Knowledge@Wharton Interview with Sherry Bahrambeygui
Episode Description
When the coronavirus outbreak began, PriceSmart CEO Sherry Bahrambeygui reset the company’s culture and found more productive ways to get things done. In a recent conversation with Wharton’s Mike Useem, she shared what she has learned. 📂 Leadership 🏷️ COVID-19
Brief Summary
Sherry Pollan discusses leadership strategies during COVID-19, focusing on remote work, employee safety, and cultural transformation at PriceSmart.
Key points
- Leadership in Crisis. Sherry Pollan discusses how she prepared her company for the pandemic's challenges.
- Transformative Communication. Daily meetings transformed the way the company communicated and collaborated during the crisis.
- Navigating Uncertainty. Leaders must communicate openly and authentically during crises to foster trust and collaboration.
- The Importance of Adaptability. Organizations must adapt and embrace new ideas to thrive in changing circumstances.
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Episode highlights
- Leadership in CrisisSherry Pollan discusses how she prepared her company for the pandemic's challenges.“In leadership, you’re always trying to look out for what might be out there.”2:32Jun 1, 2020
- Transformative CommunicationDaily meetings transformed the way the company communicated and collaborated during the crisis.“It was one of the most transformative moments for the company since I’ve been there.”8:25Jun 1, 2020
- Navigating UncertaintyLeaders must communicate openly and authentically during crises to foster trust and collaboration.“You can’t do alone; you have to bring the best out in your people.”26:37Jun 1, 2020
- The Importance of AdaptabilityOrganizations must adapt and embrace new ideas to thrive in changing circumstances.“Work is never going to be quite the same; we’ve learned a lot.”27:49Jun 1, 2020
Tension
45/ 100Some tension
