Hero or Helper?

Knowledge at Wharton

Episode Description

Consumers aren’t always looking for a “miracle product” to fix their problems — sometimes, they want to work hand-in-hand with a brand to succeed, Wharton research shows. Read more: http://knlg.net/1qkgLCR 📂 Marketing 🏷️ Research

Brief Summary

Consumers with low control prefer products that require effort and empowerment over those that promise ease.

Key points

  • The Role of Control in Consumer Choices. Research shows that consumers with low feelings of control prefer products that require effort.
  • Empowerment through Effort. High-intensity workouts provide a sense of control for individuals feeling powerless in other areas of life.

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