How J.D. Power III Transformed Auto Industry
Episode Description
Read the full story: http://knlg.net/1hnLn1t
In 1968, J.D. Power III took the radical step of soliciting customer feedback about cars through consumer surveys. In a recent interview, Power discussed the company's origins with Wharton's John Paul MacDuffie. 📂 Leadership
Brief Summary
J. David Power discusses his career and insights on disruptive technologies in the auto industry with John Paul McDuffie.
Key points
- Disruptive Technologies Conference. Dave Power discusses his impact on the auto industry and his career journey.
- Starting a New Company. Inspired by friends, Dave shares how he decided to start his own firm in 1968.
- The Mazda Rotary Engine Issue. Dave reveals a major flaw in the Mazda rotary engine that led to significant media attention.
- The Future of Auto Dealers. Dave discusses the evolving role of auto dealers and the impact of direct sales.
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Episode highlights
- Disruptive Technologies ConferenceDave Power discusses his impact on the auto industry and his career journey.“I'm here to talk to Dave about his career based on a new book.”0:42Jan 14, 2014
- Starting a New CompanyInspired by friends, Dave shares how he decided to start his own firm in 1968.“You should start your own company!”8:43Jan 14, 2014
- The Mazda Rotary Engine IssueDave reveals a major flaw in the Mazda rotary engine that led to significant media attention.“The o-ring was failing at 30,000 miles!”11:29Jan 14, 2014
- The Future of Auto DealersDave discusses the evolving role of auto dealers and the impact of direct sales.“The consumer has more information than the dealer.”19:06Jan 14, 2014
Tension
40/ 100Low tension
