Pros & Cons of Gig Work & Algorithms Managing Employees

Knowledge at Wharton

Episode Description

EPISODE OVERVIEW Can AI effectively serve as a manager to workers in the gig economy? The Wharton School professor Lindsey Cameron discusses the pros and cons of gig work. While gig workers have flexibility and may prefer gig work to other options, such as working at Walmart, they face challenges, including in "algorithmic management," where reaching a person when issues come up is often impossible.

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Brief Summary

Lindsey Cameron discusses gig work, algorithmic management, and the complexities of the "good bad job" in this episode.

Key points

  • Gig Economy's Impact. The gig economy is a microcosm reflecting broader economic changes.
  • The Good Bad Job. Exploring the dual nature of gig work, where workers find joy despite challenges.
  • Algorithmic Management Risks. Discussing the dangers of relying solely on algorithms for management.

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