How 9/11 Changed the FDNY Forever

Knowledge at Wharton

Episode Description

ABOUT THE EPISODE The FDNY was forced to rethink almost everything after 9/11.

Gregory P. Shea, Wharton Adjunct Professor of Management and author of Rising from Ground Zero, explains how the department transformed its approach to mental health, leadership, training, and disaster response.

The conversation explores how firefighters overcame cultural barriers to psychological support, why the FDNY turned to the U.S. Forest Service for help, and how the department became an all-hazards organization better prepared for future catastrophes.

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Brief Summary

Greg Shea discusses the FDNY's transformation post-9/11, focusing on healing, training, and new support systems for firefighters.

Key points

  • Rising from Ground Zero. A new book explores the FDNY's transformation after 9-11, highlighting resilience and change.
  • The Healing Process. Firefighters had to undergo a significant healing process after losing many colleagues on 9-11.

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Tension

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