part of which was the only Lot number in which
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cyanide had been identified the two tainted bottles had both gone through a warehouse in the Chicago
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suburb of Franklin Park and had been manufactured in Fort Washington the manufacturing facility was tested
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and was found not to be contaminated with Cyanide and they end up finding out that all the bottles were bought at
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different locations yes they were all purchased at different drug stores and and you're saying that two of the
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bottles came from the same distribution Factory that is correct distribution warehouse
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that's correct but keep in mind at this time in the ball game these are the only
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two bottles that they have decided were contaminated with cyanide right so while
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investigators and Johnson and Johnson the parent Corporation of the company that manufacture Tylenol we're still
00:24:27
determining the potential scope of the tainted medicine the autopsy was being performed on Lynn Reiner in DuPage
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County the medical examiner there was informed of the Tylenol poisonings in other towns and also that Lynn had taken
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some Tylenol capsules just before dying foreign [Music] [Music] a big shout out to jib Jiggler from
00:25:27
Parts on them there you go get out of our town so now very quickly we have a new
00:25:34
suspected case of cyanide poisoning this with the autopsy of Lynn Reiner so naturally law enforcement went to the
00:25:41
Reiner home they found a bottle of regular strength Tylenol that Leonard purchased that day this was Lot number
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one eight three three MB it's still sitting on the kitchen sink but they also found some extra strength Tylenol
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capsules which they believe were given to Lynn by the hospital when it discharged her
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in her bottle of regular strength Tylenol upon testing the capsules the assistant
00:26:09
chief toxicologist for the Illinois Department of Public Health determined that they were filled with potassium
00:26:17
cyanide an inexpensive low Purity grade that is typically used in manufacturing in heavy industry let it taken two extra
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strength Tylenol capsules one of which had contained cyanide the other apparently did not
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of the other six extra strength Tylenol capsules found in her bottle four were poisoned none of the regular strength
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pills in the bottle that she had purchased were tainted at all although authorities suspect that it is
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possible that Lynn's poison pills came from the hospital Johnson and Johnson removed all the pills from area
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hospitals and destroyed them without testing any of them so we will never really know it's easy to say to have
00:27:06
them test them all now because how big this crime became correct and you also have to wonder how much work and effort
00:27:15
are they putting into motion to just get the capsules off the shelves and and collect all of them so nobody else gets
00:27:22
harmed or killed yeah it's just this is not these are not easy tasks and these are things that you need to do
00:27:29
immediately with the quickness so we still have law enforcement looking into these other unexplained deaths so
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investigators looking into the Unexplained death of Mary McFarland the the Bell Telephone store worker began to
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question whether her death could also have been caused by Tylenol they found 10 extra strength Tylenol capsules in
00:27:52
the container in her purse five of which were determined to contain cyanide these apparently came from the
00:28:02
bottle that they found in her apartment this was Lot number 1910 MD this bottle contained 33 capsules one of
00:28:12
which was filled with cyanide this was a new Lot number and then a fourth the pills consumed by Paula Prince the
00:28:20
bottle bore the lot number one eight zero one m a which had not been listed by the company
00:28:27
among the known contaminated Lots interestingly the extra strength Tylenol bottle in Paula's bathroom was a 24
00:28:35
count bottle unlike the 50 count bottles used in the other depths right cyanide was found in one of the remaining
00:28:44
capsules but six other capsules were discolored they had been corroded by the cyanide leaking from that one tainted
00:28:54
pill from Johnson and Johnson the parrot company what ensued is considered the birth of Crisis management the corporate
00:29:02
method of handling a PR disaster right Johnson and Johnson announced at first a localized recall of just pills from the
00:29:11
tainted Lots but by October 5th they expanded that recall to a complete Nationwide recall of their painkiller
00:29:18
capsules at 31 million bottles that's exactly correct 31 million bottles were pulled from retail locations this is
00:29:29
estimated to have cost Johnson and Johnson about 100 million dollars they offered a reward of a hundred thousand
00:29:35
for any information one hundred thousand dollars reward for information leading to the arrest of the person or persons
00:29:43
responsible for the cyanide poisoning the recall I believe is what cost over a hundred million dollars you'd think
00:29:51
maybe we would offer a little bit more money than a hundred if it was my company and
00:29:57
we just lost 100 million I go hey I'm offering a million I'll pay I'll pay the one percent of
00:30:03
what I just lost to figure out what what [ __ ] did this what murder is out there they flew in
00:30:12
hundreds of chemists to assist in this testing process they worked hand in hand with the FBI and other investigators and
00:30:20
Johnson and Johnson examined the three distribution centers through which the tainted Tylenol bottles were processed
00:30:27
all of these were looked at and they publicly said that they found nothing nor was anything found at the one
00:30:35
Distribution Center in Pennsylvania that all the bottles had passed through the pills have been manufactured at
00:30:41
different plants so this is troubling because this means that they were not tainted during the manufacturing process
00:30:52
nor knowing what we now know about Cyanide and how it would react in that capsule and corrode everything
00:31:00
I think there was there's little reason to believe that anyway yeah you're moving a little fast let's let's slow
00:31:06
down for a second so we have seven victims seven victims that we believe we're all poison three of them took
00:31:13
pills from the same bottle correct so we have a total of four different bottles and that you're saying
00:31:21
that all the bottles came from different stores but how many came from different
00:31:28
distribution centers okay so we have yes we have seven victims who would have consumed capsules from
00:31:36
see therein lies a big question in this whole case with one of the victims we're
00:31:42
not really 100 certain where she obtained the poison capsules right so we could be talking about a situation of
00:31:50
seven victims with five different tainted bottles of Tylenol or four and then somehow she received
00:31:59
these poison pills from either the hospital or elsewhere we we can't say for certain but what we can say is given
00:32:06
the lot numbers on the bottles that we know tested positive for cyanide that they it seems like they had come
00:32:14
through similar from the same Distribution Center what is also determined is that they were
00:32:20
manufactured at different plants and from my understanding there was a plant in Texas and a plant in Pennsylvania
00:32:26
probably other plants as well but determined that pills came from those two plants manufactured at those two
00:32:34
plants which again points that it's not tainting the pills during the manufacturing process right
00:32:41
whoever did this did this at a later time after they had been manufactured packaged up and shipped off to be sold
00:32:49
yeah it almost seems like this individual is walking into the store maybe had a couple pills in his hand the
00:32:56
the cyanide pills opens up the Tylenol because we have no safety precautions at this this point and
00:33:05
just replaces a couple pills moves on to the next bottle or maybe does several bottles at that location
00:33:13
or just maybe one and then moves on to another drugstore doing the same process over and over that's exactly right the
00:33:21
the other thing that was quickly determined too Captain by Johnson and Johnson and investigators was that all
00:33:28
of the pills from these bottles or the bottles themselves had been manufactured the previous
00:33:34
spring so if they were contaminated during the manufacturing process they would have
00:33:40
been extensively corroded by September late September when people were consuming these things right now
00:33:47
that is one it's going to be horrific for the general public because now it seems like
00:33:54
we got some Rogue person out there who is in a very evil indiscriminate way killing Unknown People to the Vic to the
00:34:04
suspect or a group of people that are doing this to terrorize the community but it is a good thing for Johnson and
00:34:12
Johnson because it's not a mix-up in the manufacturing process it's not they are in fact
00:34:20
responsible but not to the level of that it's going on when the pills are made right and so if we do have a disgruntled
00:34:28
employee that they're still having to go around store by store they're not tampering with the medication during the
00:34:37
the initial processes correct someone's doing this after these these pills have already made it through the
00:34:47
distribution centers so either somebody's taking them off of a truck somewhere or off of multiple trucks that
00:34:53
would deliver these kind of goods or their I mean they could even be actually purchasing them from stores
00:35:01
taking them home and then putting together their poisoned bottle and then returning them to the store right did
00:35:10
you just show up at the store and you put it back on the Shelf yeah pull it out of your pocket put it at the front
00:35:15
of the Shelf where someone's going to grab it and and purchase it and take it home it's also a safer way because if I
00:35:21
go into a drugstore and I purchase this product I need some extra strength Tylenol I got a headache my co-workers
00:35:28
driving me nuts and they give me this bottle of pills while they also give me a receipt
00:35:35
so then when I come back in with the tampered pills and I maybe I go to put it back on
00:35:42
the shelves but I get caught right and if they say something I go oh no no this is my bottle here's my receipt
00:35:50
and so it would it would protect me when I went back to putting the the tampered with or the
00:35:58
poison back on the Shelf yeah yeah you wouldn't want to be leaving a paper trail of returning that that bottle you
00:36:08
would want to go around and purchase these from different stores at different times maybe even well in advance of you
00:36:17
doing this or again take them off of a truck or multiple trucks depending on where you
00:36:25
work or your accessibility to said trucks well it's 19. and you you want to just go back in there and place them on
00:36:32
the Shelf yeah which nowadays would go hey pull up the the horrible camera footage pull up that horrible camera
00:36:40
footage that we're not going to be able to make out who's in that picture but it's 1982
00:36:46
most stores do not have surveillance so I believe every place that they believe that these were purchased at
00:36:53
there was no surveillance cameras so they couldn't do anything about that but what they did do was all these stores
00:37:00
went back and I I'm I'm assuming this this came from law enforcement hey go back to the last week or so of any
00:37:09
shoplifters that you had and to re-question them the reaction from law enforcement to these Tylenol deaths
00:37:18
which came quickly to be known as the Tylenol murders or timers as the FBI called the case was well it
00:37:27
was Swift and immediate investigators from various agencies went to work forming a task force of 140 law
00:37:35
enforcement personnel officers from the five different towns were involved and because the case also
00:37:41
fell under Federal jurisdiction because of the United States Commerce laws the FBI jumped in as well sending 32 agents
00:37:51
to the area within hours of the murders coming to light a young within hours of the murders coming to light a young John
00:37:59
Douglas who would go on to be known as a legendary criminal profiler and FBI agent and more importantly friend of our
00:38:07
show was on a plane to Illinois we'll discuss his conclusions in a bit the task force looked into every angle
00:38:17
imaginable in this situation task force members examined a possible manipulation
00:38:23
of Johnson and Johnson's stock prices by some kind of crime syndicate right because you're looking for a competing
00:38:31
company yeah who who has something to gain out of this out of this Mass hysteria that has
00:38:37
been caused yeah they examine foreign terrorist groups they examined angry employees or
00:38:45
ex-employees at each location where the tainted Tylenol was manufactured stored or sold these people were interviewed
00:38:53
and evaluated shoplifters as you pointed out previously arrested for shoplifting from these drug stores they
00:39:02
were looked at a second time and spoke to in regards to this crime recently released inmates and mental
00:39:11
patients in the vicinity were profiled and interrogated as well police ran checks on every car receiving a traffic
00:39:19
ticket in the areas around the stores during September 29th during that whole time frame agents man the task force
00:39:27
hotline logging each tip no matter how crazy it seemed when it came in they also questioned every family member and
00:39:35
close friend of each victim I'd like to hear a top 10 list of the the craziest calls that came in on this on this case
00:39:43
yeah so you're interviewing all of the family members and close friends one because you're trying to fill out the
00:39:50
whole timeline on you know when and where it was purchased and in that jazz which seems to be fairly known by this
00:39:57
point in our investigation right but you're also doing that because you want to make sure that one of these victims
00:40:03
wasn't actually a targeted victim an intended victim whoever perpetrated that murder
00:40:10
was camouflaging that murder with the crime in the other deaths right investigators on the case were
00:40:17
conflicted between those who suspected that the tampering had occurred in the distribution process and those who
00:40:24
believed that it happened at the retail level authorities obtained lists of all employees of retailers and
00:40:34
the distribution chain as well you know anybody that would have had access to these Tylenol bottles or the cases that
00:40:43
they came in of course this list was massive this was a bunch of people to pour through
00:40:50
Illinois Attorney General Tyron Farner excuse you initially said that they were investigating disgruntled employees and
00:40:57
had already had 20 to 30 potential suspects in this case but the focus changed to retail level
00:41:05
tampering because it just seemed too implausible that the pills could have been messed with at a distribution
00:41:12
center and then put back into the supply chain right in large part Captain as you
00:41:17
pointed out that they're put on the front of shelves in different but proximate towns all kind of at the same
00:41:26
time so the timing was suspected to be very recent and almost simultaneous because
00:41:32
of the belief that the cyanide would corrode the capsules very quickly causing them to distort and change color
00:41:38
people would notice people would not ingest them experts advise that the cyanide would
00:41:44
eat through the pills within hours or days this is a little tricky here Captain because
00:41:50
I read the results of several tests and this was run by the Cook County Medical examiner's Office no corrosion
00:41:59
was found within 48 Hours of the induction of the cyanide the possibility expanded the time frame meant that no
00:42:06
one was really sure when or how the tainted pills had been placed on the shelves although
00:42:13
they had all been purchased within hours of causing death so basically what you're saying is is we know that all
00:42:21
these victims purchased or received their bottle of extra strength Tylenol within 24 hours of their death so even
00:42:31
though the cops were saying hey if you you add cyanide to these capsules they would disintegrate within a day
00:42:40
once they actually did some tests on these Cooks County they come back and say well actually once we uh you know
00:42:48
applied the same method to put the poison into these capsules we actually see no corrosion after 48 hours no
00:42:56
corrosion within 48 hours so yes it's it's a little bit messy because you have the experts the quote-unquote experts
00:43:04
saying one thing that the cyanide would eat through the pills within a matter of
00:43:09
just hours or a couple of days the Cook County their experiment showed differently that that it would be
00:43:17
possibly well after 48 hours before corrosion corrosion starts to take place so this doesn't really help to narrow
00:43:24
down the window of time of when whomever put the poison in these bottles and then put them back on the shelves
00:43:31
yeah basically the the purchase and the ingestion we have that all figured out we don't have when they were actually
00:43:39
tampered with because now we're looking at a a lot larger window than a eight hour window yeah and the thing that's so
00:43:48
tricky here too is how little would one be paying attention to other shoppers in these stores you know you see
00:43:57
somebody putting something on a shelf you might think that oh they just looked at the back of it they read the
00:44:02
ingredients or read the possible side effects or whatever and decided to put it back on the shelf or maybe it was a
00:44:10
dollar or two more than they were willing to pay and they they might buy a different product yeah or they didn't
00:44:15
what explosive diarrhea but what was interesting here Captain is that all in all
00:44:20
it was determined that 160 tainted capsules were found in eight bottles of extra strength Tylenol purchased at
00:44:30
seven different locations this is after people start turning in their Tylenol after they pull them off the shelves
00:44:36
they're testing ones that that were either purchased and not you know consumed or bottles that were still on
00:44:44
these shelves two bottles were found on the shelves at Osco Drug and Woodfield Mall in
00:44:51
Schaumburg Illinois two more bottles containing tainted pills were turned in by Chicago
00:44:58
residents these four bottles were in addition to the Janice Kellerman Prince and McFarland bottles so eight bottles
00:45:07
total we still aren't certain as to where Lynn Reiner's pills came from 100 and of
00:45:13
course we have no idea how many bottles were just thrown away without being tested
00:45:19
a survey later found that 60 percent of Chicagoans had destroyed or discarded their capsules during the first week
00:45:26
after the poisonings and Johnson and Johnson was permitted to collect and Destroy collected bottles of
00:45:33
Tylenol without inspecting them for tampering all in all a very very small percentage of extra strength Tylenol
00:45:41
bottles Nationwide were tested the fact is that likely no one will ever know how
00:45:47
many pills were actually poisoned well and here's the other weird thing too again it's 1982 so let's remember this
00:45:55
is going to cause the industry to change the way they do things this is the reason why we're going to have seals put
00:46:03
on items and protective measures but we don't have security footage but we have these bottles
00:46:11
and what do they not find on these bottles they don't find fingerprints or any other form of physical evidence yeah
00:46:18
so let's dive into this uh here Captain the how the poisoning was actually done so if it was done at the retail level as
00:46:29
most investigators seem to believe and of course Johnson and Johnson is going to back this belief
00:46:36
it meant as we said the killer had purchased bottles of extra strength Tylenol stole them whatever probably just
00:46:44
purchased them because again you're not wanting to create a paper trail you're not going to want to get caught stealing
00:46:49
Tylenol leading up to this event if it were me trying to do this administer this Mass hysteria I would probably be
00:46:58
purchasing these bottles well in advance weeks in advance in case there is security footage we know that a lot of
00:47:05
places will recycle their recordings and maybe after a week or two weeks they are recording over old footage if they
00:47:14
in fact even have any type of surveillance at their their building but somebody would have obtained the
00:47:21
bottles and then had to doctor them somewhere elsewhere right and then put the capsules back into the bottles and
00:47:29
then drive around or what have you you can place these on these shelf fronts at the different retail locations but again
00:47:38
this this seven different locations this makes it also more difficult because if
00:47:42
you look at a town like Boston or you look at a town like New York and even Chicago ones that have public
00:47:51
transportation where you can get through the major city and jump from point to point pretty quickly
00:47:59
right if you're on foot so for a individual to have these let's say eight bottles that they tampered
00:48:08
with and then to go throughout the city and drop them off at new locations because
00:48:14
that's one thing that they never could tell you they could never tell you if if these bottles were in the inventory of
00:48:21
that said store so we don't know if the individual bot eight ten bottles and then took them you
00:48:29
know from one location and took them home and then tampered with them and then distributed them out right that's
00:48:36
correct what we do know is that these retail locations seven of them this person or group of people would have
00:48:44
sprinkled these bottles around the Chicago area and the western suburbs of Chicago
00:48:51
and whoever did this likely had to have done this very soon prior to September 29th right as pointed out if you know
00:49:00
you just put them back on the Shelf you put them at the front of the line you whoever did this would have some
00:49:08
knowledge of cyanide and would know that it probably would corrode these other pills and therefore
00:49:14
if they want the Sinai to have the effect that it's intended for in this case you're going to put those bottles right
00:49:23
at the front of the line for people to grab them purchase them and hopefully ingest them very soon after purchasing
00:49:30
which we know unfortunately happen in all these cases well again it's also it's a weird thing because I have when
00:49:41
I've been at the store oh I need some migraine medicine or something right I'll pick some up I think I'm running
00:49:48
low but it's normally an item that you pick up after you've already run out correct or you're picking it up because
00:49:56
you need it right now right then yeah so I mean it's a very the level of sophistication
00:50:06
of uh attack again we we know pretty much how they did it or we can assume look I'm with you it makes more sense
00:50:16
that they would buy the bottles take the bottles home manipulate the situation there
00:50:23
um and then take them back it doesn't make any sense to me that they would be able to to do this with with inside of a
00:50:31
store no no you immediately someone would be would notice that you were up to something well obviously not like
00:50:40
inside the store but you could get the bottle and go to the bathroom or something and I don't think it would
00:50:45
take that long of time because the the measuring out that's what gets me is the lethal doses could be anywhere from like
00:50:54
they said a hundred percent uh or a hundred percent the lethal dose or even a thousand percent a lethal dose meaning
00:51:04
that this individual is not measuring them out he's just filling the capsules back up but that's also because I don't
00:51:12
think it takes much you don't have to have much to have a lethal dose one thing that we know that he did not do as
00:51:18
far as the information we currently have is he never underestimated how much to put in to the capsules so whether it be
00:51:27
100 or a thousand percent it worked 100 of the time right that it it was ingested well it's like Sex Panther like
00:51:36
60 percent of the time it works all the time so through this a little more in depth
00:51:43
because not everybody uh is as old as we are here in the garage but in 1982 the bottles available for
00:51:51
purchase by the public as you pointed out Captain were not safety sealed nowadays if you buy a bottle of Tylenol
00:51:58
or other medication the bottle Tylenol specifically has a silver foil safety seal and closing it in the Box
00:52:09
is glued shut back then you just untucked the Box lid and then screwed off the cap of the
00:52:16
bottle this timer's case is the FBI called it changed the packaging process in the
00:52:23
United States forever forever when extra strength Tylenol was returned to the market in late 1982 it
00:52:32
was reintroduced with a triple seal tamper resistant packaging a bottle encased in plastic wrapping inside of a
00:52:41
glued shut box and the federal anti-tampering act of 1983 changed the way that Food and Drugs were to be
00:52:50
packaged Nationwide it made consumer product tampering a federal crime well and these deaths also like we've talked
00:52:58
about before they're violent deaths yeah so how does the Sinai kill a person potassium cyanide acts very quickly to
00:53:07
prevent the blood from absorbing oxygen from the lungs which essentially starves
00:53:13
the body of oxygen this causes convulsions cardiac arrest and then death both potassium and sodium cyanide
00:53:23
are used in jewelry manufacturing and in mining amongst other things and this was
00:53:28
incredibly surprising to me Captain apparently they're both readily available [Music]
00:53:49
for more a true crime garage for your ear balls check out our bonus show called off the Record it's on Stitcher
00:53:57
premium you can find that by going to truecrime garage.com and clicking on the off the Record link that's right and we
00:54:05
released a new off the Record episode this week make sure you check that out join us back here tomorrow for the rest
00:54:12
of the story until then be good be kind and don't let her thank you foreign

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Episode Highlights

  • A Normal Day Turns Deadly
    What seemed like a normal day turned tragic as people began to die from pain relievers.
    “Imagine it's a normal Wednesday, but you don't feel normal.”
    @ 03m 17s
    November 08, 2022
  • The Danger of Tainted Medication
    Shopping for pain relievers became a deadly gamble as cyanide-laced Tylenol caused fatalities.
    “Shopping at the grocery store was like playing Russian roulette.”
    @ 04m 34s
    November 08, 2022
  • The Tylenol Murders
    In 1982, several people died after taking Tylenol, leading to a nationwide panic.
    “This is true crime garage, and this is the case of the Tylenol murders.”
    @ 05m 06s
    November 08, 2022
  • The Birth of Crisis Management
    Johnson and Johnson's response to the Tylenol poisonings marked a significant shift in corporate crisis management.
    “This is considered the birth of Crisis management.”
    @ 28m 57s
    November 08, 2022
  • Nationwide Recall
    Johnson and Johnson expanded their recall to 31 million bottles of Tylenol, costing them around $100 million.
    “31 million bottles were pulled from retail locations.”
    @ 29m 26s
    November 08, 2022
  • Investigative Task Force
    A task force of 140 law enforcement personnel was formed to investigate the Tylenol murders.
    “The reaction from law enforcement was swift and immediate.”
    @ 37m 18s
    November 08, 2022
  • Tampering Changes Packaging Forever
    The Tylenol case led to new safety measures in medication packaging.
    “This case changed the packaging process in the United States forever.”
    @ 52m 21s
    November 08, 2022
  • The Lethal Effects of Cyanide
    Potassium cyanide prevents blood from absorbing oxygen, leading to rapid death.
    “Potassium cyanide acts very quickly to prevent the blood from absorbing oxygen.”
    @ 53m 04s
    November 08, 2022

Episode Quotes

  • Shopping at the grocery store was like playing Russian roulette.
    The Tylenol Murders /// Part 1 /// 480
  • This is true crime garage, and this is the case of the Tylenol murders.
    The Tylenol Murders /// Part 1 /// 480
  • This is not an easy task.
    The Tylenol Murders /// Part 1 /// 480
  • We have a rogue person out there.
    The Tylenol Murders /// Part 1 /// 480
  • We still aren't certain as to where Lynn Reiner's pills came from.
    The Tylenol Murders /// Part 1 /// 480
  • It worked 100% of the time.
    The Tylenol Murders /// Part 1 /// 480

Key Moments

  • Case Overview05:03
  • First Victim05:24
  • Family Tragedy06:15
  • Cyanide Discovery17:42
  • Public Panic22:06
  • Cyanide Found26:15
  • Unexplained Deaths27:34
  • Nationwide Recall29:18

Words per Minute Over Time

Vibes Breakdown