The History of Social Media – and What's Next
Episode Description
Wharton professor Pinar Yildirim reflects on the history, impact, and future of social media platforms as part of Knowledge at Wharton's "American Business Innovation" series ahead of the USA's 250th anniversary. Yildirim explains how social media transformed communication, marketing, advertising, and consumer behavior, and why AI may fundamentally reshape online platforms once again.
Yildirim is Associate Professor of Marketing (with tenure) at the Wharton School and Associate Professor of Economics (secondary) at Department of Economics of the University of Pennsylvania. She is a faculty affliate of Penn’s Applied Mathematics & Computer Science program and Penn Law School’s CTIC.
Pinar studies media, technology, and information economics. She focuses on applied theory and applied economics of online platforms, effects of technology and AI, social and economic networks, media bias, and political economy. Her research appeared in top economics and business marketing journals including the American Economic Review, Marketing Science, Journal of Economics & Management Strategy, Quantitative Marketing & Economics, Journal of Marketing Research, Management Science, and Journal of Marketing. Pinar served as an Associate Editor for Marketing Science and IJRM, in addition to being on the editorial boards of Marketing Science and Journal of Marketing Research.
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Brief Summary
Social media transformed communication, impacting society, businesses, and future AI interactions.
Key points
- The Shift in Communication Dynamics. Social media transformed how we communicate, moving from one-to-one to many-to-many interactions.
- The Paradox of Connection. Despite increased communication, social media may lead to greater segregation among individuals.
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Episode highlights
- The Shift in Communication DynamicsSocial media transformed how we communicate, moving from one-to-one to many-to-many interactions.“We moved from one to one to one to many communications.”3:21Jun 29, 2026
- The Paradox of ConnectionDespite increased communication, social media may lead to greater segregation among individuals.“Ironically as we communicated with higher numbers of people, the more segregated we became.”3:46Jun 29, 2026





