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foreign [Applause] disappeared Jennifer has vanished what could have happened where could Jennifer
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be as the as the days pass by there's been few answers and even fewer leaves someone out there knows something how
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could someone just vanish but she did oh my God oh my God this can't be happening
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detective it's been 14 years where is Jennifer kessie every single day hello I'm Jennifer
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kissy it's her laughter it's her wit it's just her loving nature I think of her all the time
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we were inseparable our friendship never wavered just the greatest friend I've ever had
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in January 2006 Jen was on top of the world she was in love I remember Jennifer giving me a phone number she's
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like I don't ever do this I could spend hours on the phone talking to her couldn't have been happier she had a
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great job had just gotten promoted she had just bought her first condo with her own money life couldn't have been any
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better for her on the morning of January 24 2006 we got a phone call was Jennifer okay she
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didn't show up for work today totally out of character for Jennifer so out of character something's wrong
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something was wrong was there any evidence of a forced entry no there was no blood on the ground
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the Orlando Police Department they worked very hard thanks for joining us tonight I'm Lewis Bolden Joyce and Drew
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Casey organized searches they were standing on street corners holding signs begging pleading for anyone to please
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help them find their daughter nothing panned out nothing absolutely nothing she's been missing for more than two
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years ten years ago 12 long years 13 years later 14 years now it's our turn so not only am I
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looking at Jennifer kessie's parents I'm looking at the two lead detectives right
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now on this case yes yes us and our team I'm a private investigator and I'm working for the kessie family we have to
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find her oh my God we've got to find her there are people out there who know exactly what happened to Jennifer
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kissing [Music] foreign [Music] foreign [Music] if you have any tips about the Jennifer
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Cassidy case you can contact the kessie family tip line we don't have her we need her where is she you know aliens
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didn't abduct her please help us to meet the kessies is to love the Cassis they're just good people Louis Bolden is
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an investigative reporter for wkmg in Orlando he's covered the case since Jennifer kessie went missing in 2006.
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Joyce and Drew kessie were very vulnerable it's just really hard and you could sense that you could feel that you
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were a desperate family and people just wanted to help them we all have the story all new at six if you had told me
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then in 14 years we would still be looking for Jennifer Cassie I would not have believed it
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Lauren McCarthy and Jennifer were best friends since childhood she she was extremely safety conscious she was very
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aware of her surroundings she carried pepper spray with her all the time the reasons that she bought the place that
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she did was because it was a gated community with a guard foreign January 22nd 2006 Jennifer returned from
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a vacation to Saint Croix with her boyfriend Rob Allen my best friend said to me after the trip he's like oh you're
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in love and you just don't want to admit it they had been dating a year you've got the bug you're all in even though
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Rob lived in Fort Lauderdale about three hours from Jennifer's condo in Orlando we did the long distance but after the
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initial day we started spending virtually every weekend together on Monday January 23rd on her way into work
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as a project manager for a timeshare company Jennifer called her mom Jen shared every detail about the trip she
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was just really happy she was on a cloud but that evening Jennifer spoke with Rob
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and their conversation didn't end well we had a disagreement long distance was taking a toll on their relationship she
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was a little emotional saying oh you know you don't love me I'm not with you and
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a little insecurity they spoke around 10 pm Rob had no idea that it would be the
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last time he would ever hear her voice that's just not something that even came into my mind unfortunately take things
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for granted the next morning was when Jennifer didn't show up for work and didn't
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answer her phone she was always on the radar with everybody it was so out of character for Jennifer to not respond
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her friends and family rushed to her condo we were probably on the road within five minutes we were very frantic
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okay call the hospitals again okay call the police again when they arrived at the condo in the
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early afternoon a building manager opened Jennifer's locked apartment what did you see the first time you walked in
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her travel back it was like she walked in the night before and just dropped her suitcase right where it was the rest of
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the home looked like a maid had been there except for Jennifer's bathroom God loved Jennifer but she's a little bit of
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a bathroom pig in the morning so makeup curling iron all that stuff all over the
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vanity wet shower wet towel back in 2008 the kessie's told 48 hours that while the condo appeared to be in order they
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did notice that Jennifer's purse keys and cell phone were missing what do you believe happened she slept for sure and
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I think she got up for work as she normally would okay I'm going to work I have a meeting it's busy locks the door
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of her condo that's where the mystery started foreign I love her that afternoon Jennifer's
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brother Logan began to question some of the construction workers at the complex he said they were uncooperative it
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didn't feel right did you sense somebody knew something yeah 100 first the kessies say police in
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infuriated them by not taking their daughter's disappearance seriously I'm like come on start to work get to work
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police say they did not believe Jennifer's case met the criteria for declaring her missing they kept
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suggesting that she must have had a fight with her boyfriend and would be back Joyce used to complain to me she's
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like call them I don't hear helicopters in the air but by early evening when there was still no sign of Jennifer
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police officially declared her missing and despite evidence that she was at her condo that morning police pursued a
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theory that Jennifer may have been abducted the night before cell tower data was analyzed and it indicated
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Jennifer was out of her apartment and not at home police kept insisting that Jennifer went out in the middle of the
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night and we're like you don't understand that's not how our daughter's brain works but upon further
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investigation police realized the cell tower data was misinterpreted and she actually wasn't out that night she was
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the type of person who would call her mom or her dad or me when she was simply walking from Target in the parking lot
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and it was dark out Leo all along have felt that she was abducted in the morning but police were very quick to
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shut us down on certain things as the hours went by the kessie's Panic became unbearable they feared that time
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was running out we have to find her as quickly as possible because the more time that passes
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the less chance we have and the worse it's going to be using Jennifer's apartment as their
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headquarters they began their own media blitz you could go to any part of town and everyone knew Jennifer Cassie's name
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and they knew her face because there were posters there were Billboards her face was everywhere the searches were
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massive there were hundreds of people that came out the community just rallied I had never seen anything of this
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magnitude but still no one knew where Jennifer was as you can imagine we were basket cases
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oh we were flipping out then two days after her disappearance I think that my heart stopped police found
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Jennifer's car panic here panic [Music] foreign thing is not knowing where Jennifer's at
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not knowing where to look next we can sit around and discuss different ideas and different theories but not
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having a concrete solid Avenue to go down to bring resolution to the family is the most frustrating part of this
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case right now as the Desperate Hours went by Sergeant Roger Brennan and his team of
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investigators searched the streets of Orlando looking for Jennifer Cassie you're going through canvases of areas
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that she would travel or that she might be at 48 Hours interviewed him in 2008. as we were driving around the area
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around her complex we were trying to identify different areas that her vehicle may have been seen
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thank you Jennifer's car had been seen the morning she disappeared a couple said they saw
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it swerving out of her apartment complex at around 7 40. it appeared that somebody was fighting over control of
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the car detective Joel Wright was one of the original investigators unfortunately
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the witnesses couldn't say which way the car went once it got out onto the surface Road
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then two days after Jennifer vanished the Orange County Sheriff's Office received a call about Jennifer's vehicle
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being in the Huntington on the green Condominiums approximately 1.1 miles away from her condominium
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what was concerning about this was the area it was located is not an area frequented by Jennifer it's actually a
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complex that's been known where stolen cars were would be recovered from you have that initial hope you're like
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okay we found the call it's only going to be a matter of time before we find Jennifer in an unexpected move detective
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summoned boyfriend Rob Allen to meet them at Jennifer's car when the police officer asked me to follow with him and
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to look at the inside of the car and the inside of the trunk my stomach was churning as far as what could you find
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You know despite being more than 200 miles away when Jennifer disappeared Rob was suddenly a person of interest I
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think they wanted to open the trunk in front of him to see his reaction if in case Jennifer was in there
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when police opened the trunk Jennifer wasn't there there were no signs of a struggle
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in fact everywhere they looked everything seemed normal this is the interior Jennifer's car as we found it
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in 2008 Sergeant Brennan shared evidence photos several items were located inside
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the vehicle or her cell phone charger sandals and shoes nothing appears to be disturbed
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in the vehicle at all it didn't appear that it was a robbery didn't appear that it was a car theft it didn't appear that
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it was carjacking when that car was found we jumped all over it we immediately started asking everybody
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walking around if they had seen anything the canvassing started then and then it
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got more intense as the days went on and we eventually had horses and and helicopters and everything else up in
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the air looking around we didn't come up with any solid leads of anybody who saw
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Jennifer saw anybody Park her vehicle here but when police checked security cameras it looked like they finally
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caught a big break we have a film of the car being dropped off thank you around noon on the day Jennifer
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disappeared one of the cameras captured a person driving Jennifer's car pulls into a parking spot next to the
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pool area backs out to even straighten himself in there sits in there for 32 seconds
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gets out walks away never looks back yeah the Phantom figure walked away in the direction of Jennifer's complex it was
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beyond frightening in my mind it was that person took my daughter and how fast can we find that person
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this is the camera that that caught the person that parked Jennifer's vehicle here but to the kessie's frustration the
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person caught on that camera could not be identified apparently this video when it films captures every two to three
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seconds as it's filming so that's why you only see the subject on one side of the gate and then the opposite side of
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the gate and he's blocked by the post on either side of the game technology then
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was not what technology is now what are the chances of that happening but it did
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seeing that tape of Jennifer's car that was probably the worst moment it was like being hit with a ton of
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bricks and then also anger just anger because the the person was so casual something really bad obviously happened
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and they were just so casually dropping this car off like they were you know getting home from work
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we printed up pictures and we brought them out here we were hopeful that somebody would
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recognize just the gate or just the general appearance or the stature or maybe the hairstyle or some aspect of
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this individual but that didn't happen what does that image tell you of that individual in front of the gate it's
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difficult to tell it looks like a man by the wall by the gate and someone with pretty big feet for his height is what
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we're the information we've been getting in 2008 detective Wright and Sergeant Brennan analyzed the surveillance tape
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with 48 Hours what do you know about this person's height we've done quite a bit of measuring and work with the
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camera angles and also had people of different heights walk by we've come up with a height of between five foot three
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and five foot five and this has been backed up by the FBI who also came down and checked out the figures now the
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clothing looks to be maybe someone who is a painter or some type of worker what do we know was going on around
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Jennifer's condominium at that time we know there was quite a bit of a renovation going on inside or complex
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the workers made her feel uncomfortable she just said you know there's a lot of workers here and they tend to like just
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stop when I'm walking by or go into my car and they just look complicating the investigation many of
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the workers disappeared before police could talk to them some of the people who were working on
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the property left a lot of your day laborers are not here legally so I think they were scared
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investigators then went to check the security cameras at Jennifer's condo complex but there weren't any
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just a security guard who is supposed to log the names and license numbers of visitors however the logs that we went
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through didn't appear to be complete they also couldn't count on getting any reliable forensic evidence from
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Jennifer's condo it was never secured by Orlando Police by the time they took it
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seriously we had 14 people in the condo and they said well you ruined the crime scene and I said are you kidding me they
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had no better luck with the forensics inside Jennifer's car we didn't find any fingerprints on the steering wheel do
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you think the car was cleaned by someone possibly wiped it the surveillance video
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does tell us that there was about 30 seconds of time when the person was inside the car that person could have
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taken that time to wipe down the steering wheel and the rear view mirror or what have you and what about DNA
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there were some vacuuming samples taken from each section of the vehicle that was socially sent off to a lab for
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evaluation but the samples were inconclusive so to me they don't have DNA at every turn the detectives kept coming
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up empty and the case was going cold as he's refused to give up on Jennifer I refused to let her be forgotten until
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she found more photos from the case on Facebook at 48 hours there's just no other place I could be
00:20:24
today so my heart is here in 2008 on the second anniversary of Jennifer's disappearance family and
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friends gathered on a street corner in Orlando it's just difficult that having her you
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know she's like my other half so yeah Christmas talking to her [Music] exactly they held up signs just as they had done
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the day Jennifer went missing with the desperate hope that someone passing by knew something a wrong has been done and
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a person has been taken against her will and that's that's my daughter and she needs to come home to her family
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maybe the right person will see us detective Joel Wright was still trying to solve this confounding mystery there
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were an unbelievable amount of man-hours went into this case in 2009 detective Wright decided to take a fresh look at
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the case one of the people he interviewed on audio tape was a former housekeeper at Jennifer's complex the
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woman had not been questioned back in 2006. do you remember a person by the name of Jennifer Cassie that turned up
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missing yeah yeah when he showed her that security camera photo of the unidentified suspect
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she gave him a possible new lead she did look at the photo and said that looks like Chino the housekeeper said
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the Phantom figures walk clothing and hairstyle resembled a man she knew from the complex named Chino but she could
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not be sure it was him Chino was a name detective Wright had not heard before but he learned Chino used to live in
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another building at Jennifer's condo complex and was a former maintenance worker there in fact Chino had done work
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in Jennifer's condo just one week before she disappeared and that's not all he learned I put just the name Chino into a
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leads tracking system and one tip did come up uh crimeline tip had been received
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in the first week of the investigation the tip was Anonymous and suggested Chino may have been involved in
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Jennifer's disappearance but it's unclear if police had looked into it or talked to Chino at all
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at that point I thought the investigation was kicking into gear it wasn't hard to find Chino he was
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serving time in a Florida prison for statutory rape of a teenage girl a crime he committed two years after Jennifer
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disappeared I knew that Chino had been arrested for a sex crime and that was part of the development of
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him as a person of interest was that right yes detective Wright interviewed him in prison and asked him
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about working in Jennifer's condo when you get to work in her unit was she pregnant while you were doing it
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how did you get into the on the Sheila is everything normal everything was normal
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Gina was then asked about these pictures the one that the housekeeper said may have looked like him you know the photos
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he looked at earlier the guy walked by the gate right is there any reason why somebody with me
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would say that with you and Chino is five foot nine taller than the figure's height estimated by police
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Gina was very Cooperative he was familiar with the case and he denied any kind of wrongdoing Chino agreed to take
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a lie detector test he passed and what did that tell you it told me that he passed the polygraph but I would never
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rule someone out just because they passed a polygraph Wright also re-interviewed another maintenance
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worker who had done repairs with Chino in Jennifer's condo nobody mad about anything and you're getting along fine
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everybody getting along fine regular conversation just letting us know what she wanted to be done in her unit
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detective Wright then interviewed the building manager at Jennifer's condo to find out if there were any issues
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between Jennifer and Chino or anyone else are you aware of anybody that might have had a problem with Jennifer that
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worked there or lived there no again the case stall then in 2010 detective Wright was moved
00:25:14
off the case as time went by the kessies felt abandoned by the Orlando Police Department we asked them for several
00:25:23
years to make her case cold because there's more resources available for cold cases and they kept saying no per
00:25:31
case is extremely active do you believe that anyone realistically has been working this case in recent years no
00:25:40
[Music] in 2016 it had been 10 years since Jennifer went missing she was declared
00:25:48
dead by the state of Florida that was one of the hardest things I've ever done in my life I stood in a
00:25:54
courtroom alone while a judge declared her deceased fed up that kessie's made a dramatic
00:26:04
move they sued the Orlando Police Department to get Jennifer's Case Files at the time we thought
00:26:11
they want what they want the police department's files I had never heard of that happening in 2018 Orlando rollon
00:26:20
became the Orlando Police Chief although he wasn't in charge during the initial investigation he sympathizes with the
00:26:28
kessies I can understand why they're frustrated I can understand why they would feel that maybe an agency like
00:26:35
ours has not delivered on what they would expect for an agency to do chief rollon gave his investigators six months
00:26:44
to work the case and when they came up with no new leads he made the unprecedented decision to finally
00:26:51
release the files to the kessies after the number of years that we have spent on trying to solve Jennifer's
00:26:58
disappearance I think it was time to also honor the wishes of the family the family once closure we won closure we
00:27:07
want to find the person responsible for her disappearance I think it's a win-win
00:27:12
for all so these are just some of your daughter's case files yes I mean we probably have at least three times more
00:27:20
in boxes of this in all the Orlando Police Department handed over more than sixteen thousand pages of documents and
00:27:28
67 hours hours of video and audio to the kessies but under the agreement the Orlando PD would no longer lead the
00:27:37
investigation so at this point in time the only people that are truly investigating what
00:27:45
happened to Jennifer is us and our team when you talk about Challenge and investigations this is the one Michael
00:27:53
toretta is the kessie's private investigator I'm looking through these sixteen thousand documents for something
00:28:02
that might have been missed by the Orlando P the the FDLE maybe even the FBI who have had Parts in this
00:28:12
investigation he says when he reviewed the files he was amazed at what police didn't do
00:28:19
there's never been one quarterback on this case and who they didn't speak with there's a lot of information that could
00:28:28
have been developed that I believe wasn't in the most critical hours of this investigation
00:28:35
[Music] foreign [Music] s that this could have happened to and as parents we need to help out each
00:29:02
other and that's what I'm doing private investigator Michael toretta says he has gone through the more than
00:29:10
sixteen thousand page case File at least three times he's hoping to find new Clues as to who could have abducted
00:29:19
Jennifer kessie I always told the Cassie's what I like to do with this investigation is put a puzzle together
00:29:26
one piece at a time one of the first things he did was go back to the scene of the crime and speak to people who
00:29:34
lived at Jennifer's complex you were there at the same time as Jennifer kessie did you ever meet her I don't
00:29:42
recall formally meeting her she did look familiar Colleen who asked to only use her first name moved into the complex
00:29:50
two years before Jennifer disappeared believing it was a safe place to live we were a gated community we had a guard
00:29:58
house I would say 75 of the time somebody was there but she says once workers started Living in empty
00:30:06
apartments around the complex she felt uneasy when I would come home from work there would be a large group of men
00:30:14
outside drinking and whenever I would have to walk past them you know there would be a little bit of comments or
00:30:22
just a lot of uncomfortable stairs it wasn't a great feeling I didn't like it Colleen says she complained to the
00:30:29
leasing office manager he was apologetic but he told me there was really nothing
00:30:34
that he personally could do from the very beginning there were some uneasy things that I kind of brushed off
00:30:42
that were red flags when Tammy who also asked to only use her first name moved into the complex years later she
00:30:50
believed workers often entered her apartment when she wasn't home there was creepy things like my underwear chore
00:30:58
was tossed one time the shower was wet there was Footprints in my closet and then Tammy says she caught a Peeping Tom
00:31:06
a man she believes was a worker at the complex it was a pleasure himself in the corner of my patio you opened the door
00:31:14
and saw that busted him caught him but she says he fled in a white van Tammy filed a police report and to this day
00:31:23
she says they have never found the Peeping Tom or the white van he was driving then toreta spoke to a woman who did not
00:31:33
want to appear on camera and the name Chino came up again that maintenance worker at Jennifer's complex the woman
00:31:41
claimed that Chino often approached her in the parking lot late at night when she returned from work and made her feel
00:31:48
uncomfortable how often would you socialize with him a few times a week but this woman who
00:31:55
wants to be called Ashley had a different opinion of Chino I remember him being fun and friendly talkative she
00:32:04
moved into the complex just weeks after Jennifer disappeared he came over to my condo quite a bit she says they never
00:32:12
talked about Jennifer's disappearance I always wanted to ask him you have keys to all the apartments what do you think
00:32:19
happened that's a really hard question to ask somebody that's sitting on the couch next to you Ashley says she never
00:32:26
was suspicious of Chino until one day nine months after Jennifer vanished when Chino suddenly disappeared and moved out
00:32:35
of the complex in the middle of the night he had the opportunity to tell me and he didn't Ashley says At first she
00:32:42
didn't reach out to police I sat on it for a little bit and it just ate away at me so I did I called the crime line back
00:32:50
then and told them and they took my statement but she says no one ever followed up with her why is what the
00:32:58
women at the Mosaic told you important I think it's important because it paints a
00:33:04
picture that I don't believe I would have gotten from the 16 000 documents there's nothing in there that indicates
00:33:14
that there were problems at the mosaic whose name came up multiple times that kessie team was anxious to talk to him
00:33:24
Chino should expect to hear from us Gino needs to be spoken to again and despite telling detective Wright years
00:33:31
ago he knew nothing about Jennifer's disappearance that kessie's wondered if Chino was being truthful did he know
00:33:39
more than he had admitted but last time police officially questioned Chino was back in 2009 now we
00:33:48
have some of our own questions we'd like to ask so I'm heading now to his last known address
00:33:55
where I'm hoping we can find it Peter Van Sant with CBS News we agreed not to use his full name when we asked
00:34:06
about Jennifer kessie Chino quickly reiterated that he was innocent I even did a lie detector test I mean everybody
00:34:13
knows for a fact that I had nothing to do with Jennifer kessie you had nothing to do with her
00:34:19
disappearance not at all where were you the morning of January 24th 2006. I don't have to answer any questions but
00:34:27
that's for sure and what about that photo taken by security cameras is this you no it's not
00:34:34
do you know who this is and no actually I don't you don't know you're the maintenance man there you saw
00:34:41
the workers at that complex you don't recognize this figure it's okay I have nothing to hide okay
00:34:49
I do not recognize that person do you know of anyone who might have been involved in Jennifer kessie's
00:34:57
disappearance anyway and believe me if I did know anyone that was involved in that the kessie family would be known as
00:35:03
well I met Jennifer kessie she was a beautiful person she had no problem with me before we
00:35:10
left Chino even agreed to talk with the kessie team and in fact weeks later he did but there were no big headlines
00:35:19
torretta presses on I want to do my best and bring Jennifer kessie home to them one day
00:35:27
[Music] interviews and reviewing the case File toretta says he now has a new Theory as
00:35:36
to what could have happened to Jennifer kessing she's locking the door and never sees it
00:35:42
coming [Music] [Music] 15 years have passed since Jennifer kessie vanished years of Anguish for her family and
00:36:10
friends but they are determined to keep Jennifer's story alive Jennifer is a super funny
00:36:20
super witty very strong will very assure of herself she knew what track she was going to take and she knew
00:36:28
how to get there Jennifer is definitely the most loyal person I've ever been friends with or
00:36:36
probably ever known after years of working for the kessie's private detective Michael toretta says
00:36:43
he has a new Theory as to what he thinks could have happened to Jennifer based on interviews with people who
00:36:50
lived at the complex he believes that up to 10 construction workers were living in an empty apartment just across from
00:36:58
Jennifer's he thinks it was one or more of these workers who abducted her on January 24th
00:37:06
2006. what I'm thinking is Jennifer comes out she locks the door of course she has her back to the apartment behind
00:37:14
her and then is abducted by those individuals across the way across the hallway yes she's locking the door and
00:37:24
never sees it coming she probably was attacked immediately upon exiting she's dragged into that other apartment
00:37:32
and that's the end but toreta struck out when he tried to find those workers who he believes lived
00:37:42
in the vacant apartment across from Jennifer and he says there is nothing in the
00:37:47
files indicating that police ever spoke to them it's impossible to find those individuals
00:37:56
there's no lease there's no list of names of who was staying in which apartment absolutely not that was one of
00:38:04
the most shocking parts of this investigation he continued his investigation toretta
00:38:13
learned that 10 months after Jennifer disappeared a person was seen dumping a rolled up piece of carpet into a lake
00:38:20
not far from her condo and what's intriguing based on your investigation is the men that were in the apartment
00:38:28
across from Jennifer's were putting down carpet that day that's why it's very interesting to me based on your
00:38:36
experience is there a possibility what this person threw in that pond was her body possibly for the past two
00:38:44
days dive Crews have been out on the water in 2019 local police came out with a dive team
00:38:52
it was a good enough tip that you see the actions of how many divers but no carpet was found this is something that
00:39:00
is haunting me we need to see what's inside that carpet the kessies have dedicated their lives
00:39:09
and weathered enormous financial hardship to finding the truth of what happened to their beautiful 24 year old
00:39:17
daughter on that January morning in 2006. it's very very hard to move forward the
00:39:26
hole in our heart is forever there until we have an answer we just want an answer
00:39:33
[Music] Jennifer's loved ones hope this report will convince someone to take the
00:39:39
courageous step of coming forward with information that could solve this heartbreaking mystery because someone
00:39:46
must have seen something I just think of Jennifer all the time who knows what would have happened if this heinous
00:39:54
Crown hadn't been committed for me every Milestone that I've had without her has
00:39:59
been like a tug of war with my emotions you know getting married and having children and
00:40:05
becoming a grown-up and just living life just having her life you know she deserved that
00:40:14
and we just wish that one person that knows something in Orlando would just finally say it it's about Jennifer it's
00:40:21
not about us and just please think of Jennifer [Music] the kessies are offering a fifteen
00:40:31
thousand dollar reward for information leading to Jennifer's whereabouts if you have any information about Jennifer
00:40:37
kessie's disappearance please visit the fine Jennifer kessie Facebook page [Music]
00:40:45
a rising young music producer 10 to 17 shots how much do you have to kill him who killed Kevin Harris the
00:40:57
clues are absolutely out there 48 hours Saturday at 10 9 Central on CBS [Music]