NZ Police’s Lead Crisis Negotiator - Lance Burdett on Mental Health Epidemic, Napier Siege & More!
Episode Description
This conversation needs to come with a strong warning- it covers a lot of disturbing things the guest has seen in his line of duty in the NZ Police.
Lance Burdett is a former police crisis negotiator, specializing in dealing with high-risk situations, including hostage negotiations, suicide interventions, and major criminal incidents.
After 2 decades with the police and suffering severe burnout, he transitioned into coaching and consultancy, focusing on mental resilience, stress management, and communication strategies.
Lance is also an in-demand speaker and author, known for his expertise in psychological well-being and de-escalation techniques.
This is part of the Lance Burdett story.
In this conversation we talk a lot about mental health- dealing with depression, understanding the inner voice, how to seek help and lots of practical tips from a man who has experienced depression himself and seen many others at their absolute lowest.
Then there is the stuff from his 20-year police career- being at the coal face in crisis situations, including the Napier siege and other high-pressure negotiations where, in his words, you deal with the dealing with the sad, the mad and the bad.
Running the 111-call center.
His recollections of working for Helen Clarke as her personal protection and much, much more.
***
Just before we get into Lance’s episode, big thanks to the Generate team for making this episode possible.
When it comes to your retirement savings, no one wants to be caught short. So do your future self a favour and get some KiwiSaver advice from Generate.
Generate have a track record of delivering strong long-term performance for their members – which will really pay off by the time you reach retirement.
And they’ve got advisers across the country to help make sure your investment is set up best for you.
Plan for tomorrow RIGHT NOW!
Head to generatekiwisaver.co.nz/dom
The issuer of the scheme is Generate Management Limited. To see their Product disclosure statement head to their website. Past performance does not guarantee future returns.
**The views, thoughts and opinions expressed in this podcast belong solely to the host and guests and may not reflect the views of the show sponsors**
CHAPTERS
00:00 Who is Lance Burdett? 15:11 Navigating Depression and Seeking Help 27:06 Legacy and Compassion in Law Enforcement 46:15 Navigating Personal Relationships in High-Stress Jobs 58:46 The Art of Negotiation in Crisis Situations 01:11:53 Understanding Criminal Behaviour and Rehabilitation 01:24:45 Life After the Police: Reflections and Adjustments
Brief Summary
Lance P discusses his police career, mental health struggles, and his new book on anxiety management.
Key points
- Understanding Anxiety. Exploring the nature of anxiety and its effects on humanity.
- The Impact of Loss. Lance discusses the profound impact of losing his niece to suicide.
- The Catalyst for Change. A friend's tragic death prompted a journey towards seeking help.
- Legacy of Compassion. A compassionate approach to handling infant deaths has become a lasting legacy.
- The Fascination with Death. Exploring the mechanics of bodies during postmortems reveals a deep fascination with life and death.
- The Journey of Healing. Reflecting on mental health struggles reveals the importance of compassion and understanding.
Ask about Dom Harvey
Episode highlights
- Understanding AnxietyExploring the nature of anxiety and its effects on humanity.“Anxiety underpins who we are as a species.”2:57Feb 15, 2025
- The Impact of LossLance discusses the profound impact of losing his niece to suicide.“It slapped you around.”5:36Feb 15, 2025
- The Catalyst for ChangeA friend's tragic death prompted a journey towards seeking help.“That was the Catalyst for me to get professional help.”20:15Feb 15, 2025
- Legacy of CompassionA compassionate approach to handling infant deaths has become a lasting legacy.“It’s about compassion, there had to be a better way of dealing with that.”29:44Feb 15, 2025
- The Fascination with DeathExploring the mechanics of bodies during postmortems reveals a deep fascination with life and death.“The makeup of us is incredible, I find it fascinating.”38:13Feb 15, 2025
- The Journey of HealingReflecting on mental health struggles reveals the importance of compassion and understanding.“Depression gave me a bit more compassion.”48:43Feb 15, 2025
- Choosing Your HardChoosing between a hard life and an easy life can define your fitness journey.“It's like choosing your hard: a hard choice, easy life, easy choice, hard life.”57:02Feb 15, 2025
- The Art of NegotiationEffective negotiation requires listening and understanding the other person's perspective.“You have to be the listener, not the talker.”58:29Feb 15, 2025





