What Impact Will AI Have on Organizations? – Bob Meyer & Roger Gu | AI in Focus Series

EPISODE OVERVIEW Wharton professor and Faculty Co-Director or AI at Wharton Bob Meyer and Wacai co-founder and president Roger Gu join Eric Bradlow, vice dean of Analytics at Wharton, to discuss how AI is changing industries and organizations, touching on real-life applications like robo-advisors, customer engagement, marketing, and more. This interview is part of a special 10-part series called "AI in Focus."

Topics and questions covered: 00:00 - Introductions 1:15 - Examining AI's potential applications 3:36 - Exploring AI uses at Wacai 6:45 - Analyzing consumer reactions to AI 9:19 - Wacai President Gu's strategy for AI delegation 13:41 - Assessing task importance heterogeneity 17:31 - Could humans trust AI too much? 19:57 - AI applications in FinTech and marketing 24:22 - Potential frontiers of AI

SERIES OVERVIEW The artificial intelligence revolution is officially upon us. Hear from host Eric Bradlow, Vice Dean of Analytics at Wharton, as he meets with Wharton faculty experts across a wide range of business domains – from healthcare and neuroscience to sports and the auto industry – to learn how AI will impact these fields moving forward, and what we can do to stay ahead of the curve.

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