Managing the Digital and Analog Duality
Episode Description
đź“‚ Innovation
Brief Summary
Digital transformation requires co-creation and innovation strategies to meet changing customer expectations in traditional companies.
Key points
- Understanding Digital Transformation. Different stakeholders have varying definitions of digital, but all recognize the need for change.
- Customer-Centric Transformation. The company is focusing on making customers successful in their digital transformation journey.
- Creating an Ecosystem of Startups. The company is building a network of startups to innovate and solve real problems.
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Episode highlights
- Understanding Digital TransformationDifferent stakeholders have varying definitions of digital, but all recognize the need for change.“It's like the old Indian parable of the five blind men and the elephant.”0:18Jan 4, 2016
- Customer-Centric TransformationThe company is focusing on making customers successful in their digital transformation journey.“We will hinge our entire digital transformation story on our ability to make our customers successful.”2:00Jan 4, 2016
- Creating an Ecosystem of StartupsThe company is building a network of startups to innovate and solve real problems.“We’re slowly but steadily creating a mad ecosystem of startups.”5:56Jan 4, 2016
Episode quotes
Tension
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