Losing Your Temper and Perspective
Episode Description
New research from Maurice Schweitzer, Wharton professor of operations, information and decisions, and Jeremy Yip, management professor at Georgetown University, reveals that angry people often lose the ability to see problems from another point of view, which can hamper efforts to resolve conflict. 📂 Management 🏷️ Research
Brief Summary
Anger in the workplace impairs perspective-taking, affecting conflict resolution and decision-making.
Key points
- The Impact of Anger. Research shows that anger can impair perspective-taking, affecting workplace dynamics.
- Understanding Perspective-Taking. Perspective-taking is crucial for conflict resolution, but anger complicates it.
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Episode highlights
- The Impact of AngerResearch shows that anger can impair perspective-taking, affecting workplace dynamics.“Anger may actually impair perspective-taking.”1:24May 31, 2019
- Understanding Perspective-TakingPerspective-taking is crucial for conflict resolution, but anger complicates it.“When people feel angry, they become far more egocentric.”5:18May 31, 2019
Tension
45/ 100Some tension
