Right-sizing Support Functions Part 1

Knowledge at Wharton

Episode Description

đź“‚ Management

Brief Summary

Reinhard Mesenbach discusses the critical role of support functions in organizations and common inefficiencies they face.

Key points

  • The Importance of Support Functions. Support functions are critical to an organization’s success, acting as its brain and nervous system.
  • Inefficiencies in Support Functions. Mesenbach explains how support functions can create inefficiencies without proper feedback loops.

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