The Value of Schmoozing

Knowledge at Wharton

Episode Description

Recent Wharton research confirms that the use of enterprise social media may improve firms' bottom lines, but it also -- surprisingly -- may help workers avoid being laid off. More: http://knlg.net/1nwQeRw 📂 Human Resources;Technology 🏷️ Research

Brief Summary

Enterprise social media impacts work outcomes, with social communication influencing job security more than performance metrics during layoffs.

Key points

  • Impact of Social Communication. Social communication significantly predicts whether employees are laid off, more than performance metrics.
  • The Importance of Networking. Understanding social networks can enhance career outcomes and job security.
  • Unexpected Consequences of Social Media. Adopting enterprise social media can lead to a digital divide among workers.

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Tension

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